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Published by m.rigby-white, 2018-03-22 11:50:36

imageX_SQ_22.03_ids-LR

a: 2 Pike Road, Oakley Hay
Ind. Est. Corby, Northants NN18 9QA


t: 0330 0165 545
e: [email protected]
w:imagexmedical.com





Your Ultrasound



Service Partner




Scan with confidence,


clarity and without


compromise

Our Vision


















Imagex Medical started life in 2009, with our founders With an unrivalled reputation for quality and attention to Our approach to service is simple. We ultimately want to As a company, we are committed to continuous development,
bringing together years of experience after working with a detail, our ultrasound maintenance and probe repair service ensure your equipment stays in working order for longer so and constantly provide additional training to our service
major original equipment manufacturer (OEM). With a vision has transformed the ultrasound service industry. We are now your patients can enjoy the best imaging experience. Here at engineers so you can benet from an ever growing
to reduce associated costs for the NHS without compromising the largest ultrasound only multi-vendor service provider in Imagex, it’s all about the uptime; our professional approach knowledge base. Likewise, our probe technicians strive to
service levels, our team of engineers now maintain equipment the UK. We are also the only service provider with a dedicated, and experience backed service means our customers receive repair or replace, and where replacement or repair is not an
throughout the UK on behalf of both the NHS and private UK based probe repair facility, a fact that ensures cost the support and expertise they need from certied option, our investment in loan equipment means you can get
imaging customers. eective, time ecient and high quality repair and technicians as rapidly as possible. the support you require quickly and when you need it most.
replacement for our customers.











OUR VISION VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our Vision


















Imagex Medical started life in 2009, with our founders With an unrivalled reputation for quality and attention to Our approach to service is simple. We ultimately want to As a company, we are committed to continuous development,
bringing together years of experience after working with a detail, our ultrasound maintenance and probe repair service ensure your equipment stays in working order for longer so and constantly provide additional training to our service
major original equipment manufacturer (OEM). With a vision has transformed the ultrasound service industry. We are now your patients can enjoy the best imaging experience. Here at engineers so you can benet from an ever growing
to reduce associated costs for the NHS without compromising the largest ultrasound only multi-vendor service provider in Imagex, it’s all about the uptime; our professional approach knowledge base. Likewise, our probe technicians strive to
service levels, our team of engineers now maintain equipment the UK. We are also the only service provider with a dedicated, and experience backed service means our customers receive repair or replace, and where replacement or repair is not an
throughout the UK on behalf of both the NHS and private UK based probe repair facility, a fact that ensures cost the support and expertise they need from certied option, our investment in loan equipment means you can get
imaging customers. eective, time ecient and high quality repair and technicians as rapidly as possible. the support you require quickly and when you need it most.
replacement for our customers.











OUR VISION VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

An Introduction












At Imagex, we understand that successful diagnosis is only ultrasound scanners; delivering a superb level of service,
solving part of the problem experienced by customers when unrivalled support and unbeatable value across a wide range
their ultrasound equipment suers problems. Our support of imaging products.
service is an integral part of providing rapid resolutions to a
number of issues, and our engineers ensure you have the As an independent service provider, what we oer diers to Jim Lowbridge,
support, expertise and equipment to provide a complete the service delivered by OEMs. On-site, rapid support comes
solution when you need it most. as standard and a high quality of service is guaranteed every Commercial Director
time. We work to provide substantial savings for NHS trusts
We have experience working with the latest ultrasound and private imaging clinics, and do so without compromising
technology, which means your equipment is always safe in the patient experience or safety.
our hands. Our ultrasound technicians are proud to provide
comprehensive maintenance as well as servicing of medical









Decades of experience
& knowledge enables our team


to deliver the highest quality service.


















TiTLE NEEDS TO CHANGE
TiTLE NEEDS TO CHANGEODUCTION
AN INTR VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

An Introduction












At Imagex, we understand that successful diagnosis is only ultrasound scanners; delivering a superb level of service,
solving part of the problem experienced by customers when unrivalled support and unbeatable value across a wide range
their ultrasound equipment suers problems. Our support of imaging products.
service is an integral part of providing rapid resolutions to a
number of issues, and our engineers ensure you have the As an independent service provider, what we oer diers to Jim Lowbridge,
support, expertise and equipment to provide a complete the service delivered by OEMs. On-site, rapid support comes
solution when you need it most. as standard and a high quality of service is guaranteed every Commercial Director
time. We work to provide substantial savings for NHS trusts
We have experience working with the latest ultrasound and private imaging clinics, and do so without compromising
technology, which means your equipment is always safe in the patient experience or safety.
our hands. Our ultrasound technicians are proud to provide
comprehensive maintenance as well as servicing of medical









Decades of experience
& knowledge enables our team


to deliver the highest quality service.


















TiTLE NEEDS TO CHANGE
TiTLE NEEDS TO CHANGEODUCTION
AN INTR VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our Thanks to our experience, knowledge and continuous




training, our team of engineers are qualied and fully
equipped to deliver all that Imagex promises.
Team All of our service management team have OEM

backgrounds and are best placed to support your
unique ultrasound service requirements as a result.






















































OUR TEAM VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our Thanks to our experience, knowledge and continuous




training, our team of engineers are qualied and fully
equipped to deliver all that Imagex promises.
Team All of our service management team have OEM

backgrounds and are best placed to support your
unique ultrasound service requirements as a result.






















































OUR TEAM VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our Approach











































Quality Reliability Fast Savings Simplicity





As the only independent service Whether you require maintenance, With uptimes that are the highest in With our ultrasound service Our service is simple. To guarantee
provider to work to ISO 9001, ISO repair or replacement, your the industry, we provide agreements, you only pay for the level simplicity at each stage of our service,
27001 and ISO 13485 quality equipment is in the safe hands of unparalleled turnarounds which of support you need. This tailored we keep you informed every step of
standards, we stand by our our highly knowledgeable, reliable, mean less downtime for your approach to service contracts and the way to ensure we are continually
approach to quality and service. and OEM trained team. equipment and a better patient repair has resulted in substantial working to suit your individual needs
experience. savings for our customers. and requirements.








OUR APPROACH VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our Approach











































Quality Reliability Fast Savings Simplicity





As the only independent service Whether you require maintenance, With uptimes that are the highest in With our ultrasound service Our service is simple. To guarantee
provider to work to ISO 9001, ISO repair or replacement, your the industry, we provide agreements, you only pay for the level simplicity at each stage of our service,
27001 and ISO 13485 quality equipment is in the safe hands of unparalleled turnarounds which of support you need. This tailored we keep you informed every step of
standards, we stand by our our highly knowledgeable, reliable, mean less downtime for your approach to service contracts and the way to ensure we are continually
approach to quality and service. and OEM trained team. equipment and a better patient repair has resulted in substantial working to suit your individual needs
experience. savings for our customers. and requirements.








OUR APPROACH VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Specialists Imagex deliver versatile service agreements that are both comprehensive and tailored to your


needs. As a result, we are not just service providers but partners. Our team work with you to
ensure the highest standard of service, maximum machine uptime, and a seamless and satisfying
patient journey.
in Service Whether you require the rapid response call outs, machine loans, technical support or full eet

management, our team have got you covered.































SPECIALISTS IN SERVICE VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Specialists Imagex deliver versatile service agreements that are both comprehensive and tailored to your


needs. As a result, we are not just service providers but partners. Our team work with you to
ensure the highest standard of service, maximum machine uptime, and a seamless and satisfying
patient journey.
in Service Whether you require the rapid response call outs, machine loans, technical support or full eet

management, our team have got you covered.































SPECIALISTS IN SERVICE VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Nationwide








coverage














From our centrally located headquarters in the Midlands, we are well
placed to provide servicing, replacement, repair and technical support to
NHS trusts and private imaging facilities across the country. Our engineers
are strategically located throughout the UK to ensure we can get to you
when you need us most.


In addition to delivering rapid response across our service agreements,
our experts are on hand to ensure you get the answers you’re looking for.
Our dedicated technical support team are there when you need us
providing the assistance you need across all areas.


Alongside our rapid telephone diagnosis service, we can supply like for like
loan and expert xes at your location. Our technicians operate nationwide to
ensure any machine failures are remedied as soon as possible, and technical
and multi-manufacturer support is provided throughout the entire process.




Home to the UK’s only repair

facility & your one-stop shop for

repairs, servicing & testing!










NATIONWIDE COVERAGE VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Nationwide








coverage














From our centrally located headquarters in the Midlands, we are well
placed to provide servicing, replacement, repair and technical support to
NHS trusts and private imaging facilities across the country. Our engineers
are strategically located throughout the UK to ensure we can get to you
when you need us most.


In addition to delivering rapid response across our service agreements,
our experts are on hand to ensure you get the answers you’re looking for.
Our dedicated technical support team are there when you need us
providing the assistance you need across all areas.


Alongside our rapid telephone diagnosis service, we can supply like for like
loan and expert xes at your location. Our technicians operate nationwide to
ensure any machine failures are remedied as soon as possible, and technical
and multi-manufacturer support is provided throughout the entire process.




Home to the UK’s only repair

facility & your one-stop shop for

repairs, servicing & testing!










NATIONWIDE COVERAGE VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Quality Information








Governance



As an approved supplier of support services to the NHS, we recognise the importance of reliable
ISO information when providing support to our customers and the medical equipment they utilise. Our
Information Governance policy plays a key role in the day to day support that we provide health
organisations with.
The quality of the service Imagex deliver matters to us, that’s why all the ultrasound repairs
that we provide are carried out by certied engineers to ISO 9001 standards to ensure
ultimate peace of mind for you and your patients. Working to this and the quality standards
below is just one of the reasons why we are known as a reputable and reliable ultrasound
service provider. Our procedures, working practices and wider ethos sit at the centre of a
9001:2015
service that is not only fast and cost eective but professional, reliable and built on
experience.



As the standard for the quality management of medical devices, ISO 13485 is another set of
regulations that inuence the working practices and procedures our engineers use every
day. By working to ISO 13485 standards we ensure that controls and support are accessible
within both public and private working environments to guarantee an optimum level of
product safety.
13485:2016


Protecting the security of the information held by any public sector or private organisation
that we work with is also extremely important to us. We work to ISO/IEC 27001 to ensure
any threats, vulnerabilities or impacts are examined and reduced, particularly when
supplying server support to our customers.

27001










QUALTITY VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Quality Information








Governance



As an approved supplier of support services to the NHS, we recognise the importance of reliable
ISO information when providing support to our customers and the medical equipment they utilise. Our
Information Governance policy plays a key role in the day to day support that we provide health
organisations with.
The quality of the service Imagex deliver matters to us, that’s why all the ultrasound repairs
that we provide are carried out by certied engineers to ISO 9001 standards to ensure
ultimate peace of mind for you and your patients. Working to this and the quality standards
below is just one of the reasons why we are known as a reputable and reliable ultrasound
service provider. Our procedures, working practices and wider ethos sit at the centre of a
9001:2015
service that is not only fast and cost eective but professional, reliable and built on
experience.



As the standard for the quality management of medical devices, ISO 13485 is another set of
regulations that inuence the working practices and procedures our engineers use every
day. By working to ISO 13485 standards we ensure that controls and support are accessible
within both public and private working environments to guarantee an optimum level of
product safety.
13485:2016


Protecting the security of the information held by any public sector or private organisation
that we work with is also extremely important to us. We work to ISO/IEC 27001 to ensure
any threats, vulnerabilities or impacts are examined and reduced, particularly when
supplying server support to our customers.

27001










QUALTITY VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Service Contracts








and Equipment Cover






































Our Shared Risk Our Preventative Our Gold Our Platinum



Ultrasound Service Contract Ultrasound Service Contract Ultrasound Contracts Ultrasound Contracts
Perfect for NHS trusts and private imaging clinics Our Preventative Ultrasound Service Contract is Our Gold ultrasound contract provides annual The ultimate ultrasound contract cover; our
who have their own technical team in-house, our designed to protect your assets with regular, servicing, electrical safety testing, image quality Platinum option ensures clarity, consistency, and
Shared Risk option ensures you have the annual servicing. All our service contracts and benchmarking and preferential pricing on parts optimum performance and eciency for NHS and
outsourced support you require when they need it equipment cover can be tailored to your needs to (including standard, 3D & 4D probes) as standard. private ultrasound customers. As well as providing
most. Take advantage of the experience, ensure a bespoke package that works for your Gold customers will also enjoy rapid response, all the services covered in our Gold contract,
knowledge and continuous development our organisation. unlimited call outs, technical support and remote Platinum customers enjoy maintenance, repair and
qualied and fully equipped engineers have to connectivity. replacement of all parts, including all named,
deliver the best imaging experience to your own X-matrix and TOE probes.
patients.




SERVICE OVERVIEW DESCRIPTIONS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Service Contracts








and Equipment Cover






































Our Shared Risk Our Preventative Our Gold Our Platinum



Ultrasound Service Contract Ultrasound Service Contract Ultrasound Contracts Ultrasound Contracts
Perfect for NHS trusts and private imaging clinics Our Preventative Ultrasound Service Contract is Our Gold ultrasound contract provides annual The ultimate ultrasound contract cover; our
who have their own technical team in-house, our designed to protect your assets with regular, servicing, electrical safety testing, image quality Platinum option ensures clarity, consistency, and
Shared Risk option ensures you have the annual servicing. All our service contracts and benchmarking and preferential pricing on parts optimum performance and eciency for NHS and
outsourced support you require when they need it equipment cover can be tailored to your needs to (including standard, 3D & 4D probes) as standard. private ultrasound customers. As well as providing
most. Take advantage of the experience, ensure a bespoke package that works for your Gold customers will also enjoy rapid response, all the services covered in our Gold contract,
knowledge and continuous development our organisation. unlimited call outs, technical support and remote Platinum customers enjoy maintenance, repair and
qualied and fully equipped engineers have to connectivity. replacement of all parts, including all named,
deliver the best imaging experience to your own X-matrix and TOE probes.
patients.




SERVICE OVERVIEW DESCRIPTIONS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Service Annual Service Electrical safety testing Image quality benchmarking Preferential pricing on parts








Contracts Annual service Electrical safety testing Image quality benchmarking Preferential pricing on parts Rapid response SLA’s Unlimited call outs per system Technical support Remote connectivity All parts Standard probe coverage Specialist probes cover Probe eet coverage (Probe Pool)








Comparison Chart



ppm
With simplicity, cost eectiveness, quick turnaround, reliability
and quality coming as standard across all our servicing options,
you can rest assured that the maintenance and repair of your Gold
ultrasound equipment is in the right hands.

We provide a number of service contracts to ensure your
ultrasound machines, equipment and associated parts are in the Platinum
best possible condition to deliver exceptional imaging with every
appointment.

Optional Upgrades
To view the ner details of each of the service contracts we
supply, view our comparison chart for a breakdown. Here you’ll
see exactly what’s included in our Preventative, Gold and
Platinum service contracts. Bespoke packages can also be built
upon request.











CONTRACT COMPARISON CHART VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Service Annual Service Electrical safety testing Image quality benchmarking Preferential pricing on parts








Contracts Annual service Electrical safety testing Image quality benchmarking Preferential pricing on parts Rapid response SLA’s Unlimited call outs per system Technical support Remote connectivity All parts Standard probe coverage Specialist probes cover Probe eet coverage (Probe Pool)








Comparison Chart



ppm
With simplicity, cost eectiveness, quick turnaround, reliability
and quality coming as standard across all our servicing options,
you can rest assured that the maintenance and repair of your Gold
ultrasound equipment is in the right hands.

We provide a number of service contracts to ensure your
ultrasound machines, equipment and associated parts are in the Platinum
best possible condition to deliver exceptional imaging with every
appointment.

Optional Upgrades
To view the ner details of each of the service contracts we
supply, view our comparison chart for a breakdown. Here you’ll
see exactly what’s included in our Preventative, Gold and
Platinum service contracts. Bespoke packages can also be built
upon request.











CONTRACT COMPARISON CHART VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Component








Repairs












If you are experiencing issues with your ultrasound
equipment, you can call us direct for immediate assistance
and support. Our part repairs are available nationwide,
with the experts at our dedicated, Midlands based repair
centre able to competently and condently deal with all
types of 2D, 3D, 4D and TOE/TEE repairs.


We aim to provide cost eective solutions for your
ultrasound equipment, whatever your servicing or repair
needs. Our team of engineers ensure every single part of
your system is fully supported, providing repairs on
beamformers, power supplies, front end assemblies and
other major ultrasound parts for most manufacturers.








We can repair parts in


as little as 7 days!












COMPONENT REPAIRS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Component








Repairs












If you are experiencing issues with your ultrasound
equipment, you can call us direct for immediate assistance
and support. Our part repairs are available nationwide,
with the experts at our dedicated, Midlands based repair
centre able to competently and condently deal with all
types of 2D, 3D, 4D and TOE/TEE repairs.


We aim to provide cost eective solutions for your
ultrasound equipment, whatever your servicing or repair
needs. Our team of engineers ensure every single part of
your system is fully supported, providing repairs on
beamformers, power supplies, front end assemblies and
other major ultrasound parts for most manufacturers.








We can repair parts in


as little as 7 days!












COMPONENT REPAIRS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our approach to Probe Repairs















As the UK’s only facility oering dedicated repairs and servicing, our probe repairs oering goes above and
beyond to ensure maximum uptime and the highest quality equipment for our customers. Our full
transducer repair facilities have helped countless organisations secure cost conscious, time ecient
solutions for damaged ultrasound probes, including 3D and TOE probes.


Our quality assured repair centre oers full probe repair capabilities to ensure nationwide NHS trusts and
private imaging companies have the support they need on demand. Historically, failed probes would have
to be replaced, but with our fully equipped, state-of-the-art facilities, replacement is no longer your only
option. Your ultrasound probe can instead be repaired or refurbished. Our probe repair service oers a real
alternative to replacement; resulting in signicant cost savings across your estate.











OUR APPROACH TO PROBE REPAIRS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Our approach to Probe Repairs















As the UK’s only facility oering dedicated repairs and servicing, our probe repairs oering goes above and
beyond to ensure maximum uptime and the highest quality equipment for our customers. Our full
transducer repair facilities have helped countless organisations secure cost conscious, time ecient
solutions for damaged ultrasound probes, including 3D and TOE probes.


Our quality assured repair centre oers full probe repair capabilities to ensure nationwide NHS trusts and
private imaging companies have the support they need on demand. Historically, failed probes would have
to be replaced, but with our fully equipped, state-of-the-art facilities, replacement is no longer your only
option. Your ultrasound probe can instead be repaired or refurbished. Our probe repair service oers a real
alternative to replacement; resulting in signicant cost savings across your estate.











OUR APPROACH TO PROBE REPAIRS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Probe








Lab







Our centrally located Midlands transducer repair laboratory & The same tailored approach is taken to probe repair as with our
ultrasound repair workshop is fully equipped to take on any ultrasound servicing. All transducers are repaired by qualied
issue that you may be experiencing. We specialise in advanced and experienced engineers before undergoing comprehensive
ultrasound repairs, and have expertise working with a vast post repair testing. A detailed report is produced and supplied
range of equipment from most manufacturers. with your repaired transducer by our lab.


Our quality assured facilities ensure all probe repairs and Matrix, phased array and single crystal transducers can be
refurbishments can be undertaken to the highest standard. repaired, refurbished or replaced as part of our service.
We have worked with most makes and models of ultrasound
equipment as well as standard 2D probes, 3D probes and the We’re really proud of the support services that we oer and as
TEE/TOE probes used in cardiology departments, echo labs and such, if you are considering using us for service or transducer
theatres to solve various issues. repairs, you’d be more than welcome to visit our lab for a
guided tour. Advanced ultrasound probe repair, refurbishment
Our team of certied engineers carry out robust technical & replacement in one place.
testing, enabling them to expertly replace lenses, strain relief,
bending rubber and articulated wires. In addition to this, their
expertise extends to the repair of probe cases, cables,
connectors, connector boards and insertion tubes. Insertion
tubes can also be recoated or relabelled as per your
requirements.




The only dedicated probe


repair facility in the UK
The Fastest No-Obligation Loan Equipment
Repair Turnaround! Investigation & Quotation Available - No Downtime





PROBE LAB VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Probe








Lab







Our centrally located Midlands transducer repair laboratory & The same tailored approach is taken to probe repair as with our
ultrasound repair workshop is fully equipped to take on any ultrasound servicing. All transducers are repaired by qualied
issue that you may be experiencing. We specialise in advanced and experienced engineers before undergoing comprehensive
ultrasound repairs, and have expertise working with a vast post repair testing. A detailed report is produced and supplied
range of equipment from most manufacturers. with your repaired transducer by our lab.


Our quality assured facilities ensure all probe repairs and Matrix, phased array and single crystal transducers can be
refurbishments can be undertaken to the highest standard. repaired, refurbished or replaced as part of our service.
We have worked with most makes and models of ultrasound
equipment as well as standard 2D probes, 3D probes and the We’re really proud of the support services that we oer and as
TEE/TOE probes used in cardiology departments, echo labs and such, if you are considering using us for service or transducer
theatres to solve various issues. repairs, you’d be more than welcome to visit our lab for a
guided tour. Advanced ultrasound probe repair, refurbishment
Our team of certied engineers carry out robust technical & replacement in one place.
testing, enabling them to expertly replace lenses, strain relief,
bending rubber and articulated wires. In addition to this, their
expertise extends to the repair of probe cases, cables,
connectors, connector boards and insertion tubes. Insertion
tubes can also be recoated or relabelled as per your
requirements.




The only dedicated probe


repair facility in the UK
The Fastest No-Obligation Loan Equipment
Repair Turnaround! Investigation & Quotation Available - No Downtime





PROBE LAB VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Repair Service Probe








Exchange Replacements





Because of our central location, we can repair your probes quickly and
get them back to work with minimum fuss. High quality repairs are If your probe requires repair, upon submission you will be Want a brand new probe to replace your damaged
guaranteed every time to ensure your NHS trust or private clinic can given the option of repair or service exchange. We after all transducer? We source new probes on your behalf. Our team
take advantage of maximum uptime and your patients can enjoy the understand that sometimes you just can’t wait for repair, works with leading manufacturers to give you preferential
most accurate imaging around. Loan regardless of the same day or next day support we provide. access to the highest quality parts at competitive prices.
Our service exchange option is particularly popular and

As home to the UK’s only facility delivering dedicated repairs, our probes* delivers a straightforward solution so you can continue your In addition to sourcing direct from manufacturers, we stock
engineers can provide ecient and eective solutions for damaged imaging services without disruption. more than 400 additional probes to suit your requirements.
ultrasound probes, including specialist parts such as X-matrix and TOE Our probes are also available to loan if you are considering
probes. When immediate repair isn’t We stock a vast range of service adding another service to your hospital or simply want a
spare.
exchange probes, each of which
possible, we don’t leave our is ready and waiting to be
customers without the equipment shipped to our customers. Like all our service exchange and loan parts, our probes
they need to continue delivering Our service exchange undergo rigorous testing to ensure they meet our strict
their imaging services. We stock probes are probes that quality standards as well as your own.
over 400 new and refurbished have previously come in
probes, including specialist models. for servicing or repair. You
If the probe you require is available, keep the service exchange
we would be more than happy to probe we provide and we
provide you with a loan probe for retain your broken probe,
the duration of your repair. Once x it and use this to
your probe is repaired, the loan replenish our service
probe can simply be returned. exchange stock.

We provide loan probes of varying Our exchange transducers can be with
specications, including standard you as early as the very next day to ensure
2D, 3D, 4D, X-matrix and TOE, from scheduled appointments don’t have to be rearranged.
leading manufacturers.




*Subject to availability


PROBE REPAIRS / SERVICE EXCHANGE / LOAN PROBES VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Repair Service Probe








Exchange Replacements





Because of our central location, we can repair your probes quickly and
get them back to work with minimum fuss. High quality repairs are If your probe requires repair, upon submission you will be Want a brand new probe to replace your damaged
guaranteed every time to ensure your NHS trust or private clinic can given the option of repair or service exchange. We after all transducer? We source new probes on your behalf. Our team
take advantage of maximum uptime and your patients can enjoy the understand that sometimes you just can’t wait for repair, works with leading manufacturers to give you preferential
most accurate imaging around. Loan regardless of the same day or next day support we provide. access to the highest quality parts at competitive prices.
Our service exchange option is particularly popular and

As home to the UK’s only facility delivering dedicated repairs, our probes* delivers a straightforward solution so you can continue your In addition to sourcing direct from manufacturers, we stock
engineers can provide ecient and eective solutions for damaged imaging services without disruption. more than 400 additional probes to suit your requirements.
ultrasound probes, including specialist parts such as X-matrix and TOE Our probes are also available to loan if you are considering
probes. When immediate repair isn’t We stock a vast range of service adding another service to your hospital or simply want a
spare.
exchange probes, each of which
possible, we don’t leave our is ready and waiting to be
customers without the equipment shipped to our customers. Like all our service exchange and loan parts, our probes
they need to continue delivering Our service exchange undergo rigorous testing to ensure they meet our strict
their imaging services. We stock probes are probes that quality standards as well as your own.
over 400 new and refurbished have previously come in
probes, including specialist models. for servicing or repair. You
If the probe you require is available, keep the service exchange
we would be more than happy to probe we provide and we
provide you with a loan probe for retain your broken probe,
the duration of your repair. Once x it and use this to
your probe is repaired, the loan replenish our service
probe can simply be returned. exchange stock.

We provide loan probes of varying Our exchange transducers can be with
specications, including standard you as early as the very next day to ensure
2D, 3D, 4D, X-matrix and TOE, from scheduled appointments don’t have to be rearranged.
leading manufacturers.




*Subject to availability


PROBE REPAIRS / SERVICE EXCHANGE / LOAN PROBES VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Equipment









Rental











Imagex Medical can support you with a cost eective way
to rent the latest ultrasound equipment. We can support
you with the latest portable ultrasound equipment and
static machines* from the leading manufacturers. We can
supply your system fully congured to your requirements,
just as if you were purchasing a new one!


In addition to this, there are no additional service contracts
to take out or fears of an expensive repair bill, should your
system break down. We incorporate this into the monthly
ultrasound rental cost so there is nothing to worry about,
just hassle free scanning with contained costs.







Speak to us about tailored


equipment rental options!














EQUIPMENT RENTAL VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Equipment









Rental











Imagex Medical can support you with a cost eective way
to rent the latest ultrasound equipment. We can support
you with the latest portable ultrasound equipment and
static machines* from the leading manufacturers. We can
supply your system fully congured to your requirements,
just as if you were purchasing a new one!


In addition to this, there are no additional service contracts
to take out or fears of an expensive repair bill, should your
system break down. We incorporate this into the monthly
ultrasound rental cost so there is nothing to worry about,
just hassle free scanning with contained costs.







Speak to us about tailored


equipment rental options!














EQUIPMENT RENTAL VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Medical









Imaging Solutions




































Your own PACS Migration of data to new Management of existing
reporting systems reporting platforms reporting

HL7 Interface with existing systems via If you are looking to move away from We maintain NHS storage servers and
ComPacs is our own scalable reporting your existing service platform, let us cardiac reporting systems across the
package which integrates with most help with the migration of this data to UK 24/7 under service cover to ensure To find out more about the services that
diagnostic imaging, including CT, MRI, your new reporting platfrom. the highest levels of uptime.
Ultrasound, X-Ray & Cardiology suites.
we offer call us on 0330 0165 545







MEDICAL IMAGING SOLUTIONS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS

Medical









Imaging Solutions




































Your own PACS Migration of data to new Management of existing
reporting systems reporting platforms reporting

HL7 Interface with existing systems via If you are looking to move away from We maintain NHS storage servers and
ComPacs is our own scalable reporting your existing service platform, let us cardiac reporting systems across the
package which integrates with most help with the migration of this data to UK 24/7 under service cover to ensure To find out more about the services that
diagnostic imaging, including CT, MRI, your new reporting platfrom. the highest levels of uptime.
Ultrasound, X-Ray & Cardiology suites.
we offer call us on 0330 0165 545







MEDICAL IMAGING SOLUTIONS VISION | SERVICE CONTRACTS | PROBE REPAIRS | EQUIPMENT RENTAL | IMAGING SOLUTIONS





a: 2 Pike Road, Oakley Hay
Ind. Est. Corby, Northants NN18 9QA


t: 0330 0165 545
e: [email protected]
w:imagexmedical.com





Your Ultrasound



Service Partner




Scan with confidence,


clarity and without


compromise


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