BBB - Finished Version

Stylish & Luxurious FIXED WITH 10 YEAR BATHROOM ACCESSORIES
ADHESIVE GUARANTEE
The perfect way to complete your new bathroom is with the addition
of one of Millers beautiful accessory collections.

Boston 1 2 3
4 5
• Chrome on brass • Glue Fixable
• Full Anti-Twist • Lifetime Guarantee

Code Image Product 6

B073490 1 Chrome & Ceramic Soap Dish 8104C
B073491 2 Chrome & Ceramic Tumbler 8103C
B073492 3 Chrome 180mm Towel Holder 8105C
B073493 4 Chrome Double Hook 8123C
B073494 5 Chrome 500mm Towel Rail 8106C
B073495 6 Chrome Hook 8111C
B073496 7 Chrome Toilet Roll Holder 8110C
B073497 8 Chrome 600mm Double Towel Rail 8127C
B073498 9 Glue Fix Pack

78 9

Orlando • Glue Fixable 1 23
• 10 Year Guarantee 4 56
• Chrome on brass 89
• Full Anti-Twist
BATHROOM ACCESSORIES | 301
Code Image Product

B073490 1 Chrome & Ceramic Soap Dish 8104C
B073491 2 Chrome & Ceramic Tumbler 8103C
B073501 3 Chrome Toilet Roll Holder 8210C
B073502 4 Chrome Hook 8211C
B073503 5 Chrome Robe Hook 8212C
B073504 6 Chrome 200mm Towel Holder
B073505 7 Chrome 500mm Towel Rail
B073506 8 Corner Shower Tidy - Removable Liner -
Not Glue Fixable
B073507 9 Corner Shower Tidy - Removable Liner -
Not Glue Fixable

7

Classic & Traditional FIXED WITH LIFETIME
ADHESIVE GUARANTEE
The perfect way to complete your new bathroom is with the addition
of one of Millers beautiful accessory collections.

Stockholm 1 2 3
4 5
• Chrome on solid brass
• Lifetime guarantee
• Further items available

Code Image Product

B014692 1 Chrome And Ceramic Soap Dish 630C 6
B014720 2 Chrome And Ceramic Tumbler 613C
B014711 3 Chrome Open Toilet Roll Holder 610C
B014702 4 Chrome Toilet Roll Holder 607C
B014696 5 Chrome Towel Ring 605C
B014705 6 Chrome Treble Hook 608C
B014717 7 Chrome Double Robe Hook 612C
B014819 8 Chrome & Ceramic Toilet Brush Set
B014732 9 Chrome Towel Rail 545mm

78 9

Classic Baskets 123

• Chrome or Nickel on solid brass
• Lifetime guarantee
• Further items available

Code Image Product

B023368 1 Chrome Corner Soap Basket 856C

W235 x H80 x D175

B023365 2 Chrome Dbl Corner Basket 855C

W235 x H310 x D175mm

B023366 3 Chrome D Shaped Dbl Basket 865C 4 5 6

W250 x H310 x D120mm

B023369 4 Chrome D Shaped Single Basket 866C

W250 x H80 x D120mm

B073510 5 Chrome Shower Caddy 633C

H700 x W215 x D125mm

B073511 6 Chrome Corner Shower Shelf Basket

W250 x H70 x D200mm

B073512 7 Chrome Corner 2 Tier Shower Self 863C

W280 x H310 x D200mm

B047339 8 Chrome D Shaped Basket 870C

W250 x H70 x D200

B047338 9 Chrome D Shaped 2 Tier Basket 871C

W250 x H80 x D120mm 789

302 | BATHROOM ACCESSORIES

Bathroom Accessories BATHROOM ACCESSORIES

5 YEAR DELIVERED IN
GUARANTEE 24 HOURS

Toilet Roll Holder Robe Hook Toilet Roll Holder Robe Hook

Code Product Code Product Code Product Code Product

B059937 Toilet Roll Holder B059934 Robe Hook B004504 Toilet Roll Holder B004514 Robe Hook

Glass Soap Dish Toilet Roll Holder Double Toilet Roll Holder Towel Rail

Code Product Code Product Code Product Code Product

B004508 Glass Soap Dish B004505 Toilet Roll Holder B004506 Double Toilet Roll Holder B004511 Towel Rail

Complementary Bathroom Accessories

Wire Basket Chrome Wire Basket Chrome Grab Bar Grab Bar

Code Product Code Product Code Product Code Product

B059940 Wire Basket Chrome B059943 Wire Basket Chrome B059949 Grab Bar B059950 Grab Bar
H65 x W324 x D62mm H72 x W487 x D62mm

Grab Bar Tier Towel Shelf Toilet Brush

Code Product Code Product Code Product

B059951 Grab Bar B059953 Tier Towel Shelf B059946 Toilet Brush
H247 x W437 x D70mm

BATHROOM ACCESSORIES | 303

Concept 5 YEAR
GUARANTEE
Chromium plated metal bathroom accessories form an integral part of the concept bathroom range. The range
is extensive and carefully coordinated to allow a consistent look throughout every element of your bathroom

Ceramic Soap Dispenser Ceramic Soap Dish Corner Soap Basket Wall Hung Soap Basket

Code Product Code Product Code Product Code Product
B073513 B073513 B073514 Wall Hung Soap Basket
B080152 Ceramic Soap Dispenser B080153 Ceramic Soap Dish
with Bracket and Holder with Bracket and Holder
- Chrome and White - Chrome and White

Ceramic Tumbler Toilet Roll Holder Toilet Roll Holder Toilet Roll Holder - Spare

Code Product Code Product Code Product Code Product
B080144 Toilet Roll Holder - no cover B080145 Toilet Roll Holder - With Cover B080146 Toilet Roll Holder - Spare
B080151 Ceramic Tumbler with Bracket
and Holder - Chrome and White

Robe Hook Towel Ring Towel Rail Grab Rail 450mm

Code Product Code Product Code Product Code Product
B080143 Single Robe Hook B080147 Towel Ring
B080148 30cm Towel Rail B082006 Grab Rail 450mm in Chrome
B080149 45cm Towel Rail with Soap Basket
B080150 60cm Towel Rail

50cm Glass Shelf 60cm Glass Shelf Shower Totem Toilet Brush
& Holder
Code Product Code Product Code Product
Code Product
B080154 50cm glass shelf B080155 60cm Glass Shelf B080156 67cm Vertical Rail with Two
with brackets with Brackets Ceramic Bowls, One Ceramic B080157 Toilet Brush with Holder
Soap Dish and One Hook
- Chrome and White

304 | BATHROOM ACCESSORIES

Complete the Look BATHROOM ACCESSORIES

Turn to page 150
to view our range of
Mirrors and Cabinets.

Pick and choose your
perfect accessories
with our wide range
of Mirrors and Cabinets,
guaranteed to add
the special touch
to your bathroom.

TILES &
FLOORING

From our extensive wall & floor tile collections we hope to inspire
you to making that first step choice towards creating your dream.
The range is something we stand by… or on.

13 TILES & FLOORING

Tiles P308
Flooring P311
Underfloor Heating P314

QUICK KEY GUIDE

Delivered In

Guarantee

Floating Floor System Solid Floor System Suspended Floor System Existing Floor System

Polypipe manufactures a comprehensive range of underfloor heating systems, meaning there
is a solution for every type of project. Our systems are cost-effective and simple to install.

Polypipe Underfloor Heating systems are: • Able to be installed on ground and upper floors
• Backed by a 50 year guarantee from a manufacturer
• Suitable for all floor constructions
• Ideal for new build or renovation projects you can trust

With
Smart Plus

Controls

24/07/2018 12:10:55

Splendour Tile Collection

10 YEAR
GUARANTEE

Metropoli Brown Isole Decor Wall Metropoli
A realistic stone effect tile collection in a matt finish perfect Brown Wall Brown Slot Decor Wall
for adding a soothing, calming look into your bathroom, Grey Slot Decor Wall Grey Isole Decor Wall
kitchen or living area with a choice of décor. Pearl Wall Grey Wall
Sand Wall
Code Description
B081089 Brown Isole Decor Wall 500 x 200mm
B081090 Brown Slot Decor Wall 500 x 200mm
B081091 Brown Wall 500 x 200mm
B081092 Grey Isole Decor Wall 500 x 200mm
B081093 Grey Slot Decor Wall 500 x 200mm
B081094 Grey Wall 500 x 200mm
B081095 Pearl Wall 500 x 200mm
B081096 Sand Wall 500 x 200mm

Travertical
This realistic travertine effect tile available in two neutral hues
is ideal for providing a desired natural feel to your home.

Code Description
B081063 Beige Line Dec Matt 250 x 400mm
B081064 Beige Matt 250 x 400mm
B082287 Grey Line Dek Matt 250 x 400mm
B078964 Grey Matt 250 x 400mm

Beige Line Dec Matt Beige Matt

Grey Line Dek Matt Grey Matt Travertical
308 | TILES & FLOORING

Splendour Tile Collection TILES & FLOORING

10 YEAR
GUARANTEE

Inside Yute Colby
Grey Gloss
Inside Grey Wave Sand Gloss
Incorporate a delicate 3D ripple design into your home Mix Aztec Sand Wave
interiors; these tiles combine a life-like natural marble effect Grey
in two warming hues. GI Mix Aztec Crema
Perla Gloss White
Code Description
B078962 Grey Gloss 250mm x 400mm Gris Gloss
B078960 Sand Gloss 250mm x 400mm
B078963 Grey Wave Decor 250mm x 400mm Taupe Gloss
B078961 Sand Wave Decor 250mm x 400mm TILES & FLOORING | 309

Yute
Introduce a soft, delicate theme with subtle linen textures;
choose from three neutral hues and a charismatic
geometric décor.

Code Description
B081097 Mix Aztec Décor 600mm x 200mm
B081098 Crema 600mm x 200mm
B081099 Grey 600mm x 200mm
B081100 White 600mm x 200mm

Colby
Inspired by concrete this collection provides three muted
hues and a modernistic geometric option to build a glossy,
neutralised base in your home.

Code Description
B081102 Gl Mix Aztec Décor 600mm x 200mm
B081103 Gris Gloss 600mm x 200mm
B081104 Perla Gloss 600mm x 200mm
B081105 Taupe Gloss 600mm x 200mm

Tiles 10 YEAR
GUARANTEE
Two beautiful collections from Yorkshire Tile Company guaranteed to add style
and character to any interior.

Manhattan

Varigated wood effect tile blending together different shades.
• Easy to maintain
• Suitable for wall or floor
• Inkjet technology, varied pattern

Code Product Dimensions Wall / Floor Pack Size

B073771 Country 840 x 218mm Floor 4
B073772 Deep 840 x 218mm Floor 4
B073773 Nature 840 x 218mm Floor 4
B073774 Old English Brick 250 x 60mm Wall 32
White

Country Deep

Nature Old English Brick White
(Other colours available)

Portland

Create a soft yet striking look in your home with our Portland range.
Consisting of four subtly toned plain tiles, three co-coordinating floors
and three look again decor tiles, Portland is a collection where the design
potential is endless.

Code Product Dimensions Wall / Floor Pack Size

B066153 Caramel 450 x 450mm Floor 5
B066155 Taupe 450 x 450mm Floor 5
B066154 Graphite 450 x 450mm Floor 5
B066148 Moon 400 x 250mm Wall 10
B066150 Cube 400 x 250mm Wall 10
B066152 Yaras 400 x 250mm Wall 10
B066151 Muretto 400 x 250mm Wall 10

Caramel Taupe

Graphite Moon

Cube Yaras

Muretto
310 | TILES & FLOORING

Flooring TILES & FLOORING

Emilia our stunning new waterproof flooring system requires no grout, can be cut on site 15 YEAR
and requires no specialist fitter. GUARANTEE

Emilia Flooring Plank Colour Options

• Stunning new waterproof flooring system requires no grout Piacenza Parma Ferrara Modena
• Can be cut on site and requires no specialist fitter
• Anti-bacterial
• 100% Waterproof
• No underlay required

Code Product Dimensions Tiles Per Pack
Pack Size
B072549 Piacenza Plank
B072551 Parma Plank 146 x 1218 x 5mm 11 1.956m2 Bologna Rimini Ravenna
B072552 Ferrara Plank 146 x 1218 x 5mm 11 1.956m2
B072555 Modena Plank 146 x 1218 x 5mm 11 1.956m2 Tile Colour Options
B072556 Bologna Plank 146 x 1218 x 5mm 11 1.956m2
B072557 Rimini Plank 146 x 1218 x 5mm 11 1.956m2 Castel Adria Imola San Leo
B072561 Ravenna Plank 146 x 1218 x 5mm 11 1.956m2
B072550 Castel Tile 146 x 1218 x 5mm 11 1.956m2
B072553 Adria Tile 305 x 605 x 5mm 10 1.845m2
B072554 Imola Tile 305 x 605 x 5mm 10 1.845m2
B072558 San Leo Tile 305 x 605 x 5mm 10 1.845m2
B072559 Lugo Tile 305 x 605 x 5mm 10 1.845m2
B072560 Centro Tile 305 x 605 x 5mm 10 1.845m2
B072562 Cesena Tile 305 x 605 x 5mm 10 1.845m2
B072563 Capri Tile 305 x 605 x 5mm 10 1.845m2
305 x 605 x 5mm 10 1.845m2

Lugo Centro Cesena Capri

TILES & FLOORING | 311

Click Flooring

Beautiful waterproof flooring that clicks into place. Ideal for bathrooms, the luxury tile, stone and wood effect interlocking
vinyl flooring is easy to install.

Tiles

Click’s luxury vinyl tiles are designed to mimic the natural beauty of real stone and marble. Adding a luxurious touch
to your home, this beautiful textured flooring creates a welcoming and warm space to relax in.

Rimini Sicilia Piemonte Espana Cadiz

Code Product Code Product Code Product Code Product
B047599 605 x 304mm Tiles B047600 605 x 304mm Tiles B081529 605 x 304mm Tiles B081537 605 x 304mm Tiles

*Tiles have 10 in a pack • 1.84m2 coverage per pack
• Commercial grade wear layer to meet
Timber industry standards
• 5.0mm vinyl, 0.5mm wear layer
An elegant and timeless classic, these beautiful timber effects will instantly • R10 slip resistance
add an essence of luxury to your interiors. Choose from a wide range • Wood planks supplied in packs of 8, each
of finishes to complement any décor: from the traditional Markham Calhoun 1210 x 190mm
Oak to the understated Aspen Oak Limed for a more minimalist look. • Tiles supplied in packs of 10, each
605 x 304mm
Markham Calhoun Oak Aspen Oak Limed Coastal Grey Oak • Suitable for use with underfloor heating
• Not suitable for areas exposed to direct
Code Product Code Product Code Product sunlight for prolonged periods
B047603 1210 x 190mm Planks B047601 1210 x 190mm Planks B081530 1210 x 190mm Planks

*Planks have 8 in a pack

Sparkle Premier

Following the popularity of our White Diamond Silver Opal Pearl Black Onyx
gorgeous sparkle walls, we took
to the floor with this alluring and eye Code Product Code Product Code Product Code Product
catching design. With its simple B081536 605 x 304mm Tiles B081535 605 x 304mm Tiles B081534 605 x 304mm Tiles B081531 605 x 304mm Tiles
and clean installation, Sparkle comes
with added embedded metallic foils
to create an unforgettable design.

*Tiles have 10 in a pack

More Multipanel
flooring available

ask in store for details.

312 | TILES & FLOORING Markham Calhoun Oak flooring

TILES & FLOORING

For whatever
you need

Whether it’s advice, a design drawing* or you
want to see some more options, our team
at Plumbase is happy to help. Find your
local showroom by visiting:
www.plumbase.co.uk/showrooms
and we’ll help you get your
dream bathroom.

*Selected Showrooms Only

Electric Underfloor LIFETIME
Heating Systems GUARANTEE

Why Underfloor Heating? System Summary Guide

Underfloor heating is simply the only way to create Whatever the floor finish or subfloor construction, we’ve got
the ideal comfort zone in a family room to balance the right underfloor heating system to suit your needs. Use
floor and air temperature. the table below to see which product best suits your floor type.
Energy efficient
DCM-PRO Foil Heater StickyMat StickyMat Loose Wire
Underfloor heating gives 150W 200W
you control, provides rapid
heat-up and high efficiency Tile & Stone • •••
heating. It requires Hardwood ••
significantly less energy Laminate ••
as you are not heating the ceiling area and it enables the Carpet ••
temperature to be accurately controlled as needed, allowing Vinyl ••
you to heat the room(s) you want with no energy wasted.

Temperature control in each zone

A comprehensive range of thermostats allow you to choose
the temperature levels you require, with programmable
settings to match your lifestyle.

Design freedom

No bulky radiators to take up valuable wall and floor space.

Lower running costs

Because underfloor heating uses a lower temperature than
standard radiators, heating costs are reduced and savings
can be achieved by at least 10% on utility bills.

Safety

Delivers a family-friendly and safe environment.
No low level hot surfaces and potentially dangerous
environments for small children.

314 | TILES & FLOORING

Choose a system that’s TILES & FLOORING
right for you...

1 2 3 4

DCM-PRO System StickyMat System Foil Heater System Loose Wire System

DCM-PRO is the fastest Warmup StickyMat The Warmup Foil Heater Warmup Loose Wire System
solution for the installation underfloor heating system is a streamlined electric uses an ultra-thin dual-core
of a heated decoupling system is suitable for all projects: radiant floor heater designed heating wire that is flexible,
in all areas, installing electric new-build, retrofits for use with carpet, vinyl, easy to install and will not
underfloor heating in minutes and refurbishments. wood and other floating raise floor levels. Ideal for
with less tile adhesive. floors. We recommend more irregular shaped areas
The StickyMat System using the Warmup Insulated for precise installation.
This innovative new system consists of a thin loose wire Underlay and Dual Overlay
from Warmup allows for evenly spaced and taped Systems for maximum
quick and easy installation to a glass fibre mesh with efficiency (excludes
of electric underfloor heating pressure sensitive adhesive, bathrooms; cannot steam
saving both time and cost. reducing installation time by clean carpets). Warmup
The system suits all floor 35%, for the fastest and most has successfully completed
types and protects the floor secure installation method controlled tests with Amtico
from cracking caused by of electric underfloor heating. and Karndean flooring.
movement in the sub-floor
during seasonal changes.

Smart ways to control your home,
automatically, efficiently
and beautifully.

With Warmup Smart thermostats you can manage
your system effortlessly, giving you one less thing
to worry about, allowing you to focus on the things
that matter like family, friends and stress-free time.

Using the +Kit with Warmup’s 4iE helps you monitor
your energy usage and avoid energy waste too,
suitable for both central heating and hydronic
underfloor heating. When using with Warmup’s
partner apps, MyHeating and AutoSwitch can save
you up to £378 on your energy bills annually.

SmartGeo

Always at the right temperature
automatically and up to 25% lower
energy use. Just like magic.

EasySwitch 4iE Smart WiFi 4iE +Kit
Thermostat
Always on best tariff, automatically.
Saving on average £210.

Easy to use

Simple and secure setup, using
WiFi, with 24/7 technical support.

TILES & FLOORING | 315

Discover underfloor heating.
Discover True Warmth.

Polypipe Underfloor Heating may be more affordable than you
think. Our energy-efficient systems together with our innovative
Smart Plus controls, provide a more even and cosy temperature
throughout your home, delivering value and controllability at the
touch of a button. And with no radiators, you’ll have no restrictions.
Just effortless comfort and ultimate design flexibility.

To find out more information, OR ASK IN BRANCH
visit polypipeufh.com

Buildbase.indd All Pages
316 | TILES & FLOORING

TILES & FLOORING

Floating Floor System Solid Floor System Suspended Floor System Existing Floor System

Polypipe manufactures a comprehensive range of underfloor heating systems, meaning there
is a solution for every type of project. Our systems are cost-effective and simple to install.

Polypipe Underfloor Heating systems are: • Able to be installed on ground and upper floors
• Backed by a 50 year guarantee from a manufacturer
• Suitable for all floor constructions
• Ideal for new build or renovation projects you can trust

With
Smart Plus

Controls

24/07/2018 12:10:55
TILES & FLOORING | 317

Terms & Conditions

Consumer Terms And Conditions Of Sale 2.1.8 ‘the Terms’ means these terms and conditions and any information or instructions, but if You do not wish to pay the higher
additional special terms agreed in writing between You and Us. price, You may cancel Your order and claim a full refund.
1 ABOUT THESE TERMS AND OUTLINE CONTENTS
3 THE BASIS OF OUR AGREEMENT 4.11 Where You require delivery to be made, We may require You
1.1 These terms and conditions relate to consumer sales only. to pay a charge for the delivery of the Goods in addition to the price
These terms only apply if You are a consumer. A consumer means 3.1 These Terms apply to all Goods supplied by Us to You. Orders and, if applicable, this charge will be quoted to You at the time
any natural person acting for purposes outside his/her trade, are only accepted under these Terms and they may not be altered of contract.
business or profession. If You are acting in the course of Your trade, or added to other than in accordance with clause 3.2.
business or profession please ask for a copy of Our business 4.12 The price of the Goods and delivery charges are inclusive
to business terms of sale. 3.2 In relation to the Contract We intend to rely upon these Terms of VAT unless VAT is shown as a separate element.
along with any written acceptance of an order placed by You
1.2 This is a legally binding document to protect Your own interests. as to the terms of the agreement between Us. If You require 4.13 Prices and delivery charges displayed or otherwise
Please read these terms of sale carefully before placing Your order any changes to these Terms, these must be put in writing communicated are valid and effective only in the United Kingdom.
and keep a copy of these terms and Your order for future reference. and be signed by one of Our directors.
5 PAYMENT FOR THE GOODS
1.3 Clause 2 - Definitions. This clause sets out the meaning 3.3 A Contract between You and Us for the sale of any Goods only
of the capitalised words and terms which are given specific exists after We have received and accepted Your order and have 5.1 You can pay for the Goods and delivery charges by any method
meaning within this document. confirmed it in writing such as by Us issuing You with an invoice, shown in Our premises, in Our current catalogues or on Our website
receipt, delivery note or notifying You by email to an email address or which are notified to You at the time You place Your order.
1.4 Clause 3 - The Basis of Our Agreement. This clause explains You have given. Once We do so, there is a binding legal contract
the extent to which this document applies to dealings between between You and Us. 5.2 Payment by credit card will not be effective until
You and Us and how We intend to rely on it. This clause also explains We are in receipt of cleared funds.
when a contract is formed between You and Us, the status of any 3.4 Our Quotations do not constitute an offer to enter into a contract
quotations which We may provide to You and the extent to which with You. 6 OUR DELIVERY OF THE GOODS
You may rely on any advice provided by Us.
3.5 We amend these Terms from time to time. Every time You order 6.1 Before We agree to deliver the Goods to You, You must provide
1.5 Clause 4 - The Description and Price of the Goods. This Goods from Us, the Terms in force at the time of Your order will Us with an address for delivery along with all of the information
clause sets out how the goods We supply to You will be described apply to the Contract between You and Us. which We will reasonably require to enable Us to determine whether
and priced and Our obligations to You to ensure that descriptions We will be able to deliver the Goods, the appropriate method
and prices are accurate. The clause explains Our obligations 3.6 We may revise these Terms as they apply to Your order from of delivery and the cost to You of providing the delivery service.
to supply goods to You and Your rights if We are unable time to time to reflect changes in relevant laws and regulatory
to do so or if variations arise in the finish of products supplied. requirements. If We have to revise these Terms as they apply to Your 6.2 Prior to delivery of the Goods, We will agree with You a time for
order, We will contact You to give You reasonable advance notice delivery of the Goods. We will deliver the Goods as soon as possible
1.6 Clause 5 - Payment for the Goods. This clause explains when of the changes and let You know how to cancel the Contract if You and unless you request a later date, in any event within 30 days
and how You can pay for goods which You order from Us. are not happy with the changes. You may cancel either in respect of formation of the Contract.
of all the affected Goods or just the Goods You have yet to receive.
1.7 Clause 6 - Our Delivery of the Goods. This clause sets out If You opt to cancel, You will have to return (at Our cost) any relevant 6.3 If We are unable to make an agreed delivery to Your address for
the procedure and cost in the event that We agree to deliver goods Goods You have already received and We will arrange a full refund reasons due to Our own fault, We will inform You as soon as possible
to You. It also sets out Our liability to You where You ask Us to enter of the price You have paid, including any delivery charges. and refund or re-credit You for any sum that has been paid by You
private property and the circumstances in which We may refuse or debited from Your credit card for delivery.
to do so. 3.7 In providing any advice to You with regard to the suitability
of any Goods or materials for Your specifications We shall rely upon 6.4 If there is no one at the address You have given who is competent
1.8 Clause 7 - Your Cancellation and Return of the Goods. This the information that You provide to Us. You must ensure the accuracy (over the age of 18 years) to accept delivery of the Goods by signing
clause explains when You may cancel an order which You have of any information You provide to Us including any applicable design, for them, We will seek to agree an alternative delivery date,
placed with Us and when You may return goods which We have drawing or specification and You must give Us any necessary or agree for You to collect the Goods. We reserve the right to make
supplied to You. It also explains Your rights where You have information relating to the Goods within sufficient time to enable an additional charge for re-delivery of the Goods and You will be
purchased goods “at a distance” (by telephone, mail order Us to perform the contract in accordance with these Terms. informed of the amount at the time We arrange an alternative date.
or by the internet).
4 THE DESCRIPTION AND PRICE OF THE GOODS 6.5 If Goods are to be deposited other than on Your private premises
1.9 Clause 8 - Your Acceptance of the Goods. This clause sets We will deliver the Goods as near as possible to the delivery address
out three ways in which You will be deemed to have accepted 4.1 The description and price of the Goods You order will be as as is safe and the public highway permits. You will be responsible for
goods supplied by Us to You. shown, or as described by Us in any Quotation, or, in the absence complying with all regulations, permits and charges and for all steps
of such, as shown in Our, or the manufacturer’s / supplier’s, current which need to be taken for the protection at all times of persons
1.10 Clause 9 - Your Responsibilities on Delivery including catalogue or website at the time You place Your order. We reserve or property. You will reimburse Us in respect of all reasonable losses,
Inspection. This clause sets out what You should do in the event that the right to vary the price of the Goods at any time before the damages, costs and expenses We may incur as a result of such
You are not satisfied with goods which We supply to You or if We Contract is made in accordance with clause 4.6. Whilst We try to delivery whether on the public highway or elsewhere. We will remain
deliver a smaller quantity of the goods than was agreed between ensure that all descriptions and prices are accurate and are kept liable for all losses caused by Our own negligence.
You and Us. up to date, errors may occur. If We discover an error in the price or
description of the Goods You have ordered, We will let You know as 6.6 We will only enter private property if We are given specific
1.11 Clause 10 - Defective Goods. This clause sets out Our liability soon as reasonably possible. We will then offer You the option of authority. Once invited onto private property We accept no liability
to You in the event that We supply You with goods which are reconfirming Your order or cancelling it in exchange for a full refund. for damage caused to that property by Our delivery drivers (whether
defective and the circumstances when We will not be liable to You. directly employed by Us or by a third party) unless caused by Our
It also explains whether You will need to prove that the goods were 4.2 Our ability to supply the Goods is subject to Us holding them own fault or negligence. We reserve the right to refuse to deliver
defective or if We will need to show that they satisfactory. in stock or being able to obtain them. If on receipt of Your order, the Goods to premises that are reasonably considered by Our
the Goods You have ordered are not available either in stock delivery drivers to be unsuitable or unsafe. We will notify You
1.12 Clause 11 - Ownership and Responsibility for the Goods. This or by special order We will inform You as soon as reasonably possible as soon as reasonably possible of the reason for non-delivery.
clause explains when You will become responsible for the goods and if We are unable to obtain them in an agreed time We will refund
and when ownership will pass. It explains that ownership will not or credit You in full for any sum that has been paid by You or debited 6.7 You agree to reimburse Us in respect of all losses, damages,
pass until You have paid for the goods and any other sums owing from Your credit card for the Goods, including any delivery charges. costs and expenses that We incur in complying with any specific
to Us in full. delivery instructions which You may give Us and which relate
4.3 In the event that We are unable to supply the Goods to You to clauses 6.5 and 6.6 above. Any amount which You reimburse
1.13 Clause 12 - Your Non-Payment / Insolvency. This clause for a reason beyond Our reasonable control, We will notify You to Us will be reduced in proportion to the extent that such losses,
explains the consequences of You failing to pay Us for goods on time and offer You alternative similar products (if available) which damages, costs and expenses are due to Our fault or negligence.
and the steps We may take if You are declared bankrupt or become are of no less quality. You shall be entitled to accept the alternative
insolvent. goods offered with a refund of any difference in the price 6.8 Unless We state otherwise, all Our Quotations and estimates
if the substitute is cheaper or You shall be entitled to cancel assume delivery of the full contracted amount of Goods. We reserve
1.14 Clause 13 - Data Protection. This clause sets out how We may Your order and obtain a full refund. the right to levy additional charges for deliveries by instalments
make use of Your personal details in order to fulfil Your order. where requested by You.
4.4 Whilst We try to maintain continuity of supply in relation
1.15 Clause 14 - Events Beyond Our Control. This clause explains to Our product lines, We reserve the right to discontinue 6.9 Our delivery price includes the cost of delivery on week
the extent of Our liability in the event that We are unable to complete any product at any time and We shall be under no obligation days during Our normal working hours. An additional charge may
the contract between Us due to circumstances which are beyond to supply You with a discontinued product in the future. If You have be made if We agree to Your request to deliver outside normal
Our reasonable control. already placed Your order, We will notify You as soon as reasonably working hours or on Saturdays, Sundays and/or bank holidays.
possible that the Goods are not available and offer You an alternative
1.16 Clause 15 - General. This clause contains a number of general product if one is available or a full refund. 6.10 If You keep Our delivery vehicle waiting for an unreasonable
provisions in relation to the contract between You and Us including time or the delivery driver is obliged to return without completing
which law will apply, the way in which the contract should be 4.5 In the case of certain products, variations may arise in the finish delivery, or if due to the nature of the Goods We have to provide
interpreted and the rights of third parties in relation to the contract of those products where they originate from different factory additional staff to unload Goods, a reasonable additional charge
between You and Us. batches. We shall not be liable for any loss caused by such variation will be made that reflects the extra services provided the amount
where such variation does not diminish the quality of the Goods of such additional charge will be notified to You.
2 DEFINITIONS and where Goods bought for a specific job or purpose
2.1 In these terms and conditions: are not purchased at the same time. 6.11 We will not be liable for any death, or personal injury to You
or anyone under Your control during unloading that was not caused
2.1.1 ‘We,’ and ‘Our,’ means Grafton Merchanting GB Limited 4.6 We take every precaution in the preparation of Our website, by Our negligence or by a breach of Our statutory duty.
(company no. 4725313), whose registered office is at Ground catalogues, technical circulars, price lists and other literature,
Floor, Boundary House, 2 Wythall Green Way, Wythall, but these documents are for Your general guidance only and do not 7 YOUR CANCELLATION AND RETURN OF THE GOODS
Birmingham, United Kingdom, B47 6LW including its trading form part of the Contract. If You require advice in relation
divisions as well as its employees and agents; to the Goods, a specific request for advice should be made 7.1 Because You are a consumer, We are under a legal duty
to Us using the contact details in clause 17. to supply Goods that are in conformity with this Contract. As a
2.1.2 ‘You’ and ‘Your’ means the person seeking to purchase consumer, You have legal rights in relation to Goods that are faulty
Goods from Us; 2.1.3 ‘the Contract’ means the contract 4.7 We reserve the right to increase the price of the Goods by giving or not as described. These legal rights are not affected by Your right
for the supply of Goods incorporating these Terms; notice to You prior to delivery to cover: of return and refund in this clause 7 or anything else in these Terms.
Advice about Your legal rights is available from Your local Citizens’
2.1.4 ‘Defect’ means the condition and/or attribute of the Goods 4.8 any increase in the cost which is due to any factor beyond Advice Bureau or Trading Standards office.
and/or any damage, fault, condition or other circumstances that Our control including, without limitation, any foreign exchange
may entitle You to either reject the Goods, or seek Remedies; fluctuation, currency regulation, alteration of duties, significant 7.2 You do not have an automatic right to change Your mind
increases in the costs of labour, materials, or other costs and cancel the contract unless it has been made by telephone,
2.1.5 ‘the Goods’ means the Goods to be supplied by Us to You; of manufacture; mail order or by the internet, (at a “Distance”). We may at Our
discretion accept the return of certain Goods not purchased from
2.1.6 ‘Quotation’ means Our written indication of likely cost and 4.9 any change in delivery dates, quantities or specification Us at a Distance (see clause 7.3). This clause does not affect Your
specification of the Goods if You were to place an order with Us; of the Goods which are requested by You; or right to return any faulty or mis-described Goods.

2.1.7 ‘Remedies’ means compensation, repair, replacement, 4.10 any delay caused by any failure by You to give Us adequate 7.3 For contracts not made at a Distance and where You purchase
a reduction in price of the defective Goods or ending Goods from Us from stock We may at Our discretion accept
the Contract; and the Goods back, in which case We will issue You with a credit

318 | TERMS & CONDITIONS

note for the purchase price less reasonable costs incurred to Your Remedies set out in this Clause 10 and Your statutory and We shall be entitled to do any one or more of the following TERMS & CONDITIONS
up to the point of Your cancellation. Goods to be returned must rights relating to faulty or mis-described Goods. (without prejudice to any other right or remedy We may have):
be delivered back to Us at Your cost with proof of purchase
and be in the same condition that they were in at the time 10.2 If the Goods have a Defect at the time of sale and You have 13.1.1 require payment in cleared funds in advance of any
of purchase. We will be unable to accept back Goods that were not yet accepted the Goods, We will refund You in full. Where You further orders You may make;
not held in stock and were especially ordered on Your behalf. have accepted the Goods, You lose the right to a refund. However
This clause does not affect Your right to return faulty You retain the right to the Remedies. 13.1.2 cancel or suspend any further deliveries to You under this
or mis-described Goods. or any other contract without liability on Our part to the extent
10.3 If the Goods have a defect and You have accepted them, that We have not already received payment in cleared funds;
7.4 If You cancel the Contract when it has not been made You will be entitled to Remedies. We will not pay compensation for
at a Distance and We have not agreed to take back the Goods You any consequential damage or any other indirect or consequential 13.1.3 terminate this Contract with You.
will be liable for the cost of the Goods and for the reasonable costs loss of any kind) resulting from use of the Defective Goods, where
that We have incurred in fulfilling Your order. If We have already such damage was not reasonably foreseeable to Us at the time 13.1.4 You will reimburse Our costs including legal costs, which
accepted a part-payment or deposit, We will consider whether this the Contract was made or where such losses can be reasonably We incur in enforcing a breach of the Contract arising from Your
covers the losses We are entitled to claim and if it does not We may described as arising in the course of Your trade or business. act or omission.
claim extra from You. If the part-payment or deposit is in excess
of Our losses, We will refund the balance. This clause does not affect 10.4 If You do not accept the Goods You may claim a full refund 14 DATA PROTECTION
Your right to return faulty or mis-described Goods or Goods ordered or Remedies only if the Goods are not (a) of a satisfactory quality
at a Distance. or (b) fit for purpose or (c) as described at the time of purchase. 14.1 By placing Your order, You allow Us to use Your personal details
for the purpose of supplying the Goods (including passing Your
7.5 If You have ordered Goods at a Distance You have the right 10.5 You may claim Remedies within the first six months after details on to Our employees/agents/contractors/third parties who
to cancel the Contract at any time up to the end of 14 days purchase unless We prove that the Goods conformed to the Contract have a business need to know). We may share Your information
after You receive the Goods or, if Your Goods were delivered at the time of sale. for purposes connected to or relating to the fulfilment of Your order
in instalments, 14 days after the date on which You receive or for other internal accounting or compliance purposes. We will
the last instalment of the Goods. 10.6 If You claim Remedies more than six months after purchase not use Your details for any other purpose without seeking Your prior
You must prove that the Goods did not conform to the Contract consent. For further information on how We use your personal data,
7.6 To exercise Your right of cancellation, You just need to let at the time of sale. please refer to Our Privacy Policy which is available on our website
Us know You have decided to cancel using Our contact details www.plumbase.co.uk
in Clause 17. 10.7 You cannot make a claim for Remedies in the following cases:
15 EVENTS BEYOND OUR CONTROL
7.7 If You exercise Your right of cancellation: 10.7.1 if the defect or fault was brought to Your attention
on or before the time of sale; 15.1 We reserve the right to defer the date of delivery or to cancel
7.7.1 You will: the Contract or, with Your consent (not to be unreasonably withheld
10.7.2 if You inspected the Goods on or before the time or delayed), reduce the volume of Goods ordered by You (without
a) be responsible for returning the Goods to Us at Your own of sale and the defect or fault was or should have been liability to You) if We are prevented from or delayed in the carrying
cost.The Goods must be returned to Our main trading address readily noticeable; on of Our business due to circumstances beyond Our reasonable
shown at the end of these Terms; and control, provided that, if the event in question continues
10.7.3 if the defect or fault would have become apparent for a continuous period in excess of 30 days, You shall
b) take reasonable care to ensure the Goods are not damaged on inspection within a reasonable time from delivery and notice be entitled to terminate the
in the meantime or in transit. If the Goods are damaged (or of the defect has not been given to Us within a reasonable time
have been modified) by You or are damaged in transit in a way from when the defect became apparent; Contract by giving 14 days prior written notice and You shall be
that You could have foreseen (such as not being sent back in entitled to a refund in respect of any Goods not delivered to You.
the same or similar packaging as sent to You), We will assess 10.7.4 if the defect arises from Your wilful actions, negligence,
what damage has been caused and if some or all of the goods abnormal working conditions, mis-use, alteration or repair 16 GENERAL
are not in saleable condition then those goods will be rejected of the Goods, failure to follow instructions relevant to the Goods
and a proportionate part of the refund withheld; and or storage of the Goods in unsuitable conditions; 16.1 These Terms are governed by English law. This means
a Contract for the purchase of Goods through Our site and any
7.7.2 We will: 10.7.5 if You change Your mind about wanting the Goods dispute or claim arising out of or in connection with it will
or if after purchase You decide that You do not like a cosmetic be governed by English law.
a) refund or credit You any sum that has been paid by You aspect of the Goods such as colour or shape that was clearly
or debited from Your credit card for the Goods as soon intrinsic to the Goods at the time of purchase; 16.2 You and We both agree to that the courts of England and Wales
as possible and in any event within the deadlines will have non-exclusive jurisdiction. However, if You are a resident of
indicated below: 10.7.6 if You chose the Goods Yourself for a purpose which was Northern Ireland You may also bring proceedings in Northern Ireland,
neither obvious nor made known to Us and You find the item and if You are a resident of Scotland You may also bring proceedings
i) if You have received the Goods and We have not offered unsuitable for that purpose; or in Scotland.
to collect it from You: 14 days after the day on which
We receive the Goods back from You or, if earlier, 14 days 10.7.7 if the defect is a result of fair wear and tear. 16.3 Any waiver by Us of any breach or default of these Terms
after the day on which You provide Us with evidence that does not mean that We will continue to waive that or any
You have sent the Goods back to Us; 10.8 Nothing in these Terms will affect the terms of manufacturers’ subsequent breach.
warranties and guarantees or reduce Your statutory rights relating
or to faulty or mis-described Goods. For further information about 16.4 If any clause or sub-clause of these Terms is held to be invalid
Your statutory rights You can contact Your local authority Trading or unenforceable the validity of the other clauses and sub-clauses
ii) if You have not received the Goods or You have received Standards Department or Citizens’ Advice Bureau. of these Terms will not be affected and they will remain in full force
it and We have offered to collect it from You: 14 days after and effect.
You inform Us of Your decision to cancel the Contract; 11 OWNERSHIP AND RESPONSIBILITY FOR THE GOODS
16.5 Any reference in these Terms to any Statute, Statutory Provision
b) refund You using the same payment method You used 11.1 Risk passes to You as soon as We have delivered the Goods or Regulation includes a reference to that Statute, Statutory
to place Your order; and You will then be responsible for them. If You delay a delivery, Provision or Regulation as amended extended or re-enacted
Our responsibility for everything other than damage due to Our at the relevant time.
c) refund any delivery costs You have paid, although, negligence will end on the date that We agreed to deliver them
as permitted by law, the maximum refund will be the costs as set out by the Contract. 16.6 The headings of these Terms are for convenience only
of delivery by the least expensive delivery method and shall not affect their interpretation.
We offer (provided that this is a common and generally 11.2 We will retain title (ownership) to the Goods until You pay
acceptable method). the full price (cash or cleared funds) of the Goods and any other 16.7 Termination of the Contract shall not affect the rights and
sums outstanding between You and Us whether in respect obligations that have already accrued at the time of termination.
7.8 If You do not return the Goods as required under Clause 7.7, of this Contract or otherwise.
We may charge You a sum not exceeding Our direct costs 16.8 Nothing in these Terms or the Contract is intended to or will
of recovering the Goods. 11.3 Until title passes You shall: create any benefit for or right to enforce any of the Terms
of the Contract to any third party.
7.9 You do not have the right to cancel the Contract if Your order 11.3.1 hold the Goods on trust on Our behalf;
is for perishable Goods that have been unsealed by You, or for Goods 17 INFORMATION ABOUT US
that by their nature (such as bespoke goods or items which have 11.3.2 store the Goods separately from all other Goods
been personalised at Your request) cannot be returned or are liable or products in such a way that they remain identifiable 17.1 Grafton Merchanting GB Limited (company no. 4725313),
to deteriorate or expire rapidly. as the Goods; and whose registered office is at Ground Floor, Boundary House,
2 Wythall Green Way, Wythall, Birmingham, United Kingdom,
8 YOUR ACCEPTANCE OF THE GOODS 11.3.3 not affix the Goods to any land or building in such B47 6LW. Our VAT number is GB 128 2526 76.
a way that they become incapable of removal without
8.1 Your acceptance of Goods can take place in three ways: material injury to the land or building. 17.2 To cancel a Contract in accordance with your legal right
to do so as set out in clause 7, You just need to let us know that you
8.1.1 by telling Us that You have accepted the Goods; 12 LIABILITY have decided to cancel. The easiest way to do this is by completing
the cancellation form, a copy of which is available in the Appendix
8.1.2 by altering or customising the Goods in any way; or 12.1 If We fail to comply with these Terms, We are responsible to these Terms. You can also cancel by contacting Us by hand
for loss or damage You suffer that is a foreseeable result of Our or post at Grafton Merchanting GB Limited, Ground Floor, Boundary
8.1.3 by keeping the Goods longer than a reasonable time breach of these Terms or Our negligence, but We are not responsible House, 2 Wythall Green Way, Wythall, Birmingham, United Kingdom,
without telling Us that You have rejected them. for any loss or damage that is not foreseeable. Loss or damage B47 6LW, or by fax at +44 (0)1865 714695, giving details
is foreseeable if it is an obvious consequence of Our breach of the Goods ordered and (where appropriate) their delivery.
9 YOUR RESPONSIBILITIES ON DELIVERY INCLUDING INSPECTION or if it was contemplated by You and Us at the time We entered
into this contract. 17.3 Grafton Merchanting GB Limited (company no. 4725313),
9.1 If You are not satisfied with the Goods, if they do not conform whose registered office is at Ground Floor, Boundary House,
with Your order, if they are damaged or faulty, if they are not of 12.2 We only supply the Goods for domestic and private use. You 2 Wythall Green Way, Wythall, Birmingham, United Kingdom,
satisfactory quality or have any other Defect You should reject them agree not to use the product for any commercial, business or resale B47 6LW. Our main trading address is Ground Floor, Boundary
on delivery, or, if a Defect is found within a reasonable time after purposes, and We have no liability to You for any loss of profit, loss House, 2 Wythall Green Way, Wythall, Birmingham, United Kingdom,
delivery We will (subject to confirmation of the Defect) exchange the of business, business interruption, or loss of business opportunity. B47 6LW. Our VAT number is GB 128 2526 76.
Goods or refund You in full.
12.3 We do not in any way exclude or limit Our liability for: APPENDIX
9.2 Should a short delivery (of less than the full quantity of Goods
ordered) have been made, You must notify Us within a reasonable 12.3.1 death or personal injury caused by Our negligence; MODEL CANCELLATION FORM
time of discovery of the short delivery. Our liability for this short
delivery is limited to making good the shortage and any reasonable 12.3.2 fraud or fraudulent misrepresentation; To Grafton Mechanting GB Limited of Ground Floor, Boundary House,
loss or damages You have suffered due to the short delivery. 2 Wythall Green Way, Wythall, Birmingham, United Kingdom,
12.3.3 any breach of the terms implied by section 12 B47 6LW:
9.3 Where it would have been apparent on a reasonable inspection of the Sale of Goods Act 1979 (title and quiet possession);
that the Goods do not conform to the Contract and You fail to give Us I hereby give notice that I cancel my contract for sale
notice of this within a reasonable time You will be deemed to have 12.3.4 any breach of the terms implied by section 13 to 15 of the following goods,
accepted the Goods and have waived any right to reject the Goods. of the Sale of Goods Act 1979 (description, satisfactory quality,
fitness for purpose and samples); and 12.3.5 defective products Ordered on:
10 DEFECTIVE GOODS under the Consumer Protection Act 1987.
Name of consumer:
10.1 Where indicated in this brochure certain of our Goods are 13 YOUR NON-PAYMENT / INSOLVENCY
supplied with a manufacturer’s guarantee. The terms of the Address of consumer:
manufacturer’s guarantees can be found in the manufacturer’s 13.1 If You are declared bankrupt, enter into an individual voluntary
product information or on their website and these apply in addition arrangement with Your creditors, fail to pay any invoice or any sum Signature of consumer:
due to Us under any contract or You commit a material breach
of the Contract and fail to remedy that breach, all sums outstanding Date:
between You and Us shall become immediately due and payable
TERMS & CONDITIONS | 319

Bathroom Planning Grid Scale 1:20
One square (5mm = 100mm)

320 | TERMS & CONDITIONS

Bathroom Planning Grid Scale 1:20
One square (5mm = 100mm)

TERMS & CONDITIONS | 321

Bathroom Planning Grid Scale 1:20
One square (5mm = 100mm)

322 | TERMS & CONDITIONS

Bathroom Planning Grid Scale 1:20
One square (5mm = 100mm)

TERMS & CONDITIONS | 323

Bathroom Planning Grid Scale 1:20
One square (5mm = 100mm)

324 | TERMS & CONDITIONS



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