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Laguna Bintan Product Knowledge Manual 2023

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Published by my.sagara, 2023-07-14 06:23:38

Product Knowledge Laguna Bintan

Laguna Bintan Product Knowledge Manual 2023

1 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N


2 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N DAFTAR ISI Banyan Tree Bintan.......................................................................................................................................3 F&B Outlets.....................................................................................................................................................5 Dining Destinations ......................................................................................................................................9 Swimming Pool............................................................................................................................................10 Meeting Room.............................................................................................................................................11 Spa & Gallery................................................................................................................................................12 Laundry Services..........................................................................................................................................13 Banyan Tree Bintan Telephone Extension List......................................................................................14 Angsana Bintan ...................................................................................................................................... 15 XANA Beach Club.......................................................................................................................................16 Meeting Room.............................................................................................................................................17 Recreations...................................................................................................................................................18 Rangers’ Club Daily Schedule ..................................................................................................................19 Laguna Bintan Activity................................................................................................................................20 Sustainability.................................................................................................................................................22 Angsana Bintan Telephone Extension List .............................................................................................23 Cassia Bintan ................................................................................................................................................24 F&B Outlets...................................................................................................................................................27 Recreation Facilities....................................................................................................................................28 Cassia Bintan Telephone Extension List .................................................................................................29 Laguna Golf Bintan .....................................................................................................................................30 Laguna Bintan Management Team .........................................................................................................32 Fun Facts........................................................................................................................................................34 Our Mission Statement..............................................................................................................................35 Our Roots......................................................................................................................................................35 Our Core Values..........................................................................................................................................36 Our Cultures.................................................................................................................................................37 Brand Pillar....................................................................................................................................................37 BTMA Development Program..................................................................................................................38 Today’s Guiding Message .........................................................................................................................39


3 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Location: Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi 29155, Kepulauan Riau, Indonesia Tel : 62-770 693100 Website : www.banyantree.com/bintan Located just 55 minutes via a high-speed catamaran ride from Singapore and nestled on the beautiful white sands of Tanjung Said Bay overlooking the South China Sea, discover an unspoiled part of the Riau Archipelago – it’s amazing flora, fauna and bio-diversity and friendliness of the Indonesian people. Accommodation: Total Number of Villas : 70 Villas Opening Year : 1995 Breakdown of Available Villas: Type Villa Code No. Size Rainforest Seaview Villa 1VJKS 29 84 – 116 sqm Rainforest Oceanfront Villa 1VJKF 11 84 sqm Ocean Villa On The Rock 1VJKK 2 116 sqm Wellbeing Ocean Villa On The Rock 1WSKK 10 116 sqm Rainforest Oceanfront Villa – Two Bedrooms 2VJKF 3 151 sqm Total 55 Oceanview Infinity Pool Villa 1VPKS 5 400 sqm Oceanview Infinity Pool Villa – Two Bedrooms 2VPKS 9 400 sqm Sanctuary Spa Pool Villa 1VSKS 1 400 sqm Total 15


4 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Rainforest Seaview Villa Rainforest Oceanfront Villa Rainforest Oceanfront Villa – Two Bedrooms Ocean Villa on the Rock Oceanview Infinity Pool Villa - Twobedroom Oceanview Infinity Pool Villa Sanctuary Spa Pool Villa Wellbeing Ocean Villa on the Rock


5 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Treetops Restaurant is located next to the Gallery and the Banyan Tree Spa Center. The outdoor section of Treetops faces the South China Sea. Treetops offer an extensive array of with mouthwatering Indonesian cuisine fusion favorites for lunch and dinner. Ambience : Casual, cheerful & inviting Menu : Indonesian Cuisine & Set Degustation Menu Drinks : Cocktails, mocktails, wine, champagne and other alcoholic beverages Entertainment : Pipe-in music Stroller Musician from Monday – Saturday (6.30pm – 9.15pm) Events : Archipelago Buffet Dinner (on special night, 6.30pm – 10.00pm) Operating Hours 7 days a week: 06.30am – 11.00pm (last food order at 10.30pm) Breakfast buffet: 06.30am – 10.30am Lunch & dinner: 11.30am – 10.30pm (last food order) Theme: Treetops is the Banyan Tree Bintan’s main restaurant and all-day dining facility. Breakfast buffet, lunch, and dinner are served. Seating Capacity: Inside : 60 Covers Outside : 46 Covers


6 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N The signature restaurant of Banyan Tree Hotels and Resorts, featuring authentic Thai Cuisine presented in a contemporary manner whilst maintaining the distinctive original flavors and ingredients of each. Saffron uses a wide variety of components from around these two regions, ensuring its reputation as a truly diverse Asian restaurant. Ambience : Eclectic (monastic at night and Panoramic during the day) Menu : Thai Cuisine Drinks : Cocktails, mocktails, wine, champagne and other alcoholic beverages Entertainment : Thai pipe-in music Location : Near the beach, facing the South China Sea Operating Hours 7 days a week: 6.00pm – 11.00pm (last food order at 10.30pm) Friday – Saturday (open for lunch) 12.00pm – 5.00pm (last food order at 4.30pm) Meal Concepts : A la Carte & Set Dégustation menu. Dress Code: Smart-Casual (no slippers/ sandals, shorts, sleeveless) Seating Capacity : 49 Covers


7 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Located just above the Beach Pool, this Modern European Restaurant affords a panoramic view of the South China Sea. Menu : Modern European Cuisine Drinks : Cocktails, mocktails, wine, champagne, and other alcoholic beverages Entertainment : Pipe-in music Location : Lower ground floor of Saffron near the beach Operating Hours: 11.30am – 11.00pm (last food order at 10.30pm) Theme: Food concept is Modern European, taking classical dishes from around the continent and serving them with a modern twist. Seating Capacity: Inside : 33 Covers Outside : 31 Covers


8 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N In-Villa Dining In-Villa Dining is one of the F&B Outlets in Banyan Tree which provides and serves food and beverages in guest villas. Location : Adjacent to Treetops Restaurant Daily Business Hours : 24 hours service Menu : An array of all restaurants of Banyan Tree • In-Villa Dining A la Carte Menu • In Villa BBQ • In Villa Blue Moon Dinner • Signature floating feast (breakfast, lunch and dinner) Drinks : Cocktails, mocktails, wine, champagne and other alcoholic beverages. Order System : Received through phone calls or Door Knob Menu for breakfast; Advance special order and In-Villa BBQ, Rijstafel and other packages based on guest entitlement. Order takers are stationed at In-Villa Dining. Service : Food is delivered to the Villa. In-Villa Dining also serves room service for Cassia orders after 11.00pm.


9 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Banyan Tree Bintan invites you to an unforgettable and intimate dining experience accentuating romance, privacy and the distinctive raw beauty of our island, whilst enjoying exquisite cuisine in a choice of unique natural surroundings. DINNER ON THE ROCK Location : Flat rock in front of Saffron and Cove Restaurant Menu : Fusion Cuisine Capacity : 2 persons Price : IDR 2.132.000++/person DINNER ON 17 Location : Signature Tee Box hole number 17 Menu : Western Cuisine Capacity : 2 persons (also available for group) Price : IDR 1.838.000++/person DINNER OF THE LEGEND Location : Angsana Beach Menu : Indonesian Rijstafel Capacity : 2 persons (also available for group) Price : IDR 1.396.000++/person BLUE MOON BBQ DINNER Location : Guest’s Villa Menu : Western Cuisine Capacity : 2 – 4 persons (for Banyan Tree guest only) Price : IDR 1.543.000++/person Destination Dining options are available daily from 6pm onwards, weather permitting. Advance booking is required. Beverages are not included and can be pre-ordered at the time of booking for faster service.


10 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N THE BEACH POOL ROCK EDGE POOL Location : Located adjacent to the beach Depth : 1.4 meter (Kids under 16 years are allowed under supervision of the parents) Menu : Serves an excellent variety of cocktails, light finger food and a selection of Asian and Western favorites, prepared by our culinary team at The Cove Restaurant. Operating Hours : Daily from 08.00am to 06.00pm (serving the beverages starts from 10am and food starts from 11.30am to 5.00pm) Location : Located in front of Treetops Restaurant Depth : 1.4 meter (Kids under 16 years are allowed under supervision of the parents) Menu : Serves an excellent variety of cocktails, light finger food and a selection of Indonesian and sandwiches, prepared by our culinary team at Treetops Restaurant. Operating Hours : Daily from 08.00am to 18.00pm (serving the beverages starts from 9.00am and food starts from 11.30am to 5.00pm)


11 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N BANYAN ROOM Banyan Tree Bintan is the perfect retreat for private management meetings. The resort features a spectacular function room with sweeping sea views. Banyan Room is equipped with complete meeting facilities and sophisticated audio-visual equipment. Meeting Facilities: • Flipchart • Projector • Wi-Fi Internet connection • Speaker & Microphone Size Ceiling Height Set Up Classroom Theatre Round Table U-Shape Board Room 12m x 6 m (72 sqm) 2.7 m 20 Persons 30 Persons 15 Persons 15 Persons 15 Persons


12 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Name : BANYAN TREE SPA BINTAN Concept : Resort Spa Facilities : 5 Hilltop Spa Pavillions 4 Indoor Single Treatment Rooms at Spa Center (convertible to 2 double rooms) 1 Indoor Single Room Spa Treatment: Range from ancient Eastern healing and relaxation techniques to European rejuvenation therapies: Body Massage Body Scrub Body Conditioner Bath Facial Packages Signature Treatment: Royal Banyan Sense of Place Opening Hours Daily 9.00am – 11.00pm


13 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N BANYAN TREE GALLERY & ESSENTIAL The Banyan Tree Gallery hopes to conserve traditional skill and to prevent further decline of cottage industries throughout Asia by serving as a marketing platform for aspiring artisan. Products Sold: Banyan Tree Gallery Polo T-Shirt Handicraft Beachwear Ladies wear Men’s wear Traditional Wear Convenience items Home Furnishing Stationeries Jewelry Banyan Tree Essential Aromatherapy Oil Massage Oil Incense Scented Candles Toiletries Oil Burners Hotel Amenities Ceramic Items Bathrobes Banyan Tree CD Collection Opening Hours: 08.00am – 05.00pm (weekday) 08.00am – 09.00pm (weekend) Banyan Tree Bintan provides in-house Laundry services for guests as in the following details: Same Day Service : All items collected before 11.00am will be returned on the same by 05.00pm Express Service : All items will be returned within 4 hours. 50% Extra charged will be levied (required to be paid). Pressing Service : Pressing only will be delivered not later than 2 hours. On our in-house Laundry, there is NO dry cleaning service. Should the guest would like to have dry cleaning service; we will assist it and have it done by third party. Therefore, we will not be responsibility for inherent weakness or defect in materials which may result in tears or any small hole in fabric that are not readily apparent prior to processing. In dry cleaning and laundering we cannot guarantee against color loss, color bleeding, shrinkage or damage to weak and tender fabrics.


14 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N BANYAN TREE BINTAN TELEPHONE EXTENSION LIST Department Ext. Number Position Food & Beverage 7524 Chef Office TT 7526 TT & Villa Dining 7521 Treetops Kitchen 7540 Saffron Restaurant 7531 Saffron Kitchen 7532 The Cove Restaurant 7550 Beach Pool 7500 The Cove Kitchen Housekeeping 7150 Asst. Executive Housekeeper 7160 Housekeeping Order Taker 7170 Seamstress Learning & Development 7600 Learning Manager 7201 Asst. Learning Manager/ Learning Admin Human Resources 7401 Asst. DOHR 7330 Asst. HRM/Personnel Coordinator 6030 HR Admin/Dorm Attendant Purchasing 7030 Purchasing Manager 7031 Purchasing Supervisor 7032 Purchasing Supervisor 7033 Purchasing Supervisor 7034 Asst. Purchasing Manager Store & Cost Control 7050 Store 7051 Cost Controller 7052 Receiving Laguna Golf Club 7300 Golf Club Manager 7301 Proshop 7302 Accountant 7303 Golf Admin 7304 Dir. Of Finance 7306 Admin Maintenance Department Ext. Number Position Executive Office 7000 Area General Manager 7001 Personal Assistant to AGM 7100 Room Division Manager Engineering 7200 Dir. Of Engineering 7205 Engineering Admin Finance 7010 Financial Controller 7011 Chief Accountant BT 7012 Chief Accountant AN 7013 Payroll Master 7014 Chief Accountant 7015 Credit Manager 7016 Account Receivable CA 7017 Accountant 7018 Jr. Accountant CA & Income Auditor 7019 Account Payable BT 7020 Account Payable AN 7022 General Cashier Front Office 7101 Front Office Manager 7114 Asst. Front Office Manager 7112 Resort Host 7122 FO Cashier Reservations 7131 Reservation Sales Executive BT 7132 Reservation Sales Manager 7133 Revenue Manager 7135 Reservation Sales Executive CA 7134 Digital Marketing Manager Security 7080 Security Office SPA 7400 SPA Reception


15 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Location: Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi 29155, Kepulauan Riau - Indonesia Nestled in a secluded bay in the northwestern tip of Bintan Island, Indonesia, Angsana Bintan offers a relaxing resort lifestyle amidst the mystic charm of its natural surroundings. Only 45 minutes from Singapore by high-speed catamaran and a 10-minute drive to the resort, the tropical scenery of Tanjong Said greets you. Beautiful bays dotted with coconut trees, the open sea and ancient hilly forests make up the poetic setting that’s so close to Singapore and yet a world apart.


16 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Location : Adjacent to the pool along the beach Operating Hours : 2.00pm – 11.00 pm for Beverage (last order at 10.30pm) 3.30pm – 11.00pm for Food (last order at 10.30pm) Theme: XANA is located right in front of the beach in Angsana & Cassia Bintan. Enjoy a wide selection of prime cuts, imported from Australia and the United States, next to a variety of seafood the South China Sea has to offer. All items are grilled to your liking. The outlet operates for lunch and dinner and a splendid BBQ buffet is inviting on Friday and Saturday evenings to complete this relaxed and casual restaurant, located just steps away from one of the most beautiful beaches in the South China Sea. Event : International BBQ Buffet Dinner on Saturday Night (depend on the occupancy) IDR 455.000++/person Entertainment: Resident DJ Friday : 4.00pm – 11.00pm Saturday : 3.00pm – 11.00pm Sunday : 4.00pm – 9.00pm Seating Capacity: Dining Table : 100 covers Xana Bar Sofa : 25 covers Day Bed : 12 covers


17 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Set overlooking the South China Sea, the function rooms at Angsana Bintan are the perfect place for private management meetings and seminars. Meeting Facilities: - Whiteboard/Flip chart - LCD Projector - Internet connection (Wi-Fi) - Conference call facility - Standard Meeting Stationaries - Theme Coffee Break Function Room Size Ceiling Heights Set Up Classroom Theater Round Table U - Shape Board Room Angsana 1 15m x 9m 3.4m 72 132 64 39 39 Angsana 2 8m x 5m 2.5m 24 40 16 15 15


18 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N ANGSANA POOL Depth : 1.3 m (0.6m for kids pool) GYM ROOM ANGSANA Facilities: - Barbell Set - Double Barbell - Leg Extension - Chest Press - Syncro - Thread Mills Operating Hours: 6.00am – 10.00pm RANGERS’ CLUB Offers a supervised facility for younger guest (Kids 3 - 10 years old) to play around with variety of games, toys and exciting activities. Opening hour: 08.30am – 12.00pm & 01.00pm – 05.00pm Extension Number : 5123


19 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N MARINE CENTRE (Operational Hours 08.00am – 05.00pm)


20 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N


21 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Please take note of our colored Water Safety Codes; conditions are located at the entry of the beachfront. SANDFLY WARNING Please be advised that you may encounter sand-flies on the beach. A Sand-fly bite can be just as irritating as a mosquito bite. We would strongly recommend that as a precaution you apply insect repellent before going to the beach. Beach Not Patrolled, Swimming Permitted at Own Risk Color: Yellow Designated bathing area (between the flags) is not patrolled, swimming at own risk Beach Not Patrolled, Dangerous Sea Conditions Color: Red Designated bathing area (between the flags) is not patrolled, unsafe for swimming Beach Not Patrolled, Jellyfish Alert – Swim At Own Risk Color: Blue Designated bathing area (between the flags) is not patrolled; warning of jellyfish in the sea, swimming is permitted at your own risk.


22 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N As part of its Corporate Social Responsibility commitment, Laguna Bintan endeavor to preserve the ecosystem in the resort and its surrounding area. The establishment of Laguna Bintan Conservation Lab was aimed to increase level of awareness and support for the protection of the surrounding ecosystem among the resorts guests, associates, and local community. To support this awareness program, the Lab is also collaborating with scientists and other parties to conduct surveys on biodiversity and endangered species, and carry out habitat conservation and enhancement projects in the resort and surrounding area. Guest can participate in the conservation effort by donating the fund through GIF (Green Imperative Fund) matching fund mechanism. Angsana and Cassia Guest may donate minimum IDR 14,000 per one night stay per room and Banyan Tree guest IDR 28,000 per one night stay per villa. The funds collected will be matched with the hotel donations. Opening Hours : 9.00am – 5.00pm Location : Next to Marine Centre


23 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N ANGSANA BINTAN TELEPHONE EXTENSION LIST Department Ext. Number Position Food & Beverage 6019 Asst. F&B Manager 6500 FB Admin 6501 Chef Office 6502 Pastry 6551 XANA Kitchen 6002 Asst. Hygiene Manager Sales & Marketing 6505 Events Team 6114 Property Sales Executive 6111 Revenue Manager 6300 e-Commerce Manager Information & Technology 6070 IT Office Laundry 6161 Laundry Manager 6160 Laundry Team Recreation 6550 Marine Center 5123 Rangers’ Club Sustainability 6541 Conservation Lab Engineering 6200 Asst. Chief Engineering


24 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Location: Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi 29155, Kepulauan Riau - Indonesia Tel : 62-770 692 959 Fax : 62-770 692 958 Website: www.cassia.com Located just 55 minutes via a high-speed catamaran ride from Singapore and nestled on the beautiful white sands of Tanjung Said Bay overlooking the South China Sea, discover an unspoiled part of the Riau Archipelago – it’s amazing flora, fauna and bio-diversity and friendliness of the Indonesian people. Accommodation: Opening Year : 2017 Total Room : 180 Rooms Total Saleable Room : 176 Rooms


25 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Room Type Code No One Bedroom Apartment 1SUQN 30 One Bedroom Apartment Twin 1SUTN 15 One Bedroom Apartment Garden View 1SUQG 30 One Bedroom Apartment Twin Garden View 1SUTG 15 One Bedroom Apartment Loft 1LOQN 10 One Bedroom Apartment Loft Twin 1LOTN 2 One Bedroom Apartment Loft Garden 1LOQG 11 One Bedroom Apartment Loft Twin Garden View 1LOTG 2 Two Bedroom Apartment Garden View 2SUQG 21 Two Bedroom Apartment Loft Garden 2LOQG 8 One Bedroom Apartment Ocean View 1SUQO 6 One Bedroom Apartment Loft Ocean View 1LOQO 2 Two Bedroom Apartment Ocean View 2SUQO 18 Two Bedroom Apartment Loft Ocean View 2LOQO 6 TOTAL 176


26 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N One Bedroom Apartment & One Bedroom Apartment Garden View One Bedroom Apartment Loft & One Bedroom Apartment Loft Garden View Two Bedroom Apartment Garden View Two Bedroom Apartment Loft Garden View


27 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Market 23 is located near meeting point, from the entrance and passing Meeting point; next to the iconic wall of Cassia Bintan. Market 23 offers Assortment of Indonesian Fruit, Snacks and Grocery items including ready to eat and Frozen meals. Concept: Grab and Go Items Offered Fridges : Fruits in packages or sliced, bottled juices, waters, wine, beers and & Indonesian Beers, alcohol, mixers, etc. Items Offered Counter : Fresh variety of salads, vegetables, variety of packed sandwiches, ready to cook meals, biscuits, jellies, sweets, chips and variety, noodle packages, sauces in small sizes, selection of craft. Operating Hours : 24 hours Operating Hours : 06.30am – 10.30pm (last food order) Menu : Local, international cuisine, and selection beverages Seating Capacity : 132 covers


28 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N CASSIA POOL Depth : 1.3 meter (Kids under 16 years are allowed under supervision of the parents) 0.6 meter (kids pool) Opening Hours : 8.00am – 6.00pm OUTDOOR GYM


29 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N MULTI FUNCTION ROOM CASSIA BINTAN TELEPHONE EXTENSION LIST Department Ext. Number Position A&G 4410 Hotel Manager 4411 PA to HM Housekeeping 4006 Housekeeping Office Front Office 4000 Asst. FO Manager 4007 FO Friends - Reception 4008 Engineering 4009 Asst. Chief Engineering Food & Beverages 4020 Vista Restaurant 4022 Vista Kitchen 4015 Cassia Canteen


30 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Location: Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi 29155, Kepulauan Riau - Indonesia Tel : 62-770 693 188 Fax : 62-770 693 288 Website: www.lagunagolf.com/bintan Laguna Golf Bintan is an 18-hole, par 72 golf course, set within 60 hectares of a tropical paradise. Nature truly defines the golf course with the winding diverse terrains of forestlands, natural wetlands, and beachfront coconut groves. Strategically designed holes incorporating stunning rock formations, provide pure inspiration for aspiring and seasoned golfers alike. Designed by Greg Norman (original design), enhanced by Laguna Golf in 2015/2016. The traditional Indonesian-style clubhouse sits at the highest point of the property, featuring stunning views across the golf course. The golf clubhouse is the perfect setting to unwind after a round over lunch and drinks. The delightful terrace café offers a selection of local and international catered by the Angsana Bintan, part of the world renowned Banyan Tree Group.


31 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N Golf Rates Rate Per Person (Green Fees) Weekdays Weekends/Public Holiday 18 holes 9 holes 18 holes 9 holes Visitor Rate 1.280.000 780.000 1.810.000 1.090.000 Laguna Bintan Hotel Guest 960.000 590.000 1.360.000 820.000 The Green fees included: • Twin-shared caddie fee • Twin-shared golf cart • Golfer’s insurance • Complimentary bottle of water • Driving range usage 18 Holes 9 Holes Additional Caddie 260.000 160.000 Additional Golf Cart 400.000 240.000 Premium Rental Clubs 530.000 270.000 Standard Rental Clubs 320.000 170.000 Rental Shoes 210.000 160.000 Driving Range only 150.000 Opening Hours The Clubhouse is open between 6am – 7pm daily Tee Times First Tee Off at 6.40am Last Tee Off: 1.30pm (18 holes) and 3.30pm (9holes) Dress Regulations Collarless T-Shirts, Sleeveless Shirt (Male only), Denim Clothing, vest & football or rugby jerseys and golf shoes with metal spikes are not permitted whilst playing on the golf courses


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34 | P r o d u c t K n o w l e d g e M a n u a l L A G U N A B I N T A N FUN FACTS Welcome drink in Banyan Tree Bintan: Ginger and Lime Tea, Lapis Legit and served together with lemongrass scented cold face towel. Rice Master is available in Saffron Restaurant. This is consisting of yellow rice, red rice, brown rice, and pandan rice. Batik Kawung is the batik pattern used for furnishing and fittings in Banyan Tree Bintan, such as carpet, pillow case, etc.


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