Operator Guide
DM300c / DM400c / DM475
Digital Mailing Systems
SV62261 Rev. C ©2009 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in
any fashion or stored in a retrieval system of any type or transmitted by any
means, electronically or mechanically, without the express, written permission
of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and
usefulness of this manual; however, we cannot assume responsibility
for errors or omissions or liability for the misuse or misapplication of our
products.
Due to our continuing program of product improvement, equipment and
material specifications as well as performance features are subject to
change without notice. Your digital mailing system may not have some of the
features described in this book. Available features vary, depending on the
model of your mailing system, installed options, system software level, how
your system is set up and the country it is designed to operate in.
E-Z Seal, Postage By Phone, Purchase Power, PC Meter Connect, DM Series,
and INVIEW Accounting are trademarks or registered trademarks of Pitney
Bowes Inc. ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency. USPS is a registered trademark of the
United States Postal Service. Windows is a trademark of Microsoft Corporation.
Declaration of Conformity According to FCC Rules Part 2 ,
Paragraph 2.1077
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft
Rd., Stamford, CT 06926-0700.
Note for all models (except DM475): This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection
against interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause interference to radio
communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note for DM475: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against interfer-
ence when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference in which case the user will be
required to correct the interference at his own expense.
CAUTION: Changes or modifications to this equipment
not expressly approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
Shielded I/O and USB cables must be used with this equipment to ensure
compliance with the limits. Use of unshielded cables is prohibited.
Servicing
This equipment is not intended to be serviced by the user. Please refer to the
warranty information if problems occur. Failed units will be returned to the
Pitney Bowes U.S. Service Center. For reference purposes, the Pitney Bowes
U.S. Service Center contact address is: Pitney Bowes Inc., 1 Elmcroft Road,
Stamford, CT, 06926-0700. All inquiries can be done by calling 1-800 522-
0020 and following the telephone prompts. Customer Service Representatives
are available Monday through Friday, 8:00 AM - 8:00 PM ET.
FCC Part 68 Compliance of the Modem
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that
contains, among other information, a product identifier in the format US:
AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
This equipment is designed to be connected to a Facility Interface Code
02LS2 network with RJ11C network interface.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is used to determine the number of
devices that may be connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company. The
REN for this product is part of the product identifier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (for example, these models are 10 which is a REN of 1.0).
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will
notify you as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact Pitney Bowes,
1 Elmcroft Rd., Stamford, CT 06926-0700, for repair or warranty information
(also see Servicing section on previous page). If the equipment is causing
harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved. This equipment
is not intended to be repaired by the customer (user).
Connection to party-line service is subject to state tariffs. Contact the
state public utility commission, public service commission, or corporation
commission for information.
If the installation site has specially wired alarm equipment connected to
the telephone line, ensure the installation of this mailing machine does not
disable the alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.