Letting With Charles Louis

CHARLES LOUIS

LETTINGS & PROPERTY MANAGEMENT

FOR COMPLETE PIECE OF MIND

OUR SERVICES CHARLES LOUIS

LETTINGS & PROPERTY MANAGEMENT

Fully Managed Service Rent Collection Service Tenant Find Only

From marketing to move-in, and throughout the Once we’ve moved your tenant in, we’ll manage Our most basic service. We’ll find you a suitable
tenancy we’ll take care of your property to give you your incoming rent and provide you with monthly tenant, complete their move-in then hand over
statements so you’ll always know where you stand.
complete peace of mind. to you to manage the tenancy from there.

LEILA TRIFFITT

Lettings Director MARLA

The Lettings market is fast paced, and with our professional photos,
virtual tour and extensive online marketing, you’re likely to have interest
from prospective tenants from all walks of life. Charles Louis have
developed sophisticated software which allows us to comprehensively
screen all interest at the outset, presenting you with a shortlist of the
best possible applicants. When a let is agreed, we’ll collect a holding
deposit and proceed to a full application, obtaining detailed references
and using automated alerts to prompt the applicant to move swiftly and
efficiently through the application process, keeping you up to date every
step of the way.

We provide a meticulous inventory prior to occupation, and for our
Fully Managed Landlords, we’ll inspect the property at regular interval
thereafter to ensure it’s being well maintained, reporting to you after
every visit. Your rent will be collected and issued to you promptly, with
monthly statements as standard. Our team of contractors are on hand to
attend to any maintenance issues and you’ll always know where you
stand.

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

LANDLORD & CHARLES LOUIS
TENANT PORTAL
LETTINGS & PROPERTY MANAGEMENT

MAKING YOUR LET SIMPLE

Our tenancy portal is designed to make the process of renting as smooth and simple as possible for both tenants and landlords.

When you instruct Charles Louis, you’ll be sent an email that will contain a link to start the tenancy process on our portal.

Our portal will allow you to register, upload required documents, confirm your fees, view the draft tenancy agreement and sign the
tenancy agreement if that’s your preference - all before the date the tenant is due to move-in. This means on the move-in day you/we
can simply hand your keys to the tenants.

Our portal has been designed to keep track of the tenancy showing you exactly what’s happening at every stage of the process -
giving you full transparency. The tracker below, will show you what is complete, what’s outstanding - and if you click an icon, you can
access additional information.

Your prospective tenant will be given a specific number of hours to complete their actions, which we’ve put in place to ensure there
are no delays to the proposed move-in day.

The portal is available 24/7 to fit in
with your busy schedule.

To see what you need to do next,
click on your ’To Do List’

In today’s economy, rent arrears are a continual concern. Problem tenants, continuing non-payment of rent and the potential legal and
eviction costs can lead to significant income losses for you, in addition to unnecessary stress. We offer a rent guarantee that can help
safeguard you against these situations. Ask us for more information or simply add to your basket in the portal when you confirm your fees
and services.

AFTER THE TENANT HAS MOVED IN

ONCE YOUR TENANT HAS MOVED INTO YOUR
PROPERTY, YOU CAN USE OUR PORTAL TO:

• View all your tenancy documents 24/7
• Be alerted when Safety documents are due to expire
• Purchase additional products such as Building Cover,

EPCs, Safety Certificates and more

• Check the key dates for your tenancy, including when

your property visits are due and when the tenancy is
up for renewal

You can access technical help with the platform by clicking on the online chat function within the portal

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

INFORMATION CHARLES LOUIS
FOR LANDLORDS
LETTINGS & PROPERTY MANAGEMENT

LANDLORDS RESPONSIBILITIES & LEGISLATION

GAS SAFETY CERTIFICATES

Under the Gas Safety (Installation and Use) Regulations 1998, it is the Landlords responsibility to get a Gas Safety Certificate every
twelve months. This must be obtained from a Gas Safe Registered engineer for all pipe work, gas appliances and flues installed at your
property.

ELECTRICAL SAFETY STANDARDS

Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 state that private landlords
must ensure:

• Electrical safety standards are met when the property is occupied during a tenancy.
• Every fixed electrical installation at the property is inspected and tested at least every five years by a qualified person.
• The first inspection and testing is carried out before new tenancies commencing on or after 1 July 2020 and by 1 April 2021

for existing tenancies.

LEGIONELLA RISK ASSESSMENT

Landlords of residential accommodation have responsibilities for combating Legionnaires' Disease. Health and safety legislation
requires that landlords carry out risk assessments for the Legionella bacteria which cause Legionnaires' Disease and thereafter
maintain control measures to minimise the risk. Most rented premises will be low risk but it is important that risk assessments are
carried out and control measures introduced.

ENERGY PERFORMANCE CERTIFICATE (EPC) & MINIMUM ENERGY EFFICIENCY STANDARD (MEES)

Energy Performance Certificates (EPCs) are a legal requirement whenever a property is built, sold or rented. This must therefore be
provided when marketing a property to sell or rent. An EPC contains information about a property’s energy use and typical energy
costs and recommendations about how to reduce energy use and save money. An EPC gives a property an energy efficiency rating
from A (being most efficient) to G (being least efficient) and is valid for 10 years as a rental property. Please be aware that The Energy
Act 2011 commits the Secretary of State for Energy and Climate Change to bring into force on 1st April 2018 regulations making it
unlawful to market and let properties in England and Wales which do not meet a prescribed minimum energy performance standard
(no lower than an E). From 1st April 2020 every property must be an E or better even if your tenant has been living in the property
before 1st April 2018.

FURNITURE & FURNISHINGS REGULATIONS

Furniture and Furnishings supplied by the landlord or a managing agent must comply with the Fire Safety Regulations for furnishings
and furniture. The furniture and furnishings fire safety regulations must be maintained so as to meet the relevant requirements
regarding ignition and fire safety. This is intended to ensure proper fire resistance. Landlord fire safety is enforced is by local training
standards. These are also requirements imposed in relation to furniture in houses in multiple occupation (HMOs). Furnishings and
upholstered furniture supplied by landlords must meet fire resistance requirements. These set levels of fire resistance to domestic
upholstered furniture, furnishings and other products which contain upholstery. The relevant regulations are contained in the Furniture
and Furnishings (Fire) (Safety) Regulations 1988 as amended by Regulations made in 1989 and 1993. These Regulations are made
under consumer protection legislation under the Consumer Protection Act (CPA 87)

SMOKE ALARMS AND CO2 DETECTORS

Following the introduction of The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 it is now compulsory for all
landlords to fit smoke alarms in rented homes, as well as offering protection against carbon monoxide poisoning. There must be at
least one smoke alarm fitted on each floor of the property and a carbon monoxide alarm must be fitted in any rooms containing a solid
fuel appliance (such as a wood burning stove). It is also the Landlord’s responsibility to check that the smoke alarms are in working
order when the tenancy starts with a potential penalty of up to £5,000 should they fail to comply.

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

INFORMATION CHARLES LOUIS
FOR LANDLORDS
LETTINGS & PROPERTY MANAGEMENT

INSURANCE

Landlords must ensure that any building and contents insurance cover is adequate for Renting the Property and that the policy covers
furnished lettings. Please note: standard household policies usually do not cover lettings. The Agent cannot be held liable for any
repercussions arising as a result of failure to observe the above.

MORTGAGED PROPERTIES

Where a property is owned with a residential mortgage, the landlord must ensure that Consent is obtained from the lender to let the
property, and provide evidence to that effect to the Agent.

LEASEHOLD PROPERTIES

Where applicable, the Landlord should provide a copy of the head lease agreement to the tenant or to the Agent if managed, so that a
copy can be provided to the tenant at the start of the tenancy so that they can comply fully with any requirements that are applicable.
Failure to provide the Agent with a copy of this document may result in the Landlord being unable to make a claim for any breach of
the head lease agreement.

TAXATION

The Landlord may be liable for tax on rental income and the Landlord should inform HMRC that the Property is let.

NON-RESIDENT LANDLORD (NRL)

HMRC has rules regarding the collection of tax on rental income if the Landlord is resident overseas for a period of more than 6
months in any tax year. If the Landlord falls into this category, it is the responsibility of the Landlord to obtain a tax approval number
and provide it to the Agent. Where the property is jointly owned, each owner of the property must provide their own unique approval
number. Where an Agent is employed to manage the property, the Agent is legally obliged to deduct tax from the Landlord rental
income at the prevailing rate in the absence of a tax approval number. Where a tenant pays rent directly to an NRL, the tenant is
legally obliged to deduct tax from the Landlord rental income at the prevailing rate in the absence of a tax approval number. For more
information, please contact www.hmrc.gov.uk

RIGHT TO RENT

From February 1st 2016 landlords and agents across England have been required to establish the right to rent of all the occupiers
over 18 in their properties when they start a new tenancy agreement. The occupier needs to bring original versions of the necessary
documents to prove their right to rent. This is usually a passport and VISA (if applicable). It is also a legal requirement for landlords to
carry out a follow up check to confirm that VISAs have been renewed, should the tenant no longer have the right to rent in the UK
the landlord is under legal obligation to inform the Home Office. Charles Louis will carry out this check at the commencement of the
tenancy but please be aware that if you manage the property you will need to confirm validation of the VISA throughout the tenancy

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

LANDLORD FEES CHARLES LOUIS

LETTINGS & PROPERTY MANAGEMENT

FULLY MANAGED SERVICE

Set Up Fee £395
10%
Fully Managed Monthly Fee Included
£60
Comprehensive Inventory
£395
Tenancy Renewal Fee Including Rent Review 6%
Included
RENT COLLECTION SERVICE £60

Set Up Fee £495
As detailed Below
Monthly Fee £60

Comprehensive Inventory £75
£75
Tenancy Renewal Fee Including Rent Review £110
£135
TENANT FIND ONLY £175
£210
One Off Fee £245
Inventory (Optional)
Check In Free (Optional)

GENERAL
EPC

Gas Safety Check

Gas Safety Check With Boiler Service
Electrical Installation Condition Report (EICR) - typical 1 - 2 bed with 3
circuits
Electrical Safety Report – typical 2 - 3 bed with up to 6 circuits

Electrical Safety Report – typical 3 - 4 bed with up to 10 circuits

Eectrical Safety Report – Larger property with more than 10 circuits

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

LANDLORD FEES CHARLES LOUIS

LETTINGS & PROPERTY MANAGEMENT

GENERAL £25.00
Service of Section 13 Notice (Rent Increase) £25.00
Service of Section 21 Notice or Notice to Quit 10% of cost of work over £250
Obtaining estimates and supervision of major works £25 plus cost of keys
Duplication & Testing of extra keys £50.00
Additional/Empty Property Visits: £75.00
Mid-Term Amendment Fee £90.00 per hour (minimum one hour)
Attending Court with or on behalf of a Landlord

Administration of tax returns for Overseas Landlords 1) Where no Exemption Certificate is received
£30 per quarter
Plus £60 for an Annual Return.

2) Where an Exemption Certificate is received
£60 for an Annual Return.

GENERAL

Unfurnished Inventory
Studio/ 1 Bed £85
2 Bed £95
3 Bed £110
4 Bed £119
5 Bed £125
6+ Bed POA
Furnished Inventory
1 Bed £95
2 Bed £110
3 Bed £135
4 Bed £150
5 Bed £160
6+ Bed POA

Open 7 days a week charleslouishomes.co.uk Find us on
[email protected]
0161 959 0166

CHARLES LOUIS

LETTINGS & PROPERTY MANAGEMENT

Maximum online marketing exposure
Professional photos & virtual tour as standard
Open 7 days a week early till late
Extensive tenant screening and referencing
Detailed property inventory, deposit lodged
Quarterly inspections conducted & reports issued
Rent Collected & monthly statements provided
All Safety certificates & maintenance issues managed