Luxury Edition April 2018

HHHHH
april 2018


luxury...
“...a state of great comfort or elegance...”
(oxford english dictionary)


Luxury is in the detaiL...
Welcome to our luxury edition of travel matters!
Who doesn’t love luxury, of any kind? Whether it’s luxurious surroundings, exceptional service or sumptuous amenities... we all love to treat ourselves. yet, luxury can mean so many different things... from simple comfort through to full blown opulence.
inside this issue, you will find a selection of fabulous luxury travel products, all perfect for discerning clients who are looking for the ultimate holiday, along with a few personal thoughts on what luxury actually means.
We hope this inspires you - enjoy the journey!
Luxury; when the world is in a rush but you are able to enjoy a state of restfulness. achieve this in beautiful surroundings whilst being made to feel special, then that is luxury for me.
hiLary dougLas, traveL Matters
Comfort, exclusivity, style with incredible attention to detail, to ensure an experience of a lifetime - everytime.’
gary reaveLy, traveL Matters
 [email protected]
Travel MattersTM is published by GAH Publishing Ltd, 96 Craigleith Hill Crescent, Edinburgh, EH4 2JP. Printed by Claro Print.
All rights reserved. No part of this publication may be reproduced in whole or part without the prior permission of the copyright holder. All prices and data are correct at time of publication. Opinions expressed in Travel Matters are not necessarily those of the publisher and GAH Publishing does not accept responsibility for any mistakes that may occur.
elegant surroundings, personal service, the perfect cocktail and feeling like you never want it to end - sheer decadence!.
andrea PeLLiCCi, traveL Matters
For me, luxury is having more than just the ‘bear’ necessities!
gregorz
www.travelmatters.biz


Save 20 % at
Abu Dhabi’s Finest Urban Resort
The St. Regis Abu Dhabi soars to new heights of splendour and service beyond expectation. Located at the vibrant heart of Abu Dhabi with a 200 metre stretch of pristine beach, overlooking the turquoise waters of the Arabian Gulf which is home to the Nation Riviera Beach Club at the finest address in the city.
You are invited to experience refined luxury & relaxation. Book your 2018 holiday and save 20% on room rates plus a free upgrade to half board for travel in Summer 2018.
Book this exclusive offer through your preferred travel partner. Terms and conditions apply.
The St. Regis Abu Dhabi
Abu Dhabi, United Arab Emirates
t. +971 2 694 4444 stregisabudhabi.com
Stay exquisite at more than 40 St. Regis hotels and resorts worldwide. @stregishotels


©2018 Marriott International, Inc. All Rights Reserved. Preferred Guest, SPG, St. Regis and their logos are the trademarks of Marriott International, Inc., or its affiliates.


Cunard Grills.
The most accomplished expression of luxury ocean travel.
With an unsurpassed level of style, sophistication
and exemplary White Star Service, our Grill suites are
the epitome of the Cunard experience where your customers can enjoy benefits including:
Dining when they choose in the exclusive Princess Grill and Queens Grill restaurants.
Access to the Grills Lounge and outdoor terrace.
Pillow concierge menu, offering a choice of nine different styles. Expansive balcony*, perfect for relaxing and hosting impromptu soirées. In Queens Grill Suites, a butler will take care of their every need. *Queen Anne Suite and Queen Victoria Suite on Queen Mary 2 do not have balconies.
Visit completecruisesolution.com Cunard Travel Agent Sales @CUN_AgencySales




noT For everyone
(phew)


Lose yourseLf on the Cook IsLands...
in the heart of Polynesia, where 15 breathtaking islands await Retreat to a luxurious lagoon-side resort
View the islands from the air onboard a private plane
Or rent a private boat on one of the most beautiful lagoons in the Pacific Golf on a course adjacent to the sea
Or take a yoga class on the sand at sunrise
More reasons to Love a LIttLe paradIse....


ICELANDAIR SAGA PREMIUM
ENJOY A REFRESHING,
LUXURIOUS ICELANDIC TRIP
Located at the front of the cabin in our exclusive Business Class seats, you’ll have dedicated cabin crew – we’ll offer you a pre-flight drink, hot towels, gourmet meals and fine wines.
In Saga Premium, the journey becomes a part of the holiday.
+ icelandair.com/en-gb/


Why not add an Icelandic touch to your trip by stopping over
for up to 7 nights. Home to the world’s most northern capital, Reykjavik. You can enjoy it’s geological contrasts, from some of the largest volcanoes on earth, to even larger glaciers.
It’s not called the Land of Fire & Ice for nothing!
Our Saga Lounge staff will welcome you with their famous Icelandic hospitality, before you board your onward flight to any of our North American destinations.


THE ONE
for
families
Family holiday planning requires a pinch of inspiration, a sprinkling of knowledge and a good dash of expertise, the essential recipe for the ultimate getaway. At Carrier, we have these qualities in spades and understand what it takes to create a holiday that strikes the right balance of grown up style and relaxation with exciting kid- approved experiences, whether it be
a get-away–from-it-all beach retreat, the adrenaline-fuelled excitement of a theme park or the perfect alpine adventure in the fresh mountain air.
Carrier holidays don’t exist until we create them, from the ground up; they are not made at the click of a button,
but conceived by our award-winning specialists who are passionate about the world and travel frequently so that we are trusted to inspire and advise, refine the options and make it happen.
These are the reasons why Carrier is the go-to travel specialist for your client’s family getaway...
Creating stories
We can arrange one-on-one bonding time, whether that be a mother-daughter swim with turtles, siblings foraging for their own fruit and vegetables with the chef, or choosing the perfect spot for a sandbank picnic and stargazing with dad.
For those big get-togethers
Whether it’s a special occasion or just
some precious downtime, we can create the right balance of relaxation, adventure and play time so that every generation is catered for. Think large residences with butler service and personal chefs at their own private pool party – while the kids make a movie of the holiday for everyone to remember.
Finding the right room
If your clients’ need guaranteed interconnecting rooms, villas or larger suites with enough space for the whole tribe, we know where to find them.
What’s more, we can often secure rooms and availability for families that others can’t, especially during peak school holidays.
Before they go
The Carrier Concierge is an exceptional resource at your disposal, to ensure your clients’ make the most of what their destination has to offer and book services in advance of their travels. We can look after everything from arranging beach picnics to babysitting and car rental to entry passes for key attractions.


Our ‘who’s who’
of family favourites
The ONE for Thrill Seekers
ATLANTIS THE PALM, DUBAI
This ultimate aquatic playground is home to the underwater world of
The Lost Chambers Aquarium and Aquaventure waterpark – complete with record breaking slides, rides and zip line.
For ONE for All-Inclusive
GRAND VELAS RIVIERA MAYA
Miles of sandy beach, mangroves and the Mayan jungle await at this award- winning resort offering scuba diving, a teens’ centre, kids’ club with movies, storytelling and Mayan arts.
Visit Carrier’s curated family collection online for all the inspiration and knowledge you’ll need.
carrier.co.uk/family
The ONE for Island Playgrounds
NIYAMA PRIVATE ISLANDS MALDIVES
Made up of aptly-named twin islands – ‘Play’ boasts a superb kids’ club (the only one in the Maldives to accept children less than three years of age), with jungle safaris, splash park and dolphin scouting to keep little ones entertained.
The ONE for Kids Club
THE RITZ-CARLTON, ABAMA, TENERIFE
With one of the most expansive kids’ clubs in Europe, children can challenge their minds in eight distinct zones including a science lab and planetarium.


We at icelandair think that true luxury can be found in time well-travelled: more rest, more comfort, and being well looked after. if we can give our passengers this sort of luxury high above the clouds, then we’re happy.
iCeLandair
Being able to do whatever you want, whenever you want.
Jon sChoFieLd, CrystaL Cruises
the L word means so many different things to so many people - it will always be an ongoing topic of discussion - but for me, the ability to travel will always be my Luxury.”
neiL BarCLay, viking Cruises
What is bad about luxury as long as you can afford it.
diana dors


For me, Luxury is to have the ability and the freedom to be able to explore new surroundings, meet new people, learn about new cultures and to experience all of this with the people in my life i am closest too.
nikki singLeton, azaMara CLuB Cruises
Modern luxury has moved beyond material riches and our voyages offer a unique, enriching and memorable experience. Luxury is a state of mind, it’s a feeling of being special, inspired and free.
gary ansLoW,
saLes direCtor, Cunard
Luxury to me is feeling
chilled and relaxed, forgetting everything else and enjoying the lush surroundings, over indulging in good food and endless cocktails.
aMy druMMond, aM resorts


Enjoy a personalised
service with Air Mauritius
Mauritius will fascinate you.
The contrast of colours, cultures and tastes together with clear warm water and endless white beaches makes this tropical island the perfect holiday destination.
voted Best airline in the indian ocean at the World travel awards 10 years running, air Mauritius takes care over every detail to make your flight as comfortable and relaxing as possible.
air Mauritius not only welcomes you to Mauritius, but also opens up the world beyond. Flying to over 20 destinations, across four continents, plus many others
via our code share partners, twinning an indian ocean stay with other destinations in the air Mauritius network, south africa, australia and asia, creates the perfect holiday or stop-over.
economy class is reputed to be one of the best in the world and our attentive crew will do its best to ensure that you experience this.
» 79 cm (31 inches) seat pitch
» gourmet menu designed by our chefs, featuring a selection of main courses with fine French wines and soft drinks
» Personal in-seat back tv and stereo headset
» Fresh pillows and soft blankets
» Personal amenity kits and children’s packs
» Baggage allowance of 23kg plus one piece of hand luggage 7kgs
» Complimentary seat selection
(except emergency exit rows which carry a nominal charge)
enjoy personalised cabin service, with a dedicated cabin crew in our Business class :
» 34 lie flat cocoon seats 2-2-2 configuration with a 60 “seat pitch
» seats offer a 25” width in bed position with reclaimable backrest, massage option, cradle position footrest, adjustable leg-rest extension and inflatable lumbar pouches
» individual tv screens
» Choice of canapés, hors d’oeuvres, choice
of 3 pre-plated gourmet hot meals, dessert followed by cheese selection
» Brut Champagne, selected vintage French wines, spirits, beers, liqueurs and soft drinks
» access to lounges
» Baggage allowance 2 pieces 32kgs plus
one piece of hand luggage 7kgs » Fast track at selected airports » Complimentary seat selection
IntroducIng a new era
on 1st december 2017 air Mauritius introduced the airbus a350-900 from Paris, Charles de gaulle.
This next generation aircraft brings a new dimension
to the experience of air travel from the moment the passenger steps on board.
it is equipped with the latest cabin products including new economy Class seats
in a roomier cabin, full flat Business Class seats, a state of the art entertainment system with full hd screens, in-flight connectivity, which when combined, will offer an unrivalled level of comfort and convenience, ensuring passengers arrive at their destination fully refreshed.


Flights from Heathrow and 13 Regional Airports
Air Mauritius is the only airline to y non-stop from London Heathrow to Mauritius. We also serve 13 regional airports in the UK and Ireland via Paris and Amsterdam with our partners Air France and KLM.
Fly from: London Heathrow, Dublin, Aberdeen, Glasgow, Edinburgh, Newcastle, Durham, Humberside, Leeds, Manchester, Birmingham, Norwich, Bristol and Cardiff.
Our Island in the Sky
ree Wedding Dress Carriage
Golf Bags at no extra cost
Special Helicopter rates
Business Class comfort
Call us on 020 8834 5800 or visit our trade website www.airmauritius.biz
F


ALL
EXCLUSI VET M THE WORLD’S BEST IS NOW EVEN BETTER


INTRODUCING CRYSTAL.TM
THE WORLD'S BEST IS NOW EVEN BETTER.
Voted the World’s Best more times than any other hotel, resort or cruise line in history, Crystal Cruises is more than just a luxurious way to explore the world. It is an adventure, opening up the globe just for you. Whether by Ocean, River or Yacht, we are taking luxury travel further than ever before. Welcome to the new Crystal.
OCEAN
Where a welcoming and friendly smile sets the stage for a journey of uncommon discovery. Both Crystal Symphony and Crystal Serenity have their own atmosphere and unique character. On each voyage you sail, you are sure to discover something new. Welcome to your home upon the sea, where All Inclusive is All Exclusive.
RIVER
Experience an unrivalled standard of all-inclusive luxury, while exploring the timeless waterways of Europe aboard five spacious all-suite river yachts. Indulge in ever- changing scenery, lush landscapes and unforgettable overnight stays along with uniquely curated shoreside discoveries designed to surprise, enrich and fascinate.
YACHT
Crystal Esprit, our elegantly appointed, 62-passenger yacht, visits secluded harbours, coves and islands that are simply not accessible to larger cruise ships. You can swim, snorkel, paddle-board and kayak from the onboard marina and even explore below the waves by taking a trip in our very own state-of-the-art submersible.
24 years 20 years
FOR FURTHER INFORMATION OR TO MAKE A BOOKING, PLEASE CALL:
020 7399 7601
©2018 Crystal Cruises, LLC. Ships’ registry: The Bahamas.
www.crystalcruises.co.uk
ABTA No.V8548


A RETRO-CHIC TROPICAL RETREAT FOR TRAVELLERS WITH TASTE.
Heaven was modelled on Mauritius, according
to Mark Twain — and the beaches, beautiful gardens and gently lapping lagoon waters at LUX* Grand Gaube would have you believe this. In reinventing this fresh-spirited luxury resort and spa, designer Kelly Hoppen MBE has brought an entirely original look and feel to a north corner
of multicultural Mauritius, and forward-thinking restaurants, atmospheric bars and the island’s easy, breezy spirit awaits.
LUXRESORTS.COM


STYLE WITH SUBSTANCE
Kelly Hoppen’s design gives soul to
every soothing space while LUX* Sleeptight mattresses ensure you return home refreshed. The guest bedrooms
are beautiful, enriched with tactile ceramics, hand-woven baskets, glazed ceramics, finest-quality linens, robes and slippers, and spacious en-suite bathrooms. Residential-quality linens and thoughtful touches create the ambience of an elegant home-from-home, with the sense you’re in a stylish retreat, a world away from every day. Secluded is an understatement when it comes to the private-as-can-
be Honeymoon Suites and Villas with exclusive beach access.
FLAVOUR AND FLAIR
Travel the world through the exciting cuisines at LUX* Grand Gaube.
Six restaurants and seven bars simmer and fizz with South American, Turkish, French, Creole and an array of Asian flavours. INTI brings Argentinian- Peruvian delicacies and wines to Mauritius for the first time. Pulsing
to Latin American music from late afternoon onwards, there’s an inspired DJ-soundtrack at the Ceviche and Pisco Bar, where the namesake specialities are expertly prepared in front of you. Feel transported to the Aegean for seafood, grilled meats, mezze and the finest
Turkish wines at Bodrum Blue. Flit from salads or Asian stir-fries made just for you, to classic French specialities and Creole curries, at the many stations in open-plan Palm Court Restaurant where every seat has a sea view. Toast these unmistakably Mauritian coordinates with an inventive rum cocktail ordered by tugging on the cabana-style rope at the Tree House under the shade of a banyan tree.
Indulge in ribs or crab burgers from the Smoke House, with feet in the soft white sand by the quirky, vintage Citroen H street-food van.
A NEW WORLD OF WELLNESS & FITNESS
The spacious next-generation
LUX* Me spa tunes visitors into the tropical landscape while bespoke therapies work their magic in thatched African huts and elegant Parisian-
style salons. As well as the signature Shirley Page aromatherapy experiences, innovative therapies from Carita Haute Beauté in Paris have now debuted — their micro-current facials genuinely work miracles. A Kérastase flagship salon offers hair analysis and glamour- guaranteeing bespoke treatments next to a pretty Essie nail bar and Murdock’s of London barbershop. The fitness facilities are some of the most advanced in the Indian Ocean. Switched-on
wellbeing programmes include Kamran Bedi of Mind Body Method; the master practitioner combines neuro-linguistic programming, hypnotherapy, meditation and Pilates. There is tennis, a Padel court, outdoor circuit-training, pitch and putt,
a driving range and a professional coach to accompany you to the 18-hole Mont Choisy World Class Golf Course designed by Peter Matkovich but a short drive away. Going on a fun-packed holiday has never been so good for you.
ART, SOUL AND MORE REASONS TO GO LUX* THAN EVER
Original contemporary art abounds — Camille Walala's stand-out pop art is the unmistakeable bold, bright backdrop to Beach Rouge. Look for Gouzo graffitis by street artist, Jace, dotted around the resort. His witty hand-painted illustrated characters have a cult following across Europe, Africa and now the Indian Ocean. There are always plans afoot
to wow guests in new ways — and
this season sees new Reasons to Go LUX* unleashed. Fresh from the LUX* imaginarium: G&T 100 Club, Bento
Box and Veggie Heaven have joined the award-winning line-up of life-enhancers that includes Café LUX*, ICI ice-creams, Phone Home, Message in Bottle and Cinema Paradiso.


Canada starts aboard Air Transat
From the moment they board Air Transat, passengers get a taste of true Canadian hospitality, with a free meal, in-flight entertainment and 23 kg baggage. Plus, with direct flights, they can reach their friends and family sooner and start exploring these friendly cities.
Direct flights to Toronto
from Glasgow, Manchester, Dublin and London Gatwick.
Direct flights to Vancouver
from Glasgow, Manchester and London Gatwick.
Direct flights to Montreal and Calgary
from London Gatwick. Connecting flights also available.
airtransat.co.uk | Book via the GDS, filed under Premium Economy


Travel in style with Club Class
Priority airport services. Two pieces of checked baggage included. Pampering in a dedicated cabin. Why, yes, Air Transat’s Club Class passengers do fly in style.
Other perks include priority check-in, boarding & baggage handling plus a generous baggage allowance of 64 kg over 2 bags and 15 kg cabin bag.
Passengers in Club Class can sit back and relax in spacious and comfortable seats, while sipping on their welcome cocktail, savouring their gourmet meal and enjoying personalised service by an attentive crew.
Fine dining in the sky
Air Transat takes gourmet cuisine to new heights with its Chef’s Menu by Daniel Vézina.
Passengers can choose from six dishes created by the renowned Quebec chef, including two new ones this summer, pork filet mignon with Quebec blueberries; and chicken cordon bleu garnished with smoked meat.
Pork filet mignon with Quebec blueberries Chicken cordon bleu garnished with smoked meat
The chef is also introducing two new breakfasts: spinach and basil omelette; and square crepes with goat cheese and smoked salmon.
Economy Class passengers can also enjoy these meals: dinner for £15 and breakfast for £10. Passengers can pre-order their meals up to 48 hours before departure.


Winning in the luxury travel market
If Only... has been winning agents (and awards) for over 17 years, largely based on its specialist knowledge of the destinations it features – an essential requirement when booking high value clients’ holidays.
Luxury travel is thriving (with almost a million millionaires in the UK) and there’s been volumes published on the nature of luxury travel – but the bottom line is that those who are willing to spend significant amounts on holidays expect the highest standards of service from the minute they make an enquiry.
In an age of online booking, luxury travel is where an agent can have a real advantage. Even the most sophisticated customer databases can’t match a conversation or meeting where much might be revealed through casual comments, opinions and even body language. Savvy agents will develop impressions from the conversation, recall the client’s previous bookings and gently tease out more information on the client’s holiday needs and aspirations.
This is where a specialist operator comes into its own, perhaps suggesting that an agent review their client’s requirements, usually based on a compelling reason or local conditions that might impact on their enjoyment of the holiday.


A good operator will also occasionally contact the agent with ‘upselling’ opportunities after the booking has been made; offering upgrades to the next cabin (one way or return) for a relatively good price, helicopter transfers, private dinners
in exotic locations or enhanced ‘meet and greet’ services to ease clients through arrival airport formalities.
However, to tap into luxury travel, agents need to put in time and effort as high value clients have strong ideas, expect a confident response and demand good service from start to finish. This might be stating the obvious, but in a busy agency, high value clients might get a little lost in the mix.
Luxury travel is not for everyone, but there are specialist operators out there who know the resorts, room locations, arrival procedures and who are keen to help close a sale. Match this with the agent’s own in- depth understanding of their clients needs and you have a winning formula.
For help with you next luxury holiday booking call If Only... on 0141 955 4000.
Constance Moofushi
Price from £2,999pp
· A 5 Star All Inclusive resort
· The perfect combination of luxury and simplicity · 32 dive sites surrounding the island
· U Spa by Constance
Call us on 0141 955 4000 or visit ifonly.net for details
Prices are per person and based on 2 adults sharing. Valid for
departures from 1 to 20 June 2018 and must be booked by 13 June 2018. Please call in for more details. Subject to availability. All flight inclusive holidays are protected by ATOL scheme.


Asia doesn’t get any closer than this
NEW! ALL INCLUSIVE PACKAGE
FLIGHTS*
ECONOMY ROUNDTRIP FLIGHTS
HOTELS*
1 NIGHT PRE AND POST HOTEL
TRANSFERS*
TRANSFERS BETWEEN AIRPORT,
HOTEL AND SHIP
EXCURSIONS*
SHORE EXCURSION IN EVERY PORT
Terms & Conditions apply. Visit Silversea.com/terms-and-conditions for complete Terms and Conditions.


Unlearn Asia
to discover it again.
LET US TAKE YOUR CLIENTS CLOSER TO THE AUTHENTIC BEAUTY OF THE WORLD.
For more information or for reservations please call 0207 340 0700, visit silversea.com or email [email protected]
Get ready to rethink Asia from scratch. Immerse into a completely new perspective; one that brings you closer to the authentic beauty of our destinations. Such as our unseen Japan, and untasted Vietnam. Or our untamed Thailand and unexpected Myanmar. It’s our China and Philippines in ways you’ve never heard of. It’s a matter of perspective. And our voyages are all about that.


What Luxury Means to us...
By elaine tait
Kenneth macleod travel, scotland
kenneth Macleod travel Limited is celebrating its 40th year in 2018 and we have been synonymous with Luxury travel since we opened our doors in 1978.
We have always strived to provide clients with our knowledge of the Luxury market. We also understand the importance of our staff experiencing the products personally and being able to sell with conviction, so that we match the perfect holiday to the client.
We have been extremely lucky to have formed relationships with the luxury operators and airlines and we build on that each year with staff training, educationals and joint promotions. We also hold regular events where our clients get to meet the suppliers’ representatives in person and learn first-hand about the product.
This business has been built with the help and support of our wonderful staff, many of whom
have been with us for over 20 years. They get to know the clients and their preferences, so they can tailor make the perfect holiday.
to us, Luxury travel means the quality of the establishment, the service provided by the staff,
the attention to detail and the knowledge that our clients are getting the wow factor. i think it’s important to most clients that they are recognised and acknowledged by the staff at the resorts and on the ships and that they get a personalised but non-intrusive service. it’s also important to make the customer feel valued. The Luxury market is all about our belief and enthusiasm in the product.
during my time in travel, i have been lucky enough to experience some amazing products and services including flying on Concorde, a trip on the orient express, the Cipriani hotel in venice, Machu Picchu, river cruising, six-star cruising, and flying on the new a380 and having a drink at the bar!
Agent ’s View...


First CLass tiCket to anyWhere
not so long ago, flying was considered a novel experience, especially in the golden age of travel, when service was paramount, the airline seats were large, comfort was a priority and meals were served on silver service, no matter what class you were flying!
fast forward to today and the picture is very different. commercial airlines now fly billions of people around the world and with low cost travel becoming the norm, airline seats are smaller, meals, snacks and drinks all considered extras and you even have to pay for your baggage to fly with you!
however, for those who prefer a premium travel seat, a new vision is now emerging - planes are becoming more comfortable again, seats larger and meals are improving, with economy plus, premium economy, Business class and first class taking travellers to new heights.
for the jet-set, first and some Business class cabins provide a dedicated crew member; seats that become beds; you can luxuriate in egyptian cotton bedding; have a shower with luxury amenities and enjoy freshly prepared michelin-starred food. on some airlines, you can even book a suite!
premium economy and economy plus is also booming, offering more comfort and amenities, seats with more legroom, exclusive meals and added benefits.
There has never been a better time to fly in style!


WWW.COCOCOLLECTION.COM
For bookings: +960 664 6600 | [email protected]




Experience the extraordinary
at Wendy Wu tours, when it comes to luxury we believe everyone deserves a taste of the finer things in life. as the China and asia travel specialists, nobody knows asia like us which is why our team have scoured asia to bring you the very best luxury experiences, all meticulously designed to bring you a collection of truly memorable once-in-a-lifetime holidays.
Luxury hoteLs
nothing shouts luxury like five-
star, which is why every hotel in our exclusive Collection is hand-picked for its five-star qualities, factors such as its location and its facilities.
nothing is left out when it comes
to ensuring you have the perfect, sumptuous surroundings to relax in at the end of an exciting day’s touring.
uniQue
exPerienCes
to really know asia, you have to really experience it. today it’s about experiences, to do something so impressive that it will be remembered forever. our exclusive Collection
is crammed full of unforgettable moments. Whether it’s visiting the terracotta Warriors in China and meeting the people who discovered them or ascending The Bitexco tower for cocktails and panoramic sunset views over saigon or even an exclusive dinner in Mehrangarh Fort, india.
viP serviCe aLL the Way
We’ve taken care of everything on our exclusive Collection tours, simply
so you don’t have to. We’ll make sure your luggage is delivered right to your hotel room as well as arranging your uk chauffeur transfer to the airport. When it comes to your tour guide, you can be assured of that same viP service. From the moment you start your tour until the time it ends, your guide will be taking care of your every need. your experience is our utmost concern which is why you’ll find that nothing on your exclusive Collection holiday is short of remarkable.
to book or find out more call 0808 250 3878 or visit wendywutours.co.uk/exclusive-collection


THE AWARD-WINNING TOUR SPECIALIST
EXPERIENCE THE
EXTRAORDINARY
• WITH OUR EXCLUSIVE COLLECTION •
As the leading China and Asia travel and tour specialist, nobody knows Asia like us. Now you and your clients can enjoy this incredible part of the world in luxury on our Exclusive Collection range of tours, packed full of once-in-a-lifetime experiences. From luxury cruising on Vietnam’s Halong Bay to drinking champagne on China’s Great Wall – no stone is left unturned on securing the best possible experiences.
Each Exclusive Collection tour includes:
• Luxurious five-star hotels
• Enjoy unique experiences
• VIP service all the way
• UK airport chauffeur transfers
To book or find out more call 0808 278 6117 or visit wendywutours.co.uk  Wendy Wu Agent Friends


Best Large Luxury Holiday Company
Kuoni is known for luxury. We seek out new destinations, the world’s most luxurious hotels and experiences that will make your customers want to stay forever. We care about every detail and create every holiday from scratch, so your customers get exactly what they want and are cared for every step of the way.
You can talk to someone who has actually been there for the best advice and our team will do the
hard work for you when it comes to finding upgrades, the best price on upgraded flights and the little touches to make a special occasion, like a honeymoon or wedding abroad, truly special.
We have won over 200 awards for our luxury holidays and service, including Best Large Holiday Company at the British Travel Awards 2017. If your customers are looking for a luxury holiday, Kuoni is a company you can trust.
Milaidhoo, Maldives (pictured)


1 Trusted & respected 5
Kuoni has been operating in the UK for over 50 years. We
have won over 200 awards and have a trusted reputation
for special occasion and luxury holidays, as well as taking
care of your VIP clients. For the best advice, talk to
someone who has been there by using our expert finder at 6 www.kuoni.co.uk/experts
2 We plan incredible FAM trips
We want you to experience the Kuoni difference for yourself, so we plan amazing FAM trips.
3 Price Parity
We don’t believe in undercutting travel agents, so the price we offer direct customers is the same price you can offer your customers.
4 We’ve increased your commission
We’ve increased your commission* by 0.5% to help with new credit card legislation.
Kuoni has exclusive hotels
We offer hotels exclusive to Kuoni customers in the UK and we also create our own escorted small group tours led by an expert guide.
Our Offer of the Week is incredible
Every Wednesday, we reveal our offer of the week. If you would like to receive it, please email us at [email protected]
7 Train with the experts
Worldwide College is back and bigger and better than ever. If you would like to have Kuoni training, please register your interest by emailing [email protected].
Alternatively, contact us for in-store training. *Only available for independent travel agents.
Get in touch with your local Kuoni store at www.kuoni.co.uk/stores | Call our trade sales team seven days a week on 0800 072 4454 | Visit our agents’ website at www.kuoni.co.uk/agents


Immerse yourself in elegance and style with Scenic Cruises
setting the standard for river cruising on europe’s most iconic waterways, scenic’s fully-inclusive promise ensures even the luxuries your customers would expect to pay
for are included in the price. From all the flights and transfers to every insightful excursion, delicious spoonful and thirst- quenching sip.
Marrying innovative technology with opulent designer finishes, a scenic space-ship is friendly and intimate in equal measure, generously proportioned and affording elegance and style, it serves as a luxury floating boutique hotel.
some of the largest on european waters, our suites provide space and views in abundance, with included amenities like the comfort of our scenic slumber Beds, a complimentary mini bar and balcony with the innovative all-weather sun Lounge. not forgetting a butler service for every guest.
unrivalled fine-dining in up to six exclusive on board venues, introduces guests to authentic dishes inspired by the path on which they’re travelling, not forgetting guests can make the most of a selection of complimentary premium drinks all day every day. From a morning champagne breakfast to a
brandy nightcap.
unlock a world of distinct cultural encounters unavailable to the ordinary traveller, as we provide unprecedented access to some of the world’s most distinguished cultural hotspots.
exclusive and available to our guests without charge, these scenic enrich experiences are handpicked and consist of classical concerts in palatial settings, Medieval feasts in ancient castles and social events in the homes of local families.
We’ll truly immerse your customers in the culture and heritage of a destination as our award-winning scenic freechoice programme takes them on journeys through europe’s ageless passageways on optional daily excursions, carefully selected by our Journey designers.
a wealth of cultural highlights are theirs to enjoy, from guided tours of cosmopolitan cities to walking tours of sleepy fishing villages and we’ve divided them into three categories, active, moderate and relaxed, to suit the varying pace requirements of each guest.
From the moment our guests step on board, they’ll have access to their very own personal gPs device,
a state-of-the-art gadget fitted with an interactive map and commentary function encouraging guests to explore independently, without the fear of getting lost and learn about each point of interest they cruise past or visit.


EUROPE’S MOST LUXURIOUS RIVER CRUISES
2019
Cruises at 2018 Prices
PLUS FREE Private Door-to-Door Chauffeur Transfers#
2019 RIVER CRUISE PREVIEW COLLECTION NOW ON SALE
Scenic set the precedent for river cruising on Europe’s waters. Fine-dining, spacious suites and a butler for every guest promises a service that is second-to-none, and award-winning excursions provide unique insights into culture
and tradition.
To celebrate the launch of our 2019 Europe River Cruise preview collection, Guests can cruise the waterways of Europe in 2019
at 2018 prices. With new and exciting additions, plus FREE private door-to-door chauffeur driven transfers^, make sure your customers don’t miss out and book before 30 April 2018.
Choose from a range of itineraries throughout Europe and experience the ultimate in luxury river cruising from the comfort of our state-of-the-art Space-Ships.
Truly All-Inclusive
Flights from a choice of up to 15 UK airports, or a NO FLY option via Eurostar
Unlimited premium branded drinks and in-suite mini bar*
Fine dining in a choice of up to six on board venues
Private invitation to Portobellos or L’Amour – fine-dining with wine pairing
Award-winning complimentary shore excursions
Once-in-a-lifetime Scenic Enrich events and experiences
Largest suites on Europe’s rivers
Exclusive GPS tailor-made devices for self-guided touring and use of our e-bikes
Butler and laundry service for all guests
Complimentary Wi-Fi
All tipping, transfers and taxes
All from only £1,595 per person
For more information call our Travel Agent Hotline on: 0808 115 0463
Terms and conditions: Terms and Conditions: Offers are subject to availability for new bookings made between 10 March and 30 April 2018. Iconic Danube from price of £1,595 is based on the lowest cabin category available on 3 April 2019. Price correct at time of going to print (March 2018). *All drinks are included on board except for a number of rare, fine and vintage wines, champagnes and spirits. ˆFree private door-to-door chauffeur transfers only apply when booking Europe, France and Portugal itineraries. Mileage restrictions of 75 miles applies for door-to-door private transfers, £2 per mile excess will be charged thereafter, UK mainland only.
For full itineraries and booking conditions, please visit scenic.co.uk/terms-and-conditions.


Discover The Art of Life® with Endless Privileges®
BOUTIQUE HAVENS EXPRESSIVE ARCHITECTURE
FINELY APPOINTED SUITES WITH PRIVATE CHECK IN/OUT
24-HOUR IN-SUITE DINING
SPARKLING WINE AND FRESH FRUIT BASKET DAILY
LIMITLESS GOURMET DINING & TOP-SHELF SPIRITS
BVLGARI® BATH AMENITIES
COMPLIMENTARY WORLDWIDE CALLING
COMPLIMENTARY LAUNDRY SERVICE
WORLD CLASS SPAS
Zoëtry Wellness & Spa Resorts offer our guests an exquisite array of holistic services and amenities
complemented by unrivalled oceanfront luxury. Endless Privileges® — where everything is included — features traditional and organic gourmet fare and unique cultural experiences in ultra-romantic seaside settings.
CONTACT YOUR PREFERRED TOUR OPERATOR FOR MORE INFORMATION AND TO BOOK. TO SIGN UP TO OUR NEWSLETTER AND TO KEEP UP TO DATE VISIT AMRAGENTS.BLOG.
EXPERIENCE ENDLESS PRIVILEGES® FOR THE MOST DISCERNING TRAVELER IN
DOMINICAN REPUBLIC: PUNTA CANA | JAMAICA: MONTEGO BAY | MEXICO: ISLA MUJERES • RIVIERA MAYA


Zoëtry Villa Rolandi Isla Mujeres Cancun
Located on exclusive Isla Mujeres, the intimate beachfront, 35-room resort that is in prefect harmony with the environment and Caribbean beach. Escape to another world at the gourmet à la carte restaurants including Casa Rolandi, serving award-winning Northern Italian-Swiss cuisine.
• Private marina with its own 40-foot yacht that transports guests between Cancun and the resort
• Full-service state-of-the-art Thalasso Center with a seawater pool
Save Up to 35% this summer*
Zoëtry Montego Bay Jamaica
Located in the upscale Ironshore neighbourhood along the Caribbean Sea. 49 suites were designed with a holistic approach in three main buildings: Wood & Water, Bamboo and Blue Mountain – a nod to Jamaica’s ecological tapestry.
• Outdoor whirlpools, the infinity pool and a scenic pier provide a theme of relaxing water elements
• Wellness and spiritual offerings include a spa with peaceful gardens, yoga and meditation areas and fitness center
Save Up to 40% this summer*
*Summer 2018 special offers valid for all new bookings until 30th April 2018, Travel period until 31st October 2018. Contact your Preferred Tour Operator.
Zoëtry Paraiso de la Bonita Riviera Maya
This award-winning property is consistently named one of Mexico’s most exceptional boutique resorts. Located along a 500-yard stretch of beach, it provides all oceanfront suites with private terraces and the first certified Thalassotherapy Spa in North America, spanning 22,000 sq. ft.
• Unique and eclectic décor from all around the world, including original art and antiques
• Complimentary catamaran sunset sail
Save Up to 30% this summer*
Zoëtry Agua Punta Cana
On a stretch of beach in the northeast coast of the Dominican Republic, this oceanfront haven has just 96 exclusive suites. The eco-friendly property offers amazing architecture, manicured gardens and a highly attentive staff with luxurious accommodations with spacious terraces and spa-like bathrooms.
• Resort architecture features cathedral ceilings and cane thatched roofs created from natural
hardwoods and stones
• Complimentary horseback riding on the beach
Save Up to 45% this summer*


What is Luxury traveL?
By edWard cox island travel,
isle of man
ipersonally believe that luxury travel can be the ultimate way to see the world - people should treat themselves whenever they can! one of the top ‘luxury’ moments of my travel career was when i stayed at Mahali Mzuri, sir richard Branson’s luxury safari camp in the kenyan Bush!
it was a dream come true, the moment we rocked up to what can only be described as the most beautiful place on earth! however, you can be in the most beautiful resort in the world, with the finest finishing touches, but if you aren’t looked after - then what is the point - service is the key to everything.
our customers all have different views of what luxury travel is - and so they should - it can mean so many things! Whether it is a lovely four-star luxury hotel in turkey (compared to their usual three- star in Benidorm) or a Private Jet to new york. i think everyone should push their budget to the max, if possible and make the most of what they can get out of the money they have - as they say, you can’t take it with you!
The majority of our customers work hard all year round for that once a year trip and we do try to entice them to go a little step further than they normally would. of course, everyone wants to fly First Class to their favourite destination and this is a reality for some people, but nothing more than a dream for others.
yet, Luxury travel doesn’t always have to be expensive. an airport lounge can go a long way and can be the perfect way to start that holiday you have worked so hard for!
Agent’s View


‘the
WorLd
is your
oyster’
William shaKespeare’s
‘the merry Wives of Windsor’
Who doesn’t dream of a stay in a luxurious hotel, in a stunning location, offering world class facilities? somewhere you can marvel at the beautiful interiors, sip cocktails by an infinity pool, or relax in a rose petal bath?
There is more choice than ever before when it comes to luxurious accommodation - with exotic retreats on white sand beaches, hotels nestled in spectacular scenery, or city hotels offering everything you could ever ask for. in the Middle east, super luxurious hotels are increasing in numbers. hotels in the indian ocean are investing billions of pounds into refurbishing their properties and the race is on worldwide to entice guests looking for a once-in-a- lifetime experience.
indulgence has become the holiday of choice, according to the small Luxury hotels of the World & trendwatching, Luxury travel trends report for 2018, which predicts that travellers will demand a much more personalised and unique holiday experience.
The report suggests that luxury travellers are looking for exotic trips to off the beaten track destinations. They want to experience the true culture of
the area, engage with the locals and enjoy a personal, tailored experience. Clients are moving towards holidays that focus on self-discovery, wellness and spiritual exploration, offering a retreat from the 24/7 digital world we now live in.
With regard to accommodation, guests also expect more than just somewhere to lay their head. sumptuous egyptian bedding, pillow menus, sleep related therapies and even sleep butlers will be the way forward. in the dining room, food will be custom made to suit individual needs, with meals served in a private, idyllic location.
With hotels planning to open in new destinations as well as offer more bespoke experiences, for the luxury traveller, the world is truly your oyster!


selling seaBourn ovation
• Superbly appointed all-Veranda Suite and Penthouse Suites bring a spacious design to this already luxurious ship.
• Extra pampering through exclusive (and regularly replenished) Molton Brown signature scents, turn down gifts including lavender eye masks, plus the new k+M chocolates.
• Open dining in the Restaurant, the reservations-only Grill by Thomas keller (now fleet-wide and no extra surcharge), the casual partly alfresco Colonnade and popular sushi.
• World class entertainment including An Evening with Sir Tim Rice, plus the Club terrace, an intimate exclusive alfresco lounge area with a plunge pool, two whirlpool spas and an elegant fountain, illuminated at night.
• The popular Seabourn Square, featuring a library, boutiques, an outdoor terrace and a coffee bar (where barista staff roast coffee beans freshly every morning), as well as concierges ready to respond to every request.
seaBourn ovation itineraries
summer 2018: spring and autumn - mediterranean summer - northern europe
Winter 2018/19: arabia & asia
WeLCoMe seaBourn ovation
The World’s Finest Ultra Luxury Resort at Sea
in May 2018 seabourn welcomes Seabourn Ovation, crowning the most modern and acclaimed fleet in ultra-luxury and, like her sister Seabourn Encore, delivering a wealth of innovative concepts and illuminating ideas to delight the world’s most discerning travellers.
The all veranda suite Seabourn Ovation can slip into picturesque ports and hidden harbours. yet she offers features and amenities rivalling much larger ships, including sumptuously furnished living areas and restaurants designed by adam d tihany, elegant settings for meals created under the guidance of world-renowned chef and restaurateur, Thomas keller.
seabourn’s exclusive alliance with unesCo will enrich each cruise with exclusive insights and experiences, while select itineraries
will also be enhanced by special onboard themes and events or “ventures by seabourn” expedition elements.
Seabourn Ovation is everything you’d expect from the World’s Finest Ultra-Luxury Cruise Line...and more...


The World’s Finest Ultra Luxury Resort at Sea
Introducing
SEABOURN OVATION
Cruising on the Seabourn Ovation is unlike any other form of travel.
The experience is luxurious, yet relaxed ... elegant, yet casual ... sumptuous, yet understated. Your clients will enjoy our perfect blend of glamorous elegance, impeccable service, exquisite cuisine and highly personalised destination experiences as they visit stunning Baltic cities, Arabian deserts and the intoxicating sights of exotic Asia.
H ere are a few of our favourite itineraries:
7-NIGHT BALTIC &
ST PETERSBURG
23*, 30 Jun,
21*, 28~ Jul, 18*,
25 Aug 2018
Cruise from £3,299~pp:
Fly/cruise from £3,749.
£220 supplement from
Edinburgh
Stockholm, Helsinki (Finland),
St Petersburg (Russia, 2
nights), Tallinn (Estonia),
Copenhagen (Denmark)
* itinerary in reverse. ~Lead fare based on 28/07/18 sailing
20-NIGHT EMPIRES OF THE SUN
14 Nov 2018 Cruise from £5,299pp: Fly/cruise from £6,899 £400 supplement from Glasgow
Piraeus (Athens), Nafplion (Greece), Agios Nikolaos (Crete), Haifa (Tel Aviv, Israel), Ashdod (Jerusalem), Suez Canal transit, Eilat (Petra, Jordan), Salalah (Oman), Muscat, Doha (Qatar), Sir Bani Yas Island (UAE), Dubai
SEABOURN CONTACTS:
14-NIGHT THAILAND
& VIETNAM
22 Dec 2018; 4*, 19 Jan~,
16 Feb, 2 Mar* 2019
Cruise from £4,999pp:
Fly/cruise from £5,899
£50 supplement from Glasgow
Singapore, Laem Chabang (Bangkok,
Thailand), Ko Kood, Sihanoukville
(Kampong Saom, Cambodia), Ho
Chi Minh City (Saigon, Vietnam,
overnight), Da Nang (Hue), Halong
Bay, Hong Kong
* itinerary in reverse. ~Lead fare based on 28/07/18 sailing
Reservations: 0344 338 8610 : www.seabourn.com Your Business Development Manager - Bekkie Skipp
Phone: 077804 90748; email: [email protected]
Or e-mail [email protected]
Terms & Conditions. All fares are cruise-only or fly/cruise from London airports in £, for new bookings only, per guest, double occupancy. Lead supplements shown from Glasgow or Edinburgh, please ask for other regional airports. Offers have limited space and may be modified or withdrawn or sailing/departure dates may be substituted without prior notice. Subject to availability. Other restrictions may apply. Call for details. Information herein is accurate at time of printing. Seabourn reserves the right to correct errors.
The Seabourn Difference
Spacious, all-suite accommodations, most with private veranda
Gourmet dining experiences that rival the finest restaurants anywhere
Intuitive, gracious service provided by a staff passionate about pleasing your clients
Complimentary welcome champagne and in-suite bar stocked with your clients preferences
Open bar throughout the ship, and fine wines poured at lunch and dinner
Tipping is neither required nor expected, service simply to delight


UNIQUE & EXtRAORDINARY
Experience the beauty of Iceland like you’ve never seen it before with Iceland ProTravel
© IPT
helicopter tours • whale whatching • glacier tours
© IPT
From a city break, a self-drive holiday, an escorted tour, or a unique Icelandic spa break
Stay in luxury accommodation, sample the gourmet food, explore the unique landscape...
....we have a large selection of holidays that can be tailor made to suit your needs
All enquiries:
email: [email protected] or call: 020 3630 1340
the land of the Northern Lights and Midnight Sun awaits you...


tRAVEL WItH EXPERtS
© IPT
Our sister company ICELAND PROCRUISES operates the Ocean Diamond cruise liner, offering circumnavigation tours around Iceland and stunning Greenland voyages.
© IPT
We offer travel agents commission
For more information please visit:
www.icelandprotravel.co.uk www.icelandprocruises.co.uk
Y6096
Explore one of the most fascinating places on Earth with icelandprotravel...


The Experts in Tailor-made Holidays
to Africa, Indian
Ocean & Dubai.
Africa & Beyond was formed in 2007 by husband and wife Richard Russell and Charlotte Howell.
We are proud to be a completely independent, owner-run tour operator specialising in Africa, the Indian Ocean Islands and the Middle East.
We work closely with operating partners in every location, enjoy preferred rates and often negotiate special offers that are unique to us.
Every holiday is unique and every enquiry is equally important, meaning we use all our expertise to plan each holiday as if it was our own.
Call our experts
0161 789 8838
or email us on:
[email protected]


“First stop when organising my own or any of my clients travel arrangements to the African continent, is a call to Africa and Beyond.”
As a company they freely share their knowledge, advice and expertise, including personal recommendations for myself and introductions for my own clients.
Their service matches this exemplary knowledge and I know many other travel agents in Scotland now use them based on my recommendation, whether they be booking a golf holiday, a first time holiday to Cape Town and the Winelands or bespoke trips such as a self drive holiday to Namibia or canoeing on the Zambezi.
Their knowledge doesn’t just stop when they reach the African Coast. As their website will tell you they “specialise in tailor-made holidays to Africa, The Indian Ocean, Arabia and
more off the beaten track destinations such as Madagascar and Ethiopia”. I’ve tagged on beach stays in Mauritius, The Seychelles and Oman for my clients.
I’d whole-heartedly recommend Africa and Beyond as your first stop for any booking to the African continent.
Fiona Bibby
Managing Director, The Travel Architect
www.africaandbeyond.co.uk


JAMAICA SAINT LUCIA
ANTIGUA
BAHAMAS
GRENADA
BARBADOS
From SWIM-UP POOL BARS
and PRIVATE OFFSHORE ISLANDS to ONE-OF-A-KIND SUITES and OVER-THE-WATER INNOVATIONS – we've been leading the way from the very beginning!
22 Years Running
7
1
2
0


Ocean breezes. Turquoise waters. Swaying palm trees.
This really is the ultimate tropical paradise! With 16 unique resorts in Jamaica, Antigua, Saint Lucia, the Bahamas, Grenada and Barbados, each Sandals resort offers an unparalleled array of inclusions, situated in the most idyllic Caribbean setting.
We revolutionised the all-inclusive offering when we introduced the Luxury Included® concept. But what does this mean? It means indulging in the best of the best. The Caribbean’s best beaches, gourmet dining, unlimited premium brand drinks, exciting land & water sports and so much more - including the Caribbean's first-ever Over-the- Water Suites*.
One of the best parts about booking a Luxury Included® holiday to Sandals Resorts is that the price you see is the price you pay. Your client’s holiday will always come with a price guarantee, so they can book totally worry-free, knowing everything is taken care of.
FOR MORE INFORMATION ON THE
WORLD’S LEADING ALL-INCLUSIVE RESORTS
Call Agency Sales 020 7590 0210 Email [email protected] Visit sellingsandals.co.uk
OR TO BOOK
Call 0808 164 3459 | Visit sandals.co.uk/agents
WHY NOT TRY...SANDALS’ NEWEST
LUXURY INCLUDED® RESORT?
Sandals Royal Barbados, located in the spirited St. Lawrence Gap area is now open! At this all- new, all-suite resort your clients can experience the Royal Treatment and enjoy:
• A short transfer from Grantley Adams International Airport - only 15 minutes
• The powdery white sands of Maxwell Beach
• 5-Star Global GourmetTM dining at 6 restaurants
• 4 full-service bars, serving premium spirits and
Robert Mondavi Twin Oaks wines
• 2 pools - including Sandals’ first rooftop pool
• Unlimited land and water sports
• A four-lane bowling alley
• Sandals first men’s only barbershop
• Exclusive exchange privileges with
neighbouring Sandals Barbados
• Resort-wide Wi-Fi
OUR CALL CENTRE IS NOW OPEN UNTIL 11pm 7 DAYS A WEEK
*Available at Sandals Royal Caribbean and Sandals South Coast in Jamaica, as well as Sandals Grande St. Lucian in Saint Lucia.


THIS IS SUITE LIFE
SUITES BY ROYAL CARIBBEAN
In our suites, your customers can take their amazing holiday to a new level of luxury and relaxation. The type of suite available varies by ship class, but no matter which option they go for, a stay in a Royal Caribbean suite will guarantee guests a holiday like no other.