Alaska’s 2023 Cunard Insights programme.
12 nights ◆ 8 – 20 Jun 2023 ◆ Q320
Vancouver, Canada > Tracy Arm >
Icy Strait Point, USA > Sitka, USA > Haines, USA > Hubbard Glacier > Juneau, USA A > Glacier Bay > Ketchikan, USA > Victoria, Canada LE > Vancouver, Canada
Balcony Stateroom
Cunard Fare from £3,998pp* with $250pp on board spending money *cruise only
Bear Grylls.
Bear will be joining Queen Elizabeth’s 2023 Alaska voyage (Q320) on 8 June, where he will share his experiences as one of the youngest ever climbers of Mount Everest, bestselling author, TV presenter and all-round adventurer. This will be his first appearance ever speaking on a cruise ship.
Kenton Cool.
Kenton Cool is one of Britain’s leading alpine and high-altitude climbers and has summited Mount Everest 15 times, he will join Queen Elizabeth on voyage Q321 & Q322.
7 nights ◆ 30 Jun – 7 Jul 2023 ◆ Q322
Vancouver, Canada > Glacier Bay > Sitka, USA > Juneau, USA A > Ketchikan, USA > Vancouver, Canada
Balcony Stateroom
Cunard Fare from £2,258pp* with $200pp on board spending money *cruise only
Learn and earn.
If you’d like to know more about the Alaska experience with Cunard, or more about the beauty and grandeur of Queen Elizabeth, you can find all of this and more at Shine Rewards Club. Then put your knowledge to the test and earn Shine points with the quizzes. Also all Cunard Fare bookings made and played on our online deck game earn Shine points and these add up to rewards. You can choose from a selection of high street shopping vouchers, or save up for a Cunard voyage.
Visit Shinerewardsclub.com for more information.
Destinations in italics are Cruise By/Transit only A = Anchor Port LE = Late Evening Departure
ANNUAL TRAVEL AWARDS
the winners!
Hotels, Short Breaks, Ground & Holiday Essentials
Accommodation Only Supplier Bedsonline
Hotel & Resort Operator
Beachcomber Hotels
European City Break Operator
Jet2City Breaks
Holiday Essentials Supplier
Dosomethingdifferent.com
Rail Operator
LNER
HOLIDAY AWARDS
Luxury Tour Operator
If Only
Touring & Adventure Operator
Newmarket Holidays
Ski Company
Inghams
Short Haul Operator
Jet2holidays
Long Haul Operator
If Only
Cruise & Ferry Awards
Mainstream Cruise Company
Royal Caribbean International
Premium Cruise Company
Celebrity Cruises
Luxury Cruise Company
Silversea Cruises
Specialist Cruise Company
Azamara
River Cruise Company
Scenic & Emerald Cruises
Ferry Company
DFDS
Airline Awards
Domestic Airline
Loganair
European Airline
Jet2
Transatlantic Airline
Virgin Atlantic Airways
Worldwide Airline
Emirates
Glasgow Airport Airline of the Year 2022
Emirates
Agency Awards
Large Business Agency
Clyde Travel Management
Small Business Agency
Stewart Travel
Homeworker of the Year
Moira Lumsden, Miles Morgan Travel
Large Leisure Agency
Barrhead Travel
Small Leisure Agency
Jimmy Martin Travel
Edinburgh Airport Sustainability Award
easyJet
Representative Awards
Airline Representative
Greig White, Loganair
Cruise Representative
Wendy Cameron, MSC Cruises
Leisure Representative
Martin MacLaren, Beachcomber Tours
SPAA Travel Quiz 2022 Winners
Disco3Js Kenneth Macleod Travel
52
NOVEMBER 2022
Thank you
from DFDS!
We have been voted SPAA's Ferry Company of the Year 2022!
We couldn't have done it without you, so we would like to thank you all for supporting us.
dfds.co.uk/agent
travelmatters.biz
53
SNAPSHOTS
SPAA ANNUAL TRAVEL AWARDS 2022
54
NOVEMBER 2022
travelmatters.biz
55
Gregorz:diary The social diary of a bear (71⁄4 inches tall)
Hi there Peeps!
The social merry-go-round never stops. As the nights draw in, travel networking picks up dramatically a
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o finally meet face to face with Melanie (you can drive my car) Thom from Driveaway, the go to travel
trade car rental company. As a new member of the Travel Matters family, it was lovely to sit down and talk about all things car hire when she was in town. They offer car and motor home rental with 24,000 locations across 120 countries and she was telling me that they provide excellent agency commissions and an easy online booking system.
Sat down over coffee and cakes with the President and the Secretary
of the SPAA - Mike and Janice - to discuss the latest trade news. Always great to hear about the amazing work they do on behalf of the whole travel trade. I had discovered it was Janice’s birthday, so I made a flying visit to her favourite cake shop and surprised her with fabulous cupcakes!
Mike & Janice
Janice
The Northern Lights of Old Aberdeen beckoned for the annual SPAA STAR event. In a brand new venue this
year (very posh!), there were lots
of Associates and a great turn out from the local travel trade. A good night was had by all. Had a chance
to congratulate Murray Burnett, Managing Director of Munros Travel on being appointed to the Business Travel Association’s board of directors - the BTA’s first Scottish-based board member. Well done Murray!
Murray
Had a tasty pizza and beer with Steve Williams and Laura Wilson from Fred Holidays at the Dalmahoy Golf Resort. He was telling me that sales of their air and river cruise products via the trade are booming and was so grateful for all the agent support. They are most certainly a company to watch!
Courtesy of Yolanda Fletcher from Cellet, I was whisked to London and found myself amongst all the show biz and razzmatazz of an NFL extravaganza at the Tottenham Hotspur stadium.
Got to see the New York Giants play the Green Bay Packers whose fans are known as Cheeseheads (don’t ask me why!). What a fab day and incredible atmosphere with the Budweiser and cheeseburgers going down a treat! Thank you, Yolanda, I am now a
huge fan!
Laura
Never a chore to visit the ‘Toon.
Was delighted to be invited by Miss Newcastle Airport herself, Laura Hartshorne, to their inaugural Trade Show at the Crowne Plaza Hotel. It was a great opportunity for the ‘great and the good’ of the North East travel trade to sit down with so many airlines, tour operators, cruise lines and many more to find out what they have on offer. Well done Laura – hope this is the start of many more similar events.
It’s always good to talk!
Phew!! That’s all folks!
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NOVEMBER 2022
INTRODUCING OUR JOURNEYS COLLECTION
Explora Journeys is CREATING a collection of journeys that offer the perfect BLEND of celebrated destinations and less-travelled spots, both seen from a new and ORIGINAL point of view that will inspire and EXCITE in equal measure.
Debuting in Summer 2023, all journeys include high speed unlimited Wi-Fi, access to sophisticated, varied experiences across 18 food and beverage venues, including six restaurants, five lounges and in-suite dining, unlimited beverages, fine wines, premium spirits, a welcome bottle of champagne, onboard gratuities and more*.
FEATURED JOURNEYS
Inaugural Caribbean Journey - A Yachtsman’s Paradise
An Extended Journey of Scottish Isles, Danish Cities, and Icelandic Fjords
EMBARKATION
MIAMI, USA
3 NOVEMBER 2023
USA
MIAMI KEY WEST
DISEMBARKATION
SAN JUAN, PUERTO RICO
10 NOVEMBER 2023
EMBARKATION
COPENHAGEN, DENMARK
1 AUGUST 2023
DISEMBARKATION
COPENHAGEN, DENMARK
15 AUGUST 2023
Ocean Suite fares from GBP 2,300 pp Ocean Penthouse fares from GBP 3,100 pp Ocean Residence fares from GBP 4,700 pp
Ocean Suite fares from GBP 6,450 pp Ocean Penthouse fares from GBP 8,750 pp Ocean Residence fares from GBP 12,650 pp
SAN JUAN
PUERTO RICO
SPANISH TOWN
VIRGIN GORDA
ST. JOHN’S DESHAIES
Fares are cruise only, per person; subject to availability, and subject to change at any time; Terms & Conditions apply. *Experience fee applicable to two venues.
REGISTER AND JOIN OUR COMMUNITY AT EXPLORAJOURNEYS.COM/TRAVELADVISORS OR CONTACT 0800 014 8486
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TOP TOURS FOR 2023 CHOSEN BY COX & KINGS
With travel continuing its comeback, we can expect more great things next year – as can your clients. Many will already be looking to 2023 for their next adventure, fantasising about exotic lands a world away from home. But where should you recommend?
Cox & Kings, the experts in small group touring, has the answer – four answers, in fact. Among our portfolio of award-winning holidays, you will find journeys that cater to arts and culture enthusiasts, solo travellers, nature lovers, and the adventurous of spirit. These are the top four tours to recommend to your clients for 2023, as chosen by our experts.
Egypt: Wonders of the Nile 7 nights | From £2,495pp
With the opening of the Grand Egyptian Museum on the horizon, Egypt is an excellent choice for clients seeking classical history and the romance of travel’s golden age. This luxury tour reveals the best of Egypt’s ancient sites, beginning in the
lively capital of Cairo and then seamlessly transferring to the Nile for a 5-star cruise. Throughout, guests can expect ultimate comfort, traditional entertainment, gourmet dining, and the incomparable insight of Cox & Kings-trained Egyptologists.
Splendours of Jordan
7 nights | From £1,795pp
As the Greeks were constructing the Tomb of Mausolus – one of the seven wonders of
also take your clients to the lunar dunes of Wadi Rum, the mineral-rich Dead Sea, the Roman ruins of Jerash, and beyond.
Japan’s Cultural Treasures 10 nights | From £5,995pp
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Japan has finally reopened its doors, allowing your clients to explore the neon-lit streets of Tokyo and the izakaya eateries
of Osaka, hassle free. Our ‘Japan’s Cultural Treasures’ tour begins in the lively capital, followed by a visit to the hot-spring hub of Hakone. Then it’s on to tranquil Kenroku- en Garden and Kanazawa Castle; and the imperial city of Kyoto, with its many temples and shrines. Your clients learn about Hiroshima’s poignant past, before visiting the iconic torii gate of Miyajima Island and Himeji’s famed castle and gardens.
Splendours of Chile
13 nights | From £3,795pp
Nobel laureate Pablo Naruda found poetry in the very landscape of his homeland, Chile. From the bone-dry Atacama to glacial Patagonia, the nature of this long, narrow country inspires with its extremes. Amid the volcanoes, fjords and forests, your clients can encounter indigenous communities, bustling city culture, sublime wine and delicious seafood. Our expansive ‘Splendours of Chile’ tour combines this spectacular scenery with Chilean tradition. Your clients will stay lakeside in Torres
del Paine national park, visit a traditional Patagonian ranch, enjoy a private cruise on Lake Todos los Santos, and more.
For more tour details or to request a brochure, contact Cox & Kings on 03308 089 068 or visit our dedicated agents website: www.coxandkingsagents.com
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DELTA BOOSTS UK - U.S. NETWORK: INCREASES EDINBURGH FLIGHTS ADDS LOS ANGELES AND RETURNS TO GATWICK
Delta Air Lines will expand its UK - U.S. network in 2023 as it adds more flights from Edinburgh and London Heathrow and returns to Gatwick for the first time in 15 years. In total, Delta will offer up to 15 daily flights next summer between the UK and USA.
The new services will see Delta fly:
• FiveweeklyAtlantaflights throughout the summer from Edinburgh
• Dailyyear-roundservicefrom London Heathrow - Los Angeles
• Dailyyear-roundservicefrom London Gatwick to New York-JFK
Delta’s UK expansion forms part of Delta’s largest ever transatlantic schedule, offering nearly 620 weekly flights to 11 U.S. airports from 32 European airports.
Together with partner Virgin Atlantic, Delta will offer up to 40 daily flights between the UK and the U.S. in summer 2023.
Expansion at Edinburgh
Delta last flew between Edinburgh and Atlanta in 2007.
The new Atlanta service which
starts effective 26 May, 2023 complements the airline’s existing year-round offering to New York- JFKfrom Edinburgh. From Atlanta – Delta’s hometown airport - and JFK, customers can connect to more than 200 destinations across North America and beyond, including popular resorts in Florida and California.
Los Angeles calling
The addition of Los Angeles effective 26 March, 2023 means Delta will serve all its U.S. hubs nonstop from London
Heathrow. It is the first time Delta
has flown the route since 2015 and means that together with its partners, Virgin Atlantic, Air France and KLM, Delta offers nonstop service to L.A. from all three of its European hubs
– Amsterdam, Paris and
London Heathrow.
Back at London Gatwick
Restarting its operations from Gatwick means customers will have a second London gateway to the United States as Delta starts daily nonstop service from Gatwick to New York JFK effective 11 April, 2023. The new flight will provide a convenient schedule that helps customers make the most of their holiday or business trip.
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59
Azamara® - the upmarket cruise line and leader in Destination Immersion experiences, has announced new Europe 2024 itineraries across its four-ship fleet with new ports, destination- focused video series, “Lens of
a Local” and PerryGolf sailings offering the most worldwide golf sailings yet.
The independent company is pleased to unveil 84 Europe itineraries across its four-ship fleet for 2024. Of the
84 new itineraries, 53 are Country Intensive voyages with over 50% of port calls being late night or overnight, allowing guests ample time to dive deeper into the local culture and hidden gems of an individual country.
In September, the cruise line also launched a brand-new video series, ‘Lens of a Local’ allowing guests to get an exclusive look into the immersive excursions that can be experienced from a local’s perspective on an Azamara voyage. The 2024 European itineraries will feature stops in unique ports including Taranto, Hamburg, Trollfjord and Edinburgh.
Azamara is also expanding the company’s long-time exclusive partnership with leading provider of international golf tours, PerryGolf, to offer the most worldwide golf sailings yet, with over 15 departures available to book in 2024.
Azamara guests can take advantage
of the Early Booking Bonus with the 2024 European sailings. This recently debuted offer includes a $300 Onboard Credit, unlimited Wi-Fi for one device, and a Premium Beverage Package.*
This exciting news comes just as Azamara has announced a new UK sales team, with the aim to increase in-market presence while offering more support to trade partners. David Duff, formerly Azamara’s International Commercial Director, will take on the role of Managing Director, UK. David will focus his efforts on developing the UK market and will manage the UK team across all departments, while working closely with the global teams based in Miami, which provide operational, day-to-day support to all international markets.
With Azamara’s latest ship, Azamara OnwardSM, making her maiden call in the small port of Koper alongside her three sisters – Azamara Journey®, Azamara Quest® and Azamara Pursuit® – this historic event was celebrated
by the Municipality of Koper with a ceremony in the beautiful Praetorian Palace, a 15th-century Venetian Gothic palace located in Tito Square.
Koper’s local government officials and port authorities came together with the captains of each Azamara ship to exchange plaques commemorating the sisters’ meeting. Azamara’s four ships will be meeting once again in Koper in the fall of 2023.
For more information, please visit
Azamara.co.uk
*Early Booking Bonus is applicable to Club Balcony staterooms and above
on select sailings only. Book by date varies per sailing. Sailings up to 3rd April 2024 must be booked by 31st December 2022 and sailings up to 29th November 2024 must be booked by 31st August 2023 to receive the offer.
See Azamara.co.uk/luxury-cruise- deals for full terms and conditions and details.
BEST YEAR ON RECORD IN THE UK FOR AZAMARA
“This is a
really exciting
moment for
Azamara in
the UK,” said
David Duff,
Managing
Director, UK at
Azamara. “The
UK proves to
be a leading market for us year- on-year and now with a reinforced sales team, we can expand our reach even further, visit more travel partners and distribute products across more channels.
“We just had our best year on record in the UK and with demand for cruising still strong, we are confident that these changes will set the foundations for further success in 2023 and beyond.”
Most recently, Azamara celebrated
a rare occurrence on Saturday 8th October in Koper, Slovenia, where the cruise line’s four sister ships met for the first time ever.
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NOVEMBER 2022
Bordeaux, France
Adventures in Europe are just a sail away. With late nights and overnights in ports that let you roam each country through the lens of a local, get an intimate look at the hidden gems Europe has to offer with your choice of 84 new Europe sailings in 2024.
Azamara® ships can take you to many ports only accessible to smaller vessels and into scenic waterways like Norway’s unspoiled Trollfjord and Germany’s Kiel Canal. Sip wine while watching the sunset in Bordeaux at charming châteaus, or join us in Reykjavik for a chance to soak in their famous geothermal Blue Lagoon.
If you’re passionate about a particular country, try one of our Country IntensiveSM Voyages. This travel concept, pioneered by Azamara®, lets you explore deeper as you stop at most, if not all, ports within one country for a more immersive travel experience.
We’ve added over 10 new ports in 2024, including Ceuta, Spain, on the coastline of Morocco, where you can walk alongside the medieval City Walls or enjoy its astounding beaches. Another is Porto Santo Stefano, Italy, famous for its seafood restaurants and Spanish fortress. Dine al fresco along the harbour and enjoy the panoramic views.
Best of all, when you book a Balcony stateroom or Suite on our new 2024 voyages, you can receive an Early Booking Bonus* that includes a USD $300 Onboard Credit, unlimited Wi-Fi for one device, and a Premium Beverage Package for two guests!*
Let us show you Europe, and change the way you sea.
FOR FURTHER DETAILS PLEASE VISIT: CLUBAZAMARA.CO.UK OR AZAMARA.CO.UK
*Applicable to Club Balcony staterooms and above on select sailings only. Book by date varies per sailing. Sailings from 18th November 2023 to 3rd April 2024 must be booked by 31st December 2022, and sailings up to 29th November 2024 must be booked by 31st August 2023 to receive the offer. See our website for full details and Terms & Conditions.
Change The Way You Sea ©2022 Azamara. Ships registered in Malta. ‘Change The Way You Sea’ is an international service mark of SP Cruises OpCo Limited.
NEWS
TRAVEL INDUSTRY CONTRIBUTES
£80BN A YEAR TO UK ECONOMY
A new joint-report from ABTA and UKinbound, ‘International Travel: Powering the UK economy’, outlines the value of international travel to
the UK economy in terms of supporting jobs, economic contributions and taxes paid to
HM Treasury.
The report has found that each year UK international travel contributes £80bn to the UK economy, supports 1.5 million jobs – 4.5% of all jobs in the UK - provides £13.2bn to HM Treasury in taxes and generates £84bn in travel-related spending across the UK.
In terms of growth, the report reveals that with the right policy framework, inbound and outbound travel could outperform the average growth for the UK economy over the next five years, with inbound travel forecast
to grow 20%, and outbound travel 15%, compared to forecast growth of 10.3% in the wider UK economy by 2027.
ABTA and UKinbound produced the joint report to demonstrate to Government and politicians that the two sectors are interdependent and interlinked.
The research behind the report can be found in full on ABTA’s website at www.abta.com/internationaltravel.
AER LINGUS RESTARTS
BARBADOS SERVICE
Aer Lingus has restarted its non-stop Manchester - Barbados winter service.
Operating every Wednesday, Friday and Sunday, the service will fly direct from Manchester through to 30th April, 2023. Fares start from £245 each way including taxes and charges.
Aer Lingus also operates direct non-stop routes from Manchester to New York JFK and Orlando.
EMIRATES EXPANDS SERVICE FROM NEWCASTLE INTERNATIONAL AIRPORT
Emirates is increasing its operations at Newcastle International Airport to seven days a week.
Commencing 1st December 2022, the airline, which operates a wide-body Boeing 777 aircraft, fitted in a two-class configuration split between Business and Economy, will introduce a 6th and 7th weekly flight to meet the continued demand from the region.
Emirates also now offers an earlier lunchtime departure, making it even easier for North East passengers to connect to long-haul destinations including Dubai, Thailand, Australia, Malaysia and the Indian Ocean.
Richard Jewsbury, Emirates Divisional Vice President
in the UK, said: “We’re excited to be scaling up our operations to and from Newcastle Airport to offer a daily service from 1st December, in order to provide even better connectivity to people in the North East. With a steady growth in bookings to Dubai and beyond from the airport, we expect this trend to continue over the busy Christmas and New Year period.”
THE RIVER IS MY HAPPY PLACE
62
NOVEMBER 2022
Spirit of Adventure
We explore differently. We have always encouraged our expeditioners to experience the wild places in a range of different ways. We remain true to our ethos and our focus on getting our expeditioners off ship as much as possible, with multiple landings every day. Our purpose-built ships enable us to deliver a world leading activities program and make shore excursions. Whether you plan to kayak, hike, climb, ski, snorkel or
dive our expert guides have the expertise and knowledge to help you safely push the boundaries of your experience and share their love of adventure with you.
Relaxed Onboard Atmosphere
We hope that you will enjoy our warm, informal, and relaxed style onboard. Aurora has always been about relationships, and we hope after an expedition with us that you will have a relationship with Aurora and some of your fellow expeditioners that will last a lifetime.
Education and Enrichment
With education and enrichment at the heart of the way we explore, we have programs that features experts and special guests in the fields of exploration, conservation, science, photography, art, culture and more to enrich your expedition with their unique perspectives, insights, and experiences. As well as the opportunity for all expeditioners to participate in citizen science programs.
We want you to be inspired and connect more deeply to the places, wildlife, and people on your expedition. Because when you disembark, we want you to be richer in your knowledge and understanding of our planet than you were when you stepped onboard.
Included Extras
Whether it is an expedition jacket to keep, charter flights or pre-/post-voyage accommodation, free Wi-Fi and gratuities, our inclusions are what most others would consider extras. For a full list of inclusions for each voyage, please view the itinerary page on our website.
Life. Changing EXPERIENCES
Book with Confidence
We have easy and flexible booking options to give you peace of mind by protecting 100% of the investment entrusted to Aurora Expeditions.
Health & Safety
As part of our commitment to ensure that we are doing small ship expedition travel in the safest and most enjoyable way possible, every aspect of Aurora Expeditions’ Health and Safety program has been strengthened.
Experience & Expertise
When you travel with Aurora Expeditions, you travel with the most dedicated, experienced, passionate and skilled Expedition Team in the industry.
We Care
A sustainable future has never been more important. We see expedition travel as a force for good. We are accelerating meaningful changes om our ongoing care for the planet programs and are active in doing more to help make positive impact on the planet.
For more information and to book, contact Aurora Expeditions:
United Kingdom & Europe
Freecall: +44 (0) 808 189 2005 e: [email protected] w: auroraexpeditions.co.uk