FREE Airfare*
FREE Airport Transfers*
plus choose one:
FREE Shore Excursions FREE Beverage Package FREE Shipboard Credit
plus inclusive amenities:
FREE Internet
FREE Speciality Restaurants
FREE Room Service 24 Hours a Day FREE Shuttles to City Centre
FREE Fitness Classes
FREE Still & Sparkling Vero Water FREE Soft Drinks & Speciality Coffees FREE Launderette
celebrating two decades of
THE FINEST CUISINE AT SEA®,
CURATED TRAVEL EXPERIENCES
& SMALL SHIP LUXURY
with a special celebration gift of up to US$800 Shipboard Credit
on a select set of sailings.
Take advantage of this exclusive offer from 16th January to 28th February 2023.
Scan QR code to view over
100+ sailings applicable for this offer.
CRUISE
13 REASONS TO EXPLORE WITH HURTIGRUTEN EXPEDITIONS
1. NO-FLY EXPEDITION CRUISES
Experiencing a Hurtigruten expedition is now easier than ever with incredible sailings departing directly from Edinburgh, Glasgow and Dover! Avoid the need for busy airports and sail direct to Norway, the British Isles, Scandinavia
and Iceland.
2. 230 PORTS AND LANDING SITES
Encompassing 15 global destinations, Hurtigruten Expeditions cruises probe the furthest reaches of the planet, from Antarctica to the Arctic, Galapagos to Guinea Bissau, as well as the legendary Northwest Passage.
3. UNIQUE EXPERIENCES
Whether it’s setting foot on Antarctica, kayaking at the foot of an Alaskan glacier, or visiting a tribal community in Africa’s little-visited Bissagos Islands
– authentic, unforgettable experiences await everyone who travels with Hurtigruten.
4. SCIENCE FOCUS
With onboard scientists and
the most extensive science programme in the industry, Hurtigruten Expeditions bring nature right into the heart of their ships where guests can learn more about their destinations and contribute to important research.
5. GREEN PIONEERS
From their state-of-the-art
hybrid electric ships, their ban
on single-use plastics and their focus on environmental protection, Hurtigruten Expeditions’ desire to drive change for good sits at the heart of their ethos.
6. DELICIOUS FOOD
Regionally inspired and locally sourced, all food is cooked by master chefs and served in stylish onboard restaurants, with dishes featuring a diversity of exquisite seafood, meat and plant-based options.
7. FULL IMMERSION EXPERIENCE
Expedition boats for beach landings, kayaks for water level exploration, snowshoes and survival gear...when exploring with Hurtigruten Expeditions, people get up close and personal with the environment in every destination.
8. EXPECT THE UNEXPECTED
An expedition cruise is an experience like no other. In true explorer style Hurtigruten Expeditions works with nature, adjusting plans to seek out exciting opportunities and setting a course for adventure.
9. EXPEDITION TEAMS
Handpicked experts from a range of fields will deliver lectures, guide onshore visits, and take guests kayaking and expedition boat cruising while fostering their sense of wonder in the places they visit.
10. MODERN EXPEDITION SHIPS
Engineered for exploration and small enough to dock at local ports and get intimate with nature – all ships in the Hurtigruten Expeditions fleet feature stylish cabins designed for comfort
and relaxation.
11. INCLUSIVE VALUE
All Hurtigruten Expeditions cruises feature included extras such as complimentary wine and beer with meals, free Wi-Fi and an activity in every port of call – and there are no extra taxes or gratuities to pay.
12. WORKING WITH
LOCAL COMMUNITIES
Whether it’s an Inuit settlement in Arctic Canada or a village in tropical Cape Verde, supporting and trading with the local communities Hurtigruten Expeditions visits is how they’ve always done business.
13. FRIENDLY AND INFORMAL
There’s no dress code on board. Hurtigruten Expeditions guests can simply relax and enjoy the warm and professional service they’ve been delivering for nearly 130 years.
To discover Hurtigruten Expeditions full range of cruises, visit www.hurtigruten.co.uk or call 0208 846 2666.
For exclusive agent content, sign up to their dedicated Agent Portal now at agentportal.hurtigruten.com
© Andreas-Kalvig-Anderson
52
JANUARY 2023
Call 0203 733 9194 | Visit hurtigruten.co.uk
Terms and conditions: *From price quoted in GBP and is per person, based on two people sharing a cabin. Prices correct at time of printed. Please see www.hurtigruten.co.uk for full terms and conditions. Images: © Shutterstock/Chelsea Claus/Tommy Simonsen.
Scan the QR code to learn more
ONE STEP CLOSER
TO A WORLD OF
WONDER
Scottish Isles and Iceland: Expedition Cruise to/from Edinburgh
Sail to or from Edinburgh to the Icelandic capital via the remote and wild isles of the North Atlantic. As the gentler summer weather warms these much-storied seas, you’ll explore exciting capital cities, Neolithic sites, thriving island towns, and tiny villages where the influence of the Vikings can still be felt.
Seabirds and marine life thrive under the huge skies of the North Atlantic. Whether you’re on our small expedition boats, on MS Maud’s decks or on foot, you’ll see towering cliffs teeming with bird life and watch for whales and dolphins splashing in the seas around us.
Sail from
Edinburgh
9-day
Iceland Cruise
Edinburgh – Reykjavik:
01 July 2023
Reykjavik – Edinburgh:
19 September 2023
FROM £2,490pp* ONLY
Book now
CRUISE
AZAMARA ANNOUNCES
NEW 2024 AND 2025 ITINERARIES
Azamara has released details of 44 new voyages for Winter 2024/2025, with Azamara Quest sailing South Africa, Azamara Journey cruising along South America, Azamara Pursuit visiting Asia and Australia and Azamara Onward embarking on the 2025 World Voyage.
“We are very excited to bring our guests to every corner of the world aboard our four-ship fleet,” says Carol Cabezas, President of Azamara. “Our smaller ships will visit unique ports and hidden gems around the world, including maiden ports in the Philippines, Fiji, Samoa and beyond. With high demand for cruising and unique travel experiences across all regions, we look forward to continuing to immerse our guests in some of the world’s most beautiful and culture-rich destinations.”
Azamara Quest will embark on six back-to-back
South Africa Country Intensive voyages, visiting ports such as Port Elizabeth, East London, Durban, Mossel Bay and Cape Town, as well as the port of Maputo
in Mozambique.
Azamara Journey will cruise along South America’s coasts, offering guests immersive experiences to dive deeper into local cultures while Azamara Pursuit will navigate Asia with two of Azamara’s Japan Country Intensive sailings and also visit Australia and
New Zealand.
Azamara Onward will be sailing its 2025 World Voyage, departing from San Diego and visiting 37 countries before concluding in Southampton. This itinerary will include 15 overnights and 31 late stays in port. World cruisers will enjoy 13 complimentary exclusive events and over $25,000 in exclusive amenities.
WAVE SEASON OFFER
FROM CUNARD
Cunard has launched the “Treat Yourself, On Us” wave season offer, with special savings on Princess and Queens Grill Suite Bookings.
The savings are available on 2023 and 2024 voyages across Cunard’s fleet – flagship Queen Mary 2, Queen Victoria, Queen Elizabeth and the line’s newest ship, Queen Anne.
From 3rd January through 28th March, 2023, the promotional offer includes onboard credit up to $2,000 per stateroom and discounts of up to 30% for all fares. Onboard credit may be used for shopping, shore excursions, spa, restaurants and other services. The drinks package and hotel & dining service charge are included when booking any Princess or Queens
Grills Suite.
The “Treat Yourself, On Us” offer is available on select voyages seven nights or longer between 16th May 2023 and 3rd January 2025.
Itineraries include: 2023 Alaska, Asia, Australia, Canada, Caribbean, Europe, Mediterranean, Panama Canal and Transatlantic Crossing; 2024 Asia, Australia, Europe, Mediterranean, Panama Canal, Transatlantic Crossing and World.
Guests can enjoy some of Cunard’s signature sailings including the line’s newest vessel, Queen Anne, which will sail the Western Mediterranean on a variety of eight to 16-night voyages featuring a mix of days at sea and time in port.
The Transatlantic Crossings on flagship Queen Mary 2 sails New York to Southampton with seven nights at sea across the North Atlantic. Queen Mary 2 will also make Crossings between New York and Hamburg in 2023
and 2024.
Life is short
& the world is wide
54
JANUARY 2023
Ready. Set. Sail.
With extra spending money from Cunard.
At Cunard, we like to give our guests more. Right now, guests will receive additional money to spend on board. Of course, so many wonderful experiences are already included (Afternoon Tea, anyone?). So, will they choose a hot stone, seaweed,
or even a bamboo massage? Perhaps a cocktail masterclass with an expert mixologist? However they spend their time with us, we’ll help them to get more from every moment.
Win a voyage for two and 1,000 Shine points every day.
You could be packing your own bags and boarding one of our Queens in 2023, as we are giving away voyages over the coming weeks. All you need to do is remember to enter all of your Cunard Fare bookings, at Shine Rewards Club, to be in with the chance of winning. Plus, every day there will be one winner of 1,000 Shine points. To be in with a chance of winning the 1,000 Shine points, play your 2023 Cunard Fare bookings made between 20 December 2022 to 28 February 2023.
Visit Shinerewardsclub.com for more information.
OUR BIGGEST OUR BIGGEST OFFER OFFER
OF THE YEAR
OF THE YEAR
FLY DIRECT TO EUROPE FROM *
*Terms and conditions apply
When your clients book their dream holiday before 1 March 2023, they’ll enjoy up to 75% off second guest fares*, savings of up to £800 per room, and up to $800 per room of onboard credit* to spend however they choose.
DURATION
– NIGHTS
– NIGHTS
NIGHTS
ONBOARD CREDIT PER PERSON
VISIT CELEBRITYCENTRALCOUK
FOR MORE ON ALL OUR LATEST NEWS CAMPAIGNS AND REWARDS
*Correct as of December 2022 subject to change and availability. $800 onboard credit based 10+ night cruise and 4 people sharing. The Offer applies to bookings made between 06 December and 1 March 2023. Excluding Galapagos sailings and Alaska Cruise tours. The Guests’ onboard account will be credited with the applicable onboard credit. The onboard credit has no cash value, cannot be used in an onboard casino, is non-transferable, is nonredeemable for cash, and will expire if not used by 10:00pm on the final night of the cruise. ^Terms and conditions apply, visit celebritycentral.co.uk/rewards for full conditions.
SELL MORE
WIN MORE
UP TO ^ COULD BE YOURS
YOUR CHANCE TO WIN IN OUR BIGGEST CASH GIVEAWAY EVER
THE TOP AGENTS WILL WIN EACH
And with our prize draws, there are more opportunities for everyone to win - even if you're not in our top 100!
WIN A BONUS^
Make 10+ Celebrity Cruises bookings to be in with a chance to win. 50 prizes are available to be won!
WIN A BONUS^
Make 20+ Celebrity Cruises bookings to be in with a chance to win. 25 prizes are available to be won!
Plus, earn up to £20 on every booking you make from Interior to The Retreat®.
HOW TO WIN
Simply make as many new Celebrity Cruises bookings as you can between 6 December 2022 and 1 March 2023. Remember to claim your bookings on Celebrity Rewards, accessed via celebritycentral.co.uk
DEC – MAR
CRUISE
MSC CRUISES REVEALS
TOP TRAVEL TRENDS FOR 2023
MSC Cruises has released details of the top travel trends for 2023 - based on the cruise line’s forward booking data.
New trends include many Brits choosing to cruise from Southampton for Summer 2023 - almost 65% of all MSC Cruises’ UK guests chose to set sail from the UK. MSC Virtuosa will sail to The Netherlands, Spain and Morocco on cruises ranging between 3 and 27 nights, meaning that Brits can choose a no-fly destination.
The cruise line has also seen an increased focus on sustainability, as travellers become more conscious of the environmental footprint of their travel and seek out eco-friendly holiday options. MSC Cruises’ booking data reveals that the “Nature & Wildlife” shore excursion is the most popular shore excursion for Brits. MSC Protectours are shore excursions that focus on environmental sustainability with tours involving zero environmental impact while others make a direct contribution to the environment, for example, tree planting or
beach cleaning.
MSC Cruises also recently launched MSC World Europa, the first LNG-powered ship of the fleet. LNG is the cleanest fuel available for cruise ships today: it eliminates sulphur oxides emissions and fine particles, greatly reduces nitrogen oxides, while reducing CO2 emissions by up to 25%. MSC Euribia, due to start sailing in 2023, will also be powered by LNG.
Among all the new travel trends for 2023, luxury travel looks set to be big and travellers are also considering lesser-known destinations. Brits are increasingly booking unique destinations such as Iceland and the Fjords looking for once-in-a-lifetime experiences.
The booking data also reveals that 3 in 5 guests book all-inclusive drinks packages in a bid to save money.
‘MOMENTS OF WONDER’ CAMPAIGN FROM THE SCENIC GROUP
The Scenic Group has launched its latest agent campaign, the new ‘Moments of Wonder’ incentive prize programme to celebrate the offers available during this winter’s peak season Wave campaign.
Agents who make a new river or ocean booking with Scenic Luxury Cruises & Tours or Emerald Cruises between 3rd January and 28th February 2023 will be entered into a grand prize draw to win one of
six ‘Moments of Wonder’ that showcase some of the ‘Scenic Enrich’ and EmeraldPLUS experiences available to their clients when sailing.
Experiences include helicopter rides, private dining and cooking experiences at a five-star restaurant, a private vineyard tour, a luxury evening of wine and whisky tasting with an expert plus spa evenings.
The events will be hosted by The Scenic Group sales managers across the UK. The Scenic Group is also offering a brand-new E-bike (the latest Apollo Hybrid bike) to one lucky winner.
Scenic and Emerald Cruises director of trade sales Andrea Stafford said: “In the long, dark winter months travel agents are always at their busiest, so we thought it would be great to give them the chance to brighten things up with a fun competition.
“The Enrich excursions that we offer clients with Scenic Luxury Cruises & Tours are part of what makes our holidays stand out from the crowd – each is something truly amazing with real ‘brag appeal’. Guests love the fact they have access to experiences and events that aren’t typically available. What could be better than bringing some of that excitement to the UK!”
To support the incentive along with the turn-of-year promotion, Scenic Group’s sales managers will also be hitting stores and call centres across the country and hosting their own little moments of wonder, be it luxury goody bags or a team lunch.
Agents interested in working with The Scenic Group should contact their local Sales Manager at [email protected]
58
JANUARY 2023
RIVER REWARDS
Earn luxury gifts for EVERY booking you make!
The more river cruises, land journeys or ocean & yacht cruises you book, the greater the rewards*, with the chance of earning bonus points for going above-and-beyond.
Exchange your points for luxury gifts; from designer fragrances to complimentary cruises, the sky really is
the limit!
100 Earn100pointsforEVERY Scenic or Emerald Cruises
river cruise booking you make.
Earn 150 points for EVERY 150 landjourneybooking
you make.
200 Earn200pointsforEVERY luxury ocean cruise booking you make.
We even cover all the taxes!*
Truly all-inclusive Europe river cruises
Award-winning Europe river cruises
Enriching 5-star river cruises in South East Asia
Small ship cruising in Southeast Asia
Ultra-luxury 6-star ocean cruises
Luxury yacht cruises
Start shopping now at www.riverrewards.cruises
Terms and conditions: Points have no monetary value and cannot be exchanged for cash. Points must be verified by Scenic and Emerald Cruises prior to gift being claimed at [email protected]. All items are subject to availability and Scenic reserves the right to provide alternative gifts of similar value. Prizes will be sent within 8 weeks of the closing date. *We pay the basic rate tax and National Insurance and the scheme is fully compliant with HMRC. For full terms and conditions visit www.riverrewards.cruises.
CRUISE
60
JANUARY 2023
How have sales in the UK and Ireland market performed/recovered post covid?
Incredibly well is the short answer. We took the decision to restart cruising within the UK ahead of any other cruise line and as a result, we attracted a significant amount of new to cruise business which we were delighted about. We also enjoyed an amazing 58% repeat factor as a result of operating these highly successful sailings with superb passenger feedback about our product.
Even better news is that we are continuing to see record breaking sales for the UK and Ireland and this is massively encouraging for us and our travel agent partners.
Are there any MSC Cruises products out-performing your expectations for 2023 and 2024?
Our UK no fly cruises from Southampton on board MSC Virtuosa are literally flying off the shelf - demonstrating that the predicted pent up demand for people to cruise is most certainly there. We are also seeing strong interest and demand for our long haul fly-cruises, due largely to great support from our travel agent partners.
The ships and products that we are operating in the Caribbean market are also driving incredible sales. Here we are - onboard this game changing new ship - MSC World Europa, so it’s no surprise that our Arabian cruises are also proving so popular, offering guaranteed sunshine, cruising on board a ship with excellent facilities calling into world class destinations.
Looking further ahead, which MSC Cruises destinations would you recommend to travel agents to highlight and promote
to clients?
The Mediterranean is still a massive market and we offer an incredible choice of itineraries and departure ports at great value. Given that we are practically sold out for Arabian sailings in 2023, I would now be looking at this opportunity for 2024. We offer the unique benefit that passengers can choose to embark/disembark in either Dubai, Abu Dhabi
or Doha thus offering fantastic cruise and stay options with relatively short flights from regional airports such as Newcastle, Glasgow, Edinburgh and Dublin.
Our 14-night cruises from and to Barbados have also been a stand out sales success so agents take note - talk to us and let’s work together for our mutual success.
What advice would you give to an agent who wanted to target the MSC Cruises product - looking to gain a substantial uplift in sales and repeat business for you?
We are incredibly travel agent friendly - we currently have 19 sales staff and we firmly believe in and continually invest in our sales team. Contact your local MSC Cruises sales representative and see what we can do for your business!
Promoting group travel in its various forms can be a lucrative market for agents.
What support assistance and tools can MSC Cruises offer to agents to help them succeed in this market?
We have a fantastic industry leading group policy. My suggestion would be to focus initially on one departure and see how well this goes.
MSC Cruises is known and highly respected for its first-class product and innovation. What can we expect from the cruise line going forward?
The customer (rightly) is at the heart of everything we do and we operate the on board product to suit customers. We listen very carefully to what they tell us and act upon it. Feedback from our customers is consistently fantastic and so we will be continuing to do more of the same as we move forward in 2023.
Remind us why travel agents are so critical to your success
Some 80% of our business is generated by our travel agent partners which is a huge portion. Our business and success goes hand in hand with our agents. We want to work with, promote and expand with the travel trade.
Finally, where is your favourite port of call (non Italian!)?
Geiranger Fjord in Norway - I was completely blown away with its incredible vistas and stunning scenery.
Travel Matters speaks to
ANTONIO PARADISO
Managing Director
UK and Ireland for
MSC Cruise Line while on board MSC World Europa in Doha
CRUISE
Review of Silversea’s Galápagos cruise
Julie Nunes | Sales Manager – North East England Silversea Cruises (UK) Limited
I could hardly contain my excitement when I was asked to host a trip to the Galápagos Islands onboard Silver Origin - a true bucket list destination and somewhere I have dreamt of travelling for my whole career.
Selling a voyage around Galápagos can seem a daunting task if you have never sold this destination, but Silversea Cruises makes the whole journey seamless with our all-inclusive fares. We flew via Amsterdam to Quito, spending two nights at the JW Marriott with a cool night tour included. Quito is
a beautiful colonial city, not only is it the highest capital city above sea level but you can also visit the Equator line - well worth a visit!
Before we knew it, we were boarding the short flight to San Cristóbal, Galápagos where all our voyages start. We offer two, seven-night itineraries throughout the year, ours being the North Central Isles.
The fifirst thing that struck me as
I waited for one of our 8 zodiac boats to whisk us onboard were
the number of sea lions and Sally light-footed crabs jostling for space on the pier - the wildlife is amazing.
Silver Origin carries only 100 guests and is built specifically to sail Galápagos and features one of the highest crew-to-guest ratios, a team of Ecuadorian national guides and all-balcony suites. From the minute you step onboard via basecamp, you just sense that this is going to be the most extraordinary voyage.
What’s difffferent about Galápagos
is the incredible wildlife that is constantly all around you. I’d heard of Blue-Footed Boobies and Giant Tortoises but there is so much more to see including Red-Footed & Nazca Boobies, Splendid Frigate Birds, Giant Iguanas and cute Galápagos Penguins all living side by side in harmony together.
Day one is all about getting to know the ship. There are two restaurants onboard serving Ecuadorian-inspired cuisine and the outdoor spaces include a hot tub and star gazing platform. I just had time to make sure my wetsuit, (which is provided) fitted before heading out on deck, a glass of Ecuadorian wine in hand as we sailed past iconic Kicker Rock and into the sunset.
Daily briefings in our Explorer lounge by our Expedition team builds up the excitement for the next day, which starts off early with a leisurely hike or snorkel.
Our Expedition team is at the heart of the Galápagos experience and trained in every aspect of Galápagos life. If it hadn’t been for Martin, we would never have spotted the giant manta-ray whilst snorkelling, the highlight of our trip, oh and the hammerhead sharks!
I’m sure the agents on board would agree that it’s almost impossible
to describe every life-changing experience we encountered throughout the week. I also want to keep some things secret for you and your guests to discover for yourselves - trust me you won’t be disappointed.
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JANUARY 2023
2024 European
River Cruises now on sale
Including
• Luxurious and modern five-star ships
• Fascinating tours and excursions
• Full board
• Return flights from Manchester, Edinburgh, Glasgow or Newcastle, plus many others
• Riviera Travel Cruise Director and Concierge
7 nights from £1,399PP 14 nights from £,2799PP
To find out more, request a brochure or to book
01283 744307 | rivieratravel.co.uk/agents
Forever Curious
Save 10%
with our early bird booking offer*
Book by 28 February 2023. Applies to new bookings made on 2024 classic European river cruises of 8 days or more, on all middle and upper deck cabins. Solo exclusive cruises are excluded.
ABTA No.V4744
CRUISE
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WINDSTAR CRUISES HOSTED AGENTS TO A GREAT PRESENTATION AND
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T THEIR SHIPS AND NEW ITINERARIES.
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MONEMVASIA, GREECE
WINDSTAR KNOWS THE WAY
THE MEDITERRANEAN
TO
WIND YACHTS
STAR PLUS YACHTS
Featured Voyages
Comprehensive Spain
Star Legend | 12 days | 2 May & 4 September, 2023 Barcelona to Bordeaux (or reverse)
from £3,999 pp fly-cruise
Impressionist France
Star Legend | 11 days | 14 May & 24 August, 2023 Bordeaux to Amsterdam (or reverse)
from £3,999 pp fly-cruise
Classic Italy & Dalmatian Coast
Wind Surf | 8 days | 30 April, 15 July, 22 August, 27 September, 15 October & 23 October, 2023 Venice to Rome (or reverse)
from £3,249 pp fly-cruise
Yachtsman’s Harbors of the Rivieras
Wind Surf | 7 days | 16 May, 23 July, 15 August,
10 November 2, 2023 | Rome to Barcelona (or reverse) from £2,459 pp fly-cruise
Adriatic Archipelagos
and Greek Goddesses
Wind Surf | 9 days | 17 June, 6 July, 30 August & 18 September, 2023 | Venice to Athens (or reverse) from £3,099 pp fly-cruise
0843 378 0647 cruiseline.co.uk/cruise-lines/windstar-cruises
Terms and conditions: Fares are based on twin share and include return economy flights and overseas transfers. The air holiday package has been exclusively packaged by The Cruise Line and is ATOL protected by the Civil Aviation Authority. Offers are subject to availability and may be withdrawn at any time. All prices are correct at the time of going to press. E&OE
Surrounded by wonders like the magnificent Cinque Terre, the culturally transcendent Alhambra, and the Belém Tower monument, it is easy to fall in love with the Mediterranean. With unique cruise itineraries, Windstar brings you closer to this spectacular part of the world. Cruise the Guadalquivir River, the only navigable river in Spain spanning 408 miles, to Seville. Anchor in the heart of Old Town Dubrovnik as larger cruise ships pass by. Visit a local Mediterranean market with our Windstar Chef, enjoy local experiences in interesting locales such as Giardini Naxos, Portofino, and Mallorca and see a new port almost every day with never more than one sea day.
180 DEGREES FROM ORDINARY
• Sailing or all-suite yachts serving just 148 to 342 guests
• Authentic, unscripted, uncrowded and personal experiences
• Casual and welcoming atmosphere
• Locally inspired cuisine developed by talented and Michelin- starred chefs featuring fresh, locally-sourced ingredients and plant-based options
• Complimentary Watersports Platform, Open Bridge and complimentary access to Worldspa by Windstar
• Thoughtful and genuine crew to welcome you into the Windstar family
• Choice of All-Inclusive including Wi-Fi, unlimited wine, beer, and cocktails, and all gratuities; or Cruise Only Fares with amenities a la carte
CRUISE
‘TIME OF YOUR LIFE’ WAVE OFFER
FROM HOLLAND AMERICA LINE
Holland America Line is sailing into the annual “wave” cruise-booking season with a
“Time of Your Life” offer.
Valid until 28th February, 2023, guests who book select summer 2023 to spring 2024 cruises receive a free stateroom upgrade, fare discounts, free fares for kids and reduced deposits - plus tours, drinks, specialty dining and Wi-Fi with the “Have It All” premium package.
As a bonus, cruisers who book by 31st January, 2023, also receive up to $400 per stateroom onboard credit, depending on the length of the cruise.
Guests can book a verandah stateroom for the price of an ocean-view (or ocean-view for the price of an interior) and kids aged 18 and under travelling as the third and fourth guests in a stateroom can sail on select 2023 and 2024 cruises for free (taxes, fees and port expenses are additional) making a family vacation more affordable.
Based on the length of the cruise, guests receive up to three tours valued at $100 each while on board, clients can enjoy a large selection of wine, beer, spirits, cocktails and soft drinks. Up to 15 drinks per day are allowed, and bar service charges are included with the Signature Beverage Package.
Depending on the ship and duration of the cruise, guests can also enjoy Holland America Line’s specialty dining
up to three nights, including Pinnacle Grill, Tamarind
and Canaletto.
Andy Harmer, Catriona Parsons
and Jo Rzymowska
Andy Harmer, Edwina Lonsdale and Bernie Carter CLIA HONOURS HALL
OF FAME INDUCTEES
CLIA UK & Ireland has revealed the first inductees into its Hall of Fame.
These include: Catriona Parsons, head of cruise commercial at Hays Travel; Edwina Lonsdale, managing director at Mundy Cruising and Cruise Britain.
Catriona Parsons was recognised by CLIA for being 'one of the leading advocates for cruise within retail businesses that are well represented on the high street'. She was praised for her 'can-do attitude, resilience and belief in cruise holidays' and 'growing cruise as a proportion of Hays' holiday business via an innovative approach, engaging their internal team as well as the entire cruise industry'. Her award was presented by Jo Rzymowska, vice president & managing director, EMEA, Celebrity Cruises.
Edwina Lonsdale was hailed as a 'visionary in the industry and in cruise retailing' and for 'taking her business from strength to strength and being a true ambassador for the whole of the cruise community'.
Her success was attributed to 'hard work, expertise, building relationships across the cruise community and on providing a dedicated service that treats every single cruise holiday and every customer, as something very special'. Her award was presented by Bernie Carter, managing director & SVP, Oceania Cruises.
Cruise Britain was commended for 'shining a light on the benefits of inbound cruise tourism, as well as cruise holidays that start in the UK'.
The Hall of Fame will now be a regular fixture in the cruise calendar and awarded annually at the CLIA Winter Ball.
LIVE SIMPLY, DREAM BIG
66
JANUARY 2023
UP
25%* FREE
SHORE EXCURSIONS
SPECIALITY DINING
SIGNATURE BEVERAGE PACKAGE WI-FI
LOW DEPOSIT
FREE KIDS FARES
LIMITED TIME: UP TO US$400 ONBOARD CREDIT PER STATEROOM TIME OF YOUR LIFE SALE
Holland America Line the cruise line dedicated to explorers, foodies and music lovers who want to pursue these passions on all seven seas and continents, on eleven perfectly sized, refreshingly uncrowded ships filled with one-of-a-kind experiences. Guests looking to book their next Holland America line cruise before 28 February can take advantage of our 'Time of your life sale'. Need inspiration? Look no further...
TO + BALCONY +
OFF
UPGRADE
-Night
Mediterranean Rivieras
Cruise only £999 per fares from person
-Night
Southern Caribbean Seafarer
Cruise only £1,269 per fares from person
-Night
Japan Discovery
Cruise only £2,049 per fares from person
Oosterdam: 24 Apr 2023
CIVITAVECCHIA ROME TO BARCELONA
VISITS: Naples; Palermo (Sicily);
La Goulette (Tunis); Livorno (Florence/Pisa); Marseille (Provence).
INCLUDES ‘Have it All’
Rotterdam: 3 Nov 2023 ROUNDTRIP FT LAUDERDALE
VISITS: Willemstad (Curacao); Kralendijk (Bonaire) Oranjestad (Aruba); Half Moon Cay.
INCLUDES ‘Have it All’
Westerdam: 15 Oct 2023
ROUNDTRIP YOKOHAMA TOKYO
VISITS: Miyako; Hakodate; Aomori; Vladivostock (Russia); Sakaiminato; Sasebo; Kagoshima; Kochi.
INCLUDES ‘Have it All’
Visit POLAR Online via GoHal.co.uk, call our reservation team on or visit hollandamericaline.com
TERMS & CONDITIONS: Prices displayed are based on cruise only. Prices are correct at time of print but are subject to change. Unless otherwise noted, all elements of the Wave Offer are available only on Summer 2023– Winter/Spring 2024 cruises/Cruisetours and exclude Grand Voyages and any voyage lasting 5 days or less booked between 14 December 2022 and 28 February 2023. Stateroom upgrades are available in select stateroom categories and ships and are subject to the availability of the staterooms in the next highest category. Entire Wave Offer has no cash value, is subject to availability, is capacity controlled, may be modified or withdrawn at any time, is available for new bookings only, is not combinable with any other discounts, and is neither transferable nor refundable. Guests who make an eligible booking through this Offer will receive up to 25% off their cruise fare. Up to 25% off discount is based on Have It All launch fare. The percentage off discount will not apply to Taxes, Fees & Port Expenses. Kids Cruise Free: Guests ages 17 and under (“children”) are eligible to travel free (Taxes, Fees & Port Expenses are additional) when booked as a 3rd and/or 4th guest on select 2023 and 2024 cruises. Limit up to two free children per eligible booking. Kids Cruise Free rates are available only when booked with promotion code Z3* with a 1st/2nd guest booking with promotion code VV*. Guests booking with Z3*are ineligible for Have It All (O1). Reduced Deposit is a reduced per-person booking deposit available only for 1st/2nd guests in a stateroom on new bookings on select cruises and Cruisetours booked outside of the final payment date. Balance is due on final payment of the booking. Offer is available only on select cruises and Cruisetours unless sold out or otherwise withdrawn. Standard refund and cancellation conditions apply. Onboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska Cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per
stateroom) for guests booked on a 21+ day cruise. Limit: One (1) Onboard Credit per guest. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Onboard Credit Kicker offer ends 31 January 2023. Ships’ Registry: The Netherlands.
NEW PORT-TO-PORT PREPAID BOOK BY 28 FEBRUARY 2023
SAVINGS UP TO 20% COMPARED TO PORT-TO-PORT
At Silversea, we believe that choice is at the heart of true luxury and invite you to discover a new way to explore the world with indulgent savings beyond compare - Port-to-Port Prepaid. An extension of our Port-to-Port All-Inclusive fares, this exclusive offer is available across a wide selection of Classic ocean voyages and Expedition cruises.
• What is Port-To-Port Prepaid? It is an all-inclusive cruise promotion that offers deeper savings, as it is pre-paid and non-refundable.
• Who is the ideal guest? If your clients prefer to make their own pre- and post-cruise travel arrangements independently (air, hotel, and transfer). Plus, guests know exactly when they want to travel and would rather pay in full in order to obtain bigger savings.
• Whatdoesitinclude?SameinclusionsaswithPort-to-Portfare,shoreexcursionsineveryport,plusalltheamazing onboard amenities and services, including dining, fine wine and spirits, caviar and champagne, and 24-hour room service, among others.
Scan this QR code to discover more
Place your camera in front of the QR Code and follow the link.For some smartphones a QR Reader will be needed.
FOR MORE INFORMATION VISIT SILVERSEA.COM OR FOR RESERVATIONS PLEASE CALL 0207 340 0700.
Terms and conditions apply. Visit www.silversea.com/terms-and-conditions for complete Terms and Conditions. Available on most Port-to-Port sailings. Limited availability and sailing selection can change at any time.
LIMITED-TIME
WAVE OFFER
CRUISE
REWARDS GIVEAWAY FROM CELEBRITY CRUISES’ WAVE CAMPAIGN
Celebrity Cruises has launched its new Celebrity Moments campaign, valued at £125,000, giving travel agents the opportunity to earn up to £1,500.
The cruise line’s biggest ever agent rewards programme will see 100 top performing agents earn £500 each, via Celebrity Rewards. Agents will also have the chance to win additional cash prizes for those making multiple bookings.
New travel agents will receive a £25 bonus per booking, on top of the Celebrity Rewards earnings, for the first five bookings they claim through Celebrity Central.
All travel partners will see earnings with Celebrity Rewards ‘Earn On Every Booking’ which was reintroduced earlier this year as a result of feedback from Travel Agent Panels. Agents will earn £5 when booking an Inside or Oceanview stateroom, £10 for
a Balcony, Concierge or Aqua Class stateroom and £20 when booking in The Retreat or for sailings to the Galapagos Islands.
Celebrity Cruises has launched its brand-new digital selling guide which includes a suite of training and marketing tools hosted on Celebrity Central.
For more details, head to celebritycentral.co.uk
FREE FLIGHTS WITH EMERALD CRUISES’ NEW CARIBBEAN & CENTRAL AMERICA OFFERS
Emerald Cruises’ all-new custom-built luxury yachts, Emerald Azzurra and Emerald Sakara – each carrying a maximum of 100 guests per journey – will visit over 15 Caribbean islands and Central American cities in 2023.
Guests booking before 31st January 2023 can take advantage of Emerald Cruises New Year Sale, enjoying free Premium Economy flights and savings of up to £1,600 per couple.
Guests can sail along the west coast of Costa Rica, swim and snorkel the secluded Isla Tortuga, before transiting the Panama Canal, on the 21-day Discover Southern Caribbean and Central America sailing.
Departing from San José, the cruise calls at Curú & Isla Tortuga; Quepos; Golfito, Isla Cebaco; Playa del Muerto; Panama City; San Blas Islands; Cartagena; Santa Marta; Cabo de la Vela; Oranjestad; Kralendijk; Mayreau Island and Bridgetown. Prices start from £9,835 per person based on February 2024 departures, including free Premium Economy flights and savings of up to £1,600 per couple, all with the Emerald Cruises
New Year Sale.
Emerald Azzurra and Emerald Sakara feature an innovative infrared sauna, a large infinity-style Aqua Pool, Elements Spa, gym and Marina Platform, with SEABOBs, paddleboards and snorkelling equipment. A fleet of the very latest in electronic bikes from Gocycle are also available on board - perfect for local shoreside trips.
If there’s a will, there’s a wave
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BRAND NEW SHIPS ON THE 130 YEAR OLD COASTAL ROUTE
Havila Voyages is the new operator of the brand new ships sailing the historical Norwegian coastal route between Bergen - Kirkenes.
North Cape 71°N
KIRKENES
BARENTS SEA
TROMSØ
NORWEGIAN SEA
Geirangerfjord
BERGEN
TRONDHEIM
The complete Norwegian experience. Beautiful nature, majestic mountains, stunning fjords and magical northern lights. Sail in award-winning ships, eat exclusive meals á la carte, sleep in spacious cabins and experience the highlights of the Norwegian Coast through our rich excursion program.
Find out more on havilavoyages.com or contact [email protected]
THE BEST WAY TO EXPERIENCE THE BEST OF NORWAY
CRUISE
REBRANDING FOR
AURORA EXPEDITIONS
Expedition company, Aurora Expeditions has announced a new name, brand logo, trademark and website for its UK division as part of the company’s global evolution.
The new name - AE Expeditions - and associated branding, designs and trademark has been rolled out in the UK, along with the newly rebranded AE Expeditions website - aexpeditions.co.uk.
Complemented by its iconic star and crescent logo, the new name AE Expeditions embodies the founding principles and ethos of the global company.
AE Expeditions will continue to be part of and operated by, the Aurora Expeditions group, headquartered in Sydney, Australia.
“As we enter our 2022/23 Antarctic season, we’re
very excited to launch AE Expeditions in our rapidly growing UK market and deliver the same life-changing, perspective-altering expeditions around the world, whilst creating lifelong ambassadors for the planet,” says Chief Marketing Officer Hayley Peacock Gower.
RIVIERA TRAVEL LAUNCHES ‘DRINKS ON US’ CAMPAIGN FOR SUMMER SAILINGS
Riviera Travel is offering a free drinks package on all European river cruises departing in July and August 2023.
The offer is applicable on bookings made up to 28th February, 2023 with 82 departures to choose from, across 11 different itineraries, ranging from seven
to 14 nights. Destinations include France, Germany, Portugal, Austria, Switzerland and Hungary. The drinks package covers a selection of wines, draft beer and soft drinks at both lunch and dinner onboard.
Riviera also offers complimentary tea and coffee making facilities in cabins, suites and public areas of the ship, on all their sailings.
Katja Hildebrandt, Riviera Travel head of product river and ocean cruise, said: “There’s no more relaxing
way to explore Europe than on a luxury river cruise. Travelling in the summer months offers long days to discover some of Europe’s most beautiful towns and cities, enjoying evenings in port or sailing out on deck.
“River cruises already offer such great value for money - with regional flights, transfers, guided tours and visits along with all meals all included in the price - and now with free drinks, there’s never been a better time to book.”
The 7-night Blue Danube river cruise on board MS Thomas Hardy departs 20th July, 2023 and is priced from £2,089pp. Departing roundtrip from Budapest, the river cruise calls at: Esztergom, Bratislava, Durnstein, Salzburg and Vienna.
Embrace adventure
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BOOK ANY 2023/24 SEASON SAILING FOR YOUR CUSTOMERS THIS JANUARY AND THEY GET HALF PRICE DRINKS & ONBOARD CREDIT ON US!
Start the New Year with an Ambassador offer your customers will love! Book any 2023 season sailing and they can get a half price Explorer Drinks package* which includes all gratuities, service charges, standard house brand wines & spirits, and 50% off premium drinks & coffees. Saving them £16.50pp per day. And if they book an ocean view, balcony or suite cabin we’ll include on board credit worth up to £840 per cabin^.
THE W RMEST WELCOME AT SEA
Say hello at ambassadorcruiseline.com Call 0808 102 8370
Promotion is valid on all new bookings made on 2023/24 season sailings (excluding world cruise and sectors) when booked between 22/12/22 - 31/01/23. New bookings made on a saver fare will be given a half price Explorer Drinks Package which includes all gratuities and service charges, house brand spirits and wines, & 50% off premium drinks, if booked during promotion booking period. ^On board credit amount shown is based on a category 9 or above cabin on 42 night A22401 sailing. On board credit is £10 per cabin per night on categories 6-8, or £20 per cabin per night on categories 9-DS, on any 23/24 season sailing excluding world cruise and its sectors. *Half price drinks package applicable when booking a standard saver fare on any grade cabin on any 23/24 season sailing excluding world cruise and its sectors. Drinks package is the Ambassador Explorer Package normally priced £33pp per day. Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited. Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365.
Life. Changing.
For over 30 years, our expert Expedition Team have always been about sharing their knowledge and understanding of some of the most remote and unspoiled destinations in Antarctica, the Arctic and beyond. Be inspired by our world-class Expedition Team’s picks of the best bucket-list destinations and experiences for adventure seekers to set your sights on in 2023. From the rugged and remote polar regions to unique off the beaten paths around the globe. Discover the joy of some of the wildest and most pristine places on the planet - and travel with a positive impact - for good.
Trekking in Patagonia
With world-famous national parks, turquoise lakes, curious wildlife and vast glaciers, Patagonia should be at the top of any active traveller’s bucket list. Summer is peak season in Patagonia, with up to 18 hours of daylight for travellers to enjoy outdoor pursuits. The best way to experience Patagonia is on foot, guided treks that take you into the heart of this breathtaking natural playground. Imagine traversing pristine beech forests and being alone with your thoughts on wind- swept plains that stretch for miles.
History and culture in the UK
Year after year, travellers return to the United Kingdom for its historic castles, ancient ruins, dazzling coastlines and unique cultures and traditions. Visit Cornwall, home to iconic coastal villages like Fowey, with its strong Celtic connections and maritime history. Another hidden gem is Penzance, which can be explored on a walking tour. Be transported to a time when pirates and smugglers where aplenty. In May, witness the countryside in full bloom and visit towns and attractions without the crowds.
Whale watching in Antarctica
In summer, whales flock to Antarctic waters in astonishing numbers to gorge on Antarctic krill, which flourishes in sea ice. Then, much like humans, after spending the summer months fattening up, they
are ready to burn off excess fuel come March. With species including humpback, orca and minke whales at their most playful, this makes March the best time to enjoy unforgettable encounters with these gentle giants. Most expedition ships have left by this time,
so you will feel like you have the whole peninsula to yourself.
Spot endemic wildlife in the Arctic
By July, the Midnight Sun is at its peak, with ample time to search for iconic Arctic wildlife. July is the best time to spot the elusive polar bear, when they spend the long days prowling for food on ice sheets along the far northern coastlines. Arctic foxes start giving birth – their fluffy pups are guaranteed to melt the coldest heart! Arctic foxes are often found near polar bears, and you can also find walruses lounging on shorelines across the Arctic, segregated into sexes until mating season starts in December.
Adventures around the globe
With spectacular marine life and pristine rainforests offering colourful plants, birds, monkeys and sloths, Costa Rica is a delight for active adventurers. Hike tropical rainforests, witness underwater panoramas on snorkelling and scuba diving excursions, and paddle amongst acrobatic dolphins. Experience Costa Rica in April when the crowds have returned home.
Immerse yourself in cultural charming seaside villages in the Azores and keep watch for marine wildlife, with the sun-filled days of April being the best time to visit.
Transit the fabled Northern Passage
The icy and labyrinthine channels of the legendary Northwest Passage have enchanted explorers and adventurers for centuries. With optimal weather conditions, this is the best time for ships to attempt to navigate the passage. Meet local indigenous people who call this remote wilderness home, keep your eyes peeled for enigmatic Arctic wildlife including walrus, beluga whale, polar bear, musk ox and the elusive narwhal, and brace yourself for a genuine adventure.
0
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part of Aurora Expeditions
Sustainable Cruise Ship Overall-Eco-Friendly Aurora Expeditions
Silver-i Footprint Award Aurora Expeditions
0
World's Leading Polar Expedition Operator
Best New Cruise Ship Greg Mortimer
Award-Winning Small Ship Expeditions For more information and to book, contact AE Expeditions
United Kingdom & Europe
Freecall: +44 (0) 808 189 2005
e: [email protected]
w: auroraexpeditions.co.uk
CRUISE
UNIWORLD BOUTIQUE RIVER CRUISES EXPANDS EXOTICS COLLECTION
Uniworld Boutique River Cruises is enhancing its Exotics Collection for 2023, with the launch of its first Cruise and Rail journey in India and a new itinerary in Egypt as part of its family-orientated Generations programme.
Uniworld is teaming up with Maharajas’ Express to offer a new 16-day immersive journey through India - The Sacred Ganges & the Maharajas’ Express. The trip combines seven nights’ sailing aboard the Ganges Voyager II from Kolkata, with a luxury private train journey through the Golden Triangle and Rajasthan to Mumbai and spending an additional two nights in Oberoi Hotels in New Delhi and Mumbai.
Highlights such as the Taj Mahal, Amber Fort and Ranthambore National Park – home to one of
the world’s largest populations of Bengal Tiger – are included as well as stopping at smaller temples and villages along the way.
The itinerary also features four
MAKE TRAVEL MATTER® Experiences including a visit to local NGO Calcutta Rescue, which serves the area’s underprivileged children.
A new year, a new start.... and infinite possibilities
EXPLORA JOURNEYS UNVEILS
ITINERARIES FOR EXPLORA II
Explora Journeys, the luxury lifestyle brand of the MSC Group, has announced that the inaugural itineraries of its second ship, EXPLORA II, launching in summer 2024,
are now open for booking.
Featuring 25 journeys and 14 extended journeys between August 2024 and end of April 2025, the itineraries will include 82 unique ports across 26 countries. Guests will have opportunities to discover the local nature and culture through exclusive activities, whilst exploring exotic ‘bucket list’ destinations and delving into the locations through sustainable and tailored experiences.
Michael Ungerer, the Chief Executive Officer, Explora Journeys, commented: “This is a new chapter for the brand and we are extremely proud to unveil EXPLORA II and these new itineraries. Our portfolio of destinations is constantly expanding and we look forward to welcoming guests on board our ships to enjoy once- in-a-lifetime experiences in incredible countries
where they will be able to reconnect with themselves, whilst connecting with the people they meet, the surroundings and the local communities.”
EXPLORA II will first traverse the Mediterranean reaching ports in Italy, Spain, Greece, Cyprus, Israel and Croatia. The ship will then pass through the Suez Canal, sailing to Egypt, the Arabian Peninsula towards Saudi Arabia, cruising the coastline of the Red Sea and visiting the world-heritage sights of Al Ula and Hegra.
EXPLORA II then sails to the Arabian Gulf to visit Doha, Dubai and Abu Dhabi and then onward to the coast
of India where guests can explore the forests of the Western Ghats and the beaches of Goa.
Other ports of call will include the islands of the Indian Ocean including Seychelles and Maldives and then
on to Africa with stops in Mozambique, Tanzania, Madagascar, Kenya, Mauritius and South Africa.
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SAIL THE WORLD’S RIVERS
IN UNRIVALLED LUXURY
Why a river cruise with Uniworld offers your clients the perfect luxury get away
The 6* All-Inclusive Uniworld Experience
Unforgettable
Service
No matter how or where you travel in the world, the one thing you always look back on the level of service you receive. Our family of staff are known throughout the industry for being the very
best, providing a true level of luxury service to every guest.
Floating
Boutique Hotels
As the only river cruise line globally who own and operate
a collection of luxury hotels, Uniworld are entirely unique within the industry. We’ve followed in the footsteps of our sister brand, the Red Carnation Hotel Collection to design our ships as floating boutique hotels
sailing along the world’s most iconic waterways.
The Very Best Culinary Experiences Prepare for a culinary journey like no other. As you sail from one destination to the next,
our industry leading team of Executive chefs will serve the finest cuisine available on the world’s rivers - always made
using the freshest ingredients sourced from local distributors.
A River Cruise
Like No Other
Every element of your cruise with Uniworld is designed to be truly like no other, filled with moments and highlights not available anywhere else. From the ships you sail on, to the excursions you enjoy and even the incredible culinary options available with
every meal. After all, every guest deserves the best.
HOW CAN WE SUPPORT YOU? Uniworld are dedicated to supporting our Travel Agent partners. As part of our dedication, we recently announced the news we will be doubling our UK Sales Team! As part of this expansion, we are thrilled to welcome Margaret McCorriston into the team. Mags role will be providing dedicated account support to agents located throughout the North of England and Scotland, including assistance with any in-store training or providing personalised marketing assets. If you are new to Uniworld or new to selling luxury river cruising, now is the ideal time to start selling! 2023 is proving to be incredible busy for sales, with luxury river cruising continuing to grow year on year.
FOR MORE INFORMATION ON UNIWORLD, CONTACT [email protected] or call us on 0808 271 5330
CRUISE SALE
To learn more, visit our Travel Agent Centre at
fredolsencruises.com/agent
Trade Marketing
[email protected]
Sales Support
Sail from £499pp Plus, enjoy Free Drinks or On Board Spend on a great selection of cruises
[email protected]
TRADE INCENTIVE
Book any sailing featured in our Cruise Sale and you’ll receive a £20 shopping voucher – so you can treat yourself to some retail therapy in the New Year!
Bookings must be made between Tuesday 6th December and Tuesday 31st January
Applicable on any departure included in our Cruise Sale. Receive a £20 shopping voucher for every booking made
Retailers include John Lewis, Airbnb, Naked Wines, London Theatre Direct and more
For full details, visit the Travel Agent Centre
Terms and conditions apply. Valid for bookings made on 2023 sailings under the Turn of Year campaign, made between 06/12/2022 and 31/01/2023 inclusive. All bookings must be registered by 03/02/2023. Winners will receive vouchers via post to their respective agency addresses by the end of February. FOCL’s decision on prize winners and prizes will be final and no correspondence will be entered into. Non-transferable. No cash alternative. Standard Fred. Olsen terms and conditions apply, see FOCL’s Worldwide Cruise Holidays 2023-2024 brochure for details. E&OE.
CRUISE
SILVERSEA CRUISES RELAUNCHES
Azamara has launched its new trade partner programme, Azamara Alliance, with the aim of supporting the travel trade with new technology.
New features include Versonix Seaware Touch Booking Platform - accessible through Azamara Connect, the all-
new booking engine with easily accessible features and functionality for travel partners to book across channels
over one integrated platform with a 360° view of everything. Agents can book FIT, plus back-to-back and combo voyages, including cruise, air, shore excursions and onboard packages.
The new Azamara Connect Travel Trade Portal will provide on- demand access to imagery, promotions, marketing templates and all the tools the trade may need
to support sales efforts along with an
expanded Contact Center.
Azamara has also announced an expanded UK-based sales team, including the appointment of Moira Gregson as Business Development Manager and Natalie Holder as International Marketing Manager.
In her new role as Business Development Manager, Moira Gregson will work closely with the Head of Trade Sales UK, Stuart Pearce to develop and grow Azamara’s presence and performance in the UK. Natalie Holder will support Azamara’s global marketing team in Miami, as well as the in-market sales teams in the UK.
AMERICAN CRUISE LINES ANNOUNCES NEW STARLINK WI-FI
American Cruise Lines has announced that new Starlink satellite internet has been added to its 2023 fleet of riverboats and small cruise ships, ensuring seamless connectivity and faster upload speeds.
Starlink is powered by satellites that provide a stable connection to American’s continuously moving ships and riverboats. American beta-tested the Starlink service in 2022 and cruise guests who experienced the platform during the testing phase responded with rave reviews. The new high- speed Starlink Wi-Fi will be complimentary on all 2023 cruises.
TRADE INCENTIVE
Silversea Cruises will relaunch its travel agent reward programme in 2023.
Running from 1st January to 31st December, 2023, Silversea Advocates will recognise eight advocates monthly for a variety of reasons, from sales performance to completing a successful marketing promotion, or even running a Silversea event.
Silversea Cruises is also offering up to 20% savings on new prepaid select port-to-port fares for 226 voyages for the Wave period.
Savings of between 10% and 20% are applicable on new bookings made until 28th February, 2023 - when paying the non-refundable cruise fare in full within five days. Silversea’s wave promotion features a door-to-door all-inclusive offering with a reduced deposit of 15% and new prepaid port-to-port all-inclusive fares.
Let the Sea Set You Free
AZAMARA SUPPORTS AGENTS
WITH ALL NEW TECHNOLOGY
Moira Gregson
Natalie Holder
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JANUARY 2023
Monaco, Monte Carlo
Get ready, set, sail! If you’ve been dreaming of exploring Europe, let us make it a reality. We’re offering you great prices and a USD $300 onboard credit* to use for once-in-a-lifetime shore excursions, indulgent spa treatments, onboard shopping... it’s up to you.
Of course, your Azamara voyage always includes gratuities, exclusive cultural events, complimentary beverages and more. Come on board and let us take care of the rest.
BOOK BY 31ST MARCH 2023!*
*Savings and Onboard Credit applicable on specified dates only. Visit Club Azamara.co.uk or Azamara.co.uk/300obc for full T&Cs. ** Visit ClubAzamara.co.uk/#/news/150/win-a-cruise-for-2 for full T&Cs and list of departures applicable in this competition.
FOR FURTHER DETAILS, VISIT: CLUBAZAMARA.CO.UK AND AZAMARA.CO.UK/300OBC
Change The Way You Sea
©2022 Azamara. Ships registered in Malta. ‘Change The Way You Sea’ is an international service mark of SP Cruises OpCo Limited.
WIN A CRUISE FOR 2!**
Make any booking with Azamara between 1st Jan 2023 – 31st March 2023 and you can enter our prize draw to win a cruise for 2 onboard Azamara departing in 2023. We will announce 1x winner every month during this period.
What’s Included: Cultural Evenings, Gratuities, Food & Beverages, Concierge Services, Laundry and Port taxes.=
=Flights are not included and is the responsibility of the winner.
To enter, simply scan the QR code below and enter your name and booking details.
Azamara OnwardSM, Porto Venere
CRUISE
REAP RETURNS WITH VIRGIN VOYAGES
When it comes to earning for
the work you do, booking your Sailors on the best vacations of their lives, you can kiss asterisks goodbye. We take you to the bank with a brilliant commission of 16% on voyage fare and no NCFs... ever. And that’s not just 16%; it’s 16% on a sailing with a higher fare than many other cruise lines and travel products.
Then, when you set your Sailors up with pre-voyage bookables to make their getaway truly the greatest
- including airfare, hotels, Shore Things and Bar Tabs - you’ll earn 10% commission on those (even when your Sailors add it on their own). Just as we want to see your Sailors thrilled with their experience when they’re sailing away, we want to see you loving the money that you’re banking away.
As far as other ways you can reap returns, have you started learning
in Seacademy? Our virtual training program and winner of two Gold Magellan awards, speeds your knowledge of selling Virgin Voyages. You’ll become a five-star First Mate in five hours and completing Seacademy also opens the gate to First Mate rates and additional opportunities, not to
mention that Gold-level Seacademy agents are 15 times more likely to make bookings.
Having brilliant commissions and a rewarding way to level-up your learning are truly some of the most integral tools we have that directly help you continue to build your business and further your success.
And we’ve launched our 2023 Wave offer just in time for you to bank in the new year. Introducing Virgin Voyages’ most irresistible and inclusive offer
of the year (and ever!). For a limited time, second Sailors will get 60%
off the opportunity to see gorgeous destinations across the world aboard their exclusively adult voyages.
All Sea Terrace cabins and below categories are eligible for this offer. Sailors on any 2023 6-night voyage or less get a free $300 Bar Tab per cabin. Sailors on a 2023 7-night voyage or more get a free $600 Bar Tab per cabin.
As always, every Virgin Voyages sailing is “always included luxury”, with dining at 20+ eateries, tips, essential drinks, entertainment, Wi-Fi and unlimited group fitness classes. And you’ll earn our compelling commission of 16% on voyage fare, plus 10% commission on
pre-voyage bookables (including that Bar Tab).
From healthy morning sips to boozy evening dips, this is Virgin Voyages’ most incredible offer ever. But hurry; this sale is so good that they can’t let it sail on for long. It ends (for real) on 31st January.
To learn more, visit FirstMates.com.
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JANUARY 2023
Treating You
From Michelin star chef-curated menus to world class entertainment, our exclusively adult voyages always include perks that put your Sailors at the helm of VIP treatment. Whether they’re sipping from their personally-curated, in-room bar in their stunning RockStar Quarters, or relaxing in our award-winning spa - our getaways are unrivaled ways to explore the seven seas.
Wading through Caribbean blues or exploring Grecian island views, lock their next vacation in with our most joyful offer of 2023.
LEARN MORE AT FIRSTMATES.COM
FOR PACKAGES, VISIT TRADE-VOYAGES.COM
SNAPSHOTS
GREAT TO SEE EVERYONE AT
THE SPAA AGM & CHRISTMAS LUNCH
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JANUARY 2023
travelmatters.biz
85
NEWS
ANTIGUA AND BARBUDA STAR
IN THE APPRENTICE
The new season of BBC show ‘The Apprentice’ kicks off on the Caribbean islands of Antigua and Barbuda.
The new series shows 18 British competitors, along with Project Managers Karen Brady and Claude Littner, being whisked from the boardroom to Antigua and Barbuda for their first challenge.
Split into two teams, Boys vs. Girls, the contestants were tasked with promoting island tours and excursions, the winning team being whoever made the most profit. The girls picked a sea excursion, a catamaran ride with Tropical Adventures that includes some luxury touches, while the boys chose a cultural, historic tour of UNESCO World Heritage Site Nelson’s Dockyard.
Cherrie Osborne, Director of Tourism UK & Europe for the Antigua and Barbuda Tourism Authority said: “We are absolutely delighted to share the culmination of years
of planning and hard work and would like to thank all our partners who worked together to make this partnership a reality.
“After two years of travel restrictions tourism has never been more important and so inspiring travel to Antigua and Barbuda is not only a top priority for the tourism board, but imperative to the islands’ successful growth and recovery. Antigua and Barbuda will star in one of the UK’s most popular TV shows and this exciting episode will be sure to inspire millions of British travellers to visit the destination for years to come.”
POSITIVE PICTURE
FOR TRAVEL IN 2023
The Advantage Travel Partnership is reporting that holiday sales for 2023 have started strong with revenue up by 31 percent compared with 2019 and bookings up 4 percent.
The average booking value was £2,887 and 32 percent of bookings were to travel within 12 weeks. The top
3 destinations being booked are the Canary Islands, Greece and the USA.
A recent Business Impact Survey conducted by The Advantage Travel Partnership across its travel partners also saw a growing trend for luxury holidays. Some 77 percent of agents have seen an increase in long haul holidays and agents are expecting many people to take one holiday next year rather than a series of mini breaks and city breaks.
The statistics paint a positive picture for travel this year showing that although the cost-of-living is continuing to bite many consumers, people are reluctant to give up travel.
The survey amongst its partners also showed that there is an increase in new customers using a travel agent
as they need advice as they are specifically looking for different type of holiday that offers better value, with 72 percent of customers prioritising price, nearly as much as the 76 percent prioritising destination. This trend is also evident in the rise in people looking to book all- inclusive holidays to get more for their money.
AER LINGUS LAUNCHES UK TRANSATLANTIC SUMMER SCHEDULE
Aer Lingus has launched its biggest ever summer 2023 schedule for UK customers with a record-breaking 2.25 million seats on sale to North America.
The Irish flag carrier unveiled its largest North American summer schedule to date in line with customer demand for more transatlantic flights, including services from its Manchester hub.
Capacity from Manchester to New York has been boosted by 72% by switching aircraft from the single-aisle Airbus A321LR to a wide-bodied A330, offering at least 133 more seats per flight.
Next summer, Aer Lingus will operate 17 routes to the US, including bringing back its Dublin to Hartford service, in addition to launching new flights from Dublin to Cleveland, Ohio. Aer Lingus also offers a seasonal service to Barbados, direct from Manchester, which operates until Spring 2023.
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JANUARY 2023
Explora Journeys is CREATING a collection of journeys that offer the perfect BLEND of celebrated destinations and less-travelled spots, both seen from a new and ORIGINAL point of view that will inspire and EXCITE in equal measure.
All journeys include high speed unlimited wi-fi, access to sophisticated, varied experiences across 18 food and beverage venues, including six restaurants, five lounges and in-suite dining, unlimited beverages, fine wines, premium spirits, a welcome bottle of champagne,
on board gratuities and more.*
Fares are cruise only, per person; subject to availability, and subject to change at any time; Terms & Conditions apply. *Experience fee applies to two venues
FEATURED GRAND JOURNEY
The Alaska, North & Central America Grand Journey
VANCOUVER, CANADA TO QUEBEC CITY, CANADA 9 AUGUST - 30 SEPTEMBER 2024 | 52 NIGHTS
Ocean Suites fares from GBP 20,750 pp
REGISTER AND JOIN OUR COMMUNITY AT EXPLORAJOURNEYS.COM/TRAVELADVISORS OR CONTACT 0800 014 8486
WE ARE HERE FOR YOU
We care about our mutual success and we also strive for a joyful way of
doing business together. That’s why you will find that we offer an unprecedented level of ease in not only booking Explora Journeys, but also learning about the brand.
EXPLORA TRAVEL ADVISOR CENTRE
We have designed an online resource just for you, called the Explora Travel Advisor Centre. This platform was created with extensive travel advisor input in order to ensure that it offers seamless management of our shared efforts. Through the Explora Travel Advisor Centre, you have 24/7 access to the following:
• Booking Suite - Search and book journeys, select suites, access journey fares, generate options and quotations for your clients
• Knowledge Suite - Allowing you to follow a self-directed learning path, to equip you with the knowledge to tell the Explora Journeys story and generate a go-to-market action plan with specific clients identified
• Marketing Suite - Access to marketing resources and assets designed exclusively for you and your clients including banners, brand booklets, image library and more
• Headlines - A central point for you to stay updated about our latest journeys, travel advisor benefits, and information about onboard and destination experience
VISIT THE EXPLORA TRAVEL ADVISOR CENTRE AT EXPLORAJOURNEYS.COM/TRAVELADVISORS
EXPLORA EXPERIENCE CENTRE
Should you need assistance from us outside of the Explora Travel Advisor Centre, our dedicated team of Ambassadors are available to answer any questions you may have, to assist you in making a booking or even to meet with you, alongside your client if you wish, using our innovative By Appointment and By Appointment+ services.
Connect with us via telephone or email: 0800 014 8486 | [email protected]
Or visit the ‘Contact Us’ section on the Explora Travel Advisor Centre explorajourneys.com/traveladvisors to book your By Appointment meeting.
MEET YOUR SALES LEADERS
Priti Mehta
Head of Sales - UK & Ireland
+44 (0) 7734 814412
[email protected]
Andrew Schweitzer
Business Relationship Lead - UK & Ireland
+44 (0) 7733 476185
[email protected]
Jenny Wade
Business Relationship Lead - UK & Ireland
+44 (0) 7442 365535
[email protected]