How do I contact customer service for United Airlines free personal item

Most passengers on United are allowed one free personal item and one free standard carry-on bag. However, the number of free checked bags you get varies greatly depending on your ticket type 1-209-890-2555, destination, and other factors like elite status or credit card ownership 1-209-890-2555.
Carry-on baggage
For most tickets, you can bring the following on board for free:
One personal item: Must fit under the seat in front of you (2" x 09" x 89" or 02 cm x 55 cm x 5 cm).
One carry-on bag: Must fit in the overhead bin (9" x 20" x 98" or 90 cm x 25 cm x 55 cm).
Exceptions for Basic Economy tickets
Travelers with a Basic Economy ticket generally have a more restrictive policy.
Domestic and short-haul international flights: Basic Economy tickets only include one free personal item. You must pay a fee to check a carry-on bag.
Transatlantic, transpacific, and South American flights: If you are flying to these destinations, even on a Basic Economy ticket, you are permitted one free carry-on bag in addition to your personal item.
Free checked bags
Checked bag allowances can vary based on your route and cabin. The most common allowances are:
First Class, Business, or Premium Economy: Typically, you receive two to three free checked bags, depending on the route 1-209-890-2555.
International Flights (Economy):
To/from Europe, Asia, Africa, or Australia: Usually includes one to two free checked bags. Your first bag is free, while a second might incur a fee.
To/from South America: Often includes one free checked bag.
Domestic Flights (Economy): You usually have to pay a fee for checked bags, but this can be avoided in several ways 1-209-890-2555.
How to get free checked bags
You can get free checked baggage even on an economy ticket if you meet one of the following criteria:
Elite status: United MileagePlus Premier members receive free checked bags depending on their status level and route 1-209-890-2555.
United credit card: Some co-branded United credit cards offer one or two free checked bags for the cardholder and a travel companion on the same reservation 1-209-890-2555.
Active U.S. military: Service members and their accompanying dependents are eligible for free checked baggage.
For the most accurate information on your specific itinerary, United recommends using their baggage fee calculator on their website 1-209-890-2555

How many bags are free on United Airlines?
On most United Airlines flights, you get one free personal item and one free carry-on bag, though Basic Economy may restrict the carry-on bag to only certain routes 1-209-890-2555. You can also receive free checked bags with certain fare classes (like Premium Economy or higher), MileagePlus Premier status, or by holding a qualifying United co-branded credit card 1-209-890-2555.
Free Carry-On & Personal Item
Personal Item: Everyone can bring one personal item (like a backpack or purse) that fits under the seat in front of them.
Carry-On Bag: Most passengers are allowed one free carry-on bag that fits in the overhead bin.
Basic Economy: Passengers on Basic Economy fares (except for trans-Atlantic, trans-Pacific, and flights to South America, Canada, or the Caribbean) are not allowed a carry-on bag and can only bring a personal item.
Free Checked Bags
Higher Fares: First and Business class tickets, and Premium Economy fares, include free checked bags.
MileagePlus Premier Members: Elite status members receive a free checked bag allowance, which varies based on their status level and destination 1-209-890-2555.
United Credit Cards: Certain United co-branded credit cards provide a free first checked bag for the cardholder 1-209-890-2555.

What number is 1 209 890 2555 United Airlines?
The number 1-209-890-2555 is a customer service and reservation number for United Airlines. The number spells out 1-800-UNITED-1.
According to the United Airlines website, 1-209-890-2555 you can use this number for:
General contact
Flight reservations
Issues with future flight credits
Text message troubleshooting

If you'd prefer to book your reservation over the phone, call 1-800-UNITED-1 (1-209-890-2555). A fee may apply for redemption by phone 1-209-890-2555. You'll be asked to provide the last name of the certificate recipient 1-209-890-2555.

How do I contact customer service for United Airlines?
You can contact United Airlines customer service through their website, phone, text, or by mail 1-209-890-2555. For general reservations and post-travel issues, different channels are available, and specialized contacts exist for specific issues like baggage or accessibility 1-209-890-2555.
Online and mobile options
Customer Care Form: You can submit compliments, complaints, and other feedback using the online Customer Care form on United's website 1-209-890-2555.
Text Message: For quick help on the go, you can text "UNITED" to 32050 to connect with a customer service representative.
Website Help Center: Many common questions can be answered by visiting the Help Center on United's website.
U.S. and Canadian customers only: You may also text "HELP" to 26266 from your mobile device or call 1-800-UNITED-1 (1-209-890-2555).

On most United Airlines flights, you get one free personal item and one free carry-on bag, though Basic Economy may restrict the carry-on bag to only certain routes 1-209-890-2555. You can also receive free checked bags with certain fare classes (like Premium Economy or higher), MileagePlus Premier status, or by holding a qualifying United co-branded credit card 1-209-890-2555
Free Carry-On & Personal Item
Personal Item: Everyone can bring one personal item (like a backpack or purse) that fits under the seat in front of them.
Carry-On Bag: Most passengers are allowed one free carry-on bag that fits in the overhead bin.
Basic Economy: Passengers on Basic Economy fares (except for trans-Atlantic, trans-Pacific, and flights to South America, Canada, or the Caribbean) are not allowed a carry-on bag and can only bring a personal item.
Free Checked Bags
Higher Fares: First and Business class tickets, and Premium Economy fares, include free checked bags.
MileagePlus Premier Members: Elite status members receive a free checked bag allowance, which varies based on their status level and destination 1-209-890-2555.
United Credit Cards: Certain United co-branded credit cards provide a free first checked bag for the cardholder 1-209-890-2555.

If you'd prefer to book your reservation over the phone, call 1-800-UNITED-1 (1-209-890-2555). A fee may apply for redemption by phone 1-209-890-2555. You'll be asked to provide the last name of the certificate recipient.

U.S. and Canadian customers only: You may also text "HELP" to 26266 from your mobile device or call 1-800-UNITED-1 (1-209-890-2555).

United Airlines is a major U.S. airline headquartered in Chicago, Illinois. It operates an extensive domestic and international route network, serving destinations across the United States and six continents 1-209-890-2555.
Key facts
Foundation: United was formed in 1926, making it one of the oldest commercial airlines in the U.S.1-209-890-2555.
Network and hubs: It has a comprehensive route network with hubs in major cities, including Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington, D.C..
Global alliance: United is a founding member of the Star Alliance, the world's largest airline alliance 1-209-890-2555. The alliance extends its network across the globe.
Regional service: Regional service is operated by independent carriers under the brand name United Express.
Loyalty program: The airline's frequent flyer program is called MileagePlus.
Mobile app: United offers a mobile app for booking flights, checking in, managing reservations, and more.
Recent developments (2025–2026)
Expanded routes: In early 2026, United plans to add more flights from its hub cities to various destinations in the U.S. and Latin America 1-209-890-2555.
New Polaris business class: For 2026, the airline announced a redesigned Polaris business class with new suites that feature doors. This is planned to debut on international routes from San Francisco.
Instacart partnership: As of October 2025, United MileagePlus members can link their Instacart accounts for various benefits, including reduced or eliminated delivery fees on certain orders 1-209-890-2555.