Business M.O - Canadian Positive Psychology Association

Business M.O.dels

that consider the Modus Operandi of the people

or

How can we make Positive Business really work?

Pamela Teagarden, MAPP
CPPA July, 2014

?Positive Business

My story.

Whoa... Why don’t you
get a MAPP
degree?

Positive Bu$siness

Where are we, now?
Where could we be?
How might we get there - sustainably?
How might you work at this ‘next level’?

Where are we now?

This year, alone, organizations
will likely lose more than

$300 billion

in misguided attempts to engage
employees in productivity. (Gallup, 2013)

30% of productivity is likely hindered. (Watson Wyatt, 2002)

Just to Only 1 of 5 employees is likely to
start!
be actively engaged in their work. (Hay Group, 2013)

Active =
Flourishing

Where are we now?

“… lack of business “… even the engaged
context” are saying to

“… must fiercely managers, ‘get out of
understand the our way’

mindsets”

What is your wish

?for the corporate world

Think about what you do/know?

Where might we go?

Fair. (working environment)

Thriving organizations have
optimal levels of justice and well-being
amongst all parties involved (Prilleltensky, 2011).

Engagement (at work.)

Individuals find engagement in their work
when they are able to intentionally order
their own goals, positively (Fredrickson, 2009)

I started from scratch…. With you in mind.

How does fair ‘work’?

…fairly consider
the needs

of individuals and
the organization.

(Prilleltensky, 2011)

What are the needs?

(Teagarden, 2012)

Productivity Engagement
Retention Retention
Engagement Productivity

Falling through the cracks…

Strategic Productivity Engagement Values-based
Priorities Retention Retention Assessments
Engagement Productivity Leadership Models
Change Programs Communication
Styles
Evidence-Based Skills Training
Management Team Building
Coaching
Policies Strengths Profiles
Culture Workshops
Brand Values Wellness Initiatives
… and more
Innovative
Practices

Game Rooms

LEAN
Management

Practices

… and more

One more thing about fair.

…fairly consider
the needs

using similar measures
on both sides.

(Prilleltensky, 2011)

How do we frame engagement?

Productivity? Engagement?

We re-frame engagement (at work)?

Leaders Employees
PRESCRIBE DESCRIBE

How How
the goals for they choose to work,
productivity may be met, to find engagement
considering those choices. in tasks and relationships.

Productivity? Engagement?

Fair and Engaging organizations!

HOW HOW HOW
the work we choose I choose
to work
needs to work
to be done

$ $$$ (Maddux, 2009)
(Greiner, 1998)

Engaged
Productivity

Engaged Productivity…

Similar measures for productivity,

without sacrificing engagement (at work)

HOW HOW HOW
the work we choose I choose
to work
needs to work
to be done

Prescribes $ Describes
Productive Achievement Authentic Engagement

? ?… ?Simply Quickly Precisely
Helpfully
How might we get there?

Business M.O.dels

that consider the Modus Operandi of the people

¥$€£

BUSINESS MODEL BEHAVIORAL MODEL(S) BUSINESS MINDSETS
• Maps holistically to strengths • Aggregates ‘authentic culture’ • Context for development
• Predicts future behavior needs • Common descriptive language • Changeable mindsets
• Manages crises and change • Informs all HR practices • At rest and under pressure

(Pellant, et al, 2009)

Business M.O.dels

that consider the Modus Operandi of the people

?Simply One 20-minute survey, per individual, aggregates to all levels

?Quickly Creates a dashboard-like look at ‘how’ the business could be
run, at any moment, from any level – even under pressure

Precisely? Providing a common language that engages the individuals
directly to productivity, for the current and changing business
Helpfully? Connects personal development and engagement activities
to a business context and maps to the bottom line, over time

Business M.O.dels

that consider the Modus Operandi of the people

?Would you rather run your business using a common roadmap

Or, using a GPS-like system that allows your people

?to drive your business and their own engagement



$