2019 CIO Summit

CULTURE | TECHNOLOGY | TRANSFORMATION | INNOVATION
12-13 June 2019 | SkyCity Convention Centre, Auckland

MEREDITH WHALEN BOYD MULTERER DR SEAN BRADY ANTHONY ROE NEELU SETHI

CHIEF RESEARCH FOUNDER AND CEO, MANAGING DIRECTOR, HEAD OF DIGITAL SVP & CHIEF
OFFICER, IDC (USA) KRY10 TECHNOLOGIES BRADY HEYWOOD TECHNOLOGY, DOWNER INFORMATION OFFICER,
(AUSTRALIA)
(NEW ZEALAND) MEI (AUSTRALIA) REDDYICE (USA)

THE CIO INTENSIVE - A POST-SUMMIT MASTERCLASS
Mastering your team culture to optimise your performance
Top rated speaker at 2018 CIO Summit
MICHAEL HENDERSON

CORPORATE ANTHROPOLOGIST, CULTURES AT WORK

CELEBRATING NZ’s ICT SUCCESS

12 JUNE 2019 | SPARK ARENA, AUCKLAND

HEADLINE SPONSORS

P L AT I N U M S P O N S O R S

join us live #nzcio ciosummit.co.nz

46% of organisations
are well on their way to
creating the future enterprise

Meredith Whalen, IDC

Thank you to our advisory panel. Without the support and
encouragement of the NZ CIO Advisory Panel we would not be able to
put together an inspiring, relevant and fresh event for you each year.

We would like to take a moment to thank them for their help as we
put together the programme for this year’s event.

THANK YOU TO OUR ADVISORY PANEL

CAMPBELL SUCH, BIDVEST
CAROLYN ALGAR, Z ENERGY
DAVID KENNEDY, TRANSACTION SERVICES GROUP
DIANNA TAYLOR, NZ RACING BOARD
DUANE MAKIN, ATLANTIS HEALTHCARE

ED OVERY, AIRWAYS NZ
HILARY WALTON, AIRWAYS NZ
JAMES WYLIE, CLEMENGER GROUP
MARK BLANDFORD, WESTLAND MILK
NEVILLE RICHARDSON, GALLAGHER GROUP
PIETER BRONKHORST, HAMILTON CITY COUNCIL

SALLY BERLIN, LES MILLS
SIMON KENNEDY, AIR NEW ZEALAND

WILSON ALLEY, DELEGAT LTD

join us live #nzcio ciosummit.co.nz

C ULT URE | TEC HNOLOGY
TRANSF ORMATI ON | INNOVATI ON

12-13 JUNE 2019 | SKYCITY
CONVENTION CENTRE, AUCKLAND

CIO SUMMIT

WELCOME TO THE 2019 NZ CIO SUMMIT

Built on the themes of technology, innovation, transformation
and culture, this year’s summit brings you a line-up that challenges,
excites and inspires today’s technology leaders.
Design your own CIO Summit experience... The CIO Summit has
created a comprehensive programme that allows you to connect,
network and learn with peers and experts.

PLENARY PROGRAMME
Featuring world class keynote speakers, insights from global IT leaders and case
studies from local CIOs, this agenda is packed with sessions examining the evolving
role of the CIO and how we can drive innovation cultures.

CIO ROUNDTABLES
Open to CIO Summit all access pass holders only the Roundtables programme
provides a structured, confidential and informal environment for participants to
create a discourse around business challenges and opportunities.

SEMINAR PROGRAMME
Held on day two, this programme features a mix of topics from leadership
development, through to technical skills and future trends and is designed for the
wider IT team. Attendees on a Seminar Pass will also have access to the final closing
keynote speaker of the plenary programme.

EXHIBITION
Take advantage of the opportunity to find out about solutions, new developments
and software developments within our exhibition space. Spread across two floors
with over 90 exhibitors, this is the location for your caffeine hit, a place to enter
fantastic prize draws and to network with peers and industry partners

THE CIO INTENSIVE – A POST-SUMMIT MASTERCLASS

Featuring last year’s audience favourite keynote, Michael Henderson, this separately
bookable post-summit workshop is an exclusive opportunity to gain insight into why
culture matters and what you can do to leverage this throughout your organisation.

The CIO Summit Pass remains an exclusive event for CIOs, senior business executives and senior
technical roles. In addition to the Plenary Programme, 2019 NZ CIO Summit Pass holders have full access to all elements

of the event across the two days including the opportunity to attend exclusive invitation only events. Please note that
the CIO Summit Pass is subject to eligibility criteria. See our website for details.

2019 NZ CIO GALA DINNER
AND C I O AWARDS
12 JUNE 2019

SPARK ARENA, AUCKLAND

JOIN US AS WE CELEBRATE EXCELLENCE & INNOVATION
AT THE 2019 NZ CIO GALA DINNER & AWARDS

This exciting event recognises and awards IT teams and leaders
who are transforming the industry and their organisation.

Nominations are now open for this year’s awards 2019 CIO AWARDS GALA DINNER SPONSOR:
Visit www.cioawards.co.nz for full details

The IT Industry CIO OF THE YEAR | Sponsored by Comptia
Trade Association
New Zealand’s CIO of the Year will demonstrate how they have positioned the role of CIO
strategically within the company.

EMERGING ICT LEADER OF THE YEAR | Sponsored by University of Auckland Business School

The Emerging ICT Leader award recognises, celebrates and encourages the exceptional ICT
Talent of professionals under the age of 33 years.

BUSINESS TRANSFORMATION THROUGH DIGITAL AND IT | Sponsored by Clearpoint

This award honours the achievements of organisations that have successfully planned and
executed a Business Transformation initiative or initiatives through the use of digital and
disruptive technologies.

ENGAGING NEW ZEALAND IN ICT | Sponsored by Juniper

This award recognises outstanding initiatives by private enterprise, public sector or academic
institutions that address diversity issues, engages youth and/ or provides lifelong learning in ICT.

BEST ICT TEAM CULTURE | Sponsored by Halo Consulting

This award recognises outstanding team culture within an organisation and celebrates
organisations that recognise this and see recruitment, retention and training top talent as key
part of the integral recipe for high performing IT teams.

OUTSTANDING CONTRIBUTION TO TECHNOLOGY AND BUSINESS IN NEW ZEALAND |
Sponsored by Sharp

This award is given to a high-profile business person from a public or private company whose
contribution has significantly and uniquely impacted the greater New Zealand or global business
community in an information technology sense over the course of his or her career. (The recipient
is selected by the judging panel).

WENDY BUSSEN GARRY COLLINGS ARIANA BASCAND
Director, Bussen Consulting CIO, Mondiale Director of Surveys, Winsborough
MICHAEL MYERS KEVIN ANGLAND RICHARD KAY
Professor of Information Systems, General Manager Digital Services, Mercury Chief Information Officer, New Zealand
University of Auckland Business School PETER MUGGLESTON Trade & Enterprise
ROSS HUGHSON CIO, Tower Insurance
Managing Director, Personal
Information Management Ltd 2019 CIO AWARDS JUDGES

C ULT URE | TEC HNOLOGY
TRANSF ORMATI ON | INNOVATI ON

12-13 JUNE 2019 | SKYCITY
CONVENTION CENTRE, AUCKLAND

BE INSPIRED BY OUR WORLD-CLASS LINE UP
OF THOUGHT LEADERS

MEREDITH WHALEN, CHIEF RESEARCH OFFICER, IDC

Meredith Whalen is IDC’s Chief Research Officer and member of the senior management team. She leads IDC’s
worldwide research organization, product management, marketing and client services functions. Ms. Whalen
sets the direction and agenda for IDC’s worldwide research products, fosters innovation, and ensures IDC clients
have a valuable, personalized, and engaging experience.

BOYD MULTERER, FOUNDER AND CEO, KRY10 TECHNOLOGIES;
FELLOW, EDMUND HILLARY FELLOWSHIP

Boyd recently moved to Wellington New Zealand where he is independently exploring and building a full
stack for Connected Devices. Before starting his current project, Boyd spent 18 years at Microsoft running
engineering for Xbox Live, XNA (game developer program), and everything OS for Xbox One. This work involved
everything from building large scaled-out datacentre services, VMs, down to the layout of the hypervisor/kernel.

DR SEAN BRADY, MANAGING DIRECTOR, BRADY HEYWOOD

Dr Sean Brady is a forensic structural engineer who specialises in identifying the cause of defects and failures in
the construction and engineering sectors. Through this work he has identified and examined the cultures and
human behaviours that cause projects, people and teams to fail. His session will provide a different insight into
team cultures and why it is always important to think outside of the box.

ANTHONY ROE, HEAD OF DIGITAL TECHNOLOGY, DOWNER MEI

Anthony is the Head of Digital Technology and Innovation in the Mining, Energy and Industrial division of
Downer Group. Anthony joined Downer Group following a 17-year global career in digital technology. In a
decade long career at IBM he held a number of senior executive roles in Europe before spending the last 4 years
in Australia as a “thought leader” in Industrial Artificial Intelligence and Analytics.

NEELU SETHI, SVP & CHIEF INFORMATION OFFICER, REDDY ICE

Neelu Sethi is the Chief Information Officer of Reddy Ice, the largest manufacturer of packaged ice products
in the United States. Sethi has over 23 years of experience in the CPG, hospitality, healthcare and textile
industries. Prior to joining Reddy Ice, she held executive positions in IT with ClubCorp and Dr Pepper Snapple
Group. She has recently been recognized as ‘Top 15 Business Women’ in Dallas.

join us live #nzcio ciosummit.co.nz

CIO SUMMIT

PLE NARY DAY ONE

12 June 2019

8.30 Registration 13.30 Kiwi innovation stories
In this series of rapid presentations hear how these
9.00 Welcome from the Chair
innovative start-ups have overcome challenges,
9.20 Opening keynote: the future enterprise: How partnered with businesses and taken the start-up
organisations are applying technology to gain mentality to create opportunities for growth
insights, empathise with customers and engage Dr Liz Berryman, Founder, chnnl
employees Facilitated by Neville Richardson, Chief Information
Officer, Gallagher Group
F ive years into digital transformation projects and we
are starting to see results. 46% of organisations are 14.50 Kiwi innovators Q&A
well on their way to creating the future enterprise. They
are rebooting their culture; operating under a single 15.10 Afternoon break
digital strategy; demonstrating digital business models
are inherently valuable; and moving their technology 15.40 Case study: Teams and transformations – Enabling
innovations to a single platform. With many of the growth and performance
digital growing pains behind us, the shape of the future
enterprise is clearer. Meredith’s session will examine: • Transformation on a time frame – projects, people and
prioritisation
• IDC’s Future Enterprise Maturity Model and the goal
posts for customer, information, operation and • Developing a high performing team to deliver the best
workplace transformation possible customer experience

• Where are organisations investing their technology • Managing change and providing opportunities for
resources? growth and development

• Embracing the future of work while automating your Iain Gauld, Chief Information Officer, Contact Energy
enterprise and building empathy with customers
16.10 Keynote: How X-box live was formed
Meredith Whalen, Chief Research Officer, IDC (USA) • Building x-box live from scratch – the challenges, the

10.00 Q&A triumphs and creating a new social network
• Making bets on future technology – identifying
10.20 Morning break
technologies that would remain relevant
10.50 Panel Discussion: Developing a high-performance • The technology, the teams and the development –
team through transformation and innovation
leading projects that have lasting impact and value for
• W hat are the skills we need to build and nurture within the organisations
our IT teams? B oyd Multerer, Founder and CEO, Kry10 Technologies;
Fellow, Edmund Hillary Fellowship
• Is culture greater than technology?
• The importance of resilience, growth and change within 16.50 Summary remarks from the Chair

projects and transformations 17.00 Networking drinks (SkyCity)
Christine Doormar, Global Information Services
....then take the free bus to.....
Manager, Tait Communications
Penelope Rae, Chief Information Officer, KiwiRail 18.30 CIO Awards & Gala Dinner
Valerie Fogg, Information Services Director, Simpson (Spark Arena)

Grierson New Zealand
Anthony Roe, Head of Digital Technology, Downer MEI CIO Summit
Network
(Australia)

11.30 The digital transformation journey
Representative from Vodafone

12.00 Lunch

13.00 Extended networking break

13.00 Roundtables running concurrently from 13.00 – 15.10

CIO SUMMIT

PLE NARY DAY T WO

13 June 2019

9.00 Welcome back from the Chair 13.30 Session TBC

9.10 Keynote: Expertise bias – looking at the dark side of 14.00 Building IT infrastructure in developing countries –
expertise lessons from the coalface

• W hen rational thinking fails – why you can’t always CIOs without borders work in developing nations to
depend on your expertise enable access to knowledge – a critical infrastructure
that can dramatically influence lives around the world.
• How the concept of expertise bias can blind you to the
facts around you • The role of collaboration – bringing skills together from
across the world
• How to unshackle from implicit assumptions and see
opportunities for what they are • IT projects on a shoestring – lessons from delivering
projects with small budgets
• Encouraging curiosity and creativity
Dr Sean Brady, Managing Director, Brady Heywood • Examining transformation in a different lens
(Australia) Michael Sheehan, Executive Director, CIOs Without

9.50 The convergence of physical and cyber security Borders
Owen Key, Chief Security Officer & Chief Information
14.30 Using AI and digital technology to solve real business
Security Officer, City of Calgary (Canada) problems

10.30 Morning break • Using AI and digital technology to augment business as
usual rather than to solely disrupt
11.00 Session TBC
• Debunking AI disillusionment – why AI doesn’t mean
11.30 C ase study: The data revolution - How a defined data doom and gloom for traditional business functions
analytics strategy unlocks internal innovation
• The trade-off equation – deciding on priorities, privacy
• C hanging approaches to data to enable insights to be and accuracy
delivered within reasonable timelines
Anthony Roe, Head of Digital Technology, Downer MEI
• T he importance of data quality to unlock analytic (Australia)
capability
15.00 Afternoon break
• E xamining the influence of AI and other technology
trends on process and opportunity 15.30 Closing Keynote: Rebuilding the plane while flying:
Delivering on transformation
12.00 Case study: Beyond keeping the lights on – Smart
technology deployment to solve business problems • Hitting the ground running – creating real results and
business benefits for internal and external customers
• Enabling technology to solve problems before they
become an issue • Designing with the customer in mind – creating
architecture to solve problems and transform process
• Evolving technology – the emergence of 3D printing
and electric trucks and what impact they have on • Why data is so important – creating a single source of
business as usual truth to become a data driven organisation

• U tilising technology to augment a strong company Neelu Sethi, SVP & Chief Information Officer, Reddy Ice
culture and create opportunities for growth and (Texas, USA)
transformation
16.10 Q&A
Andrew Crabb, Chief Information Officer, TR Group
16.20 Closing remarks from the Chair
12.30 Lunch
16.30 End of 2019 CIO Summit
12.30 Invitation only CISO Lunch - Hosted by Symantec

INVITATION ONLY EVENTS

Hitachi Vantara and Revera will host invitation only breakfasts
on the mornings of the 12th & 13th of June respectively.

ROUNDTABLES

12 June 2019
1.00pm – 1.40pm; 1.45pm – 2.25pm; 2.30pm – 3.10pm

The CIO Summit Roundtables programme provides a structured, confidential and
informal environment for participants to create a discourse around business challenges
and opportunities. This element is exclusive for CIO Summit Pass holders and
involves small group discussions hosted by an industry leader and facilitated by
a technology expert.

How it works:

• A two-hour programme with up to 12 Roundtables in operation
• Each Roundtable has a separate area of discussion
• Every 40 minutes the delegates can swap tables. Participants can register for as many sessions as they wish to
• Two weeks out from the event you will be invited to register your interest in attending the roundtables. Participants are limited to a

maximum of 10 participants per table and delegates will be registered on a first come first served basis prior to the summit.

TOPICS

q Artificial intelligence - if you haven’t started by now, is it too late to catch up?

 E ngaging with the customer to achieve user-led design excellence

 P ro-active security - the role of user behaviour analytics and real-time threat intelligence

for identity and access management

 P rivacy and security in an IoT world - how secure are your systems and end-point devices?

 D riving transformation through effective cultural change management - does culture eat

strategy for breakfast?

 C reating a transformative culture: how to attract and retain talent in a high-demand market

 Avoiding cloud sprawl - single provider or a hybrid mix? Establishing what works best for

your business

 Unlocking potential – becoming a datacentric organisation?

 B lockchain is here to stay - what does that mean for your organisation? bCeIinOgSfoUrMceM-fIeTd
 I s Agile the answer to every management challenge? Or just a fad that’s

across the business?

SEMINAR PROGRAMME

13 June 2019
Returning in 2019, designed for the whole ICT team

Running on day two of the CIO Summit the Seminar programme is designed for
specialised programme designed for the CIO’s direct reports, technical team leaders
and key IT advisors.

With two separate streams and six themes, customise your learning experience
by selecting from key technical and leadership skills sessions.

Don’t miss this opportunity to network with your peers and hear from some of
New Zealand’s technology and leadership experts!

TIME STREAM A STREAM B

9.00 Welcome from the Chair Welcome from the Chair

9.10 INNOVATION & TECHNOLOGY & LEADERSHIP CYBER SECURITY

M-Files the digital workplace Privacy vs Security – know the difference
Nicholas Delaveris, Director Australia & New Zealand, Jon Duffy, Assistant Commissioner, Office of the Privacy
Sharp Commissioner

9.40 Turning your organisation inside out to innovate It’s more than just cyber – why we need to be
Jill Brinsdon, Managing Director, Tricky focused on converged security
Dr Liz Berryman, Founder, chnnl
Matthew Evetts, CEO, COMSMART

10.10 Why successful innovation and technology adoption Rise of automated attacks
requires successful leadership Representative from Okta

Lauren Salisbury, GM Digital and Innovation, Coda
Group

10.40 MORNING BREAK

CLOUD & MOBILITY DATA FUTURES AND ANALYSIS

11.00 Unlocking Microsoft 365 for your mobile workforce Dashboarding big data – collecting information for
Shane Sloan, Mobile Solutions Architect, Mobile Mentor asset management and utilisation at the Counties/
Manukau DHB

Roy Malto, Systems Development Manager, Counties
Manukau DHB

11.30 Transforming legacy systems to enable growth Mitigating the security risks of utilising big data

Tracey Saunders, CIO, Dunedin City Council

12.00 How new approaches to automation in IT Ops are Commercialising your data: the new gold
disrupting legacy technologies and improving your Paul Adams, Chairman and CEO, EverEdge
service management outcomes

Erik Rudin, VP of Business Development and Alliances,
Science Logic

12.30 LUNCH

CUSTOMER EXPERIENCE & DIGITAL METHODOLOGIES – DEVOPS, AGILE + BEYOND
TRANSFORMATION

1.30 Lessons from the front line of digital transformation DevOps for improving communication, collaboration
2.00
2.30 – Office 365 and integration

Representative from Information Leadership Dave Corlett, Head of Engineering, Westpac

Taking AI from concept to the real world The evolution of employee computing
Andrew Jurgens, Chief Digital Officer, DDS IT Safi Obeidullah, Director of Sales Engineering, Citrix

Why Digital Transformations Fail - Insider’s view Lean and Agile – becoming responsive to business
Timothy Kasbe, Regional Head ANZ, Zoho and customer needs

Michelle Hall, Agile QA Lead, Tower Insurance

3.00 AFTERNOON BREAK

3.20 JOIN THE PLENARY PROGRAMME

D AY T W O S E M I N A R S P O N S O R S

THE CIO INTENSIVE MICHAEL HENDERSON

A POST-SUMMIT MASTERCLASS CORPORATE ANTHROPOLOGIST,
CULTURES AT WORK
14 June 2019; 9.00am – 4.00pm

MASTERING YOUR TEAM CULTURE TO OPTIMISE YOUR PERFORMANCE

Your company culture is eight times more influential than your strategy in determining
your organisation’s performance variance. To ensure this performance bias is working in

your organisation’s favour it is vital you learn to master organisational culture.

CULTURES AT WORK

After last year’s inspirational and crowd-favourite keynote presentation, Corporate Anthropologist
Michael Henderson returns for a full day workshop.

In this masterclass understand the drivers of a strong performance culture and how to truly lead a
world-class culture throughout your organisation.

This masterclass addresses four key aspects of creating and leading culture in your organisation to
enhance business performance, engage employees and serve your stakeholders.

1. CULTURE AWARENESS. EVALUATE YOUR LEVEL OF CULTURE AWARENESS
If you lack awareness of culture you lack the awareness regarding your team’s performance.
There are 12 fundamental aspects required in order to truly understand how culture works and
influences performance in your department and business. Failure to understand these puts you at
a significant disadvantage when it comes to mastering culture.

2. CULTURE APPRECIATION. THE BUSINESS CASE FOR YOUR CULTURE
There are six primary ways in which your culture and your team’s performance interconnect.
Evaluate your team’s culture for operational and performance effectiveness across all six areas.
• Identify your strengths and weaknesses
• Evaluate the cost and gains of your status quo
• Consider how your expanded level of culture awareness could identify interventions to

improve your cultures alignment to optimum performance.

3. CULTURE IN ACTION. WHERE IS YOUR CULTURE POSITIONED TO TAKE YOU?
Too many organisations think culture is only about creating a ‘nice place to work’. The reality is
culture is strategically directional and influences your team’s relevance and even survival.
• Why it’s best to think in terms of culturing rather than culture to become agile and

sustainable
• Where is your culture currently sitting on the Sigmoid curve?
• What does this location mean?
• Do you need to change? By when?
• W hat are the key changes your culture requires to embody?

4. CULTURE ACHIEVEMENT. WHAT’S YOUR PLAN?
What have you learnt today that you intend to apply? How will you achieve this? Who will be
involved? Who do you need to communicate or connect with? What’s your time frame? What’s your
sense of urgency? What’s your plan? Use this final segment of the workshop to consolidate your
thinking, calibrate your position and determine your next steps.

Limited places available – book today to secure your spot!

THANK YOU TO OUR SPONSORS

HEADLINE SPONSORS P L AT I N U M S P O N S O R S

GOLD SPONSORS

S I LV E R S P O N S O R S SUMMIT DINNER SPONSOR
B R E A K F A S T - D AY 1
EXECUTIVE NETWORKING ROUNDTABLE SPONSORS The IT Industry SPONSOR
Trade Association B R E A K F A S T - D AY 2
SPONSOR
LOUNGE SPONSOR

AWA RDS SPON SOR S CISO LUNCH SPONSOR
EXHIBITORS
The IT Industry
Trade Association

DOCUMENT MANAGEMENT
PROVIDER

LANYARD SPONSOR

BAG SPONSOR
S U P P O R T I N G O R G A N I S AT I O N S

HOW TO REGISTER

CIOSUMMIT.CO.NZ 09 912 3616 [email protected]

BOOKING OPTIONS SUPER SAVER PRICE EARLY BIRD PRICE LAST MINUTE

ALL ACCESS CIO SUMMIT PASS REGISTER & PAY BEFORE 5PM REGISTER & PAY BEFORE 5PM REGISTER & PAY AFTER 5PM
Includes CIO Awards Dinner
Restrictions apply* 17 APRIL 2019 15 MAY 2019 15 MAY 2019

THE CIO INTENSIVE $1799 + GST $2099 + GST $2399 + GST
MASTERCLASS
$1399 + GST $1499 + GST $1599 + GST

AWARDS DINNER INDIVIDUAL $275 + GST

AWARDS CORPORATE TABLE $2750 + GST
Special price for sponsors/finalists
Group booking for a table of ten

AWARDS CORPORATE TABLE $4500 + GST
Group booking for a table of ten

SEMINAR PASS $399 + GST Group discount 5 for $1000*
Limited access to Day Two
(CIO Awards Dinner not included) * Contact us on 09 912 3616 for group discount.

*Registration Exclusions:

The CIO Summit (Summit Pass) is intended for CIOs, senior business executives and senior technical roles. If you do not fit this category, please contact our office on (09) 912 3616 to
see if you are eligible. The organisers reserve the right to decline registrations or corporate table bookings at any time. Non-sponsoring vendors or IT suppliers are ineligible to purchase
single dinner tickets. The Seminar Pass is intended for the CIO’s direct reports and the wider ICT team. This pass is only valid for the 13 June 2019 and does not allow access to the CIO
Plenary Programme or any exclusive networking elements of the event.

Agenda Updates: IDC and Conferenz Ltd reserve the right to make any amendments deemed in the best interest of the conference. Agenda is correct at the time of printing.
Please check the website for any updates.

Code of Conduct: All speakers, vendors, exhibitors and delegates are expected to adhere to the code of conduct for this event.
To see the policy please visit www.ciosummit.co.nz/codeofconduct

HOW TO PAY - DIRECT CREDIT HOW TO PAY - CREDIT CARD WHAT HAPPENS IF I HAVE TO CANCEL?
Direct credit to our bank account (please We accept most major credit cards. YOU HAVE SEVERAL OPTIONS:
supply details of remittance) Please contact our office directly on
(09) 912 3616 if you wish to use this method Send a substitute delegate in your place.
ACCOUNT NAME: Conferenz Ltd of payment (once your registration Confirm your cancellation in writing (letter or email) at least ten working days prior
ACCOUNT NUMBER: 06-0273-0228588-25 to the event and receive a refund less a $300+GST service charge per registrant.
has been approved)
CN015 Regrettably, no refunds can be made for cancellations received after this date.
A 2.5% surcharge will be added to credit card payments
GST No. 66-938-654

Copyright © 2019 Conferenz Ltd

join us live #nzcio ciosummit.co.nz