ITS Prospectus 2021-2022

SPREAD YOUR WINGS
99

ITS PROSPECTUS 2021-2022
100

SPREAD YOUR WINGS

PART TIME
COURSES

Throughout the year, the Institute of WINE & SPIRIT EDUCATION TRUST EVENTS
Tourism Studies offers various part- (WSET)
time course, aimed both for beginners Planning Children’s Parties
and also for industry professionals WSET (UK) Intermediate Certificate Wedding Organisation  
who wish to further their studies. in Wines Revenue Management
WSET (UK) Advanced Certificate in
Here below, one may find some of Wines
the courses offered. For the full and
updated list, kindly visit www.its.edu. KITCHEN AND LARDER
mt.
Award in Basic Kitchen and Larder
FOOD HANDLING COURSE, Award in Intermediate Kitchen and
LEADING TO LICENSE B Larder
Advanced Kitchen
LANGUAGES Advanced Larder
 
Basic Maltese Language for Foreign
Workers in the Hospitality Industry PASTRY AND BAKING
German for Tourist Guiding
French for Tourist Guiding Award in Basic Pastry and Baking
Spanish for Tourist Guiding Award in Intermediate Pastry and
Italian for Tourist Guiding Baking
Advanced Pastry
The Art of Making Pastizzi

101

ITS PROSPECTUS 2021-2022

TAILOR-MADE
COURSES

Apart from preparing its students to HOSPITALITY & CATERING LANGUAGES
join and contribute to the ongoing OPERATIONS
success of Malta’s tourim and English for Tourism
hospitality industry, ITS also offers Rooms Division: Front Office and Maltese for Tourism
training for those already in the Housekeeping German for Tourism
industry. Food & Beverage:  Kitchen and French for Tourism
This is done by offering various Service   Italian for Tourism
training programmes, both accredited Food Safety: Food Handlers License
and non-accredited format, or custom Wines: Wines and Spirits Education CUSTOM DESIGNED PROGRAMMES
designed to meet the respective Trust (WSET), UK
customer needs. may be held at any of the ITS
This training provision targets various TOURISM OPERATIONS campuses or the client’s property
operations and offers training in: and may be prepared in a way that
Events and Leisure: Destination reflects the specific Brand Standards
Management Organizations (DMO), and Values, and be focused on
Conference and Banqueting, Visitor every department’s needs. These
Attractions programmes may include a structured
Incoming Tourist Operations: or unstructured Assessment, as well
Travel Agency, Travel Consultant, as be engineered in a way that makes
Airport Operations, Cruise ship them either Accredited or non-
Operations, Super Yacht services Accredited.
Tourist Guiding: Tourist Guides,
Tour Leaders, Docents

102

SPREAD YOUR WINGS

Training type examples may include: What is the difference between The learning outcomes of the
Soft Skills, including: an Accredited and a Non- non-accredited courses may still be
communication skills, body language, Accredited programme? recognised through Recognition of
telephone etiquette, guest satisfaction, Prior Learning (RPL) and formal and
greetings and farewells, guest Accredited: a programme is non-formal learning.
information, handling guest concerns, pegged to the Malta Qualification
complaint handling, protocol, crowd Framework, which ranges from levels SUPPORTING SCHEMES
control. 1 to 7. By the end of the programme
the trainee would obtain European Get Qualified Scheme
Hard Skills, including: kitchen Credit Transfer System (ECTS),
and larder, pastry and baking, food which translate to having a Minimum Training Pays (Jobsplus)
and beverage service, bar service, possible of 1 ECTS for 25 hours of Investing in Skills (Jobsplus)
mixology, checking-in, operating learning.
booking systems.
Non- Accredited: a programme
that does not meet the above criteria,
whereby the learner is awarded
a certificate of attendance or
performance.

103

ITS PROSPECTUS 2021-2022

SERVICES OFFERED
ON CAMPUS

ITS SUPPORT SERVICES STUDENT SUPPORT The visit includes a talk, a show-around
The Institute of Tourism Studies of the campus and lunch at one of the
invests a lot in student support is available to all ITS students who ITS’ training restaurants.
services and has a team of dedicated wish to discuss anything related to
staff that are at the students’ disposal. their programme of study and any In light of COVID-19, we are offering
ITS offers the following services:  other related matters during their alternative services to the ones mentioned
time at ITS or during their work above. An alternative to the orientation
WELLBEING SERVICES placement. Students who qualify visit, ITS is offering virtual talks, Q& A
for job coaches are also assisted by sessions and virtual show-arounds (video
ITS offers wellbeing sessions to all our student support officer. Kindly clip). We are also offering virtual one-to-
students, in-person or online, allowing contact [email protected] one appointments, telephone calls and
them to discuss any concerns or for more information. emails. Kindly contact the Guidance
personal matters that are affecting unit on [email protected] for more
their wellbeing in an informal and CAREER GUIDANCE information.
confidential setting.  This service is also
offered to all students who are abroad is provided to all ITS students as well LEARNING COACHES
on their placement via Microsoft as prospective students. This service
Teams.  These sessions are aimed at offers one-to-one guidance sessions ITS has a dedicated team of Learning
enhancing students’ wellbeing to make related to assisting a candidate in Coaches who support students
them successful individuals, not only in choosing the right course and career with special needs and/or learning
their careers, but also in their personal path.  Added to this, ITS offers challenges and/or specific difficulties
lives and relationships. orientation visits on campus to all throughout their learning experience.
secondary and post-secondary schools.

104

SPREAD YOUR WINGS

THE LIBRARY AND STUDENT COUNCIL WORK BASED LEARNING
RESOURCE ROOM Students have a voice and a
The Library contains print and contribution to make to their LOCAL AND INTERNATIONAL
electronic information in the fields educational institution. INTERNSHIPS
related to the programmes of study ITS strongly believes that it is
on offer. The Library’s mission is important that students are provided The aim of the Local Industrial
to support the ITS teaching and with the opportunity to express their Trade Practice (LITP) and the
research programmes by providing views on issues of concern to them in International Internship Trade
adequate scholarly information the Institute. It is equally important Practice (IITP) is to give students the
resources, emerging technologies and that students are listened to and opportunity to apply what they have
user support services.  encouraged to take an active part in learnt in the lecture room to a work-
promoting the aims and objectives based learning experience, while at
The Library representatives are of ITS. The Student Council plays a the same time being encouraged to
available to assist students in key role in fullfilling such objectives, network with industry leaders. These
management of print and electronic especially since Student Council contacts could potentially lead to
collection, answering reference representatives are entitled to sit on job offers once students successfully
questions, direction to specific some of the most important ITS complete their studies with the
research sources, instructions on governing bodies, such as the Board Institute of Tourism Studies.
the use of electronic resources and of Studies (BOS) and program
guidance on copyright issues. Quality Validation Board (PQVB)

105

ITS PROSPECTUS 2021-2022

LOCAL INDUSTRIAL TRADE Students enrolled in the Bachelor’s LITP AND IITP CONDITIONS, COSTS
PRACTICE (LITP) Degree courses need to undergo & REMUNERATION:
a compulsory fourteen (14) week
The Local Industrial Trade Practice international internship. Conditions of employment and
(LITP) is a fourteen (14) week The satisfactory completion of the remuneration payable to students
practical experience in the tourism IITP is a requirement for the above- during the LITP and IITP will
and hospitality industry of one’s own mentioned programmes of study. be compliant with the respective
home country. All full-time students The LITP and IITP is a negotiated country’s employment regulations.
are required to undertake their partnership and students may reap
LITP during the summer months, many benefits from such experience Students may propose establishments
within departments that are related including: where to conduct their work
to the student’s area of study. The • academic credit; placement, as long as such
satisfactory completion of the LITP • basic salary; establishments abide by employment
is a requirement for the above- • practice in disciplinary skills; regulations.
mentioned programmes of study. • exposure to professional practices;
• self-development; Students embarking on their
INTERNATIONAL INTERNSHIP • the opportunity to exercise civic international internship must make
TRADE PRACTICE (IITP) their own travel and insurance
responsibility; arrangements.
The International Internship Trade • expansion of social and professional
Practice (IITP) is a twelve (12) Final approval of the placement
month practical experience in the networks;  arrangements is at the discretion of the
tourism and hospitality industry, • CV building. CEO and the Student Cases Board
which ITS students undertake in a The exact dates for the LITP and within the Institute of Tourism Studies.
foreign country, which may be both a IITP depend on the academic
European or non-European country calendar which varies each scholastic PRACTICUM
(not in one’s own home country). It year.
is a mandatory module for students The practicum is aimed at providing
following the Diploma programmes. students with the opportunity to
undertake first-hand experiential
training in the heritage industry. This
work experience will be in line with the

106

students’ area of study, enabling them
to put into practice the theoretical
aspects of their studies. Moreover, such
an experience is crucial in providing
students with a clear insight into the
needs and demands that govern the
local heritage industry, particularly
with regard to interpretation and
visitors’ satisfaction.

RECOGNITION FOR PRIOR
LEARNING
RPL is a form of assessment to
recognize student’s skills, knowledge
and competences acquired through
previous training, education, work
and/or general life experience.
On successful completion of the
assessment process, students may
be exempted from module lectures
during a programme of study.
Seeking Guidance Prior to RPL
Guidance may be provided by the
Institute’s Recognition for Prior
Learning appointed coordinator
through email address [email protected].
Further information on RPL, visit
www.its.edu.mt.

ITS PROSPECTUS 2021-2022
108

SPREAD YOUR WINGS

ADMISSION TO THE
INSTITUTE OF TOURISM

STUDIES

PROGRAMMES OF STUDIES All applications are subject to approval IMPORTANT NOTES FOR
STARTING OCTOBER 2021 according to the Admissions Policy of CERTIFICATE APPLICANTS
the Institute and/or by the Board of
Applications are open and will remain Governors and the final decision on Applicants completing Year 11 (Form
open till the 31th August 2021. acceptance is taken by ITS.  Moreover, 5) in 2021 are urged to apply using
Apply online at www.its.edu.mt applicants may be subject to an their Secondary School Certificate
English proficiency test and/or an & Profile (SSC&P) issued by their
PROGRAMMES OF STUDIES interview.  ITS also reserves the right Secondary School in July, whereby the
COMMENCING DURING THE to speak to applicants and/or parents subjects listed may be considered as
ACADEMIC YEAR 2021/2022 (in cases of underage applicants) to O levels depending on the results.
determine the propensity of the student
Please contact the ITS Registrar related to the course applied for.  ITS Since SEC results are likely to be
Department on [email protected] may suggest alternative programmes published late in August, in case
for assistance in filling the online and/or levels of support in cases of students who do not have the
application form. whereby the applicant might be at risk in required minimum criteria from the
terms of health and safety and/or might SSC&P, they can apply with ITS, and
For assistance and information about be applying for a programme which once the SEC results are published
the courses, please contact our Career might be detrimental to the development they are to send the results via e-mail
Guidance Officer on of the applicant.  More information on on [email protected]. These
[email protected]. the Admissions Policy may be found on will be uploaded by the institute with
the ITS website (www.its.edu.mt). the application and the application
will be reconsidered.

109

ITS PROSPECTUS 2021-2022

ADDITIONAL
INFORMATION

CONDUCT course in accordance with current STIPEND
Health & Hygiene Regulations.
All registered full-time and part-time All applicants will be asked to The Institute offers a Student
students shall be subject to the Rules undertake a medical examination, Maintenance Grant in the form of a
and Regulations of the Institute of conducted by a medical practitioner stipend. The grant is available to full-
Tourism Studies, which may be found at a clinic of their choice. and fill time students who meet the eligibility
on the ITS website - in a medical questionnaire which criteria and who are not in full-time
www.its.edu.mt will be provided together with the employment during the scholastic
application form. This medical period. The first stipend will be paid
GENERAL PROVISIONS questionnaire is needed to certify in the beginning of December 2021.
their suitability to join a programme Thereafter stipends will be paid
Students must follow the timetables of studies at the Institute of Tourism every four weeks in arrears. Students
set out by the Institute of Tourism Studies. The Institute reserves the receiving a stipend are also entitled to
Studies and may be required to right to determine the number of new receive half the annual Government
attend morning, afternoon and/or entrants in relation to the availability bonus and have to pay their National
evening sessions. They may also be of resources and the standard of Insurance contributions.
required to attend sessions succeeding applicants.
normal hours, on public holidays and Eligible students will also be paid an
during the weekend. initial grant per scholastic year paid
in the beginning of December 2021.
Students in programmes of study Students repeating specific modules
where food is handled are required to
successfully complete a Food Hygiene

110

SPREAD YOUR WINGS

in which they failed will be eligible for ADVANCED LEVEL
stipend on a pro-rata basis.
Grade A 30 Grade Points
Full information on stipends and Grade B 24 Grade Points
eligibility criteria may be found on Grade C 18 Grade Points
www.its.edu.mt. Grade D 12 Grade Points
Grade E 6 Grade Points
GRADE POINT EQUIVALENCES
INTERMEDIATE LEVEL
A combination of a minimum of 3
Advanced and Intermediate levels, of Grade A 10 Grade Points
which one needs to be an Advanced Grade B 8 Grade Points
level (MQF/EQF level 4) pass, and Grade C 6 Grade Points
these qualifications must add up to Grade D 4 Grade Points
a minimum of 44 points as per the Grade E 2 Grade Points
matrix provided below.

111

ITS PROSPECTUS 2021-2022

MQF/EQF LEVELS, IN CORRESPONDENCE WITH SEC GRADES

The table below explains the Malta Qualifications Framework (MQF) levels and
corresponding SEC grades as specified in the Referencing Report authored by
the National Commission for Further and Higher Education

SEC Grade 1-5 MQF/EQF Level 3
SEC MQF/EQF Level 3 MQF/EQF Level 2
Secondary Education SSC&P Level 3

SEC Grade 6-7
SEC MQF/EQF Level 2
Secondary Education SSC&P Level 2

112

SPREAD YOUR WINGS

INTERNATIONAL
STUDENTS

WE ARE DIVERSE BEFORE THE STUDENT COMES TO APPLICATION PROCESS
MALTA, THE OFFICE
One-third of the student population The students first apply online
at the Institute of Tourism Studies is Produces letters that kickstart their through the ITS website, after they
made up of foreign nationals. visa process. get accepted the registrar sends the
Prospective students with foreign acceptance letter.
qualifications are asked to contact Helps students find accommodation The international office then sends
the Malta Qualifications Recognition by giving them useful contacts. an e-mail with the basic information
Information Centre (MQRIC) so Contacts Identity Malta and ensures about the students so that they
recognition on their qualification may that the entity knows that there are can kickstart his application at the
be provided. ITS students applying for visa and embassy.
from which embassies.
APPLYING FOR VISAS When the student pays the first
AFTER THE STUDENT COMES TO semester fees the international office
International students who require MALTA, THE OFFICE sends a more detailed letter to both
a visa are guided by the ITS’ Identity Malta and the student.
International Department. Helps students acclimatise to Malta When the student arrives in Malta
The main aim of the international Keeps in contact with the students to the international office shows them
office is to welcome international help them with their needs. around the campus and helps them
students at the Institute of Tourism Helps students apply for the student find the closest amenities to their flats.
Studies and help them adjust to life visa with identity Malta. After a couple of weeks, the office
in Malta. There are various ways in
which our office helps foreign students:

113

ITS PROSPECTUS 2021-2022

starts approaching non-European TRANSPORTATION minimum score in at least one of the
foreigners and helps them apply for a following:
student visa. Regarding transportation costs on can Certificate Level (MQF/EQF Level 3)
find the different costs on the Malta IELTS Academic: 4.5, TOEFL
ADDITIONAL USEFUL Public transport website. Internet: 72, Cambridge English
INFORMATION FOR www.publictransport.com.mt/en/ Preliminary: B1
INTERNATIONAL STUDENTS bus-card-and-ticketing Higher National Diploma Level
(MQF/EQF Level 5)
COST OF LIVING HEALTHCARE IELTS Academic: 5.5, TOEFL
Internet: 72, Cambridge CAE: B2
ACCOMMODATION When international students apply Degree Level (MQF/EQF Level 6)
for a one-year student visa, the IELTS Academic: 5.5, TOEFL
The International Department will be application must include a one-year Internet: 72, Cambridge CAE: B2
able to help you in finding the right private health plan. You can get a Masters Degree (MQF/EQF Level 7)
accommodation in Malta. You may quotation even online by going to a IELTS Academic: 6.0, TOEFL
contact them on Maltese private insurance provider. Internet: 72, Cambridge CAE: C1
[email protected].
ENGLISH LANGUAGE TARIFF & FEES
Kindly note that the institute will REQUIREMENTS
be needing your Maltese address in Applicants from countries not within
order to send you At the Institute of Tourism Studies, the European Union are required to
the visa letter. a sound level of English language pay a registration fee as well as course
writing, speaking, listening and fees, as indicated on the ITS website
ALIMENTARY COSTS reading is necessary since English is (www.its.edu.mt).
the language of instruction. All applications are subject to
The food-related cost depends on the
students’ purchases. In Malta there When applying to pursue studies
are numerous convenience shops and at ITS, international students
ITS does have a canteen where ITS are required to provide evidence
students can dine. to indicate their level of English
proficiency.  For evidence of English
language proficiency, international
students are expected to provide a

114

approval according to the Admissions
Policy of the Institute and/or by the
Board of Governors and the final
decision on acceptance is taken by
ITS.  Moreover, applicants may be
subject to an English proficiency
test and/or an interview.  ITS
also reserves the right to speak to
applicants and/or parents (in cases
of underage applicants) to determine
the propensity of the student related
to the course applied for.  ITS may
suggest alternative programmes and/
or levels of support in cases whereby
the applicant might be at risk in
terms of health and safety and/or
might be applying for a programme
which might be detrimental to the
development of the applicant.  More
information on the Admissions Policy
may be found on the ITS website
(www.its.edu.mt).

ITS PROSPECTUS 2021-2022

NOTES

116