depending on customers scope. Desktop Support Analyst / IT Technician Haskell Malaysia Services Sdn. Bhd 12/17/2023 * Provide first-level contact for support of desktops, notebooks, mobile devices, and other hardware, including operating system setup and configuration, troubleshooting, remote access, and problem diagnosis. * Utilize and maintain helpdesk tracking software. Monitor and respond quickly and effectively to requests received through the IT helpdesk. * Stronserviceproblemincludiprovidepromptresponsquestio* Abiliand execompanvalues Excelleand Tru5
ng customer e and m-solving skills ing the ability to e diligent, t, and courteous ses to end-user ons or PC issues. ity to understand ecute the ny vision and of Team, ence, Service, ust. 2800-3 200 3 1700 Investment Bank https://www.job street.com.my/j ob/72942011?ty pe=standout&re f=search-standa lone#sol=13253 33a730e8914b7 e37c995becfe0 6519a81fe 4
IT Manager of Application and Data Industrial and Commercia l Bank of China, Malaysia 12/17/2023 * Manage end-to-end application life cycles, including regulator projects, from initiation to closure. * Ensure technical aspects of application and solution designs meet standards for performance, scalability, security, and supportability. * DegrProfessQualifiCompuInformTechnoequival* Profigeneralapplicaand SQ5
ree or sional ication in uter Science, mation ology, or its lent. ciency in l IT controls, ations control, QL. 3000-4 800 3 500 Banking and Financial Services https://www.fou ndit.my/srp/res ults?query=it+ manager+of+ap plication+and+ data&searchId= ccc1cc50-bebc499d-98b8-ee0 647174d15 5
Java Engineer Agensi Pekerjaan GMP (M) Sdn Bhd 1/4/2024 * Be responsible for performing data analysis of the company's software products, projectsand the realization of business logic on the database side. * Write PL/SQL for database. * Write Java calling interface. * DiplodegreeTechnofield. * Prefeexperierelationmanagemaintenlarge-scprocessdevelopoptimizInformation Technology Security Engineer Encora Technologie s Sdn Bhd 28/12/2023 * Perform quality assessment on SOC operations being performed as per existing process * Record and deviations identified into tracking tool(s)/spreadsheets * BachCompuprogramConsulInformactiviti5
oma/Bachelor's in Information ology or related erable someone ence with nal database ement, nance, scripting, cale data sing and pment zation 12000- 16000 5 1000 Human Resource Consulting https://www.fou ndit.my/srp/res ults?query=java +engineer&sear chId=beecdcc9- 3f9d-4700-8e2a -ba40cc37a895 helor's Degree in uter mming, ltancy, mation service es 10000- 12999 4 250 Digital Product & Software Engineerin g Provider. https://candidat es.myfuturejobs .gov.my/searchjobs/description ?jobId=3c6d7c 3e923f4eebb0d ca9d9ef4650f6 &what=Inform 6
* Perform follow-ups with respective error owners to mitigate process deviations 5
ation%20Securi ty%20Analyst 7
ANALYSIS 58
Based on the figure above, it shows the average by position name with salary. The highest salary is offered to the senior software engineer. Based on the figure above, it shows that the highest salary offered by years experiences is RM5,000. 59
Based on the figure above, it shows that the lowest salary by position is help desk technology engineer, information technology system engineer, IT analyst, IT support executive, Java Developer and Medical IT support. The pie chart above shows that the manufacturing of appliance and personal computer service is the biggest organizations size by type of IT and computer industry. 60
Based on the graph above, it shows that the highest salary offered by the organization is Agensi Pekerjaan GMP (M) Sdn Bhd. As can be seen from the pie chart above, it shows that the highest salary by the senior software engineer comes from human resource service. 61
CONCLUSION Finally, the research dug into the complicated environment of Information Systems professional abilities and employability, using insights from a wide range of sources. The literature review provided a comprehensive foundation, revealing the dynamic nature of skills required in the field. Through meticulous analysis of sixty Information Systems positions over the past three years, a nuanced understanding of job requirements, responsibilities, and industry trends emerged. The findings underscore the importance of aligning educational programs with industry demands, promoting continuous learning, and fostering soft skills development. Collaborative efforts between academia and industry, coupled with initiatives promoting transparency, diversity, and regular industry surveys, can collectively contribute to a more robust Information Systems landscape. In the complex interplay between academia and the professional sphere, these insights offer a roadmap for enhancing the preparedness and adaptability of Information Systems professionals in an ever-evolving technological landscape. 62
RECOMMENDATION To enhance the landscape of Information Systems career development and employability, the following recommendations emerge from a comprehensive exploration of the field. Firstly, there is a critical need to bolster educational programs through collaborative efforts between academic institutions and industry leaders. This collaboration ensures that curricula are regularly updated to align with the evolving demands of the Information Systems sector. Practical exercises should be integrated into coursework to better prepare graduates for the dynamic challenges they will encounter in their professional roles. Encouraging continuous learning among professionals is crucial, with a focus on pursuing ongoing education and certifications through partnerships with reputable online learning platforms. Soft skills development, often underestimated, should be prioritized within educational programs, integrating workshops on effective communication, teamwork, and leadership. Strengthening collaboration between academia and industry is imperative, facilitated by robust partnerships that align educational programs with practical job market demands. Establishing internship opportunities, cooperative programs, and mentorship initiatives can bridge the gap between theory and real-world application. The creation of a centralized platform for career development resources, providing up-to-date information on job opportunities, industry trends, and skill development resources, is essential. Regular industry surveys and continuous monitoring and evaluation systems ensure adaptability to evolving trends and challenges, fostering a more dynamic and diverse Information Systems workforce. 63
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