LAPORAN LPIS

LPI
S-1

Nama Peserta: FORMAT LAPORAN
Name of Participant PENANDAARASAN INSTITUSI
Kelas:
Class SWASTA
Ambilan dan Tahun:
Cohort and Year HAMIDAH BINTI GHAZALI
Kumpulan
Group SMUT 2
Tarikh Lawatan:
Date of Visit 1/2020
Nama Institusi:
Name of the Institution 1 / 2 / 3 / 4/ 5

Perkhidmatan Utama Institusi: 16 MAC 2020
Main Services of the Institution
Lokasi Institusi AIRPORT
Location of the Institution Vision- To be the Global Leader in Creating Airport Cities
Mision- Together we create Joy Ful experiences by connecting people and
Maklumat institusi (seperti): businesses.
Information about the Institution (i.e): Alor Setar Airport provides domestic services only
Jawatan pengurusan MAS, AIRASIA, Fiefly, Malindo, RMAF
Management’s post Example : Sultan Abdul Halim Airport (CODE: IATA: AOR, ICAO: WMKA) is
Jumlah kakitangan an airport in Kepala Batas, Kedah, Malaysia. It serves the city of Alor
Total number of staff Setar and state of Perlis due to no airport located at the state.
Lain-lain CEO Malaysia Airport Holding Berhad
Others MOHD SHUKRI SALLEH
They have 220 corrently occupied employer included 48 temporary staff.

96.3% of our Senior Management Are Malaysians

The new terminal is already operational by 5 May 2006 to cater for future
traffic growth. The new terminal has the capacity to receive the Airbus 330
operations as the runway was extended. In 2009, the airport handled
421,314 passengers with 24,031 aircraft movements

The Royal Malaysian Air Force training division is also co-located and uses
the same runway as the airport.

*Perkara yang difokuskan: Awards & Recognitions
Main focus of the organization: EXAMPLE: ACCA : ACCA MALAYSIA SUSTAINABILITI REPORDTING
*Kaedah operasi AWARDS (MASRA) 2015 & 2016
Methods of operation
Methods of operation Sultan Abdul Halim Airport
(*Pilih salah satu atau lain-lain yang They are have 4 important item in servis:
difikirkan sesuai)
*Choose one or more as you think fit. 1. CAAM (Civil Aviation Authority of Malaysia)
2. MAHB (Malaysia Airport Holding Berhad)
3. Main services of the institution (MAS, AirAsia, Firefly, Malindo,

RMAF
4. Customer- (Passenger, Tourist, Staff, Worker).
A hit on one operation has its effects on the other functions as well.
Here is no oil filling service, so all the ships that landed here to fill the oil
enough to fly back.
Alor Setar Airport Category 7, means this Airport provides 2 tracks which is
04 degree track and 22 degree track.
Operating hours are 6 am to 12 pm: landing time and fly at 6.30 am to
10.30 pm.

Pengurusan AIRPORT CLASSIFICATION
dan Landside
kepimpinan Infrastucture, facility, parking area, access road to terminal Departure and
yang Arrival
diamalkan di Terminal
institusi Building between Land Mode and Air mode
tersebut Airside
The Runway, Control Tower/ATC
manageme
nt and SERVICE QUALITY
leadership
practiced Quality Control- This is one of the major and primer sections of an airport
in the service becouse the quality on any task should not be compromised as that
institution affects the reputation of an airport. Once the good impression of
passengers is lost is hand to earn band, thefore, periodic check rides will be
Perbandingan pengurusan there to moniter the performence of vendors.
dan kepimpinan, serta
kesesuaian untuk How to apply at my school:
diaplikasikan kepada kendiri We can use FINGER PRINT SCANNER MACHINE.
dan/atau organisasi (beserta Finger Print Servis using index finger during scan. If a problematic index
penambahbaikan/ finger can use a card. A fee that is worm by RM 15.00 for a student. This
pengubahsuaian jika perlu). application is easy to manage the presence of students but the data of
Comparison of management and presence is not fast get information, must wait in 9.00 am only can access
leadership, as well as all data.
appropriateness to be applied to This application is auto link with APDM. The principal and teachers can
oneself and/or one’s organization access to check out late attendance and so on. The parent can also check
(together with the presence of the children what time the it scan finger print. This method
can control the discipline of students. Very suitable to overcome the
improvements/modification if problem of the percentage of student’s presence.

necessary).

Pengakuan:
Acknowledgement:

Saya mengaku bahawa laporan ini adalah karya saya sendiri. Saya bersedia diambil tindakan oleh
pihak IAB jika didapati bahawa karya ini diplagiat daripada hasil karya pihak tertentu yang terdahulu.
I hereby certify that this report is entirely my own original work except where otherwise indicate. I am
prepared to accept take actions taken by IAB if it is found that this work is plagiarized from the work of
others or any particular party in the past.

(HAMIDAH BINTI GHAZALI )
16 MARCH 2020