August 2020 Cy-PRESS Newsletter (002)

The North 1
Cy-Press

A monthly employee newsletter

August 2020

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Above all else, 2
we are committed to the
care and improvement
of human life.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Letter from Jim Brown, CEO

I would like to take a moment and offer a heart-felt thank you to everyone who is
working extra shifts, carrying a patient load in excess of what you normally would, or who
is working outside of your normal scope such as screening or in donning and doffing.
These circumstances have stretched us and have demanded flexibility. I am extremely
proud of the resilience that I have witnessed in our team.

While volume surges and colleagues infected with this virus have strained our resources, I
do urge you to find those moments where you can rest. While we’ve been at this a long
time now, much still lies ahead of us. To the extent that you can, please take care of
yourself physically, emotionally, and spiritually.

Thank you again for stepping up to meet the needs of our community. Please let me
know what we can do to continue to protect you. I continue to pray for your health as
well as the well-being of your families.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 3

Hospital Announcements 4

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Check Out Your
Department

Monthly Department Meeting

Check your Director/Managers monthly department meeting binder every month to get
department and hospital updates. We feel this new form of communication will help
address questions and concerns, while also highlighting employees and departments.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. ITF6022

Donation Drive – Back to School (2020-2021)

Some of the Supplies Needed:

• Canned Goods • Markers
• School Clothing • Spiral Notebooks
• College Clothing • Binders
• First Job Clothing • Colored Pencils
• Clear Backpacks • Loose Leaf Paper
• Rulers • Tissue Box
• Dividers • Erasers
• Elmer’s Glue Sticks • Yellow Highlighters
• Protector • Wide Ruled Paper
• Pocket Folders • Composition Books
• Crayons • Scissors (children’s & adult)
• Pens & Pencils • Index Cards
• (3) Ring Notebooks

Donations will be accepted throughout the month
of August.

Donations may be dropped off at the main
hospital lobby front desk donation bins.

JFA6659

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA North Cypress New Physicians FAK5975

PHYSICIAN INITIAL APPOINTMENTS:

Anesthesia Department: Neurosciences Department:
Juan Pablo Ruiz, MD – Anesthesiology, USAP Keith Kerr, MD - Neurosurgery
Covering MD: Dani Bidros, MD
Cardiovascular Services Department:
Aamir Abbas, MD – Cardiovascular Disease Radiology Department:
Covering MD: Jad Daye, MD Justin White, DO – Interventional Radiology, RadPartners
Harsh Patel, MD – Cardiovascular Disease
Covering MD: Fadi Alameddine, MD Surgery Department:
Moyosore A. Adeyekun, MD: Cypress OB/GYN Group
Emergency Medicine Department: Eyal Porat, MD – Thoracic & Cardiac Surgery
Anita Bangale, MD – Emergency Medicine Covering MD: Carlos Encarnacion, MD
Chun Yong Lee, MD – Emergency Medicine Brian Vial, MD – Ortho/ Hand Surgery
Covering MD: Bryan Mills, MD
Family Medicine/ Internal Medcine Department:
Jonathan Pankow, MD – Nephrology
Covering MD: Devaraj Munikrishnappa, MD
Sirisha Parvataneni, MD – Family Medicine
Covering MD: Noe Zamora, MD

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 7

HCA North Cypress New Physicians 8

PHYSICIAN ADDITIONAL PRIVILEGES/ CHANGE OF STATUS/ RESIGNATIONS:
Michael Frazier, DPM – Resignation
Clifford M. Kitten, MD – Resignation
Juan Jose Martin, MD – Resignation
Daniel G. Stroud, MD – Resignation
James Tang, MD – Resignation

ADVANCED PRACTICE PROFESSIONALS INITIAL APPOINTMENTS:
Suna Cai-Ng, NP, Sponsoring MD: Dileep Puppala, MD
Robert C. Ervin, CRNA, Sponsoring MD: Alvin J. Ralston, III, MD
Leah R. Moreau, NP, Sponsoring MD: Carlos Murillo, MD
Vivian Nguyen, NP, Sponsoring MD: Mounang Desai, MD
Brian S. Robin, CRNA, Sponsoring MD: Alvin J. Ralston, III, MD

ADVANCED PRACTICE PROFESSIONALS ADDITIONAL PRIVILEGES/ CHANGE OF STATUS/ RESIGNATIONS:
Carolyn Ochoa, NP – Resignation, Sponsoring MD: Mounang Desai, MD
Jeffrey Turnbull, PA – Resignation, Sponsoring MD: Daniel Stroud, MD & Clifford Kitten, MD

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Same Day Joint Patient is selected
Replacement Pathway and screened for

We are paving the way for joint success
replacement patients to recover at home

Starting the day of their surgery!

Pre-operative education (written and online) Patient
& pre-anesthesia testing is completed Pre-Op
Education
Including MRSA/MSSA & COVID screening

Patient The patient has surgery, recovers in the Observation unit
Post-Op and is seen by the Nurse Navigator, PT, and OT. The patient
Education
also has their pain medication delivered by our on-site
pharmacy prior to discharge home

DZE6740 Follow up phone call
the next day to
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
ensure the patient is
successful in their
recovery

Getting to Know your Nursing Managers!

Med. Surg. 2 Med. Surg. 3 Med. Surg. 4 Med. Surg. 6 OR Manager ED Manager HOPD CSPD
Manager Manager Manager Manager Manager Manager

Shennel Johnson Tina Nalbone Michael Nunez Maria Alcantar Omar Al-Ateeqi A’lyssia Prince Molly Hone Jairo Henao

IWJ6635© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 10

Getting to Know your HCA Healthcare Team! August 2020

Jesus Pineiro-Lopez 11
Courtesy Officer

Family: Son, Michael (9 years old) will be earning his black belt this year!

Daughter, Hannah (11 years old) will be earning her green & brown belt this year!

Pets: One Dog, Hercules, German Shepard.
Favorite Color: Pink (supporting cancer), Light Blue (the color of heaven)

and Red (the color of love).

Favorite Quote: Hobbies: “Make someone smile whenever you can,

you never know how much of a difference you could be making in their life at that
moment.”

Interesting Fact: In high school I had long hair and ran track. I was also a

ladies man. ;)

Favorite HCA Memory: When North Cypress used to host the Breast

Cancer Awareness event, I donated valet services for the whole hospital in honor of
my Mother. My Mother passed away from breast cancer in 1993 and I would love to
honor her in any way that I can. She molded me into the man I am today.

HCA Tenure: 13.5 years.

EUF6720© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Getting to Know your Leadership Team! August 2020

Julie Hoff Family: One son, Sean. I also have a beautiful
Director, ICU
daughter-n-love, Emily, a sweet granddaughter Averie,
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. NEF5915 and a handsome grandson, Lane. They are my whole
world.

Pets: No pets.

Favorite Color: Purple

Favorite Quote: “Little girls with dreams

become women with a vision.” –Author Unknown

Hobbies: SPORTS! Football (Texans) and Baseball

(Astros). I also love going to the beach and spending
time with my family and friends.

InterestingLylapaige202 Fact: I

chose to be an ICU nurse because I love the
excitement. I love learning and I love helping people. I
was also in the Miss Texas Teen Pageant. I also GO
CRAZY decorating for Christmas every year!

Favorite HCA Memory: When the North

Cypress hospital and community members hosted the
healthcare hero's event at our hospital in April 2020.

HCA Tenure: 13.5 years

12

NATIONAL HEALTHCARE CELEBRATIONS- August 2020

DAY JEQ8797 Be An Angel Day

American Family Day ( August 2 nd ) This day encourages good deeds and
National Coast Guard Day (August 4th) kindness to others. By supporting those in
Purple Heart Day ( August 7th ) need and inspiring others to kindness, we
National Non-profit Day ( August 17th ) display an act of an angel here on earth.
National Fajita Day ( August 18 th ) The day also recognizes those who’ve
National Surgical Oncologist Day ( August 22nd) been angels to us. Sometimes we have a
National be an Angel Day ( August 22 nd ) terrible day. Whether its bad news or
National Red Wine Day ( August 28th ) poor planning, we all have them. A kind
word, a hug, or even a pleasant
WEEK atmosphere makes a difference.

National Health Center Week (August 2nd – 8th ) HOW TO OBSERVE #BeAnAngelDay
PGA Championship ( August 3rd – 9th )
US Open Tennis Championship ( Starts August 31st ) Be someone’s angel. Offer an ear to
listen, a hand to lift them up, or a
Month shoulder to hold them up until they can
stand again. Give patience when you
Black Business Month least feel like giving it. Hear the pain
Neurosurgery Outreach Month below the complaint or the exhaustion
under the frustration. Hold a hand when
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. there’s nothing else that can be done.
Dry a tear. Thank an angel. Use
#BeAnAngelDay to share on social
media.

13

North Cypress Healthcare Hero’s CELEBRATION

THANK YOU to Encompass Health Inpatient Rehab

LHI6147

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 14

HCA Gulf Coast Division Highlight

Resilience In Action, Kelli Nations

“While speaking to the patient, EYJ6675
she learned the patient was
initially scheduled to be
discharged, but some lab work
had presented new obstacles
causing her stay to be prolonged.
Already knowing the patient did
not wish to watch television
anymore, Bard recalled an earlier
conversation where the patient
expressed missing her family and
pets.
To cheer her up, Bard purchased
the patient a stuffed animal, to
remind her of her pets. Pleasantly
surprised, Bard’s patient smiled
from ear to ear! “All it took was for
me to take a few moments each
day to visit, empathize, and listen,”
said Bard. “I also helped her to
FaceTime with her family, too.
Although, stuffed animals are
generally for our pediatric
patients, sometimes you’re never
too old to find comfort in a
cuddle.”

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 15
5

Cintas C.A.P.E Award

Nomination Opportunity

C.A.P.E. Awards (Cleaning to Advance the Patient Experience).
Anyone can Nominate a superhero EVS tech now through August 21, 2020.

There will be 8 winners (each receiving $2500 for themselves and $2500 to donate to an organization of their choosing- details on the website below)

https://www.cintascapeawards.com/nominate/

Contest Information

(EVS) staff are essential in providing a clean and safe environment for all staff, patients and visitors at healthcare facilities. They play a crucial role in
cleaning and sanitizing public and private areas, including patient rooms, to eliminate viruses, germs and hospital-acquired infections, yet these unsung
heroes are often overlooked.

Every day, EVS personnel across the country work on the frontlines to create a healthy and safe environment for patients, staff, volunteers and visitors,
and Cintas is recognizing these healthcare heroes with the Cintas C.A.P.E. Award (Cleaning to Advance the Patient Experience). Cintas is on a mission to
identify acute care EVS techs who display kindness and courage, and spend countless hours maintaining facilities to prevent infection.

Healthcare professionals, family members and others are invited to nominate EVS technicians with inspiring stories for the chance to win a cash prize and
a donation to their healthcare institution or charity of choice. Nominees must be 18 years or older and have been employed for a minimum of one year

with the same acute healthcare facility (e.g., hospital, home health care). PVU7021

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 16

MyHealthONE. Patient Portal Updates

Features of MyHealthONE

Own every stage of your healthcare
journey with MyHealthONE.

EOJ6730

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 17

LiveSafe – Safety. In everyone’s hands.

HIK6118

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 18

HUMAN RESOURCES CORNER

Action Required: HCArewards.com Security Upgrade

On Aug. 5, HCArewards.com (which includes the BConnected website) is getting a security upgrade to support multi-factor
authentication and you will be required to register with a new User Name and Password.

Here’s what to do on or after Aug. 5: EFH6692

Go to HCAhrAnswers.com*
Click HCA Rewards
Click Register as a first-time user
Follow the online instructions to create a new User Name and Password and enter contact information

You are encouraged to take action as soon as possible on or after Aug. 5 so you don’t experience any unnecessary delays or miss important benefits updates.

Authorize Your Device: After logging in with your new User Name and Password, you will be asked if you would like to authorize your device for future visits.
If you select no, you must re-authorize each time you visit the site. Note: You should always select no if you are using a public computer or kiosk.

Create New PIN for BConnected Phone System: After logging in, you will also need to create a new PIN by clicking Personal Information then Reset My
Interactive Voice Response (IVR) PIN. If you do not create your PIN online, the next time you call BConnected, you will be prompted to request a
Temporary PIN. Once you receive your Temporary PIN, you can enter it by phone and create a new PIN. Your current PIN will not work starting Aug. 5.

*If you do not have access to HCAhrAnswers.com:

Current Employees: Go to Atlas Connect (https://connect.medcity.net) while on the HCA Healthcare network, click the HCA Benefits and Rewards link at
the bottom of the page and select Register as a first-time user

Former Employees: BConnected will send you a letter in late July with a Registration Key you will need to complete your online registration. As soon as
possible on or after Aug. 5, go to HCArewards.com, click Register as first-time user and follow the instructions to enter your Registration Key, create a new
User Name and Password and enter contact information. You will also be required to create a new PIN for the BConnected phone system as described
above.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 19

HUMAN RESOURCES CORNER 20

NEW SCRUB Option!

Design Collective by CINTAS
#HealthcareHeros

IRD6678

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HUMAN RESOURCES CORNER Here’s how to share your story:

Share Your Story ! 1. Log into your CARE
Recognition account at
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. https://gcd.isrewards.com

2. Click on the I heart My
Hospital banner on the
Care Recognition home
page.

3. Share your story in the
Comments box.

21

HCA Employee Benefits

How your HCA Healthcare benefits can help YOU!

Bright Horizons Low Copays*

Babysitters, Nannies, Elder Care & Pet Care Primary & Urgent Care

Connect with additional resources to help locate back-up care and support for Many common services require just a low copay, from in-network primary care
your entire family including children, elders & pets. Your benefits include FREE physician office visits to telemedicine services to HCA Healthcare urgent care.
access to Sittercity's comprehensive database of sitters, nannies and COVID-19 tests are covered at 100% for HCA Healthcare medical plan
housekeepers. For registration questions contact 888.748.2489 ext. 3. participants.

Key Word: Bright Horizons Choose “My Benefits” from main menu

Bright Horizons Doctor on Demand*

Babysitters, Nannies, Elder Care & Pet Care Virtual Healthcare Appointments

When it comes to public health emergencies, stress reactions are very common. Eligible HCA Healthcare medical plan participants have access to the Doctor
However, natural stress can turn into anxiety / depression for yourself or for those On Demand telemedicine service, which offers 24/7 primary care and
under your care. The Beacon Wellbeing Program matches you with a licensed behavioral health appointments through video visits for FREE from a smartphone,
counselor based on your unique situation. Plus, the new, digital Beacon tablet or computer. Through live video, board-certified doctors review symptoms
Wellbeing platform allows you to choose how you want support - by video, and medications, perform an exam and may recommend treatment, including
phone or in person – and gives you access to digital tools & resources. You get 5 prescriptions and lab work. In most cases, participants pay just a copay and
FREE, confidential sessions per issue for each member of your household. HCA Healthcare will pay the rest of the cost. Deductibles do not apply.

Key Word: EA Key Word: Doctor on Demand JIO6695

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA Employee Benefits

How your HCA Healthcare benefits can help YOU!

Continuing Education Continuing Education

Walden University University of Houston College of Nursing
20% Tuition Reduction
+ $3,000.000 Bachelor’s Grant HCA Gulf Coast Division Nurses have the unique opportunity to earn the RN-to-
+ $3,000.00 Master’s Grant BSN, MSN in Administration or Education, or a Postmaster's through a direct bill
+ $5,000.00 Doctoral Grant* program with the University of Houston College of Nursing for tuition and fees for
Learn more at Waldenu.edu/hcahealthcare NURS courses.

Continuing Nursing Education Discuss with your NURSE MANAGER and contact your HR representative TODAY!

GALEN College of Nursing Doctor on Demand*

Galen College of Nursing now offers HCA Healthcare colleagues reduced costs Virtual Healthcare Appointments
for online RN to BSN and MSN programs thanks to the new HCA Healthcare-
Galen Grant. Select the direct bill option if you want HCA Healthcare to pay up Capella University is pleased to offer discounted tuition to HCA Healthcare
to $5,250 of your tuition costs directly to Galen – you wont have to make tuition employees by aligning the cost of select degree programs to HCA Healthcare’s
payments yourself! tuition assistance policy—providing the potential to earn a degree with little to
no out-of-pocket tuition costs.*
Go to Galencollege.edu/HCAHealthcare or call 833.224.7703 to get started!
RN to MSN MS in Analytics
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. RN to BSN BS in Business
MSN BS in Information Technology
MPH BS in Health Care Administration
MBA BS in Psychology
MS in Psychology BS in Public Health
MSIT
MS IACS

HCA Employee Benefits

How your HCA Healthcare benefits can help YOU!

Social Justice Diversity & Inclusion

HCA Matching Program Employee Research Groups

HCA Healthcare has established a Social Justice Matching Program to HCA Houston Healthcare kicked off our Diversity and Inclusion Employee
benefit organizations supporting racial justice and addressing health Resource Groups (ERGs) last year. These groups are employee-led, self-
equity for communities of color. directed voluntary networks that provide support, advocacy, education,
mentoring, and much more to our colleagues. They foster opportunities for
In addition to colleague contributions, we have received support from colleagues to build relationships, attract a diverse employee base,
our HCA Healthcare Board of Directors including a pledge from Dr. provide inclusion of ideas and solutions, and create powerful foundations
Wayne Riley, president of the State University of New York (SUNY) for career development.
Downstate Health Sciences University. Additional board members and
senior leaders have followed Dr. Riley's lead with pledged contributions. Today, we are pleased to announce the launch of our newest ERG, “The
Voice.” The Voice ERG is dedicated to growing and developing our
HCA Healthcare is contributing to the national dialogue to end racism employees that identify as Black or being of African descent. The Voice
and is accelerating efforts that will create sustainable change in our ERG will play a key role in helping its members reach their full potential by
organization. providing opportunities for personal and professional development,
networking, and community engagement, as well as provide a collective
The HCA Healthcare Foundation will match 100% of colleague gifts up to voice for the betterment of our colleagues, patients and communities.
a total of $250,000 through July 31, 2020.
Contact Vicky Kahl, HCA North Cypress HRVP, if you have questions or
would like more information.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA Employee Benefits

How your HCA Healthcare benefits can help YOU!

Time Away From Work (TAFW) Time Away From Work

Leave of Absences & PTO Paid Family Leave

Paid Time Off (PTO): You have access to a local PTO policy. Go Benefits
toHCAhrAnswers.com or check with your facility’s Human Resources
office for details on your PTO policy. Leaves of Absences: You must Offers eligible employees up to 14 calendar days (not to exceed 80 hours
always notify your supervisor before taking time away from work. You per rolling 12 month period) of PFL to care for family members with a
must also contact the TAFW Service Center at (855)858-7557if: • You will serious health condition, as defined by the Family Medical Leave Act
be absent from work for four or more days due to personal illness or injury, (FMLA). Generally this includes caring for your spouse, child, step child,
or • You need to take ANY leave of absence— continuous or legal ward or newborn. Bonding with your newborn child or adoption or
intermittent—regardless of the duration or reason for the leave. If you’re foster care placement and to bond with a newly placed child.
unable to work, you may be eligible for short-term disability benefits.
Eligibility
Key Word: TAF
To receive paid family leave benefits eligible employees must be full-time
or part time, work for at least 12 months and work at least 1,250 hours
within the 12 months before leave.

Access

To access these benefits, call the Time Away From Work Service Center at
(855) 858.7557.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA Employee Benefits

How your HCA Healthcare benefits can help YOU!

Pandemic Financial Reference Guide Texas Board of Nursing

During this challenging time, it can be a lot to try to deal with decreased hours or a COVID Update
reduction in take-home pay while also balancing all other changes to our daily lives
required by this virus. There are a variety of options available for financial support during As you are likely aware, Governor Abbott granted a waiver for license
this time that we want to ensure all colleagues are aware of, such as: renewals for those with licenses expiring from March 23, 2020 through
September 30, 2020.
Mortgage payment deferral Rent deferral
Utility bill deferral School loan repayment deferral The renewal process has changed and will now take place online. The
Car loan payment deferral Credit card payment deferral system will go live with the Texas Board of Nursing on June 15, and they
Federal Stimulus Checks are no longer accepting paper applications for renewal (see below).

Tax Filing – if you typically owe money, the filing deadline has been extended to July; if To access renewal information, click here:
you typically are due a refund, go ahead and file as soon as you can so that you can
receive your refund as soon as possible. Also, be sure to check if the deadline for your https://www.bon.texas.gov/licensure_renewal.asp.
state tax return has been adjusted.
In short, all those with expiry dates during that window have until
Day care expenses – With a special resolution from the Hope Fund Board of Directors, September 30, 2020, to renew their nursing license. (For more detailed
applications will be considered for assistance with unexpected childcare costs for information, click here:
working parents who have been impacted by reductions in pay or hours due to COVID-
19. Colleagues may apply at www.hcahopefund.com. https://www.bon.texas.gov/COVID-19sixmonthwaiver.asp.)

Visit ‘Financial Finesse’ under the Retirement tab on the HCA Rewards site to help you
answer financial questions and/or planning for future needs. You can also call the HCA
Financial Fitness Helpline at (877) 234-1809, which provides a free financial planning
resource to all colleagues.

Additional resources related to COVID-19 can be found at www.hcahranswers.com or
by calling 1-844-HR-ANSWR (472-6797).

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA Employee Benefits COVID 19

Community Donations Community Donations

Provided Meals to HCA North Cypress Provided Meals to HCA North Cypress

Avanti Senior Living – Towne Lake Kindred Hospital
Kair Medical Caring Professionals, HH
Transition Home Health Devotion Hospice
Care Patrol Park Manor Cypress Station
Carter Healthcare Care Patrol
Apex Oaks Assisted Living and Memory Care Park Manor Tomball
North Cypress EMS Nexus Specialty Hospital
Park Creek Independent Living Cypress Creek Rehab
Right at Home Home Instead
Comfort Care Assisted Living Facility The Work Well
Firehouse Subs Lazy Dog
HBD Balloons Grace Care Cypress
InkDots State Farm
Hospice with Grace Bristal Park Assisted Living
Park Manor Cy-Fair Texas Home Health
Houston Hospice Kindred Home Health
Vitus Hospice The Union Kitchen

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HCA Employee Benefits COVID 19

Community Donations Community Donations

Nurses Week Provided Items to HCA North Cypress

125 lunches – Cy-Fair Healthcare Easter Candy bags - CVS (Barker Cypress & W Rd)
75 dinners - AeroCare Fabric Masks - United Methodist Church
125 lunches - Harbor Hospice 600 tacos - Gordon Food Service & Egg Haus
75 dinners - Park Manor+ 25 lunches - Plum Coffee Shop
125 breakfasts - Encompass Cypress Hero banner - Kwik Kopy, Chad
125 lunches - Copperfield Nursing & Rehab 600 Sandwiches - Chick-fil-a
75 dinners - Cypress Pointe Health & Wellness Center 300 ear savers - Elisha Gerhard
125 breakfasts - VITAS Hospice 161 lunches - Pine Forest Country Club
75 dinners - Kindred NW Hospital 600 Firehouse Subs - Harbor Hospice
Large bags of chocolate - Godiva Chocolate
Community Donations Girl Scout Cookies - Troops 113116 & 113113
Girl Scout Cookies & cards - Troops 111109 & 111043
Provided Items to HCA North Cypress 150 Salata salads & chips - Encompass Health
Fabric Masks - Hoi-Thanh Tin-Lanh Tay-Bac Houston Large box of fabric masks - Grace Life Baptist Church
Fabric Masks - Nusrat Zaidi and the Muslim Shia community 200 cookies - State Farm
Hero pictures & toiletries - Community & Rainbows Over Houston 600 chips, cookies, drinks- Cy-Fair Women's Club
600 Hot dogs, buns, beans, chips, & drinks - Hunton Trane & United Electrical 12 lunches for Rehab Dept. - Encompass Health
Cy-Fair Chamber- Leslie Martone- Chick-Fil-A Lunch to Respiratory Therapists Snow cone Truck – All Employees – 7.15.2020
Panera Bread Sandwiches- All Frontline Staff- Encompass
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. CFISD- Club Rewind- (50) Thank you notes
Local Table – Cypress (24 Lunches)

Quality News: Clinical Excellence

Q1 2020 Key Drivers Q2 2020

158th Reduction in Risk 130th
Adjusted Mortality Index
Improved Surgical Increased HAI
Services ranking Ranking

Celebration Opportunities
Coming Soon! First Antibiotic Within 1 Hour
SEP-1 Bundle Compliance
12 months
without a CLABSI Ventilator Days

&

24 months
without a
Retained Foreign
Object.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 29

Did you find your ¾ ID throughout the Cy-Press?
Great NEWS! Stop by HR to claim your prize!

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 30

3 STELLAR SHOUT-OUTS TO THESE EMPLOYEES!
1

o Bethany, RN (nights)… ”Took exceptional care of me on MS5!”

o Emily, RN, MS5… “Always friendly, helpful, and nice to chat with while she’s
taking care of me and my health needs.”

o Ms. Samuels, RN… “I love her accent. She is what I call an old school nurse and
I love that. She is precise and doesn’t rush her talent.”

o Yvette, HUC… “Is always friendly, singing, and there to lend a helping hand. She
helps to keep the team organized and our patients safe.”

o Jamie, RN, “Jamie treated me like I was her only patient. I know your nurses are
busy but she took time, chatted with me, and helped to calm my fears. She is
an angel and you are lucky to have her on your team.”

o Zana, Rehab, “She is always smiling, friendly, and super helpful. She is presently
a runner on the MS6 Covid Unit as well as helping the team Don and Doff.”

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

3 STELLAR SHOUT-OUTS TO THESE EMPLOYEES!
2

o Amanda, Case Management, “She was very helpful with arranging where I will go
next. I am excited to keep moving and getting stronger.”

o Alma, Radiology Records, “She is always willing to go the extra mile to meet the
needs of our patients. She expedites CDs and patient information when a patient
shows up unexpectedly in order to prevent them from having to make an
additional trip. She is very patient-focused and it’s a delight to see.”

o Joletha, FNS, “Joletha is always there to assist with patient requests. She personally
sees that the issue or need is taken care of and does so quickly and with a friendly
smile.”

o Brian Anderson & Ross Little, Community Outreach, “Thank you for all of your hard
work in setting up the Communicator Role for the Orange Zone. All of your insight,
hard work, and dedication to success did not go unnoticed. We enjoyed working
with you and appreciate all of your help!” - ED Leadership

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

3 STELLAR SHOUT-OUTS TO THESE EMPLOYEES!
3

o Agnes, MS2, “She is so sweet and kind in her care. I appreciate all that she did to
care for me during my stay.”

o Deborah “Suzanne” Lunsford, “She has been a huge asset to the Tower staff,
assisting with not only discharges but also general care needs. When a call light
goes off, she engages and helps.”

o Julie, ICU, “Julie and her team saved my Dad. I know they worked really hard.”

o Jay, RN, Infusion, “He took really great care of my Mom and he’s a really good
nurse!”

o Pauline, FNS/Café, “Always willing to assist with needs either at the Café or with
helping to translate at the main hospital entrance during screening. She is always
cheerful and pleasant.”

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

3 Retirement Announcement, Herme Douglas!
4

. Herme,

Thank you for your AMAZING
work, dedication, laughter,
and joy you bring to work
and to your team. You will
be truly missed!

- Supply Chain Department

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Cafeteria Menu ESM6676 35

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Week 1 of 8/3/20 – 8/7/20 Menu items subject to change

Hours: Monday-Friday 11:00 am-2:00 pm

Monday Tuesday Wednesday Thursday Friday

Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go

Sliced Meatloaf w/ Lemon Chicken Leg Qtr. Beef Nachos Chicken Fajitas Crispy Chicken Sandwich
Mushroom Sauce Brown Rice Pilaf Spanish Rice Potato Wedges
Mashed Potatoes Broccoli
Borracho Beans
Asparagus

Salads Salads Salads Salads Salads
Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar

Fruit Salad Fruit Salad Fruit Salad Fruit Salad Fruit Salad
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad

Sandwiches Sandwiches Sandwiches Sandwiches Sandwiches
Turkey Turkey Turkey Turkey Turkey

Ham Club Ham Club Ham Club Ham Club Ham Club
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad
Egg Salad Egg Salad Egg Salad Egg Salad Egg Salad

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Week 2 of 8/10/19 – 8/14/20 Menu items subject to change

Hours: Monday-Friday 11:00 am-2:00 pm

Monday Tuesday Wednesday Thursday Friday

Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go
Stuffed Flounder Grilled Pork Chops Chicken Tenders
w/Salsa Verde w/ BBQ Sauce Loaded Baked Potato BBQ Chicken Sandwich
w/ Cajun Cream Sauce Potato Salad
Carrot Rice Red Roasted Potatoes Salads
Green Beans Broccoli Grilled Chicken Caesar Salads Salads
Grilled Chicken Caesar Grilled Chicken Caesar
Salads Salads Fruit Salad
Grilled Chicken Caesar Grilled Chicken Caesar Tuna Salad Fruit Salad Fruit Salad
Chicken Salad Tuna Salad Tuna Salad
Fruit Salad Fruit Salad Chicken Salad Chicken Salad
Tuna Salad Tuna Salad Sandwiches Sandwiches Sandwiches
Chicken Salad Chicken Salad Turkey
Turkey Turkey
Sandwiches Sandwiches Ham Club Ham Club Ham Club
Turkey Turkey Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad
Ham Club Ham Club Egg Salad Egg Salad Egg Salad
Tuna Salad Tuna Salad
Chicken Salad Chicken Salad
Egg Salad Egg Salad

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Week 3 of 8/17/20 – 8/21/20 Menu items subject to change

Hours: Monday-Friday 11:00 am-2:00 pm

Monday Tuesday Wednesday Thursday Friday

Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go

Chicken Picata Baked Tilapia Beef Lasagna Beef Stew Pulled Pork Sandwich
w/ Lemon Butter w/ Chipotle Tomato Sauce Asparagus Rice Pilaf w/ Fried Onions and
Brown Rice Pilaf Garlic Bread Broccoli
Yukon Gold Potatoes Pickles
Honey Carrots Green Beans

Salads Salads Salads Salads Salads
Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar

Fruit Salad Fruit Salad Fruit Salad Fruit Salad Fruit Salad
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad

Sandwiches Sandwiches Sandwiches Sandwiches Sandwiches
Turkey Turkey Turkey Turkey Turkey

Ham Club Ham Club Ham Club Ham Club Ham Club
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad
Egg Salad Egg Salad Egg Salad Egg Salad Egg Salad

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Week of 8/24/20 – 8/28/2020 Menu items subject to change

Hours: Monday-Friday 11:00 am-2:00 pm

Monday Tuesday Wednesday Thursday Friday

Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go

Chicken Fried Steak Chicken Enchiladas Chili Loaded Hot Dogs Chicken Fingers Spicy Catfish
Mashed Potatoes Spanish Rice Potato Wedges Mac and Cheese
Broccoli Refried Beans
Asparagus

Salads Salads Salads Salads Salads
Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar

Fruit Salad Fruit Salad Fruit Salad Fruit Salad Fruit Salad
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad

Sandwiches Sandwiches Sandwiches Sandwiches Sandwiches
Turkey Turkey Turkey Turkey Turkey

Ham Club Ham Club Ham Club Ham Club Ham Club
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad
Egg Salad Egg Salad Egg Salad Egg Salad Egg Salad

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Week 5of 8/31/20 – 9/4/20 Menu items subject to change

Hours: Monday-Friday 11:00 am-2:00 pm

Monday Tuesday Wednesday Thursday Friday

Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go Coffee Shop Grab & Go

BBQ Brisket Sliced Sirloin Beef Nachos Turkey Cheeseburger Baked Catfish
Baked Beans Mashed Potatoes w/Cajun Cream Sauce
Corn on the Cob
Asparagus Rice Pilaf
Steamed Broccoli

Salads Salads Salads Salads Salads
Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar Grilled Chicken Caesar

Fruit Salad Fruit Salad Fruit Salad Fruit Salad Fruit Salad
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad

Sandwiches Sandwiches Sandwiches Sandwiches Sandwiches
Turkey Turkey Turkey Turkey Turkey

Ham Club Ham Club Ham Club Ham Club Ham Club
Tuna Salad Tuna Salad Tuna Salad Tuna Salad Tuna Salad
Chicken Salad Chicken Salad Chicken Salad Chicken Salad Chicken Salad
Egg Salad Egg Salad Egg Salad Egg Salad Egg Salad

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Birthdays 41

NSI6719

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Annual Requirement Friendly Reminder!

• During your birthday month, ALL employees are required to complete an Annual Health
Screen Packet. Please take the necessary steps to complete your screening by visiting HR.

• Please ensure all your license and certifications are updated.

HR encourages all employees to call HR Answers after upload to verify. 42

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Sandy Pham 08/01 Voltaire Ignacio 08/04 Monaliza Edrada 08/09 Alex Moon 08/12
Carina Helen Quintanilla 08/04 Aylin Verenzo Polk 08/12
Dennis Reza 08/01 Kendra Mcmullin 08/05 Sylvia Aston 08/09 Hons 08/13
Chad 08/05 Canh Jamie Teves 08/13
Paul Schmitt 08/01 Gina Austin 08/06 Edwards 08/09 Sheila Stubbs 08/13
Yolanda Janet Laws 08/06 Audrean Sebestyen Venancio 08/13
Garrett Level 08/01 Taylor 08/06 Megan Phan 08/09 Maria Jonquitud 08/13
Haimanot Susan Uy 08/06 Yvonne Monique Murray 08/15
Nelson 08/01 Brooke Guadiz 08/07 Shuntel Turner 08/10 Joya Matthews 08/16
Luisa Jaime Fogarty 08/07 Betza Rosario Boyd 08/16
Brown 08/01 Shazia Huffman 08/07 Vickie Kozich-Sulek 08/10 Lorraine Mcquaid 08/17
Sharon Douglas Ledford 08/08 Rochelle Aimee Addo 08/17
Siyum 08/01 Dirk Umer 08/08 Jessica Bear 08/10 Esther Aviles 08/18
Petra Naim Whitby 08/08 Michelle Luntao 08/18
Susan Castillo Pena 08/02 Scott Moore 08/08 Carter 08/10 Eva Blessing 08/18
Fadeke Halie Ivy Fe
Sabrina Squirewell- 08/02 Baz Swetha Lacey 08/11 Brittany
Kevin Cobb Talbott
Yvette Taylor 08/11

Smejkal 08/02 Maxie 08/11

Faske 08/03 West 08/12

Ayoola 08/03 Janese 08/12

Castro 08/04 Fellows 08/12

Belmares 08/04 Abraham 08/12

Rocha 08/04

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 43

Jessica Martin 08/19 Allison Villarreal 08/24
08/19 Ha Nguyen 08/24
Gregory Bessert 08/20 Herbsleb 08/24
08/20 Brandon Lofgreen 08/25
Ekail Williams 08/20 Michael Montes 08/25 Jaelyn Kelly 08/28 Michael Delacruz 08/30
08/21 Liliana Taylor 08/25 Regina Fick 08/31
Karen Parkins 08/21 Stephanie Ashworth 08/26 Joe Kurka 08/28 Thomas Lane 08/31
08/21 Caporella 08/26 Esther 08/31
Luz Zabala 08/21 Shirra Singleton 08/26 Victor Gonzalez 08/28 Charlotte Muthini 08/31
08/22 Nellie Benavidez 08/26 Deborah Sanders 08/31
Timica Dupree 08/23 Carrie Izaguirre 08/27 Blanche Jackson 08/28 Samuel Al-Ateeqi 08/31
08/23 Aaron Mleynek 08/27 08/31
Martine Bennett 08/24 Jaime Masch 08/27 Jeffrey Gardner 08/29 Katy Larios 08/31
08/24 Jeffrey Silvestre 08/27 Ayana Brannan 08/31
Angelica Herrera 08/24 Laura McKinney 08/28 Rosa Gil 08/29 Chestnut
Susan Paul Pineda
Jerico Daloyoc Mary Cheryl Horton 08/29

Tuyen Dang Joan Alston 08/29

Fabiola Harris Tekhesia Phillips 08/30

Roxana Garcia Derek Beddoe 08/30

Mary Hedelweiss Soriano Rosa Maria Alvarez Adibi 08/30

Trinika Carriere

Fausiat Yekini

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 44

Hello August
Hello August 2020

© 202109. CONFIDENTIALL––CCoonnttaaininsspproropprireietataryryininfoformrmaatiotionn. N. Noot itnitnetendndeeddfofroer xetxetrenranladlisdtriisbtruibtiuotnio. n. 45