TheNorth Cy-Press A Monthly Employee Newsletter April 2024
2 CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Above all else, we are committed to the care and improvement of human life. About HCA Healthcare Our mission
Let t er from J im Brow n, CEO 3 HCA North Cypress Family: I am happy to share with you that HCA North Cypress has been recognized by Healthgrades as one of America’s 250 Best Hospitals and for the second consecutive year has been awarded their Patient Safety Excellence Award. America’s 250 Best Hospitals Award recognizes the top 5% of hospitals in the nation for consistently delivering clinical quality. The Patient Safety Excellence Award recognizes the top 10% of hospitals in the nation based on the lowest occurrences of 14 preventable patient safety events. Inclusive of these honors, North Cypress has received 13 awards from Healthgrades in 2023 and 2024.
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. The picture can't be displayed. Jim Beck Brown CEO Brittany Lollis VP Operations Dr. Jin Kim CMO Junnius Pollard VP Quality Bryan Shepherd CFO Miranda Roberson VP HR Vacant COO Troy Sarver VP Surgical Services Austin Dies VP Finance Krystal Doyle ACNO Maggie Yacoubian CNO HCA Nort h Cypress Execut ive Team
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. The picture can't be displayed.
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. The picture can't be displayed. Complementary Shuttle Service Gravel Parking Employee Parking Lot Shuttle Schedule: Valet Hours • Monday – Friday: 4:30 a.m. – Midnight • Saturday – Sunday: 6:00 a.m. – 8:00 p.m. • MAIN: Monday – Friday: 7:00 a.m. – 4:00 p.m. • ER: Monday – Sunday: 10:00 a.m. – 11:00 p.m. • Pick-up by request – 832.912.3695 or ext.3695 (non-peak hours) Golf Cart • 7:00 a.m. – 4:00 p.m. • In-between POB1, POB2, & Parking Garage BLUE LOT TO EMPLOYEE ENTRANCE
On Call Phone When to Use: For when there is no staff coverage and the following applies: • Utility Disruption/Failure: No water, power, medical gas, A/C (does not include hot/cold calls requesting changes < 5-degree difference). • Utility Emergency: Flooding (not including toilet overflows), fire Emergency Phone When to Use: If and when no one answers the 24/7 line and there is an immediate need. (immediate = water coming from the ceiling) Plant Ops (24/7 Line) When to Use: For high/immediate work orders, once a work order has been entered. During the hours of 7a-3p, there is typically someone who answers and delegate, as appropriate. Contact Numbers for Facilities/Plant Ops HCA HOUSTON HEALTHCARE NORTH CYPRESS Delba BarriosFacilities Director David DormanFacilities Supervisor Jonathan KeelsLife Safety Coordinator Facilities Leadership Team MMI5439
8 Healthgrades • America’s 250 Best Hospitals (2024) • America’s 50 Best Hospitals for Cardiac Surgery and Surgical Care (2024) • America’s 100 Best Hospitals in Orthopedic Surgery Award( 2024) and GI Surgery (2024) • Cranial Neurosurgery Excellence (2024), Stroke Care Excellence (2024), Critical Care Excellence (2024), GI Care Excellence (2024), Outpatient Joint Replacement Excellence (2023, 2024), Outpatient Orthopedic Surgery Excellence (2024), GI Surgery Excellence (2023) • Patient Safety Excellence Award (2024) Leapfrog “A” Hospital Safety Grade (Spring and Fall 2023) GCI6694
Meet Your Ethics & Compliance Facility Leadership Team Kuirshan Durio Executive Assistant Ethics & Compliance Secretary Junnius Pollard VP of Quality Equity Compliance Coordinator (ECC) Brandon Briggs Director of Information Technology (IT) Facility Information Security Officer (FISO) Denise Havens Business Development & Scheduling Services National Coverage Determination (NCD) Leader Brittany Lollis VP of Operations Co-Ethics & Compliance Officer (ECO)
Trauma Star of the Month is awarded to a nurse in the ED who demonstrates their commitment to raising the bar on trauma care here at HCA HH North Cypress through excellent trauma patient care, clear and concise trauma documentation and an overall commitment to being a trauma nurse role model in the ED.
12 STELLAR SHOUT-OUTS TO THESE EMPLOYEES! HCA North Cypress Team Members! People DSO4296 Our MS3 RN, Kezia Lumpkin, is taking the next step in her nursing career journey. She has transitioned to the cath lab. We will miss her but are very proud of her growth from resident RN to RN to charge and preceptor on MS3 and now to cath lab. Congratulations Kezia! Brenda Butler, Director of MS3
13 STELLAR SHOUT-OUTS TO THESE EMPLOYEES! HCA North Cypress Team Members! People DSO4296
14 STELLAR SHOUT-OUTS TO THESE EMPLOYEES! HCA North Cypress Team Members! People DSO4296
Bungee Bedro 1/29/24 ED Cohort Ana Pope 1/29/24 IMCU Cohort Victoria Neal 2/5/24 OR Plus Cohort Alex Marulanda 1/29/24 ED Cohort 1/29/24 ED Cohort Daniela Yllarramendi Flores 2024 Nursing Residency Spotlight Bianca Bhakta Lauryn Medrano Kendal Barker Dayma Alvarez 1/29/24 MST2 Cohort Bernadette Chase 1/29/24 ED Cohort 1/29/2024 ED Cohort 1/29/24 ED Cohort 1/29/24 ED Cohort Christine Dias Warren Domask Jonabeth Evans Antonia Lumanog Natalia Mervine 2/12/24 IMCU Cohort 2/12/24 MST3 Cohort 2/12/24 IMCU Cohort 2/12/24 MICU Cohort 2/12/24 I MCU Cohort Cheyenne Bullock 1/22/24 ICU Plus Cohort Pre-op/PACU Welcome to HCA Houston North Cypress
2024 Nursing Residency Spotlight Lucia Madu 3/11/24 MST6 Cohort Lamiha Nuva 2/12/24 MST3 Cohort Kendall Lee 2/12/24 MST6 Cohort Afusat Famuyibo 3/11/24 MST3 Cohort LaToya Harold 3/11/24 MST6 Cohort Xinyue “Kylie” Kang 2/12/24 MST2 Cohort Euro Arias 2/12/24 MST2 Cohort Meghan Lopez 2/12/24 MST4 Cohort Hannah Holbrook 2/12/24 MST4 Cohort Odalys Perez 2/12/24 MST4 Cohort 2/12/24 MST5 Cohort 2/12/24 MST6 Cohort 2/12/24 ED Cohort Jimmy Bizimana Pedro Rodriguez Emily Hinkelmann Mary Alonge 2/12/24 MST2 Cohort Welcome to HCA Houston North Cypress
People 18 Sanchez, Cristino 04/03/2007 Montes, Steve 04/09/2007 Pineiro-Lopez, Jesus 04/09/2007 Pendleton, Karen 04/23/2007 Guaidy, Ludia 04/09/2008 Miller, Oleta 04/20/2009 Sides, Sherri 04/05/2010 Lopez, Soralla 04/05/2010 Handy, Cynthia 04/19/2010 Conteh, Mohamed 04/04/2011 Plagens, Kelly 04/18/2011 Reyes, Amelyn 04/02/2012 Hatch, Vicki 04/16/2012 Boyd, Lorraine 04/16/2012 Moussa, Dalia 04/01/2013 Kindred-Smith, Shineka 04/15/2013 Tan, Leo 04/07/2014 Harriman, Ryan 04/07/2014 Royal, Miriam 04/07/2014 Wesley, Neisha 04/21/2014 Mcgowan, Latonia 04/21/2014 Gutierrez, Maria 04/06/2015 Quintana, Ibeth 04/03/2017 Brown-Bywaters, Pamela 04/10/2017 Ramirez, Viviana 04/10/2017 Espinoza, Ann-Marie 04/10/2017 Mathews, Nicholas 04/16/2017 Massey, Steven 04/17/2017 Mokuolu, Kehinde 04/27/2017 Nadjiressem, Neloumta 04/09/2018 Luong, Tram 04/09/2018 Simo, Elvis 04/09/2018 Goedicke, Kayla 04/30/2018 Wanamaker, Rebecca 04/15/2019 Wernecke, Tammy 04/15/2019 Branch, Lionel 04/15/2019 Patel, Axita 04/29/2019 Reece-Morrison, Sena 04/27/2020 Henry, Tonicia 04/05/2021 Bailey, Camden 04/05/2021 Pandey, Sandhya 04/12/2021 Onyina-Mensah, Naa Yaa 04/12/2021 Salinas, Lexis 04/12/2021 Mendez, Christian 04/12/2021 Jones, Domonique 04/26/2021 Lastrape, Calynn 04/26/2021 Childs, Carley 04/04/2022 Udekwe, Eberenna 04/10/2022 Crowe, Kevin 04/11/2022 Valentine, Andrea 04/11/2022 Ferrer Jr, Samuel 04/11/2022 Rwamwitani, Gilbert 04/11/2022 Velasquez, Christine 04/11/2022 Anhwere, Kwame 04/15/2022 Dakagboi, Amanda 04/25/2022 Hough, Hannah 04/25/2022 Vincik, Garrett 04/26/2022 Anetor, Angela 04/03/2023 Bruzon Alfonso, Claudia 04/03/2023 Santana Vaillant, Wilfredo 04/03/2023 Soncuya, Robin 04/03/2023 MANN, DALJIT 04/03/2023 Orjinta, Ashley 04/03/2023 Ubadinobi, Prince 04/03/2023 Ahiaku, Joana 04/03/2023 Nunn, Taniquia 04/10/2023 Tolbert, Natasha 04/10/2023 Hernandez, Ashley 04/10/2023 Towler, Ja'leel N 04/10/2023 *WOW, 20+ Years with HCA! *WOW, 15+ Years with HCA! PSU3993 Parallon Happy Anniversary!! Gadsden, Jasmine 04/10/2023 Utley, Shannen 04/10/2023 Fowler, Rosalyn 04/10/2023 Alex, Annet 04/10/2023 Barrios, Delba 04/10/2023 Wimbley, Sasha 04/17/2023 Rosales, Tammy Danielle 04/17/2023 Lester, Ashelyn Skye 04/17/2023 Tarver, Myron Woshun 04/17/2023 Quach, Amber Le 04/24/2023 Lapuebla, Johnathon Batulan 04/24/2023 Lattibeaudiere, Samantha 04/24/2023 Rials, Susannah Lewallen 04/24/2023 Dodd, Bailee Nicole 04/24/2023 otieno, samuel 04/24/2023
19 Hospit al Updat es – Hospit al Event s
20 Hospit al Updat es – Hospit al Event s #1 Florence Turner #2 Shelly Bishop #3 Joanna Plum #4 Twila Burlew #5 Mamie Smith #6 Winter Cooper #7 Jessie Mathews #8 Arlene Riojas #9 Jessica Bruno #10 Marigold Dedeaux #11 Joletha Stewart #12 Denise Havens
Hospit al Updat es – Hospit al Event s HCA North Cypress Leap Day 2024 Mary Stancik Farewell Volunteering at CFISD Educational celebrates! Foundation Salute to the Stars
Hospit al Updat es – Hospit al Event s
We honor our nurses who provide extraordinary care with The , an international nurse recognition program that celebrates the compassion and skill nurses bring to patients and families every day. For more information and if you would like to nominate your nurse for this very meaningful award, please scan the QR code below. Want to say to your Nurse? The (Being Exceptional Everyday) is a recognition program that honors and celebrates the compassionate care our patient care partners provide everyday. Our BEE Award Honorees demonstrate the principles – assion & Compassion in the care they provide everyday, stablishing a special connection through the use of kindness and sincerity, eamwork, lways creating the best experience for their patients, ove for their job and shows respect. For more information and if you would like to nominate your Patient Care Partner for this very meaningful award, please scan the QR code below. Want to say to your Patient Care Partner?
Hospit al Updat es-
Hospit al Updat es- EFH4404
Hospit al Updat es- EFH4404
Hospit al Updat es EFH4404 Physician of the Year 2024 Dr. Ralston Congratulations to
29 FWU5538 Your HCA Houston Healthcare Chaplaincy CareTeam Program Free App! Hospit al Updat es – Chaplaincy Team For more information on our chaplaincy program Email: [email protected]
30 FWU5538 Hospit al Updat es – Chaplaincy Team The monthly Chaplain schedule is located on the intranet shared drive.
31 Great Catch Award A “Great Catch” is an event or circumstance that has the potential to cause harm to a patient but never reaches the patient due to the actions of a staff member. These type of events are encouraged to be reported by placing an event in Meditech. Each month, these are reviewed and one is chosen to receive the “Great Catch Award”. All staff members are responsible for patient safety standards but this award recognizes a staff member that demonstrates an exceptional commitment to patient safety. January 2024 Qualit y CONGRATULATIONS PAQ6897 Sara Gorman RN
Did you find your ¾ ID throughout the Cy-Press? Great NEWS! Stop by HR to claim your prize! 33
34 Human Resources How to Use Your Health and Wellbeing Benefits We are proud to invest in and support our colleagues so they can live out our commitment to care for our community. Use this guide throughout the year to make the most of your benefits as well as see who to contact when you need support. What do you need? I need support Get immediate confidential support at any time for whatever you’re going through, including relationship or work issues, legal or financial concerns or other stressful situations. I need to … Provider Phone and Web Talk to a counselor or therapist Optum counseling services To talk to a counselor by phone and receive authorization for text, video or in-person sessions, call (877) 950-5075 (Option 6) liveandworkwell.com (guest access code: HCA) Nurse Care (available to full-time and part-time hospital-based nurses) (800) 480-1234 Doctor On Demand (free behavioral health telemedicine visits for eligible medical plan participants) (800) 997-6196 doctorondemand.com/hca Talkspace app 1. Call (877) 950-5075 and request a Talkspace authorization code 2. Go to talkspace.com/connect and click Get Started in the EAP box. Get help finding child care, elder care, pet care, housekeeping, legal consultations, general financial planning and other personal services Optum WorkLife concierge service (they will do the research for you!) (877) 950-5075 (Option 3) liveandworkwell.com (guest access code: HCA) Manage stress SelfCare by AbleTo app (formerly Sanvello) (877) 950-5075 (Option 6) liveandworkwell.com (guest access code: HCA; search Sanvello) Did You Know? You have access to eight free counseling sessions with Optum per topic, per year. Sessions are available by phone, text, video or in-person. You can use Optum counseling services even if you aren’t enrolled in an HCA Healthcare medical plan. The Optum benefit applies to all members of your household. The HCA Rewards Wellbeing Hub is your one-stop place to access support for your emotional, physical and financial wellbeing. To access: Go to HCAhrAnswers.com, click Benefits: HCA Rewards and select the Wellbeing Hub link.
36 Diversity, Equity & Inclusion Networks Facility Asian Hispanic/ LatinX LGBTQ Mental Health & Wellness The Voice Veterans Women’s Young Professionals Nort h Cypress Colleague Net w ork Team Leads Boxin Xu Liana Larson Mark Kelt on Karen Sabrsula Brit t any Lollis J unnius Pollard Troy Sarver J essie Mat hew s Brit t any Robinet t Jason Mccuist ion Kayla Mauldin Human Resources Click here t o join t he Colleague Net w ork Hub for t he lat est new s and act ivit ies! LEX3818
Birthdays 38 Annual Requirement Friendly Reminder! During your birthday month, ALL employees are required to complete an Annual Health Screen Packet. Please take the necessary steps to complete your screening by visiting HR. Please ensure all your license and cert ificat ions are updat ed. HR encourages all employees to call HR Answers after upload to verify.
Myers, Elba 04/01 Jurado, Julio 04/01 Kevin-Enechukwu, Nneka 04/02 Shah, Kay 04/01 Toth, Jessica 04/02 Baker, Maria 04/02 Mathews, Nicholas 04/03 Aguilar, Diego 04/03 McGinley, Calley 04/03 Nieto, Payton 04/03 Miller, Yvette 04/03 Spofford, Theresa 04/04 Dodd, Cole 04/04 Higgins, Sarah 04/05 Dequeant, Jordan 04/05 Nunn, Taniquia 04/06 Pope, Ana Elisa 04/06 Thibodeaux, Zachary 04/06 Fisher, Sarah 04/06 Slater, Tiffany 04/07 Richard, Alpoinlla Lav 04/07 Lucibello, Elizabeth 04/07 Williams, Christopher 04/13 Hendrix, Debora 04/13 Walker, Kristal 04/13 Yatchet Tchaho, 04/14 Williams, Zenora 04/15 Millington, Stacy 04/15 Rosaldo, Clariza M 04/15 Rodriguez, Sabrina 04/16 Domingo, Susan 04/17 Nzeribe, Obinwanne 04/17 LORIAGA, CELINE 04/17 Ballard, Deshonda 04/17 Webster, Josephine 04/17 Hindman, Kylie 04/17 Harris, Amber 04/17 Bertinot, Hannah 04/17 Dyson, Mia 04/17 Kolawole, Noah 04/18 Jones, Chasilyn 04/18 Franklin, Angelisha 04/19 Beer, Daniel 04/19 Schubrick, Teresa 04/19 Arrabi, Raed 04/19 Roberts, Reese 04/19 Coyote, Luciano 04/19 Kang, Xinyue 04/20 Nguyen, Huong 04/20 Nguyen, Lyna 04/20 Walker, Cucnhat 04/20 Albright, Amy 04/20 Branch, Lionel 04/20 Conteh, Mohamed 04/21 Lige, Jaime 04/21 Barrickman, Linda 04/21 Aranda, Estrella 04/22 Darby, Mary Rose 04/22 Duenas, Edith 04/22 Gama, Diana 04/22 Montoya, Haydee 04/22 Salazar, Karla 04/23 Bies, Rachael 04/23 Yeu, Rebecca Cleo 04/24 Cano, Michael 04/25 Butler, Yomara 04/25 Nix, Brooklyn 04/26 Valle, Norma 04/26 Vohra, Anuradha 04/26 Robichaud, Stephanie 04/27 Mchugh, John 04/27 Garza, Porfirio 04/27 Holden, Charlotte 04/27 Ampim, Esenam 04/28 Sanchez, Juan 04/28 Ogieva, Osahon 04/28 Sanchez, Cristino 04/28 Villanueva, Veronica 04/28 Campbell, Princess 04/29 Hau, Chelsea 04/29 Avalos, Tedde 04/29 Jones, Jsamieka 04/30 Faria, Fernanda Alfradique De 04/07 Gilreath, Eugene 04/07 Tatavarthi, Haritha 04/08 Carrio, Kristen 04/09 Ehrhart, Monique 04/09 Bhakta, Bianca 04/09 Hanspal, Shikha 04/09 Turrubiates, Alysa 04/09 Garcia, Maribel 04/09 Anetor, Angela 04/10 Kamara, Abdulai 04/10 Salazar, Xiomara 04/10 Eychner, Meghan 04/10 Grijalva, Mario 04/10 Solomon, Jason 04/10 Cunningham, Kenneth 04/11 Ewers, Narline 04/11 Ramon, Jose 04/11 Almaguer, Grecia 04/12 Moore, Allison 04/12 Vu, Thu 04/12 Berganza, Maritza 04/12 Williams, Sara 04/12 Parallon HAPPY BIRTHDAY