January 2022 CyPress Newsletter (002)

The North Cy-Press

A Monthly Employee Newsletter
January 2022

Mission Statement 2

Above all else, we are committed to the
care and improvement of human life.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Letter from Jim Brown, CEO

Happy New Year! I hope that you had the opportunity to enjoy family and friends and to
get some much-needed rest over the holiday season. I suspect that we are all optimistic
about what lies in store in 2022.

While we’re all eager to put COVID behind us, here we are again starting the new year
managing another surge. As I am sure you have heard, the Omicron variant is suspected to

be less severe than prior strains, but seems to be more easily transmissible. Thus far, we have seen 3
more of our team directly impacted than in prior surges and are having to manage with critical staff
absences. Our COVID-related census is steadily rising and this week brought the highest daily change
that the Houston area has seen since the pandemic began. As I write this note, our hospital census has
surpassed 50 patients. Based on the characteristics of this strand and modeling that we’ve seen, we’re
hopeful that this surge will be shorter in duration than those experienced last year. While I’m grateful
for that prediction, this too will no doubt be very taxing on our team.

We have been blessed to receive RAC nursing and respiratory therapy staff to assist us with this surge.
Please know our chaplaincy team is on-site and available for you, your family, and our patients. HCA
also has various resources available to help you and your family. Please do not hesitate to ask my team
or me for help. We want to ensure you receive the support you need through these trying times.

As always, thank you for your hard work and dedication. I pray that easier times lie ahead.

COVID-19 Updates

Where to get a FREE COVID-19 Test in the Houston Area

DAVACO testing sites require appointments via mycovidappointment.com or 833-213- Curative walk-up testing kiosks
0643. Open daily from 8 a.m. to 6 p.m. (unless otherwise noted). Appointments are
Minute Maid Park, Lot C: 510 St. Emanuel St., 77002 (Drive-thru) preferred via Curative.com. Due to holiday volumes and weather there may be
Sat., Mon.-Wed., 8 a.m.- 4 p.m. and Thurs.-Fri., 12-8 p.m. shipping delays and walk-ins may not be accepted.

Houston Health Department pop-up testing sites. Houston Health Department testing Delmar Stadium Mega Site: 2020 Mangum Rd., 77092 (enter on Mangum Rd.)
sites do not require appointments but appointments are available at Appts. required for Delmar Stadium.
www.hhdvaccinations.org or 832-393-4220.
Beltway South: 11601 S. Sam Houston Pkwy, 77089
Acres Homes Multi-Service Center: 6719 W. Montgomery Rd, 77091
Mon,. Wed., Fri., Sat.: 8 a.m.-4 p.m. El Ahorro @ Capitol St. : 6910 Capitol St., 77011
Tues., Thur.: 9 a.m.-5 p.m.
El Ahorro @ Irvington Blvd. : 8615 Irvington Blvd., 77022
Hiram Clark Multi-Service Center: 3810 Fuqua St, 77045
Open Jan. 3, 8 a.m. - 5 p.m. El Ahorro @ Telephone : 4725 Telephone Road, 77087
Mon,. Wed., Fri., Sat.: 8 a.m.-4 p.m.
Tues., Thur.: 9 a.m.-5 p.m. Fe Y Justicia Worker Center: 1209 James St., 77009

Magnolia Multi-Service Center: 7037 Capitol St., 77011 (Closed Jan. 1-3) First Transit: 5555 Deauville Plaza Dr., 77092
Mon,. Wed., Fri., Sat.: 8 a.m.-4 p.m.
Tues., Thur.: 9 a.m.-5 p.m. Hearthstone Corners Shopping Center : 6016 Highway 6 North, 77084

Southwest Multi-Service Center Hermann Park (Miller Outdoor Theatre): 6000 Hermann Park Dr., 77030
6400 High Star Dr.
Mon., Wed., Fri., Sat.: 8 a.m.-4 p.m. and Tues., Thur.: 9 a.m.-5 p.m. Jones Square: 10955 FM 1960 West, 77070

4

COVID-19 Updates

Where to get a FREE COVID-19 Test in the Houston Area

Maplewood: 5645 Beechnut, 77096 Sellers Bros. @ Pecan : 8011 Elvera St. 77012 PlazAmericas: 7500 Bellaire Blvd., 77036
Memorial Drive-Presbyterian Church: 11612 Memorial Drive, Monday-Saturday: 8 a.m.-4 p.m.
77024 Tanglewilde Center: 9529 Westheimer, 77063
Monday-Friday, 9 a.m.-4 p.m. United Memorial Medical Center - Tidwell
METRO Fallbrook: 111 Fallbrook Dr., 77038 Telephone Road Center : 3337 Telephone Rd., 77023 510 W Tidwell Rd., 77091
METRO Fannin South: 1604 W. Belfort Blvd., 77054 Monday-Friday: 8 a.m.-4 p.m.
METRO Hiram Clark: 4175 Uptown Dr., 77045 University of Houston - Clear Lake: 2700 Bay Area Blvd.,
METRO Kashmere: 5700 Eastex Fwy., 77026 77058 United Memorial Medial Center - North
METRO Polk: 5700 Polk St., 77023 16750 Red Oak Dr., 77090
METRO West: 11555 Westpark Dr., 77082 University of Houston-Downtown: 201 Girard St., Monday-Friday: 8 a.m.-4 p.m.
Northshore Shopping Center : 1238 Uvalde Rd., 77015 77002
Orange Grove Parking Lot : 10225 Almeda Genoa Rd., 77075 Please don’t hesitate to contact
Sellers Bros. @ Little York : 1523 Little York Rd. 77093 University of St. Thomas: 1300 Richmond Ave. Employee Health via 832-912-3712
Sellers Bros. @ Federal Rd.: 1050 Federal Rd., 77015 Monday-Friday, 9 a.m.-5 p.m. or 832-912-3971 for any additional
Sellers Bros. @ N. Cesar Chavez : 601 N. Cesar Chavez, 77011 questions if further assistance is
Vida City Church: 1300 W. Mount Houston Rd., 77038 needed.
Monday-Friday, 9 a.m.-5 p.m.

United Memorial Medical Center
United Memorial Medical Center testing sites use nasal
swabs and do not require appointments but
appointments are available via 1-866-333-2684.

Houston Community College - Southeast Campus: 6815
Rustic, St., 77087
Monday-Friday: 8 a.m.-4 p.m.

5

Hospital Updates – Come Check Us Out!

Relief from pain due to orthopedic injury or arthritis Treatment of the elbow, wrist Diagnosis and treatment of speech and 6
Rehabilitation following surgery to optimize function and regain and hand after an injury or swallowing disorders related to cancer
independence surgery Treatment for language and cognition
Spine rehabilitation to reduce pain and improve quality of life Neurological rehabilitation for difficulties related to neurological
Neurological rehabilitation for problems with walking or balance activities of daily living disorders or stroke
caused by stroke, spinal cord injury, Parkinson’s, or other neurological impairments Clinical swallowing evaluation and
disorders Rehabilitation for arm or hand treatment
Vestibular rehabilitation for treatment of vertigo, dizziness, imbalance, problems caused by stroke, Modified Barium Swallow Studies (MBSS)
vision disturbances and lightheadedness related to inner ear disorders spinal cord injury, Parkinson’s, or Fiberoptic Endoscopic Evaluation of
Post-concussion therapy other neurological disorders Swallowing (FEES)
Aquatic physical therapy to increase mobility with reduced joint stress Before and after breast cancer Treatment for speaking and volume
Return to work, running, sports or other hobbies treatments to optimize recovery problems related to Parkinson’s

January 2022 – Event Calendar

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

3 Cy-Hope 1 2
9 Law Enforcement
10 Clothing & Shoe Drive HCA North Cypress
January 1st – 11th Gym OPEN Appreciation Day
17CThoelleVaogiucee
POB 1 – First Floor 16
Network Hosts 23
MLK Day! 4 56 7 8 30

24 Mind Matters Colleague Mind Matters Colleague
31 Network hosts HCA NC Network hosts HCA NC
Cafeteria: Healthy Meal employee walk around
Option the pond 11:30 a.m.

11 12 13 14 Mind Matters 15
Colleague Network
Mind Matters Colleague Wagging
Network hosts HCA NC Hosts Employee Massages
Cafeteria: Healthy Meal Wednesday! • Founders Room
Option • 12 p.m. – 4 p.m.
National Pharmacist Day • 10 p.m. – 1 a.m.

18 19 20 21 22

Mind Matters Colleague Mind Matters Colleague

Network hosts HCA NC Network hosts HCA NC

Cafeteria: Healthy Meal employee walk around

Option the pond 11:30 a.m.

25 26 27 28 29

Mind Matters Colleague Mind Matters Colleague
Network hosts HCA NC Network hosts HCA NC
Cafeteria: Healthy Meal employee walk around
Option the pond 11:30 a.m.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

CONNECT TO PURPOSE

10

CONNECT TO PURPOSE Meet your
HCA Houston Healthcare
FWU5538 Chaplaincy Care Team!

Your HCA
Houston
Healthcare
Chaplaincy

Care
Program
Free App!

Access Code:
123245

11

CONNECT TO PURPOSE

HCA North Cypress Chaplaincy Schedule

January 2022 On Call Chaplain:
Refat Fereg

(401) 578-8205

refatfereg@mchapusa.com

FWU5538 The Chaplaincy Monthly
Schedule is available for
view on our HCA North

Cypress Intranet Site
under the Chaplaincy

folder!

12

CONNECT TO PURPOSE

HCA North Cypress – You Asked We Listened

FWU5538 We hope
you enjoy the
Picnic Tables
around campus!

13

PEOPLE

Danny Babin 01/26/2004 Michael Evenbly 01/18/2010 Caitlin Fuller 01/04/2016 Dominique Bradley 01/04/2021
Janice Pacleb 01/02/2007 Nicolette Lewis 01/18/2010 Alejandra Gallego 01/18/2016 Lakeisha Catley 01/04/2021
Seema Antony 01/02/2007 Agnes Balogun 01/18/2010 Kenneth Cunningham 01/03/2017 Jacqueline Christopherson 01/04/2021
Jorge Garza 01/02/2007 Erika Montoya 01/18/2010 Thinh Tran 01/16/2017 Sharon Heggar 01/04/2021
Jason Flores 01/02/2007 Lila Nettles 01/29/2010 Stacy Holladay 01/16/2017 Katie Mccarther 01/17/2021
Javana Washington 01/02/2007 Sube Momodu 01/03/2011 Sheila Garcia 01/23/2017 Enedina Tapia 01/18/2021
Satbir Cheema 01/02/2007 Sarah Figueroa 01/03/2011 Ronald Ngwa 01/30/2017 Sumaia Altaweel 01/18/2021
Jennifer Quinlan 01/02/2007 Mirna Boujaoude 01/03/2011 Sylvia Hurtado 01/30/2017 Jocelyn Garcia 01/24/2021
Rosario Matthews 01/02/2007 Patricia Becerra 01/17/2011 Doeland Dilbert 01/15/2018 Ashely Villanueva 01/24/2021
Mona Hoiland 01/02/2007 Semere Woldemichael 01/17/2011 Kristi Coriell 01/15/2018
Ghazala Rizvi 01/02/2007 Wayne Paredes 01/17/2011 Chanel Collins 01/29/2018 Danny Babin
Agustina Heddens 01/08/2007 Felisa Ocampo 01/17/2011 Nhumai Tran 01/07/2019
Nayar Waqar 01/15/2007 Melva Clark 01/09/2012 Amber Ledesma 01/14/2019 Pharmacy
Sharon Gonzalez 01/29/2007 Megan Griffin 01/28/2013 Gina Mercado 01/06/2020 Department
Patricia Almquist 01/07/2008 Marissa Masterson 01/28/2013 Patti Harris 01/06/2020
Khushpal Kaur 01/21/2008 Norma Rodriguez 01/28/2013 Cameron Champagne 01/20/2020 17 Years with HCA!
Czarina Atmosfera 01/21/2008 Debra Kappes 01/28/2013 Melissa Segovia 01/26/2020
Maria Cueto 01/25/2008 Perla Gonzalez 01/13/2014 Bethany Ladlee 01/26/2020
Edna Thompson 01/28/2008 Grace Cam 01/20/2014 Vincent Pelatari 01/04/2021
Vanessa Ruiz 01/05/2009 Basirat James 01/20/2014 Eugene Gilreath 01/04/2021
Joan Charles 01/19/2009 Holly Gonzales 01/05/2015 Wendy Healy 01/04/2021
Maria Baker 01/04/2010 Ma Luz Badilla 01/05/2015 Silvia Macias 01/04/2021
Paul Protas 01/04/2010 Chrissy Weathersby 01/19/2015 Mike Jimenez 01/04/2021
Venita Williams 01/04/2021

14

PEOPLE

STELLAR SHOUT-OUTS TO THESE EMPLOYEES!
HCA North Cypress Team Members!

Scheduling Team has received another fantastic patient compliment!

“Jasmen bent over backwards and worked her tail off to help get me in for my MRI. Unfortunately, I was not able to be
seen at your facility due to my pacemaker. Again she went out of her way to provide me the information needed for
me to be seen at another HCA facility. It is so great to see that there are still people in this world willing to be helpful.
She never once dismissed me because I had to go elsewhere. She is a complete rock star and a great asset to your
hospital.”

Thank you Jasmen, for your continued support to our patients and physicians. You are a truly a shining star! Great
job!!!!!

Sincerely,

Denise Havens, Manager, Business Development

15

PEOPLE

STELLAR SHOUT-OUTS TO THESE EMPLOYEES!
HCA North Cypress Team Members!

Thank you to our
Emergency Room
Team for

#raisingthebar and
#caringlikefamily!

Note from ER
Patient

16

PEOPLE

GETTING TO KNOW YOUR HCA VOLUNTEER

Carl Dobson

Volunteer – Front Desk

Family: I am married to my wonderful 17
wife, Georgia. We have two talented
sons, two lovely daughters-in-law and
four adorable grandchildren!
Favorite Color: Blue
Favorite Quote: “Be kind whenever
possible. It is always possible.” The
Dalai Lama
Hobbies: Reading, walking, bird
watching
Interesting fact: I played Table Tennis
while submerged 400 feet beneath
the surface of the Atlantic Ocean.
Favorite HCA Memory: Greeting and
trying to help each person who
comes to the Information Desk.
HCA Tenure: 4 years

PEOPLE Houston Knox

GETTING TO KNOW YOUR HCA VOLUNTEER

Volunteer – Front Desk

Family: Wife, Brenda and son, Bradley
Favorite Color: Blue
Favorite Quote: “Never criticize
something that you can’t do better.”
Hobbies: Enjoying going to sports games,
especially baseball when my son played
professional baseball, refurbishing a
cabin in Pa. that was built in 1832 by my
ancestor Houston’s, volunteering at
NORTH CYPRESS, DPS, and TSA.
Interesting Fact: Born in Toledo, Ohio,
and grew up in Garden City, NY.
Favorite HCA Memory: So many chances
to volunteer in several departments and
learn from so many great HCA
employees.
HCA Tenure: Will be 15 years in February

18

QUALITY

HCA Clinical Excellence

The overall hospital quality scorecard ranking shows how well HCA North Cypress
performed, on average, compared to other hospitals in the HCA Healthcare System.

Scorecard Ranking Below Goal
At Goal
November 2021 Above Goal

60th out of 186th

111 81 84 97 89 92 78 67 63 60 60

88
52

Nov '20 Dec Jan '21 Feb Mar Apr May Jun Jul Aug Sep Oct Nov

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 19

QUALITY

Leapfrog
Hospital
Safety
Grade

The Leapfrog Hospital Safety Grade is a composite
score made up of up to 27 national performance
measures of patient safety measures that indicate
how well hospitals protect patients from
preventable errors, injuries and infections.

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 20

HCA Clinical Excellence

Updated ICU 1EAST 2EAST MS2 MS3 MS4 MS5 MS6
11/01/2021
Number of Days Since Last HAI Event

CLABSI 228 1157 245 223 939 917 242 1645
03/18/2021 9/1/2018 3/1/2021 3/23/2021 4/7/2019 4/29/2019 03/04/2021 5/1/2017

CAUTI 291 1157 236 466 168 154 447 1645

01/14/2021 9/1/2018 3/10/2021 7/23/2020 5/17/2021 5/31/2021 8/11/2020 5/1/2017

CDIFF 392 1014 1157 432 197 1001 208 645
10/05/2020 1/22/2019 9/1/2018 08/26/2020 4/18/2021 2/4/2019 6/14/2020 1/26/2020

MRSA 405 648 1157 1645 1128 912 632 1645

09/22/2020 1/23/2020 9/1/2018 5/1/2017 9/30/2018 5/4/2019 2/8/2020 5/1/2017

Less than 100 days More than 1000 days

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

PATIENT EXPERIENCE

November - QTD 2021 WINNERS! INPATIENT WINNER OUTPATIENT WINNER

MS6 Sleep
Center

22

Chona Padua, RN 23

Thank you Chona for #raisingthebar and #caringlikefamily

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

Radiation Oncology 24

“It’s hard accepting the fact that a love one has to go through
radiation and all of the possible side effects and
physical/mental stress but, It was a pleasure to have staff so
professional, caring, and concern as Tracy, Shay, Rachel,
Kristi, Cindy, and Leaina. You guys are AWESOME. THANKS for
all you do.”

“Being diagnosed with cancer was a punch in the nose that
nobody is ready for. I have to say that the treatment and care
I received was nothing less than great. Not only were my
doctors great, everyone I interacted with from registration,
scheduling and nursing, treated me with kindness and
compassion. This made it easier to go get treatments and do
what was needed to get healthier because when you walked
in you were treated like you were a friend instead of a
patient. Have all facets of treatment in one location has been
a great help also, not having to drive all over kingdom come
to get help saves time, money and sanity. Thank you HCA for
all y’all’s hard work and competence in helping me fight my
cancer and come out a winner.”

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

PATIENT EXPERIENCE

ONLINE REVIEWS

“Being diagnosed with cancer was a punch “It’s hard accepting the fact “OMGAAAA OMGAAAA I CANNOT SAY ENOUGH GOOD THINGS
in the nose that nobody is ready for. I have that a love one has to go ABOUT THIS PLACE AND THEIR PHENOMENAL SERVICES I
to say that the treatment and care I ABSOLUTELY LOVE THIS PLACE!!!! HIGHLY RECOMMENDED QUALITY
received was nothing less than great. Not through radiation and all of
only were my doctors great, everyone I
interacted with from, registration, the possible side effects CARE EXTREMELY QUALIFIED PROFESSIONAL KNOWLEDGEABLE
scheduling and nursing, treated me with
kindness and compassion. This made it and physical/mental stress WITH OUTSTANDING IMMACULATELY CLEANLINESS I HOPE YOU
easier to go get treatments and do what
was needed to get healthier because when but, It was a pleasure to DON'T EVER NEED IT BUT AS LONG AS IM HERE THEARE N WILL BE
you walked in you were treated like you have staff so professional, MY GO TO PLACE AND PREFERENCE.” – Facebook Reviews
were a friend instead of a patient. Have all
facets of treatment in one location has caring, and concern as
been a great help also, not having to drive
all over kingdom come to get help saves Tracy, Shay, Rachel, Kristi,
time, money and sanity. Thank you HCA for
all y’all’s hard work and competence in Cindy, and Leaina. You guys “Viviana took excellent care of me during my
helping me fight my cancer and come out a are AWESOME. THANKS for

winner..” - Google all you do.” – Google recent lab visit. Quick and efficient service with a

smile!! ” – Google

“Nurse Maya was “From the minute we entered HCA Houston Healthcare Cypress,
awesome! Great care at
this facility. Dr Leiva also everyone was friendly, helpful, and treated us like we were honored
was amazing amongst
staff as well” – Google guests. The pre-op medical staff, 4th floor nurses, and PT/OT were so

.kind and caring. Thank you all for a job well done.” – Google

25

PATIENT EXPERIENCE

The “Top Box” score represents the most favorable response that can be
selected on the survey our patients receive.

The “Top Box” score represents the percentage of Press Ganey Surveys
with overall ratings of 9 and 10.

SERVICE LINE n TOP BOX SCORE % RANK MONTH REPORTED

Ambulatory Surgery 78 86% 38th December 2021
Inpatient 28 64% 29th December 2021
Emergency Room 45 50% 8th December 2021
Outpatient 175 82% 51st December 2021

26

PATIENT EXPERIENCE

*Top Box Scores

Top Box Inpatient Trends

64% 100%
80%
December 60%
40%
20%
0%

Inpatient HCA Goal

Top Box Emergency Department Trends

50% 100%
80%
60%
40%
20%
0%

December Emergency Department HCA Goal 27

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

PATIENT EXPERIENCE

*Top Box Scores

Top Box Outpatient Trends

82% 100%
80%
December 60%
40%
20%
0%

Outpatient HCA Goal

Top Box Ambulatory Trends

86% 100%
80%
60%
40%
20%
0%

December Ambulatory HCA Goal 28

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

GROWTH

Visits Surgery Volume

Total ED Visits All Other Visits OP Surg IP Surg

4,425 3,999 4,451 4,110 207 194 222 203 179 200 134 160 212 211
204
3,536 3,472 4,762 4,029
3,300 3,443 2,921 2,504 3,930 3,042 3,865 42,,399191 2,531 1,978 156 126
3,383 3,580 3,794 2,226
3,434 2,365
2,969 469 573 358 357 476 531 472 529 480 494 466 440 514

Nov Dec Jan '21 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Nov Dec Jan '21 Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Admissions HCA
North Cypress
Adj Admissions Admissions
Admissions,
1,708 1,793 1,641 1,809 1,760 1,745 1,787 1,675 1,660 1,758 Visits & Volume

1,503 1,445
1,391

857 878 815 741 827 871 874 787 868 862 751 860 845 29
Nov Dec Jan '21 Feb Mar Apr May Jun Jul Aug Sep Oct Nov

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

OPERATIONS

HCA North Cypress Average Patient Length of Stay

4.52 Days

November 2021

2021 Hospital Financials

Jan '21 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Budget© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Actual 30

Hospital UpdatesOPERATIONS Hospital LED Lighting to
support Holidays &
GME Program Suite - Celebrations – DONE!

Lobby Refresh - Employee Entrance
New Telemetry System - Awning
Employee and
Landscape Refresh - Patient Benches
Replace Main MRI to a 1.5 Tesla Outside – DONE!
- Massages for
ED Expansion & Privatization Employees – 1.2022
Project -
Completed CT Installment! Q4 Employee Picnic
Tables – DONE!
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.
Daisy Award Push

31

Did you find your ¾ ID throughout the Cy-Press?
Great NEWS! Stop by HR to claim your prize!

32

HUMAN RESOURCES

HCA HH North Cypress – Hope Fund YTD Updates!

19% of our employees contribute to the fund (goal is 20%)
$42,679 HCA NC employees contributed YTD in 2021
$31,162 matched by HCA in 2021
41 Grants awarded to HCA North Cypress totaling $110,000

33

HUMAN RESOURCES

Employee Updates

Vaccine Mandate – QR Code and Help Line Number

Use the QR code to the right to upload your vaccine info, medical exemption form, or
religious exemption form by the deadline of December 6th.

There is a helpline number, 1-844-674-7431, available Monday-Saturday from 6a-10p. If
you have any trouble uploading documents or if you have questions, please call for
assistance.

As a reminder: everyone must upload one of those three documents into the tracker to
be in compliance with the new mandate.

If you have had your vaccine within the HCA system, no action needs to be taken. Those
that have been vaccinated anywhere else must upload their documents. If you would like
to check your status, you must use YOUR OWN log-in ID to view the information, please
log in to hcacovidvaccine.com, it will bring you to the “Welcome to HCA’s Covid-19
Vaccination Portal”, and go to: “Click here to check your current COVID Vaccine Status”. It
will pull up your status and notify you if any action needs to be taken.

Please don’t hesitate to contact Employee Health via 832-912-3712 or 832-912-3971 for
any additional questions if further assistance is needed.

34

HUMAN RESOURCES

Employee Updates
Welcome to a Better Way to Bank

As an HCA Healthcare colleague, you and your family now have access to an all-new credit union benefit offering the valuable
products, services and tools you need to enjoy a bright financial future — delivered by people who are committed to putting you
first.

As a not-for-profit, we're owned by our members. Everything we do is to serve people like you. That's why you'll find lower rates,
less fees (and no fees when possible), higher dividends and more innovative products and services than you'd get at many
financial institutions. Serving members in the United States and Puerto Rico, our purpose is to Empower People to Discover
Financial Freedom.

We’re here every step of the way. Our Life.Money.You.® Financial Well-Being program is all-inclusive with the Credit Union,
providing the financial health tools to help you along your journey, like a financial check-up, credit score monitoring with
SavvyMoney®, financial coaching with a certified expert Goal Consultant and more.

Ready to join? Begin by submitting a membership application. Once approved, we’ll make a one-time $1.00 deposit to your Regular
Savings account, making you both a member and part-owner of the Credit Union. You and your family can then start enjoying the
rewards of membership right away!

We look forward to being Here Today For Your Tomorrow. To learn more, visit: HCAHealthcareCU.org/Offers

35

HUMAN RESOURCES

Diversity, Equity & Inclusion Networks

HCA Houston Healthcare • Veterans : Troy Sarver
North Cypress Colleague • Hispanic/Latinx : Liana Larson
• Mind Matters : Brittany Lollis
Network Team Leads • Women’s : Allison Horvitz
• Young Professionals : Ashley Calvin
• Asian : An Dieu
• LGBTQ+ : Karen Bard
• The Voice : Junnius Pollard

36

HUMAN RESOURCES

Employee Benefits
HCA HH Member Perks Program

Visit http://hcarewards.abenity.com for more information.

37

HUMAN RESOURCES

Employee Benefits

Direct Debit NOW Available for Colleagues on Leave of Absence Did you add a dependent during annual benefits enrollment?

We are pleased to announce that colleagues on a leave of absence now If you added a dependent to your coverage, you must submit
have a direct debit option available to pay for benefits coverage. This documentation (such as birth certificate or marriage license) to verify he
means they can now submit a payment electronically instead of mailing a or she is eligible for benefits. If you do not complete this process, your
check to BConnected. dependent will not receive coverage.

Here’s what to do: How to Verify Dependents:
• Go to HCAhrAnswers.com Go to HCAhrAnswers.com* and click HCA Rewards
• Click HCA Rewards Click BConnected for instructions
• Click BConnected Click Verify to submit your documents directly from your device to
• Click My Health Benefits BConnected
• Click on More…
• Click Update Payment Information and follow the instructions If you How to Check Status of Dependent Verification:
No need to call! On the BConnected site, click the My Life tab and select
have questions, call BConnected at (800) 566-4114. Track My Newly Added Dependents. If you still have questions, call
BConnected at (800) 566-4114.

*If your facility does not use HCA hrAnswers, go to Atlas Connect
(http://connect.medcity.net) while logged in to the HCA Healthcare
network and click the HCA Benefits and Rewards icon. If your facility also
does not use Atlas Connect, log on to HCArewards.com.

38

HUMAN RESOURCES

Employee Benefits

Take Care… Wellbeing Resources Available! Employee Referral Bonus

Colleagues are encouraged to access the HCA Rewards Wellbeing Hub RN
for resources and tools to support all aspects of their life including: Full Time, 2+ years
experience
Emotional Wellbeing All departments are
Family and Household (including resources for center-based eligible $10,000
and in-home child care)
Financial & Legal RRT/Cath Lab/MT Techs/CT/MRI
Overall Health & Fitness Full Time, 2+ years
Diversity & Inclusion experience
Time Away From Work Eligible $10,000
And more!
Referral program
Log on to HCAhrAnswers.com*, choose HCA Rewards and select the 1st bonus payment of
Wellbeing icon. $2500 at 90 days
$2500 at 6 months
*If Your Facility Does Not Use HCAhrAnswers: Go to Atlas Connect $5000 at 1 year
(https://connect.medcity.net) while logged in to the HCA Healthcare
network and click the HCA Benefits and Rewards icon from the list of HR, Supervisors, and Management
app options. personnel are not eligible for
employee referral bonuses
39

Cafeteria Menu

40

January 3rd – 7th, 2022 Hours: Monday-Friday

Breakfast: 7:00 a.m. – 9:00 a.m.

Menu items subject to change Lunch: 11:00 a.m. – 2:00 p.m.

Monday Tuesday Wednesday Thursday Friday

Cypress Line: Cypress Line: Cypress Line: Cypress Line: Cypress Line:
Blackened Chicken BBQ Sliced Brisket Chick-Fil-A Mahi Mahi w/ Pineapple Sauce Cajun Shrimp
w/ Lemon Butter Sauce Corn on the Cob
Mashed Potatoes Pan Seared Sea Bass Steamed Rice Dirty Rice
Steamed Broccoli Baked Beans Garlic Roasted Potatoes Parsley Better Braised Squash

Corn- O- Brien Carrots

Action Station Action Station
SW Salad Shrimp Po-Boy

Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day:
Chicken Poblano Baked Potato Tomato Basil Italian Wedding Seafood Gumbo

Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go
Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders

Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers

Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar

Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day
Meatball Sub Pulled Pork Grilled Cheese French Dip Italian Beef

41 | HCA Houston North Cypress Monthly Newsletter CONFIDENTIAL – Contains proprietary information.
Not intended for external distribution.

January 10th – 14th, 2022 Hours: Monday-Friday

Breakfast: 7:00 a.m. – 9:00 a.m.

Menu items subject to change Lunch: 11:00 a.m. – 2:00 p.m.

Monday Tuesday Wednesday Thursday Friday

Cypress Line: Cypress Line: Cypress Line: Cypress Line: Cypress Line:
Chicken Cacciatore Spaghetti and Meatballs Chick-Fil-A Beef Medallions Jerk Chicken
w/ Tomato Sauce Baked Salmon Roasted New Potatoes Rice and Peas
w/ Marinara Sauce Sautéed Carrots
Broccoli Garlic Bread w/ Orange Glazed Sauce Braised Cabbage
Penne Pasta Green Beans Cilantro Rice

Steamed Cauliflower

Action Station
Wraps

Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day:
Chicken Noodle Minestrone Vegetable Lentil Texas Chili Beef Vegetable

Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go
Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders

Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers

Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar

Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day
Ruben Sandwich Club Sandwich Monte Cristo Sandwich BLT BLT

42 | HCA Houston North Cypress Monthly Newsletter CONFIDENTIAL – Contains proprietary information.
Not intended for external distribution.

January 17th – 21st, 2022 Hours: Monday-Friday

Breakfast: 7:00 a.m. – 9:00 a.m.

Menu items subject to change Lunch: 11:00 a.m. – 2:00 p.m.

Monday Tuesday Wednesday Thursday Friday

Cypress Line: Cypress Line: Cypress Line: Cypress Line: Cypress Line:
Chicken Alfredo Mole Con Pollo Chick-Fil-A Mango Cranberry Pork Chop Indian Curry Chicken
w/ Penne Pasta Steamed Rice Pot Roast Tofu and Asian Vegetables
Glazed Carrots Roasted Vegetables Vegetable Quinoa
Corn Tortillas Mashed Potatoes Red Potato Salad Mashed Potatoes
Garlic Toast Sweet Corn

Action Station Action Station
Shrimp Pasta Street Tacos w/ Corn in a Cup

Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day:
Chicken and Rice Chicken Pozole Cream of Broccoli & Cheese SW Chicken Tortilla Beef and Barley

Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go
Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders

Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers

Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar

Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day
Ruben Club Monte Cristo BLT Penni Press

43 | HCA Houston North Cypress Monthly Newsletter CONFIDENTIAL – Contains proprietary information.
Not intended for external distribution.

January 24th – 28th, 2022 Hours: Monday-Friday

Breakfast: 7:00 a.m. – 9:00 a.m.

Menu items subject to change Lunch: 11:00 a.m. – 2:00 p.m.

Monday Tuesday Wednesday Thursday Friday

Cypress Line: Cypress Line: Cypress Line: Cypress Line: Cypress Line:
Chicken Veracruz Beef Lasagna Chick-Fil-A Chicken Fried Steak Asian Pork
Sliced Carrots BBQ Ribs Garlic Mashed Potatoes Fried Rice
Rice Pilaf Garlic Toast Baked Beans Sweet Corn and Onions
Sautéed Zucchini Green Beans Braised Bok Choy

Action Station Action Station
Crispy Chicken Stir-Fry

Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day: Soup of the Day:
Tortilla Italian Vegetable Vegetable Lentil Burrito California Asian Pho

Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go Grill Station Grab & Go
Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders Wings, Tenders

Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers Hamburgers and Cheeseburgers

Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar Hand Crafted Sandwich Bar

Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day Sandwich of the Day
Chicken Club Torta SW Chicken Wrap Jersey Sub Penni Press

44 | HCA Houston North Cypress Monthly Newsletter CONFIDENTIAL – Contains proprietary information.
Not intended for external distribution.

Birthdays

45

Annual Requirement Friendly Reminder!

During your birthday month, ALL employees are required to complete an Annual Health Screen Packet.
Please take the necessary steps to complete your screening by visiting HR.
Please ensure all your license and certifications are updated.

HR encourages all employees to call HR Answers after upload to verify.

46

Ludia Guaidy 01/01 Veronica Riojas 01/04 Ramonito Manalili 01/10 Perla Gonzalez 01/14
Hawa Ibrahim 01/01 Chinedu Ogbonna 01/04 Aylen Holum 01/10 Amber Ledesma 01/15
Glody Kayumba 01/01 Elizabeth 01/06 Cantu 01/10 Veronica Prescher 01/15
Munira Adam 01/01 Marilyn Zuniga 01/07 Michelle Boujaoude 01/10 Alicia 01/15
Janet 01/01 Forker 01/07 Mirna Schiffner 01/11 Swain 01/16
Janice Tran 01/02 Lee 01/07 Diane Sandoval 01/11 Karri Blount 01/16
Christene Pacleb 01/02 Laura Bell 01/07 Nallely 01/11 Priscilla Merritt 01/16
Jutta Christensen 01/02 Karin Trojacek 01/08 Nghi Mai 01/12 Mellisa Catague 01/16
01/02 Kristina 01/08 Shelly Bishop 01/12 Charles 01/17
Lisa Ruiz 01/02 Liana Durr 01/08 Laura Decancio 01/12 Joan Mohr 01/17
Luis Chavez 01/03 Alia Nguyen 01/08 Alero Botosan Atigbin 01/12 Jennifer Johnson 01/18
Celestine Jimenez-Pena 01/03 Willie Larson 01/08 Bogonko 01/13 Shennel Anders 01/18
Sophie Baugh 01/03 Rebecca 01/08 Ignatius 01/13 Lilmayvia Lewis 01/18
Joanna 01/03 Kendra Harris 01/10 Jin Kim 01/14 Hale 01/19
Kimberly Gray 01/03 Sarah Mullinix 01/10 Hocson 01/14 Anja Lontoc 01/19
Kim Ulloa Christian Wanamaker Manuel Leoncio Sanchez Wendy Fischer
Fugle Lindahl Carmen Olafimihan Nancy
Tran Latifat Ariana
Smith
Llorente

© 2019. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 47

Andrea Garza 01/19 Leyna Nguyen 01/24
Kum Lee 01/19 01/25
01/20 Jackeline Ortega Chapilliquen 01/25 Maya Kim 01/28
Doeland Dilbert 01/20 01/25 Cristina Cardona 01/29
Leonor Cabrera 01/21 Ana Castner 01/26 Ma Luz 01/29
Laura 01/21 01/26 Marlen Badilla 01/29
Sherri Otto 01/21 Ciara Thompson 01/26 Samantha Jones 01/29
Melisa Sides 01/21 01/26 Andrea Maney 01/29
Itauma Iykeh Aneke 01/22 Sarah Lewis 01/26 Ordonez 01/29
Noah Itauma 01/22 01/27 Sarai Usai 01/30
Jodie Rosales 01/22 Audra Verinder 01/27 Kristi Pickle 01/30
Leanna Nguyen 01/23 01/28 Kayla Goedicke 01/30
Gary Byrd 01/23 Reeva Gubhaju 01/28 Nhumai Tran 01/30
Stacey Brust 01/24 01/28 Ann-Marie Espinoza 01/31
Domonique Smelley 01/24 Radha Bhakta 01/28 Denise Burnett
Valaya Jones
Nokeo Ramon Escobedo

Wendy Tyson

Mindy Mitcham

Sharnee Jones

Arielle Colvin

Trang Le

Thinh Tran

© 2019. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 48

The North Cy-Press

A Monthly Employee Newsletter
January 2022