June 2021 CyPRESS Newsletter

The North Cy-Press

A Monthly Employee Newsletter
June 2021

Letter from Jim Brown, CEO

Thank you for taking time to complete the Vital Voices Engagement Survey. This is a powerful tool to help us
continue to build a culture where our work is enjoyable and fulfilling.

I am pleased to share that at present, our Engagement Index has improved from 73 to 78. This is a higher level of
engagement than our company as a whole and slightly lower than our division. Nursing engagement has improved
from 60 to 71. This is a substantial improvement and can be seen in improving staff retention and overall patient
experience.

Once the survey is closed, my team will study your feedback and build an action plan to address areas of
concern. I’ll present the overall results and a high-level action plan during Town Halls this summer. Additionally,
your departmental results and action plans will be covered during your standing monthly department meetings. For
areas with the greatest opportunity to create a better work environment, I will plan to engage in a deeper discussion
with those teams.

How happy are you working at HCA North Cypress? Would you recommend HCA North Cypress to a friend? These
are powerful questions and the elements of the survey against which we are benchmarked to other hospitals. Not
only are they highly-relevant questions, they’re good principles on which to base our daily work. I hope you are
happy at HCA North Cypress and would recommend us to a friend. I hope that you feel good about working here
today and better when we ask next time based on our ongoing push to make this an enjoyable and fulfilling family-
like environment.

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Alexandra “Alex” Brock

I am pleased to announce that Alexandra “Alex” Brock, MBA has been named Chief Operating Officer
at HCA Houston Healthcare North Cypress, effective June 21, 2021. Alex has an impressive track record
with the HCA Healthcare Gulf Coast Division, and has served as our Vice President of Operations since
January.

Prior to her appointment as VP of Operations, Alex served as HCA’s Gulf Coast Division vice president of
cardiovascular services. In this role, she was responsible for driving initiatives that garnered significant
growth within the service line and the addition of multiple cardiovascular programs, including five
transcatheter aortic valve replacement (TAVR) and two transcatheter mitral valve (TMVR) programs, at
five division hospitals.

A Houston native, Alex received both her MBA with healthcare administration specialization and
bachelor’s degree in health science from Baylor University in Waco. She is a member of the American
College of Healthcare Executives (ACHE) and is a 2020 graduate of the nine-month HCA Leadership
Excellence Program. Prior to joining the HCA Healthcare Gulf Coast Division, Alex worked for the
Memorial Hermann System in multiple leadership positions, including serving as the regional director of
their south and central region heart and vascular service line and as manager of strategic planning.

In her new role as Chief Operating Officer, Alex will support the facility’s Cardiovascular and Oncology
service lines and associated departments, the hospital-based Imaging department and multiple
associated outpatient sites, and the Emergency Department and multiple free-standing emergency
sites. She will be intimately involved in the hospital’s strategic planning, capital planning, and physician
relations.

Alex has been married for six years to her husband, Dustin. They have three children, Brigid (3), Maverick
(1), and Colyer (2 months).© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

WELCOME

We would like to introduce Georgia McCool, Nursing Director for Medical
Surgical Units 4 and 5. Georgia’s clinical background is Peri-Operative in the
PACU setting. Georgia was formally a Nurse Manager for an orthopedic
specialty hospital and ASC from 2000 - 2008 in South Dakota. Georgia
moved to Albuquerque, New Mexico in 2008 and worked as the Manager
for orthopedics; her dedication and hard work earned her the Director of
Nursing position over four post-surgical units in 2015.

Georgia helped establish the first Joint Commission Center of Excellence
designation for TJR at Presbyterian Hospital in Albuquerque. Georgia also
led a successful fall prevention program for the PHS enterprise.

Georgia grew up in South Dakota on a ranch; she enjoys music and has
been in multiple bands since high school. Her hobbies include running and
biking. Most of all, she enjoys being a mom of three grown children along
with her two grandchildren. Georgia is currently in the MSN Nursing
Leadership and Administration Program with Capella University.

We are so excited to welcome Georgia© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. to the HCA HH North Cypress Team!

WELCOME

HCA HH North Cypress Start Date: May 10th, 2021

We are pleased to announce that Callie Meyers, RN, BSN, MSN (will receive
December of 2021), has accepted the Emergency Room Manager position at HCA
HH North Cypress. Callie was born and raised in California and attended Missouri
State University where she received her BSN, while also playing collegiate soccer.
Callie previously served as the Charge Nurse and Nursing Trauma Team Vice
President at St. Louis Children’s Hospital in St. Louis, Missouri. Callie’s work experience
ranges from non-trauma adult emergency medicine to Level 1 trauma pediatric
emergency services.

Callie’s roles and responsibilities at HCA HH North Cypress will consist of managing
and supporting employees at the main campus ED, as well as the FSED's. She will
oversee projects to increase patient and employee satisfaction. Callie is also very
interested in helping this campus become trauma designated.

Callie has been married to her husband Ricky for four years and they share a 1 year
old golden retriever named Murphy.

We are so excited to welcome Callie to the HCA HH North Cypress Team!

© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution.

HOSPITAL UPDATES – Employees of the Quarter (Q2)

. Congratulations to our WINNERS!

Jamie Craig and Valarie Waldrup WMD8852
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HOSPITAL UPDATES – Employee of the Quarter (Q2)

. CLINICAL WINNER Jamie Craig, RN

Formally Med. Surg. 6, Now ICU RN

“… Jaime has worked relentlessly on the COVID unit, leading
by example with her hands on, can do attitude. She is an
exceptional nurse who exemplifies care, compassion and
empathy. Her heart doesn’t leave when she checks out for the
day, she is always thinking about her patients and strategic
means to help them to achieve their daily goals. She is a
tremendous resource and asset.”

“… Jaime is always willing to go above and beyond for
patients, she has offered to stay with patients, even after her
shift has ended to make sure they didn’t feel alone. There was
one specific time where she did stay after her shift with the
patient until their family member arrived. This truly shows
how big her heart is and how much she cares like family.”

“Jamie has improved the patient satisfaction scores on MS 6
with her caring personality and always going above and
beyond. Her name is always in the patient comments of how
much they appreciated her care while at North Cypress.”

$250.00 in Recognition Points Designated Parking Spot

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HOSPITAL UPDATES – Employee of the Quarter (Q2)

.NON-CLINICAL WINNER Valarie Waldrup

PBX Supervisor

“While we were on lockdown, due to the freeze,
Valarie was supposed to be out on bereavement
leave. However, knowing the critical need of a
PBX Operator, Valarie stayed here the entire
week to support her team, department and
hospital. On top of that, the PBX system went
down and she manually had to do everything all
while there was an influx of calls internally and
externally from community members, physicians,
employees, family members and patients. Valarie
has remained so positive during difficult times
and continued to lift our hospital up all at the
same time of grieving a family member. Valarie
is a rock star who went above and beyond for
our hospital and her team.”

$250.00 in Recognition Points Designated Parking Spot

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HOSPITAL UPDATES

HOUSTON StaRN Hiring Events

BKE6761

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HOSPITAL UPDATES March
of
March of Dimes
Dimes:

JFA6660 10

HOSPITAL UPDATES

March of Dimes

HCA Houston Healthcare North Cypress
Raised

$2277.00

Thank you to all who helped make this
possible!

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HOSPITAL UPDATES March
of
March of Dimes
Dimes:

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CONNECT TO PURPOSE

Behind the Mask: I am…

Week 6 - Story Winner

Behind the mask, I'm a single 35-year-old woman trying to find my way 13
through life. I am also a daughter, aunt, niece, sister, cousin, friend and
coworker. Unfortunately, I have experienced a number of personal
traumas in my 35 years. I believe these traumas are what have brought
me to want to help people. I don't want anyone to know how it feels to be
alone during a traumatic part of their life, as I did. My microbiology
professor in college was my mentor with whom I was her TA. As soon as
she mentioned that you could work in the lab professionally as a Medical
Technologist, I knew it was exactly what I wanted to do. I wanted to work
as part of a healthcare team that cared, comforted and worked hard to
help people. There's a saying in my field, "Without the lab, you're just
guessing." Honestly when it comes down to it, we give other professionals
pertinent information about the health of the patient... OUR patient. We
are a part of that team. Just because we don't see them, doesn't mean we
don't care. Behind the mask, I'm just a lab rat trying to keep safe, help
people, love people, know God and get results! - Carrie Bauske, MT

LWA5501

CONNECT TO PURPOSE

When I started out as a Physical Behind the Mask: I am…
Therapist Assistant, I couldn't have
imagined dealing with a world wide Week 7 - Story Winners
pandemic so early in my career.
Throughout this journey I have not once "Behind the mask I am not only
thought twice about going into the an employee but I am also a
COVID unit to treat my patients. I feel a patient. What shapes me &
great sense of pride and joy in my job inspires me to push though
when I am treating my patients and they despite the challenges we may
are telling me that they look forward to face is my blessings, family, and
therapy and they are starting to have hope. I’m here because I know
hope because they feel better after what I do makes a difference in
working with therapy. Even on days the lives of our patients. It’s a
when I'm feeling overwhelmed or tired, I way for me to give back to the
remember that I do this for my patients, community though the work I do
family, co-worker, and friends. My HCA here in HIM Dept. I also want to
therapy family also makes it so easy to thank My HIM team, all my
come to work every day. They make physicians, nurses and staff here
coming to work such a joy and so much at HCA North Cypress for taking
fun and these are all the reasons why I care of me though my journey ."

do what I do. - Zana Hussain, PTA - Beatrice Ramirez, HIM

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Dear HCA Healthcare Colleagues,

During a year that required so much from so many of
you, I can honestly say that I have seen our mission
come to life like never before. At HCA Healthcare, above
all else, we are committed to the care and improvement
of human life. This includes the life of every patient and
every colleague. The courage each of you has shown –
showing up every day for the sake of the patients you
serve – has been both humbling and motivating. I want
to express my gratitude to you all, and thank you for
truly being the best.

Now and always, we are grateful for your service. It is
our honor to celebrate you.

Thank you.

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Pep Rally!

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

OYD7149 17

Nurses Week Nacho Bar and Basket Raffle

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Nurses Week Basket Raffle WINNERS! 18

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

YVH6930

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

“As a nurse, we have the opportunity to heal the mind, soul, heart and body of our patients, their families and
ourselves. They may forget your name, but they will never forget how you made them feel.” Maya Angelou 21

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

NURSE“ : noun : A kind, patient, scrub wearing professional. Who saves lives and wears a smile. Healing 22
patients and spreading kindness wherever they go. See also: Superhero.”

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

“The definition of a nurse: To go above and beyond 23
the call of duty. The first to work and the last to
leave. The heart and soul of caring. Someone who
will pass through your life for a minute and impact
it for eternity. An empowered individual whom you
may meet for only a 12-hour period, but who will out
you and yours above theirs.” UNKNOWN

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

AMAZING Massages!

ISE6170

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Wound What’s Super
Care Your Power?

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Donut Junkie Donuts at Fry Road

LLJ2577

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

FSED Celebrations!

PCA6740

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures 30

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures 31

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

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CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Festival of Cultures

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CONNECT TO PURPOSE

Happy Birthday Florence Nightingale!

FJO5533

“Nursing is an art: and if
it is to be made an art, it
requires an exclusive
devotion as hard a
preparation as any
painter’s or sculptor’s
work.” – F. Nightingale

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CONNECT TO PURPOSE

Ice Cream Social

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CONNECT TO PURPOSE

Ice Cream Social

Night Shift 39

CONNECT TO PURPOSE

Dunk-An-O ($2,224.00 Raised!)

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CONNECT TO PURPOSE

Dunk-An-O ($2,224.00 Raised!)

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CONNECT TO PURPOSE

TACO TUESDAY

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CONNECT TO PURPOSE

Frito Pie Friday

Thank you to our FANS Team for fantastic meals through Nurse and Hospital Week!

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CONNECT TO PURPOSE

Wagging Wednesday

HCA NC Doggy Volunteer HCA NC Doggy Volunteer HCA NC
Sky Maize Doggy
Volunteer
Abby

HCA NC
Doggy
Volunteer
Cocoa

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CONNECT TO PURPOSE

Daisy Award Winner

Deanna Zeh, RN

A DAISY Award is given to a deserving Med. Surg. 5
nurse of your choice each month or
quarter, based on criteria you establish 45
to meet your hospital’s mission and

values.
The DAISY Award was established to
celebrate the extraordinary compassion

nurses provide their patients and
families every day.

CONNECT TO PURPOSE

A FUN-filled Hospital and Nurses Week

Employee & Family Movie Night

Friday, May 7th, 2021

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CONNECT TO PURPOSE

HCA Houston Healthcare
North Cypress

BLOOD DRIVE

Wednesday, May 12th Great news! We will be offering FREE COVID-19
7:00 a.m. - 1:00 p.m. ATIBODY TESTING to all successful donors FOR
Founders Conference Room A LIMITED TIME THIS YEAR! This test is
authorized by the FDA only for detecting the
To make an appointment go to… presence of antibodies against SARS-Co V-2 and
is not intended for diagnosis of Covid-19.
https://www.commitforlife.org/donor/schedules/drive_schedule/334068
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CONNECT TO PURPOSE

Community Engagement

Congrats to HCA HH North Cypress

Athletic Trainer
Ross Little

on his achievement!

Athletic Trainer of the Year
Award from the

Greater Houston Football
Coaches Association

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CONNECT TO PURPOSE

Community Engagement

HCA Houston Healthcare
North Cypress is excited to
sponsor CFISD Athletics!
We are thrilled to give you all
a sneak peak into the CFISD /

HCA HH North Cypress
advertising that will start in

the Fall of 2021!

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CONNECT TO PURPOSE

Community Engagement Flyer for Monthly Employee Engagement

THANK YOU to everyone who helped make this drive a success!

Donation Drive Winners
Non-Clinical: Quality & Clinical: Radiation Oncology

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