Classified as Public 1 Q Newsletter – Edition 2 – May ’24 Newsletter
Classified as Public 2 Index 1. Main Quality Results and 2024 Thresholds 2. Quality Strategy & Continuous Improvement 3. Success Stories 4. Meet a Collegue 5. A Piece of History 6. Internal Quality Job Vacancies 7. Your Suggestions Mailbox 8. Newsletter Storage 9. Sentence of the Month Q Newsletter – Edition 2 – May ’24
Classified as Public 3 1. Main Quality Results and 2024 Thresholds Q Newsletter – Edition 2 – May ’24 ACTUALCON LDATOSMAY
Classified as Public 4 Q Newsletter – Edition 2 – May ’24 2. Quality Strategy & Continuous Improvement Talent Development / Re-skilling / Up-skilling : Quality Academy Target Q2- ‘24 We continue to progress in our firm dedication to providing our teams with the tools and knowledge necessary to promote a culture of excellence in all areas of our organization, in this sense, we are working closely with IT team to develop an integrated platform within Success Factors that will allow us to link the diverse training offered by the Academy with specific positions within ANTOLIN. We will initiate this process with a priority focus on Problem Solving, as an initial pilot, and subsequently expand to other high priority areas identified for the organization. In addition, we are committed to collecting and organizing existing training with the aim of establishing a shared library accessible to all employees. This initiative will provide a valuable source of knowledge and best practices, thereby reinforcing a culture of continuous learning and professional development for the whole company. Support and Promote Customer Centricity Culture : CX/CS TOOL Target Q1- ‘24 Customer Centricity is not only a philosophy, but a comprehensive platform to measure and manage customer satisfaction effectively. By taking this approach, we implement specific tools and metrics that allow us to continually evaluate the customer experience and satisfaction. Through surveys, feedback analysis and loyalty measurements, we obtain a holistic view of our customers' expectations and perceptions. This platform will also facilitate agile adaptation and constant alignment with customer expectations. Customer Centricity thus becomes a continuous cycle of feedback, analysis and improvement, where each interaction with the customer translates into concrete opportunities to increase satisfaction and foster loyalty. A C A D E M Y Q U A L I T Y Customer centricity Relationship Commercial response Pricing Development Quality & Logistics Value-adding proposals Customer Knowledge ACTUALIZAR CON LA PROPUESTA DE CURSOS Y FECHAS APPROX!
Classified as Public 5 6.Quality Strategy & Continuous Improvement Digital Transformation : Deployment of Quality Management Software - CAQ Target Q3- ‘24 Software (CAQ) has been acquired to enhance in the first Phase the comprehensive management of Control Means, Audits, Non-Conformities and FMEA in all our plants. This powerful software, designed to optimize efficiency and accuracy, will enable more agile and automated implementation of daily activities with a proactive approach, and will enhance our ability to perform comprehensive analysis. With this strategic investment, we strengthen our commitment to quality, transparency and continuous improvement in all our operations, thus consolidating our position as leaders in the Automotive industry. Q Newsletter – Edition 3 – March ’24 ACTUALIZAR
Classified as Public 6 3. Success Stories W. Edwards Deming - Architect of Quality Transformation Background: W. Edwards Deming (1900–1993) was an American statistician, professor, author, lecturer, and consultant. His impact on quality management, particularly in post-World War II Japan, is legendary. Key Achievements: 1.Deming's 14 Points: • Deming introduced his famous "14 Points for Management," a set of principles to transform the way organizations approached quality and management. 2.Statistical Process Control (SPC): • Deming emphasized the use of statistical methods for understanding and improving processes, contributing significantly to the development of Statistical Process Control. 3.The Deming Cycle (PDCA): • Deming popularized the Plan-Do-Check-Act (PDCA) cycle as a systematic approach for continuous improvement. This framework became a cornerstone of quality management methodologies. 4.Teaching Total Quality Management (TQM): • Deming played a crucial role in spreading the concepts of Total Quality Management (TQM) worldwide. He advocated for a cultural shift in organizations towards a focus on quality and continuous improvement. 5.Transformation of Japanese Industry: • Deming's teachings had a profound impact on the rebuilding of post-war Japan. His emphasis on quality and process improvement contributed significantly to Japan's economic resurgence. 6.Deming Prize: • The Deming Prize, one of the highest honors in quality and business excellence, was established in Japan in 1951 and named in his honor. Legacy: W. Edwards Deming's legacy extends beyond statistical methods and quality control. His teachings became a philosophy, emphasizing the importance of leadership, a focus on the customer, and the pursuit of continuous improvement. Deming's impact on Japanese industry and his influence on quality management practices worldwide make him a central figure in the history of quality. Quotes: 1. "It is not enough to do your best; you must know what to do, and then do your best." 2. "Quality is everyone's responsibility." 3. "In God we trust; all others bring data.“ Enduring Influence: W. Edwards Deming's principles continue to shape quality management and organizational excellence. His holistic approach to quality, process improvement, and leadership remains relevant in various industries globally, emphasizing the enduring nature of his contributions. Q Newsletter – Edition 2 – May ’24
Classified as Public 7 1.Introduction Working as STA at Antolin HQ, with contact with suppliers located mainly in Spain, Portugal & Italy. Over the last 10 months, actively participated in the Renault Pillar Trims project, gaining valuable team experience (personal & professional) and understanding internal and external activities. 2. Professional Experience and Career Journey Joined Grupo Antolin in 2011 as STA in Corporate Quality; on that moment, we´d no such tool as we´re able to use this days, but we really had a passionate work. Previously worked for ZF Group in steering and suspension ball joint production for nearly 7 years, followed by a brief stint at GAP, (technical solutions in the field of aluminum casting) 3.Current Role and Contributions As STA, I provide support and monitoring to projects and suppliers during development phases. This role involves diverse responsibilities, covering quality, product/process, and logistics. We aim to support suppliers in meeting Antolin/OEM requirements. 4.Skills and Strengths Being an STA requires an open mind and adaptability to various circumstances due to involvement with different suppliers, customers, and internal projects. I often say, "Do people make different requirements, or do requirements make different people?" We're engaged in all Antolin BUs and work with numerous suppliers and technologies 5.Innovation and Professional Development: As we interact with different suppliers and Antolin plants, we get firsthand exposure to various technologies and market trends. While some activities are restricted due to confidentiality, we often have the chance to explore innovative trends. Exciting projects include decorative parts, allowing collaboration on cutting-edge components and staying abreast of the latest automotive trends. It was unthinkable to see a Door Panel with any light components just 5 / 6 years ago, and right now we're working on just the opposite. 4. Meet a Colleague Today we introduce Diego González – STA Q Newsletter – Edition 2 – May ’24
Classified as Public 8 6.Culture and Collaboration The STA team is dedicated to promote the collaboration with our suppliers, understanding that their improved performance directly benefits Antolin (in terms of quality, timing, and cost). Our primary aim is always a "win/win" collaboration, but when challenges arise, we have effective tools to get things back on track. Colleagues often humorously refer to us as "STA = Climbers," as overcoming obstacles is sometimes the only way forward. We use electronic tools extensively, including APQP, Buyone, SAP, SDQs, and an Escalation System, for robust data consolidation. Antolin has significantly enhanced quality metrics throughout the supply chain, ensuring better components and streamlined documentation for our customers. Moreover, our support and monitoring extend to our suppliers, particularly in tooling construction performance, spanning both development and serial phases. 4. Meet a Colleague 7.Goals and Ambitions Our current short-term initiatives will perform the future, despite challenges from the uncertain electric car market and geopolitical risks. I aim to enhance my skills for upcoming trends, appreciating Antolin's focus on electronic and lighting components to elevate the automotive user experience. 8.Advice for Others For those entering the dynamic automotive industry, I urge you to maintain an open mind. Adaptability is key in navigating the constant changes we encounter daily. Additionally, cultivating skills in AI will undoubtedly be beneficial, not just for new hires but for the entire team. I would like to share 2 points: • Having overcome a serious illness (cancer) several years ago, I emphasize the importance of enjoying simple moments, whether it's a coffee break, a department meeting, or performance assessments. These are opportunities to appreciate and be grateful. • Moreover, some years ago a supplier once advised me: "Much more is achieved by asking things politely than by making demands." This principle of diplomacy is something I strive to apply in my daily interactions. Today we introduce Diego González – STA Bike, my hobby! Q Newsletter – Edition 2 – May ’24
Classified as Public 9 5. A piece of History Total Quality Decalogue “The Customer is the King”. We cannot expect him to change. We must change ourselves to satisfy his demands. We are all Customers and Suppliers of someone inside our Company. We must assume this role, with the rights and obligations that this implies The Company potential is the sum of the intellectual potentials of all its components. We should all contribute with ideas. The whole of this represents the success of our Company. “Our survival”. The job holder knows the job best and knows the best way to improve it. It is necessary to make oneself heard and to know how to listen. The “Day by Day” attitude cannot prevent us from devoting a part of our time to prepare for the future. If we don’t do it, we won’t exist. There is ALWAYS room for improvement. Self satisfaction is the enemy of progress Do things well the first time. Study, check, make simulations, and use the appropriate tools to avoid shortcomings Always use coded data. Ask the questions with coded data. Solve the problems with coded data. Make the decisions based on coded All work must have a “PROCESS” and each one must be strictly data. applied. This guarantees that it will always turn out the same. It also establishes a good base for improvement. The “Process” improvement is our responsibility Eliminate waste. This doesn’t mean to reduce the necessary expenses. Each one of our actions has a cost. Make an analysis to eliminate the excess Looking towards the future trying to consolidate the culture of quality, we return to a decalogue that continues to be part of ANTOLIN's DNA, although, to be honest, some might consider it a classic from the past. We rescue this "treasure" of quality with the hope that our teams will find in them the same inspiration that they had years ago. Q Newsletter – Edition 2 – May ’24 10 4 6 8 2 9 3 5 7 1
Classified as Public 10 6. Internal Quality Job Vacancies NOTE: Only for information because it could be changed; for more detail and to be updated, you can go through the link (SuccessFactors: Career Opportunities) filtering your request. Are you passionate about setting new standards of excellence? Do you thrive in an environment that values precision, innovation, and continuous improvement? If so, we invite you to become an integral part of our dynamic Quality Team! Q Newsletter – Edition 2 – May ’24 Quality Engineer - China Posted on 03/22/2024 Suzhou Antolin Automotive (SUZ) Quality Engineer - China Posted on 03/22/2024 Suzhou Antolin Automotive (SUZ) Quality Engineer - China Posted on 03/21/2024 Shenyang A. Auto Parts Co (SYN) Quality Process Engineer - China Posted on 08/14/2023 Guangzhou Antolin Light. (CGZ) Incoming Quality controller - China Posted on 04/27/2023 Guangzhou Antolin Light. (CGZ) STA Engineer - China Posted on 04/06/2023 Guangzhou Antolin Light. (CGZ) Quality Manager - USA Posted on 03/20/2024 Grupo Antolin Kentucky (IGT) Customer Quality-Engineer - USA Posted on 03/06/2024 - Grupo Antolin MissouriLLC (MSR) Customer Quality Engineer - USA Posted on 02/20/2024 Grupo Antolin Kentucky (IGT) Customer Quality - USA Posted on 12/12/2023 Antolin Alabama LLC (LBM) Quality Engineer - USA Posted on 12/05/2023 Grupo Antolin Kentucky (IGT) Quality Validation Engineer - India Posted on 03/01/2024 Grupo Antolin India (PUN) Customer Quality Engineer - UK Posted on 03/20/2024 A. Interiors UK (IUK) Customer quality - Germany Posted on 03/12/2024 Antolin Straubing (STR) QUALITY SYSTEM MANAGER - France Posted on 03/06/2024 Grupo Antolin Besançon (CBT) Manufac. Quality Tech. - Romania Posted on 02/21/2024 Grupo Antolin Sibiu (SIB) CUSTOMER CUALITY - Spain Posted on 08/31/2023 Grupo Antolin Eurotrim SA (PIA) ACTUALPREVIOPUBLICA
Classified as Public 11 7. Your Suggestions Mailbox Exploring Ideas, Questions to Top Management and more … to encourage our Quality Culture At ANTOLIN, we recognize the fundamental importance of communication, reason because this mailbox is designed exclusively for you. This space is your opportunity to actively engage with our Quality Community sending suggestions or innovative ideas, best practices, improvements, making questions to Top Management or request to introduce yourself for “Meet a Colleague” chapter. We want this Newsletter to reflect your interests and curiosities. Let's build this incredible journey of knowledge and creativity together! Note: could be shared in representation of any Factory or TCO too This space is designed to foster transparency and openness in our internal communication; your voice is essential, and this section is your platform to ensure it is heard. IN NEXT EDITIONS WE WILL SHOW YOU THE EVOLUTION AND RESULTS Rules for mailing: a. Email address: ([email protected]) b. Subject: for best filter and management, in e-mail, write in capital letter the destiny and then the topic as follow: SUGGESTION – TYPE (DOCUMENTAION,…) – Brief Description MEET A COLLEAGUE – Standard Position, Name, Location QUESTION – Description of Question, To Who, Why Note: then in the e-mail, make a detail of the benefit, effort, saving, reason of … 8. Newsletter Storage Newsletter If you don't remember where you read a topic in a previous Newsletter!, Don't worry, below the link to the storage!. Q Newsletter – Edition 2 – May ’24
Classified as Public 12 Q Newsletter – Edition 2 – May ’24 9. Sentence of the Month
Classified as Public 13 Powered by Quality Ambition
Classified as Public 14 Since this 2nd 3rd edition of Newsletter on, we want to introduce you a new chapter titled "My Best Mistakes. " Here, we'll deep into the concept of learning from failure, highlighting how missteps, when approached with the right mindset, can lead to transformative insights. We are sure you know the famous quote attributed to Thomas Edison: "I have not failed. I've just found 10,000 ways that won't work" This quote reflects his positive approach to the process of experimentation and learning, emphasizing the importance of perseverance and resilience in the face of setbacks. Please feel free to share with us through [email protected]. Q Newsletter – Edition 2 – March ’24 Podemos dejarlo para la 3 Ed. En función de cómo La gente comparta sugerencias en el buzón 9. Sharing Practices – “My Best Mistakes” IN NEXT EDITIONS WE WILL SHOW YOU THE EVOLUTION AND RESULTS