Cooperative Education Handbook, University Guesthouse of NPUST,
Republic of China (Taiwan)
MR ATTANON JAMLONG STUDENT ID 115610102087-2
STUDENT ID 115610102186-2
MISS KANYAWEE HIRANYAPIUEK STUDENT ID 115610102191-2
MISS LALIDA VATNAICHVATTAPORN
This project is a part of the Cooperative Education, Department of Hospitality.
Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi
Performing cooperative education at University Guesthouse NPUST Republic of China
(Taiwan), an annual education 2015 allows students to exchange experiences culture as well as to
learn a wide variety of corporate culture and the development of skills in hospitality with
The project a success because of the help from Rajamangala University of Technology
Thanyaburi and Faculty of Liberal Arts. This give of opportunity to production team go to the
internship at University Guesthouse of NPUST, Republic of China (Taiwan), thank you very
The production team hopes the report is useful for reader. If there are errors, the
production team apologizes at this occasion
Title: Cooperative Education Handbook, University Guesthouse of NPUST,
Republic of China (Taiwan)
1. Mr Attanon Jamlong
2. Miss Kanyawee Hiranyapruek
3. Miss Lalida Vanichvattaporn
Advisor: Miss Phornphan Tongbanchachai
Educational institution: Rajamangala University of Technology Thanyaburi,
Faculty of Liberal Arts
The project aimed to help those who are interested in performing internship at the
University Guesthouse of NPUST, Republic of China (Taiwan). Nowadays performing
cooperative education abroad is more popular in Thailand because it is a good project to improve
and develop students skills and it can give them learn in a real situation as well as practice foreign
language with native speakers.
Our group have prepared the cooperative education handbook for those who are
interested to study and know the basic information of the enterprises to practice the cooperative
education, including it can help minimize errors in the working process.
Our group gathered information from real experience in the operation process in the
various steps and explain in the handbook for people to get the truly benefits.
The project Cooperative Education Handbook, University Guesthouse of NPUST,
Republic of China (Taiwan) is completed by getting help from the advisor Mrs. Phornphan
Thongbanchachai, Ms. Usana Aree, Pei-Chun Lai Ph.D. Associate Professor at the Dept. of Hotel
and Restaurant Management at NPUST. They provide advice and sacrifice precious time to
correct mistakes and content with attention. We would like to express my sincere thank you.
Thank you the board of Rajamangala University of Technology Thanyaburi and
Faculty of Liberal Arts that give us opportunity to intern at University Guesthouse of NPUST.
We highly appreciate.
Thank you the National Pingtung University for providing valuable experience to
working abroad and provide care and support throughout the period of four months. We would
like to thank from my heart.
Our group hopes this project will be beneficial to those who have studied as well and
we would like to thank those who have helped to make this project successful.
Table of contents E
List of Illustrations F
Chapter I: Introduction
Responsible for project 2
Chapter II: Details 4
The concept of cooperative education 5
The difference between cooperative studies with internships 7
The importance of cooperative education 8
Student Cooperative Education 10
The meaning of the handbook 11
Purpose of the handbook 11
Type of the handbook 12
The benefits of the handbook 12
Features of the handbook 13
Chapter III: Process 28
Action plan 29
Place of action 29
The duration of the operation 29
The operational budget 30
Performing a task 35
Chapter IV: Performance 41
Chapter V: Problems and Suggestions 41
Table of contents E
Table 1: Integrated to work with Page
Table 2: The difference between cooperative studies with internships
Table 3: Establishment with co-operative education 4
Table 4: Show execution plan each month
Table 5: Numbers and percent values of respondents classified 5
Table 6: Examples of interpreted by using average and standard deviation 10
Table 7: Average and standard deviation of the number of respondents 29
List of Illustrations F
Illustration 1: The manual one dish Page
Illustration 2: Basic knowledge
Illustration 3: Cover of Handbook 11
Illustration 4: Acknowledgement 11
Illustration 5: Content 13
Illustration 6: Map of the Republic of China 13
Illustration 7-32: The Details in the Handbook 14
Illustration 33: Operational planning 14
Illustration 34: Divide 15-27
Illustration 35: Steps to verify the accuracy of the Guide 31
Illustration 36: Revised 31
Illustration 37: Check data 32
Illustration 38: Available in co-operative study guide 32
Illustration 39: Available in the uk Guide 33
Illustration 40: Handbook cover 33
Illustration 41: Deliveries handbook to department 34
Cooperative education is a structured method of combining classroom-based education
with practical work experience. A cooperative education experience, commonly known as a "co-
op", provides academic credit for structured job experience. Cooperative education is taking on
new importance in helping young people to make the school-to-work transition. Cooperative
learning falls under the umbrella of work-integrated learning (alongside internships, service
learning and clinical placements) but is distinct as it alternates a school term with a work term in a
structured manner, involves a partnership between the academic institution and the employer, and
generally is both paid and intended to advance the education of the student
Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi has
supported cooperative education training project at National Pingtung University of Science and
Technology, Republic of China (Taiwan) and realizied the exchange of culture, hospitality skills
at the Republic of China (Taiwan). This can include the development of students. Our group
thought that the preparation of the Cooperative Education Handbook, University Guesthouse of
NPUST, Republic of China (Taiwan), prepared for those who are interested to study. The purpose
for who are interested to get a knowledge and understanding of the details information and
processing about cooperative education abroad before operation.
1. To be informed of the procedure to co-operative international (Taiwan)
2. As an example. Advice and prepare to go to the international co-operative with the
3. To reduce the error of going to foreign cooperative in each step.
The preparation of the manual, which will be cooperative study guides that can be
specified in compliance with procedures at National Pingtung University cooperative education of
Science and Technology, Republic of China (Taiwan), students will design training cooperative
studies in the next academic year, students who are interested and have the opportunity to practice
cooperative education. By reducing errors in execution and less beneficial contacts.
Responsible person Jamlong Student ID 115610102087-2
1. Mr. Atthanon Hiranyapruek Student ID 115610102186-2
2. Ms. Kanyawee VaThaichvattaporn Student ID 115610102191-2
3. Ms. Lalida
1. A successful Cooperative Education Handbook.
2. The questionnaire, satisfaction of the parties involved in a cooperative study abroad.
The results are expected to receive
1. Know the steps to go to the co-operative education abroad (Taiwan).
2. Cooperative guide as an example of the next brother to have extensive operations.
3. Reduce error of going to foreign cooperative in each step.
Cooperative Education is a system of education that focuses on practice in the Agency,
which called the establishment or enterprise user, structured graduate school before graduation,
students are expected to practice without the actual work at the establishment or enterprise user,
graduates, full-time cooperation. The number of 16 weeks (learn real world number 4:1 full
month semester) all students not in the status of the student, but that student or staff officer as a
temporary worker in the establishment or enterprise user Bundit. Cooperative study and students
may receive a salary. Wages, fringe benefits or other remuneration from, as appropriate, the
establishment or enterprise user Bundit. Teaching management, cooperative education, therefore,
is the education system that focuses on actual operations in the establishment or enterprise user
(Work Based Learning) is an experimental study of the management system, or integrated with
work (Work Integrated Learning: WIL). Cooperative education students must request the
application form for foreign students and their disciplines. At the same time, students will have to
pass the interview and selection process from the establishment or enterprise user, graduate
students who wish to access. After that, the University will send students into the real world as a
mission assigned by the establishment or organization uses such graduates. Students can learn by
experience from actual operations and training, the application of the concept. Between
knowledge and theory of learning University teaching in the classroom and apply it in real life,
which will help reinforce the skills and experience to students and education cooperative to obtain
quality, as graduate labor market need in the end. (http://www.academic.hcu.ac.th/coop-
The concept of cooperative education
Concept 1: Realizing check and to log on to the work of the graduate school before
Concept 2: Improving the quality of graduates, according to the needs of the labor
Co-operative education: integration with the class
Professional development, and
create a readiness to work
Academies Co-operative Establishment
Improve quality of graduate professional academic
standards meet the labor market
Table 1 Integrated to work with
The difference between cooperative studies with internships
Compare issues Cooperative education practices Internship
1.The format of the request for Students must write and submit the Most often do not have to submit
access to practice cooperative user organization in the same way an application form and interview
education or internship and want to apply for a job through students, but considering the
the interview and the selection book/letter requesting an internship
from b.a. user organization students receive courtesy from
higher education institutions
2.The status of graduate students in Students or staff officer as a Students in the State of student
the user enterprise temporary worker in the user internships
enterprise, graduate school as a full
3. The student's property Each University will assign slightly By most criteria, provided that the
different but most students are student studies. Not less than 2/3 of
required to have a cumulative the course
grade point average of not less than
2.00 in class 3 or 4 years and
through other qualifying criteria
defined at the University
4. Compensation Most cooperative students will Students may receive wages or
receive welfare pay or other compensation, as appropriate
compensation. As appropriate,
from the enterprise user Bundit
5. Behavior Focus on learning by using real Depending on the Organization,
work experience or learning or users sometimes graduate
Work-base, special project assignments, does not match the
(Project) used directly or learning disciplines
knowledge associated with subjects
of interest to students and
graduates as the user organization
6. Operating period Full time. Period not less than one Internships in the summer semester
semester or 16 weeks and may by a period of not less than 200
more than 1 semester (depending hours or not less than 20-25.
on the University) Working days (depending on the
higher education institutions to
7. coordination between enterprise Cooperate closely between higher Mostly there will be coordination
users with higher education education institutions and before students and trainees at the
institutions graduates personnel from the user end of the internship
organization continued graduate
8. take care of the students during The user enterprise graduate assignments provide students
the operation supervisors provide appropriate practical care, advise students,
personnel or employee acting throughout the period of operation
consultant (Job Supervisor) or
trainer (Mentor) acting
9. The result performance of Internship student must be to held Reporting work preferment.
students. one project in topic under
cooperative education and advisor
cooperative education under
10. Tracking Performance Advisors in department of Advisor check out our intern least
Cooperative education. Will one time throughout the duration of
oversee Tracking the performance the internship.
of a defined period. Including
supervision of students, at least two
times during the performance of
students at the graduate
11. Evaluation Should behave evaluation by Internship student have considering
advisor and co-worker advisor. the results of the evaluation work
by organization and co-worker.
12. Conclusion of job performance In the end of internship student The activity for presentation will
should be have seminar between be held in suitability on university.
Student, Committee, Cooperative
Education and President for present
about evaluation and ability in
Table 2 The difference between cooperative studies with internships
The importance of cooperative education
Current institutions in different countries Global Education is a cooperative approach to
undergraduate education. Increases in almost all fields. The goal is to match the quality of
graduates. Academic and professional standards and the needs of the labor market, which is an
important part of preparing graduates to be ready to choose a career and to work immediately.
Graduation gives graduate cooperative education.
The objective is as follows:
1. Prepare students to develop career skills and previous experience to actually work.
2. Additional academic experience Professional and personal development of students in
form valuable than an internship.
3. Opportunity for enterprises, both public and private sector. Has contributed to improving
the quality of graduates.
4. To contribute to curriculum development and teaching and to meet modern standard
market demand for more workers.
5. To establish relations Enterprises and higher education institutions through Student
Cooperative. Students and faculty supervision this will lead to more extensive
Student Cooperative Education
Student Cooperative Education is admitted to practice in the establishment of a
temporary employee. Has embarked on practical experience in the workplace, the students cannot
learn in the classroom, students in cooperative education. It has been developed the idea of the
decision analysis and evaluation system. Preparing and presentation project from the real work of
combining theory and practice together as well as discover their own potential in choosing the
Receive benefits as follows:
1. Professional experience gained by the majors. It's learning to enhance practical after
2. Have the grades in educational institution after cooperative education better.
3. Development of responsibility. Under the supervision of the head of the true
4. Develop the ability to adapt to society. Apart from the student society
5. The self-development Greater self-confidence
6. Communication skills report
7. Discover their potential in choosing the right career.
8. Have been offered a job before graduation.
9. A graduate of the potential and readiness for high working.
1. Cooperation with academic establishments. There are opportunities to develop
knowledge outside the classroom and our research. Through cooperative education
students and advisors.
2. Know the guidelines for the curriculum. The content of the curriculum and the
quality of graduates according to the need of enterprises.
3. Vision staff in universities to meet the demands of the workplace.
4. Education institutions recognized by the establishment.
5. Positive image of a student who actually work while studying.
1. Students who are eager and ready to help academic performance continue. In a
period longer than the normal internship is 16 weeks, or about four months.
2. The staff will have more time. To perform the other duties those are more difficult
3. Create good relationships with education institutions and promote a positive image
of the organization. Promote education and development of graduates.\
4. Use a recruiting method that properly meets the job.
5. Tax Incentives Act of 2545 to promote the development of a skilled workforce.
Study of cooperative operation
Announcement of co-operative education
From the assessment of higher education institutions and the Commission on higher
education, found that:
1. Graduate study of co-operative work faster and more graduate students who are not
participating in co-operative education.
2. Operators, the quality of graduate education is higher than the cooperative graduate
school that does not participate in cooperative studies.
3. Higher education institutions that through co-operative education with maturity and
responsibility, with more discipline.
The role of the establishment with the co-operative
The assignments on preferences
Classified employees babysitter
Define the topics available for students doing
Supervise student work
Evaluate the students
Table 3 Establishment with co-operative education
The meaning of the handbook
The Handbook (Hand book) is a type of reference books to academic knowledge (not
limited to a level which could be used in books, books that are used by multiple levels). Collect
stories and facts about people, trends, specific events, which may be an interesting story on either
side or in any one particular discipline by giving broad details of the story to the reader is
compact, briefly became an interesting study guide as well, or may be used as a guide and use it
as a reference source to find the facts to answer questions in a quick story.
Purposes of the handbook
1. Stories and knowledge, which is the generally accepted.
2. As a guide, in response to a question, only one side quickly.
3. As a guide, in particular in the field of education, operating as well.
Types of handbook
There are four types of handbooks
1. Operational Manual is a book that will serve as guidelines for the teaching
profession and guide books recommend. Cooking, car repair manuals, textbooks,
Illustration 1 The manual one dish Illustration 2 Basic knowledge
2. The book collects miscellaneous knowledge is knowledge that is collected books
are difficult to locate in the various disciplines.
3. Guide book is a book that gives a description and interpretation of the story of
course is one of many aspects.
4. The book provides a brief story or the content of the book knowledge in the
matter. Only critical in short, under the heading or title associated.
The benefit of the handbook
Reference book of this type will help to know the facts, figures, statistics, as well as a
story that should know in different disciplines and practical guide in any one subject. Such as a
guide in chemistry and physics, this will tell the formula various rules and tables that are used in
chemistry, physics, etc.
Features of the handbook
1. Handbook is aimed at providing knowledge. Not interested in the pleasure of the reader
but focus the essence of knowledge such as various textbooks.
2. Sequenced regardless of the art of authorship, its focus on comfort to learn of subject in
3. Use words and phrases that are meaningful academic. If not vocabulary or general term It
must be the definition of that term. Full use consistent terminology
4. The knowledge contained in the book. It is the knowledge that people in the same
approved. If you are thinking two terms. The comment must be specified explicitly.
5. Messages that do not manifest as prevalent in academic circles. The authors say that the
source of knowledge. For Further Research
The format of the Handbook It may look easy to highlight text with illustrations or graphics.
Highlighting some But overall, it looks simple nature of the book may be folded or bound
paperback and hardcover.
Illustration 3 Cover of Handbook
Illustration 4 Acknowledgement
Illustration 5 Content
Illustration 6 Map of the Republic of China
Illustration 7 The details in the handbook
Illustration 8 The details in the handbook
Illustration 9 The details in the handbook
Illustration 10 The details in the handbook
Illustration 11 The details in the handbook
Illustration 12 The details in the handbook
Illustration 13 The details in the handbook
Illustration 14 The details in the handbook
Illustration 15 The details in the handbook
Illustration 16 The details in the handbook
Illustration 17 The details in the handbook
Illustration 18 The details in the handbook
Illustration 19 The details in the handbook
Illustration 20 The details in the handbook
Illustration 21 The details in the handbook
Illustration 22 The details in the handbook
Illustration 23 The details in the handbook
Illustration 24 The details in the handbook
Illustration 25 The details in the handbook
Illustration 26 The details in the handbook
Illustration 27 The details in the handbook
Illustration 28 The details in the handbook
Illustration 29 The details in the handbook
Illustration 30 The details in the handbook
Illustration 31 The details in the handbook
Illustration 32 The details in the handbook
Action Plan Month April May Remark
January February March
2.Meeting and Planning
7.Doing the project
Table 4 Show execution plan each month
Place of action
University Guesthouse at National Pingtung university of Science and Technology.
1 Sheaf Rd, Neipu, Pinngtung 912, Republic of China (Taiwan)
TEL. + 886-7740561 Fax. + 886-8-7740208 E-mail: [email protected] Npust.Edu.Tw.
The duration of the operation
From 27 January 2016 - 13 May 2016, totaling a period of four months
The operational budget
Materials and equipments
The paper 50.-
Printing ink 440.-
Stapling values 150.-
Paper covers 150.-
The total costs total 790. - Baht
Performing a task
Step 1: Plan the operation, and the plot of the co-operative education guide.
Illustration 33 Operational planning
Step 2: Divide the content for each section in the Guide co-operative. To distribute, each group
has a header, in the responsibility.
Illustration 34 Divide
Step 3: Check the spelling and grammar.
Illustration 35 Steps to verify the accuracy of the Guide
Step 4: After the group include the information and the spelling and grammar is completed,
provide advisors to review and edit.
Illustration 36 Revised
Illustration 37 Check data
Step 5 : Consult with the publisher to do the layouts and type setting
Illustration 38 Available in co-operative study guide
Illustration 39 Available in the uk Guide
Step 6: Design the covers
Illustration 40 Handbook cover
Step 7: After receive the co-operative education guides from publishers, provide the handbook to
Illustration 41 Provide the handbook to the Department
Co-operative study guides prepared to reduce errors and manual procedures.When training at
the National Pingtung University Of co-operative Science and Technology, Republic of China
Co-operative study guide was prepared to achieve the objectives and goals for let down to the
problem about contact.
Statistics used in the data analysis
Statistics used in the narration feature of data include a percent (Percentage) average
(Mean) standard deviation (Standard deviation).
Percentage (Percentage) is the most commonly used statistics to compare the number of
desiredfrequency or frequencies or the number of all is equivalent to 100 per cent from the values
in the followingformula.
p f 100
When P instead of percentage values
F replace the frequency that want to convert to a percentage value
N replace the number of all frequencies
Value shows the percent of value and meaning, can bring value to compare
Part 1 General data analysis of those replies questionnaires. General information of those
who answered the questionnaire include: sex and average grade
Population Data Number Percent
Male 5 25
Female 15 75
total 20 100
2.50-3.00 2 4
3.01-3.50 10 20
3.51-4.00 8 16
total 20 40
Table 5 (number and percent values of respondents classified by gender and grade average)
From table 1, The results of the analysis of general information who answered queries in
Rajamangala University of Technology Thanyaburi. Used as samples in this study, the
number of 20 people. Classified by the variable as follows:
Those who complete the questionnaire are male 5 person.(25 per cent) female 15 persons.
The translation results by using the average
1) Average (Mean) or median is called arithmetic. The average arithmetic mean values,
̅When instead Average
X Instead The sum of all the scores of the group
n instead The number of points in the group
2) Standard deviation (Standard Deviation) as the measures most often used to write. S.D. or
When S.D. instead the standard deviation
X instead the score value
ninstead the number of points in each group
∑ instead of sum
How to assign a score for each regular level according to the level of concentration, and
then find the average and. Bringing the average to interpret criteria compared to average
frequency how often used ( the number ) of each level. Multiply the score level how much of it
the result together, and then divided by the number of people it will be all average according to
need. As in the example from table 1, the minimum level is equal to the regular score of 1 level at
least equal to the hourly rating of 2 medium regular points equals 3 points are equal to the annual
high level 4 and level lot. Finally, there are 5 regular points equal to bring the frequency
multiplication routine score. It will bring together.
Satisfaction cooperative education guide Satisfaction level
The beauty of the front/back cover 8570
Table 6 (example of interpreted by using average and standard deviation)
(0 x 1) + (0 x 2) + (7x 3) + (5 x 4) + (8 x 5) = 81
When divided by the total number of people ( in this case, equal to 20) , it has the
average value as follows: 4.08 .
The translation results by using the average table provides data analysis, satisfaction "The
use of Cooperative Education at University Guesthouse of
National Pingtung University of Science and Technology”
The header shows the satisfaction 5 Satisfaction level ̅ S.D.
cooperative education guide
4 320 0 4.30 0.78
1. Physical aspects 8
1.1 The beauty of front cover/back 510 0 4.30 0.64
cover 5 200 0 4.80 0.40
1.2 Appropriate for your font size
1.3 The appropriateness of format 500 0 4.50 0.50
1.4 The beauty of the picture
consists of content use
2. The content
2.1 Consistency with the purpose 7 1 1 1 0 4.40 1.02
of the content
2.2 The accuracy of content 5 2 2 1 0 4.10 1.04
2.3 Editing the content easy to 8 1 1 0 0 4.70 0.64
2.4 Interest in presentation 6 3 1 0 0 4.50 0.67
3. Apply the benefit side
3.1 Can be used to contact the 8 2 0 0 0 4.80 0.40
cooperative education process at
National Pingtung University of
Science and Technology
3.2 Manual approach can lead to 5 4 1 0 0 4.40 0.66
potential danborikan side in
Thailand have countries
3.3 Can bring a guide used in the 9 1 0 0 0 4.90 0.30
training of University Cooperative
study at NPUST Guesthouse
The overall satisfaction level 6.364 2.636 0.82 0.18 0 2.26 2.32
Table 7 ( average, and standard deviation of the number of respondents for 20 people.)
From the table, data analysis, satisfaction." The use of cooperative study guide " are as follows:
The criteria are interpreted average
4.50-5.00 at most
3.50- most 4.49
At least 1.50-2.49
The physical side
The user satisfaction survey The beauty of the front cover/back cover very level. By the
average of 4.30 appropriate font size is in most levels. Average 4.30 by the appropriateness of
format size by level average 4.80 and The beauty of the picture consists of content use in most
levels. By average 4.50 respectively.
The content side
Those who answered the questionnaire think Consistency with the purpose of the content,
level, very average 4.40 accuracy. The accuracy of content many levels, with
average 4.10 Editing the content easy to understand the most level by an average of 4.70 and
Interest in presentation, very level, with an average 4.50, respectively. .
A side benefits to apply
Those who thought that the questionnaire could be used to contact the cooperative
education process at National Pingtung University of Science and Technology is in many levels,
with average 4.80 can bring the manual approach in the development of the competitiveness of
Thailand country side in danborikan. Many levels, with average 4.40 and can be used in the
Guide to practice cooperative study at NPUST Guesthouse of University level, very
average 4.90 respectively. .
Overall all Please have the respondents ' satisfaction level with the average 2.26
The use of Cooperative Education at University Guesthouse of beauty of front ,Consistency
National Pingtung University of Science and Technology with the purpose ,Can be
5 used to contact NPUST
4.2 font size,The accuracy of
content,Improve for work at
3.6 Apply the
Physical aspects The content benefit side
Problems and Suggestions
1. For the time, the Project done delay because the member of group very busy.
2. Opinion, the first have one project and then the project must be to separate, so the
member of group different thinking about project.
1. Find the free time for do the project early done.
2. Listen the member more than speak about opinion.
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