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Queensland Fire and Emergency Services
Uniforms Status Presentation

What was it before…What is it now…..What will it be…..

2016

Executive Summary

History: stakeholders a ministerial decision was made to provide
more distinctive appearance changes to garments.
Queensland Fire and Emergency Services (QFES)
formed as a department in 2014. Rollout Implementation:

Prior to this formation the entities that merged together Uniform wear for paid staff in QFES began
existed as the following: implementation in August 2015. This rollout is being
conducted over 2 phases, across 2 financial years. This
• Queensland Fire and Rescue Service (which is to allow all of the data that needs to be collected on
included the Rural Fire Service and Firecom) each individual to occur so future ordering will be specific
to the individuals thus providing efficiencies in spend on
• State Emergency Service this category for the department.
• Emergency Management Queensland
Rollout implementation is due to be completed by June
Influence: 2017. This includes the initial wave of garments being
provided to eligible volunteers.
Each of these entities held their own unique culture,
heritage and organisational dynamics. This blend Current State:
created circumstances that required and still requires,
in depth consultation on decisions that impact the The current state of the uniform wear range of garments
representation of this culture, heritage and dynamics on has appearance differences to accommodate culture,
uniform wear garments. heritage and organisational dynamics with 10 different
uniform classifications:
This is exemplified via the shoulder patches, epaulettes
and other identifiers on garments. • QFES Executive (excluding the RFS and SES
Assistant Commissioners)
Progression:
• RFS Assistant Commissioner
QFES formed the following Services and Capabilities: • SES Assistant Commissioner
• FRS
• Fire and Rescue Service (FRS) • SES paid
• SES vols
• State Emergency Service (SES) • RFS paid
• RFS vols
• Rural Fire Service (RFS) • EM
• Communications
• Emergency Management (EM)
Diagrams of the differing garments for each of the
• Communications above is provided in the presentation.

• Operational Support Capability

QFES uniforms were originally to be all the same colour
for staff and volunteers with embroidered identifiers
on shirting and the epaulettes to show the differences
between skill sets. Given the resistance from many

2 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Feedback to Date: Executive Decisions:

Many parts of the department and engaged stakeholders • What additional items do you agree to be
have provided a broad range of feedback about the included in the range in principle.
appearance and performance of the garments. This has
come from: • What existing items do you agree to modify
in the range in principle.
• RADAR
• Openline
• Emails direct to the Capability Resource Unit (CRU)
• Regional visits by CRU and management staff
• Uniform Working Group (Industrial)
• State-wide workshop of end user representatives
• Face to face interactions with staff

Detailed Feedback is categorised and included in
this presentation.

Continuous Improvement:

The uniform wear contract has been created to provide
for ongoing changes and improvements to the uniform
wear range that comes from QFES feedback, specialised
feedback and suggested improvements from industry.

A new contract is currently proposed to be released
for tender that will further enhance the department’s
capability to source improved fabrics and garment
designs to meet all of the differing needs of stakeholders
and end users.

These proposed improvements from the QFES feedback
are provided in this presentation, and where possible
physical garment samples have been created for viewing.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 3

4 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Contents

Executive Summary.......................................................................... 2
History................................................................................................ 6
Current Range................................................................................. 10
Feedback Provided......................................................................... 14
Diagrams of current and proposed Garments............................ 22
Achieving Value for Money with the Uniform Budget............... 24
Case for Change for Proposed Items............................................ 28
Budget Implications....................................................................... 32
Ongoing Testing with UQ............................................................... 33
Continuous Improvement to Range............................................. 34
Summary of Presentation.............................................................. 35

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 5

History

QFES formed in 2014.
Before QFES it was:

• Queensland Fire and Rescue Service (which included the Rural Fire Service and Firecom)
• State Emergency Service
• Emergency Management Queensland
Each of these entities had previous uniform wear garments, example diagrams as follows –

Queensland Fire and Rescue Service
/ Rural Fire Service (Paid) &(Vols) / Firecom / Scientific

6 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

State Emergency Service (Paid) & (Vols Executive) / EMQ Paid

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 7

In 2015 QFES formed the following Services and This platform enables individual case management,
Capabilities: historical records, trend analysis, financial planning and
integration with other QFES and supplier systems.
• Fire and Rescue Service (FRS)
OMS is the current source of information for sizing, work
• State Emergency Service (SES) location, garment preferences and rank/role.

• Rural Fire Service (RFS) The workforce has been broken into 86 separate
categories for the uniform garment range to align what
• Emergency Management (EM) garment pieces will be provided to specific staff and
volunteers.
• Communications
There are 1100 number of garments in the range and
• Operational Support Capability these need to be provided specifically to people based
on their rank/role, gender and preferences (short/regular/
When the LNP government was in power the QFES long, short/long sleeve).
uniforms were originally to be all the same colour for staff
and volunteers with embroidered identifiers on shirting Getting the garment pieces provided correctly to each
and the epaulettes to show the differences between skill individual, in a manner that does not require all 15000
sets. (approx.) requisitions to be scrutinised for accuracy
against a fluid policy background meant that allocations
This was met with resistance from many stakeholders needed to be systematised.
and a change in government occurred in early 2015. A
number of stakeholders lobbied the new government to
make changes to the ‘one-look’ that was being applied.

A decision was reached to provide more distinctive
appearance changes to garments.

Workforce Information and Data:

Uniform wear for paid staff in QFES began implementation
in August 2015.

This rollout is being conducted over 2 phases, across 2 Accurate Baseline
financial years. This is to allow all of the data that needs Data = Efficiency
to be collected on each individual to occur so future + Personalised
ordering will be specific to the individuals thus providing Service (Customer
efficiencies in spend on this category for the department.
Centric)
Rollout implementation is due to be completed by June
2017. This includes the initial wave of garments being
provided to eligible volunteers.

A specific intelligent business process management
(iBPM) platform is being trialled for the uniform wear data
requirements given the enormous range of variables
and complexities that need to be managed and planned.

8 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Right Product
Right Person

Right Time

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 9

EOAFRSERVICES ON UNIFORM WEAR
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– Pending DepartmeCnRAtIGofMEADE – Pending Department of

Premier and Cabinet Premier and Cabinet

Approval Approval

STATE QEFMEESREGXEENCCUYTISVEERVICE RURAL FIRE SERVICE RURAL FIRE
The following images show some pieces in the current range (2015-2017) across Services and Capabilities -
MISSIONER, D- EPPAUIDTY COMMISSIONERS, - VOLUNTEERS Q-FPEASIDStyle STATEWORKWEAR SHIRT EMERGQEFENSCYEXSECRUVTICIVEE
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ISTANT COMMISSIONER - COMMIASSSSIOISNTEARN,TDQFES Executive QFES APPROVAL:

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PRODUCTION READY

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ER RFS Assistant Commissioner ISSIONERRANK&FILE
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Production Qty _ QFES APPROVAL:

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IDENTITY
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16mm
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T COMMUNICATIONS69mm at all times
SENIOR OFFICER - Colour fastness
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CHROME CLOTH EMBROIDERY

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ARSSSISTANT COMMISS-IOPNAEIDR80mmH into waist band to stop the back pocket from - ASSISTANT C
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Style WORKWEAR SHIRT Wholesale

Target FOB _ Designer Duncan
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63mm W Sample Qty -

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_
Vendor
RANK & FILE Front of Rank & File cap must incorporate 2 eyelets to accommodate the metallic hat badge (rank and le), similar to QPS cap.

COMMUNICATIONS SUPERVISOR COMMUNICATIONS INSPECTOR
CRAIG MEADE
METAL BADGECRAIG MEADE
INDICATES CHIN STRAP

PLEASE NOTE THIS IS THE NEW & CORRECT BADGE Fabrication:

- Cool-Lite

Style SENIOR OPS PEAKED CAP Wholesale _ Sign Off Date

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-
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PRODUCTION READY

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Approval Part # QFL003 Premier and Cabinet moisture away from the body, leaving the skin
Premier and Cabinet Approval Approval
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deepen red

- Wrinkle free to ensure wearer is presentable
at all times
65mm - Colour fastness 3
- Easy laundering
66mm W to be developed as false chin strap button. Can also be used as the - Light weight fabric
securing point for ropes - 4 way stretch for ease of movementSeniorOpsCaps
69mm 16mm
ch sup // sup / insp - same art: thin lauren wreath
SENIOR OFFICER dombed as per Police sample provided

RE SERVICE PLEASE NOTE THIS IS THE NEW CROWN ARTWORK EMERGENCY MANAGEMENTWorkwearTrouser Features: C
NTEERS - 10mm taken from bulk of leg circumference to
RURAL FIRE SERVICECLOTHEMBROIDERY reduce bagginess SeniorOpsCaps
- PAIDCHROME dep com / ass com - same art - thicker laurel wreath
- Back pocket bag changed to cotton and sewn
80mm H into waist band to stop the back pocket from
stretching
- Replace button in waist with metal hook

ALL COLOURED & WHITE AREAS TO HAVE A GLOSS/LACQUERED FINISH RAISED AREA 1mm

BLACK HEADBAND 63mm W Senior Ops Caps RESCU
38mm H x 633 W commish - thick wreath plus a thin wreath inside that

FIRE ANDPLEASE NOTE THIS IS THE NEW PEAK ARTWORK

10 Uniforms Status Presentation - 2016RANK&FILE Front of Rank & File cap must incorporate 2 eyelets to accommodate the metallic hat badge (rank and le), similar to QPS cap.

What was it before…What is it now…..What will it be…..METALBADGE

PLEASE NOTE THIS IS THE NEW & CORRECT BADGE

INDICATES CHIN STRAP

FIRE AND RESCUE OPERATIONS

OF SERVICES ON UNIFORM WEAR
ASSISTANT COMMISSIONER
CRAIG MEADE

SERVICE EMERGENCY MANAGEMENT COMMUNICATIONS F
SADADLENEFTXPIRCEUEOCTMSUYEMRTICSVISVIOCIOEEMNEMRISSIONERS,
Style WORKWEAR SHIRT QFES EXECUTIVE Wholesale _ Sign Off
Part #
- COMMISSIONER, DEPUTY COMMISSIONERS,TargetFOB _ Designer Duncan
Date Required _ Production Carolyn

ASSISTANT COMMISSIONERSProduction Qty _ QFES APPROVAL:
Sample Qty -

T COMMISSIONERS Emergency ManagementSample Size - (EM)
Vendor_

Fabrication:
- Cool-Lite
SRON UNIFORM WEAR EXECUTIVE MANAGER

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QF005 Target FOB _ - High UV RatingSign Off
Date Required _
Nick
Style Designer Date
Part # Production 22-12-14
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– Pending Department of CRAIG MEADE CRAIG MEADE Sample Size

Premier and Cabinet TRIM: PLEASE POSITION ON INSIDE Vendor cool and dry
Approval

Style SQUARE WOVEN - Wrinkle free to ensure wearer is prese
Part # QFL003

STANT COMMISSIONER at all times
RAIG MEADE EPA- Colour fastness
ON UNIFORMExisting RFS Logo WEAR65mm
FWSEEARRV4ICESFS Shoulder Patch - Easy laundering
Proposed New RFS Logo 69mm 16mm to be developed as false chin strap button. Can also be used as the - Light weight fabric
– Pending Department of securing point for ropes - 4 way stretch for ease of movement

Premier and Cabinet SENIOR OFFICER Senior Ops Caps

Approval QFES EXECUTIVE Workwear Trouser Features:chsup//sup/insp-sameart:thinlaurenwreath

PLEASE NOTE THIS IS THE NEW CROWN ARTWORK

- COMMISSIONER, DEPUTY COMMISSIONERS,CLOTHEMBROIDERY - 10mm taken from bulk of leg circumf
reduce bagginess
QFES EXECUTIVE EMERGENCY MANAGEMENTASSISTANT COMMISSIONERS
80mm H - Back pocket bag changed to cotton
CNYEMR,ADNEAPGUETMYECNOTMMISSCIOONMEMRUSON, IPCEATRIOANTSIONS FOIRPEE&RARTEISOCNUSEL FIRE SERVQICFEES EXECUTIVE into waist band to stop the back pocSeniorOpsCaps

TANT COMMISSIONERSACNOTMCMOISMSMIOISNSEIORN, DEERPUTY COMMISSIONERS, dep com / ass com - same art - thicker laurel wreath

ASSISTANT COMMISSIONERS stretching
- Replace button in waist with metal ho

Style WORKWEAR SHIRT QFES EXECUTIVE Wholesale _ Sign Off
Part #
- COMMISSIONER, DEPUTY COMMISSIONERS,TargetFOB _ Designer Senior Ops Caps
Date Required _ Production
Duncancommish - thick wreath plus a thin wreath inside that

Carolyn

Production Qty _ QFES APPROVAL:
Sample Qty -
Sample Size -
ASSISTANT COMMISSIONECRoSmmunications63mmW
Front of Rank & File cap must incorporate 2 eyelets to accommodate the metallic hat badge (rank anVedndloer), similar to_QPS cap.
RANK & FILE

ICE RURAL FIRE SERVICE ON UNIFORM WEAREMERGENCY MANAGEMENT
METAL BADGE FIRE & RESFabrication:
SERVICES- PAID PLEASE NOTE THIS IS THE NEW & CORRECT BADGE
- Cool-Lite
COMMUNICATIONS
COMMUNICATIONS SUPERVISOR

OPERATIOFeJaOtHurNesCoITf IZFaEbNric:
Existing RFS Logo - High UV Rating
FIRE AND RESCUECOMMUNICATIONSSUPERVISOR OPERATIONS73mmH INSPECTOR - Excellent breathability for wearer com
ASSISTANT COMMISSIONER CRAIG MEADE CRAIG MEADE - Wicking capabilites to physically draw
CRAIG MEADE COMMUNICATIONS moisture away from the body, leaving

deepen red

5Y OF SERVICES ON UNIFORM66mmW WEAR cool and dry
S Shoulder Patch Proposed New RFS Logo Existing RFS Logo dombed as per Police sample provided - Wrinkle free to ensure wearer is prese
at all times
- Colour fastness
- Easy laundering
- Light weight fabric
- 4 way stretch for ease of movement
– Pending Department of
Premier and Cabinet Workwear Trouser Features:

RURAL FIRE SERVICEApproval
RCMEOUMSNEMIRCISVASITCIIOOENNESR FOIRPEE&RARTEISOQCNUUSEENSLAND - COMMIASSSSIOISNQTEAFRNE,STDCEEXOPEMUCTMUYISTCRURAL FIRE SERVICE

VSISCIESTANT COEMMMEIRSSGIEONNCEYRMANAGEMENT
- 10mm taken from bulk of leg circumf
reduce bagginess
CHROME

- Back pocket bag changed to cotton
into waist band to stop the back poc
stretching
_- Replace button in waist wSiitghn Omff etal ho
Style WORKWEAR SHIRTALL COLOURED & WHITE AREAS TO HAVE A GLOSS/LACQUERED FINISH Wholesale
Target FOB
QFES EXECUTIVERAISEDAREA1mm _ Designer Duncan

- COMMISSIONER, DEPUTY COMMISSIONERS,DateRequired _
Production Qty _
Production Carolyn

Part # QFES APPROVAL:

BLACK HEADBAND ASSFIISRTEA&NTRECSOCMUMEISSSSaammIppOllee SQitzyeNE-- RS
COMMUNIC38mmHAx633TW IONS
EPAULETTESOPFEirReAaTnIdORNeSscueVendSor erv_ice (FRS)
Fabrication:
- Cool-Lite

ECMEENT RURAL FIRE SERVICE EMFEIRRGEE&NRCEYSMCAUNEAGEMENT COMMUNICATIONS FIRE & RESCFeatuINreSPsEoCTfORFabric:
goCOMMUNICATIONS SUPERVISOR COM-MPUANIDICATIONSCOMMUNICRAFTSISOhNouSlder Patch INSPECTOR
CRAIG MEADE Proposed New RFS Logo Existing RFS Logo OPERATIONSCRAIGMEADE - High UV Rating
– Pending Department of
OPERATIO-JEOxcHeNlleCnItTbIZrEeaNthability for wearer com
Premier and Cabinet
- Wicking capabilitesASSISTANTCOMMISSIONER to physically draw
Approval CRAIG MEADE

6 Existing RFS Logo moisture away from the body, leaving
RFS Shoulder Patch Proposed New RFS Logo cool and dry
- Wrinkle free to ensure wearer is prese
– Pending Department of at all times
- Colour fastness
COMMUNICATIONSPremier and Cabinet FIRE & RESCUE SES - Easy laundering
Approval - Light weight fabric
EMERGEONPCERYAMTIAOONNPSAEGREAMTIEONNTS - 4 way stretch for ease of movement
OPERATIONS
Workwear Trouser Features:

- 10mm taken from bulk of leg circumf
reduce bagginess

- Back pocket bag changed to cotton
into waist band to stop the back poc
stretching

- Replace button in waist with metal ho

UE OPERATIONS

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 11

AREA CONTROLLER SES REVISED IDENTITYAREACONTROLLER
CRAIG MEADE CRAIG MEADE

RURAL FIRE SERVICOEPERATIONS
STATE EMQEUREGEENNCSYLSAENRDVICE STATE EMERRGURENACLYFISREERSVEICREVICE
- VOL-UPNATIDEERS - PA- IVDOLUNTEERS RURRAULRAFILR
Style WORKWEAR SHIRT Wholesale _ Sign Off Date - V- OP

STATE EMERGENCY SERVICETargetFOB _ Designer Duncan ST
Date Required _ - -AA
Production Carolyn

Part # - ASSISTANT COMMISSIONERProduction Qty _ QFES APPROVAL:
Sample Qty -

State Emergency Service (SES Paid) Sample Size -
Vendor _

Fabrication:
- Cool-Lite

FeAaRtEuArCeOsNToRfOLFLaERbric:
--JEHOxiHgceNhllUCenVITtRIbZaErteiNnagthability for wearer comfort
- Wicking capabilitesRFtSoShopuldheryPsaticch allPyropdosredaNwew RFS Logo
AREA CONTROLLER GROUP LEADER STATE EMERGENCY AREA CONTROLLER Proposed NSeTwARTFESSLEEoCRMRgFAIRISoGVTEOMFFEIICRAECRDEGEEENxisCtiYng RFS Logo Existing RFS Logo FIRST OFFICER
CRAIG MEADE CRAIG MEADE SERVICE – Pending Department of
RFSCRAIG MEADE Shoulder Patch RFS SRhFoSulSdheor uPladtecrhPatch–PrPPoeprneo–dmPsirePniPoeAdegprrpneoNDapdmsenreienoiwdpeAdgvarpaCRNrDaplatFemnrebSowdCpieRvnLaAInNaCIReSGorPtElattMCFgTmEOboSRAoDifeEnLneoCttRgAoIoGfMEEAxDEistinEgxisR
Premier and Cabinet
Approval moisture away from the body, leaving the skin– Pending Department of
Premier and Cabinet
cool and dry Approval

SES RURAL REVISED ID7ENTITY-Wrinklefreetoensurewearerispresentable
at all times
- Colour fastness
- Easy laundering
- Light weight fabric
- 4 way stretch for ease of movement
Workwear Trouser Features:

OPERATIONS - 10mm taken from bulk of leg circumference to
STATE EMERGENCY SERVICE reduce bagginess
SSTTAATTEE EEMMEERRGGEENNCCYY SSEERRVVIICCEE STATE EMERGUERNACLYF- Backpocketbagchangedtocottonandsewn
- VOLUNTEERS into waist band to stop the back pocket from
stretching
- VOL-UPNATIDEERS - Replace button in waist with metal hook - PA- IVDOL
STATE EMERGENCY SERVICEStyle Wholesale _ Sign Off Date
WORKWEAR SHIRT Target FOB _ Duncan
- AS-STA
Designer

- ASSISTANT COMMISSIONERPart # Date Required _ Production Carolyn
Production Qty _
QFES APPROVAL:

State Emergency Service (SES Vol) Sample Qty -
Sample Size -

Vendor _

STATE EMERGENCY SERVICE Fabrication: STRAUTER- AVE-LOMVLOFEUILRRNUGETNE
- VOLUNTEERS
STATE EMERGEN- CoCol-LYite SERVICE
GROUP LEADER AREA CONTROLLER - PAIDFeatures of Fabric: FIRST OFFICER
CRAIG MEADE
- High UV Rating Proposed New RFS LogoCRAIG MEADE Existing RFS
- Excellent breathability for wearer comfort – PendingSDTeApaTrEtmEenMt oEfRGENCY
STATESEERMVEIRCGEENCY - Wicking capabilites to physically draw
CRAIG MEADE moisture away from the body, leaving the skin RFS Shoulder Patch Premier and CaSbiEneRtVICE
Approval
GROUP LEADER AREA CONTROLLER

CRAIG MEADE CRAIG MEADE

cool and dry 8
- Wrinkle free to ensure wearer is presentable
at all times
- Colour fastness
- Easy laundering
- Light weight fabric
- 4 way stretch for ease of movement

RURAL SES Workwear Trouser Features:
- 10mm taken from bulk of leg circumference to

reduce bagginess
- Back pocket bag changed to cotton and sewn

into waist band to stop the back pocket from
stretching
- Replace button in waist with metal hook

STATE EMERGENCY SERVICE STATE EMERGENCY SERVICE SRTAUTREAELMFEIRREGSE
- VOLUNTEERS - PAID - VO- VLOUNLUTEN

SES What was it before…What is it now…..What will it be…..

12 Uniforms Status Presentation - 2016

Y OF SERVICERSEVOINSEUDNIRIDFUOERANRLTMFIITRWEYSEOEARFRVISCEE RVICESRFSShoulderPatchExisting RFS Logo RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo ON
Proposed New RFS LogoINSPECTOR – Pending Department of
– Pending DepartmeCnRAtIGofMEADE RFS Shoulder Patch Proposed New RFS LogoINSPECTOR Existing RFS Logo RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo
Premier and Cabinet – Pending DepartmeCnRAtIGofMEADE – Pending Department of
Premier and Cabinet Approval
Premier and Cabinet Premier and Cabinet
Approval Approval
Approval

QUEENSLAND
LOPRALFEUIIRDSNETRSEVEEIRRCVSEICEEMERERGMUEOERNRPACGELEYRF-NAIMPRCTAEYAIIODSNMENAARSNGVAIECGMEEEMNENTT EMECROGMEMNUCNYICMAATNIOANGSEMENTTARTUEREAMLEFRIRGEENSECRYVSICEREVICE
_
AASSSSISISTTAANNTTCCOOMMMMISISSSIOIONNEERR _
Style WORKWEAR SHIRT RURAL QFIFREESSEEXREVCICUETIVWTahrgoelEetsFaOleB Sign Off
Duncan
Designer

Date Required _ Production Carolyn
Production Qty _
- C-OAMSMSIISSSTIAONNTECRO, DMEMPIUSSTYIOCNOEMRMISSIONERS,Part #
QFES APPROVAL:

Sample Qty -
ASSISTARuNrTalCFOirMe MSeISrvSSVieacnmIdpoOleer SizNe (ER-_ RFSS Paid)

Fabrication:
- Cool-Lite

FeaINtuSPrEeCsTOoRf Fabric:
JO-- EHHxiNgcehCllUIeTnVIZtREbaNrteinagthability for wearer c
- Wicking capabilites to physically d
sRtFinSgLRoFgSo Logo RFS ShRoFuSldSehroPualdtcehr Patch–PrPPoeprneodm–sPienirPeAdPogerpprNneDapodmensreiowedpnievAdagaCrRprNlDataFpmbenSreowidepnLvnaeoaCRtrtglatFomobSfienLneottgoofExistinEgxiRsFtiSngLoRgFoS Logo RFS Shoulder Patch INSPECTOR Existing RFS LogoEXECUTIVE MANAGER RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo EXECUTIVE MANAGER moisture away from the body, leavin
– Pending Department of cool and dry
Proposed New RFS LogoCRAIG MEADE CRAIG MEADE COMMUNICATIONS SUPERVICSORR AIG MEADE COMMUNICATIONS
– Pending Department of Premier and Cabinet CRAIG MEADE
Approval
Premier and Cabinet
Approval

- Wrinkle free to ensure wearer is pr
Y OF SE9RVICERSREUOVRINASLEUFDINREIIFDSOEERRNVMITCOIETPWEYRESOAEATSFIRONSSERVICES ONRFS Shoulder Patch
Proposed New RFS Logo Existing RFS Logo RFS Shoulder Patch at all times
– Pending Department of - Colour fastness
- Easy laundering
Premier and Cabinet - Light weight fabric
Approval
Proposed New RF-S4 wLaoygsotretch for eEaxseisotfimngoveRmFeSn
– Pending Department of

Premier and CaWboirnkewtear Trouser Features:

Approval - 10mm taken from bulk of leg circu

reduce bagginess
- Back pocket bag changed to cotto

into waist band to stop the back p
stretching
- Replace button in waist with meta
YLFUISRNEETRSEVEEICRREVSICE RURRAULR- AQVF-ILOUPRLAFEEUIIRDESNEENTRSESVEELIRRCAVSENICDE ERMUERRAGLEF-NIPRCAEYIDSMEARNVAICGEEMENTSTARASSUTISSREITSAAETLMNAFTENIRRCTGEOCEMSONEMMCRIMSYVISISSCISOEEIRNOVENIRCEER
QFES EXECUTIVEStyle
WORKWEAR SHIRT Wholesale _ Sign Off
Target FOB
Date Required
Production Qty

Rural Fire ServiceSample Qty
Sample Size
- CO-MAMSRSIASUISSSRSTIAOIASLNNTEFATRINRC,TEODCMSEOEPMMRUISVTMSYICIISOCESNOIOEMRNMEISRSSIONERS,Part # _ Designer Duncan

_ Production Carolyn

_ QFES APPROVAL:

- (RFS Vol)
-

Vendor _

TNESETNEEECRREYVSRISSCEERVICE RSUTRAATLE FE-IMPRAEEIRDS- GPEAERINVDCICYESERVICEEMERGENCYRMUAR-NAVALOGLFEUIRMNEETNSETEERRVSICECOMMRUUNRICAALTFI-OIPRNAESIDSFF---aeHECbEaxoitrgcuiocehrRlale-lLUtesiionVtoVentfR:baFrItaeiCbnargtihcEa: bility FIRE
OPEfor wearer c
Logo RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo RFS Shoulder Patch INSPECTOR Existing RFS Logo RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo EXECUTIVE MANAGER RFS Shoulder Pa-tcWh icPkroipnosegd NcewaRpFSaLbogoiliteEsxisttiong RpFShLyogso ically d
– Pending Department of CRAIG MEADE
Proposed New RFS LogoCRAIG MEADE
Premier and Cabinet Existing RFS Logo
Approval RFS Shoulder Patch – PPerne–PdmrPionieepgnrodDsaiennedgdpaNDCreatemwbpiaenRrnetFtmtSoefLnoCtRgFAIRoISoGTfOMFFEICAERDE Existing RFS Logo RFS Shoulder Patch– PenPdrinogpoDseepdaNrtemwenRtFSofLogo Existing RFS Logo RFS Shoulder Patch INSPECTOR
Pre–mPieerndainndgCDaebpinaerttment of
PrAepmpireorvaalnd Cabinet PArepmprioevraalnd Cabinet Proposed New RFS LogoCRAIG MEADE moisture away from– Pending Department of the body, leavin
– Pending Department of Premier and Cabinet

Premier and Cabinet

Approval Approval Approval cool and dryApproval
- Wrinkle free to ensure wearer is pr
10RFS Shoulder Patch Proposed New RFS Logo Existing RFS Logo SES RFS Shoulder Patch at all times
– Pending Department of - Colour fastness
Premier and Cabinet OPERATIONS RURAL - Easy laundering
Approval
Proposed New RF--S4LigwLhaotygwsoteriegthcthffaobrreiEcaxseisotfimngoveRmFeSn
– Pending Department of

Premier and CaWboirnkewtear Trouser Features:
Approval - 10mm taken from bulk of leg circu

reduce bagginess
- Back pocket bag changed to cotto
into waist band to stop the back p
stretching
- Replace button in waist with meta

SEENRCVYICSEERVICERUSRTALTEFIERMEESREGREVNICCEY SERVICE MERGENCY MRAUNRAGLEFMIREENSTERVICECOMMURNUICRAATLIOFNIRSE SERVICE FIRE &
ENETREESRS - PAID- PAID OPE
- VOLUNTEERS - PAID

RURAL SES

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 13

Feedback Provided

Engaged stakeholders have provided a broad range of feedback about the appearance and performance of the
garments. This has come from:

• RADAR
• Openline
• Emails direct to the Capability Resource Unit (CRU)
• Regional visits by CRU and management staff
• Uniform Working Group (Industrial)
• State-wide workshop of end user representatives
• Indiscriminate face to face interactions with staff

Feedback is summarised and categorised below:

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS

WORKWEAR HAT Mixture of liking and disliking this item, N/A Hat may be replaced with
(FLOPPY HAT) although most acknowledge the function the broad brim felt/wool hat if
hat performs. The brim could be broader. sourced well and approved.

The sizing pip did not meet the ‘one size fits all’ 3 sizes has now been
(OSFA) scale. introduced.

Colour variations in the QFES logo on the front Feedback provided to
of this hat. manufacturer and colour
pantone fixed.
Hat crown is too shallow. Firecom staff have asked for this
piece to be provided to them. Depth of crown now changed
WORKWEAR CAP for future orders should this
piece continue
The crown of the hat is a bit high.
This request requires
The plastic snap at the rear should be velcro. authorisation from DC OEM.

Not all staff want to wear this style of cap, This has been reduced but a
many prefer the broadbrim fur felt style. tolerance level exists at the
manufacture point – some may
Many staff prefer to wear this style of cap over be slightly higher than others, it
others. is not an exact mould process.

Plastic snap has been replaced
with Velcro closure.

Broad brim may be introduced
once all of the costings are
presented.

iBPM software will be
needed to manage personal
preferences and upgrades to
OMS fields.

14 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS
DRESS HAT

Many field operational female staff OMS fields have been
want to wear the male version of upgraded to allow females full
this hat. selection across all items.

Many senior staff don’t like the red stripe and A plain fabric strip has been
gold crown on the hat badge. sourced that can replace the
red stripe if approved.

A silver badge has been
created that can replace the
gold and silver is approved.

Many line staff don’t like the red stripe on the A plain fabric strip has been
hat. sourced that can replace the
red stripe if approved.
A number of line staff have advised they won’t
wear it ever. Written policy will need to
reflect when to wear this
WORKWEAR SHIRT Need to add 50mm to the length of the shirt. piece, and performance
management will need to
Chest pockets need to be larger to hold items detail consequences of non-
such as reading glasses and if possible the conforming behaviour.
official notebook.
Next build will have this in
Pens do not sit well in the pocket but this might place.
be because of the softness of the fabric.
Next build will have the revised
larger pocket size but it does
not hold the official notebook –
this is too large for many of the
smaller shirts.

This is to be tested prior to the
next build.

Increase strength in the pocket flap. Next build will have this is
place.

Second button to be fitted to the wrist band of N/A Next build will have this in
the long sleeve shirt to allow tightening around place.
the wrist.

Increase stiffness in the collar. Next build will have this in
place.

Changes to the colour of the Velcro on the light This needs to be investigated
blue shirting to be investigated. in China – Velcro is matched
there to name badges.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 15

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS
WORKWEAR BLOUSE

Some field operational female staff OMS fields have been
want to wear the male shirt. upgraded to allow females full
selection across all items.

TEE SHIRT Placement of buttons on blouses can be reveal- Button placement to be
ing for some wearers. investigated and tested with
the supplier before next build.
Length of blouse needs to be 50mm longer. Next build will have this in
place.
Lettering has been coming off shirts after
several washes. The supplier to provide
washing instructions to not
wash with fabric softener.

The cotton fabric could be changed to a sweat N/A Investigating other fabric types
management fabric given it is worn under the that will perform the sweat
PPC at fires. management function. This
will be tested under the UQ
program.

SHORTS Crutch is too long. Next build to have shortened
crutch length.
The lettering is coming off after a period of
time. N/A
Heat transfer lettering to be
replaced with embroidery from
next build.

WORKWEAR PANTS

Some operational female staff want to OMS fields have been
wear the male workwear pants. upgraded to allow females full
selection across all items.

The pants are baggy in the rear. The block of the pants is being
revised with the supplier prior
Some pants have buttons falling off after a to the next build.
short period of wear and tear.
The % of reported pants with
Some pants have ripped at the stitching of the buttons falling off is quite low
elastic gusset. and within manufacturing
tolerance. Staff can arrange to
16 Uniforms Status Presentation - 2016 have buttons sewn back on.

The % of reported pants with
ripped gussets is quite low and
within manufacturing tolerance.
Staff can arrange to have this
repaired locally or sent in for
replacement if unable to be
repaired.

What was it before…What is it now…..What will it be…..

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS
WORKWEAR SLACKS

Some female staff insisted on having female 2 versions of pants have been
slacks option and will not wear the male pants. built. One build type won’t
accommodate the full size
scale of 3xs to 8xl.

Further work is being done to
get this piece matched to the
workforce.

SOCKS

Majority of feedback is positive about the N/A Additional sock type has been
socks. sourced.

An additional sock type has been requested –
a business type sock.

HOSIERY This item has not been supplied to the This piece will be released
BELT workforce as yet. in Sept/Oct 2016 under 3
variations.
Many female staff are seeking this item to be
supplied as they were being reimbursed this Fields are in OMS for sizing of
previously in an uncontrolled manner. these for females.

Feedback will be captured and
changes made ongoing.

Policy and procedure will need
updating on supply allocations
of this item.

Some female staff want the option of The new QFES belt is due
wearing the male belt. to release in Sept 2016 to all
staff.

A female belt (thin) is requested. This includes a female belt
option also.

WORKWEAR JACKET

A revised block has been
created for testing that has this
The build of the jacket is tight around the waist, N/A change made.
needs looser fit for some body types.
The next build will have a
looser fitting block.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 17

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS

WORKWEAR BOOTS N/A 3 boot alternatives have been
sourced.
Some staff are finding the new boots are
hurting their feet/ankles/shins/knees. These options are being
configured into OMS so the
preferences can be calculated
by the iBPM software.

SKIRTS A new skirt has been sourced
and has been provided to
Some females want the option of wearing a eligible females at rollout.
skirt and this was not in the original garment
range. Feedback will be sought about
N/A the skirt.

OMS has fields for skirts for
those that want it, for those
that don’t they place a zero in
this field.

EPAULETTES

Communications staff want the lightning bolt to N/A This request requires
be larger than what has been provided. authorisation from DC ESV.

NECK TIE Some senior staff want the tie to be the clip A new tie is being sourced.
version or elastic band around the neck.
A small black tie has been built
A female tie needs to be introduced. and will be distributed to all
N/A operational female staff (Sept
TIE BAR 2016).
A revised shaped tie for female
The QFES badge falls off easily. staff will be provided in the next
phase of supply.
NAME BADGE The rear pin was falling off a number of
GORGETS badges. This has been addressed
N/A with the next build having a
The securing mechanism was breaking at a
weak point. stronger glue.

This has been addressed
N/A during the build with improved

glue applied.

This has been addressed with
a lengthened bar inside the
gorget.

18 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

ITEM FEEDBACK/COMPLAINT ALLOCATION IMPROVEMENTS

TUNIC AND TROUSERS

The trouser block has an awkward fit on some Another tailor (local to
body types. Brisbane) has been sourced in
an attempt to find a build that
The tunic production was not accurate for can be fixed locally should any
many wearers. errors occur.
N/A

Quality local tailors are difficult
to find. This is the 7th tailor
attempted and a new block will
arrive from September 2016.

MESS DRESS

New mess dress has not yet been delivered. Executive. First block is being built from
the newly trialled tailor – this
will provide opportunity to give
feedback on actual garments.

SENIOR OFFICER BOOTS/ Alternative wider boots and
SHOES shoes have been sourced.
N/A The specific staff who have this
Some staff have wide feet than the boots/ issue have been recorded into
shoes will provide for. Appian (iBPM).

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 19

Gender Related Comments : Identifiers:

• A % of female staff complained about having to wear • Industrial bodies and associations presented
‘male’ clothes when the initial release occurred. a position of wanting Service specific shoulder
The initial release did not have the female clothes patches and different coloured shirting between the
built at that time due to previous approach to the volunteer (and their management/support staff) and
clothing. the paid staff in the remainder of QFES.

• When female garments were provided as samples Improvement –
only for feedback a % of female staff complained
about being forced to wear ‘female’ clothing. Service specific shoulder patches will be provided in the
future on garments that house shoulder patches. Work
Improvement – areas that are predominantly QFES capability will have
the QFES shoulder patch.
• OMS fields were opened up to enable any item of
clothing to have a size placed next to it for females. RFS and SES will have light blue shirting with their
This means when clothing is provided to them in the shoulder patches. FRS will have dark navy shirting with
second phase of the rollout they will have garments their shoulder patch. Other areas of the department will
(male and/or female provided to them) based on have dark navy shirting with QFES shoulder patches.
what has been placed into OMS.

20 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

New Garments into Range: Policy/Procedure :

Feedback provided has asked for the following items to • Current policy/procedure is lacking as a point of
be considered into the range, whether it replaces existing reference for staff to understand clothing they will
items or is in addition to items in the range: be receiving.

• Cargo pants (FRS station staff) Improvement –
• Polo shirt (FRS station staff)
• Tactical belt (FRS station staff) A draft Uniform Code is being crafted into artefacts
• Fur felt/wool style broad brim hat that match the proposed QFES policy framework. The
• Sweater artefacts can be released as theycomplete the policy life
• Vest cylces steps.
• Thermal undergarments (geographically specific)
• Beanies
• Sock (thinner style)

Improvement –

Sample build of these items has been conducted and will
be shown for decision making.

Budget analysis will be provided on feasibility of
increasing/changing the range to accommodate this
feedback.

Testing on fabrics (and the relationship to the system
of clothing with protective clothing garments) and
functionality of garments is yet to be conducted, which
may impact on ability to deliver items in the next wave of
clothing distribution.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 21

Diagrams of Existing and
Proposed Garments

EXISTING PROPOSED EXISTING PROPOSED
MAY BE REPLACED WORKWEAR SLACKS CHANGE BLOCK
WORKWEAR HAT (FLOPPY HAT)
MAY BE REMOVED FROM RANGE.

WORKWEAR CAP WORKWEAR SOCKS STRAIGHT LEG
HOSIERY
NO CHANGE NO CHANGE
NO CHANGE
DRESS HAT NEW SENIOR HAT WITH SILVER BADGE
KEEP NON SENIOR HAT THE SAME AND BLACK IN BAND.

WORKWEAR SHIRT SPECIFIC PEN EXTRA REINFORCEMENT BELT
WORKWEAR BLOUSE POCKETS LEFT COLLAR
AND RIGHT
TEE SHIRT
20MM ADDED TO
POCKET LENGTH
-PROFILE CHANGED

NO CHANGE

50MM ADDED TO WORKWEAR JACKET CHANGE BLOCK
LENGTH OF SHIRT
CHANGE IN CREST
SPECIFIC PEN SHOULDER PATCHES
POCKETS LEFT EXTRA REINFORCEMENT
AND RIGHT COLLAR

20MM ADDED TO
POCKET LENGTH
-PROFILE CHANGED

50MM ADDED TO
LENGTH OF SHIRT

UQ PERFORMANCE TESTING WORKWEAR BOOT 2 EXTRA STYLES

SHORT SKIRTS
EPAULETTES
WORKWEAR SHIRT NEW EMBROIDERED NO CHANGE
‘FIRE-RESCUE’ NO CHANGE

CHANGE BLOCK

TAILORED FIT What was it before…What is it now…..What will it be…..
FROM INSEAM

22 Uniforms Status Presentation - 2016

EXISTING PROPOSED EXISTING PROPOSED
NECK TIE NEW WOMENS TIE POLO SHIRT (FRS STATION STAFF) NEW ITEM
NEW ITEM
TIE BAR NO CHANGE NIL NEW ITEM
NO CHANGE NEW ITEM
NAME BADGE NO CHANGE AKURBRA NEW ITEM
NEW TAILOR SOURCED NIL NEW ITEM
GORGETS NEW STYLE BEING INTRODUCED NEW ITEM
NO CHANGE SWEATER NEW ITEM
TUNIC AND TROUSERS NIL
NEW ITEM
MESS DRESS VEST
SEE QFES UNIFORM CODE P96 NIL
SENIOR OFFICER BOOTS/SHOES
THERMAL UNDER CLOTHING
CARGO PANTS (FRS STATION STAFF) NIL
NIL
BEANIES
NIL

SOCK (THINNER STYLE)
NIL

TACTICAL BELT
NIL

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 23

Achieving Value for Money
with the Uniform Budget

Business Model:

Maturity Level - Advanced 

The business model applied for uniform wear (also
protective clothing and some operational equipment)
adopts a performance and outcome approach to the
garments being purchased as the supplier of the
garments has been selected from a competitive process.

This supplier is tasked with sourcing fabrics that
match the environments the garments are used in and
continuously improving garments based on operational
feedback and industry innovations.

QFES achieves efficiencies and value by matching
QFES business practices to the supply chain practices
and dynamics.

Raw Materials Pre-Purchasing:

Maturity Level - Developing 

An element that adds a large portion of time to the order-
to-delivery process is sourcing the raw materials (fabric).
The business model enables the pre-purchasing of raw
materials once the QFES planning information is in
place.

Marrying the business model to the supply chain means
the following time components are optimised:

GARMENTS ‘CUT & PACKAGING AND PALLETISING
SEWN’ BOXING

RAW MATERIALS DISTRIBUTE IN QLD CUSTOMS
PRE-PURCHASING: OVERSEAS

STOCKTAKE AND OVERSEAS
PICK ‘N’ PACK SHIPPING

TRANSPORT TO CUSTOMS AUS
WAREHOUSE

24 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Original • Less administrative overhead as 5500 people are
Equipment Manufacturing (OEM): not placing orders

Maturity Level - Advanced  • Equity is applied to all staff on garments provided –
not left to open discretion of each manager
The uniform wear does not start out as an ‘off the
shelf’ commodity. This is due to specific performance • Planning for budgets, stock, warehousing and
requirements of the garments, however the volumes that distribution is achieved
QFES orders then enables the garments to become off
the shelf after initial production in most cases – therefore • All staff will have serviceable garments at all times,
achieving competitive price points. no staff should have a poor uniform appearance

Pricing to a Budget: Batching Process:

Maturity Level - Improving / Advanced  Maturity Level - Developing 

The business approach taken enables QFES to provide Achieving proactive issuing for the life cycle approach
a budget amount on garments and have the supplier means all staff need to be placed into ‘batches’ and
provide options on what garments can be built (fabric clothing is mapped based on the life cycle into these
types and designs) to this budget. batches.

This gives opportunity for innovative approaches There are 10 proposed batches per annum (December
to garments matching functional requirements as it and January are removed). This will allow the flow of
combines the OEM ability with performance, all within a garments across QFES in a structured and known
known and agreed budget. manner. This also assists in stock flow from the supply
chain given they can require 7 months notice from time
of order to time of delivery.

Life Cycle Approach:

The price point of a garment may appear high, however
each garment is allocated a life cycle for replacement.
The life cycle replacement period is based on a period of
time where the garment is nearing its end of life and will
require replacement.

This enables proactive issuing of all garments to staff
without the need to order. Benefits of this include:

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 25

Separate Cost Centres for Central Cost Centres:
Garments, Warehousing and
Distribution: Maturity Level - Improving / Advanced 

Maturity Level - Developed / Improving  The central cost centre provides direct control and
visibility over spend against budget. The general
Note - This currently is not applied to garments provided ledger (GL) code for uniforms remains accessible to
to SES and RFS volunteers as they access the PSBA the organization which means locations that purchase
warehouse and distribution cost basis. garments and code it against the GL code but not have
a local budget for it can be identified easily.
Previous approaches applied a ‘free in store’ (FIS)
formula which meant the price point for the garment The central cost centre approach marries to the life
included the warehousing and shipping costs per item. cycle, batching, OEM and business model therefore any
QFES had no way of determining what formula or profit areas of the department that require and demonstrate
margin was being applied to this approach by suppliers the need for additional garment types can have these
and suppliers were not cooperative in giving up any items added to the basket of goods for supply.
information on this.

It also meant that this approach had a compound effect Information Management:
when large volumes were ordered which left QFES
unable to obtain savings for the warehousing and Maturity Level - Developing 
shipping components.
The success of achieving value for money is dependent
FIS was based on an individualized ‘pull’ approach to upon the accuracy of information on the people wearing
each item across the state. the garments, in particular their sizing, work location,
rank/role and preferences on garments (short vs long
Returns and Exchanges: sleeve, Male vs Female,etc).

Maturity Level - Developed / Improving  This base data is currently located in OMS. The OMS
application does not carry out any ‘calculations’, individual
This is minimized by having tailored information against case management, client relationship management,
each person and adopting the proactive life cycle logistical management or tracking.
batching.

This gives each person a view of when their next Strategic improvements in this area have been provided
garments are coming, the make-up of these garments in the ‘Proof of Concept’ findings report which was an
and the ability to make changes prior to the garments innovation project to demonstrate a proposed business
arriving – such as checking the contents of an online change approach that will enable QFES to improve
shopping cart. capability – including uniform wear work arrangements.

Each return and exchange comes with multiple charges, This is also being explored with the HRIS project for
such as the shipping back to the warehouse, a re- effeciencies.
stocking fee and a fee for the replacement pick and pack
item.

26 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Just In Time (JIT) Warehousing: Uniform Code:

Maturity Level - Developing  Maturity Level - Developed / Improving 

Cost efficiencies are achieved from the planning Stabilized business policy and procedure is needed as
knowledge by ‘light’ warehousing where minimized a point of reference for staff, bulk purchasing purposes
volumes are held for upcoming batch distribution and and batching planning.
small volumes for new starters into QFES.
Draft policy, standards and procedures are being
The volume of warehousing space is reduced, therefore developed however it requires further review for current
cost is reduced. state and governance approval.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 27

Case for Change for

Proposed Items

Fire and Rescue Service Station
Wear - Polo Shirt, Cargo Pants
and Tactical Belt.

Proposed:
Feedback has proposed the following points support the
case to have a Fire and Rescue station wear uniform.
It suggests the current (and previous) uniform is not
suitable attire to:

• Conduct start of shift checks, plant and equipment
maintenance and other station duties

• Conduct training situations where items need to
be carried by the firefighters and pocketing is not
available for this.

• Perform at various rescue incidents that do not
require the Wildfire/RTC ensemble or the Structural
ensemble to be worn. This includes vertical, swift
water, trench, confined space, search and rescue
and travelling long distances over difficult terrain
with the need to carry additional items.

• Make up duties after incidents where core metabolic
heat* needs to be reduced quickly

• Carrying of common items, such as note books,
portable radios, gloves, phones, alarm keys, eye
protection, hearing protection, P2 masks and other
small tools.

(*The core metabolic heat issue has been raised
recently at AFAC and supporting empirical evidence has
been provided by Dr Anthony Walker who is a senior
firefighter in ACT Fire and Rescue. This presentation
can be provided for viewing. The central message is
that current work practices of garments worn under
protective clothing (PPC), leaving PPC garments on too
long after exiting hot work or on too early before entering
hot work and the garment types all are affecting the long
term health of the firefighter.)

28 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Introduction and Budget: Fire and Rescue Service Thermal
undergarments (geographically
These items can potentially be blended into the batching specific).
process and complement the volumes provided to the
affected ranks/roles. Proposed (in Principle):

It is anticipated that the cost of these items would not Feedback has been provided that some work locations
have a dramatic impact on the budget. are subject to very cold climate and staff are not
adequately protected against this hazard from the
current range of garments.

Thermal undergarments exist that can provide
appropriate levels of thermal protection against the cold
climate in applicable geographic locations such as South
West Region.

Introduction and Budget:

The number of staff affected, work locations applicable
and allocation of thermal undergarments would need to
be assessed should this proposal be accepted.

The introduction of the garments can be facilitated easily
and it is anticipated the number of staff this item would
be applicable to is not excessive and would have a minor
impact on the uniform budget.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 29

QFES - Beanies. QFES - Fur felt/wool style broad
brim hat.
Proposed:
Proposed:

Feedback has been provided that beanies will assist in A volume of feedback has requested the return of a fur
the protection against the cold climate given no garments felt style hat.
provide this protection in the current range.
The formal/dress hat was introduced into QFES to
This is proposed to be across the state and not limited to improve the look of the uniform in formal occasions given
geographic locations. the feedback on the previous Fire and Rescue uniform
and its poor presentation.
Introduction and Budget
The supply of a suitable fur felt hat can be sourced
The garment price is low however the costs would need however the allocation of the hat would likally need to
to be assessed should this proposal be accepted. be conducted over a period of years if it was to go to all
operational staff.
The introduction of the garments can be facilitated easily
and it is anticipated the cost is not excessive and would Options can exist to have staff select specific items of
have a minor negative impact on the uniform budget. headwear however this leads to differing looks between
staff and needs sophistication in the software used to
enable this to occur.

Introduction and Budget:

Assessment into the impact on the annual uniform wear
budget is needed given the scale of application of this
piece.

The physical introduction can be applied easily however
if choices are needed between headwear then this will
require improvements with OMS and specific rules
placed in Appian.

30 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

QFES - Sweater and Vest. QFES - Sock (thinner style).

Proposed: Proposed:

Feedback has been provided that sweaters and vests Feedback has been provided that thinner socks are
will enhance the protection against the cold climate in needed given there is only the workwear sock type in
addition to the workwear jacket that is in the current the current range.
range.
This is proposed to be provided to staff that request it
This is proposed to be across the state and not limited to across the state and not limited to geographic locations.
geographic locations. It is proposed to be a sock choice between the 2 types,
not both types provided to staff.
The supply of a suitable sweater and vest can be sourced
however the allocation of the garments may need to be Introduction and Budget:
conducted over a period of years if it was to go to all
operational staff. The garment price is low and would not impact on
the budget given it is a choice between socks, not an
Options can exist to have staff select between the additional supply of socks.
sweater, vest and workwear jacket however this leads to
differing looks between staff and needs sophistication in The introduction of the garments can be facilitated easily
the software used to enable this to occur. however changes are needed in OMS and Appian to
facilitate the introduction.

Introduction and Budget:

The garments prices are relatively low however the
costs would need to be assessed should this proposal
be accepted.

The introduction of the garments can be facilitated
easily and it is anticipated the cost would place pressure
on the uniform budget therefore requiring full budget
assessment.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 31

Budget Implications

The application of individual master data per person and
life cycle provides scope for cost efficiency in the overall
uniform budget.

A more complete scrutiny of the uniform budget will need
to occur based on items that are approved in principle
to be included in the range. Early estimates indicate
that each of the previous items may be achieved within
the uniform budget based on the life cycle approach for
each item.

This is also based on the batch approach commencing
in 2017/2018 financial year, OMS data fields remaining
updated and the Appian platform continuing.

32 Uniforms Status Presentation - 2016 What was it before…What is it now…..What will it be…..

Ongoing Testing with UQ

The uniform garments are worn with PPC. These 2016 - Uniforms Status Presentation 33
combined form a ‘system’ and this system is being
measured in terms of its performance in the operational
contexts that the wearers have the system donned.

The key elements that are being examined for
performance are:

• Ability to move sweat and moisture from the body
into each layer of the garment through capillary
action to help regulate metabolic heat on the wearer.

• Ability to withstand thermal energy from the
environment that represents the environments the
garments are worn in.

• Examine impact on each garment layer from the
thermal energy and steam.

UQ has performed an assessment of the testing regime
applied to protective clothing in all relevant Standards
in Australia and across the world. This has revealed
performance gaps between the testing applied and the
environments the clothing is worn.

This is potentially leading to heat stress related injuries/
complaints to wearers which has early indications on
impacting the health of wearers. This impact has been
highlighted by the recent findings of Dr Anthony Miller.

The findings from Dr Miller will be applied where possible
to the UQ testing process. Dr Miller is focusing on the
physiological effects of the uniform garments and PPC
combinations in the work environment and Prof Jose
Torero from UQ is focusing on the physical performance
of the uniform garments and PPC as it relates to thermal
energy and steam/moisture, with a direct correlation to
its influence on metabolic heat in the wearer.

This performance based testing is believed to be the first
kind in the world.

What was it before…What is it now…..What will it be…..

Continuous Improvement
to Range

A fundamental principle with the business model for
uniform wear (also PPC and equipment) is that all items
can be improved from:

• Feedback provided by the end users on functional
and design improvements

• Information provided by UQ on fabric performance
as part of the overall system used to move moisture
away from the body

• Industry innovations on fabrics and design as
presented via the proposed selected ‘Managed
Service Providers’ (MSP) to QFES

QFES can then apply its governance for approving
changes in fabrics, designs, garment appearance, etc
and this can then be executed via the MSP into the
supply chain.

FEEDBACK

DESIGN FUNDAMENTAL INFORMATION
BUSINESS MODEL

INNOVATION What was it before…What is it now…..What will it be…..

34 Uniforms Status Presentation - 2016

Summary of Presentation

Transformational Change : Approval Process :

QFES is immersed in transformational change. The This information has been provided in presentation
uniform wear range is a symbolic representation of the format to inform key decision makers.
passion that exists within QFES paid staff and volunteers
on heritage, culture and workforce dynamics. The Capability Resource Unit (CRU) currently manages
the supply chain requirements on supplier performance,
In a short period of time QFES has gone from wearing functional performance of the garments, changes to
previous legacy uniforms to a new arrangement of be made to the garments, additional garments and the
uniforms. The new and proposed arrangement of supply requirements into the QFES paid workforce.
uniform wear garments tries to blend:
An EBN requesting approval will be submitted by CRU
• Functionality once agreement is in place on the proposed additional
• Service specific identifiers garments and sufficient budget analysis has been
• Capability specific identifiers completed.
• QFES branding for all paid staff

This has been shown via illustrations and photos in this
presentation.

Feedback :

Large scale feedback has been collected from end users
and this feedback continues to be submitted by end
users and collected by QFES.

The case for change to add some items has been
provided in this presentation.

What was it before…What is it now…..What will it be….. 2016 - Uniforms Status Presentation 35

ONE QFES. MANY SERVICES, MANY CAPABILITIES, MANY PARTNERS

SRFEEIRRSVCEIUC&EE

WORKING WITH OUR MANY PARTNERS TO DELIVER EMERGENCY MANAGEMENT CAPABILITIES ACROSS PREVENTION, PREPARATION, RESPONSE AND RECOVERY ACTIVITIES