Aging Network Services - Aging King County

Aging Network Services

for King County Residents

Seattle Office South King County Office

Office address: Seattle Municipal Tower Office address: 600 SW 39th St. Suite 155
700 5th Ave, Seattle Renton, WA 98057

Mailing address: PO Box 34215 Mailing address: PO Box 34215
Seattle, WA 98124-4215 Seattle, WA 98124-4215

Phone: 206-684-0660 Phone: 206-615-1855

E-mail: [email protected]

Updated June 3, 2014. For current listings and active Web links, visit
www.agingkingcounty.org/docs/southcountyservices.pdf

Aging Network Services for King County Residents

Medicaid Screening Table of Contents 3

Screening for King County Information & Assistance 5
residents age 60+: 6
 Senior Information & Assistance 8
Senior Information & Assistance  211 Community Information Line
206-448-3110  Statewide Health Insurance Benefits Advisors (SHIBA) 9
 Abuse in Later Life
(toll-free 1-888-435-3377) Behavioral Health 10
[email protected] 11
 Geriatric Regional Assessment Team 12
Screening for King County  The Hoarding Project & King/Pierce County Hoarding Task Force 13
residents age 18–59: Care Coordination & Case Management
15
DSHS Home & Community Service Office  Case Management
(King County)  Case Management / Seattle Housing Authority
206-341-7750  Care Transitions / Chronic Care Management / King County Care Partners
Caregiver Support & Adult Day Programs
(toll-free 1-800-346-9257)
 Family Caregiver Support Program / King County Caregiver Support Network
Screening for King County  Kinship Care
residents with  Memory Care & Wellness
 King County Adult Day Providers
developmental disabilities: Chronic Conditions

Division of Developmental Disabilities  Chronic Care Self-Management Program / Living Well With Chronic Conditions
(Region 2)  Enhance Fitness
 Enhance Wellness
206-568-5700  PEARLS (Program to Encourage Active, Rewarding Lives)
(toll-free 1-800-314-3296)  Senior Centers
Housing
[email protected]
 Adult Family Home Screening Tool
Nutrition

 Community Meals
 Home Delivered Meals
Oral Health
Transportation

 Ride Guide
 Hyde Shuttle
 Medicaid Transportation
 Volunteer Transportation
 ADA Paratransit Program
Veterans

 PEARLS (Program to Encourage Active, Rewarding Lives)
 Veteran Directed Home Services

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

211 Community Provide free call-in Anyone may call.  Dial 211 (anywhere in
Information Line information & referral King County)
www.resourcehouse.info/Wi services for people w/ Plan, find & get more care, Program & service eligibility  or 206-461-3200
n211/ disabilities services, or programs, e.g.: may differ.
Senior Information & Senior Information &
Assistance Provide free information &  Benefit eligibility Primarily age 60+ (family Assistance
referrals to Aging Network  Case mgmt members & caregivers also 206-448-3110
www.agingkingcounty.org/co services.  Counseling welcome) (toll-free 1-888-435-3377)
nsumers/sixty_plus.htm  Employment [email protected]
 Fitness & wellness Community Information &
Information & Assistance  Health care coverage Assistance programs  Community I&A:
 Home repair provide linguistic and o Asian Counseling
 Housekeeping culturally appropriate
 Housing & assisted information and assistance and Referral
services for older adults in Services:
living the following ethnic 206-695-7600
 Legal (e.g., advance communities: o Chinese
 Latino Information and
directives, living wills)  Asian (15+ languages) Service Center:
 Long-term care  Russian & Ukrainian 206-624-5633
 Meals  East African o Latino Information
 Medicaid and Assistance:
 Personal care 206-764-4700
 Prescription drug o African American
Elders Program:
options 206-328-5639
 Transportation o Neighborhood
House (East
African, Southeast
Asian & Russian
speaking elders):
206-461-4522
o Jewish Family
Services (Eastern
European

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Statewide Health Provide free, unbiased Answer questions about:  immigrant elders):
206-461-3240
Insurance Benefits health care coverage  Affordable health care  Call the SHIBA Hotline
206-727-6221
Advisors (SHIBA) counseling to people of all coverage (toll-free 1-800-562-6900)
 See SHIBA Community
ages  Health insurance rights Locations

www.insurance.wa.gov/shib  Health care access  Senior Information &
a/index.shtml  Prescription access Assistance
206-448-3110
 (toll-free 1-888-435-3377)
[email protected]
Abuse in Later Life Provide abuse victims with  Referrals to community  Victims of physical,
 To report elder abuse,
a broad range of support resources emotional, or sexual call the King County Elder
Abuse Hotline: 1-866-
www.agingkingcounty.org/ab and access to community  Assistance in locating, abuse, exploitation, 221-4909

use/ resources, enabling them hiring, monitoring, and neglect or  Adult Protective Services
1-866-ENDHARM
to live more self-sufficiently terminating social abandonment (1-866-363-4276)

service providers

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Geriatric Regional Assessments, crisis Provides crisis and non-  See right  For questions on eligibility
Assessment Team intervention, stabilization crisis interventions, or to make a referral, call:
and consultations for older including: 425-899-6300 or
www.evergreenhealth.com/f adults and individuals with  Geriatric Crisis 1-800-548-0558 (toll free)
or_patients/medical_service disabilities in King County
s/home_care/behavioral_he Services
alth_services/geriatric_regio  Family Caregiver
nal_assessment_team
Counseling
Behavioral Health  Substance Abuse

Assessments
 Geriatric Consultation

Services

The Hoarding Project Promote an effective,  For questions, e-mail
ethical, and sustainable info@thehoardingproject.
www.thehoardingproject.org response to hoarding in org
communities, through
King/Pierce County research, education and  Referrals can be made
Hoarding Task Force prevention, and online:
collaborative approaches http://thehoardingproject.
http://thehoardingproject.org/ to treatment org/contact
home/king-pierce-county-
hoarding-task-force

PEARLS Provide community-based At-home behavioral Age 60+ w/ minor  Contact:
(Program to Encourage depression or dysthymic
Active, Rewarding Lives) intervention for older counseling disorder Samantha Santor
Tel. 206-684-0107
adults w/ minor depression

www.pearlsprogram.org

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Case Management Help Medicaid- and dual-  Assess/ auth services  18+ years old  Screening for people age
(Medicaid & Dual- eligible King County 60+:
Eligibles) residents who have for residents on State  Low-income
significant health & social Senior Information &
needs to remain living in in-home care programs  Authorized to receive Assistance
their own homes 206-448-3110 (toll-free 1-
 Discharge planning services by State 888-435-3377)
[email protected]
 Mental health services DSHS Home &
 Screening for people age
 Nurse consults Community Services 18–59:

 PEARLS referral DSHS Home &
Community Service Office
 Service coordination Medicaid Eligibility (King County)
Information 206-341-7750 (toll-free 1-
800-346-9257)
Care Coordination &
Case Management  Screening for adults with
developmental
Case Management/ Help SHA residents who All of the above, plus:  Any Seattle Housing disabilities:
Seattle Housing Authority have significant health &  Coordination w/ SHA Authority (SHA)
social needs to live building resident Division of Developmental
independently in SHA staff & providers Disabilities (Region 2)
buildings  Resident advocacy & 206-568-5700 (toll-free 1-
800-314-3296)
referral [email protected]
 Crisis incident
 Refer caregiver to SHA
response building case manager
(office hours should be
posted in lobby) or
building manager

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Care Transitions Improve transitions from Care transitions coaching,  Seattle-King County  Refer by calling or faxing
hospital to home, coach to include: residents; and contact info & diagnoses
patients & caregivers to  Medication self- to:
follow discharge orders,  At high risk for re-
and motivate patients to management hospitalization; and Caroline Bacon
manage their health care  Patient-centered 206-386-1521
more effectively, to reduce  Medicaid-eligible or
preventable hospital records referred by their health
readmissions  Primary care follow-up plan
 Warning flags (an

educational tool)

Chronic Care Management Provide community-based,  Assess risk factors,  18+ years old; and  Refer by calling or faxing

multidisciplinary, RN-led healthy literacy, health  Multiple chronic contact info & diagnoses

aka King County Care care mgmt, education & status & self-mgmt conditions; and to:

Partners assistance for medically skills  Medicaid FFS eligible;

vulnerable Medicaid fee-  Screen for alcohol & and Caroline Bacon

for-service adults substance abuse,  Referred by their health 206-386-1521

depression & other plan.

mental health

conditions, diabetes,

heart disease & other

chronic conditions

 Help understand
provider’s treatment

plan & prescribed

medications

 Develop a medical

treatment plan w/

provider, if a plan does

not exist

 Develop a care plan,

helping set goals for

self-mgmt

 Refer to services that

address unmet needs

identified in the continued …

assessment

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

 Address barriers to
using the health care
system

Family Caregiver Support Help to reduce caregiver  Practical information &  Age 18+  Contact any one of the
Program stress to enable care caregiver support
receivers to remain at advice  Unpaid primary providers in the King
aka King County Caregiver home & independent County Caregiver Support
Support Network  Coaching/counseling caregiver for an older Network.

Caregiver Support & Adult Day Programs  Referrals to local adult or adult w/ a

support groups disability

 Training  Income requirement:

www.kccaregiver.org  Respite care, if needed None

(sliding fees apply)

Kinship Care Provide resources for a  Caregiver resources  Age 18+  Catholic Community
Kinship Services
grandparent or other  Financial help  Primary caregiver for Services Kinship Services

family member raising a  Tax benefit information relative’s child under 206-328-5787 (toll-free 1-
relative’s child
 Benefits Checkup age18 888-649-6850)

 Child care assistance  Informal or formal KinshipProgram@ccsww.
 Free or reduced price responsibility org

food  Primary caregiver

 Foster care resources documentation required

 Resources for children and other payment
with developmental sources exhausted for
disabilities financial assistance

Memory Care & Wellness Provide safe, social &  Structured, evidence- Inquire by program  Alzheimer’s Association
therapeutic environment based fitness program Hotline: 1-800-272-3900
w/ meaningful services & [email protected]
activities  Health assessments &
planning by RN or OT  Full Life/South King
County Adult Day Health
 Occupational therapy Center (Kent)
Initial inquiries:
 Family caregiver 206-528-5315
Direct: 425-227-9095
support & service
coordination

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

King County Adult Day Adult day programs:  Supervised daytime Inquire by program  For a list of programs in
Providers (multiple) King County, visit
 Enrichment program www.agingkingcounty.org
/aaa-
 Supportive community  Personal care services staff/docs/AdultDayHealth
Providers.pdf
 Therapeutic services,
Multiple locations, listed
Adult day health care depending on the type online at
www.seniorservices.org/Porta
programs: of program and ls/7/Documents/WorkshopSite
ListLivingWell.pdf
 Skilled nursing and physical, emotional and
For more information, contact:
rehabilitation therapies cognitive needs of
 Sasha May
 Enrichment participants
sasham@seniorservices.
 Supportive community  Meals org
206-268-6736
 Evidence-based health

programs

 Caregiver respite

Chronic Care Self- Provide workshops at Six-week workshop series Adults (any age) with
Management Program community locations for in community settings, chronic health problems
individuals w/ chronic facilitated by trained
Chronic Conditions aka Living Well with conditions, giving them leaders, covering:
Chronic Conditions skills to keep active &  Techniques to deal with
manage their health
www.seniorservices.org/well frustration, fatigue,
nessphysicalactivities/Health pain, isolation, etc.
WellnessPrograms/LivingWe  Appropriate exercise
llwithChronicConditions.aspx for maintaining &
improving strength,
flexibility & endurance
 Appropriate medication
use
 Effective
communications with
family, friends & health
professionals
 Nutrition

continued …

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Enhance Fitness Provide low-cost evidence-  Seven 1-hour Older adults Multiple locations. Contact:
Project Enhance
based health promotion supervised exercise  Project Enhance
Enhance Wellness 206-448-5725
Project Enhance program focused on classes focus on projectenhance@seniors
ervices.org
Senior Activity Programs healthy living with chronic strength, balance,
Multiple locations. Contact:
Adult Family Home conditions for older adults aerobics & flexibility
Screening Tool  Project Enhance
King County Housing at community locations. 206-448-5725
Authority projectenhance@seniors
www.kcha.org Provide low-cost evidence-  Seven 1-hour health Older adults ervices.org

based health promotion enhancement  Visit Senior Activity
Programs or contact
program focused on workshops, with Senior I&A

healthy living with chronic guidance & support to  Adult Family Home
Screening Tool
conditions for older adults maintain/improve
 Contact:
at community locations. health
Central Applications
Provide community On-site access to services Typically age 50+ Processing Center
resource centers that meet & resources, incl: 21026 Ballinger Way NE,
the physical & emotional  Immunization PMB #151
needs of older adults  Health screening Shoreline WA 98155-
 Nutrition 1290
 Exercise & fitness Tel: 206-574-1248
Fax: 206-574-1241
programs

Countywide online
database of adult family
homes

Housing Provide quality affordable  Low-income public  See www.kcha.org
long-term rental housing housing continued …
and rental assistance to
residents who live outside  Housing Choice
of Seattle & City of Renton vouchers (Section 8)

The following senior and
younger disabled services
are located at some sites:
 Counseling
 Education & ESL

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Seattle Housing Authority  Emergency assistance or
www.seattlehousing.org  Gardening & nutrition
Section 8 Office
Provide long-term rental  Low-income public  See 15455 65th Ave S
Tukwila WA 98188
housing & rental housing www.seattlehousing.or Tel: 206-214-1300
Fax: 206-243-5927
assistance to more than  Housing Choice g/housing/  Contact:

26,000 low-income Seattle vouchers (Section 8) SHA Housing Service
Center
residents (400+ sites)  Seattle Senior Housing 206-239-1737
housingcounselor@seattl
Program ehousing.org

 High Point, New Holly Open Tues–Fri, 9:30
a.m.–4:30 p.m.
& Rainier Vista

 Other housing options

SHAG (Senior Housing Supports Puget Sound Affordable living in one of Age & income restrictions  Contact:
Assistance Group) seniors by providing six urban communities with apply & vary slightly by
affordable housing & increased amenities & a community. SHAG Discovery Center
www.housing4seniors.com lifestyle enhancements to focus on services, including 888-450-SHAG (1-888-
people age qualified who enhancement programs like 450-7424)
otherwise cannot afford to fitness classes, cooking M–F 9 a.m.–5 p.m.
live well in retirement. classes & transportation.

Community Meals Establish congregate meal  Nutritionally-sound  Age 60+  Refer to meal sites listed
at
sites to help meet the meals served in a www.agingkingcounty.org
/docs/CongregateMealSit
Nutrition dietary needs of older group setting es.pdf (incl ethnic meal
sites)
adults  Nutrition education
continued …
 Social & fitness

activities

 Ethnic meals (some

sites)

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Home Delivered Meals Provide nutritious meals to  Primarily frozen meals  Age 60+  Senior Services/Meals on
Wheels
older people who are  Culturally appropriate 206-448-5767 (toll-free 1-
888-308-6325)
homebound & unable to meals for MOWDL@seniorservices.
org
prepare meals for immigrant/refugee
 El Centro de la Raza
themselves elders 206-957-4634
centraloffice@elcentrodel
araza.org

 Chicken Soup Brigade
Care Coordinators
206-957-1686
[email protected]

Oral Health Please refer to resources listed at www.agingkingcounty.org/oralhealth/, including:

 Finding Dental Care (a SeniorsOralHealth.org webpage maintained by Washington Dental Service Foundation)
 Dental Access Programs in Washington
 Community Clinics (serving the general community)
 Senior Center-based Dental Hygiene Services
 Dentists Reaching out to Seniors and the Disabled

In addition, we recommend contacting Senior Information & Assistance (for anyone age 60+) or King County 2-1-1, the Community Information Line, to
request information about other forms of assistance.

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

Ride Guide Online trip planning for seniors and others needing special transportation services  Online Guide

Hyde Shuttle Free shuttle service for  Round-trip  Resident of  Service 8-4 M-F
elders and persons with
disabilities within their transportation to Burien/Highline, Des  Call up to 30 days in
communities
medical appointments, Moines, or Normandy advance; same-day

shopping, senior Park.* service limited.

centers, meal sites  Age 60+ or adult with  To schedule, call 206-

 Wheelchair lift equipped a disability 727-6262 (toll-free 1-877-

vans 415-3632)

Medicaid Transportation Transportation to and from  Hopelink arranges the  King County resident; King County Medical
medical appointments for most appropriate, least
www.hope- low-income residents on costly method of and Transportation:
link.org/get_help/transportati Medicaid assistance transportation (see
on/king_county_medical_tra brochure)  Current Medicaid  Reservations:
nsportation/
Transportation Assistance ID Card; 1-800-923-7433

and  Reservation Fax:

 Going to a covered 425-644-9447

medical service within  TDD/TTY Line:

the community 800-246-1646

 My Ride Line:

1-800-595-2172 (cancel

ride or check on status of

ride)

Volunteer Transportation Personalized, one-on-one  Volunteers drivers use  Age 60+.  Scheduling hours:
transportation services
www.seniorservices.org/tran provided by volunteer their own vehicles to  King County resident 8 a.m.–5 p.m. M–F
sportation/VolunteerTranspo drivers at no charge
rtation.aspx drive seniors to medical,  Able to transfer into a  Call by Wednesday (or

dental, eye, foot care private vehicle w/ before) for rides the

and other essential minimal assistance following week

appointments  Cannot use other  Rides dependent upon

 Drivers wait with transportation options driver availability

passenger until ready to  Contact Cindy Zwart

return home 206-448-5740 (toll-free 1-

800-282-5815)

[email protected]

g

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

ADA Paratransit Program Transportation for persons  Curb-to-curb service  Based on disability  Must apply and be found
(King County Metro whose disabilities prevent
Transit) use of accessible non-  Potential applicants eligible ahead of time to
commuter, fixed route bus
service complete a pre- use this program. For

application prior to more information, contact:

receiving an

application Metro Accessible

 Final application must Services

be co-signed by a 206-263-3113

health care (toll-free 1-866-205-5001)

professional TTY: statewide relay 711

Fax: 206-205-6490

accessible.services@king

county.gov

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Aging Network Services for King County Residents

PROGRAM GOAL SERVICES MAY INCL ELIGIBILITY REFERRAL PROCESS

PEARLS Provide community-based At-home behavioral Age 60+ w/ minor  Contact:
(Program to Encourage intervention for older adults counseling depression or dysthymic
Active, Rewarding Lives) w/ minor depression. disorder Paul Snow
PEARLS for Veterans
www.pearlsprogram.org Tel. 206-615-0533
Fax (ATTN Paul Snow):
206-684-0152

Veterans Veteran Directed Home Enable veterans (any age), Home and community- Veteran must: Refer veteran to:
Services at risk of nursing home based services, including:  Be enrolled for
placement to continue to  Care planning &  VA Eligibility Office
www.pugetsound.va.gov/pati live in their homes and primary care at VA Toll-free 1-800-329-8387
ents/eligibility.asp communities coordination Puget Sound Health ext. 76567
 Treatment & health Care System hospital
or clinic
maintenance support  Have a VA primary
 Participant-directed care team
 Meet eligibility criteria
goods, services and for home and
support community-based
 Environmental & vehicle services as
modifications determined by VA
 Training & educational  Receive a referral
support from VDHS liaison at
 Family caregiver VA PSHCS
support
 Ongoing coaching &
support

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Aging Network Services for King County Residents

NOTES:

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