personal communication skills required in communication
What is personal communication in nursing? • For nurses, good communication in healthcare means approaching every patient interaction with the intention to understand the patient's concerns, experiences, and opinions. • This includes using verbal and nonverbal communication skills, along with active listening and patient teachback techniques.
10 communication skills that are important for nurses.
• Sometimes the message sent is not always received the way it was desired. • Communication barriers in nursing result in weak patient-nurse interactions and relationships. • To overcome these, we must first understand the types of communication barriers that nurses face. • In the article “Communication and Language Needs,” Dawn Weaver identifies three common communication barriers in nursing: physical, social, and psychological.
PUBLIC SPEAKING
• Public speaking, also called oratory or oration, has traditionally been defined as speaking in person to a live audience. • it includes speaking, formally or informally, to an audience through digital technology – live, pre-recorded or at a distance
definition of public speaking and presentation skills
• Presentation skills tell if person can represent a specific topic with beautiful speech along with correct data, people will listen to that person. • Public speaking test person’s speaking skill, showing how that person can associate with and address the audience
The Essential Steps in Planning, Preparing, and Presenting a Speech 1.Selecting the subject 2.Narrowing the subject 3.Determining the purposes, including central ideas and claims 4.Analysing the audience and occasion 5.Gathering the speech material 6.Outlining the speech 7.Practicing aloud
1. Selecting the Subject Follow these guidelines while selecting a subject 1. Select a subject which you already know something and can find out more. 2. Select topic appropriate to the occasion. 3. Select a subject which interest you and your audience. A topic may interest listeners for one or more of the following reasons 1. It concerns their health, happiness, or security. 2. It offers a solution to a recognized problem. 3. It is surrounded by controversy or conflict of opinion. 4. It provides information on a misunderstood or little understood issue
2. Narrowing the Subject A general subject will be of little value until it is narrowed down to a manageable size. Narrowing a subject to more precise speech topic involves three primary considerations:- 1.Narrow your subject so you can discuss it effectively in the time allotted for the speech. 2.Narrow your subject to meet the specific expectations of your audience . 3.Gauge your subject to the comprehension level of the audience.
3. Determining of purpose Once you know what to talk about, the next task is to consider a series of why questions :- 1. Why this topic? 2. Why audience want to listen? 3. Why this topic is appropriate to this occasion? 4. These questions can be answered easily by considering these four points in sequence:- A. Think about the general purposes that people have in mind when they speak in public. B. Consider your own specific purpose for speaking. C.Focus on the claim or central idea which you want to communicate. D.Create a title for the presentation that captures your goals and tells the audience what your central idea or claim will focus on.
General purposes can be determined by asking yourself these questions:- 1. Are you trying to tell them something that they don’t know but they should ? 2. Are you seeking to change how they feel about a social or political issue ? 3. Are you interested in having them do something as a result of your speech ? 4. Do you want them laugh and learn at the same time ? 5. To Inform 6. To Persuade 7. To Actuate 8. To Entertain General purposes of speeches
To Inform • The general purpose of speech to inform, help listeners to understand idea, concept or to widen their range of knowledge. To Persuade or To Actuate • The purpose of speech to Persuade or to Actuate is to influence listeners’– whether to adopt a new point of view or to take a course of action. • To influence or alter your listeners’ beliefs and actions, you need to present well-ordered arguments that are supported by facts, figures examples , and expert opinions. To Entertain • To entertain , amuse , or provide other enjoyment for listeners is frequently the general purpose of speech. To Persuade or To Actuate
Specific Purposes • A specific purpose focuses audience attention on the particular goal of your presentation. • You may have more than one specific purposes for a speech ( clearly expressed and hidden one) • Specific purposes may be short term as well as long term.
Central Idea and Claims • If you declare statement which summarize your speech for example :- “ This institution is taking specific steps to promote education in Afghanistan ” this sentence is called central idea. • “This institution should take specific steps to promote education in Afghanistan ” is a claim.
Gathering of the Speech Materials You need to do these things:- • Assess what information you think is needed in order to accomplish your objectives. • Reflect on what you already know. • Figure out what is relevant to your central idea and claim. • Investigate where additional information can be found , if necessary. • Obtain the additional information.
Outlining the Speech While outlining follow these rules:- • Arrange your main ideas in a clear and systematic order • Arrange the sub points under each Main idea in a manner that clearly illustrate their connection to the main point. • Preserve (maintain) the unity of your speech by making sure that each point , whether a main point or a sub point, is directly related to your specific purpose and central idea or claim
Practicing Aloud Practice alone or with friends aloud. • Record your speech then listen and watch it. • Also criticize your own speech by assessment.
Selecting the Method of Presentation The most important thing is the selection of method for presenting your speech. Your choice should be based on several criteria: 1.Type of speaking occasion 2.The seriousness and purpose of your speech 3.Audience analysis 4.Your own weaknesses and strengths as a speaker
The Impromptu Speech :- • A speech done or said without earlier planning or preparation. • In this method try to focus on a single idea , carefully relating all significant details to it.
The Memorized Speech:- • It is written out , word for word , and committed to memory. • This type of speech is good for drama, speeches in a Shakespearean play but not suitable for general purposes.
The Extemporaneous Speech:- a well-prepared speech that relies on research, clear organization, and practiced delivery.
The Read Speech:- • It is also like the memorized one but in this method, a reader reads from a manuscript. • For examples President Speech. The Extemporaneous Speech:- • Representing a middle course between the memorized, read and the impromptu speech ,the extemporaneous speech requires careful planning and a good outline. • For example book writing. The Extemporaneous Speech:-
Communicating Self-Confidence Many students ready to give their first speech ask:- • How should I deliver my speech? • How can I communicate a sense of selfconfidence to an audience?
Learning to Evaluate Speeches • The classroom is like a laboratory for studying and evaluating speech content and delivery. • The evaluation form is designed to help sharpen your critical listening skills as well as sensitivity to the fundamentals of the speechmaking process.
effective public speaking
Effective Public Speaking Speech is power, Speech is to persuade, to convert, to compel. - Ralph Waldo Emerson Aspects of Public Speaking • Types of public speaking • Purpose of your speech • Why we listen to speakers • Who is your audience • Preparation for your speech
Why are you there? (Purpose) • Part of your assignment • Chance to tell others about what you learned ✓You have something to share ✓You know things about your topic that others do not • Chance to show others your presentation