Today Trends and The
ETxhteernFaul Ptruesrseure Th
• Volatile Futu
• Uncertain
• Chaotic Wo
• Ambiguous Investors
Copyright of Center of Automotive Diversity, Incl
e Case for Change
he Consumer
ure of
ork Talent
Automotive Customer
Companies
lusion & Advancement, Inc. – All Rights Reserved
Compliance vs. Diversit
Compliance - EEO & AA
Prevents and/or corrects discrimination and historical patterns that
adversely impact workforce representation of certain groups.
Compliance - legally driven mandates imposed by the government
with systematic steps that result in quantifiable outcomes.
Benefits protected classes.
Focus is demographic characteristics – age, sex, race, ethnicity,
disability.
Not related to an organization’s business goals or strategic plans.
Reactive and Transactional
© Center for Automotive Diversity, Inclusion
ty
Diversity
Values differences and is based on the idea that leveraging these
differences improves organizational performance.
Voluntary, proactive process of change guided by the free market
that creates a culture of respect where all differences are
leveraged to improve performance and competitive advantage.
Includes and positively affects everyone – anyone that is human.
Includes a wider range of dimensions – education, personality
types, thinking styles, backgrounds, perspectives, socio-economic
status, functional and organizational experience, etc.
An integral part of an organization’s business goals and strategic
plans.
Proactive and Transformational
n & Advancement, Inc. – All Rights Reserved
The Ultimate Goals of D
Creating a Better World
1 • Contribute to the greater good of society
• Create a world which is fair and just and respectful
of individuals and their similarities and differences
• Create a world where everyone is able to sustain a
high quality of life and enjoy peace and prosperity
From: Global Diversity & Inclusion
Benchmarks
© Center for Automotive Diversity, Inclusion
Diversity and Inclusion
Sept.
2019
n & Advancement, Inc. – All Rights Reserved
The Ultimate Goals of D
Improving Organizational Performance:
2 • Achieve its organizational vision, mission,
strategy and annual goals/objectives
• Attract and retain diverse talent
• Build strong and high-performing teams
• Cultivate leaders who inspire inclusion
and champion diversity
• Leverage an extensive range of
backgrounds and skills to enhance
creativity, innovation, and problem
solving
© Center for Automotive Diversity, Inclusion
Diversity and Inclusion
• Increase engagement, motivation, and
productivity
• Improve the quality of work/life integration
• Enhance the organization’s reputation/brand
as an employer or provider of choice
• Minimize risk/exposure and ensure
compliance with legal requirements
• Sustain an environment that treats people
fairly and equitably
From: Global Diversity & Inclusion
Benchmarks
n & Advancement, Inc. – All Rights Reserved
GDIB
Assessment
• Free to use
• Requires
permission to
conduct
assessment
Global Diversity & Inclusion
Benchmarks
© Center for Automotive Diversity, Inclusion
n & Advancement, Inc. – All Rights Reserved
Why Diversity & Inclusio
Talent Innovation and
Performance
• Talent retention
• Maximizes talent and • Increased revenues
from innovative
productivity products and
• Trust and increased services
engagement • Diversity reduces
• Increased job groupthink and
enhances decision-
satisfaction and making
knowledge sharing
• Inclusion is key to
team performance
Source: Catalyst - 2018
Copyright of Center of Automotive Diversity, Incl
on Matters
Reputation and Financial Performance
Responsibility
• Associated with
• Mixed-gender improved financial
boards have fewer performance
instances of fraud
• Organizations in the
• Diverse teams are top 25% for
more likely to ethnic/cultural
recognize risk factors diversity were more
likely to achieve
• Boardroom diversity above-average
strengthens profitability
corporate social
responsibility • Companies pay a
performance penalty for a lack of
diversity
lusion & Advancement, Inc. – All Rights Reserved
Benefits of Diversity, Inc
8x return on every dollar spent on 7% marke
Diversity and Inclusion1
8x more likely to achieve better companies w
business outcomes2 and
3x more lik
mo
6x more likely to be innovative and 29% less li
agile2
average profita
quartile for gen
25% more likely to outperform on 35% m
profitability when in top quartile for leading profit
gender diversity4 (15% ‘14, 21% ‘17) with ethnic/cu
1. Rhodes Perry 2. Deloitte Insights 3. Deloitte Millennial Study 4. M
Copyright of Center of Automotive Diversity, Incl
clusion and Belonging
ket capitalization decline for Companies with
with public incidents of racist women in P&L roles
d sexist behavior 5 were even more
successful4
kely to retain millennials for
ore than 5 years3
ikely to achieve above- 1% Revenue
ability when in bottom increase for every
nder and ethnic diversity4
10% increase
more likely to have industry- toward 50/50 Gender
Parity6
tability when in top quartile
ultural diversity4 (36% ‘14, 33% ‘17)
McKinsey 5. Russell Reynolds Associates 6 Pipeline Equity
lusion & Advancement, Inc. – All Rights Reserved
Education Personali
Career Interests MB
ity/Leadership Gender
BTI Type Young Single Mom
IDENTITY: Sense of self, CULT
how you see yourself,
characteristics that Competition o
define you, including
personality. Shapes our Being or Locat
self image and world Doing
view.
Role in Milit
PRIMARY: Most
powerful Company
characteristics, inborn, Experi
inherent, have a Time Communication
significant impact on
early socialization and Style PRIM
future life.
Level Geographic Gen
SECONDARY: Acquired, Location Age
can be modified or
discarded. Education Gender IDEN
Identity
Body Religion Class
Language
Union Mental/
Affiliation Spiritual Physical
Beliefs Ability
Power & Industry Parental/ Appe
Authority Family
Status
Views
Divisi
Departm
Tradit
Observ
TURAL
or Collaboration ORGANIZATIONAL:
Attributes that
Conflict contribute to workplace
experience.
tion Resolution
Style
Network
tary
ience Political
MARY Views Flexible or
Marital/ Structured CULTURAL:
Relationship Traits, behaviors,
nder Tenure preferences or
Race Status values shaped by
culture. Key
NTITY Sexual Cognitive elements in how
Orientation Style we define
ourselves as
Ethnicity individuals or as
a group identity.
National Language/ Work Personal
Origin Accent Experience Space
Working
earance Style
ion/ Management
ment Status Individual or
Team
tions/
vances Source: Adapted from Workforce America by Marilyn Loden
and Judy Rosener, 1991; Diverse Teams at Work by Lee
Gardenswartz and Anita Rowe, 2003; and Global Diversity Puts
New Spin on Loden’s Diversity Wheel by Kimberley Lou and
Barbara Dean, 2010.
Building Your Diversity S
• _I_d__e__n__t__it__y__________________________________________________________________________________________________
• _P___ri__m__a__r__y__________________________________________________________________________________________________
• S__e__c__o__n__d__a__r__y____________________________________________________________________________________________
• __O__rg__a__n__i__z__a__ti__o__n__a__l_________________________________________________________________________________
• C____u__lt__u__ra__l__________________________________________________________________________________________________
© Center for Automotive Diversity, Inclusion
Story
__ • How have these different dimensions shaped you?
_____________________________________________
_____________________________________________
__ • How have they changed or stayed the same over the
years?
_____________________________________________
__ _____________________________________________
__ • How have they made you feel included or excluded?
_____________________________________________
_____________________________________________
__ • How have they been an advantage or hinderance?
_____________________________________________
_____________________________________________
n & Advancement, Inc. – All Rights Reserved
What Does This Word M
Dive
© Center for Automotive Diversity, Inclusion
Mean to You Now?
ersity
n & Advancement, Inc. – All Rights Reserved
Your Personal Definition
© Center for Automotive Diversity, Inclusion
n of Diversity
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
n & Advancement, Inc. – All Rights Reserved
Inclusive L
© Center for Automotive Diversity, Inclusion
Leadership
n & Advancement, Inc. – All Rights Reserved
Reflection
hThigihnlkyacboomumt aittteimd,e“winhtehneyfolouwfe”lt engaged,
_1_. _W__h_a_t_w_e_r_e_y_o_u__w_o_r_k_in_g__o_n_?______________
_2_. _H_o_w__d_i_d_y_o_u_r_l_e_a_d_e_r_m_a_k_e__y_o_u_f_e_e_l?________
3. How did your team members make you feel?
______________________________________
d4.iffWerheantt?made that experience special or
_______________________________________
_______________________________________
_______________________________________
© Center for Automotive Diversity, Inclusion
-Thdiinseknagbaoguetda, cthimecekewdhoenuty,oeutcf.elt the opposite
1__. _W__h_a_t_w_e_r_e_y_o_u__w_o_r_k_in_g__o_n_?______________
2__. _H_o_w__d_i_d_y_o_u_r_l_e_a_d_e_r_m_a_k_e__y_o_u_f_e_e_l?________
3. How did your team members make you feel?
______________________________________
4o.uWt inhaytomuramdeintdh?at experience different or stand
_______________________________________
_______________________________________
______________________________________
n & Advancement, Inc. – All Rights Reserved
What did you notice?
© Center for Automotive Diversity, Inclusion
n & Advancement, Inc. – All Rights Reserved
Inclusive Leader Behavi
© Center for Automotive Diversity, Inclusion
iors and Traits
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
n & Advancement, Inc. – All Rights Reserved
Better World + People F
• What interrupts and challenges pe
selves to work?
• Not seeing anyone that visibly shares
• Trying to figure out how much to sha
• Working double time – tax on being d
• Accumulates over time and leads to
attrition
© Center for Automotive Diversity, Inclusion
First + Performance
eople from bringing their whole
s your identify
are
different
exhaustion, burnout, disengagement and
n & Advancement, Inc. – All Rights Reserved
Covering
Research at Deloitte by Christie
Smith and Kenji Yoshino
• Downplaying a known stigmatized
identity
• Something we do instinctively
within ourselves in order to
assimilate or make others
comfortable, or not make it a big
deal.
• Avoid triggering others or
triggering their biases towards us
© Center for Automotive Diversity, Inclusion
n & Advancement, Inc. – All Rights Reserved
61% of us report coveri
one of these four axis o
The Appearance Affiliation
4 As
When we modify or downplay Not wanting to be affiliated with a
how we’re really comfortable stigmatized identify and don’t take
expressing ourselves advantage of what we need
Dress Not taking advantage of
Hair parental leave
Jewelry Don’t talk about politics or
people in the news
Tattoos
Don’t talk about kids or
significant other
© Center for Automotive Diversity, Inclusion
ing behaviors along
on a regular basis
Advocacy Association
Hesitating from advocating Not wanting to be associated
for my identity with a stigmatized group
Avoid being seen as
Not making gender an issue someone who only hires
- ever people like you
Exhaustion from being Distance ourselves or over-
asked to represent their correct
entire community Avoid seeking help for
Concerned about tokenism mental health or addiction
and or favoritism Hesitant to join ERG or
Diversity Group
Don’t challenge a joke
n & Advancement, Inc. – All Rights Reserved
How Often Do We Co
Women – Af
66% Am
/B
7
© Center for Automotive Diversity, Inclusion
over?
frican LGBTQ –
merican 83%
Black –
79%
n & Advancement, Inc. – All Rights Reserved
45% of Straight White M
Didn’t graduate
from college
Political
affiliation
Religion
Mental Health
Challenge
© Center for Automotive Diversity, Inclusion
Men Cover
Don’t like
sports
Grew up in a
broken home
Child in prison
Child with mental
or physical
disability
n & Advancement, Inc. – All Rights Reserved
Intersectionality
• Coined by Kimberle Crenshaw
– professor at Columbia and
the University of California Los
Angeles
• Multiple stigmatized identities
• Compound effect
© Center for Automotive Diversity, Inclusion
Link to TED Talk
n & Advancement, Inc. – All Rights Reserved
A look at where
we set our
waterline
From: How to Be an Inclusive
Leader, Jennifer Brown
© Center for Automotive Diversity, Inclusion
n & Advancement, Inc. – All Rights Reserved
Inclusive Leadership
How can we ensure that all peo
their full selves to work – their
their best cont
© Center for Automotive Diversity, Inclusion
ople feel like they can bring
r best self to work to make
tribution?
n & Advancement, Inc. – All Rights Reserved
Inclusive Leader Continuum
Aware 2 Aware
You are aware that you Inclu
have a role to play and are Lea
educating yourself about Conti
how best to move forward.
1 Unaware
Unaware
You think diversity is
compliance related and
simply tolerate it It’s
someone else’s job – not
yours.
From: How to be an Inclusive Leader, Jennifer Brown
Private / Low Risk / Individual Perspective
Copyright of Center of Automotive Diversity, Incl
3 Active Active
usive You have shifted your
ader priorities and are finding
inuum your voice as you begin to
take meaningful action in
4 Advocate support of others.
Advocate
You are proactively and
consistently confronting
discrimination and working
to bring about change in
order to prevent it on a
systemic level.
Public / High Risk / Organizational Perspective
lusion & Advancement, Inc. – All Rights Reserved