Global Virtuoso_ Company profile overview

GLOBAL
VIRTUOSO

We Master Business Matters

THE SUCCESS OF YOUR BUSINESS
IS WHAT REALLY MATTERS.

To Master The Complex And The Mundane
Is To Help You Focus On Other Things That Matter.

PRECISION

EXCEPTIONAL SERVICE AT LOW COSTS

Outsourcing done right reduces labor and overhead expenses.

It isn’t easy to find an outsourcing partner that can deliver differentiated
brand-building solutions while simultaneously driving cost-efficiency.
Our ISO 9001:2008 quality management system ensures your access to
top-quality, customer-centric solutions at a low cost. Be able to reallocate
spending to further grow and develop your business.

AGILITY

RESPONSIVE SOLUTIONS INTEGRATING
A TAILORED SPECTRUM OF SERVICES

One size does not fit all.

We take the time to understand your business with its unique
challenges, and draw from our collective experience across industries.
Our range of modular services enables us to customize a platform
perfectly-fit for your business needs. Our proven transition management
framework enables us to onboard new processes, and work
collaboratively to identify new efficiencies that benefit both your
business and your customers.

customer service management quality assurance & engineering
business intelligence & data analysis accounting & financial services

INNOVATION

COMPETITIVE EDGE THRU PROCESS INTELLIGENCE

Transcend competition and maximize ROI in new ways.

Maintain consistency and high quality. Ensure streamlined processes and
efficiency. Maximize your customer experience. With Six Sigma and Kaizen
practices, we meet and exceed service level targets specified by our clients.
We bring together business intelligence and human expertise to guide
routine business decisions and create tangible business value.

ORCHESTRATING YOUR BUSINESS
TO HUM LIKE MUSIC TO YOUR EARS
HAS NEVER BEEN MORE REWARDING
WITH OUR SYMPHONY OF SERVICES.

BUILDING ON A STRONG HERITAGE IN GLOBAL AVIATION SERVICES

It isn't often you find a leading outsourcing SAFETY IS
provider that has been contracted with such a ALWAYS OUR
wide variety of services for well-established
aviation and travel organizations. PRIORITY

The wealth of our experience in travel and
aviation helps you to achieve strategic business
goals and enhancing efficiencies at your
company. The unique combination of our
product and technical knowledge allows
companies to benefit from our superior skill
set.

Safety is always our priority and impeccable customer service
is our specialty. We take the safety of passengers and crew
members very seriously and take pride in our safety record.
But don't take our word for it. We subject ourselves to the
scrutiny of the industry's top inspection and reporting
agencies. Our team is composed of US FAA-certified, well-
trained professionals with years of extensive airline operations
experience and up-to-date training on global aviation
standards.

INTEGRATING CUSTOMIZED OPERATIONS AND ENGINEERING
SOLUTIONS FOR SMALL AND MEDIUM-SIZED BUSINESSES

Whether this includes customer
service management (e-mail/voice/
chat support), quality assurance and
engineering, business intelligence and
data analysis, or accounting &
financial services, we can tailor-fit
appropriate solutions for our clientele
and seamlessly integrate these with
existing business operations.

We currently service a wide range of businesses from EVERY BUSINESS We understand that every business
e-commerce & retail, to manufacturing and service IN EACH LOCALE in each locale has its own intricacies,
delivery. The depth of our industry knowledge and standards and norms. Our
around-the-clock support ensures we provide the best HAS ITS OWN consultative approach helps you
possible service to our clients and their customers INTRICACIES determine how you want your
whichever industry they are in. program to run and how to measure
success.

TRANSFORMING THE FUTURE OF HEALTHCARE DELIVERY
IN THE PHILIPPINES AND ACROSS ASIA-PACIFIC

CareJet Assist enables healthcare and travel insurance INNOVATION
providers to deliver cost-effective medical case management DRIVES
reach to their customers travelling across the Philippines &
the Asia-Pacific region. Thru our in-house Medical Services OUR ENTIRE
team and our extensive local network of healthcare providers ORGANIZATION
we facilitate timely and appropriate care and resources to
handle even the most critical of emergency medical cases.

Whether in healthcare delivery or for other business needs, innovation
drives our entire organization. Our associates champion business process
improvements, seeking to enhance key metrics and cascade best practices
across programs. These processes directly contribute to enhanced metrics
and efficiencies for our clients, adding overall value to their reputation.

We are also able to assist with revenue generating opportunities that
enhance the level of service provided to your customers and operations.

7 REASONS FOR TIME DIFFERENCE ENGLISH LANGUAGE
OUTSOURCING TO THE IS NOT AN ISSUE PROFICIENCY

PHILIPPINES CULTURAL SCALABLE, EDUCATED
COMPATIBILITY TALENT POOL

STRONG EXCELLENT
GOVERNMENT WORK ETHICS
SUPPORT

QUALITY YET COST-EFFECTIVE

For inquiries or to schedule a phone consultation
with one of our Virtuoso executives,
email us today at [email protected]

Level 24 Robinsons Cyberscape Beta
Topaz and Ruby Roads, Ortigas Center
1605 Pasig City, Philippines
+63 2 625 5050
www.globalvirtuoso.com

© 2016 Global Virtuoso. All rights reserved.