23441 - Vertas Company Brochure LR

COMPANY
BROCHURE

1

A warm welcome Vertas has the capability Whatever your requirements, FOREWORD
to our latest Vertas and local staff to provide please ask us to create a
company brochure, which all of your business bespoke solution to meet
has been designed to be support needs including; your needs. Call, email or
your guide to the services property management, message us via our website,
and experiences we offer. PAT testing, catering Twitter or LinkedIn and we’ll
equipment maintenance, call you back.
Vertas is the fastest growing energy consultancy, grounds
facilities services partner maintenance, landscape Yours sincerely,
in the East of England as a design and reception
direct result of our philosophy services. Ian Surtees MBA, FIoD
to listen to and deliver what Chief Executive Officer (CEO)
our customers really want Vertas employs over 2,300
thereby ‘Making staff across Suffolk, Norfolk,
the Difference’. Essex and Cambridge,
delivering local services
Whether it’s taking the within local communities. We
hassle out of providing a source locally, with over 72%
manned security presence, of our procurement spend
cleaning your premises to a consistently going to East
high standard, or providing Anglian businesses, thereby
catering and hospitality re-investing locally to make
services on a daily basis our supply chain sustainable.
– we can do as much or
as little as you need us to,
and are agile and flexible to
change as your needs evolve.

LOCAL
EMPLOYMENT

Ian Surtees
Chief Executive Officer

LOCAL VERTAS LOCAL
ECONOMY COMMUNITY SERVICES

Jo Lardent Marcus Yarham
Group Commercial Director Group Finance Director

Kate Harrison David Long Becky Willis Nick Edwards Caroline Karen Morphew Nadine Coleman Martin Wheatley LOCAL
Head of HR Head of HSQE Head of Business Head of Central Thompson-Barr Head of Finance Head of Property Head of Procurement PROCUREMENT
Head of Operations
Development Services Management Our passion lies in supporting the local economy; providing local
services with local procurement encouraging local employment.
| Vertas Company Organogram 4
5

SERVICES

Catering 8

Cleaning 10

Grounds Design and Maintenance 12

Security 14

Fleet 15

Design and Print 16

Energy Management 18

Reception and Concierge 20

Courier and Postal 22

Property Management 24

Building Technician 26

Equipment Maintenance 28

Training 30

Snackpax 31

67

CATERI NG We provide bespoke catering At Vertas we love food and OUR FOOD PHILOSOPHY
services to Education, Retail, believe it is one of life’s
Business and Industry, simplest pleasures with PASSIONATE OUR LOC AL SUPPLY CHAIN
Commercial and Health Care. dishes traditionally hand ABOUT FOOD
prepared within our kitchens, 1 Marybelle 8 Hollybush Farm
We are passionate about allowing us to carefully Local seasonal ingredients for Yoghurts Pies, Sausage rolls etc
healthy, fresh and local control each recipe and use fresh food made from scratch
ingredients, resulting in food quality ingredients. traceable from farm to fork. 2 Havensfield 9 P J Roofe NORFOLK
that looks and tastes great. Eggs (Free Range) Butcher 9
We understand that the PARTNERSHIP ETHOS 2
0ur dedicated Service nutritional choices available 3 1
Development Team along to our customers are crucial Teams are supported by a 11
with our Development Chef to their health and wellbeing. great local management
have successfully created Whether it’s their ability to team, our front line staff 12
our High School learn and develop at school form part of your team, they
brand - tried and tested by or their concentration at work come from your community, CAMBRIDGESHIRE
students; ever evolving to or play, good nutrition supporting your local vision
replicate food innovation and is essential. and the region’s economy.
high street trends.
So if you are hosting a SUCCESS
We believe that every child business lunch, a charity gala FROM INTEGRITY
deserves a healthy lunch or need a regular catering
and the introduction of our service, our team will work We use accredited and
new Pick & Mix offer with you to ensure we meet ethically sourced healthy,
for our Primary schools has your exact requirements. seasonal ingredients to
seen up to a 25% increase produce great food that you
in uptake with the brand Visit our website to find out can trust.
nationally recognised at the more information on our
Cost Sector Catering Awards catering brands. 3 Accent Fresh 10 FAS
for Innovation and Education. Greengrocer Fish Supplier

4 Taste of Suffolk 11 Morvend 4
Butcher Bespoke Coffee Products
SUFFOLK

Wicks Manor 8 14 11 7

5 Pork & Apple Burgers/ 12 Corkers Crisps

Beef Burgers 10
Marriage’s Master
13 DCS ESSEX 5
6 Millers Consumable Items 15 6 13

Flour

Call us 7 Stokes 14 Bidvest
| 01473 260611 | Sauces Ambient & Frozen Food

8 9

CLEANING The cleanliness and •• Wash room No matter how effective JANITORIAL SUPPLIES window cleaners employ a technology to access the
presentation of your building fragrance systems your regular cleaning regime variety of access solutions, correct procedures and cut
is fundamental to creating an is, there will always be a Working closely with local including: down on administration
excellent first impression for •• One Best Way, ensuring progressive accumulation suppliers, we provide the and paperwork, enabling
your clients, staff and visitors. consistency, efficiency of dirt and grease on less complete range of wash •• Cradle-based us to deliver the best value,
and quality. accessible and hard to reach room, cleaning materials and access equipment professional service possible.
At Vertas, we provide a surfaces. Our Kitchen Deep consumable products. These
wide range of services to SPECIALIST CLEANING Cleaning service is tailored to can be supplied directly, or as •• Mobile alloy towers
create and maintain a clean We provide a comprehensive suit the unique needs of part of a managed service.
and hygienic environment range of specialist cleaning each caterer. •• Mobile elevating working
including: services including: WINDOW CLEANING platforms and abseiling.
Our service is scheduled to fit
ROUTINE CLEANING •• Industrial cleaning around your needs and prior Our window cleaning service Wherever possible, we use
to any kitchen cleaning work, uses the latest techniques reach and pole wash cleaning
We play an active role within •• Vacant premises cleaning we provide a free survey and to enable our teams to work systems, lessening the
the cleaning industry and written quotation. Regular on difficult and demanding health and safety risks. Our
are members of the British •• Deep cleaning deep cleaning is an excellent buildings. Our highly trained teams also use innovative
Institute of Cleaning Science way of preventing food
(BiCSc) and British Institute •• Chewing gum and contamination.
of Facilities Management graffiti removal
(BIFM). We also hold the
CHAS (Contractors Health •• Carpet cleaning and WASH ROOM SERVICES
and Safety Association external area jet washing We provide wash room
Scheme) Accreditation. services including:
We are experienced in •• Cubicle hygiene products
We continually strive to delivering commercial
improve our services with cleaning services to •• Vending
our dedicated Service challenging environments
Development Team, regularly such as confined spaces and •• Air freshness
introducing cleaning high level cleaning.
innovation including:
KITCHEN DEEP CLEANS •• Hand dryers, soaps and
•• Ionised water technology, dispensing units.
to reduce the use of We currently provide our
harmful chemicals Catering services to over 400 Call us
schools and in conjunction | 01473 260611 |
•• Intelligent wash room with this service, we have
footfall monitors developed a Kitchen Deep
Cleaning Solution.

10 11

GROUNDS DESIGN AND MAINTENANCE TOTALLY CUSTOMER NATURAL AND SYNTHETIC We consult with our We operate a modern fleet of
FOCUSED TURF SERVICES customers and end users equipment and our services include:
to ensure we meet user
We offer a one-stop shop We’re experienced in the expectations and create safe WEED CONTROL
for all your landscape and installation of artificial vibrant areas that achieve
grounds maintenance grass, including sand-filled maximum play value. LEAF CLEARING
requirements. Our and 3G pitches. We work
professionally trained and in partnership with leading TREE INSPECTION SPORTS FIELD
widely experienced team of carpet manufacturers to AND MANAGEMENT LINE MARKING
Landscape Designers, Tree offer the best prices on
Inspectors, Project Managers the market. We provide a We offer a unique tree GRASS CUTTING –
and grounds staff will work comprehensive, competitively inspection and management all regimes from fine
with you to convert your ideas priced maintenance package service that boasts turf to flail mowing
into reality. for your synthetic surfaces exceptional value for money.
using our specialist range MAINTENANCE OF
Our team offers a variety of of maintenance equipment. Our experienced tree ORNAMENTAL AREAS
services including: We provide technical advice inspectors provide you with
and free estimates in laying a written condition report
LANDSCAPE DESIGN turf and creating natural identifying potential defects
AND INSTALLATION grass playing fields, including and recommending
the installation of drainage future action.
We apply a systematic systems.
approach to ensure the Any urgent tree work will be
client’s brief is fully scoped DESIGN, CONSTRUCTION dealt with quickly and the
and use dedicated software AND MAINTENANCE OF report will provide evidence
to help manage projects. CHILDREN’S PLAY SCHEMES to defend insurance claims.

We install hard and soft We are fully conversant GROUNDS MAINTENANCE
landscapes, including with current playground
footpaths, car parks, regulations i.e. EN1176/77 and Our grounds maintenance
playgrounds, fences, shelters our inspectors are qualified service offers unparalleled
and canopies, wildlife ponds, under the Register of Play performance and great value.
traditional orchards, playing Inspectors International
fields, sports grounds, semi- scheme (RPII). We provide our service
mature trees and much more. to over 550 East Anglian
Call us schools, churches, sports
clubs, leisure centres, care
homes and parish and
district councils.

| 01473 260866 |

12 13

SECURITY
FLEET
SECURITY 24 HOUR SECURITY ACCREDITATION FLEET SERVICES We will even notify you if We give you the freedom
Security has recently expanded we feel there are suspicious to focus on your business
their range of services. We can 24-hour supervisor/ All security personnel are Whatever your area of fuel purchases. whilst we take care of
tailor these to your business management support is recruited in accordance business, you will always the compliance and
requirements, whether singular, provided as part of our with BS7858 and receive need vehicles to deliver your We provide you with management, offering expert
complete or a bespoke tailored security contracts and the advanced DBS checks, and service to your customers. detailed costings and advice in all areas from
package: entire operation is managed where necessary NPPV2 recommendations on how speed limits to carrying
by a 24-hour control room. vetting if entry into more Our team of experts can improvements might be capacities. If you would like
•• Supply manned site All sites receive audited restricted areas operated by advise and assist you in made to both your vehicles find out more, please get in
security Executive and Manager site Police is required. ensuring you have the right and fuel provisions so that contact and we will be happy
visits, with regular Supervisor vehicle in the right place your service runs smoothly. to help.
•• Key holding site visits to ensure positive Regular checks are made running in an efficient, safe and
employee engagement. on company and personnel legal manner. We take the time
•• Alarm response accreditations via our to get to know your business
Specialist software and Managers/Supervisors and and what you need to provide
•• Mobile patrols technology supports the our Internal Compliance you with the right solution.
security services with Manager, this includes
•• Secure locking and automated check call updates on training and SIA We have relationships with
unlocking service administration to monitor the Licence information. the major manufacturers,
welfare of staff deployed to fuel providers and other fleet
•• Remote monitored CCTV sites and Guardtour software Vertas Security will carry related suppliers that allow
is utilised to provide evidence out a full survey of each of us to negotiate the best deals
•• Lone Worker monitoring of site visits, duties carried the premises and from this available for our customers.
out on site and for the will supply full Assignment
•• A security consultancy reporting of incidents. Instructions (AI’s) and risk Any vehicles you already
assessments for each have and any we acquire
CAR PARK OPERATIONS individual site. will be added to our fleet
management system,
We also manage car park meaning we can manage
operations, provide Fire your maintenance, carbon
Marshalls and First emissions, driver licence
Aid Trained staff. checks and collision repairs
and provide mile per gallon
and fuel usage reporting.

Call us Call us
| 01473 260611 | | 01473 260799 |

14 15

DESIGN AND PRINT DESIGN SERVICE

From initial concept and
artwork right through to the
delivery, Design and Print will
fulfill all of your requirements.

We understand the
importance of building
a brand and creating a
consistent identity throughout
your business; with eye-
catching design and quality
print that will deliver the
objectives of your
marketing campaign.

Don’t really know what you are GOOD
looking for? We can help you HONEST
to find that perfect, on-brand, FOOD.
on-budget, high-impact visual
that your customers will love. At Charter restaurant we specialise in
good honest food. Everything is prepared
24 HOUR PRINT SERVICE WE CAN PROVIDE •• Folders daily using locally sourced ingredients and
•• NCR sets cooked fresh on the day.
Sometimes it just has to •• Stationery •• School prospectus We also provide quality hospitality
be done now. We can offer •• Exhibition graphics •• Display boards services with Caraway Hospitality, offering
super fast turnaround times •• Brochures •• and more ... outstanding dishes whether you are
for small to medium size •• Calendars hosting a business lunch, charity gala or
jobs through our digital copy •• Leaflets Call us are planning an event to remember.
centre. We advise on different •• Posters | 01473 260600 |
print finishes and options to [email protected]
make your printed material 01702 215030
really stand out from
the competition.

Whether you need a leaflet, •• Vehicle graphics
booklet or something •• Banners (internal
bespoke, get in touch today.
and external)

16 17

ENERGY MANAGEMENT We are passionate about ENERGY SERVICES ONLINE PORTAL
energy, water and our Our services include:
customers. We provide an online portal
•• Energy procurement which allows you to analyse
Our team of skilled your billing data, submit
specialists go the extra mile •• Energy and water meter readings and view your
to help with problems and contract management historical billing data. You can
find solutions. log in to the system to view
•• Invoice validation your data at any time – night
We recognise you have your or day.
business to run, and we •• Determination
will work seamlessly and for payment REPORTS
discreetly with you and your
staff only, involving you •• Bill paying The team provide reports and
when necessary. more detailed data analysis
•• Consolidated invoicing on request. In many cases
We pride ourselves on we can identify periods of
having a range of high BILL VALIDATION consumption that spike
quality services under one As part of the bill validation or may be used outside of
roof meaning you don’t have service, we look for potential your normal usage pattern,
multiple service providers savings that your teams showing potential savings.
to manage. may not be identifying, such
as capacity reviews, your We also provide access to
readings flow correctly, and public sector heating oil and
numerous other potential biomass supply contracts.
billing errors.

Call us
| 01473 264488 |

18 19

RECEPTION AND CONCIERGE Our front of house professionals are At our flagship buildings, customers are
experienced in dealing with visitors including; electronically logged and guest badges
key stakeholders, VIPS and members of the printed there and then.
public, each receiving a bespoke service to
meet their needs. Where appropriate customers are escorted
from front of house to their meeting by our
staff and signed out at our receptions.

Call us
| 01473 260611 |

20 21

COURI ER AND P OSTAL Distinguished by our ‘can-do’
approach, our dynamic and
flexible team work with you
to ensure your organisations
needs are met.
Our team deliver a range of
services including:
•• General removals of all

types of equipment
•• Bulk mail solutions
•• Leaflet distributions
•• Franking

Call us
| 01473 264092 |

22 23

PROPERTY MANAGEMENT We provide a professional Your Property Advisor will SERVICES
and technical property work closely with you to •• Condition surveys
management service, working provide professional and
with you to keep your technical evaluation of •• Compliance reviews
premises healthy, safe property issues and fully
and open. resolve any problems. •• Asbestos management
and plans
Our range of service Our maintenance packages
packages have been are purchased on an annual •• Legionella compliance /
developed to fully support basis, and individually priced water hygiene
individuals who are according to your specific risk assessments
responsible for premises; assets. We also offer ‘bolt-
ensuring you are meeting on’ services in addition •• Fire risk assessments
statutory duties in the areas to the core packages, to
of planned preventative further meet your individual •• Health and
maintenance and health requirements. safety audits
and safety.
These are available for •• Tenant management
The service packages provide purchase at any time
you with access to competent throughout the year. •• Rent and service charge
and vetted contractors, plus recovery
a wider range of skills and
experience in all aspects of •• Planned preventative
property management within maintenance
all sectors, supported by an
experienced and dedicated •• 24/7 reactive
Property Advisor. maintenance

•• 24/7 property
management
support desk

•• Premises
management training

Cambridgeshire Call us Suffolk / Essex
Norfolk

| 01284 758680 | 01502 674800 | 01473 260611 |

24 25

BUILDING TECHNICIAN We offer a comprehensive SERVICES •• Replace ceiling tiles
Building Technician service •• Portable Appliance
to provide your minor repair •• Change light bulbs
and maintenance needs, from Testing (PAT) (under 3 meters
furniture assembly to painting in height)
and decorating. •• Hang whiteboards,
noticeboards, display •• Replace smoke alarm
Our Building Technicians are boards, shelving, coat batteries (under 3 meters
experienced and compliant racks, blinds, curtains, in height)
with the latest Health and doors and wash room
Safety legislations which fittings •• Minor redecorations
are continuously monitored
and maintained by our •• Repairing furniture, •• External repairs to
Health, Safety, Quality and doors, washroom fittings, fencing and gates
Environment team. washers and taps

All of our operatives have •• Assemble furniture
a current DBS and relevant
insurances. •• Move furniture and
equipment

The Building Technician •• Replace worktops
Service can be purchased as including kitchen areas
an annual package or on an and Science and Art
ad-hoc basis. classrooms

•• Replace and repair
finger guards

Call us
| 01473 260007 |

26 27

EQUIPMENT MAINTENANCE We specialise in the SERVICES •• Site visit following the
design, supply, installation, •• Catering and laundry interruption of gas–
maintenance and servicing following a gas leak
of commercial catering and reactive repairs and parts and the termination
laundry equipment across of gas supply by the
over 300 schools, residential •• Replacement equipment main provider, we will
homes, colleges, leisure investigate the source
centres, restaurants, public •• Annual gas service and rectify where
houses and mobile possible
catering trailers. •• Annual Portable
Appliance Testing •• Help desk – Monday -
We bring a wealth of Friday
knowledge surrounding asset •• Annual electrical
management to ensure the appliance testing •• Advice, support and
very best equipment for design – on new
our clients. •• Annual extraction equipment and kitchen
cleaning –canopy, layout
We offer a range of insurance extraction filters and
plans which cover the lights in canopy (duct •• New and existing
servicing and maintenance work not included) equipment training
of your equipment as well
as ad-hoc reactive repairs •• Asset management •• Kitchen refurbishments
and servicing.
•• Pest control – reactive •• New kitchen installations
maintenance and annual
replacement of WIKS •• Bespoke stainless steel
(winged insect killers) manufacturer
tubes and starters

•• We are an approved
supplier of many brands
of catering and laundry
equipment

Call us
| 01473 260007 |

28 29

TRAINING Vertas acquired Snackpax Already providing school
S N A C K PA X Distribution Ltd in September compliant products to
At Vertas we offer two training courses: 2016 which operates as a many of our clients we look We have a website with an
snacks, confectionery and after, it is our ambition to online ordering facility to
FOOD SAFETY LEVEL 3 ALLERGEN AWARENESS soft drinks distributor. provide new and exciting ensure the ordering process
AND FOOD SAFETY LEVEL 2 revenue streams which will is as simple as possible for
(3 DAY COURSE) Snackpax is based in Bury be extended to existing our customers.
(1 DAY COURSE) st Edmunds and supplies to customers as well as
This course covers the over 70 clients across attracting, new ones. www.snackpax.co.uk
understanding of food This course educates people the region.
safety from a management in being fully aware of foods
or supervisory perspective that may trigger an allergic
including all steps from farm reaction, the importance
to fork. of personal hygiene and
what precautions to take in
The course is Ofqual food safety.
regulated and meets UK and
EU legal requirements for The course is Ofqual
food handlers. regulated, and meets EU
Food Information for
Courses are held at our Consumers Regulation.
training facility in Ipswich or
can be run at your site for an The courses are delivered
additional charge. by our fully qualified and
accredited trainers at venues
across East Anglia, or can
be run at your site for an
additional cost.

Call us Call us
| 01473 260145 | | 01283 706622 |

30 31

Head Office: Beacon House, Landmark Business Park, White House Road, Ipswich, Suffolk, IP1 5PB

E: [email protected] | T: 01473 263600 / 01473 260611 | W: www.vertas.co.uk

VertasFM vertasfm Vertas Group Limited

Designed and printed by Design and Print 32