Between The Lions Newsletter

NEWSLETTER

JUNE - JULY 2021

General Manager’s Remarks

Meikles Hotel changed ownership from Meikles Hospitality Pvt Ltd to ASB Hospitality
(Zimbabwe) Pvt Ltd at the beginning of March 2020. is means the hotel will be rebranded as a
new, international brand. What the preceding implies for human capital is that we must re-image
ourselves as we enter a new culture. Our strong tradition and experience, combined with new ideas
and innovation of all kinds, will see us forging a prosperous new future for the hotel, ourselves, and
our families, as well as the country’s travel and tourism sector.

In the midst of the Covid-19 pandemic, my call to you is – be strong, be positive, be supportive and
show all the positive characteristics that our colleagues, our management, our customers and our
shareholders expect of us all. e gold standard is to take advantage of the crisis to bring about new
energies, employ short term survival strategies, possibly doing things we would never have imagined
doing during ‘normal’ times! Let us continue observing and complying with Covid-19 protocols as pronounced by the authorities and as guided by
WHO standards.
ank you all for the spirit of cooperation and teamwork,
a hallmark of the Meikles Hotel tradition.

Hyat t Regenc y Hotels Staff Exposure

In order for employees to acclimatize to the changing culture,
organizational and individual transformation programs are required. To
begin the transformation, selected employees are participating in an
exposure program in selected Hyatt Regency Hotels in the African region.

e visits are intended to create an employee experience that will increase
e ciency in the new organizational culture as the sta gains an
understanding of the Hyatt group’s systems and processes

e following have so far gone through the exposure experience: Chef David Lupenga (Second om Le ) at Hyatt Regency Addis Ababa
To Hyatt Regency Hotel – Addis Abbaba Tafara Matabire and Milton Peta (Front) at Hyatt Regency Dar es Salaam
Kitchens: Chef David Lupenga (Acting Executive Chef ) and Chef Job
Njowa (Sous Chef )
Food/Beverage: Fadzai Rambanapasi (F/B Manager), George Chindiya
(Restaurant Supervisor)
Rooms Division: Deborah Jaure (Rooms Division Manager), Felistas
Mlenga (Assistant Housekeeper)
Sales: Nyasha Mwandiambira (Sales Manager)
Security: Peter Lole (Security Manager)
Hyatt Regency Dar es Salaam, e Kilimanjaro & Park Hyatt Zanzibar
Food/Beverage: Shadreck Matereure (H/Waiter),
Nevison Musiiwa (Waiter)
Sales: Milton Peta (Banqueting Coordinator)
Front O ce: Tafara Matabire (Front O ce Shi Manager).
H/Keeping: Elvis Mudzimuirema (H/Keeping Supervisor)
Tinei Gasa (Bedroom Hand).

Felistas Mlenga at Hyatt Regency Addis Ababa

HOTEL STAFF TRAINING & DEVELOPMENT

COST CONTROLS COURSE.

A group from the Food and Beverage department recently completed a ten
module Cost Control course courtesy of Hotel Training Centre (HTC).

e course objective was to equip the sta with cost control management
tools to enable them to appreciate cost control measures, which are an
integral part of the operational cycle of Food/Beverage management.

From Le : Tinashe Munjoma, Jealous Chivandire, Job Njowa,
Rodney Mutinhiri, George Chindiya,

embani Mpofu, Dr. John Chinzomba (HTC)

ATTACHMENT TRAINEES – F/B OPERATIONS.

A group of students drawn from two Tourism and Hotel Management institutions are on attachment for 8 months – specialising in Food/Beverage
operations. ey have already participated in a Fire Awareness training session, led by Peter Lole, the Hotel’s Risk/Security Manager and gone through
an Introduction to Wines training session led by Fadzai Rambanapasi, the Food/Beverage Manager with George Chindiya, the Restaurant Supervisor.

We welcome the
trainees to the
Winning Team
and wish them
success in their

careers!

STAFF CROSS TRAINING

e Hotel encourages and supports departmental cross training as a way to upskill the workforce. Management recognises the important role of cross
training in developing sta . In this way individual productivity is enhanced, enhancing the individual’s ‘career path’, in the long term.

Edmore Kupfuma Carmichael Ncube Chitemerere Prosper
(Front O ce Receptionist) (Banqueting Coordinator) (Stores General Hand)
training in Accounts department. training at the Restaurants. training in Reservations Department.

Staff outstanding performance

MEIKLES HOTEL SCOOP FIRST PRIZE AT NATIONAL COOKOUT COMPETITION

Chefs Trymore Musendo, Nyasha Chizaza and Alice Dumba
participated in a live Cooking Competition at the Zimbabwe Cultural and
Food Festival, an annual event organized by the Zimbabwe Tourism
Authority that celebrates culture and diversity through promoting local
organic food.
Our Chef Dumba, a Mandela Culinary Challenge ‘Gold medallist’ was
selected the best Chef overall, winning a Certi cate and a set of Chef ’s
professional knives!

From Le : Chef Trymore, Chef Nyasha, Chef Alice

FIRE AT THE LAUNDRY From Le : Tonderai Nyanga, Everisto Sundire, Michael Kaliati

On March 30, 2021, around midnight, an electric short caused a re in the
Laundry room. Members of the Hotel Fire Department who happened to
be on shi were able to extinguish the re on the burning electric
cables. e team comprised of Everisto Sundire, the Laundry Supervisor,
and Tonderai Nyanga, Prosper Marezva, Elliot Muvirimi, and Michael
Kaliati – Laundry Hands.

Each member of the Team received a ‘Food Hamper’ as a token of
appreciation from Management, showing appreciation for their prompt
action.

Perfection is M W T 2021 T A
not attainable, but if T ’C A

we chase we can Meikles Hotel was recently awarded the 2021 TripAdvisor Traveler’s Choice
catch excellence Award, recognizing the Hotel as one of the world’s top hotels. Meikles
Hotel is a frequent recipient of the prestigious award, having won it several
times over the years.

Blessing nyanhongo, IT MANAGER, earns
an MBA

e Hotel is celebrating the graduation of Blessing Nyanhongo, who will receive an NEW WORKERS’ COMMITTEE
MBA with a specialization in Strategic Management this September. According to
Blessing, “patience and commitment are the standard prerequisites for We would like to welcome to o ce the newly elected Worker’s Committee.
achieving milestone achievements.” Today, Blessing serves as an inspiration to the e incumbents shall hold o ce for the next two years.
Meikles Hotel team, demonstrating that you can achieve anything you want to be
in this world with the right mindset.

Cathius kanyange achieves class 1 chef
Status

e Hotel celebrates with Cathius who recently achieved Class 1 Chef Status. STAFF MOVEMENTS – RESIGNATIONS,
Cathius joined the Meikles team in 2008, as a kitchen porter, and through RETIREMENTS
hard work and perseverance, is now a quali ed Chef ! Cathius encourages
all sta to take advantage of the many cross training opportunities Retirements:
provided by the HR department. Gi Tarombera – Handyman. Maintenance Department. Joined
01/03/1983 to 31/05/2021.
Resignations:
Sandra Mbano – Receptionist at Front O ce. Joined 03/03/2014 to
15/06/2021.

Between The Lions Editorial Team

Felistas Mlenga - Assistant Housekeeper Phillip Kanhanda - Communications Supervisor
Gibson Chitema - Debtors Control Cathius Kanyange - Chef
Philip Dube - Reservations Manager Takunda Mutee - Digital Marketing Administrator

www.meikleshotel.com | @MeiklesHotel

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