2nd Quarter 2017 Newsletter

2nd Quarter
2017

Director’s Message—

As we return from our family vaca ons and start the new fiscal year 2017‐2018, I would like to take a moment in thanking our Public
Works family for all the good work you do in serving our cons tuents and customers. I am happy to announce that our department
budget of $536,353,828 million was approved on June 27th. Some of our budget highlights are as follows:

 One Reduce/Restore augmenta ons for $794,503 submi ed to restore appropria ons to maintain current level of services in
Budget Control 080 – OC Public Works. 50% approved.

 Net loss of $397,251 for FY 2017‐18
 One Expand augmenta ons for $291,338 for 8 light duty vehicles. 100% approved.
 Various Technical Adjustments Augmenta ons requests submi ed for realloca ons of 39 posi ons within OC Public Works

Budget Controls.

We con nue our endeavors by focusing our a en on on our three pillars of improving morale, increasing efficiencies and enhancing
customer service.

Notable accomplishments Engineering Services in the second quarter:
 Comple on of the Sand Management Project
 Phase II contract for the Kraemer shelter, Central Unit Facility and Animal Care facility are all progressing at a brisk pace
towards year end comple on
 Execu on of change orders to address landslides adjacent to La Pata
 Updated our 2017 department goals/objec ves highlighted to the CEO. At the midyear point, the department is ahead of
schedule in delivering our 2017 goals
 “My OC eServices” went live in May 2017

Notable accomplishments in Customer Services in the second quarter:

 Launched Customer Rela onship Management System

 Fleet Services added decals to County vehicles

 Wall Art installed in Administra ve Services and Development Services



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Over the next few weeks we will con nue to install wall art in the building as well as at our off‐ Inside this issue

site campuses. The wall art depicts high level metrics of our accomplishments in each of our ten 1
service areas. The graphics and data contribute to a sense of staff accomplishment and Director’s Message 2
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apprecia on of how effec vely we serve our residents. Our staff gave us some very posi ve Employee Spotlight 4
feedback on the last few employee spotlight videos. Moving forward, we will con nue to focus
In Remembrance 5
on recognizing staff via these videos. 11

A er a na onwide search we made a new addi on to our execu ve team. Vicki Quiram joined Citrus Disease, First Aid, and

our team in June 2017. She comes to us from New Hampshire where she was the Commissioner Watershed Clean-Up Day

of Administra ve Services repor ng to the Governor. She brings a wealth of knowledge and Kudos
experience to our department. She arrives with a fresh perspec ve and is ready to create new

opportuni es for us. The Safety Net

In closing I would like to encourage staff to be our partners and stay engaged in everything we Public Works Highlights 12

do to serve our community. We should stay aligned with our mission and promote diversity Employee Recognition Nominees 14
across all levels of our department since the best decisions are made by a team that
Service Awards 16
collaborates, communicates effec vely and promotes diversity of thoughts and ac ons.

Shane One Department Moving Forward  New Hires, Retirements 17
Cooks Corner, Did You Know 18

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Employee Spotlight 

Vicki  Quiram  has joined the OC Public Works team as the Assistant
Director of the Customer Services Branch overseeing Administra on,
Fleet Services, Facili es Maintenance/CUF, Facili es Design &
Construc on Management, and Development Services. The selec on
process involved a na onwide recruitment with a number of excellent
candidates that underwent external and internal stages of screening.  
 
Vicki’s  broad and applicable educa on and experience made her the
top choice and a quality addi on to our team. Vicki ini ally had about
two weeks of transi on me with Robyn Uptegraff (who we wish a fond
farewell on her way to Phoenix for re rement) and is jumping into her
new role by learning as much as possible about our ini a ves, service
areas, and systems.

Vicki has over 20 years of experience in leading organiza ons, both in
the private sector and in city, county and state agencies. Her
combina on of engineering, project management, organiza onal
management and team building skills and talents have led to the
measureable success and con nual improvement of the agencies that
she has been privileged to lead. In May 2017, Vicki  and her husband
moved back to California a er spending eight years in New England,
where she most recently served under the Governor as the
Commissioner of Administra ve Services. In this posi on, she worked
with the legislature, other state agencies, her staff and the communi es
to provide the centralized services of the state, including budget,
project management, accoun ng, personnel, procurement, financial
data management, public works and other shared services.

Vicki’s prior experience includes serving as a civil engineer and
manager in a private engineering consul ng firm and at the County of
Ventura, the Assistant Public Works Director at the City of Ventura, and
the Public Works Director in Westwood, Massachuse s.

Vicki’s  Civil Engineering degree is from the University of Texas at Aus n and she is a Registered Professional
Engineer, a Public Works Leadership Fellow and an Envision Sustainability Professional. She has served on the
American Public Works Associa on (APWA) Na onal Professional Development and Water Resources
Commi ees, as well as the APWA Center for Sustainability. She served for 3 years on the Board of Directors for
the Ins tute for Sustainable Infrastructure and in 2014 was the recipient of APWA’s Charles Nichols Award for
Environmental Excellence. She also served on the University of New Hampshire’s Environmental Engineering
Advisory Board.

Vicki is very pleased to be working for the County of Orange and also to be back in California, close to where
her daughters and their families reside and where she can enjoy her favorite outdoor sports year round. Please
welcome Vicki to our OC Public Works team!!!

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Remembering
Craig Spencer Wehrman

December 18, 1946 – July 4, 2017

Craig Wehrman, former Chief Deputy County Surveyor, passed away on July 4, 2017 in
Downey, California, a er a courageous ba le with cancer. Craig was born in Covington,
Kentucky on December 18, 1946. He began his career with the County of Orange in February
1990, became the county’s 16th Deputy County Surveyor on September 2, 2005 and the 1st
Chief Deputy Surveyor on February 23, 2012. A er 26 years of service, Craig re red in
February 2016.

Craig loved tennis, going on walks, mathema cs, his morning coffee, dark chocolate, his
a ernoon tea, his job, giving others his personal medical advice, but more than anything, he
loved his family. He was extremely proud of his wife Diana, daughter Rachel and son Jacob.
Craig will be remembered for his wonderful sense of humor, his devout spiritual faith, his
contagious laugh, his welcoming nature, the incredible support and encouragement that he
gave to us all and for his loving and kind spirit that he would never admit to having. Those of
us that had the pleasure of working with him know that he was not just our coworker, he was
a great friend.

Craig was laid to rest on July 10, 2017 at Everlas ng Hope
Forest Lawn Memorial Park in Cypress, California. He will be
greatly missed and forever be a part of our OC Survey family.
Our thoughts and prayers go out to his dear family.

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Deadly Citrus Disease Huanglongbing Detected in La Habra  First Aid/CPR with Automated External 
Defibrillator (AED) Training Available 
Inspectors from the California Department of Food and
Agriculture were going home‐to‐home inspec ng trees a er a Provides instruc on in CPR, Automated External
devasta ng citrus disease was detected in La Habra. Defibrillator (AED) and First Aid techniques. Upon
comple on of class par cipants are issued a
Huanglongbing, (HLB), is not harmful to humans, but can kill citrus cer fica on card valid for a two‐year period to carry
plants. with them. Students will be working on the floor and
should wear appropriate clothing.
"If this con nues to spread this could destroy the citrus industry
of California," said Orange  County  Agriculture  Commissioner  Jeff  All Classes are conducted at 600 W. Santa Ana Blvd.,
Croy. Santa Ana, Suite 105. Parking Valida on provided. This
loca on is within walking distance from 300 North
A rou ne survey by the state found one tree in La Habra with HLB Flower.
and two insects with the bacteria in Anaheim.
To enroll:
"This bacteria is a disease that will kill the citrus tree, there is no (1) In Training Partner, click on course catalogs,
cure. It's a 100 percent kill," Croy  explained. (2) Click on Countywide Training Folder,
The disease has popped up in Hacienda Heights, San Gabriel and (3) Click on CEO Risk Management.
Cerritos in the past.
Coastal and Inner‐Coastal and  
The state inspectors were looking for any signs of HLB and Watershed Cleanup Day 
collected samples to take back to their lab.
 
"They're working on a treatment method to find any diseased
trees and remove those immediately so the disease cannot Keep Waterways Clean by Removing Trash 
spread," Croy said. from Creeks, Rivers and Beaches 

HLB spreads through ny bugs called Asian Citrus Psyllid, which Each year, volunteers from all over Orange County don
are all over Orange County. "They spread it by landing on a tree gloves and scour Orange County’s beaches and inner
that has the disease and then carrying it over just the way the coastal waterways in an effort to rid them of trash that
mosquito would carry blood from one vic m to another," Croy  would otherwise end up in the Pacific Ocean. Join us
explained. on Saturday,  September  16,  2017 to help
make Cleanup  Day  2017  one of the largest volunteer
Croy said if HLB spreads it could devastate the produc on of events of the year.
oranges, lemons and limes in the region and poten ally the state.

His department is urging people with citrus plants to help experts
spot HLB. "The mo ling of the leaves, corky veins, the veins will
pop out, the leaves will start turning yellow, the fruit will
prematurely drop off," he said.

Anyone who believes their plants may be showing signs of HLB
was urged to call the California Department of Food and
Agriculture Pest Hotline, at 1‐800‐491‐1899.

For a complete list of Cleanup Day sites throughout
Orange County please visit h p://
www.coastkeeper.org/ccd

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KUDOS 

ADMINISTRATIVE SERVICES ADMINISTRATIVE SERVICES

I just wanted to say THANK YOU to Denise  Arevalo  from Hello,
Procurement for her hard work, dedica on and excellent
customer service. We are lucky to have you on our team!!! I need to recognize the posi ve a tude, efficiency and
Here are a just a few notes received; professionalism that Jessica  Cortez has always presented
whenever I need to contact her regarding requisi ons. She
Denise,  consistently goes the extra mile, and does a superior job. Her
internal customer service skills has made a great difference
Shout out to you. As always, you are extending your to our organiza on. I commend Jessica for her dedica on
con nuous support to the CUF team. Thank you very much. and her winner's a tude!

James Felipe  Thank you, Glory Zamora, OC Infrastructure Programs

Great job Denise, thanks for your help! Gracia  Prado‐OCPW Human Resources was recently given a
couple of tools from me to hopefully help her further learn
Joe A. Urbano, OC Fleet Services business needs for OCPW personnel with regards to
their keycard access.
Thank you for all your help,

Donald Ries, OC Facili es—Maintenance e& CUF

Mike Macias, Just today, I no ced work order requests filtering in that she
has submi ed and they are very clear on how the Building
The Procurement Managers would like to recognize your Access staff should meet the needs (assigning access to the
efforts and thank you for doing a great job with reaching out keycards for the employees' exact repor ng loca on).
to numerous vendors regarding the new contract terms, per
a Board direc ve. It is obvious to me that Gracia developed a plan to
communicate with the responsible site staff before
Also, in addi on thank you for taking the ini a ve and submi ng work order requests to ensure she has the right
leading the team with the file room cleanup! There was so informa on included.
much progress made in just one day!
We are happy to have you on our team! Gracia,  although you've asked to meet with me to be er
understand the tools provided, and I have not yet obliged
Nicole Swain, Administra ve Services you, I believe you began to train yourself and you've
embraced how to u lize the tools without my help. Very
Two high fives to Anna Tutor! Impressive and Commemora ve!
Thank you. :)
I just want to commend Anna  Tutor  from CQA on her
assistance with Lean Six Sigma. Her knowledge and pa ence Lisa Harris, Administra ve Services
has been very valuable and she is surely appreciated!
High Five to the Finance Services Team,
Thank you!!!
Brandon Duncan, Administra ve Services The department's 7‐Year CIP is headed to the Board on May
23rd and the budget documents for next fiscal year have
Thank you Dana Hernandez for being a pleasure to work been updated and submi ed for the Annual Budget Hearings
and always providing excellent service with OC Expediter in June. I know there is a lot of me and effort (and quality
requisi ons. Your assistance in genera ng encumbrances so control) put into these efforts. Many thanks to you all for
quickly helps OC O&M tremendously! :) your diligence in suppor ng these major tasks.

Maria Saldana, OC Opera ons & Maintenance Keep up the good work!!!
Sincerely, Shane Silsby, OC Public Works Director

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KUDOS 

ADMINISTRATIVE SERVICES ADMINISTRATIVE SERVICES

Hi Kris ne Mariscal,  Marc Galliano, 

I just wanted to send you a special shout‐out regarding Please extend my gra tude to all HR staff that was involved
Jessica  Cortez for her efficiency and quick ac on. I had to in the AM II recruitment for Construc on Management. I
turn over a request to Jessica that someone else was already appreciate their effort toward comple ng this process so
working on because of the ght deadline we were given by expedi ously. Filling this vacancy so quickly minimizes
an outside organizer in obtaining a cket to an awards impacts to the Construc on Management Business Unit and
ceremony set to take place the next day. I couldn't contact facilitates the transi on for all staff.
the person I had been working with prior and the deadline
was fast approaching. Luckily I was able to get a hold of Please give kudos to Melanie  Ramos,  Gina  Seanez,  Arleen 
Jessica and she took care of making sure we got the cket Berberoglu and anyone else I may have missed for making
purchased just in me, and sent me the receipt along with this happen.
the cket. I appreciate so much that she realized the sense
of urgency and took accountability at ge ng things done Thanks again,
without further prodding. This isn't the first me she has Octavio Rivas, Deputy Director, OC Construc on
responded to my request and treated it with utmost
urgency, and I would like to thank her for her efforts and Melanie Ramos and Arleen  Berberoglu: 
awesomeness with an email commending her for such a
great job. Thank you for all your assistance with the CQA Staff
Specialist posi on. Your help was invaluable to use during
Michelle P Curameng, OC Public Works  the recruitment and we appreciate your quick responses to
all our requests. We truly appreciate your efforts.
Ul mate Customer Service‐  Lisa  Harris‐Administra ve
Services, The Centralized Quality Assurance Division

Many thanks to Lisa  Harris for always helping us when we DEVELOPMENT SERVICES
have an issue with the card access system. Whatever the
problem; her knowledge of this system, her professionalism Circula Panorama/Vista Panorama
and her detail of explaining the correct way to submit
requests in this system are much appreciated. I'd like to We received a thank you note from a resident in the area
send Lisa a special Thank you for assis ng myself and Maria  acknowledging the great job being done. Charles Michinock
Abrogar of Survey last week on providing guidance to is the Grading Inspector in the area and his work is greatly
Maria for Maria to process card access requests for Survey appreciated.
staff.
Alice Young, Development Services
Thank you,
Michele Bartholomew‐OC Environmental Resources ENVIRONMENTAL RESOURCES

I’d like to acknowledge Vanessa Rooke for taking the lead as Good a ernoon Elaine Miller,
the first presenter sharing best prac ces in department
policy and procedures. As the policy coordinator for OC Thank you so very much for your assistance. I think it may be
Public Works, Vanessa has developed the a ached exactly what I need to make the bank happy. But then again
materials/tools that are essen al for policy and procedure who really knows what makes them happy. I really
management. Vanessa’s excellent presenta on of these appreciate your helping me. Tell Amanda  Carr  that I think
materials at the Quarterly Policy Coordinators Mee ng you are awesome. Hope you have a great Memorial Day
encouraged collabora on among departments to create, week end.
revise and publish policies. Vanessa, I appreciate your
efforts. Thank you. Thanks again, Darryl  Bassani, OC Resident.

Linh Ly, CEO’s Office

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KUDOS 

ENVIRONMENTAL RESOURCES

Jeff Croy and Chris ne Mendivil‐Knapp Hi Chris ne Mendivil‐Knapp,

I’d like to give some feedback on Celina  Gu errez’s  A member of the pest control industry just came in to
performance. Overall she’s been great. She started here at the update their business registra on. Kieu  Tran  was helping
beginning of the July 1 WAM billing cycle and due to the high him. When the client found out what her name was he lit up
volume of bills that went out, I had concerns that she would and said “Oh, you’re the one who is so helpful!” referring to
be overwhelmed. The WAM billing can be quite an her communica ons with him via phone and email. A er she
in mida ng task to take on, especially if you have no was done ge ng his paperwork and payment together he
experience in it. However, she is doing very well. Some of my said to her “I have 30 years in the business dealing with all
own small personal observa ons are: the County Agriculture Departments in the area and you are
1. Her customer service with the general public is excellent. the nicest person I have ever worked with.”

With the high volume of phone calls she is receiving, she What a compliment! Thanks,
listens well and promptly handles our customers issues Damara Trumbauer, OC Environmental Resources
quickly.
2. She does a great job at resolving customer disputes and Kyle Olson takes good care of our records!!
reconciling invoices by proac vely communica ng and Donna Barnes, OC Environmental Resources 
coordina ng with supervisors, the inspector team, IT, and
TTC. Kyle Olson,
3. She is organized and detailed oriented. Celina has
developed her own tracking system to account for credit Thank you for maintaining our licensing records. See
memos, deposits, and disputes. In the past, we had some comment below from Merry Wells (CDFA).
headaches over some of our customer’s payments and
how TTC applied these payments to our customers Jeff Croy, Agricultural Commissioner
invoices, but, tracking these events should prove to
alleviate some of our past problems. Thank you for the list, Jeff, it helps immensely. I will process
4. She learns quickly and has an eagerness to learn more and these licenses and send them to your office for distribu on.
provide more efficiency to our processes. This a tude will
be helpful, especially when we implement the LMS Merry Wells, CDFA
system.
Jamie Habben, Jian Peng, Chris Crompton, Elaine Miller,
Her performance in taking on the WAM billing process has
alleviated a large workload off Seth and I. Also, in comparison See below for well‐deserved kudos from Santa Ana Regional
to our past working rela onship with TTC, which was not the Water Quality Control Board Member Lana Peterson on our
best…………..the email from Jenna  Garcia  demonstrates she is Newport Bay Watershed tour. Thanks for all of your efforts –
doing very well working with the complex billing issues we both informa onal/topical and logis cal. I also received very
encounter. She’s a good team player and I’m sure TTC would posi ve feedback from Supervisor  Do  and his staff, Luigi 
agree with me too. Luciano and Manning Pham.

Thanks, Great job.
Anthony Bong Lee , OC Environmental Resources Amanda Carr, Service Area Deputy Director

Hi Seth Birenbaum, Hi Amanda,

I know we are s ll in the thick of the mely payments, but I Just wanted to send a note of thanks for the tour yesterday!
wanted to let you know that Lilia has provided some great It was very informa ve especially for a rookie like me. I'm
feedback regarding Celina  Gu errez. She has made this mostly in awe of what it takes to ensure our water supply
process move forward smoothly and we really appreciate her and its quality. Please extend the thanks to the members of
a en on to detail and assis ng with the various requests we your team for coordina ng and facilita ng the day.
have.
All the best,
Sincerely, Jenna Garcia, Office of the Treasurer‐Tax Collector Lana Peterson, Santa Ana Regional Water Quality Board

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KUDOS

FACILITIES—MAINTENANCE & CUF FLEET SERVICES

Thanks David  Ahern for your “above and beyond” I just want to recognize and thank Mr.  Robert  Markworth,
performance!!! And thanks Robert  Kmetz!! Just another Supervising Automo ve Mechanic at the County Garage. He
Friday. always does his best to accommodate our vehicles and get
them returned to us in a mely and professional manner.
Doug Woodyard, OC Facili es ‐ Maintenance & CUF For example, today I took one of our YGC vans in to get the
brake lights replaced, and he and his team got me out the
To all: door in under 5 minutes!

This morning I asked David Ahern, our newly hired project I am very grateful to him and his team for keep our vehicles
manager, to swing by the Bridges shelter to photograph in good working order, so that we can safely do our job.
the exis ng propane tanks to assist ge ng a vendor to
respond. Once on site, David took it upon himself to Tomas Fuerte , Deputy Juvenile Correc onal Officer
disconnect the tanks, load them in his personal truck, and
get them refilled and reinstalled to expedite resolving the To Frank Avalos, OC Fleet,
issue.
OCSD just placed the last two Carl Moyer buses into service. I
Robert  Kmetz has arranged for Matheson Gas to meet want to thank OCPW Fleet Services for your support during this
Aus n or his designee on site to provide ongoing service grant project. I know a lot of effort was expended from your
as needed. Robert  has also dispatched Royal Restrooms team to meet all the required grant deadlines. I specifically
for repairs as well. would like to thank Frank  Avalos  for his efforts. Nancy  stated
that she heavily relied on Frank to assist with execu ve orders
Thank you and bus records that OSCD did not have access to. He also
Ed Robb, OC Facilitates Design & Construc on joined Nancy  on record for ARB Moyer Public Comment to
express the Department's need for the project eligibility. The
FLEET SERVICES teamwork provided by OCPW Fleet Services made this program
a success and I truly appreciate all of your efforts suppor ng
Good A ernoon Todd Eggers OCSD and the Research & Development team. Please pass on
our gra tude to Frank.
Once again, I need to tell you how awesome Civic Center
Garage is along with Rob  Markworth  and Kevin  Wilson. Thanks,
Poor Rob  is probably sick of my phone calls, but he is Ma hew Monzon, Orange County Sheriff's Department
always so friendly and helpful. Not sure if you know, but
San Clemente has been in a pinch for units lately, with Hi Rob,
one of the units doing things that none of us could figure
out. But, of course civic center figured it out. They have I wanted to give you some feedback on the idea you came up
helped me out tremendously, ge ng my new cars with, by having the Blac‐Rac Tac cal Weapon Mount the Clam
finished and down here as quick as possible. If I tell them I Shell Shotgun Mount and the switch key all keyed the same for
am short on volunteers they figure out a way to get my your OCSD vehicles. The Blac‐Rac Weapon Mount has evolved
car to me. I also have to give a shout out to John White over the years by ge ng feedback and sugges ons from many
and the guys at south county, everyone there has been so of the Federal, State and local Law Enforcement Departments.
helpful, and John has been ge ng me supplies that I need The sugges on you made to key everything the same in regards
in the blink of an eye. Some mes saying thank you isn't to the Weapon security in the vehicles, is another one of those
enough, I just wanted you to know how much I appreciate ideas that is now being implemented by Blac‐Rac. Many of the
all of them and the extra mile they go for me. My unit Departments that u lize the same type of system for securing
board has never looked be er, and I have all of them to their Weapons as the OCSD. Using the Blac‐Rac, Clam Shell and
thank for that. Switch Key have all said that it totally makes sense to have one
Key and are going to implement the same setup in their
Have a great day! vehicles. Thanks for your sugges on. It's going to be a very
beneficial setup for many Departments.
Stephanie Jones, Orange County Sheriff’s Department
Mike Cur s, President, Boss Safety Products

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KUDOS

INFRASTRUCTURE PROGRAMS OPERATIONS AND MAINTENANCE

Dear JoDee Goetz, Kudos to Alex  Ortega  and the en re Open House
coordina on team for pu ng on a great event while
It was a pleasure talking to you on the phone. I appreciate all educa ng hundreds of people about OC Public Works. A
your help and for the Copy of the Contract and Amendment. great me was had by all. Many thanks and good work!!!
look forward to mee ng you in person when the next me I
am at the County. Sincerely,
Shane Silsby, Director, OC Public Works
Again, thank you very much, EXCELLENT SERVICE.
Good morning, Kevin  Onuma,  AJ  Jaime,  Russell  Casas,  Ted 
Sincerely, Luckham and Khalid Bazmi:
Darab Bouzarjomehri, P.E., Atkins 
On behalf of Supervisor  Andrew  Do, please accept our
OPERATIONS AND MAINTENANCE apprecia on for your efforts on Saturday. County, City and
Community were able to work together seamlessly for a
Dennell  Giustorobelo  contacted OC O&M’s front desk to common cause. We look forward to working together on
give everyone involved in resolving case #’s OC17‐009147 a many other projects in the future.
huge thank you for the recent cleanup of Crescent Retarding
Basin. Again, thank you for your con nued dedica on to the City of
Santa Ana and their residents.
Thank you Mike and Russell!
Best,
Robert Pyzow called to thank the graffi crew for removing Ofelia Velarde‐Garcia, Policy Advisor, BOS 1st District 
the graffi .
Hello Kevin,
I am looking forward to the annual open house tomorrow.
OC Public Works is well represented by this event that took As your teams can a est to, I was at the inlet early on
many hours by many employees to execute. I know that Monday morning and in the a ernoon and several mes
many of you are working hard right up to the end and your each day. I was also present when they were finished in
efforts are greatly appreciated. It is going to be a lot of fun! Thursday. I would like to personally thank the OCPW office
and the crew that was sent out to clear the channel. From
Most sincerely, the day I contacted your office to the last day of dredging it
Shane Silsby, Director, OC Public Works was less than two weeks. What a phenomenal job! The inlet
is now open, we are seeing a flush of the marshland from
Hi Ryan and Ma , high de to low de and we never lost any animal life as a
result of the blocked inlet.
I just want to say thank you for coordina ng the work last
night. Thank you to all of your staff for their efforts last Again, thank you very much.
night. John Villa, Hun ngton Beach Wetlands Conservancy

The traffic control, sand blas ng and stenciling all went well Hi Kevin Onuma,
and was completed according to the design plans.
Alec  Gamez won first place in the backhoe compe on at
Thank you, the MSA training trade show. Great stuff!
Philip Nitollama, Public Works Department,  
City of Mission Viejo Alex Ortega, OC Opera ons & Maintenance 

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KUDOS

OPERATIONS & MAINTENANCE OPERATIONS & MAINTENANCE

Good Morning, David Lasky would like to extend a big thank you to you and
your staff for the prompt graffi removal reported under
I would like to recognize one of my Supervisors, Guy  CRM case OC17‐009379. Great job!
Ba erton  for a job well done. We are currently working
through a project, specifically needing to drain the Villa Hi Karen Gaipo,
Park Dam to allow for repairs and maintenance to the sub‐
drain system. As a result of releasing the water, being Greg  Danahur  would like to extend a big thank you to you
conducted at night, there has been reports of “ro en egg” and your staff for the prompt graffi removal reported under
smell by various people in the neighborhoods in Orange, CRM case OC17‐009811 .
Villa Park and Anaheim Hills.
Thank you,
We have been fielding numerous calls from the public on Maria Saldana, Opera ons &Maintenance
the smell and Guy has been in touch or reached out to all
of them and explained the project, the issue of the smell To: Graffi Crew:
and has worked to put all at ease through listening to their
issues, being apologe c for the inconvenience and being Greg Danahur le a message on the graffi hotline thanking
personable and compassionate. the graffi crew for going out twice this week.

Subsequent to his calls, I received a call from one women Kudos to Ray  Sanchez  and Maria  Saldana  for the “amazing
who praised Guy for taking her call, listening to her and work” on case # OC17‐010188 (Tree Services)!
through his knowledge and experience, explained the
situa on in a manner to which she could understand. In Jack  Hanson  described his experience with OCPW O&M as
fact, she used the words “amazing”, “He’s a keeper “ in her “very posi ve, awesome and pleasant.”
descrip on of her experience with him.
He would like to thank Ray and Maria for being so “nice,
When I approached Kevin Onuma with this, he suggested I quick and resolved” with his concern.
send a note off to you to be used for the newsle er or
other means to which we recognize excellent performance Thank you,
and in this case outstanding customer service. Marcie Lopez 

Please let me know your thoughts on sharing this and if SURVEY
there is anything else I can do to assist. I appreciate your
Hi Five Brian Anderson (GIS Support),
me and look forward to having Guy recognized
throughout the OCPW organiza on. I was in need of GIS data analysis for a project and called
Brian today for assistance. Even though Brian was
Thank You, busy wrapping things up in prepara on for being out at a
Ted Luckham  conference, he took the me to quickly run the data I needed
a week ahead of schedule so I could pass along the
Please extend a big thank you to Brian and Brad for a great informa on to my project partners ahead of schedule.
effort this weekend se ng up the traffic control for the car
show on Del Prado. I received nothing but posi ve feed‐ Brian, you've always been so helpful over the years, and I
back about them and the way the event went. Heather at really appreciate you going way above and beyond today to
the Chamber could not be happier with you guys. Thanks deliver the data I needed so quickly.
for all your help (and Andrew’s) too in preparing for the
event. Thanks!
Jennifer Shook, OC Environmental

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Sample Badge By John Salinas, Safety and Training

 
DISASTER SERVICE IDENTIFICATION 

If you currently hold a County iden fica on card take a look at the back of the card and you will see “Disaster
Service Iden fica on” and a statement that the Government Code has declared you a Disaster Service Worker
subject to disaster services, ac vi es and such. What does that mean? What Government Code is it referring
to?
The Government Code is the State of California Government Code Sec on 3100‐3109 which states in part that
for the protec on of health and safety and the preserva on of lives and property all public employees and
volunteers in accredited emergency organiza ons are declared to be Disaster Service Workers. This includes
all County employees, Red Cross Volunteers, and other relief organiza ons recognized by the State Office of
Emergency Services.
The individual must affirm an oath of allegiance as outlined in the Cons tu on of the State of California, Ar cle
20, Sec on 3, before performing du es as a Disaster Service Worker.
As a Disaster Service Worker you should be allowed to travel to/from your regular place of employment should
road blocks or checkpoints be in place to control crowds. It is not a get out of jail free card; it simply iden fies
you as a government worker. At a road block you may be asked to show more than one type of ID to jus fy
why you need to access a restricted area a er a disaster.
Depending on the nature of the disaster and your role officials may grant you access into the area. Their
decision will be based on your safety and your role in safely providing assistance. Remember when assis ng
with an emergency, or any me you are at work, you should not par cipate in any assignment or du es you are
not trained in or accustomed to doing. This would violate your employers Injury and Illness Preven on Policy,
and State regula ons. Always keep your County iden fica on card properly secured and accessible.

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As a major regional service provider, the County’s fleet of more than 3,000
vehciles and equipment have a major presence on Orange County roads.
Most of the County’s vehicles out serving the community are easily
recognized by appropriate decals such as OC Sheriff patrol vehicles and
Proba on vehicles. However, that is not always the case with many of the
other essen al vehicles and work trucks that also provide cri cal services
to the public.

Therefore, in an effort to highlight the great work County employees do The County’s vehicles are managed by OC
and their presence within OC communi es, new County seals and decals Fleet Services, a part of OC Public Works
are being placed on both the driver and passenger doors on most County
vehicles. The new decals will be applied to fleet vehicles that are not
already subject to departmental approved standards. All other standard
vehciles will receive the new decals before they are placed into service or
as they are brought in for regular maintenance.

For addi onal informa on, visit h p://www.ocgov.com/pw/fleetsrv/.

On April 27, 2017, OC Public Works announced the launch of a new online system called “myOC eServices,” a
streamlined site community members can use to easily submit and tracks service requests.

The new site gives users the ability to request services provide by OC Public Works, track the status of exis ng
services requests, view a service request map and find informa on on frequently reported issues.
The issues that can now be reported or addressed through myOC eServices include:

Bee Services Signs and Pavement Markings
County Fences and Walls Street Sweeping
Drains and Floods Traffic Issues
Graffi Removal Trash/Debris Removal
Pothole Repair Tree Services
Sidewalk Maintenance Water Pollu on
Weed Abatement

Next month, OC Public Works plans to expand myOC eServices to include comprehensive land use, building and
subdivision permi ng services provided by OC Development Services. The new myOC eServices site has the
capability to be expanded over me as part of the County’s overall effort to offer Orange County residents a
convenient one‐stop shop for mul ple service op ons.

County employees are encouraged to take a look at myOC eServices, and share informa on about the site with
family and friends. Check out the new system at h ps://myoceservices.ocgov.com/.

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The California State Associa on of Coun es (CSAC) released a video earlier this year highligh ng OC Public Works’
Adopt a Channel Program, which earned a 2016 CSAC Challenge Award.

The Adopt a Channel Program, which is similar to the Adopt A Highway Program, provides an opportunity for
organiza ons, businesses and residents to adopt a flood control channel. By partnering with members of the
community, the program helps improve the physical appearance of Orange County’s flood control channels in
neighborhoods and enhances the environment through trash and graffi removal.
Channel adop on includes ac vi es such as inspec ng the adopted site on a rou ne basis, collec ng trash and
debris from the adopted site and iden fying household hazardous waste for pick up for pick‐up by OC Public Works,
pain ng over graffi , and iden fying other issues or challenges observed within the channel and no fying OC Public
Works.

Adopters benefit by posi vely impac ng the environment and se ng an example for the community. They also
receive public recogni on through signage at the adop on site; the ability to use Adopt A Channel imagery on their

own organiza ons’ le erhead, email, social media, etc. and
through acknowledgement in Adopt A Channel website
content.

Current adopters in the Adopt A Channel Program include
Disneyland Resort, Bolas Chica Conservancy, The Ranch at
Laguna Beach, The Sharp Family, Tetra Tech, Inc., Orange
County Conserva ons Corps, Yorba Linda Sunrise Rotary Club,
Orange County Water District and Regent Associa on Services.

The CSAC Challenge Awards provide California’s 58 coun es an
opportunity to share their best prac ces with County officials
around the state and na on. The call for entries for the 2017
CSAC Challenge Awards was distributed in April.

In March 2017, OC Public Works engineers visited the
Panorama Heights community to assess loca ons iden fied
for future installa on of new metal beam guardrails to
enhance safety and protect members of the community
from going down the steep slopes in the area.

Regina Hu, Sandra Ly and Tony Mireles verified gas line
reloca ons, trenching and removals, and coordinated with
the Southern California Gas Company to resolve any issues.

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EMPLOYEE RECOGNITION AWARD Fun Facts About California
NOMINEES
 
DIRECTOR’S AWARD TEAMWORK AWARD
 Apple computer, Barbie doll, Disneyland,
John Chang CRM Team of: Frisbee, blue jeans and Fortune cookies
Larry Stansifer Amanda Aprahamian are only a few of many things that were
Cort Distanislao invented in California.
CUSTOMER SERVICE AWARD Daisy Corona
Duc Nguyen  The world’s 1st McDonald’s restaurant
Charles Gus n Joe Villa opened in San Bernardino in 1940.
Denise Arevalo Kimberly Buss
Eileen DePuy Lori Manasco  The oldest standing tree in the world is
Guy Ba erton Nina Quimsing located in California’s White Mountains
Janet Rivas Robert Rodarte and is es mated to be 4,650 years old.
Jessica Cortez Seth Birenbaum
Jim Mar n Stacy Schenkel  California has more na onal parks than
Philip Pappas Vincent Mar nez any other state in the US.
The Employee Services
Team of: Facili es Team of:  California is the land of extremes. Both
Brandon Duncan Alan Reed the highest point in the con guous United
Nancy Ehlers Amy Ojima States, Mt. Whitney (14,494 feet) and the
Nick Ballon Art McClure lowest point in North America (Badwater
Donald Cervellone Basin in Death Valley) are in California and
INNOVATION AWARD Ed Robb they are less than 100 miles apart.
PRA Team of: Eric Nelson
Megan Jimenez Gary Link Money Saving Tips for Living in 
Minh Luong Gerald Walker California 
Wendy Brown Joe Bovard
John Costa  Buy Energy‐Efficient—residents receive
SHINING STAR AWARD John Vindehal hundreds in electricity savings by inves ng in
Juan Tejeda energy‐efficient appliances, such as air
Anna Tutor Larry Zerr condi oning systems and washers and
Daisy Corona Leonardo Ordaz dryers. Furthermore, enrolling in load
Durand Long Locke McFarland management and off‐hour rate programs
Pipit Widjaja Ma Durbin provide addi onal yearly savings of up to one
Michael Dysthe hundred dollars.
Richard Williams
Robert Buckingham  Drive Fuel‐Efficient Cars‐ Public
Robert Saddler transporta on works well in San Francisco,
Tam Pham but for the states’ majority, transporta on is
Tim Corbe a high, but necessary expense. To keep car
Vandel Wilderdky related fees low, purchase budget‐friendly
Wayne Schaaf vehicles.

 Shop Seasonally—California represents a
hub of fashion. However, for the budget‐
minded, shopping out of season keeps
shoppers in style. When winter clothing gets
discounted to make room for spring ou its,
shop the sales and store the items for the
following year. Never neglect the clearance
sec on.

1144 

Director’s Award
John Chang, Shane Silsby

Extraordinary Customer Service Award Shining Star Award
Shane Silsby, Charles Gustin Shane Silsby, Daisy Corona

Innovation Award Teamwork Award
Shane Silsby, Wendy Brown, Seth Birenbaum, Nina Quimsing, Colby Cataldi,
Minh Luong, Megan Jimenez
Daisy Corona, Amanda Aprahamian,
Shane Silsby, Cort Distanislao

Teamwork Recipients Not Photographed:
Duc Nguyen, Joe Villa, Kimberly Buss, Lori Manasco, Robert Rodarte, Stacy Schenkel, Vincent Mar nez

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2nd Quarter Service Awards

30 30
Years Years

Development Services Facilities—Maintenance & CUF
Colby Cataldi, Linda Smith, Shane Silsby Tim Corbett, John Boles, Shane Silsby

25
Years

Administrative Services
Becky Juliano, Avelino Javier, Shane Silsby

15 15
Years Years

Environmental Resources Facilities ‐ Design & Construction
Amanda Carr, Jamie Habben, Shane Silsby Vicki Quiram, Hua Lin Hsu‐Wingard, Shane Silsby

Not Photographed:

Joseph Cummins, Frank Lopez Richard Lam, Duc Nguyen Vincent Mar nez
Abel Rosas Robert Saddler

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New Hires 5 Smart Tricks to Making  Cleaning Easier 

& 1. Use Ice Cubes to Deodorize a Garbage Disposal: Get rid of
odious odors: Feed ice cubes made of vinegar down your
Transfers disposal. Flip the switch to grind the cubes, flush with cold
water.
Administrative Services
Derek Coor—Buyer I 2. Use Rice to Clean a Coffee Grinder—Get the inside of your
Kevyn Cobos—Buyer II coffee grinder squeaky clean: Run a handful of white rice
Chris na Rojas—Buyer II grains through the empty grinder to remove trapped
Uriah Creighton—Buyer I coffee grounds and stale odors. Toss the rice, then wipe
the grinder clean.
Development Services
Kristen Aiu—Engineering Technician II 3. Use a Coffee Filter to Dust—Dust on your flat screen TV or
computer monitor? A coffee filter will work quite nicely
Environmental Resources (and safely) in place of a microfiber cloth, leaving screens
Sarah Chiang—Environmental Resources Specialist I lint free.

Facilities Maintenance & CUF 4. Use a Lemon to Freshen a Cu ng Board—Lemon juice will
Scot Wolf—Project Manager III work magic on food‐stained cu ng boards made of light
  wood or plas c. Slice a lemon in half, squeeze the juice
Infrastructure Programs onto the soiled surface, rub, and let sit for 20 minutes
Darla Linan ‐ Informa on Processing Technician before rinsing. Your cu ng board will be stain‐free and
smell lemony fresh.
Operations & Maintenance
Maximo Pedraza—Equipment Operator 5. Use Baking Soda to Unclog a Drain—If your drain moves
Richard Taylor—Equipment Operator slow, unclog it by pouring 1/2 baking soda, then 1/2
vinegar down the drain. Cover the drain with a wet cloth
ENVIRONMENTAL RESOURCES and let sit for five minutes. Uncover, and flush with
steaming‐hot water.
Claire Leveille 
FLEET PROMOTIONS

Steve Beach ADMINISTRATIVE SERVICES
Dana Hernandez—Buyer II
  Jessica Cortez—Buyer I

CONSTRUCTION
Alfredo Mora—Engineering Tech II

DEVELOPMENT SERVICES
Reggie Plowman—Supervising Building Inspector
Andrew Valle—Building Inspector IV

ENVIRONMENTAL RESOURCES
Jennifer Shook—Administra ve Manager I

INFRASTRUCTURE PROGRAMS
Sahar Parsi—Civil Engineering Assistant

SURVEY
Ryan Forest—Survey Party Chief
Lily Sandberg—Administra ve Manager II
Michael LaFontaine—Sr. Land Surveyor
Steven Strom—Survey Instrumentman

1177 

COOKS CORNER DID YOU KNOW?

Grilled Chicken Breast with Spicy Peach Glaze  OC Public Works Polo Shirts 

Ingredients: OC Public Works Employee Polo Shirts are now
2 cups peach preserves or jam available for employees to purchase. The OCPW Polo
3 Tablespoons olive oil, plus more for brushing shirts can be ordered through the Order Form (see link
2 Tablespoons soy sauce below).
1 Tablespoon Dijon mustard
1 Tablespoon finely chopped garlic 1. Complete the form and email it to
1 small jalapeno, finely chopped cory@manha ans tching.com or call
Kosher salt and freshly ground pepper (714) 521‐9479 to place order.
8 Frenched chicken breasts (chicken breast with wing
a ached) 1. Employee pays Manha an S tching directly.
4 ripe peaches, cut in half and pi ed 2. Order will be delivered to HGO building and

Combine the peach preserves, olive oil, soy sauce, mustard, delivered via the pony mail.
garlic and jalapeno in a medium bowl and season with salt 3. OC Public Works polo shirts can be worn during
and pepper. Reserve 1/2 cup.
business hours, but professional business a re
Preheat the grill. Brush the chicken with olive oil and season must be worn if a ending formal mee ngs or
with salt and pepper. Place the chicken skin‐side down and events.
cook un l golden brown, 6 to 7 minutes. Turn over and 4. Shirts come in various colors and materials.
con nue cooking for 5 to 6 minutes. Brush both sides with
the peach glaze and con nue cooking un l done, an OCPW_OrderFormFinal.pdf
addi onal 4 to 5 minutes.

Place the peach halves cut side
down on the grill and grill for 2
minutes. Turn over, brush with
the reserved 1/2 cup of peach
glaze and grill un l the peaches
are so , 3 to 4 more minutes.

Message from the Editor

Please direct items for the newsle er including ar cles, photos,
events, excellence in customer service (kudos) and recipes to the
communica ons email address:
Communica [email protected] 

CONTACT:
Wendy Brown at (714) 245‐4570
[email protected]

EDITOR:
Larry Stansifer

SOCIAL MEDIA
www.facebook.com/ocpublicworks
www.twi er.com/ocpublicworks
www.flickr.com/ocpublicworks

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