Four Points by Sheraton Kuala Lumpur, Chinatown No 2, Jalan Balai Polis, 50000, Kuala Lumpur, Malaysia T 603 2035 7333 F 603 2035 7332 FOURPOINTSKUALALUMPURCHINATOWN.COM Dear Valued Guest, A warm welcome to Four Points by Sheraton Kuala Lumpur, Chinatown, we are really excited to have you stay with us. In order to enhance your experience in our hotel, we would like to provide you some basic hotel information. (A) Food & Beverage Services and Outlets 1. In-room Dining Our in-room dining service is available from 7:00 AM to 10:30 PM, with the last order being taken at 10:15 PM. To place an order, scan the QR Code provided in your room. This will direct you to our in-room dining menu, allowing you to choose from a wide range of delicious options. 2. Outlets We also want to remind you that we have three interesting Chinatown-inspired F&B outlets. Mention code word “CHINATOWNEATS” when making a reservation at our outlets to enjoy 15% off your total bill. Just walk right in to have a chat with the friendly team or contact our Front Desk for more details on the terms and conditions. Refer to table below for operation hours. Quan’s Kitchen Lady Yi’s Tea House Jann 7 AM to 10 PM 11 AM to 7 PM 4 PM to 12 PM 3. Payment When utilizing our food and beverage services, please note that payment is to be made directly at the time of purchase via cash or a debit/credit card. If you prefer to have the charges billed to your room, please visit our Front Desk team and leave a sufficient deposit. (B) Facilities We are pleased to offer the following facilities for your enjoyment and convenience: 1. Parking The parking fee is RM5.00 per day, allowing for multiple entries until the cut-off time of 12 AM. To avail of the discounted parking rate, we kindly request you to validate your "Touch N Go" card or debit/credit card used to enter the car park at our Front Desk on Level 7 on a daily basis. The payment will be deducted directly from the card upon exiting the car park. 2. Fitness Center Located at Level 7. Open from 7:00 AM to 11:00 PM. 3. Swimming Pool Located at Level 7. Open from 7:00 AM to 8:00 PM. 4. Baggage Storage For your convenience, we offer a baggage storage room located on Level G. This facility allows guests to securely store their bags before check-in or after check-out. 5. Self-service Laundry & Dryer Facilities Located in the Luggage Room on Level G. Open 24 hours daily. Washer Dryer RM12 for a 35-minute cycle (additional RM1 charged per additional 3 minutes) RM12 for a 30-minute cycle (additional RM1 charged per additional 3 minutes) Note: Guests need to purchase tokens to use the machines. It is recommended to provide exact change, as no refunds are given for extra tokens. Detergent is included with the machine. The weight limit for each machine is 10KG. The self-service laundry facility is operated by Smart Solution Engineering Sdn Bhd. Use at your own risk. The Hotel is not responsible for any loss or damage to personal property. Please report any malfunctions or concerns to +6011-1907-0029. (C) Smoking Policy Smoking is strictly prohibited within the hotel premises, including guest rooms. We kindly request your cooperation in adhering to this policy. In the event that smoking is detected, a RM600 recovery fee per incident will be charged and applied to your guest folio. For further information or any assistance, our dedicated Front Desk team is available to assist you 24 hours a day. You can contact them by simply dialing '0' from your room phone. We wish you a pleasant stay!
Four Points by Sheraton Kuala Lumpur, Chinatown No 2, Jalan Balai Polis, 50000, Kuala Lumpur, Malaysia T 603 2035 7333 F 603 2035 7332 FOURPOINTSKUALALUMPURCHINATOWN.COM 尊敬的客人， 热烈欢迎您入住吉隆坡唐人街福朋喜來登酒店，我们非常高兴您选择入住我们的酒店。为了增强您在我们酒店的体验，我们向您提供一些基本的酒店信息。 (A) 餐饮服务 1. 客房送餐服务 我们的客房送餐服务时间为上午 7:00 至晚上 10:30，最后点餐时间为晚上 10:15。如要订餐，请扫描房间内提供的二维码。这将引导您进入我们的客房送餐菜单，让您可以从多种美味 佳肴中挑选。 2. 餐厅开放时间与服务 酒店拥有三家充满唐人街特色与风格的餐厅。在我们的餐厅预订时提及代码”CHINATOWNEATS””即可享受 15% 的折扣。只需联系我们的服务人员或前台以获取有更多详情。营业 时间请参阅以下。 Quan’s Kitchen 筠秀偲厨 Lady Yi’s Tea House 瑜娘茶馆 Jann 甄餐厅 上午 7:00 至晚上 10:00 上午 11:00 至晚上 7:00 下午 4:00 至晚上 12：00 3. 付款方式 我们的餐饮服务都可以通过现金或借记卡/信用卡付款。如果您希望将费用记入您的房间账单，请在前台留下足够的押金以开启记账服务。 (B) 设施 为了提高您的入住体验，我们很高兴为您提供以下设施： 1. 停车费 停车费为每天 RM5.00，允许多次进入，直到上午 12 点截止时间为止。为了享受折扣停车费，我们恳请您每天在 7 层前台验证用于进入停车场的“Touch N Go”卡或借记卡/信用卡。离 开停车场时，费用将直接从卡中扣除。 2. 健身中心 位于 7 层。营业时间为上午 7:00 至晚上 11:00。 3. 游泳池 位于 7 层。营业时间为上午 7:00 至晚上 8:00。 4. 行李寄存 为了您的方便，我们在 G 层设有行李寄存室。该设施允许客人在入住前或退房后安全地存放行李。 5. 自助洗衣及烘干设施 位于 G 层行李室。每天 24 小时开放。 洗衣机 烘干机 RM12 一次 35 分钟 （每增加 3 分钟需加收 RM1） RM12 一次 30 分钟 （每增加 3 分钟需加收 RM1） 温馨提醒： 客人需要购买代币才能使用洗衣与烘干设施。 建议提供准确的零钱，因为额外的代币不予退款。 机器附带清洁剂。 每台机器的重量限制为 10KG。 此设施是由 Smart Solution Engineering Sdn Bhd 提供，非酒店所有。如使用设施时遇到任何状况与问题，请联系 +60111-1907-0029。 (C) 吸烟政策 酒店内严禁吸烟，包括客房。我们恳请您配合遵守本政策。如果检测到客人在客房吸烟，酒店将向您收取 RM600 的清理费，并计入您的账单里。 如需更多详情或帮助，我们的服务团队 24 小时为您提供服务。您只需用客房电话拨打“0”即可联系我们。祝您入住愉快！