BOOK principles of information systems 9th -stair, reynolds

|654 Index Gartner Group, 66, 582, 593
Geek Squad, 561
EachNet.com, 314 Geeks.com, 318
Eastman Kodak Company, 106, 111, 335 Genalytics, 206
eBay, 72, 203, 294, 306, 313, 320, 332, 333, 344, 414, General Electric, 502
General Electric Aircraft Engine Group, 464
561, 577, 591 General Mills, Inc., 67, 329, 333, 393
eBid, 313 General Motors (GM), 133, 502, 547
EBT, 281 Georgia Aquarium, 365
Eclipse Workbench, 556 Geospatial, 314
eCourier, 412 Gibson Guitar, 256
eDynaQuote, 327 Girl Scouts of the USA, 101
Electronic Data Systems (EDS), 72, 503 GlobalTech Solutions, 412
E-Loan, 298 GM (General Motors), 133, 502, 547
EMC, 103, 541, 545 Gmail, 285
Emory University, 467 godaddy.com, 271
Energy Optimizers, Ltd., 231 Google, 21, 72, 77, 96, 97, 149, 159, 160, 161, 187, 201,
Enterprise Rent-A-Car, 436
Epinions, 279 202, 235, 247, 252, 276, 279, 281, 282, 283, 289, 290,
Equifax, 608 295, 296, 297, 298, 299, 307, 313, 342, 454, 470, 555,
ERF Wireless, 245 559
Ericsson, 243, 320, 441, 603 GotVoice, 250
Ernst & Young LLP, 73 Grand & Toy, 62
ETAI Group, 219 Greenfield Online, 159
E-Trade, 324 Groove Networks, 426
Excite, 313 GRUMA, 485–486
Expedia, 334 Guardent, 599
Experian, 608 Gujarat Reclaim and Rubber Products Ltd (GRRP), 372

F H

Fab Lab, 13 H&R Block, 283
FabTrol, 376 Hackensack University Medical Center, 394
FaceBook, 14, 30, 73, 279, 291, 292, 293, 342, 401, 406, Handspring, 116
Hanford Brothers Company, 540
412, 424, 585, 604 Hannaford Brothers, 489
Fairfax County Public Schools, 67 Harris Corporation, 116
Fakespace Systems, Inc., 466 Harris Interactive, 540
FedEx, 15, 43, 307, 316, 359, 360, 362, 403 Harrisdirect, 324
Femtocell Base Stations, 246 Hayes, 240
Ferwick & West LLP, 152 HazMat Loader, 464
Festo AG & Co., 31 Herbertsons Distilleries, 85
FHA Anonymous, 327 Hess Corporation, 491
Fidelity Investments, 454 Hewlett-Packard (HP), 70, 90, 103, 108, 113, 119, 142,
FileNet, 281
Firestar Software, 593 144, 145, 170, 243, 250, 253, 291, 292, 316, 374, 402,
First Bank, 328 419, 545, 552, 554, 565, 592
First Data, 108, 344 Hi5, 604
First Health of the Carolinas, 487 HighMark, 423
Flexnet, 284 Hitachi Data Systems Corporation, 103
Flickr, 279, 293 Home Depot, 213
Florida State University, 77 Hon Hai, 408
FlowerShop.com, 320 HopeLab, 25
Ford Motor Company, 147, 236, 412, 471 Horizon Blue Cross Blue Shield, 590
Ford-Otosan, 58 HostWay, 334, 335
Forrester Research, 17, 28 HotJobs, 287
Fossil, 3–4 Hotmail, 285
Fox News, 284 Hula, 295
Free Translation, 298 Humane Society of the United States, 555
freecreditreport.com, 608 Hutchinson Port Holdings, 398
Frito-Lay, 375
F-Secure Corporation, 587, 588 I
FTD.com, 344
Fujitsu, 106, 117 IAG Research, 414
Ibidfree, 313
G

Galenicum, 374

| Index 655

IBM, 3, 12, 39, 49, 59, 77, 85, 90, 92, 96, 101, 103, 116, Kohl’s, 252
120, 121, 122, 123, 128, 135, 140, 141, 142, 144, 145, Kroger, 239, 329
149, 161, 168, 170, 189, 194, 197, 201, 203, 212, 287, KRUU radio, 143
311, 374, 398, 402, 415, 420, 426, 427, 446, 447, 500, Kryptonite, 342
501, 502, 503, 552, 554, 556, 561, 565, 592, 599
L
ICQ, 602
iHealthRecord, 422 Lamborghini, 267
Ikea, 414 Legato Systems, Inc., 103
Imbee, 604 Lending Club, 406
Imperial Chemical Industries, 154 Lending Tree, 298
Imprint Business Systems, 464 Lenovo, 90, 117, 143, 596
Improv, The, 153 LG Electronics, 225, 328
IMS Health, 208, 582 LG Phillips, 111
Industrial and Commercial Bank of China, 325 Lionbridge Technologies, 382
Infor, 211 Lions Gate Entertainment, 604
Informatica, 209 Livejournal.com, 289
Information Builders, 402 Lloyd’s Insurance, 11
Informix, 280 Loanexa, 327
Infosys, 69 LoanPerformance, 423
ING Direct, 419 Los Alamos National Lab, 595
Inline Internet Systems, 203 Lotus, 49, 159, 512
Intacct, 381 Lowe’s, 374–375
Intel, 12, 90, 91, 95, 142, 145, 234, 273, 552 Lufthansa Cargo, 211, 464
Intelitek, 451 Lyons Bakeries, 162
IntelliVid, 150
Intermountain Healthcare, 188 M
Internet Content Rating Association (ICRA), 599
Internet Security Systems (ISS), 597, 599 Macromedia, 203
Intuit, 163, 201, 212, 283, 363 Macronimous.com, 335
Iomega Corporation, 100, 114 Magnify, 206
Iowa Health System, 87 Maporama, 357
IRobot, 452 Mapunity, 247
ISM, Inc., 378 Maryland Dept. of Transportation, 581
IT Shared Services Center (SSC), 535–536 Massachusetts General Hospital, 457
Massachusetts Institute of Technology (MIT), 5, 118, 298
J MasterCard, 230, 345, 352, 556
MasterFoods USA, 333
J. Crew, 503 MatheMEDics, 464
J. Paul Getty Trust, 218 Mattel, 502
Jack Henry & Associates, 17 Mayo Clinic, 128, 610
Jaiku, 279 McAfee, 148, 561, 586, 588, 592
Japan Post, 381 McDowell Distilleries, 85
JCPenney, 153, 306 McKesson Corporation, 225, 502
JetBlue Airways, 90, 201, 344, 368, 556 McKinsey & Co., 545
JetFlash, 596 MEDecision, 464
Jigsaw, 378 Medical Missions for Children (MMC), 556
Jo-Ann Stores, 421–422 Medkinetics, 100
John Hopkins University, 105, 452 Mental Images, 12
Johnson & Johnson, 78–79, 414 Mercedes-Benz, 12
Johnson Controls, 254 Mercury Interactive, 148
Jott, 250 Merrill Lynch, 249
JP Morgan, 324 Metaserver, 559
Juniper Research, 320 MGM Mirage, 508
Microcom, 240
K Microsoft, 13, 21, 30, 70, 72, 105, 108, 117, 138,

Kabel, 378 140–141, 144, 146, 148, 149, 156, 157, 159, 160, 161,
Kaspersky, 588 163, 164, 167, 168, 170, 171, 176, 187, 189, 193, 194,
Keiper GmbH & Co. KG, 437 201, 202, 205, 211, 230, 231, 236, 237, 243, 250, 254,
Kerr-McGee, 233 255, 273, 276, 279, 281, 282, 285, 287, 291, 296, 297,
Ketera Technologies, 299 307, 339, 342, 357, 381, 382, 383, 397, 402, 404, 426,
Kimberly-Clark Corporation, 329, 469 426–427, 427, 446, 470, 471, 491, 500, 506, 507, 509,
Kindred Healthcare, 149, 555 512, 536, 555, 556, 562, 587, 592, 597, 599, 603, 611
Kiva.com, 406 MicroStrategy, 209, 211

|656 Index Onsale, 327
OpenOffice, 159
Millennium Partners Sports Club Management, 502 OpenPro, 363
Mitre Corporation, 67 Optimum Energy, 545
Mitsubishi Motors of North America, 281 Oracle, 3, 49, 72, 120, 127, 189, 194, 201, 203, 204, 207,
MLSgear.com, 318
Mobileye, 471 209, 211, 212, 280, 377, 381, 382, 500, 509, 556, 565
Mobius Management Systems, 514 Orbitz, 334
MoneyAisle.com, 326 Oregon Health & Science University, 150
MoneyZap, 344, 345 Overstock, 344
Monster.com, 73, 268, 287, 417
Montres Rolex S.A., 332 P
Moody’s Corporation, 579
Morgan Stanley, 307 Pacific Data Images, 253
Motion Picture Association of America, 592 Packet8, 291
Motorola, 108, 114, 141, 234, 240, 307, 320, 328 Palm, Inc., 146
Mozilla, 285 PalmOne, 116
mTLD Top Level Domain Ltd, 320 Palomar Pomerado Health, 469
MTV, 584 Partners Healthcare, 457
Municipal Corporation of Delhi (MCD), 389 Paybill.com, 325
MWEB, 588 PayPal, 16, 344, 345, 577
MWH Global, 445 PC Pinpoint, 561
MyOwnDB, 201 Penril/Bay Networks, 240
MySpace, 14, 30, 73, 207, 243, 279, 291, 293, 320, 342, PeopleSoft, 373
Pepsi, 333
604 Perdue Employees Federal Credit Union, 330
MySQL, 189, 201, 280 PersonalHealthKey, 422
Pfizer, 307
N Pine Cellular, 234
Pine Telephone, 234
Namesdatabase.com, 604 Pitney Bowes, 213
Napster, 295 Pixar, 12
NASA, 579 Pixel Xi, 118
National Aquarium, Baltimore, 141 Popkin Software, 509
National Audubon Society, 419 Porsche, 63
National Football League (NFL), 351–352 Porter Adventist Hospital, 452
National Public Radio (NPR), 289 PPR, 65
Nationwide, 544 Pratt & Whitney, 443
NaviTag, 472 Prevention Partners, Inc., 374
NCR Teradata, 206 PriceGrabber, 313
Neiman-Marcus, 25, 469 Priceline, 334
Net2Phone, 291 PricewaterhouseCoopers, 585
NetBooks, 381 Procter & Gamble, 53, 224, 307, 329, 408, 423, 491
NetStudio, 339 Prodigy, 254
NetSuite, 381 Prosper.com, 406
Network Associates Inc., 587 Prover Technology, 509
New York Stock Exchange, 536 Providence Washington Insurance Company, 402
Nextel, 246 Puma, AG, 65
Nike, 257 Purdue University, 507
Nissan Motor Company, 24
Nokia, 108, 116, 117, 118, 231, 234, 320, 328, 511 Q
North Dakota State University, 468
Northop Grumman Corporation, 71, 541 Quadstone, 207
Norton AntiVirus, 588 Qualcomm, 149, 231, 320
Novamente LLC, 479 Qualys, 555
Novell, 144, 170, 243 Quick Loans, 67
Quicken Loan, 298
O Quill Corporation, 333

Oak Ridge National Lab, 595 R
Oanda.com, 341
Oberto Sausage Company, 375 Radio Shack, 552
Objectivity, 212 RadioFrame Picocell, 246
Office Depot, 321 Rational Rose, 509
OfficeMax, 62 Rational Software Corporation, 500, 501, 556
Ohio Casualty Corporation, 501
OmniAmerican Bank of Fort Worth, 318

| Index 657

Real Player, 276 smart USA, 379
RealSpace Vision Communication Inc., 468 Smith Drug, 471
Realtor.com, 327 Société Générale, 581
Red Brick Systems, 207 SoftQuad, 339
Red Hat Linux, 142, 144, 169, 171, 593 Softsmart, 170
Redfin, 327 Software AG, 205
Redwing, 363 Software Engineering Institute (SEI), 506
Reebok, 344 Solidcore Systems, 367
Relativity Technologies, 563 Sonic Restaurants, 213
Rensselaer Polytechnic Institute, 479 Sony, 90, 114, 115, 116, 117, 128, 441
Reputica Ltd, 342 Sony Ericsson, 328
Research in Motion, 146, 291, 377 SourceForge, 591
Restoration Hardware, 454 Southern States, 494
Retail Systems Research LLC, 320 Southside Electric Cooperative, 149
Reuters, 406 Southwest Airlines, 201, 232, 556
Revolution Card, 108 SpinVox, 250
Rhapsody, 295 SpiralFrog, 295
Ripoff Report, 342 Spotwave Zen, 246
Riptech, 599 Sprint, 234, 235, 246, 256, 273, 320, 328
ROI (Dutch Institute for Public Administration), 245 SPSS, 207
Rolex, 63 Squidoo, 284
Royal Bank of Canada, 352, 500 Stanford University, 464
Ryder, 550 Staples, Inc., 547, 311
Starwood Hotels and Resorts Worldwide, 333
S State Farm Insurance, 443
Storage Technology, 101
Sage, 363 Sugar CRM, 377, 378
Sahlgrenska University Hospital, 208 Sun Microsystems, 144, 153, 159, 164, 165, 280, 281
Saks Fifth Avenue, 25, 469 Sun Trust, 328
Salesforce.com, 381 Superior Industries, 317
Salvation Army, 378–379 Surya Roshni Ltd, 194
Samsung, 108, 114, 117, 234, 328 Sutter Health, 7
Sandia National Laboratories, 464 Sybase, Inc., 170, 189, 194, 205, 207, 218
SANS Institute, 595 Symantec, 29, 147, 148, 592, 599
SAP Corporation, 3, 20, 153, 176, 211, 225, 341, 377, 378, Symbian, 146
Synovus, 328
381, 382, 383, 446, 485–486, 535, 554 Systest, 72
SAS Institute, 206, 417
Saxon Innovations, 592 T
SB Broadband, 235
ScanScout, 414 Tactician Corporation, 417
Schumacher Group, 422 Tagged, 604
Schwab.com, 583 Talend Open Data Solutions, 219
Seagate Technology, 586 Tandem, 207
Sears, 143, 153, 321 Target, 408
Second Life, 30, 412, 469, 479 Tata Group, 443
Segway, 471 TaxEngine.com, 283
Sendmail, Inc., 169 TD Ameritrade, 318
Serena, 424 TD Waterhouse, 324
Seriosity, 286 TD Waterhouse Group, 454
Serran Tech, 201 TeamF1, 286
Sharp Health Care, 67 Techcombank, 245
ShopLaTiDa, 327 Technorati, 289
ShopLocal, 328 TeleCheck, 344, 345
Shopzilla, 313 TeleNav, 256
Siemens, 243 Tellabs, 553, 593
Sightward, 207 Telmex, 235
SimulScribe, 250 Terabitz, 327
Sirius Satellite Radio, 54 Terasoft Corporation, 470
Sirius XM Radio, 556 Tesco, 47
Six Flags, 494 The Gap Inc., 590
Skire, 508 Thinkfree, 160
SkiSpace, 424 Ticketmaster, 239
Skype, 287 Time Warner, 412
Skyway Software, Inc., 494 TJX, 244
Sling Media, 295

|658 Index Vintners, 85
Virginia Tech, 28
T-Mobile International, 243, 246, 256, 291 Visa, 230, 331, 345, 352
Togo’s, 162 Visible Systems, 509
Tokyo Electron, 582 Visio, 509
TopCoder, 69 VistaPrint, 545
Toshiba, 90, 128, 552, 596 VMware, 555
Toyota, 409 Vocollect, 471
ToysRUs, 344 Volvo Cars Belgium, 78
Trackvia, 201 Vonage, 291
Tradus, 313 VPL Research, 465
Transco, 464
TransUnion, 608 W
TransUnion Interactive, 66
Travelocity, 334 Wachovia Corporation, 17, 26, 328
Trend Micro, 398, 588 Walden-books, 313
Tridel Corporation, 495 Walgreens, 422
Triumph Distilleries, 85 Wal-Mart, 8, 46, 61, 73, 97–98, 143, 153, 162, 181, 186,
Trulia, 327
TRW Automotive Holdings, 557 224, 321, 323, 344, 361, 408, 489–490
Tween Brands, Inc., 409, 421 Walt Disney, 237, 498
Twitter, 279, 293, 342, 427 Walters Metal Fabrication, 376
Ward Systems Group, 455, 456
U WebEx Communications, 367
WeBidz, 327
UB Group, 85 WebMD, 422
uBid, 313, 327 WebOffice, 427
Ufida, 382 WebPhone, 291
uLocate, 328 Wells Fargo, 580
Union Bank of California, 55, 56 Western Union, 344
United Airlines, 28, 64, 443, 580 WhitePages.com, 401
United Parcel Service (UPS), 316, 359 Whitmann Price Consulting, 177, 220
University Corporation for Advanced Internet Development Widgit Software, 149
Wikipedia, 97, 279, 284, 320
(UCAID), 270 Wireless Advocates, 108
University of Auckland, 66 Workday, 381
University of California-Santa Cruz, 448, 479 World Bank, 49
University of Chicago, 30 Wyse, 119
University of Denver, 72
University of Edinburgh, 472 X
University of Illinois, 466
University of Maryland, 206 Xcerion AB, 279
University of Miami, 67 Xiotech, 103
University of North Carolina Hospital, 102 XM Satellite Radio, 54, 201
University of Pennsylvania, 67 Xobni, 286
University of Phoenix, 255 XuQa, 604
University of South Carolina, 446
University of Texas, 404 Y
University of Toronto, 488
UNIX Systems Lab, 144 Yahoo!, 72, 77, 149, 268, 276, 281, 282, 287, 313, 320,
U.S. Bancorp, 240 332, 342, 414
U.S. Bank, 346
U.S. Livermore National Laboratories, 12 Yansha, 39
U.S. Robotics, 240 Yorba Linda Library Commission, 599
UUNet, 599 YourTechOnline.com, 561
YouTube, 29, 279, 293, 342, 412
V YuMeNetworks, 414

Valero Energy, 176 Z
Varian Medical Systems, 151, 554
Veritas Software Corporation, 103 Z Corporation, 113
Verizon, 225, 228–229, 234, 246, 256, 273, 291, 320, 599 Zillow, 327
Versant, 212 Zoho, 160
Vertex Distribution, 374
Vignette, 281