BBC_First_Click_Beginners_Guide

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4.1: Jargon Buster

Digital Cameras Drag and drop FAQ Flash
A camera that takes photographs Clicking on an icon or Frequently Asked Questions. A plug-in application you
and stores them on disks or selection, holding the mouse A list of standard answers to download which allows your
smart cards rather than on button down and moving the questions which newcomers browser to show animations.
film.The photos can then be mouse to ‘drag’ the selection to a topic or website may have. Hacking
downloaded onto a computer to a new location.When the File Unauthorised access to
where the images can be mouse button is released the Data stored on a disk.There a computer, its files and
printed, put on a web page item is ‘dropped’. are two types:‘program files’ programs by a ‘hacker’, a
or emailed. Email (with instructions that make computer expert who can
Driver Electronic mail. Messages up software applications, e.g. break through its security.
Software which runs hardware (sometimes with attachments) Word) and ‘data files’ (files Hard drive/Hard disk
attached to your computer like sent over the internet from created by you and me, e.g. The place inside your
a modem, printer or scanner. one email address to another. a letter or photo). computer where you
New hardware normally Error message Firewall save documents, pictures,
comes with a CD containing A ‘complaint’ by the computer A program which sits between applications, etc.
the necessary drivers to install that something has gone your computer and the Homepage
on your computer. wrong, maybe including an internet and watches for The ‘front page’ of a website,
Download ‘error code’. hacking, viruses or unapproved where you’re told what’s on
Getting a file onto your data transfer. the site, how to get around it
computer from another and how to search for things
computer on the internet. that’ll interest you.

4. Further help 46

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4.1: Jargon Buster

Hypertext Internet Explorer Link Mailbox
Text which is arranged in a One of the most popular Words or pictures you can The folder which contains a
non-linear fashion and which web browsers, designed by click on which take you from person’s individual items such
you continue reading by Microsoft. somewhere (an internet as an inbox, outbox, sent items,
clicking on links. ISP page, an email message etc.) notes and calendar.
Icon Internet Service Provider. to somewhere else (another Memory
A small picture which, when An ISP is the company that page, a picture etc.). The storage and thinking parts
you click on it launches an provides internet connections. Logging in of your computer. More storage
application, program or acts like Junk email Using a username and memory on your hard disk
a link on the World Wide Web. Direct marketing sent by email password to prove your (ROM) means you can save
Inbox rather than by the post. identity so that you can enter more files and more thinking
The folder in your email Laptop your computer or internet memory (RAM) means your
program / webmail where you A small, portable computer account. computer can perform more
get your incoming emails. which can be battery operated Macintosh/Mac complex tasks quicker.
Internet as well as run from the mains. A family of computers Monitor
Millions of computers around developed by Apple. The display screen on your
the world connected together computer.
by telephone lines, cables or Offline
satellites. Describes when your
computer is not connected
to the internet.

4. Further help 47

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4.1: Jargon Buster

Online Register SPAM Virus
Describes when your Some websites ask you to give Junk email sent to many Pieces of code that are
computer is connected your name, email address and people at once, usually designed to reproduce and
to the internet. other personal information involving advertising or offering damage data or system
Password in order to view pages.This is services. SPAM is very deeply performance.There are
A series of letters, numbers called registering. frowned upon by most thousands of viruses and
and characters that you enter Search engine internet users, and where it the numbers keep growing.
to get into your computer, A search engine is usually involves advertising or a false Web browser
internet connection, email a website which allows you return address it is particularly Software which allows you
or websites that you are to search the internet for disliked. to surf the internet.
registered with. information.The search engine URL
Refresh/Reload lists results that relate to your Stands for Uniform Resource
The button that you use to key words. Locator, the technical term
download a web page again. Software for the address of a website
In Internet Explorer it’s called Any programs such as word or document on the web
“Refresh” and in Mozilla Firefox processors, email applications (e.g. www.bbc.co.uk).
“Reload”.You should press this or internet browsers. Username
button if for some reason a A series of letters and
web page appears not to have numbers you type into your
loaded correctly. computer, email account or
other computer network
service to tell it who you are.

4. Further help 48

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4.2: Know the basics? Want to learn more?

First Click WebWise Tom Andrews
First Click aims to help people WebWise offers lots of video Our friendly presenter,Tom
who have never used a guides and activities to help Andrews, is on hand to talk
computer before. you practise new skills – from you through each topic.
The First Click website uses using a mouse and keyboard, With Tom you can try out
the best of online BBC content, through to searching the some simple games to help
like WebWise, to help people internet and sending email. you practise the basics.
take their first steps to getting www.bbc.co.uk/webwise As you become more
started with computers and confident, you can download
the internet. extra topics designed to help
you explore a range of popular
BBC websites and the internet
more widely.
You can add these to
your beginner’s guide for
a completely personalised
experience.
www.bbc.co.uk/firstclick

4. Further help 4509

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4.3: More places to get help

UK online centres Age UK Digital Unite Next Step

www.ukonlinecentres.com www.ageuk.org.uk www.digitalunite.com www.nextstep.direct.gov.uk

The UK online centres network Age UK are working with Digital Unite specialise in Next Step provides information
was set up by government in a network of community supporting older people to and advice to help adults
2000 to provide public access projects which specialise use digital technologies – from make decisions about learning
to computers. It has a large in computer and internet internet and email, to social and work opportunities.This
network of centres across training for older people. networking and blogs.They have free service offers help via its
England providing help and The projects give straight- a network of tutors throughout website, telephone hotline or
support to people wishing to forward training, using jargon- the UK who are specially trained face-to-face advice.
learn how to use computers free terms and aim to get as to deliver digital skills training.
and the internet. many older people as possible www.tutors.digitalunite.com/
Many use myguide and Online enjoying the advantages of faqs/book-a-lesson
basics to introduce people to computers and the internet. They work with everyone
the world of computers. www.ageuk.org.uk/work- from learners and trainers; to
myguide www.myguide.gov.uk is and-learning/technology-and- public businesses and private
designed to make getting online internet/computer-training- enterprises; to older people’s
easy and intuitive. courses friends and family, to promote
Online basics sits within digital skills to learners of all ages.
myguide as a first-steps course www.learning.digitalunite.com/
introducing people to the category/beginners-help
keyboard and mouse, email,
searching and internet safety.

4. Further help 50

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Notes

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Notes

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Notes

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Notes

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Published in October 2010 by BBC Learning Designed by 999design.com
Media Centre, Room MC4 A4, 201 Wood Lane,W12 7TQ
www.bbc.co.uk/learning 56
© BBC 2010

The BBC has created First Click materials to help support local partners to run beginners’ courses to using computers and the internet.
The courses where these materials will be used will not be run or delivered by the BBC.