ProofPoint Quick Reference

Introduction You can also release emails from quarantine, manage
safe and blocked senders, and change your digest
Proofpoint is a secure gateway that preferences directly from Proofpoint.
enforces anti-spam, anti-virus, and
content policies for our organization’s Managing Messages in Proofpoint
email accounts.
To log into Proofpoint:
With Proofpoint, all incoming email is 1. Click the link in the email provided by your
inspected as soon as it arrives. Proofpoint administrator; or
Messages that contain a virus, spam, or inappropriate 2. Click the Manage My Account link in the Digest.
content are sent to a quarantine area.

If an email message addressed to you is quarantined, you
will receive a notification called a “Digest” in your Inbox.

Note: Only messages categorized as SPAM or from VIEWING MESSAGES. To view messages in Proofpoint,
senders who are not on your Safe Sender’s list will appear simply select the message to view it in the preview pane
in the Digest. Messages that contain a virus will not show at the bottom of the screen.
up on the Digest. RELEASING MESSAGES. To release email messages from
quarantine in Proofpoint, select the checkbox next to the
Managing Messages in Outlook message(s) you want to release and click Release.

Once you receive a Digest, you can: Managing Safe/Blocked Senders
1. View the message safely in Proofpoint (login
SAFE SENDERS. The Safe Senders list in Proofpoint is
credentials required; check your email for details); simply a list of approved senders of email. When a
2. Release the message to your Inbox; sender’s address is included in the Safe Senders list, the
3. Release the message to your Inbox and add the Proofpoint Protection Server does not filter the message
for spam. Messages will still be filtered for a virus or
sender to the Safe Senders list; or inappropriate content.
4. Report messages to Proofpoint that are not spam. To add senders to the Safe Senders list, select the
checkbox next to the message(s) you want to add to the
Safe Senders list and click Safelist.

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Note: Messages left in quarantine after 14 days will
automatically be deleted.

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To manage Safe Senders: Finding Messages in Proofpoint
1. Click Lists on the left side of the window.
To locate a message in Proofpoint, click Find.
2. From My Lists, choose the Safe Senders List.
Then, type your search criteria and click Find Now.

3. Then, click New, Edit or Delete to add a new Need Help?
sender to the list, edit a selection, or delete a
selection. If you have questions or need additional assistance,
please contact the Help Desk.
Note: When adding a new safe sender, you can specify
an email address or domain.

BLOCKED SENDERS. The Blocked Senders list in
Proofpoint contains addresses of people or mailing lists
from whom you do not wish to receive “junk” email.

To manage Blocked Senders:

1. Click Lists on the left side of the window.

2. From My Lists, choose the Blocked Senders List.

3. Then, click New, Edit or Delete to add a new
sender to the list, edit a selection, or delete a
selection.

Note: When adding a new blocked sender, you can
specify an email address or domain.

Changing Digest Preferences

To change Digest preferences in Proofpoint, click Profile
on the left side of the window.

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