MATERIAL DESIGN AND DEVELOPMENT
MUHAMMAD IKMAL HARIZ BIN ABDUL SUKOR
FACULTY OF LANGUAGE AND FOUNDATION STUDIES
General Listening is the foundation of all listening skills. We develop understanding of
different sounds such as recognizing foreign languages, distinguishing between
regional accents and feelings of the speaker. When listening skills are combined with a
visual stimulus, it helps listener to ‘listen’ to body language which enables us to begin
to understand the speaker more fully.
1. Share some of your personal experience on going on a vacation somewhere.
Listen to the audio visual and answer the question.
Learn English for Hotel and Tourism: "Checking into a hotel"
1. What is the name of the customer?
2. What sort of room did he booked and for how many night?
3. Did he booked the hotel directly or through a hotel reservation service or a travel agent?
4. Did he get the adjoined room or the business suites?
5. Did he need a parking pass? Yes or No, gives reasons?
6. Is this his first time in Big Apple?
7. What floor is his room at?
Where would you like to go on a vacation?
Read the conversation
A : I'd like to reserve a hotel room.
B : That should be no problem. May I have your full name, please?
A : My name is John Smith.
B : Hello, Mr. Smith. My name is Miranda. What days do you need that reservation, sir?
A : I'm planning to visit Denpasar from Friday, April 14 until Monday, April 17.
B : Our room rates recently went up. Is that okay with you, Mr. Smith?
A: How much per night are we talking about?
B: Each night will be Rp. 750.000.
A: That price is perfectly acceptable.
B: Wonderful! Do you prefer a smoking or nonsmoking room?
A: Nonsmoking, please.
B: Is a queen-size bed okay?
A: That sounds fine.
B: Okay, Mr. Smith. Your reservation is in our computer. All we need now is a phone
A: Certainly. My phone number is 815-555-17398.
B: Thank you, Mr. Smith. We look forward to seeing you in Denpasar!
Write the conversation
Read the conversation
Dialogue at a restaurant
Peter: How is the pizza, Alice?
Alice: It's good, but I think the pasta is better. What would you recommend?
Waitperson: I'd recommend the lasagna. It's excellent!
Alice: That sounds great. I'll have that
Waitperson: Fine. Would you like an appetizer?
Alice: No, lasagna is more than enough for me!
Kevin: I think I'll have the lasagna as well.
Waitperson: Right. That's two lasagnas. Would you care for an appetizer?
Kevin: Yes, I'll take the calamari.
Peter: Oh, that sounds good! I can't decide between the chicken marsala and grilled fish.
Waitperson: The fish is fresh, so I'd recommend that.
Peter: Great. I'll have the fish. I'd also like a salad.
Waitperson: What would you like to drink?
Kevin: I'll have water.
Alice: I'd like a beer.
Peter: I'll take a glass of red wine.
Waitperson: Thank you. I'll get the drinks and the appetizers.
Kevin: Thank you.
Work together with the friend next to you to write a conversation at a restaurant.
Tourism is travel for recreation, leisure, religious, family or business purposes, normally for a
limited duration. Tourism is generally associated with International travel, but may also refer
to another place within the same country. The World Tourism Organization defines tourists
as people “travelling to and staying at places outside their usual environment for not more
than one consecutive year for leisure, business and other purposes”.
1 Tourism has become a popular global leisure activity. Tourism can either be domestic or
international tourism can be classified as either inbound or outbound tourism. Today inbound
tourism is a major source of income for many countries. Especially in terms of foreign
exchange earned by the country as a whole. It also has a substantial impact on the local
economy and employment of a place frequently visited by tourists.
2 India is a country with a rich cultural heritage which has always fascinated travellers. It is a
unique land of diversities where all kinds of natural beauty including desert, sea forests,
mountains, flowers, wildlife is present within a single geographical boundary of a country.
Anybody visiting India has always been a destination for tourists who want to enjoy this
combination of culture, tradition and rich heritage. Not only this, foreign tourist act as
“Ambassadors of Indian Culture” and take the message further or across the world.
3 The Indian government has made various efforts to take advantage of these unique
possessions to promote tourism. One such big initiative is the scheme of e-Tourist. The
measure has been introduced to make travelling to India easier and simpler for foreign
4 The entire scheme began with the demand by the tourism industry to liberalize the visa
regime for foreign tourists to give a boost to tourism in the country. In response, “Visa-on-
Arrival was initiated by the government and is now made available to forty-countries. “Visa-
on-Arrival” means that you need a visa to enter but it is possible to apply for and receive the
visa only when you show up in the country of the visit itself.
1. Based on the reading passage, answer the following questions in about 30 – 40 words:
i. What do you understand by „tourism‟?
ii. How is the economy of a country affected by tourism?
iii. Can India be a popular tourist destination? Provide two reasons.
iv. Give any two factors that help boost tourism in India.
v. What is the aim of e-tourist visa?
2. Based on the passage, answer the following questions:
i. In para 1, the synonym of 'frequently' is ...................
ii. Inbound tourism is a major source of.................
iii. The rich cultural heritage of India has always ............... the travellers.
iv. The government of India took several steps................ tourism in the country.
(a) to encourage
(b) to promote
(c) to spread
(d) to introduce
v. In para 4, antonym for 'boost' is................
Millions people all over the world like travelling. They travel to see other countries and
continents, modern cities and the ruins of ancient towns, they travel to enjoy picturesque
places or to learn about other cultures. It's always interesting to discover new things and
different ways of life, to meet different people, to try different food, to listen to different
music. People who live in the country side often like to go to a big city in order to visit
museums and art galleries, things they don't have at their hometown. They like to buy in
elegant shops and to dine at exotic restaurants. People from the city often like a quiet holiday
by the sea or in the mountains where they can sunbath or walk. Many tourists love taking
photographs of everything that interest them - the sights of a city, old churches and castles,
views of mountains, lakes, valleys, plains, waterfalls, forests, different kinds of trees, flowers
and plants, animals and birds. People travel by train, by plane, by ship or boat and by car. All
means of travel have their advantages and disadvantages. And people choose one according
to their plans and preferences. The fastest way of travelling - is travelling by plane, but the
most comfortable is travelling by ship and the cheapest is travelling on foot. If we like
travelling, we see and learn a lot of things that we can never see or learn at home, though we
may read about them in books and newspapers and see pictures of them on TV. The best way
to study geography is to travel and the best way to get to know and understand the people is
to meet them in their own homes
Using the text as an example, write the place that you would like to visits and the reasons you
would like to go there. What type vehicle would you choose to travel and why.
1. A tour ___ takes you to interesting sites
2. Attractions are
a) Places tourists visit in other countries
b) Burj Khalifa
c) Big weddings
d) Countries you want to visit
3. The scenery was so beautiful it was...
4. Something you will never forget.
5. The act of moving from one place to another is called a____________.
6. If some tourist place is not as good as you expected it to be it means that it's
7. She set off ________ a journey last week.
8. If a place is very pretty we can say that it's _______________.
9. People who travel and stay in a place outside their usual environment for leisure, business and
c) Leisure Tourists
d) Business Tourists
10. Activities of people travelling to and staying in places outside their everyday environment for
leisure or business purposes
c) Leisure Tourists
d) Business Tourists