Property Management Success Plan for 2/40 Proprietary Street, Tingalpa

COMMERCIAL PROPERTY   |    INDUSTRIAL PROPERTY    |    RETAIL PROPERTY
ASSET MANAGEMENT

www.duganandco.com.au

Our mission is to let you live your legendary life with
PRIDE and PURPOSE.



We just help facilitate this by looking after the DAY-TO-DAY
MANAGEMENT and OPTIMISING PERFORMANCE of your
commercial investment property.



We treat your property with the same CARE & ATTENTION as
if it were our own property; because you are our investment.



Our commitment to you is to allow you the FREEDOM TO
FOCUS YOUR TIME on what you love doing most, with the
people that matter most to you while you build a better,
stronger, and more prosperous future than ever before.

Property Management Success Plan

Prepared exclusively for Tagnology Pty Ltd as Trustee ATF Tag Property Trust

2/40 Proprietary Street, Tingalpa QLD 4173

MANAGEMENT SUMMARY

  ACTIVE LEASING/SALE TEAM (CONT):
RESULTS DRIVEN TEAM: This additional value add service makes a
With 91 years combined total property experience massive difference in lease negotiations with
our property management team has a wealth of tenants and expert guidance to all our valued
market knowledge and are equipped to ensure management clients.
our services provide maximum rental income,
minimise outgoing expenditure, provide reliable Furthermore, our extensive database of
and accurate financial reporting and monitor companies located in the area provides
legislation. multiple highly qualified tenant's to give your
assets the best opportunity of always being
PARTNERED AGENTS: 100% leased.
Sophie Fripp
Head of Asset Management PROPERTY MANAGEMENT ROLES
Each owner and client are uniquely different
Paul Dugan, Principal/Director on what parts of the management that they
Sales, Leasing & Property Management require.

SERVICE: An in person discussion with you about which
Personal service to you our client is of the highest roles you would like us to manage are
priority. We aim to maximise the performance of discussed which include:
every property we manage and are committed to
achieving the best results for our clients. - Rent collection
- Outgoings payments
ACTIVE LEASING/SALE TEAM: - Annual rent reviews
Apart from the Property Management team of - Lease Option reviews & notifications
Sophie Fripp, David Sanjek & Nicki Green, - Routine maintenance & a proactive approach
additional services are provided through our - Leasing
strong and active leasing team via Principal and - Capital Value, Investment Analysis and Sales
leader Paul Dugan that gives real-time feedback - Strategic Asset Management
on the market and prospective tenants.
 

REIQ AWARDS
FOR EXCELLENCE

Commercial Agency of the Year
Finalist 2021

Dugan & Co

Commercial Salesperson of the Year
Finalist 2021

Paul Dugan

REIQ

SUMMARY

Dugan & Co are delighted for the opportunity to assist in the asset management of your investment at 2/40 Proprietary St, Tingalpa. Our aim is
to maximise the return on your property and take a proactive approach as your strategic partner out on the ground managing your asset.

We have taken the time to review the particulars of your property, and considering factors including the tenants. building condition and what will
be involved to ensure the optimal management of your investment, we look forward to the opportunity to manage your property and we
propose to manage the property at 4.5% + GST on the rental payments collected.

Our Property Management service includes:
• Real-Time Analytics available for you on our landlord app with live property performance.
• Rent collection – We closely monitor timely tenant payments, and ensure that if required we issue proactive late and Breach notices to remedy.
• Outgoings payments – Preparation and reconciliation of the Budget and collection of monthly budgeted outgoings payments and handling all
creditor payments on your behalf.
• Annual Rent Reviews – Monitored and completed in accordance with the terms of the lease.
• Lease option reviews and notifications – This includes timely notification to tenants of their obligations with regard to any option periods and
offering strategic advice and market feedback from our Leasing team.
• Routine maintenance – We conduct a formal property inspection twice yearly, during which we check Tenant's legal compliance, use of the
building, and other maintenance matters. We provide a full written report with photos and any recommendations along with this inspection.
• Leasing – Our Sales and Leasing team are very active and this is invaluable to secure the right tenant for you if needed in future. Paul Dugan,
our Director will handle all strategic Leasing feedback on your property directly.
• Lease and Legislative Compliance – This is an area of expertise and we can assist and advise on all elements of compliance from an owner's
perspective. We also work with your Tenant's to ensure they are meeting their obligations as required under the terms of their lease.
• Capital value, investment analysis and Sales – Our goal is to maximise the cash flow and capital value of your asset for you and assist any of
your investment partners or financial advisors.

It would be great to discuss your investment and the opportunity further, please do not hesitate to contact us if you have any questions or would
like to know the next step to getting your asset professionally managed with Dugan & Co.

Sophie Fripp, Head of Asset Management David Sanjek, Senior Property Manager
0434 900 810 0416 171 871
07 3216 1292 07 3216 1292
[email protected] [email protected]

REAL-TIME PROPERTY APP

EMPOWERS YOU WITH LIVE PORTFOLIO DATA AND ANALYTICS AT YOUR FINGERTIPS

Our goal is to provide game-changing
property experiences that empowers our
clients with state of the art property
management software and mobile app
innovation. 

Our new Landlord App is delivering owners
and investors total oversight on how
portfolios are tracking on demand. The app
brings together all of your portfolio-wide
information on tenants, financial data and
displays valuable tenant insights to better
monitor performance and operations of
your assets.

Delivered right to your fingertips with live
updates and 24/7 access. Our Landlord
App and Webportal provides you with total
portfolio oversight on the go - so you can
boost efficiencies and identify revenue
growth opportunities.

THE SMARTER WAY TO OPERATE

ONE APP FOR LIVE PROPERTY AND PORTFOLIO PERFORMANCE

Item 5 Item 1
20% 20%

Item 4 Item 2
20% 20%

Item 3 TRANSPARENCY AND VISIBILITY OF CRITICAL
20% CLARITY EVENTS

REAL-TIME INSIGHTS ON Analyse your business on a day to day In the property game, mistakes are
DEMAND basis - with real-time data for visibility costly so risk reduction is a must. We
and decisive decision making. You make sure important events and
With one tap you can access your can monitor arrears by portfolio, dates are never missed, and you can
property and financial data, such as property or by tenant, and make sure view upcoming, overdue and
real-time cash flow and occupancy. that rent, maintenance, income and completed key events such as rent
Helping you to make informed expenses are on track. reviews, lease expiries and renewals.
decisions with the information at
hand, so you can boost efficiencies
and identify revenue growth
opportunities.

FINANCIAL OPTICS

REPORTING
Our management team meets regularly to co-ordinate information to be in a position to summarise and report to owners on a monthly
basis. We have multiple reporting formats available for the monthly owner statement along with live access via our Landlord App and
Portal. The Landlord App provides information at your fingertips on your properties, income and expense analytics, copies of owner
statements and you can send emails instantly to your property manager.

FINANCIAL MANAGEMENT
We place high priority on payment of rental and other outgoings being paid by the lessee on the specified date in their leases and we
institute appropriate procedures for payment and recovery when necessary; including penalty interest on late payments where specified
in the lease.

We would issue promptly each month the specialised property management Owner Statement, detailing the following:

Income and Expenditure: Including detailed breakdown of Income and Expenditure for each tenant showing, the amounts debited each
month, monies received, balances owing and total amounts received and a summary of income and expenses in each category as the
total owner payment disbursement and GST received and paid.

Outgoings: The owner statement includes any budgeted and variable outgoings which will be carefully monitored and approved for
payment by the property manager. We ensure and closely supervise the recovery of the outgoings as specified in the lease and minimise
expenditure where possible. Each financial year we will forecast and reconcile the Budget and ensure all funds are recovered in
accordance with the respective Leases.

Tenant Arrears: If applicable any arrears will be detailed in the owner statement report. We operate a tight arrears recovery process,
issuing formal notice and letters to ensure effective control measures and to minismise outstanding rentals for our owners.

PHYSICAL
We will promptly advise you of any major maintenance problems, equipment or service breakdowns and replacement capital
expenditure items required. 

We will provide periodic feedback on details and performance of contractors and summarise reports from appointed contractors as
required.

PROACTIVE REPORTING

GENERAL
Monthly reporting will also include when applicable the following items:

Rent Reviews: Rentals being paid by tenants are regularly reviewed in accordance with market conditions and recommendations for
adjustments made within the terms of each lease prior to the rent review dates.

Lease Expiry: We manage and coordinate all lease expiry well in advance along with our active and expert leasing team who handle all our
property management clients with priority to keep vacancies to a minimum.

Capital Items: Owners are advised as recommended and required.

LEASE OPTIONS, RENEWALS AND LEASING
We would negotiate lease renewals and options with existing lessees in accordance with the provisions of the lease and for renewals to
make recommendations to you according to the market condition and your guideline and strategy. Paul Dugan our Director will personally
manage and assist with any strategic leasing advice and if required actively source new lessees. Paul Dugan and the team would conduct
interviews and inspections with prospective lessees, references checked and recommendations to owners on proposed new lessees with
the latest market intel.

FUNDS
We recommend in respect of funds that net monies are disbursed to your account. As your property managers we can account for holding
funds used for the payment of statutory charges and other creditors. We would receipt all rent and budgeted outgoings received from
tenants, pay all creditor accounts on your behalf and forward net funds to your designated bank account, less our management fees, leaving
in our account, only if required, any amounts for payment within the month of operation.

ANNUAL REPORTING
Following the end of the financial year and audit, we will provide the Financial Summary of profit and loss, actual income and expenditure
figures are prepared, comparing budgeted and actual income and expenditure figures.

Objectives

Understand your property; your needs, goals,
with this property and your wealth strategy?

What is your vision? If we move forward and
in 12 months when and things are great, how
would that look for you?

What are your top 3 priorities from us in
terms of the service we provide you as the
Asset Managers of your investment?

What do you need in general, and from us?

EXPERIENCE BY YOUR SIDE

DAVID SANJEK SOPHIE FRIPP

Senior Property Manager Head of Asset Management
Dugan & Co Property Dugan & Co Property
0416 171 871 0434 900 810

[email protected] [email protected]

David is a passionate Property Manager, and has worked in the Sophie Fripp brings over 10xe years experience in Real Estate
industry for over 15 years. Having spent time managing Corporate Finance, responsible for managing a portfolio of
property portfolio's in Melbourne & Brisbane, David is able to GBP 1.6 billion of high value structured real estate finance in
provide a unique perspective and problem solving ability the UK for the Royal Bank of Scotland, and also working for
when it comes to Retail Property Management, Industrial Westpac in Australia as a Relationship Manager providing
Property Management & Commercial Property Management. capital for rent roll acquisitions. After analysing and assessing
a multitude of property management businesses, Sophie
With strong foundations and a refreshing positive outlook, understands what it takes to efficiently run the portfolio and
David is highly dedicated to his work in Commercial Real provide maximum return for our clients assets.
Estate and thrives when assisting our clients in Property
Management. Sophie is dedicated to providing exceptional service, a
comprehensive approach and is thriving in the extremely
David is committed to offering clients and tenants the best dynamic and innovating team at Dugan & Co Property.
experience possible, and driven to achieve all goals and add
value to Commercial Property Management area. As an honours graduate Sophie is a lateral thinker, operates
with determination to deliver quality in all assignments and
tenaciously works to achieve the optimal performance and
return on your property.

EXPERIENCE PAUL DUGAN
BY YOUR
SIDE Principal
Dugan & Co Property
0403 945 098
[email protected]

Paul Dugan founder and director of Dugan & Co Property
encompasses over 21 years’ experience in the commercial
property market. Completing over $800 million in property
sales transactions and $16 million worth of leasing
transactions in Industrial and Commercial property.

Paul identified a niche market for clients seeking a more
sophisticated, tailored and personalised proposition rarely
available through the larger companies. His success has
been realised by offering a boutique agency that exceeds
clients’ expectations in not just dollar value, also through
service leadership and long term strategic partnership. Paul
is smart, amicable, knows the property market inside
out, oversees and mentors all the Dugan & Co team to
ensure superior service to deliver results.

Paul is passionate about collaborating with business owners
and investors; he thrives on maximising the results of their
property transactions and return on their investments. Paul
has actively worked across every Industrial precinct of South
East Queensland selling or leasing properties from
Caboolture in the north, Tweed Heads in the south, Capalaba
in the east and Ipswich in the west. Paul’s enthusiasm and
extensive experience is coupled with a commitment to
develop client relationships built on engagement, honesty,
trust and a genuine desire to generate positive outcomes.

MEET OUR LEASING TEAM

WWW.DUGANANDCO.COM.AU

WHO WE ARE

Dugan & Co Property is a dynamic independent Commercial, Industrial & Retail Real
Estate Agency committed to providing personalised expert service to realise your
strategic investment objectives.
Our defining objective is to understand your needs and specific goals to enable us to
add value and exceed expectations not only in dollar value, also through service
leadership and a strategic partnership with Dugan & Co. 

“I have no hesitation in recommending Dugan & Co to anyone managing,

investing in, or selling off, a commercial property after my own

experience. I found Dugan & Co to be totally honest and trustworthy and

very experienced in real estate dealings. Their easy manner belies the

conscientious attention to detail, the personal interest in the property

and willingness to communicate to clients at all times. I have no doubt

Dugan & Co will treat all their clients in the same way they treated me.”

Eileen Colless 

OUR

CLIENTS

ARE OUR BUSINESS

NEXT STEPS

Summary:

We look forward to the opportunity to discuss your specific goals and objectives for your property and the
asset management in further detail so that we can exceed your expectations with a proactive approach.

If you would like to proceed to the next step, please let us know and we will prepare our Form 6
Appointment to Act for our Property Management services for your review; this can be issued to you via
DocuSign for Electronic Signing.

For further information or questions, please contact: David Sanjek
           Senior Property Manager
0416 171 871
Sophie Fripp 07 3216 1292
Head of Asset Management                           [email protected]
0434 900 810
07 3216 1292                                                         
[email protected]

                                                                            

DISCLAIMER

Important: The Information contained within this document has been obtained from sources believed reliable. Notwithstanding, Dugan &
Co has not verified the information contained herein and makes no guarantee, warranty or representation (express or implied) about the
information contained herein. Subject to any unexcludable legislative provisions and to the full extent permitted by law Dugan & Co
accepts no responsibility or liability (including in negligence) for the information contained herein.

Any projections, opinions, assumptions or estimates used are for example only and do not represent the current or future performance of
the property. You and your advisors should conduct a careful, independent investigation of the property to determine to your satisfaction
the suitability of the property for your needs. Intending purchasers, lessors or interested parties should satisfy themselves as to the truth
or accuracy of all information given by undertaking their own inspections, searches, surveys of building and floor areas, enquiries
(including as to zoning, town planning and use), obtaining their own advice or through direct correspondence with the vendor.

It is strongly recommended that you seek independent advice from your accountant, financial advisor and/or lawyer and satisfy yourself
as to the correctness or accuracy of those statements by such independent investigation as you or your advisers see fit before entering
into any agreement of any nature with any party. Where drawings and plans have been provided, they have been obtained from the vendor.
Unless otherwise stated the drawings and plans are not to scale and are indicative only.

 We have not independently verified the correctness or accuracy of the drawings, plans or other information in this document which has
been provided to us by the vendor or other third parties. If a projection has been made in respect of net income or rental yield, such a
projection is an estimate which is dependent on several variables. The estimate represents only one possible result, depending on the
assumptions made as to the way the rent review negotiations are undertaken and are subject to the variances of the market.

Potential investors should satisfy themselves as to the status of any rent review negotiations and make their own judgment as to the
likely outcome. Neither Dugan & Co Pty Ltd nor its servants, agents or any person in its employ has authority to make or give any
representation or warranty or to state any matters of fact or opinion in relation to the property other than those which are expressly
contained within this document. Unless indicated otherwise, the contents of this document are protected by copyright and Dugan & Co
reserves all its rights in that regard.