Checkatrade Portfolio

The Checkatrade Report 15 August 2016

Aerials 4 U

Aerials 4 U Useful Contact Information

Aerials 4 U are dedicated to providing an Name Paul Marsh
exceptional standard of service on all installation
and repairs for TV Aerial and Satellite needs Address Camberley, Surrey, GU15 3SD
across Berkshire, Hampshire, Middlesex and
Surrey. Telephone 01276 473800

With 30 years experience and genuine local Mobile 07746 473800
knowledge of the reception in the area.

Email [email protected]

Web www.aerials4u.org

About This Report This Report shows the 25 most recent feedback
submissions for this member. Their entire
Aerials 4 U are members of the consumer feedback history can be read freely at
information service Checkatrade. Checkatrade www.checkatrade.com/Aerials4U If you have
provide a free, independent service to consumers. any further questions about this Report or member
We supply you with up-to-date information on please call us on 0800 028 2294.
trades and service providers, helping you to make
informed decisions on whom you employ. Your Feedback Counts

To join, our members are vetted then continuously To date we have received 2,458,191 feedback
monitored by feedback from their customers, submissions from consumers like you. If you
which we make public. They agree to work to the decide to employ this member, please add your
high Checkatrade standard. comments online at
www.checkatrade.com/Aerials4U for the benefit
We enable our members to print this Report of others. Alternatively, ask them for a customer
feedback card and post it back to us free of
directly from our web site to show you their charge.
credentials and customer feedback.

They cannot change or select the vetting details or
feedback – this comes unbiased from our
database (print quality may vary).

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

Feedback Summary

Overall Rating Positive Feedback Last 6 Months What do these Scores Mean?

9.9 99% 9.8 The chart (left) shows this tradesperson’s
average score out of 10 in four key areas. The
numbers are the average of all real customer
scores given to this Checkatrade member with
nothing left out.

The overall rating is the average of all of these
scores added together. The positive feedback
rating shows the percentage of past customers
who would recommend them.

Specific customer scores are printed from page
4 of this Report onwards.

More about the Trader Vetting
Interviewed: On 16 December 2009
Profile Limited Company: Yes: registered as Aerials 4U
Membership Number: 128194 Surrey LTD.. No. 09220876
Member Since: 21 December 2009 VAT Registered: 234486008
Total Feedback: 3010
Public Liability Insurance: Current - verified 3
ü Recomended December 2015
ü Vetted Insured by: Zurich
ü Monitored Coverage Amount: 2,000,000
Accreditations: Criminal Background
Check,Surrey Trading Standards Approved

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

References The Checkatrade Standard

Received as part of the vetting process upon Our trades and services pledge to you, their
application for Checkatrade membership. customers, to:
§ Be honest.
Aerial work. § Inform you of any call-out fees before attending
Paul has worked in this industry for more than 20 years.
I have no hesitation in recommending him for the work.
checkatrade. § Be realistic regarding start dates and how long

Customer In Camberley, 2009-12-22T00:00:00 work will take.
Trade referee. § Return promptly all phone messages that you
We know of them as being a reputable company.
leave.
Customer In Camberley, 2009-12-22T00:00:00 § Keep all appointments booked and be on time. If

Customer In Guildford, 2009-12-22T00:00:00 unable to make original time or date, they will
Aerial Services call you to let you know and reschedule where
Professional, punctual, friendly and helpful to a very non- necessary.
tech customer. Everything works brilliantly and I would § Let you know immediately if they are unable to
be happy to recommend them. carry out estimated work, referring you back to
Checkatrade for assistance in finding another
Customer In Camberley, 2009-12-22T00:00:00 tradesperson.
§ Be courteous and respectful to you, your
Customer In Camberley, 2009-12-22T00:00:00 property and your belongings.
§ Keep you notified of all aspects of the work
being undertaken.
§ Advise you before commencing any works that
generate further costs due to variation from the
original contract.
§ Create an additional contract for any variations
to the original contract agreement, signed by
both parties (you and the tradesperson).
§ Never demand that payments must be cash.
§ Never be threatening, or verbally or physically
abusive.
§ Deal with any complaints promptly and
professionally.

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

Customer Feedback

The 25 most recent feedback submissions from the public for Aerials 4 U. Their entire feedback history can
be read freely at www.checkatrade.com/Aerials4U.

Overall

Workmanship
Courtesy

Timekeeping
Tidiness

Redecoration of picture. 10 10 10 10 10.0

No comments given.

Customer in Crowthorne, 11 August 2016

Reconnected TV aerial. 10 10 10 9 9.8

Excellent.

Customer in Sandhurst, 10 August 2016

Ariel and signal revamped. 10 10 10 10 10.0

Punctual very pleasant, tidy and efficient worked quickly (would
use again).

Customer in Woking, 9 August 2016

Found fitted non working aerial splitter. 10 10 10 10 10.0

Friendly smart service worked constantly even while drinking tea.

Customer in Walton-on-Thames, 8 August 2016

Repaired TV aerial. 10 10 10 10 10.0

Excellent service, quick, polite and fairly priced. Would
recommend and use again.

Customer in Camberley, 4 August 2016

Improved quality of Sky TV signal. 10 10 10 10 10.0
Excellent service from start to finish. They were timely and

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

efficient and offered advise to help me further improve the signal
my TV was getting in addition to fixing it now.

Customer in Guildford, 3 August 2016

Aerial realigned. 10 10 10 10 10.0

Arrived early, explained what they would do and did it

Customer in Lightwater, 3 August 2016

Test TV reception, then later fit new aerial. 10 10 10 10 10.0

First class.

Customer in Lightwater, 13 July 2016

T v aerial installation. 10 10 10 10 10.0

Absolutely excellent in every way from initial phone call to
completion of the job +++

Customer in Camberley, 11 July 2016

Install television on to a system in a modern blocks of 10 10 10 10 10.0
flats.

Paul's deep knowledge of the available systems in a modern
apartment block was extremely useful as well as reassuring and
he explained clearly to me how the wiring was set up including
the in house security cameras. He also updated the tuning of the
other televisions in my flat and checked their operation.

Customer in Ascot, 8 July 2016

Correct dish problem. 10 10 10 10 10.0

No comments given.

Customer in Crowthorne, 29 June 2016

Alteration of existing aerial cabling. 10 10 10 10 10.0

Only a small job but required existing aerial cabling to be made
neater and altering. Contacted Aerials 4 U using their online
enquiry form, received a call back the next day and appointment
booked in for following week between an agreed time slot. Due
to work commitments had to request earlier appointment, not a

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

problem received a call and text. Engineer arrived and assessed
the problem, giving advice and quickly completed the job.
Engineer very polite, professional. Would recommend

Customer in Bracknell, 27 June 2016

Aerials-4U re-aligned my existing TV aerial, added (at 10 10 10 10 10.0
their suggestion) cable ties across the top of the aerial
to overcome problems with birds (pigeons particularly)
from messing on my conservatory roof immediately
below the aerial and supplied an eight-way amplifier
plus cable connections for my own installation at high
level within my loft space. As the loft is not readily
accessible for fixing of the amplifier by internal ladder,
I completed the works later that...

Aerials-4U had earlier inspected my existing aerial and arranged
to attend site a few days later on 18/06/2016 .. with an additional
operative plus long roof ladder to access the ridge of my property
(access was only available from one position because of the
existing conservatory).

The TV signal now is fine and the pigeon control measures seem
to be working as intended (I thank the operatives for this
suggestion and works done).

The two operatives were friendly, tidy and extremely capable
during the works.

I would have absolutely no hesitation in recommendation this
company to others!

Customer in West Byfleet, 18 June 2016

Relocation of satellite dish 10 10 10 10 10.0

Very professional service, high standard of work.

Customer in Woking, 17 June 2016

Fitted an aerial to our office and wall mounted 3 x TVs. 10 10 10 10 10.0

Did exactly what was asked of them and made sure we were
happy with the installation on each floor before they left. Also
didn't moan when we asked them to change something at the last
minute (due to our personal preference). Would highly

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

recommend and wouldn't hesitate to use again - a very
professional team who clearly knew what they were doing.

Customer in Camberley, 8 June 2016

New Satellite Dish, Aerial and Digital Distributor to 10 10 10 10 10.0
7 points.

Excellent service, text notified re arrival time. Exactly what the
invoice quoted was done and cost. Very pleased.

Customer in Camberley, 5 June 2016

Aerial fix bracket working loose on old wall 10 10 10 10.0
No comments given.

Customer in Sandhurst, 2 June 2016

Satellite service call 10 10 10 10 10.0

Very good - polite, good work.

Customer in Woking, 31 May 2016

Free sat dish with dual LNB plus new quadplexer. 10 10 10 10 10.0

Prompt, neat and tidy work completed as per quote.

Customer in Camberley, 31 May 2016

Fit aerial booster to correct poor TV reception. 10 10 10 10 10.0

Professional job.

Customer in Windlesham, 25 May 2016

Repair TV connectivity and enable use of BT TV. 10 10 10 10 10.0

Quick and efficient problem diagnoses and repair.

Customer in Ascot, 14 May 2016

Link all TV's to satellite /aerial 10 10 10 10 10.0

I had had two companies come in and look at the work involved
in linking all our TV's to satellite boxes. One spent two hours and
achieved nothing at all and the other company advised it was too
complicated for them. I then called Aerials 4 U who came out

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

and spent hours sorting out the system but everything now works
perfectly. I do not think you will get a better TV ?Satellite
company than Aerials 4 U and I will definitely be using them
again in the future

Customer in Ascot, 9 May 2016

Aerial and brackets. 10 10 10 10 10.0

Paul was brilliant, he did exactly what we needed done. Even
though my son gave him the flu! I will definitely recommend him.
Lovely and friendly fella too.

Customer in Camberley, 21 April 2016

Fit new aerial and aerial points in various rooms. 10 10 10 10 10.0

Very pleased with the work and would definitely recommend
them. Very efficient.

Customer in Camberley, 20 April 2016

Not specified by customer. 10 10 10 10 10.0

Prompt , fixed the problem, personable and didn't treat an old
lady like a nitwit.

Customer in Camberley, 10 April 2016

Date joined Checkatrade 21 December 2009
Total amount of customer feedback 3010

Date of last feedback 12 August 2016
Number in the last 6 months 42 feedback averaging 9.8

Average Score 9.9

( Consumer Hotline: 0800 028 2294

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The Checkatrade Report 15 August 2016

Aerials 4 U

Customer Checklist

ü Read through this Report carefully
ü Call our Consumer Hotline on 0800 028 2294 or visit our web site at www.checkatrade.com if you

want to confirm that the information in this Report is genuine.
ü If you employ them, ask them for a feedback card that you can post back to us free of charge or

please add your feedback for this member online at www.checkatrade.com/Aerials4U.
ü Next time you need some work doing, go straight to our web site www.checkatrade.com to find

thousands of reputable tradespersons.

( Consumer Hotline: 0800 028 2294

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