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Digital Manual Book for Engslih Office Management and Automation Study Program

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Published by nasroodin21, 2022-06-30 21:29:43

DIGIMANBOOK

Digital Manual Book for Engslih Office Management and Automation Study Program

Keywords: ESP for OTKP,Manual Book,Procedure Text,OTKP,SMK,Englsih for SMK

Preparing the
equipments

Cabinet Filling Guide Map/Folder Sortir Box Klaper Card

Compiling and When the drawer title uses the
using equipment City/Regency name, the guide
code is the name of sub-district
When the guide is arranged in area, while the village name can
alphabetical order for the Indonesian be used as a folder name. Each
region drawer names, then, the name region and folder is arranged
of Province can be used as the guide alphabetically. However, if the
code, while the name of City/Regency is
used as the folder code. If the drawer guide is organized by date
code is a Province, the guide name is a system, the name of region,
subregion, and so on can be
name of city/Regency and the used as the drawer name. The
subdistrict area is used as a folder guide name is taken from the

code. name of month in a year.

This the end of "How to
manage a document

archive" page. Go on the
next page for another
manual.

How to be A Good Receptionist

How to be a Good Receptionist

1.Say greeting to a customer, you can say "hi, good morning etc." with
friendly and polite etiquette.

2. Ask the customer's intentions and needs with full familiarity.

How to be a Good
Receptionist

3. When the customer has expressed his/her des
ire,
you must provide clear information about the product
or other information that the customer wants
immediately.

4. Speak briefly, concisely, and clearly.
Don't make it rambling!

How to be a Good
Receptionist

5. Avoid words or greetings that can

offend the customer.

6. Don't speak in a patronizing manner!

How to be a Good Receptionist

7.
Don't speak to force someone's will.

8.
Guide the conversation to the product or service the customer wants.
Convince customers that the product has high quality, so that, the customer

does not hesitate in buying the product or requesting the service.

How to be a Good Receptionist

9.
Say "Thank you." to

the customer.

This the end of "How
to be a good

receptionist" page. Go
on the next page for

another manual.


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