T h e B l u e B o o k
NAIIA
Since 1937
NATIONAL
ASSOCIATION
INDEPENDENT
INSURANCE
ADJUSTERS
®
DEDICATED TO SERVICE
Reg. U.S. Pat. & TM Off.
National Association of
Independent Insurance Adjusters
2021 Edition Blue Book of Adjusters ®
www.naiia.com
877.344.0624
NAIIA Blue Book • 2021 1
NAIIA MISSION AND VISION
Mission (Why we exist now)
The NAIIA mission is to promote the highest standards of claims excellence and
professionalism of its members through education, training and leadership engagement.
Vision (Where we are going, who we want to become)
Consistent Distinguished Community
Excellence Professionals Engagement
® Collectively and
Industry leaders
Delivering unwavering providing creative individually make a
positive and lasting
quality in all our solutions through impact on our members,
endeavors. collaboration and
association. industry and local
communities.
2 NAIIA Blue Book • 2021
TABLE OF CONTENTS
Foreword ........................................................................................................................... 4
Purpose and Aims .............................................................................................................. 5
Code of Ethics .................................................................................................................... 5
NAIIA Antitrust Statement ................................................................................................. 6
Roster of Officers ............................................................................................................... 7
Regional Vice Presidents ................................................................................................... 8
Provisional Members ......................................................................................................... 9
Honorary Members ........................................................................................................... 9
Past Presidents ................................................................................................................ 10
NAIIA Committees ........................................................................................................... 11
Special Committees ......................................................................................................... 14
National Advisory Council ............................................................................................... 15
Complete Adjustment Program (CAP) ............................................................................. 17
Claim Professional Liability Insurance Company ............................................................. 20
State Listings ............................................................................................................. 21-313
STATE LISTINGS
Alabama .........................22 Louisiana ......................133 Oklahoma ..................... 229
Alaska .............................32 Maine ...........................140 Oregon .......................... 232
Arizona ...........................38 Maryland ......................144 Pennsylvania ................. 234
Arkansas .........................42 Massachusetts ..............149 Puerto Rico ................... 244
California ........................48 Michigan .......................156 Rhode Island ................. 246
Colorado .........................64 Minnesota ....................162 South Carolina .............. 248
Connecticut ....................68 Mississippi ....................164 South Dakota ................ 254
Delaware ........................72 Missouri ........................172 Tennessee ..................... 258
D.C. .................................74 Montana .......................184 Texas ............................. 268
Florida ............................76 Nebraska .......................186 Utah .............................. 284
Georgia ...........................94 Nevada .........................188 Vermont........................ 286
Hawaii ...........................102 New Hampshire ............190 Virginia ......................... 290
Idaho ............................104 New Jersey ...................193 Washington .................. 300
Illinois ...........................108 New Mexico ..................200 West Virginia ................ 304
Indiana ..........................116 New York ......................202 Wisconsin ..................... 306
Iowa ..............................122 North Carolina ..............214 Wyoming ...................... 312
Kansas ...........................124 North Dakota ................222
Kentucky .......................127 Ohio ..............................224
INTERNATIONAL LISTINGS
Kindgdom of Bahrain .............................316 United Kingdom .....................................318
Member Third-Party Administrators .............................................................................. 320
Request for Additional Blue Book Copies Forms ............................................................ 322
Alphabetical List of Members ......................................................................................... 323
NAIIA Blue Book • 2021 3
FOREWORD
To the Insurance Industry:
Herein contained are listings for NAIIA member firms comprising main, branch, and
resident adjuster offices as well as additional service listings. The organizations have
been approved by insurance carriers for their competency and ethical procedures
as demonstrated in the hundreds of communities in which they operate. These
firms have exhibited their willingness and ability to meet the strict standards of
the association and they have demonstrated that their operations are secure and
trustworthy.
ALL MEMBERS LISTED IN THIS PUBLICATION
HAVE MET THE FOLLOWING STANDARDS:
1) A regular (full) membership’s sole proprietor or at least one of its partners or
corporate officers must have five years of adjusting experience and three years of
experience in an ownership and/or official capacity. Sole proprietors, partners and
corporate officers must be ACTIVELY involved in their adjusting operations.
2) Provisional members must meet all of NAIIA’s regular membership requirements
except for being in business at least for three years under current ownership; they
must be in business for at least one year with five years of adjusting experience
acquired by its sole proprietor or at least one partner or corporate officer. When
provisional members become eligible for regular (full) membership, they must refile
an application and be reprocessed.
3) Each member must be a full time insurance claim/loss adjusting organization
with the principal purpose to serve the claim/loss needs of insurance carriers and
self-insureds.
4) Member firms must maintain a business office that must be accessible to visitors
during normal business hours.
5) Must be licensed in the jurisdiction covered where such licensing is required.
6) Adhere to Code of Ethics and Constitution and Bylaws of NAIIA.
7) Pay annual dues.
8) Pass strict membership (credentials) committee and peer review.
NAIIA was organized because of a principle... that a successful industry requires
independent professionals interested also in the welfare of their individual com-
munities. As this is continually recognized by companies which we serve, it will
eventually inure to the benefit of all ethical and competent claim personnel.
We appreciate our clients’ use of our services, and we gladly accept applications
of adjusting entities who meet our standards.
4 NAIIA Blue Book • 2021
PURPOSES AND AIMS
The National Association of Independent Insurance Adjusters was organized in April, 1937,
with the hope of achieving the following goals and objectives:
• To create dignity and invite a feeling of high regard to the business and profession
of independent adjusting.
• To cooperate with the insurance industry to the end that a cordial relationship would
be fostered and maintained between the independent adjuster and the public.
• To guide the activities of those engaged in the independent field to the end that
the highest standards be encouraged and maintained.
• To collectively conduct themselves so as to protect the business of independent
adjusting against any form of activity found to be unjust or detrimental to the
insurance industry.
• To meet periodically for the purpose of fostering and developing a friendly, cordial
and understanding relationship among members by exchanging ideas, discussing
mutual problems, attempting to find solutions to matters concerning and affecting
both the association and its individual members.
• To correlate the various activities of this association in the interest of the profession
of insurance adjusting and the public which it serves.
• To provide to the companies relying upon the facilities of independent adjusting,
a forum for communicating their service needs and challenges.
CODE OF ETHICS
1. To serve the business of insurance with loyalty and cooperate with insurers and their
loss and claim executives and representatives in the proper handling of claims and
losses.
2. To conduct ourselves so as to command respect and confidence.
3. To promote, by an unvarying attitude of fairness, by competence, by integrity, and
by a proper respect for the persons with whom we have dealings, good will toward
the business of insurance.
4. To approach investigations and adjustments with an unprejudiced and open mind.
5 To make truthful and unbiased reports of facts as we find them.
6. To resist influences tending to produce improper and extravagant settlements and
serve our clients fearlessly.
7. To avoid improper alliances.
8. To work for economy in expense and render equitable bills.
9. To refrain from improper solicitation.
10. To render the highest quality of service.
11. To work in harmony with one another and with our clients so as to foster cordial
relationships among ourselves and with the insurance industry.
NAIIA Blue Book • 2021 5
ANTITRUST COMPLIANCE POLICY
The NAIIA was created and is operated for the purpose of promoting the “Purposes and
Aims” as stated in its published directory. These “Purposes and Aims” are in full compliance
with federal and state anti-trust laws. However, since the activities and functions of the
NAIIA bring together representatives of individual firms that might be in competition, it
is the policy of the NAIIA in the course of its activities and functions to discourage and
prohibit the disclosure of competitive information. The burdens of defending even a
frivolous antitrust suit are considerable, and it is important to administer and operate
the NAIIA in a manner so as to avoid even the appearance of facilitating anticompetitive
conduct. Accordingly, the NAIIA has adopted a formal Antitrust Compliance Policy that
applies to all NAIIA meetings and functions.
Each NAIIA member should individually seek its own counsel if it has any questions as to
the permissible scope of activities under the antitrust laws.
PROHIBITED CONDUCT
• Raising, lowering, or stabilizing fees;
• Actual current or future rates;
• What is a “fair” profit level;
• Credit terms and other price-related or ancillary terms;
• Individual company results, or current or future marketing or pricing strategies or
business plans;
• Allocation of markets or territories;
• The concerted refusal to deal with a customer, supplier, competitor; or to provide
a claims handling service;
• Any other matters on which independent adjusters ordinarily compete with each
other.
Individuals attending NAIIA functions or meetings have independent responsibility to
comply with this NAIIA policy and all applicable laws.
Informal or unscheduled meetings of NAIIA committees, subcommittees, working groups,
and the board should be avoided. The NAIIA recognizes that one important benefit it
provides to its members is an opportunity to interact with other participants in the
insurance claims business nationwide. When such interaction is properly focused on NAIIA
business, it is beneficial and promotes the interests of the NAIIA and the public at large
whom the member firms serve. At the same time, all individuals attending NAIIA meetings
and functions should recognize that discussion or exchange of competitive information
among competitors creates the same risks of antitrust litigation, even if such activities
occur outside formal meetings. Consequently, competitive information should not be
discussed during coffee breaks, meals, and social gatherings related to any functions.
6 NAIIA Blue Book • 2021
OFFICERS 2020 - 2021
JOEL MOORE PETER SCHIFRIN
President Secretary/Treasurer
Kevin Hromas & Associates SGD-Schifrin, Gagnon & Dickey
13531 Charwell Crossing Lane 9171 Gazette Ave.
Houston, TX 77069 Chatsworth, CA 91311
Phone: (281) 731-7951 Phone: (800) 743-2524
E-mail: [email protected] E-mail: [email protected]
CATHY HESTER DAVID HAUSCH
President-Elect Immediate Past President
CJ Hester Inc Hausch & Company
4088 Government Blvd. 1640 Capital St. Suite 10
Mobile, AL 36693 Elgin, IL 60124
Phone: (251) 342-8400 Phone: (847) 325-9081
E-mail: [email protected] E-mail: [email protected]
EXECUTIVE OFFICE
SHERI CSOM
Executive Office Director, NAIIA
87 north Crooked Lake Drive
Kalamazoo, MI 49009
Phone: (877) 344-0624
Fax: (269) 978-9078
E-Mail: [email protected]
OF COUNSEL
JACK MCCABE
Nielsen, Zehe & Antas, P.C.
55 West Monroe, Suite 1800
Chicago, IL 60603
Phone: (312) 635-1845
Fax: (312) 322-9977
E-Mail: [email protected]
NAIIA Blue Book • 2021 7
REGIONAL VICE PRESIDENTS
MICHAEL NARDULLI (2020-2022) EASTERN REGION
Mclarens/Independent Adjustment Co., Inc. Connecticut, Delaware, District of Colum-
22 West Main Street bia, Maine, Maryland, Massachusetts,
Patchogue, NY 11772 New Hampshire, New Jersey, New York,
Phone: (631) 318-4476 Pennsylvania, Rhode Island, Vermont,
E-mail: [email protected] Virginia, West Virginia
MAGGIE MOSS (2020-2022) SOUTHEAST REGION
Tenco Services, Inc. Alabama, Florida, Georgia, Mississippi,
783 Old Hickory Blvd. North Carolina, Puerto Rico,
Brentwood, TN 37027 South Carolina, Tennessee
Phone: (615) 292-0098
E-mail: [email protected]
NINO BERARDI (2019-2021) MID-STATES REGION
L.J. Shaw & Company Illinois, Indiana, Iowa, Kansas, Kentucky,
1100 S. Main Street Michigan, Minnesota, Missouri, Nebraska,
Lombard, IL 90148 North Dakota, Ohio, South Dakota,
Phone: (630) 932-0707 Wisconsin
Email: [email protected]
SOUTHWEST REGION
DAVID MCCULLOUGH (2019-2021) Arkansas, Louisiana, Oklahoma, Texas
Central Adjustment Company, Inc.
2207 Hidden Valley Drive
Little Rock, AR 72212
Phone: (888) 227-5506
Email: david.mccullough@centraladjust-
ment.com
WESTERN STATES REGION
CHRIS KONING (2020-2022) Alaska, Arizona, California, Colorado,
Koning & Associates Hawaii, Idaho, Montana, Nevada,
1631 Willow Street New Mexico, Oregon, Utah, Washington,
San Jose, CA 95125 Wyoming
Phone: (408) 265-3800
E-mail: [email protected]
8 NAIIA Blue Book • 2021
PROVISIONAL MEMBERS
PROVISIONAL MEMBERSHIP is an honor. It is granted to those firms
that can meet all of NAIIA’s regular membership requirements except
for being in business at least three years under current ownership.
All provisional members have been in business for at least one year.
HONORARY MEMBERS
We are proud to list herein the HONORARY MEMBERS of our Association
elected from that group of former members who, during their active years,
rendered great service to the Association or have, since active membership
ceased, achieved distinction in other areas of endeavor.
A. Glenn Bailey - Las Vegas, NV John R. Meier - Parsons, KS
Bill Barnes - Leland, NC Warren W. Michael - Sacramento, CA
Dean K. Beyer - Sacramento, CA Terrence Nixon - St. Louis, MO
Richard M. Calvert, CPCU - Mirror Lake, NH Arthur T. Powell, Jr. - Mobile, AL
Michael R. Csom - Mattawan, MI Charles Shell - Aberdeen, WA
Bill Gainer - Austin, TX Charles J. Umbach - Cutchogue, NY
Robert L. Gresham, Jr. - Las Vegas, NV Richard J. Watkins - Long Beach, CA
John W. Hamby - Columbia, SC Jerry Hale - Plantsville, CT
Don Hendricks - Roundrock, TX Bruce Mountjoy - Spokane, WA
George C. (Bud) Hills - Moraga, CA
NAIIA MERITORIOUS SERVICE AWARD
In November, 1997, the Executive Committee, in consideration of Member Firm Represen-
tatives dedicated to furthering the goals of the Association, approved the NAIIA MERITORI-
OUS SERVICE AWARD. The award recognizes an individual who has continued to promote
the Association with outstanding service and has demonstrated a consistent interest in its
general welfare.
WINNERS
1998 John C. Gunlogson
1999 William R. Barnes
2000 Dean K. Beyer
2001 Bland E. Harper, Jr.
2003 Arthur T. Powell, Jr.
2006 Alan M. Mayfield
2011 Roy C. Hinton
2015 Chris Koning
NAIIA Blue Book • 2021 9
PAST PRESIDENTS
1937-1938 ...............Lawrence A. Gouldman* 1981-1982 ........................... Donald L. Johns*
1938-1939 ................................... A.M. Foley* 1982-1983 ........................ John C. Creighton*
1939-1940 ..................................V.A. Nichols* 1983-1984 ...........................Bill E. Hammock*
1940-1941 .................................Lynn Horton* 1984-1985 ................ Thomas N. Dawson, Jr.*
1941-1942 ................................ John C. Ryan* 1985-1986 ........................Joseph C. Ouellette
1942-1943 ...........................James N. Curley* 1986-1987 ............................John W. Hamby*
1943-1946 ..................................N.J. Tierney* 1987-1988 ............................. James F. O’Neill
1947-1947 .......................................C.B. Lyle* 1988-1989 ...................Calvin C. Hoppmeyer*
1947-1948 ...........................Prentiss B. Reed* 1989-1990 .............................Gregory M. Geil
1948-1949 ...............................Ross Whitney* 1990-1991 ............................. Robert M. Hall*
1949-1950 .............................Lester M. Kizer* 1991-1992 ...........................Ray A. Cervenka*
1950-1951 .............................. Robert M. Hill* 1992-1993 ...........Robert L. Gresham, Jr. CPCU
1951-1952 ...........................John D.C. Roane* 1993-1994 ................................ John R. Meier
1952-1953 .................................E.H. Bockius* 1994-1995 .........................Charles J. Umbach
1953-1954 ..............................M.M. Johnson* 1995-1996 ..................... George C. (Bud) Hills
1954-1955 .........................Marion B. Arnold* 1996-1997 ..........................S. David Peeler, Jr.
1955-1956 .......................................C.J. Peck* 1997-1998 .............................. Jack L. Clutter*
1956-1957 ......................Arthur E. Campbell* 1998-1999 .............................. Gerald F. Hale*
1957-1958 .........................Joseph M. Cashin* 1999-2000 ............................Terence E. Nixon
1958-1959 ................................... R.D. Batjer* 2000-2001 .............................Bruce Mountjoy
1959-1960 .........................Benjamin Horton* 2001-2002 ............................Michael R. Csom
1960-1961 .................................L.B. Hazzard* 2002-2003 ...............................Francis J. Marx
1961-1962 ...............................H.P. Wellborn* 2003-2004 .............................Daniel G. Price*
1962-1963 ............................... Ted D. Brown* 2004-2005 ...................................... Tom Moss
1963-1964 ......................................H.L. Eddy* 2005-2006 ..................................Dane Havard
1964-1965 ...........................James E. Gay, Jr.* 2006-2007 ........................... Mark Richardson
1965-1966 .........................Edwin W. Lindsey* 2007-2008 ..............................Harold E. Kern*
1966-1967 .....................................R.L. Lynch* 2008-2009 ................................. Marty Brown
1967-1968 ...........................Edward R. Reilly* 2009-2010 ............................John T. Kidder, III
1968-1969 ..........................Willard R. Mayer* 2010-2011 ............................Johnny Michalek
1969-1970 ...................... William E. Condray* 2011-2012 ..........................William K. Sharpe
1970-1971 ...........................Guy J. Panarello* 2012-2013 ............................. Chris McDowell
1971-1972 ........................... Vernon Neufeld* 2013-2014 ....................................Mark Nixon
1972-1973 ...............................E.N. Bradford* 2014-2015 ....................................James Hunt
1973-1974 ......................Edward R. Reilly, Jr.* 2015-2016 ...................J. Matthew Ouellette*
1974-1975 ..........................Thomas M. Kelly* 2016-2017 .................................Peter J. Crosa
1975-1976 ................................Mike Keenan* 2017-2018 ................................ Susan Daniels
1976-1977 ....................................Bill Gainer* 2018-2019 .................................David Hausch
1977-1978 .........................Joseph E. Neblett*
1978-1979 ...........................Gordon D. Boyd* *Deceased
1979-1980 .............Richard J. Watson, CPCU*
1980-1981 ........................Warren W. Michael
10 NAIIA Blue Book • 2021
NAIIA COMMITTEES
Effective July 1, 2020
CONSTITUTION & BYLAWS COMMITTEE
Chair - Ruben Ambriz R.A.M. Insurance Claims Services, Overland Park, KS (2017-2021)
Chuck Reilly Edward R. Reilly & Co., Inc., New York, NY (2018-2022)
Michael Nardulli McLarens/Ind. Adjustment Co., Inc., Patchogue, NY (2019-2023)
CONFERENCE SITE (2021) COMMITTEE “PROMOTING THE BRAND”
Chair - Joel Moore Kevin Hromas & Associates, Houston, TX (2018-2021)
Cathy Hester CJ Hester Inc, Mobile, AL (2018-2022)
Peter Schifrin SGD, Inc., Chatsworth, CA (2019-2023)
Dave Hausch Hausch & Company, Inc., Elgin, IL (2019-2021)
Michael Nardulli McLarens/Ind. Adjustment Co., Inc., Patchogue, NY (2020-2022)
David McCullough Central Adjustment, Little Rock, AR (2019-2021)
Maggie Moss Tenco Services, Inc., Brentwood, TN (2020-2022)
Chris Koning Koning & Associates, San Jose, CA (2020-2022)
Nino Berardi L.J. Shaw & Company, Lombardi, IL (2019-2021)
EXECUTIVE COMMITTEE
Chair - Joel Moore Kevin Hromas & Associates, Houston, TX (2018-2021)
Cathy Hester CJ Hester Inc, Mobile, AL (2018-2022)
Peter Schifrin SGD, Inc., Chatsworth, CA (2019-2023)
Dave Hausch Hausch & Company, Inc., Elgin, IL (2019-2021)
Michael Nardulli McLarens/Ind. Adjustment Co., Inc., Patchogue, NY (2020-2022)
David McCullough Central Adjustment, Little Rock, AR (2019-2021)
Maggie Moss Tenco Services, Inc., Brentwood, TN (2020-2022)
Chris Koning Koning & Associates, San Jose, CA (2020-2022)
Nino Berardi L.J. Shaw & Company, Lombardi, IL (2019-2021)
EDUCATION COMMITTEE
Chair - Don Lederer Johns Eastern, Lakewood Ranch, FL (2018-2021)
Beth Crosa Peter J. Crosa & Co., St. Petersburg, FL (2019-2022)
John Henderson Wickizer & Clutter, Inc., Springfield, MO (2019-2023)
GRIEVANCE COMMITTEE
Chair - Frank Marx Curley Adjustment Bureau, Inc., Philadelphia, PA (2017-2021)
Gene Phillips Phillips & Associates, Madison, MS (2018-2022)
Bill Schulenberg Apple Adjusting, Inc., Baton Rouge, LA (2019-2023)
LEGISLATIVE COMMITTEE
Chair - Joel Moore Kevin Hromas & Associates, Houston, TX (2017-2022)
Alabama - Frank Harris, 724 37th St. S., Birmingham 35222
Alaska - J.D. Daniels, 1401 Rudakof Circle, Anchorage 99508
Arizona - Jason Mosher, 2233 West Bethany Home Road, Phoenix 85015
Arkansas - Martin A. Brown, 1617 N. College Avenue, Fayetteville 72703
California - W.L. McKenzie, 6151 Farimount Avenue, Suite #215, San Diego 92120
Colorado - Kathleen Genoff, 2785 No. Speer Blvd., Denver 80211
NAIIA Blue Book • 2021 11
NAIIA COMMITTEES
Effective July 1, 2020
Connecticut - Adelbert G. Cade, 250 State Street, New Haven 06437
Delaware - Thomas Ricci, 2207 Concord Pike, #757, Wilmington 19803
District of Columbia - Mike Nolan, 9115 Guilford Rd., Suite 200, Columbia 21046
Florida - Edward R. Crittenden, 5700 Halifax Ave., Suite 1, Ft. Myers 33912
Georgia - William K. Sharpe, 8735 Dunwoody Place, Ste. 3, Atlanta 30350-2983
Hawaii - Patrick Nii, P.O. Box 2096, Honolulu, HI 96805
Illinois - Barry A. Parks, 1640 Capital St., Suite 100, Elgin 60124
Indiana - Joe Ouellette, 5511 E. 82nd Street, Indianapolis 42650
Iowa - Craig Krapfl, P.O. Box 31282, Des Moines 50310
Kansas - Rueben Ambriz, 9015 W 75th Street, Overland Park 66204
Kentucky - John Dotson, P.O. Box 417, Richmond 40476
Louisiana - Stephen L. Brown, 9404 Interline Ave., Baton Rouge 70895
Maine - Steve Mosley, P.O. Box 1449, Ellsworth 04605
Maryland - Ed Bardroff, 1705 E. Joppa Road, Baltimore 21234
Massachusetts - Paul O’Toole, P.O. Box 8294, Salem 01971
Michigan - Bill Butler, 17515 W. Nine Mile Road, Southfield 48075
Minnesota - Chris Schuette, P.O. Box 14784, Minneapolis 55414
Mississippi - Gene Phillips, 241 Briarwood Dr., Jackson 39286-9596
Missouri - Mark Nixon 13205 Manchester Rd. Ste. 100 , St. Louis, MO 63131
Montana - Michael J. Marsh, RPA, CPIA, P.O. Box 20151, Billings 59104-0151
Nebraska - Jim Blaha, 4701 Center Street, Omaha 68106
Nevada - James Hunt, 7424 West Sahara Ave., Las Vegas 89117
New Hampshire - Wade Anderson, 50 Nashua Road, Londonderry 03053
New Jersey - T.D. Cusack, 19 Maple Ave., Woodbury Heights 08097
New Mexico - Debbie Luera, 3830 Common Blvd. E, Albuquerque 87109
New York - Erik T. Himelein, 100 Stewart Ave., C.S. 9013, Hicksville 11802-9013
North Carolina - Shannon Woolard, 910 West 15th Street, Washington 27889
North Dakota - John J. Fluth, 1313 Business Loop E., Jamestown 58402-1238
Ohio - Curt Connor, P.O. Box 332, Lisbon 44432
Oklahoma - Michael C. Wackenhuth, 6740 S. Lewis, Tulsa 74136
Oregon - Craig Stone, P.O. Box 23547, Portland 97281-3547
Pennsylvania - David Kern, 470 Streets Run Rd., Ste. 305, Pittsburgh 15236
Rhode Island - Michael Pellegrino, 275 Reservoir Ave., Providence 02907
South Carolina - J. Scott Clayton, 111 Executive Drive #250, Columbia 29219
South Dakota - David Doss, P.O. Box 262, Watertown 57201
Tennessee - Tom Moss, 3401 West End Ave., Ste. 460, Nashville 37203
Texas - Jack Hignett, 1103 8th Street, Lubbock 79401
Utah - Steven M. LeValley, 8651 S. State, P.O. Box 5, Sandy 84091
Vermont - George Grant, Jr., P.O. Box 92, Rutland 05701
Virginia - Roy Hinton, P.O. Box 8651, Richmond 23826
Washington - Dave Wilson, 8621 N. Division St., Spokane 99208
West Virginia - Nick Potter, 1313 Business Loop E., Jamestown 58402-1238
Wisconsin - William D. Marske, 711 N. Lynndale Dr., Ste-2A, Appleton 54914
Wyoming - Ron Erion, 206 N. Main Streed, Spearfish, SD 75583
12 NAIIA Blue Book • 2021
MEMBERSHIP RECRUITMENT
Chair - Sheri Csom NAIIA, Kalamazoo, MI 2019-2021
Southwestern Mitch Whitman, Primeco, Tulsa, OK 2019-2021
Southeastern Cathy Hester, CJ Hester Inc, Mobile, AL 2018-2021
Western States Jessica Armijo, Integrion Group, Albuquerque, NM 2018-2021
Mid-States John Dotson, Dotson & Assoc., LLC, Richmond, KY 2019-2021
Eastern Paul Graf, Vanguard Adj. Group, Inc., Woodbury, NJ 2018-2021
MEMBERSHIP CREDENTIALS
Chair - Peter Crosa Peter J. Crosa & Co., St. Petersburg, FL 2018-2021
Michael Marsh Midland Claims Group, Billings, MT 2018-2022
Kevin Myers BCC Ltd., Georgetown, TX 2019-2023
Preston Stoeck, Alternate Primeco, Tulsa, OK 2020-2024
NOMINATING COMMITTEE
Chair - Dave Hausch Hausch & Company, Inc., Elgin, IL 2020-2021
Eastern - Frank Marx Curley Adjustment Bureau, Inc., Philadelphia, PA 2020-2021
Southeastern - Beth Crosa Peter J. Crosa & Co., St. Petersburg, FL 2020-2021
Mid States - Mike Csom ASU Group, Okemos, MI 2020-2021
Southwestern - Rock Phillips R.K. Phillips & Associates, Houston, TX 2020-2021
Western - DJ Daniels Nothern Adjusters, Inc., Anchorage, AK 2020-2021
PAST PRESIDENT'S ADVISORY BOARD
Chair - Dave Hausch Hausch & Company, Inc., Elgin, IL 2020-2021
PUBLICATIONS COMMITTEE
Chair - Peter Schifrin SGD, Inc., Chatsworth, CA 2019-2023
Kevin Hromas Kevin Hromas & Associates, Houston, TX 2019-2023
WAYS & MEANS COMMITTEE
Chair - Joel Moore Kevin Hromas & Associates, Houston, TX 2019-2022
Cathy Hester CJ Hester Inc, Mobile, AL 2018-2023
Peter Schifrin SGD, Inc., Chatsworth, CA 2019-2024
David Hausch Hausch & Company, Inc., Elgin, IL 2019-2021
NAIIA Blue Book • 2021 13
Special Committees
2020-2021 ALLIED ASSOCIATION LIAISON COMMITTEE
Chair - Chuck Reilly Edward R. Reilly & Co., Inc., New York, NY 2019-2022
IACP - Paul J. Graf Vanguard Adjusters Group, Woodbury, NJ 2019-2022
RPA - Joel Moore Kevin Hromas & Associates, Houston, TX 2019-2022
IILA - Tom Moss Tenco Services, Knoxville, TN 2019-2022
CIAA - Gary LaMarche LaMarche & Company, Chelmsford, MA 2019-2022
LEA - Peter Schifrin SGD, Inc., Chatsworth, CA 2019-2022
CLMA - Cathy Hester CJ Hester Inc, Mobile, AL 2019-2022
WSIA - Johnny Michalek Gulf Coast Claims, Houston, TX 2019-2022
The Institutes - Cathy Hester CJ Hester Inc, Mobile, AL 2019-2022
2020-2021 CONFERENCE COMMITTEE
Sheri Csom NAIIA, Kalamazoo, MI 2019-2020
Mike Csom ASU Group, Okemos, MI 2019-2020
TECHNOLOGY COMMITTEE
Chair - Mike Csom ASU Group, Okemos, MI 2019-2022
David LeNorman Alaska Adjusters, LLC, Anchorage, AK 2019-2022
ARCHIVE COMMITTEE
Chair - Nate Ouellette ClaimsPro (formerly Nixon and Company Inc./ 2017-2022
Allmark Services), Indianapolis, IN
MARKETING COMMITTEE
Chair - Cathy Hester CJ Hester Inc, Mobile, AL 2017-2021
Chris Koning Koning & Associates, San Jose, CA 2018-2022
David Hausch Hausch & Company, Elgin, IL 2019-2023
John Dotson Dotson & Associates, LLC, Richmond, KY 2020-2024
14 NAIIA Blue Book • 2021
2020-2021 NAIIA ADVISORY COUNCIL
National Coordinator: Cathy Hester, NAIIA President-Elect, CJ Hester Inc
EASTERN REGION
MEMBERS:
Chairman - Michael Nardulli Executive General Adjuster - Mclarens/Ind. Adjust. Co., Inc.
(July, 2020 - June, 2022) 22 West Main Street, Patchogue, NY 11772
Dave DeLuca, cpcu Vice President, Claims - Vermont Mutual Insurance Group
(July, 2016 - June, 2021 ) 89 State Street, P.O. Box 369, Montpelier, VT 05601-0369
Tim Fox Property Claims Manager - NYCM Insurance
(July, 2018 - June, 2021) 1899 Central Plaza East, Edmeston, NY 13335
Tim Cook, cpcu, arm Director for the Risk and Insurance Studies Center
(July, 2017 - June, 2021) VA Commonwealth Univ. School of Bus, Dept. of Finance,
Insurance and Real Estate
Snead Hall - 301 W. Main St., P.O. Box 844000,
Richmond, VA 23284-4000
Goober Schaarschmidt President - New England Excess Exchange
(July, 2018 - June, 2021) P.O. Box 650, Barre, VT 05641
SOUTHEASTERN REGIONEGION:
MEMBERS:
Chairman - Maggie Moss Vice President - Tenco Services Inc.
(July, 2020 - June, 2022) 783 Old Hickory Blvd., Brentwoos, TN 37027
Jeffrey W. Jones, cpcu Senior Claims Supervisor - Amica Mutual Insurance Co.
(July, 2019 - June, 2021) Atlanta Regional Office
2180 Satellite Blvd. Suite 350, Duluth, GA 30097-4939
Lance Kendall Claims Examiner - American Southern Insurance Company
(July, 2018 - June, 2021) P.O. Box 723030, Atlanta GA 31139
Charles Kraemer, arm, aic-m Sr. Claims Specialist - Complex G, The Hartford
(July, 2019 - June, 2022) 3655 North Point Parkway Suite 500, Alpharetta, GA 30005
Alan Mayfield, AIC, RPA Executive General Adjuster - Worley
(July, 2017 - June, 2021) P.O. Box 11839, Charlotte, NC 28220-1839
Shawn McHugh AIC Property Claims Supervisor - Guide One Insurance
(July, 2019 - June, 2021) 2305 W. Park Place Blvd. Suite A, Stone Mountain, GA 30087
Angela A. Newsome Regional Claims Manager - Federated Mutual Insurance Co.
(July, 2019 - June, 2021) 5607 Glenridge Dr. NE, Suite 600, Atlanta, GA 30342
NAIIA Blue Book • 2021 15
MID-STATES REGION
MEMBERS:
Chairman - Nino Berardi CEO/Executive General Adjuster - L. J. Shaw & Company
(July, 2019 - June, 2021) 1100 S. Main St., Lombard, IL 60148-3971
Doug Brod Property Claim Supervisor - Erie Insurance
(July, 2018 - June, 2021) 2409 N Main St Ste. 200, East Peoria, IL 61611
James Delwiche Claims Manager - Affinity Mutual Insurance
(July, 2019 - June, 2022) 722 North Cable Road, Lima, OH 45805-1795
Brandon Garretson VP Claims - Kentucky National Insurance Co.
(July, 2019 - June, 2022) PO Box 55108, Lexington, KY 40555-5108
Scott Mull Property Supervisor - Central Mutual
(July, 2018 - June, 2021) P.O. Box 3534, Van Wert, OH 45891
Brian Salm Mgr-Property Field Claims - Secura Insurance Companies
(July, 2019 - June, 2022) P.O. Box 819, Appleton, WI
Patrick J. Sinnard Managing Claim Supervisor - Great American Insurance
(July, 2016 - June, 2021) 301 E 4th Street, Cincinnati, OH 45202
Michale Grubbs President - Claims Management, Inc.
(July, 2016 - June, 2021) 13205 Manchester Rd., Suite 100, St. Louis, MO 63131
SOUTHWESTERN REGION
MEMBERS:
Chairman - David McCullough President - Central Adjustment Company, Inc.
(July, 2019 - June, 2021) P.O. Box 25068, Little Rock, AR 72221
Paul D. Bush, cpcu, aic, aim Regional Field Claims Manager - Cincinnati Insurance Co.
(July, 2016 - June, 2020) P.O. Box 1967, Greenwood, AR 72936
Todd Wright Vice President Risk Management - TETCO, Inc.
(July, 2018 - June, 2021) 1100 NE Loop 410, Ste. 900, San Antonio, TX 78209
Jon Mark O’Neal Claims Supervisor - BITCO Insurance Companies
(July, 2018 - June, 2021) 17300 Chenal Parkway, Ste. 301, Little Rock, AR 72223
WESTERN STATES REGION
MEMBERS:
Chairman - Chris Koning rvp President - Koning & Associates
(July, 2020 - June, 2022) 1631 Willow Street, San Jose, CA 95125
Chuck Katter, cpcu Vice President Claims - Oregon Mutual Insurance
(July, 2018 - June, 2021) 400 NE Baker St., PO Box 808, McMinnville, OR 97128
Harvey Lightstone Vice President Director of Claims - CPLIC, RRG
(July, 2020 - June, 2022) 17742 Irvine Blvd., Suite 102., Tustin, CA 92780
Tim Mortland Vice President - Berkshire Hathaway Homestate Ins. Co.
(July, 2019 - June, 2022) 1314 Douglas Street, Omaha, NE
Scott Thornton Director of Claims - Lowers & Associates
(July, 2019 - June, 2022) 125 East Hirst Road, Suite 3C, Purcelville, VA 20132
16 NAIIA Blue Book • 2021
COMPLETE ADJUSTMENT PROGRAM (CAP)
(A Practical Claims/Loss Handling Program)
PROLOGUE
This third revision of the CAP Program was accomplished through the collective input of
the NAIIA National Advisory Council and the Publications Committee. It was reviewed and
adopted by the NAIIA Executive Committee effective July 1, 2005.
NAIIA members and client companies should recognize that the CAP is a suggested
guideline providing fundamental approaches in claims/loss handling procedures. Its
adoption is an alternative in the absence of specific client guidelines.
Feedback and comments are welcome and may be addressed to the NAIIA staff office or
emailed to [email protected].
OBJECTIVE
To establish a uniform guideline and procedural methodology for the handling of claim files.
Implementation/Quality Control:
A. Publication: NAIIA Blue Book of Adjusters circulated throughout the entire
insurance industry
B. Uniformity: NAIIA Members adhere to “Best Practices” claims handling
procedures
C. Philosophy: Proven quality adjusting standards can best be maintained
while conforming with uniform claims handling procedures
D. Technical Expertise Utilization of Quality: NAIIA Members with specific
technical claims experience
Assignment/Coverage:
A. Assignment Use of ISO Accord forms. NAIIA Members forms or long forms provided
by the insurance company
B. Authority: Claims assignment may be made by any authorized company
representative giving instructions in the handling of that assignment.
C. Acknowledgement: NAIIA Members should immediately acknowledge receipt of
the loss by email or fax, giving the adjuster’s name, claim number and contact
information in accordance with the reporting methods as outlined in the CAP
Program.
D. Coverage: Questions of coverage should be brought to the attention of the client.
E. Special Instructions: The taking of Non-Waiver, the issuance of Reservations of Rights
letters or Denial Letters should be approved by the client as to the form and content.
NAIIA Blue Book • 2021 17
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
Claims /Loss Handling
A. Procedural: In accepting the assignment, the NAIIA Member should begin investigation
immediately in accordance with instructions that have been provided by the client,
either in writing or verbally.
1. Deviation: Information developed during the course of the investigation which
may require additional investigation should be communicated immediately to the
client via telephone, fax or email.
2. Clarification: The scope of the assignment should be conveyed clearly by the client.
B. Inspection: Inspection of property losses should occur within 72 hours of assignment
or sooner depending on the nature of the loss.
C. Statement: May be written or recorded. If recorded, such statements may be
transcribed only with the permission of the company. Where required by state laws,
copies should be given to the person from whom the statement was taken and
reported to the client company.
D. Appraisals: Client companies should establish whether or not appraisals are to be
completed on their forms or on designated software, specifying the number of
photographs desired. Approved physical damage or property loss manuals should always
be utilized in the valuation process. In the absence of any clear directive by the client,
NAIIA members may employ standards in conformity with acceptable appraisal techniques.
E. Salvage Subrogation: NAIIA Members should provide information necessary to dispose
of any salvage protecting its right of salvage in accordance with applicable state laws.
Authority to process salvage shall be in writing by client company to the NAIIA Member.
Subrogation, if required, may be pursued by the NAIIA Member when authority is
extended in accordance with the company’s instructions.
F. Expert Investigation: Certain areas of claims handling may require specific direction.
1. Photographs/Diagrams: Appropriate photographs and/or diagrams may be required
and provided in the absence of any specific direction from the carrier.
2. Documentation: Medical, wage loss and property information should be obtained
by the NAIIA Members in accordance with accepted practices unless otherwise
instructed. Gathering of police, fire and other reports necessary to the investigation
should be obtained as necessary advising the client of their impact on the case.
3. Examinations: Prior approval should be obtained from the company for independent
medical examinations, examinations under Oath or expert retention.
4. Litigation: The use of a defense attorney and/or selection of special counsel should
be approved by the company.
G. Legal Requirements: The client should be contacted when any of the following raise
special issues on an individual claim:
1. Unfair Claims Settlement Practices Regulations
2. Municipal codes regarding salvage distribution and payment
3. Handling of state Insurance Department complaints
4. Any other issue which potentially raises a red flag
18 NAIIA Blue Book • 2021
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
H. Settlement Authority: All claims should be settled in accordance with the Fair Claims
Adjusting Standards taking into consideration the reasonableness and fairness of the
individual loss or claim
Reporting Methods
The following are general reporting guidelines to be followed in the absence of
instructions provided by the client:
A. Acknowledgement: Provide the client with a written acknowledgment on the
same day of receipt of claim. Retain a copy in the file.
B. Initial Contact: Contact the parties within 24 hours of receipt of assignment and
begin investigation immediately.
C. Filings: Completion of the CIB index forms, PILR, NATB and any other reporting
form should be completed as soon as possible after obtaining the information by
the client.
D. First Report: Absent any specific requirement from the client, the first report
should follow within 15 days from the receipt of the assignment.
E. Status Report: Following the initial report, a timely status report should follow
every 30 days updating the client on the developments that have taken place
since the last report.
F. Diary: Regular reporting on Claim files on a 30-day basis is an acceptable standard.
Diary dates should be communicated in each report.
G. Captioned Report: should be followed when the initial assignment does not
require or request use of the short form reporting format. Redundant captions
should be eliminated and all reports should be numbered sequentially listing the
enclosures.
H. Further Activity: Should be outlined when additional investigation is anticipated.
I. Short Form Reports may be provided when acceptable, unless otherwise so
stipulated.
J. Reserves: Generally the establishment of a proper reserve is the function of the
client company unless otherwise directed. Therefore, recommendations of
reserves will generally be limited to property damage losses only.
K. Settlement Authority: All settlement authority should first be obtained from the
client before negotiations are undertaken.
NAIIA Blue Book • 2021 19
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
Miscellaneous Information
The NAIIA Member Company will follow these bill paying procedures:
A. Interim Bills: Interim billing invoices are an accepted procedure and should be honored
by the client when presented .
B. Service Invoice Payments: Properly documented service bills should be forwarded to
the client in a timely manner. Billing invoices should be placed on the front of the
report for ease of review.
C. Client Service Instructions: Service instructions and guidelines are often provided by
a client. Those guidelines are encouraged and will take precedent over standard NAIIA
member firm procedures.
CLAIM PROFESSIONAL LIABILITY
INSURANCE COMPANY
Founded by NAIIA member firms, Claim Professional Liability Insurance Company,
RRG (CPLIC) offers Errors and Omissions and General Liability insurance coverage
to all independent insurance adjusters across the nation. This risk retention group,
incorporated in Vermont, reinsured by an A+ rated company and managed by
NAIIA volunteers gives all NAIIA members the opportunity to participate in a value
concept and service never before made available to the independent adjuster.
As a member of NAIIA your firm is likely to meet all of the underwriting standards in
place and to have a substantial advantage in votes and dividends. Our mission was
to aid in the creation of the company by participation on the underwriting, claims
and risk management committees and to continue to influence the company’s
direction by service on the Board of Directors. Additionally, NAIIA members
provide voluntary service by serving on key committees who recommend policy in
a variety of areas including audit and dividends.
New members to the NAIIA receive a substantial discount on the share price if
they participate within the first 90 days of membership. Standing members may
elect to participate at any time. More information is available from the web-site
at www.cplic.net or by calling member services at 877-572-7542.
20 NAIIA Blue Book • 2021
2021 NAIIA
Member Firm Listings
®
The 2021 Digital Blue Book of Adjusters
to be released in January, 2021
Email - [email protected]
to be put onto the digital blue book distribution.
Additional Service Area: The listed member firm does not have an office in this
location but is available to meet client needs from the firm’s main or branch office
or via resident adjuster from another location.
An office listing that shows in italics indicates a provisional membership until the
minimum of three years in business requirement has been fulfilled.
Offices are listed according to proximity or listing city and listing state. Then, in
the order of Main Office, Branch Office, Residential Office and Additional Service
Areas (ASA).
NAIIA Blue Book • 2021 21
ALABAMA
• Florence
• Huntsville
• Decatur
• Gadsden
• Oxford
• Birmingham
• Tuscaloosa
ALABAMA Gulf Shores • • Montgomery • Opelika
• Monroeville
• Dothan
Mobile •
• Daphne
• Fairhope
22 NAIIA Blue Book • 2021
ALABAMA
AL/FL PANHANDLE BIRMINGHAM
(Baldwin Co.) (Jefferson Co.)
Synergy Adjusting Corporation Central Adjustment Company, Inc.
Branch Office Additional Service Area
Mike Dossett - Senior Adjuster IRS#: 71-0702352
111 West Myrtle Avenue, Ste. 4, Foley, AL 36535 Phone: (888) 227-5506
Phone: (251) 747-6082 Night: (888) 227-5506
Fax: (251) 650-1686 Fax: (866) 455-1777
Email: [email protected] Email: [email protected]
Website: www.synergyadjusting.com Website: www.centraladjustment.com
Business Interruption; Catastrophe Service; Claims Appraisal; Cargo; Catastrophe Administration;
Auditing; Construction Defects; Fidelity & Surety; Catastrophe Service; Fire & Allied; General Liability;
Fire & Allied; Heavy Equipment; Homeowners; Inland Heavy Equipment; Homeowners; Inland Marine;
Marine; Mediations; Multiple Lines; Professional Lia- Mobile Homes; Multiple Lines; Temporary Services;
bility; Property/Commercial; Subrogation/Recovery; Tractor/Trailer Appraisals; Truck Liability
Tractor/Trailer Appraisals Main Office: Arkansas - Little Rock
Main Office: Georgia - Atlanta Collins & Company, Inc.
BIRMINGHAM Branch Office
License: 62-0882150
(Jefferson Co.) Jack Dearman - Adjuster/Regional Supervisor
Frank Harris & Associates, Inc. 400 Century Park South, Ste. 220
Main Office Birmingham, AL 35226
IRS#: 63-0725322, License: A173743 Phone: (205) 979-8835
PO Box 1136, Trussville, AL 35173 Night: (800) 884-1535
Phone: (205) 328-5510 Toll Free: (800) 884-1535
Night: (205) 314-8972 Fax: (423) 265-0545
Fax: (205) 252-4520 Email: [email protected]
Email: [email protected] Website: www.collinsandco.com
Dram Shop; Fidelity & Surety; General Liability; Home- Appraisal; Auto; Business Interruption; Cargo; Casu-
owners; Mediations; Multiple Lines; Personal Injury; alty/OL & T; Claims Administration; Fidelity & Surety;
Products Liability; Professional Liability; Property/ Fire & Allied; Heavy Equipment; Homeowners; Inland
Commercial; Tractor/Trailer Appraisals; Truck Liability Marine; Ocean Marine; Professional Liability; Prop-
erty/Commercial; Subrogation/Recovery; Tractor/
AFG Claims Service, LLC Trailer Appraisals; Truck Liability; Workers’ Comp.
Branch Office Main Office: Tennessee - Chattanooga
Jim Schultz - Marine Survey, SIU , Res & Commer-
cial Property, HE, Farm Davidson & Company, Inc.
130 Wildwood Parkway, Birmingham, AL 35209 Resident Adjuster Office
Phone: (615) 426-2664 IRS#: 63-1156338, License: 0172246
Toll Free: (888) 449-3234 724 37th Street South, Birmingham, AL 35222
Fax: (888) 288-0059 Phone: (251) 433-2756
Email: [email protected] Night: (251) 433-2756
Website: www.afgclaimsservice.com Fax: (251) 433-2759
Appraisal; Background Checks; Catastrophe Service; Email: [email protected]
Construction Defects; Farm & Ranch; Fire & Allied; Website: www.davidsonadjusters.com
Fraud/Arson; General Liability; Heavy Equipment; Cargo; Catastrophe Administration; Fire & Allied; Gen-
Homeowners; Marine; Marine Surveying; Multiple eral Liability; Heavy Equipment; Homeowners; Inland
Lines; Professional Liability; Property/Commercial; SIU Marine; Personal Injury; Products Liability; Property/
Main Office: Tennessee - Spring Hill Commercial; Tractor/Trailer Appraisals; Truck Liability
Main Office: Alabama - Mobile
NAIIA Blue Book • 2021 23
ALABAMA
BIRMINGHAM BIRMINGHAM
(Jefferson Co.) (Jefferson Co.)
Evers & Associates, Inc. Tenco Services, Inc.
Branch Office Additional Service Area
Brian Sigmon - Vice President, Gen. Adjuster IRS#: 62-0449213
Alan Watts - Senior Adjuster Tim McCracken - Vice President &
PO Box 361566, Birmingham, AL 35236 Branch Manager, Exec Cas Adj
Phone: (205) 824-3336 Phone: (800) 621-1313
Night: (205) 529-5209 Night: (800) 621-1313
Fax: (205) 824-1220 Toll Free: (800) 621-1313
Email: [email protected] Fax: (770) 518-7817
Website: www.eversadj.com Email: [email protected]
Appraisal; Business Interruption; Construction Defects; Website: www.tenco.com
Fire & Allied; Fraud/Arson; General Liability; Heavy Auto BI&PD; Cargo; Construction Defects; Fire & Allied;
Equipment; Homeowners; Inland Marine; Mobile Heavy Equipment; Homeowners; Mediations; Multiple
Homes; Multiple Lines; Property/Commercial; SIU; Lines; Personal Injury; Products Liability; Professional
Tractor/Trailer Appraisals Liability; Property/Commercial; Subrogation/Recovery;
Main Office: Alabama - Huntsville Tractor/Trailer Appraisals
Premiere-Capitol Adjusters, Inc. Main Office: Tennessee - Nashville
Resident Adjuster Office
IRS#: 63-1159658, License: A174026 BIRMINGHAM
David Anderson - President (Shelby Co.)
Jake Anderson CJ Hester
221 Alpine Street, Birmingham, AL 35210 Branch Office
Phone: (205) 297-8764 IRS#: 71-0984104
Night: (334) 652-2389 Cathy Hester - CEO, Owner, Exec.Gen. Multiline
Fax: (205) 297-8765 Adj/Investigator
Email: [email protected] Jeff Stack - Senior Casualty Adjuster/Investigator
Website: www.pcadj.net Dan Hillman - Executive General Casualty
Cargo; Casualty/OL & T; Construction Defects; Dram Adjuster/Investigator
Shop; Fraud/Arson; General Liability; Heavy Equip- Geoff Keenum - Executive General Adjuster
ment; Homeowners; Inland Marine; Mobile Homes; 5184 Caldwell Mill Road, Ste. 315, Hoover, AL 35244
Multiple Lines; Products Liability; Property/Commer- Phone: (205) 987-8179
cial; Tractor/Trailer Appraisals; Truck Liability Night: (877) 342-4111
Main Office: Alabama - Montgomery Toll Free: (877) 342-4111
Central Adjustment Company, Inc. Fax: (877) 342-4116
Additional Service Area Email: [email protected]
IRS#: 71-0702352 Website: www.hesterinc.net
Phone: (888) 227-5506 Auto; Background Checks; Cargo; Construction Defects;
Night: (888) 227-5506 Fraud/Arson; General Liability; Homeowners; Medi-
Fax: (866) 455-1777 ations; Mining; Multiple Lines; SIU; Truck Liability;
Email: [email protected] Workers’ Comp.
Website: www.centraladjustment.com Main Office: Alabama - Mobile
Appraisal; Appraisal; Business Interruption; Cargo;
Casualty/OL & T; Catastrophe Administration;
Catastrophe Service; Catastrophe Service; Fire & Allied;
General Liability; General Liability; Heavy Equipment;
Homeowners; Homeowners; Inland Marine; Mobile
Homes; Mobile Homes; Multiple Lines; Multiple Lines;
Property/Commercial; Temporary Services; Temporary
Services; Tractor/Trailer Appraisals; Tractor/Trailer
Appraisals; Truck Liability
Main Office: Arkansas - Little Rock
24 NAIIA Blue Book • 2021
ALABAMA
DAPHNE DOTHAN
(Baldwin Co.) (Houston Co.)
Integrity Adjusters, LLC CJ Hester
Main Office Resident Adjuster Office
Chris Capps - Senior Team Lead & File Reviewer IRS#: 71-0984104
Gene Williams - Director, Subrogation & Claims Greg Howard - Executive General Multiline
Operations Adjuster/Investigator/Supervisor
27154 Pollard Road, Daphne, AL 36526 219 Maplecliff Drive, Dothan, AL 36303
Phone: (251) 432-2877 Phone: (877) 342-4111
Night: (251) 432-2877 Night: (877) 342-4111
Toll Free: (866) 433-2877 Toll Free: (877) 342-4111
Fax: (251) 432-2876 Fax: (877) 342-4116
Email: [email protected] Email: [email protected]
Website: www.integrityadjusters.com Website: www.hesterinc.net
Appraisal; Auto BI&PD; Catastrophe Administration; Auto BI&PD; Business Interruption; Cargo; Casualty/
Claims Auditing; Fire & Allied; Homeowners; Mobile OL & T; Construction Defects; Farm & Ranch; Heavy
Homes; Multiple Lines; Property/Commercial; Subro- Equipment; Homeowners; Inland Marine; Mediations;
gation/Recovery Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
DECATUR Main Office: Alabama - Mobile
(Morgan Co.) Davidson & Company, Inc.
Davidson & Company, Inc. Resident Adjuster Office
Resident Adjuster Office IRS#: 63-1156338, License: 0172246
IRS#: 63-1156338, License: 0172246 Randy Phillips - Senior Adjuster
PO Box 447, Florence, AL 35631 PO Box 2060, Dothan, AL 36302
Phone: (251) 433-2756 Phone: (251) 433-2756
Night: (251) 433-2756 Night: (251) 433-2756
Fax: (251) 433-2759 Fax: (251) 433-2759
Email: [email protected] Email: [email protected]
Website: www.davidsonadjusters.com Website: www.davidsonadjusters.com
Cargo; Catastrophe Administration; Fire & Allied; Gen- Cargo; Fire & Allied; Heavy Equipment; Homeowners;
eral Liability; Heavy Equipment; Homeowners; Inland Inland Marine; Personal Injury; Property/Commercial;
Marine; Personal Injury; Products Liability; Property/ Tractor/Trailer Appraisals; Truck Liability
Commercial; Tractor/Trailer Appraisals; Truck Liability Main Office: Alabama - Mobile
Main Office: Alabama - Mobile Evers & Associates, Inc.
Branch Office
Josh Pike
1247 Rucker Blvd., Enterprise, AL 36330
Phone: (334) 464-2973
Night: (334) 390-0747
Fax: (256) 772-0929
Email: [email protected]
Website: www.eversadj.com
Appraisal; Auto BI&PD; Business Interruption; Con-
struction Defects; Fire & Allied; Fraud/Arson; General
Liability; Heavy Equipment; Homeowners; Inland
Marine; Mobile Homes; Multiple Lines; Property/
Commercial; SIU; Tractor/Trailer Appraisals
Main Office: Alabama - Huntsville
NAIIA Blue Book • 2021 25
ALABAMA
DOTHAN GADSDEN
(Houston Co.) (Etowah Co.)
AFG Claims Service, LLC CJ Hester
Additional Service Area Resident Adjuster Office
Phone: (615) 426-2664 IRS#: 71-0984104
Toll Free: (888) 449-3234 Theresa Grady - Sr. Adj./Investigator/Supervisor
Fax: (888) 288-0059 PO Box 5321, Gadsden, AL 35905
Email: [email protected] Phone: (877) 342-4111
Website: www.afgclaimsservice.com Night: (877) 342-4111
Appraisal; Background Checks; Catastrophe Service; Fax: (877) 342-4116
Construction Defects; Farm & Ranch; Fire & Allied; Email: [email protected]
Fraud/Arson; General Liability; Heavy and Construction Website: www.hesterinc.net
Equipment Appraisal; Homeowners; Marine; Marine Auto BI&PD; Business Interruption; Cargo; Casualty/
Surveying; Mediations; Professional Liability; Property/ OL & T; Construction Defects; Farm & Ranch; Heavy
Commercial; SIU Equipment; Homeowners; Inland Marine; Mediations;
Main Office: Tennessee - Spring Hill Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
FAIRHOPE/GULF SHORES Main Office: Alabama - Mobile
(Baldwin Co.)
BCMG - Brown Claims Management Group GULF SHORES
Resident Adjuster Office (Baldwin Co.)
IRS#: 82-3555776, License: 764051 BCMG - Brown Claims Management Group
Justin Taylor - Supervisor Adjuster Additional Service Area
503 Third Street, Fairhope, AL 36532 IRS#: 82-3555776, License: 764051
Phone: (800) 364-1554 Phone: (800) 364-1554
Night: (800) 364-1554 Toll Free: (800) 364-1554
Toll Free: (800) 364-1554 Fax: (877) 892-0416
Fax: (877) 892-0416 Email: [email protected]
Email: [email protected] Website: www.brownclaims.com
Website: www.brownclaims.com Catastrophe Service; Fire & Allied; Homeowners;
Catastrophe Administration; Catastrophe Manage- Property/Commercial
ment; Catastrophe Service; Fire & Allied; Homeowners; Main Office: Louisiana - Baton Rouge
Property/Commercial
Main Office: Louisiana - Baton Rouge
HUNTSVILLE
FLORENCE (Madison Co.)
(Lauderdale Co.) Evers & Associates, Inc.
Davidson & Company, Inc. Main Office
Micky Evers - President, General Adjuster
Resident Adjuster Office Sam Evers
IRS#: 63-1156338, License: 0172246 PO Box 6045, Huntsville, AL 35813
PO Box 447, Florence, AL 35631 Phone: (256) 772-0540
Phone: (251) 433-2756 Night: (256) 527-6157
Night: (251) 433-2756 Fax: (256) 772-0929
Fax: (251) 433-2759 Email: [email protected]
Email: [email protected] Website: www.eversadj.com
Website: www.davidsonadjusters.com Appraisal; Auto BI&PD; Business Interruption; Cargo;
Cargo; Catastrophe Administration; Fire & Allied; Gen- Construction Defects; Fraud/Arson; General Liability;
eral Liability; Heavy Equipment; Homeowners; Inland Heavy Equipment; Homeowners; Inland Marine;
Marine; Personal Injury; Products Liability; Property/ Mobile Homes; Multiple Lines; Products Liability;
Commercial; Tractor/Trailer Appraisals; Truck Liability Property/Commercial; SIU
Main Office: Alabama - Mobile Branch Listings:
Alabama - Birmingham, Dothan, Mobile
26 NAIIA Blue Book • 2021
ALABAMA
HUNTSVILLE HUNTSVILLE
(Madison Co.) (Madison Co.)
Central Adjustment Company, Inc. AFG Claims Service, LLC
Resident Adjuster Office Additional Service Area
IRS#: 71-0702352 Phone: (615) 426-2664
PO Box 25068, Little Rock, AR 72221 Toll Free: (888) 449-3234
Phone: (888) 227-5506 Fax: (888) 288-0059
Night: (888) 227-5506 Email: [email protected]
Fax: (866) 455-1777 Website: www.afgclaimsservice.com
Email: [email protected] Appraisal; Background Checks; Catastrophe Service;
Website: www.centraladjustment.com Construction Defects; Farm & Ranch; Fire & Allied;
Appraisal; Business Interruption; Casualty/OL & T; Fraud/Arson; General Liability; Heavy Equipment;
Catastrophe Service; General Liability; Homeowners; Homeowners; Marine; Marine Surveying; Multiple
Mobile Homes; Multiple Lines; Property/Commercial; Lines; Professional Liability; Property/Commercial; SIU
Temporary Services; Tractor/Trailer Appraisals Main Office: Tennessee - Spring Hill
Main Office: Arkansas - Little Rock CJ Hester
Collins & Company, Inc. Additional Service Area
Branch Office IRS#: 71-0984104
License: 62-0882150 Phone: (205) 987-8179
Jack Dearman - Adjuster/Regional Supervisor Night: (877) 342-4111
Greg Bankston - Vice President, Chief Operating Toll Free: (877) 342-4111
Officer Fax: (877) 342-4116
PO Box 6244, Huntsville, AL 35813 Email: [email protected]
Phone: (256) 772-1570 Website: www.hesterinc.net
Night: (800) 884-1535 Auto BI&PD; Business Interruption; Cargo; Casualty/
Toll Free: (800) 884-1535 OL & T; Construction Defects; Farm & Ranch; Heavy
Fax: (423) 265-0545 Equipment; Homeowners; Inland Marine; Mediations;
Email: [email protected] Products Liability; Property/Commercial; SIU; Truck
Website: www.collinsandco.com Liability; Workers’ Comp.
Auto BI&PD; Business Interruption; Cargo; Casualty/ Main Office: Alabama - Mobile
OL & T; Claims Administration; Fidelity & Surety; Fire &
Allied; Heavy Equipment; Homeowners; Inland Marine;
Ocean Marine; Professional Liability; Property/Com-
mercial; Subrogation/Recovery; Workers’ Comp.
Main Office: Tennessee - Chattanooga
Davidson & Company, Inc.
Resident Adjuster Office
IRS#: 63-1156338, License: 0172246
PO Box 2315, Huntsville, AL 35804
Phone: (251) 433-2756
Night: (251) 433-2756
Fax: (251) 433-2759
Email: [email protected]
Website: www.davidsonadjusters.com
Cargo; Catastrophe Administration; Fire & Allied; Gen-
eral Liability; Heavy Equipment; Homeowners; Inland
Marine; Personal Injury; Products Liability; Property/
Commercial; Tractor/Trailer Appraisals; Truck Liability
Main Office: Alabama - Mobile
NAIIA Blue Book • 2021 27
ALABAMA
MOBILE MOBILE
(Mobile Co.) (Mobile Co.)
CJ Hester Abercrombie, Simmons & Gillette, Inc.
Main Office Resident Adjuster Office
IRS#: 71-0984104 IRS#: 76-0071100
Kim DenBleyker - General Casualty Adj./ Clay McDaniel - General Adjuster
Investigator Mike Swinney - VP/Manager
Terryl Paul - Senior Property Adjuster Mobile, AL
Stan Morrow - Exec. General Regional Adjuster Toll Free: (800) 580-3941
Shane Stanley - Casualty Adjuster/Investigator Fax: (210) 824-4306
4088 Government Blvd., Mobile, AL 36693 Email: [email protected]
Phone: (251) 342-8400 Website: www.asg-adj.com
Night: (877) 342-4111 Auto BI&PD; Claims Administration; Construction
Toll Free: (877) 342-4111 Defects; Fire & Allied; General Liability; Homeowners;
Fax: (251) 342-6330 Inland Marine; Jones Act; Livestock; Mediations; Per-
Email: [email protected] sonal Injury; Products Liability; Property/Commercial;
Website: www.hesterinc.net Truck Liability
Auto BI&PD; Business Interruption; Cargo; Casualty/ Main Office: Texas – Houston
OL & T; Construction Defects; Farm & Ranch; Heavy Central Adjustment Company, Inc.
Equipment; Homeowners; Inland Marine; Mediations; Branch Office
Products Liability; Property/Commercial; SIU; Truck IRS#: 71-0702352
Liability; Workers’ Comp. Justin Polk - Senior Adjuster
Branch, Resident Adjuster, Additional Area Listings: PO Box 25068, Little Rock, AR 72221
Alabama - Birmingham, Dothan, Gadsden, Phone: (888) 227-5506
Huntsville, Montgomery, Oxford Fax: (866) 445-1777
Florida - Daytona Beach, Jacksonville, Panama Email: [email protected]
City, Pensacola, Tallahassee Website: www.centraladjustment.com
Georgia - Albany, Atlanta, Macon, Savannah Appraisal; Appraisal; Business Interruption; Cargo;
Louisiana - Baton Rouge, New Orleans Casualty/OL & T; Catastrophe Administration;
Mississippi - Gulfport/Biloxi, Jackson, Tupelo, Catastrophe Service; Catastrophe Service; Fire & Allied;
Vicksburg General Liability; General Liability; Heavy Equipment;
Tennessee - Chattanooga, Nashville, Shelbyville Homeowners; Homeowners; Inland Marine; Mobile
Davidson & Company, Inc. Homes; Mobile Homes; Multiple Lines; Multiple Lines;
Main Office Property/Commercial; Temporary Services; Temporary
IRS#: 63-1156338, License: 0172246 Services; Tractor/Trailer Appraisals; Tractor/Trailer
Arthur Powell - Chairman of the Board Appraisals; Truck Liability
Drew Powell - President, Exec. Gen. Adjuster Main Office: Arkansas - Little Rock
111 N. Lafayette St., Mobile, AL 36604 Evers & Associates, Inc.
Phone: (251) 433-2756 Branch Office
Night: (251) 433-2756 Bill Rapp
Fax: (251) 433-2759 3721 Pepper Ridge Dr., Mobile, AL 36602
Email: [email protected] Phone: (251) 272-9827
Website: www.davidsonadjusters.com Night: (205) 529-5209
Cargo; Catastrophe Administration; Fire & Allied; Gen- Fax: (256) 772-0929
eral Liability; Heavy Equipment; Homeowners; Inland Email: [email protected]
Marine; Personal Injury; Products Liability; Property/ Website: www.eversadj.com
Commercial; Tractor/Trailer Appraisals; Truck Liability Appraisal; Auto BI&PD; Business Interruption; Con-
Resident Adjuster Listings: struction Defects; Fire & Allied; Fraud/Arson; General
Alabama - Birmingham, Decatur, Dothan, Florence, Liability; Heavy Equipment; Homeowners; Inland
Huntsville, Monroeville, Montgomery, Opelika Marine; Mobile Homes; Multiple Lines; Property/
Georgia - Macon Commercial; SIU; Tractor/Trail
Mississippi - Jackson, Pascagoula
Main Office: Alabama - Huntsville
28 NAIIA Blue Book • 2021
ALABAMA
MOBILE MOBILE
(Mobile Co.) (Mobile Co.)
Provencher & Company, LLC BCMG - Brown Claims Management Group
Resident Adjuster Office Additional Service Area
Kenneth Jones - Executive General Adjuster IRS#: 82-3555776, License: 764051
Jessica Porretto - Client Advocacy Representative Phone: (800) 364-1554
1000 CM Fagan Drive, Ste. F, Hammond, LA 70403 Toll Free: (800) 364-1554
Phone: (935) 542-2330 Fax: (877) 892-0416
Night: (985) 542-2330 Email: [email protected]
Toll Free: (866) 722-5246 Website: www.brownclaims.com
Fax: (866) 853-6198 Catastrophe Service; Fire & Allied; Homeowners;
Email: [email protected] Property/Commercial
Website: www.provencherclaims.com Main Office: Louisiana - Baton Rouge
Appraisal; Business Interruption; Catastrophe Man-
agement; Catastrophe Service; Claims Administration; MONROEVILLE
Expert Witness Testimony; Fire & Allied; General Liabil- (Monroe Co.)
ity; Homeowners; Mediations; Multiple Lines; Products
Liability; Property/Commercial; Subrogation/Recovery Davidson & Company, Inc.
Main Office: Louisiana - Hammond Resident Adjuster Office
Raphael & Associates IRS#: 63-1156338, License: 0172246
Joseph Hornady - Senior Adjuster
Branch Office 180 Drewry Road, Monroeville, AL 36461
IRS#: 22-3129093 Phone: (251) 433-2756
Brett Pastor - Regional Manager Night: (251) 433-2756
118 North Royal St., Ste. 701, Mobile, AL 36602 Fax: (251) 433-2759
Phone: (800) 466-9165 Email: [email protected]
Night: (800) 466-9165 Website: www.davidsonadjusters.com
Toll Free: (800) 466-9165 Cargo; Fire & Allied; Heavy Equipment; Homeowners;
Fax: (888) 902-5701 Inland Marine; Personal Injury; Property/Commercial;
Email: [email protected] Tractor/Trailer Appraisals; Truck Liability
Website: www.RaphaelAndAssociates.com Main Office: Alabama - Mobile
Auto; Cargo; Casualty/OL & T; Claims Administration;
Dram Shop; Fire & Allied; General Liability; Home-
owners; Inland Marine; Mediations; Personal Injury; MONTGOMERY
Products Liability; Property/Commercial; Subrogation/ (Montgomery Co.)
Recovery; Truck Liability Premiere-Capitol Adjusters, Inc.
Main Office: New Jersey - Rutherford Main Office
AFG Claims Service, LLC IRS#: 63-1159658, License: A174026
Additional Service Area Eddie Mezick - Appraiser
Phone: (615) 426-2664 David Anderson - President
Toll Free: (888) 449-3234 Jake Anderson
Fax: (888) 288-0059 PO Box 210323, Montgomery, AL 36121
Email: [email protected] Phone: (334) 273-0600
Website: www.afgclaimsservice.com Night: (334) 399-7944
Appraisal; Background Checks; Catastrophe Service; Fax: (334) 273-9997
Construction Defects; Farm & Ranch; Fire & Allied; Email: [email protected]
Fraud/Arson; General Liability; Heavy and Construction Website: www.pcadj.net
Equipment Appraisal; Homeowners; Marine; Marine Cargo; Casualty/OL & T; Catastrophe Service; Dram
Surveying; Multiple Lines; Professional Liability; Prop- Shop; General Liability; Heavy Equipment; Home-
erty/Commercial; SIU owners; Mobile Homes; Multiple Lines; Property/
Main Office: Tennessee - Spring Hill Commercial; Tractor/Trailer Appraisals; Truck Liability
Resident Adjuster Listings: Alabama - Birmingham
NAIIA Blue Book • 2021 29
ALABAMA
MONTGOMERY MONTGOMERY
(Montgomery Co.) (Montgomery Co.)
CJ Hester Davidson & Company, Inc.
Branch Office Resident Adjuster Office
IRS#: 71-0984104 IRS#: 63-1156338, License: 0172246
Barry McReynolds - Executive General Multiline 1339 S. Perry St., Montgomery, AL 36104
Adjuster/Investigator Phone: (251) 433-2756
PO Box 1229, Millbrook, AL 36054 Night: (251) 433-2756
Phone: (334) 285-4661 Fax: (251) 433-2759
Night: (877) 342-4111 Email: [email protected]
Toll Free: (877) 342-4111 Website: www.davidsonadjusters.com
Fax: (334) 285-4662 Cargo; Catastrophe Administration; Fire & Allied; Gen-
Email: [email protected] eral Liability; Heavy Equipment; Homeowners; Inland
Website: www.hesterinc.net Marine; Personal Injury; Products Liability; Property/
Auto BI&PD; Business Interruption; Cargo; Casualty/ Commercial; Tractor/Trailer Appraisals; Truck Liability
OL & T; Construction Defects; Farm & Ranch; Heavy Main Office: Alabama - Mobile
Equipment; Homeowners; Inland Marine; Mediations; AFG Claims Service, LLC
Products Liability; Professional Liability; SIU; Truck Additional Service Area
Liability; Workers’ Comp. Phone: (615) 426-2664
Main Office: Alabama - Mobile Toll Free: (888) 449-3234
Collins & Company, Inc. Fax: (888) 288-0059
Branch Office Email: [email protected]
License: 62-0882150 Website: www.afgclaimsservice.com
Jack Dearman - Adjuster/Regional Supervisor Appraisal; Background Checks; Catastrophe Service;
Greg Bankston - Vice President, Chief Operating Construction Defects; Farm & Ranch; Fire & Allied;
Officer Fraud/Arson; General Liability; Heavy and Construction
PO Box 231538, Montgomery, AL 36123 Equipment Appraisal; Homeowners; Marine; Marine
Phone: (334) 272-0621 Surveying; Mediations; Multiple Lines; Property/
Night: (800) 884-1535 Commercial; SIU
Toll Free: (800) 884-1535 Main Office: Tennessee - Spring Hill
Fax: (334) 272-0886
Email: [email protected] OPELIKA
Website: www.collinsandco.com (Lee Co.)
Auto BI&PD; Business Interruption; Cargo; Casualty/
OL & T; Claims Administration; Fidelity & Surety; Fire & Davidson & Company, Inc.
Allied; Heavy Equipment; Homeowners; Inland Marine; Resident Adjuster Office
Ocean Marine; Professional Liability; Property/Com- IRS#: 63-1156338, License: 0172246
mercial; Subrogation/Recovery; Workers’ Comp. PO Box 2099, Opelika, AL 36803
Main Office: Tennessee - Chattanooga Phone: (251) 433-2756
Night: (251) 433-2756
Fax: (251) 433-2759
Email: [email protected]
Website: www.davidsonadjusters.com
Cargo; Catastrophe Administration; Fire & Allied; Gen-
eral Liability; Heavy Equipment; Homeowners; Inland
Marine; Personal Injury; Products Liability; Property/
Commercial; Tractor/Trailer Appraisals; Truck Liability
Main Office: Alabama - Mobile
30 NAIIA Blue Book • 2021
ALABAMA
OXFORD
(Calhoun Co.)
CJ Hester
Resident Adjuster Office
IRS#: 71-0984104
Jeff Stack - Senior Casualty Adjuster/Investigator
PO Box 10257, Oxford, AL 36203
Phone: (877) 342-4111
Night: (877) 342-4111
Email: [email protected]
Website: www.hesterinc.net
Auto BI&PD; Business Interruption; Cargo; Casualty/
OL & T; Construction Defects; Farm & Ranch; Heavy
Equipment; Homeowners; Inland Marine; Mediations;
Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
Main Office: Alabama - Mobile
TUSCALOOSA
(Tuscaloosa Co.)
West Alabama Claim Service, Inc.
Main Office
IRS#: 63-0437890
Greg Brown - President/Adjuster
PO Box 1064, Tuscaloosa, AL 35403
Phone: (205) 752-7080
Night: (205) 752-7080
Fax: (205) 344-4417
Email: [email protected]
Auto BI&PD; Business Interruption; Cargo; Casualty/
OL & T; Farm & Ranch; Fire & Allied; General Liabil-
ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Products Liability;
Property/Commercial; Truck Liability
AFG Claims Service, LLC
Additional Service Area
Phone: (615) 426-2664
Toll Free: (888) 449-3234
Fax: (888) 288-0059
Email: [email protected]
Website: www.afgclaimsservice.com
Appraisal; Background Checks; Catastrophe Service;
Construction Defects; Farm & Ranch; Fire & Allied;
Fraud/Arson; General Liability; Heavy and Construction
Equipment Appraisal; Homeowners; Marine; Marine
Surveying; Multiple Lines; Professional Liability; Prop-
erty/Commercial; SIU
Main Office: Tennessee - Spring Hill
NAIIA Blue Book • 2021 31
ALASKA
Fairbanks •
ALASKA Wasilla •
• Palmer
Anchorage •
Kenai • • Soldotna
Juneau •
32 NAIIA Blue Book • 2021
ALASKA
ANCHORAGE FAIRBANKS/STATEWIDE
(3rd Jud. Dist. Co.) (Fairbanks North Star Borough Co.)
Northern Adjusters, Inc. Alaska Adjusters, LLC
Main Office Additional Service Area
IRS#: 92-0036847, License: 8014 IRS#: 26-2963301, License: 72739
Susan Daniels - President/CEO/Gen. Adjuster David LeNorman - Owner/General Manager
Michael Neroda - Adjuster Jeffery Vanaman - Adjuster
1401 Rudakof Circle, Anchorage, AK 99508 Phone: (907) 348-0808
Phone: (907) 338-7484 Night: (907) 240-3001
Night: (907) 338-7484 Fax: (877) 809-4435
Toll Free: (877) 338-7484 Email: [email protected]
Fax: (907) 338-6364 Website: www.alaskaadjusters.com
Email: [email protected] Appraisal; Auto; Auto BI&PD; Business Interruption;
Website: www.nadj.com Cargo; Catastrophe Service; Claims Administration;
Auto BI&PD; Business Interruption; Cargo; Dram Shop; Construction Defects; Dram Shop; Expert Witness
Expert Witness Testimony; General Liability; Heavy Testimony; Fire & Allied; Fraud/Arson; General Liabil-
Equipment; Homeowners; Inland Marine; Multiple ity; Heavy Equipment; Homeowners; Inland Marine;
Lines; Products Liability; Property/Commercial; Sub- Mobile Homes; Multiple Lines; Personal Injury; Prod-
rogation/Recovery; Tractor/Trailer Appraisals; Truck ucts Liability; Professional Liability; Property/Com-
Liability; Workers’ Comp. mercial; SIU; Subrogation/Recovery; Tractor/Trailer
Additional Area Listings: Alaska - Fairbanks/ Appraisals; Truck Liability
Statewide, Juneau/Statewide, Kenai/Statewide, Main Office: Alaska - Anchorage/Statewide
Palmer/Statewide, Soldotna/Statewide, Wasilla/ Northern Adjusters, Inc.
Statewide Additional Service Area
ANCHORAGE/STATEWIDE IRS#: 92-0036847, License: 8014
Phone: (907) 388-7484
(Municipality of Anchorage Co.) Night: (907) 388-7484
Alaska Adjusters, LLC Toll Free: (877) 338-7484
Main Office Fax: (907) 338-6364
IRS#: 26-2963301, License: 72739 Email: [email protected]
Website: www.nadj.com
David LeNorman - Owner/General Manager Auto BI&PD; Business Interruption; Claims Adminis-
Jeffery Vanaman - Adjuster tration; Claims Auditing; Expert Witness Testimony;
Stacy LeNorman - Office Manager General Liability; Heavy Equipment; Homeowners;
Ryan Olberding - Claims Assistant
213 East Dimond Blvd, Anchorage, AK 99515 Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck
Phone: (907) 348-0808 Liability; Workers’ Comp.
Night: (907) 240-3001
Fax: (877) 809-4435 Main Office: Alaska - Anchorage
Email: [email protected]
Website: www.alaskaadjusters.com
Appraisal; Auto; Auto BI&PD; Business Interruption;
Cargo; Catastrophe Service; Claims Administration;
Construction Defects; Dram Shop; Expert Witness
Testimony; Fire & Allied; Fraud/Arson; General Liabil-
ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Personal Injury; Prod-
ucts Liability; Professional Liability; Property/Com-
mercial; SIU; Subrogation/Recovery; Tractor/Trailer
Appraisals; Truck Liability
Additional Area Listings: Alaska - Fairbanks/
Statewide, Juneau/Statewide, Kenai/Statewide,
Palmer/Statewide, Soldotna/Statewide, Wasilla/
Statewide
NAIIA Blue Book • 2021 33
ALASKA
JUNEAU/STATEWIDE KENAI/STATEWIDE
(Juneau City and Borough Co.) (Kenai Peninsula Borough Co.)
Alaska Adjusters, LLC Alaska Adjusters, LLC
Additional Service Area Additional Service Area
IRS#: 26-2963301, License: 72739 IRS#: 26-2963301, License: 72739
David LeNorman - Owner/General Manager David LeNorman - Owner/General Manager
Jeffery Vanaman - Adjuster Jeffery Vanaman - Adjuster
Phone: (907) 348-0808 Phone: (907) 348-0808
Night: (907) 240-3001 Night: (907) 240-3001
Fax: (877) 809-4435 Fax: (877) 809-4435
Email: [email protected] Email: [email protected]
Website: www.alaskaadjusters.com Website: www.alaskaadjusters.com
Appraisal; Auto; Auto BI&PD; Business Interruption; Appraisal; Auto; Auto BI&PD; Business Interruption;
Cargo; Catastrophe Service; Claims Administration; Cargo; Catastrophe Service; Claims Administration;
Construction Defects; Dram Shop; Expert Witness Construction Defects; Dram Shop; Expert Witness
Testimony; Fire & Allied; Fraud/Arson; General Liabil- Testimony; Fire & Allied; Fraud/Arson; General Liabil-
ity; Heavy Equipment; Homeowners; Inland Marine; ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Personal Injury; Prod- Mobile Homes; Multiple Lines; Personal Injury; Prod-
ucts Liability; Professional Liability; Property/Com- ucts Liability; Professional Liability; Property/Com-
mercial; SIU; Subrogation/Recovery; Tractor/Trailer mercial; SIU; Subrogation/Recovery; Tractor/Trailer
Appraisals; Truck Liability Appraisals; Truck Liability
Main Office: Alaska - Anchorage/Statewide Main Office: Alaska - Anchorage/Statewide
Northern Adjusters, Inc. Northern Adjusters, Inc.
Additional Service Area Additional Service Area
IRS#: 92-0036847, License: 8014 IRS#: 92-0036847, License: 8014
Phone: (907) 388-7484 Phone: (907) 388-7484
Night: (907) 388-7484 Night: (907) 388-7484
Toll Free: (877) 338-7484 Toll Free: (877) 338-7484
Fax: (907) 338-6364 Fax: (907) 338-6364
Email: [email protected] Email: [email protected]
Website: www.nadj.com Website: www.nadj.com
Auto BI&PD; Business Interruption; Claims Adminis- Auto BI&PD; Business Interruption; Claims Adminis-
tration; Claims Auditing; Expert Witness Testimony; tration; Claims Auditing; Expert Witness Testimony;
General Liability; Heavy Equipment; Homeowners; General Liability; Heavy Equipment; Homeowners;
Mobile Homes; Multiple Lines; Professional Liability; Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck Property/Commercial; Tractor/Trailer Appraisals; Truck
Liability; Workers’ Comp. Liability; Workers’ Comp.
Main Office: Alaska – Anchorage Main Office: Alaska - Anchorage
34 NAIIA Blue Book • 2021
ALASKA
PALMER/STATEWIDE SOLDOTNA/STATEWIDE
(Matanuska-Susitna Borough Co.) (Kenai Peninsula Borough Co.)
Alaska Adjusters, LLC Alaska Adjusters, LLC
Additional Service Area Additional Service Area
IRS#: 26-2963301, License: 72739 IRS#: 26-2963301, License: 72739
David LeNorman - Owner/General Manager David LeNorman - Owner/General Manager
Jeffery Vanaman - Adjuster Jeffery Vanaman - Adjuster
Phone: (907) 348-0808 Phone: (907) 348-0808
Night: (907) 240-3001 Night: (907) 240-3001
Fax: (877) 809-4435 Fax: (877) 809-4435
Email: [email protected] Email: [email protected]
Website: www.alaskaadjusters.com Website: www.alaskaadjusters.com
Appraisal; Auto; Auto BI&PD; Business Interruption; Appraisal; Auto; Auto BI&PD; Business Interruption;
Cargo; Catastrophe Service; Claims Administration; Cargo; Catastrophe Service; Claims Administration;
Construction Defects; Dram Shop; Expert Witness Construction Defects; Dram Shop; Expert Witness
Testimony; Fire & Allied; Fraud/Arson; General Liabil- Testimony; Fire & Allied; Fraud/Arson; General Liabil-
ity; Heavy Equipment; Homeowners; Inland Marine; ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Personal Injury; Prod- Mobile Homes; Multiple Lines; Personal Injury; Prod-
ucts Liability; Professional Liability; Property/Com- ucts Liability; Professional Liability; Property/Com-
mercial; SIU; Subrogation/Recovery; Tractor/Trailer mercial; SIU; Subrogation/Recovery; Tractor/Trailer
Appraisals; Truck Liability Appraisals; Truck Liability
Main Office: Alaska - Anchorage/Statewide Main Office: Alaska - Anchorage/Statewide
Northern Adjusters, Inc. Northern Adjusters, Inc.
Additional Service Area Additional Service Area
IRS#: 92-0036847, License: 8014 IRS#: 92-0036847, License: 8014
Phone: (907) 388-7484 Phone: (907) 388-7484
Night: (907) 388-7484 Night: (907) 388-7484
Toll Free: (877) 338-7484 Toll Free: (877) 338-7484
Fax: (907) 338-6364 Fax: (907) 338-6364
Email: [email protected] Email: [email protected]
Website: www.nadj.com Website: www.nadj.com
Auto BI&PD; Business Interruption; Claims Adminis- Auto BI&PD; Business Interruption; Claims Adminis-
tration; Claims Auditing; Expert Witness Testimony; tration; Claims Auditing; Expert Witness Testimony;
General Liability; Heavy Equipment; Homeowners; General Liability; Heavy Equipment; Homeowners;
Mobile Homes; Multiple Lines; Professional Liability; Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck Property/Commercial; Tractor/Trailer Appraisals; Truck
Liability; Workers’ Comp. Liability; Workers’ Comp.
Main Office: Alaska - Anchorage Main Office: Alaska - Anchorage
NAIIA Blue Book • 2021 35
ALASKA
WASILLA/STATEWIDE
(Matanuska-Susitna Borough Co.)
Alaska Adjusters, LLC
Additional Service Area
IRS#: 26-2963301, License: 72739
David LeNorman - Owner/General Manager
Jeffery Vanaman - Adjuster
Phone: (907) 348-0808
Night: (907) 240-3001
Fax: (877) 809-4435
Email: [email protected]
Website: www.alaskaadjusters.com
Appraisal; Auto; Auto BI&PD; Business Interruption;
Cargo; Catastrophe Service; Claims Administration;
Construction Defects; Dram Shop; Expert Witness
Testimony; Fire & Allied; Fraud/Arson; General Liabil-
ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Personal Injury; Prod-
ucts Liability; Professional Liability; Property/Com-
mercial; SIU; Subrogation/Recovery; Tractor/Trailer
Appraisals; Truck Liability
Main Office: Alaska - Anchorage/Statewide
Northern Adjusters, Inc.
Additional Service Area
IRS#: 92-0036847, License: 8014
Phone: (907) 388-7484
Night: (907) 388-7484
Toll Free: (877) 338-7484
Fax: (907) 338-6364
Email: [email protected]
Website: www.nadj.com
Auto BI&PD; Business Interruption; Claims Adminis-
tration; Claims Auditing; Expert Witness Testimony;
General Liability; Heavy Equipment; Homeowners;
Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck
Liability; Workers’ Comp.
Main Office: Alaska - Anchorage
36 NAIIA Blue Book • 2021
NOTES
NAIIA Blue Book • 2021 37
ARIZONA
• Flagstaff
Kingman •
• Lakeside
ARIZONA • Phoenix • Mesa
• Scottsdale
• Tucson
38 NAIIA Blue Book • 2021
ARIZONA
FLAGSTAFF KINGMAN
(Coconino Co.) (Mohave Co.)
Schneider & Associates Claim Services Protocol Insurance Services
Additional Service Area Additional Service Area
IRS#: 95-4377441, License: #2796594 IRS#: 88-0399551, License: 8211
Phone: (888) 952-5246 Phone: (702) 838-0537
Night: (818) 253-7265 Night: (702) 429-8862
Toll Free: (888) 952-5246 Fax: (702) 838-0536
Fax: (818) 566-3091 Email: [email protected]
Email: [email protected] Website: www.protocolinsurance.com
Website: www.schneiderclaims.com Auto BI&PD; Cargo; Casualty/OL & T; Fire & Allied;
Auto; Background Checks; Catastrophe Service; General Liability; Homeowners; Inland Marine;
Construction Defects; Fire & Allied; General Liability; Mediations; Mobile Homes; Personal Injury; Products
Homeowners; Inland Marine; Mediations; Multiple Liability; Property/Commercial; SIU; Subrogation/
Lines; Products Liability; Professional Liability; Prop- Recovery; Truck Liability
erty/Commercial; SIU; Truck Liability Main Office: Nevada - Las Vegas
Main Office: California - Burbank
Mosher Adjustment Co., Inc. LAKESIDE
Branch Office (Navajo Co.)
IRS#: 86-0462288, License: 582987 Mosher Adjustment Co., Inc.
Flagstaff, AZ 86001 Branch Office
Phone: (866) 602-0225 IRS#: 86-0462288, License: 582987
Night: (866) 602-0225 Lakeside, AZ 85929-2076
Toll Free: (866) 602-0225 Phone: (866) 602-0225
Fax: (866) 602-5979 Night: (866) 602-0225
Email: [email protected] Toll Free: (866) 602-0225
Website: www.mosheradj.com Fax: (866) 602-5979
Appraisal; Cargo; Fire & Allied; Heavy Equipment; Email: [email protected]
Homeowners; Mobile Homes; Multiple Lines; Surveil- Website: www.mosheradj.com
lance; Truck Liability Appraisal; Cargo; Fire & Allied; Heavy Equipment;
Main Office: Arizona - Phoenix Homeowners; Mobile Homes; Multiple Lines; Surveil-
lance; Truck Liability
KINGMAN Main Office: Arizona - Phoenix
(Mohave Co.)
Mosher Adjustment Co., Inc. MESA
Branch Office (Maricopa Co.)
IRS#: 86-0462288, License: 582987 Schneider & Associates Claim Services
Kingman, AZ 86409 Resident Adjuster Office
Phone: (866) 602-0225 IRS#: 95-4377441, License: #2796594
Night: (866) 602-0225 2205 W. Olive Avenue, Burbank, CA 91506
Toll Free: (866) 602-0225 Phone: (888) 952-5246
Fax: (866) 602-5979 Night: (818) 253-7265
Email: [email protected] Toll Free: (888) 952-5246
Website: www.mosheradj.com Fax: (818) 566-3091
Appraisal; Cargo; Fire & Allied; Heavy Equipment; Email: [email protected]
Homeowners; Mobile Homes; Multiple Lines; Surveil- Website: www.schneiderclaims.com
lance; Truck Liability Appraisal; Cargo; Fire & Allied; Heavy Equipment;
Main Office: Arizona - Phoenix Homeowners; Mobile Homes; Multiple Lines; Surveil-
lance; Truck Liability
Main Office: California - Burbank
NAIIA Blue Book • 2021 39
ARIZONA
PHOENIX PHOENIX
(Maricopa Co.) (Maricopa Co.)
Mosher Adjustment Co., Inc. Churchill Claims Services
Main Office Additional Service Area
IRS#: 86-0462288, License: 582987 Phone: (877) 840-6277
2233 West Bethany Home Rd., Phoenix, AZ 85014 Night: (877) 840-6277
Phone: (602) 234-0225 Toll Free: (877) 840-6277
Night: (866) 602-0225 Fax: (866) 800-0668
Toll Free: (866) 602-0225 Email: [email protected]
Fax: (866) 602-5979 Website: www.churchill-claims.com/
Email: [email protected] Appraisal; Auto; Auto BI&PD; Casualty/OL & T; General
Website: www.mosheradj.com Liability; Heavy Equipment; Homeowners; Mediations;
Cargo; Fire & Allied; General Liability; Homeowners; Multiple Lines; Personal Injury; Products Liability;
Inland Marine; Multiple Lines; Products Liability; Truck Professional Liability; Property/Commercial; Tractor/
Liability Trailer Appraisals; Truck Liability
Branch Listings: Arizona - Flagstaff, Kingman, Main Office: Florida - Clearwater
Lakeside, Tucson Roanoke Valley Claims Service
Integrion Group, Inc., Formerly DBA Keenan & Additional Service Area
Associates IRS#: 26-0754708
Resident Adjuster Office Phone: (540) 265-0502
IRS#: 85-0193025 Night: (540) 523-1085
Chris Garland - Claim Operations Manager Fax: (540) 265-0105
April Uptain - Senior Business Development Email: [email protected]
Associate Website: www.rvcs.com
2999 N. 44th Street, Ste. 425, Phoenix, AZ 85018 Appraisal; Auto BI&PD; Business Interruption; Cargo;
Phone: (480) 653-9120 Casualty/OL & T; Catastrophe Administration;
Fax: (480) 653-9122 Catastrophe Management; Catastrophe Service;
Email: [email protected] Claims Administration; Construction Defects; Fire
Website: www.integriongroup.com & Allied; Fraud/Arson; General Liability; Heavy and
Workers’ Comp. Construction Equipment Appraisal; Heavy Equipment;
Main Office: New Mexico - Albuquerque Homeowners; Inland Marine; Mediations; Mobile
Schneider & Associates Claim Services Homes; Personal Injury; Property/Casualty; Property/
Commercial; Tractor/Trailer Appraisals; Truck Liability
Resident Adjuster Office
IRS#: 95-4377441, License: #2796594 Main Office: Virginia - Roanoke
Curtis Stradllng Koning & Associates
2205 W. Olive Avenue, Burbank, CA 91506 Branch Office
Phone: (888) 952-5246 IRS#: 71-0869616, License: #692574
Night: (818) 253-7265 4600 E. Washington St., #300, Phoenix, AZ 85034
Toll Free: (888) 952-5246 Phone: (602) 253-4605
Fax: (818) 566-3091 Fax: (602) 254-2917
Email: [email protected] Email: [email protected]
Website: www.schneiderclaims.com Website: www.koning.us
Auto; Background Checks; Catastrophe Service; Auto; Background Checks; Construction Defects;
Construction Defects; Fire & Allied; General Liability; Fire & Allied; General Liability; Homeowners; Inland
Homeowners; Inland Marine; Mediations; Multiple Marine; Mediations; Multiple Lines; Products Liabil-
Lines; Products Liability; Professional Liability; Prop- ity; Professional Liability; Property/Commercial; SIU;
erty/Commercial; SIU; Truck Liability; Workers’ Comp. Truck Liability
Main Office: California - Burbank Main Office: California - San Jose
40 NAIIA Blue Book • 2021
ARIZONA
SCOTTSDALE TUCSON
(Maricopa Co.) (Pima Co.)
Schneider & Associates Claim Services Schneider & Associates Claim Services
Additional Service Area Resident Adjuster Office
IRS#: 95-4377441, License: #2796594 IRS#: 95-4377441, License: #2796594
Phone: (888) 952-5246 2205 W. Olive Avenue, Burbank, CA 91506
Night: (818) 253-7265 Phone: (888) 952-5246
Toll Free: (888) 952-5246 Night: (818) 253-7265
Fax: (818) 566-3091 Toll Free: (888) 952-5246
Email: [email protected] Fax: (818) 566-3091
Website: www.schneiderclaims.com Email: [email protected]
Auto; Background Checks; Catastrophe Service; Website: www.schneiderclaims.com
Construction Defects; Fire & Allied; General Liability; Background Checks; Catastrophe Service; Construction
Homeowners; Inland Marine; Mediations; Multiple Defects; Fire & Allied; General Liability; Homeowners;
Lines; Products Liability; Professional Liability; Prop- Inland Marine; Mediations; Multiple Lines; Products
erty/Commercial; SIU; Truck Liability; Workers’ Comp. Liability; Professional Liability; Property/Commercial;
Main Office: California - Burbank SIU; Truck Liability; Workers’ Comp.
Main Office: California - Burbank
STATE WIDE
(Maricopa/Pinal Co.)
Owen Claim Services LLC
Resident Adjuster Office
IRS#: 30-0609788
Jose Granda - Adjuster
5773 Woodway Drive, #78, Houston, TX 77057
Phone: (281) 840-1336
Email: [email protected]
Website: www.OwenClaimServices.com
Appraisal; Homeowners; Mobile Homes; Personal
Injury; Property/Commercial
Main Office: Texas - Houston
TUCSON
(Pima Co.)
Mosher Adjustment Co., Inc.
Branch Office
IRS#: 86-0462288, License: 582987
Tucson, AZ 85741
Phone: (866) 602-0225
Night: (866) 602-0225
Toll Free: (866) 602-0225
Fax: (866) 602-5979
Email: [email protected]
Website: www.mosheradj.com
Appraisal; Cargo; Heavy Equipment; Homeowners;
Inland Marine; Mobile Homes; Multiple Lines; Truck
Liability
Main Office: Arizona - Phoenix
NAIIA Blue Book • 2021 41
ARKANSAS
Harrison • • Mountain Home
• Fayetteville
• Jonesboro
ARKANSAS • Russellville • Conway • Searcy • Wynne
• Fort Smith
• Forrest City
• Little Rock
• Hot Springs
• Pine Bluff
• Dumas
• Texarkana
• El Dorado
42 NAIIA Blue Book • 2021
ARKANSAS
CONWAY EL DORADO
(Faulkner Co.) (Union Co.)
Roanoke Valley Claims Service Central Adjustment Company, Inc.
Additional Service Area Resident Adjuster Office
IRS#: 26-0754708 IRS#: 71-0702352
Phone: (540) 265-0502 George Roscoe, AIC - General Adjuster
Night: (540) 523-1085 PO Box 25068, Little Rock, AR 72221
Fax: (540) 265-0105 Phone: (888) 227-5506
Email: [email protected] Fax: (866) 445-1777
Website: www.rvcs.com Email: [email protected]
Appraisal; Auto BI&PD; Business Interruption; Cargo; Website: www.centraladjustment.com
Casualty/OL & T; Catastrophe Administration; Appraisal; Business Interruption; Casualty/OL & T;
Catastrophe Management; Catastrophe Service; Catastrophe Service; Homeowners; Mobile Homes;
Claims Administration; Construction Defects; Fire Multiple Lines; Temporary Services; Tractor/Trailer
& Allied; Fraud/Arson; General Liability; Heavy and Appraisals; Truck Liability
Construction Equipment Appraisal; Heavy Equipment; Main Office: Arkansas - Little Rock
Homeowners; Inland Marine; Mediations; Mobile
Homes; Personal Injury; Property/Casualty; Property/ FAYETTEVILLE
Commercial; Tractor/Trailer Appraisals; Truck Liability (Washington Co.)
Main Office: Virginia - Roanoke
Brown Adjustment Service, Inc.
DUMAS Main Office
(Desha Co.) IRS#: 71-0798380, License: AR: 28204; OK: 74666
Martin Brown - Owner, Exec. General Adjuster
Phillips & Associates, Inc. PO Box 4035, Fayetteville, AR 72702-4035
Additional Service Area Phone: (479) 444-6304
IRS#: 64-0586933 Night: (479) 466-5749
Phone: (601) 956-5650 Fax: (479) 444-1944
Night: (877) 866-4963 Email: [email protected]
Fax: (601) 956-5688 Website: www.brownadjustment.com
Email: [email protected] Casualty/OL & T; Construction Defects; Fire & Allied;
Website: www.phillipsassoc.com Heavy Equipment; Homeowners; Inland Marine;
Appraisal; Business Interruption; Cargo; Claims Admin- Multiple Lines; Property/Commercial; Truck Liability
istration; Fire & Allied; Heavy Equipment; Homeown- Resident Adjuster, Additional Area Listings:
ers; Inland Marine; Insurance Consulting; Products Arkansas - Fort Smith, Little Rock
Liability; Tractor/Trailer Appraisals; Workers’ Comp. Pinnacle Claims Service, Inc.
Main Office: Mississippi - Madison
Main Office
Chad Kuntz - Co-Owner
Lawrence Hoeme - President/Co-Owner
PO Box 10966, Ste. A4, Fayetteville, AR 72703
Phone: (913) 515-6371
Night: (479) 366-2675
Toll Free: (866) 530-5698
Fax: (800) 683-8040
Email: [email protected]
Website: www.pinnacleclaimservice.com
Cargo; Casualty/OL & T; Farm & Ranch; Fire & Allied;
Homeowners; Inland Marine; Mobile Homes; Mul-
tiple Lines; Products Liability; Professional Liability;
Property/Commercial; Subrogation/Recovery; Truck
Liability
NAIIA Blue Book • 2021 43
ARKANSAS
FAYETTEVILLE FORT SMITH
(Washington Co.) (Sebastian Co.)
Central Adjustment Company, Inc. Central Adjustment Company, Inc.
Resident Adjuster Office Resident Adjuster Office
IRS#: 71-0702352 IRS#: 71-0702352
Rick Baber - General Adjuster PO Box 25068, Little Rock, AR 72221
Randall Gilpatrick - Adjuster Phone: (888) 227-5506
PO Box 25068, Little Rock, AR 72221 Night: (888) 227-5506
Phone: (888) 227-5506 Toll Free: (888) 227-5506
Fax: (866) 455-1777 Fax: (866) 445-1777
Email: [email protected] Email: [email protected]
Website: www.centraladjustment.com Website: www.centraladjustment.com
Appraisal; Business Interruption; Casualty/OL & T; Appraisal; Business Interruption; Casualty/OL & T;
Catastrophe Service; Homeowners; Mobile Homes; Catastrophe Service; Homeowners; Mobile Homes;
Multiple Lines; Temporary Services; Tractor/Trailer Multiple Lines; Temporary Services; Tractor/Trailer
Appraisals; Truck Liability Appraisals; Truck Liability
Main Office: Arkansas - Little Rock Main Office: Arkansas - Little Rock
Brown Adjustment Service, Inc.
FAYETTEVILLE Additional Service Area
(Washington Co.) IRS#: 71-0798380, License: AR: 28204; OK: 74666
Wickizer & Clutter Multi-Line Insurance Adjusters Phone: (479) 444-6304
Additional Service Area Night: (479) 466-5749
IRS#: 43-1069344 Fax: (479) 444-1944
Phone: (800) 299-8070 Email: [email protected]
Website: www.brownadjustment.com
Night: (800) 299-8070 Casualty/OL & T; Construction Defects; Fire & Allied;
Toll Free: (800) 299-8070 Heavy Equipment; Homeowners; Inland Marine;
Email: [email protected] Multiple Lines; Property/Commercial; Truck Liability
Website: www.w-cclaims.com
Appraisal; Auto BI&PD; Business Interruption; Cargo; Main Office: Arkansas - Fayetteville
Catastrophe Management; Construction Defects; Farm
& Ranch; Fire & Allied; General Liability; Homeowners; HARRISON
Mobile Homes; Multiple Lines; Property/Commercial; (Boone Co.)
Subrogation/Recovery; Truck Liability Central Adjustment Company, Inc.
Main Office: Missouri - Springfield
Additional Service Area
IRS#: 71-0702352
FORREST CITY Phone: (888) 227-5506
(St. Francis Co.) Night: (888) 227-5506
Phillips & Associates, Inc. Toll Free: (888) 227-5506
Additional Service Area Fax: (866) 455-1777
IRS#: 64-0586933 Email: [email protected]
Phone: (601) 956-5650 Website: www.centraladjustment.com
Night: (877) 866-4963 Appraisal; Business Interruption; Casualty/OL & T;
Fax: (601) 956-5688 Catastrophe Service; Homeowners; Mobile Homes;
Email: [email protected] Multiple Lines; Temporary Services; Tractor/Trail;
Website: www.phillipsassoc.com Tractor/Trailer Appraisals; Truck Liability
Appraisal; Business Interruption; Cargo; Claims Admin- Main Office: Arkansas - Little Rock
istration; Fire & Allied; Heavy Equipment; Homeown-
ers; Inland Marine; Insurance Consulting; Products
Liability; Tractor/Trailer Appraisals; Workers’ Comp.
Main Office: Mississippi - Madison
44 NAIIA Blue Book • 2021
ARKANSAS
HOT SPRINGS LITTLE ROCK
(Garland Co.) (Pulaski Co.)
Central Adjustment Company, Inc. ARM Claims Incorporated
Resident Adjuster Office Main Office
IRS#: 71-0702352 IRS#: 83-1078283
Glen Manning - General Adjuster Gary Lambertus,AIC - Vice President of Claims
P. O. Box 25068, Little Rock, AR 72201 David Elliott, AIC - President
Phone: (888) 227-5506 PO Box 45058, Little Rock, AR 72214
Toll Free: (888) 227-5506 Phone: (501) 228-0900
Fax: (866) 455-1777 Night: (501) 228-0900
Email: [email protected] Fax: (501) 228-0967
Website: www.centraladjustment.com Email: [email protected]
Casualty/OL & T; Catastrophe Service; Fire & Allied; Website: www.armusa.net
Homeowners; Inland Marine; Mobile Homes; Property/ Aircraft & Aviation; Business Interruption; Cargo;
Commercial Claims Administration; Expert Witness Testimony;
Main Office: Arkansas - Little Rock Farm & Ranch; Fire & Allied; Fraud/Arson; General
Liability; Heavy Equipment; Homeowners; Inland
JONESBORO Marine; Property/Commercial; Tractor/Trailer Apprais-
(Craighead Co.) als; Truck Liability
Central Adjustment Company, Inc.
Branch Office
IRS#: 71-0702352
Ruth Anne Phillips - Senior Adjuster
Charles Hooten - Appraiser
PO Box 25068, Little Rock, AR 72221
Phone: (888) 227-5506
Night: (888) 227-5506
Toll Free: (888) 227-5506
Fax: (866) 455-1777
Email: [email protected]
Website: www.centraladjustment.com
Appraisal; Business Interruption; Casualty/OL & T;
Catastrophe Service; Homeowners; Mobile Homes;
Multiple Lines; Property/Commercial; Temporary
Services; Tractor/Trailer Appraisals; Truck Liability
Main Office: Arkansas - Little Rock
Phillips & Associates, Inc.
Additional Service Area
IRS#: 64-0586933
Phone: (601) 956-5650
Night: (877) 866-4963
Toll Free: (601) 956-5688
Email: [email protected]
Website: www.phillipsassoc.com
Appraisal; Business Interruption; Cargo; Claims Admin-
istration; Fire & Allied; Heavy Equipment; Homeown-
ers; Inland Marine; Insurance Consulting; Products
Liability; Tractor/Trailer Appraisals; Workers’ Comp.
Main Office: Mississippi - Madison
NAIIA Blue Book • 2021 45
ARKANSAS
LITTLE ROCK MOUNTAIN HOME
(Pulaski Co.) (Baxter Co.)
Central Adjustment Company, Inc. Central Adjustment Company, Inc.
Main Office Additional Service Area
IRS#: 71-0702352 IRS#: 71-0702352
John “David” McCullough - President Phone: (888) 227-5506
Glen Manning - General Adjuster Night: (888) 227-5506
Chris Anderson - General Adjuster Toll Free: (888) 227-5506
Andy Osborne - General Adjuster Fax: (866) 455-1777
PO Box 25068, Little Rock, AR 72221 Email: [email protected]
Phone: (888) 227-5506 Website: www.centraladjustment.com
Night: (888) 227-5506 Appraisal; Cargo; Catastrophe Administration;
Toll Free: (888) 227-5506 Catastrophe Service; Fire & Allied; General Liability;
Fax: (866) 455-1777 Heavy Equipment; Homeowners; Inland Marine;
Email: [email protected] Mobile Homes; Multiple Lines; Temporary Services;
Website: www.centraladjustment.com Tractor/Trailer Appraisals; Truck Liability
Appraisal; Cargo; Catastrophe Administration; Main Office: Arkansas - Little Rock
Catastrophe Service; Fire & Allied; General Liability; Wickizer & Clutter Multi-Line Insurance Adjusters
Heavy Equipment; Homeowners; Inland Marine; Additional Service Area
Mobile Homes; Multiple Lines; Temporary Services; IRS#: 43-1069344
Tractor/Trailer Appraisals; Truck Liability Phone: (800) 299-8070
Branch, Resident Adjuster, Additional Area Listings: Night: (800) 299-8070
Alabama - Birmingham, Huntsville, Mobile Toll Free: (800) 299-8070
Arkansas - El Dorado, Fayetteville, Fort Smith, Email: [email protected]
Harrison, Hot Springs, Jonesboro, Mountain Website: www.w-cclaims.com
Home, Pine Bluff, Russellville Appraisal; Auto BI&PD; Business Interruption; Cargo;
Florida - Jacksonville, Panama City Catastrophe Management; Construction Defects; Farm
Georgia - Atlanta, Macon & Ranch; Fire & Allied; General Liability; Homeowners;
Louisiana - New Orleans, Shreveport Mobile Homes; Multiple Lines; Property/Commercial;
Mississippi - Greenville, Gulfport, Hattiesburg, Subrogation/Recovery; Truck Liability
Jackson, Madison, McComb, Oxford, Tupelo, Main Office: Missouri - Springfield
Vicksburg
Missouri - Columbia, Kansas City, Springfield
Oklahoma - Oklahoma City, Tulsa PINE BLUFF
Tennessee - Chattanooga, Jackson, Knoxville, (Jefferson Co.)
Memphis, Nashville Central Adjustment Company, Inc.
Texas - Amarillo, Texarkana Additional Service Area
Brown Adjustment Service, Inc. IRS#: 71-0702352
Resident Adjuster Office Phone: (888) 227-5506
IRS#: 71-0798380, License: AR: 28204; OK: 74666 Toll Free: (888) 227-5506
Jonathan Brown - Adjuster Fax: (866) 455-1777
P.O.Box 4035, Fayetteville, AR 72702 Email: [email protected]
Phone: (479) 466-6748 Website: www.centraladjustment.com
Night: (479) 466-6748 Appraisal; Cargo; Catastrophe Administration;
Fax: (479) 444-1944 Catastrophe Service; Fire & Allied; General Liability;
Email: [email protected] Heavy Equipment; Homeowners; Inland Marine;
Website: www.brownadjustment.com Mobile Homes; Multiple Lines; Temporary Services;
Casualty/OL & T; Construction Defects; Fire & Allied; Tractor/Trailer Appraisals; Truck Liability
Heavy Equipment; Homeowners; Inland Marine; Main Office: Arkansas - Little Rock
Multiple Lines; Property/Commercial; Truck Liability
Main Office: Arkansas - Fayetteville
46 NAIIA Blue Book • 2021
ARKANSAS
RUSSELLVILLE TEXARKANA
(Pope Co.) (Miller Co.)
Central Adjustment Company, Inc. Central Adjustment Company, Inc.
Additional Service Area Branch Office
IRS#: 71-0702352 IRS#: 71-0702352
Phone: (888) 227-5506 Glen Manning - General Adjuster
Night: (888) 227-5506 PO Box 25068, Little Rock, AR 72212
Toll Free: (888) 227-5506 Phone: (888) 227-5506
Fax: (866) 455-1777 Fax: (866) 455-1777
Email: [email protected] Email: [email protected]
Website: www.centraladjustment.com Website: www.centraladjustment.com
Appraisal; Cargo; Catastrophe Administration; Appraisal; Appraisal; Business Interruption; Cargo;
Catastrophe Service; Fire & Allied; General Liability; Casualty/OL & T; Catastrophe Administration;
Heavy Equipment; Homeowners; Inland Marine; Catastrophe Service; Catastrophe Service; Fire & Allied;
Mobile Homes; Multiple Lines; Temporary Services; General Liability; Heavy Equipment; Homeowners;
Tractor/Trailer Appraisals; Truck Liability Homeowners; Inland Marine; Mobile Homes; Mobile
Main Office: Arkansas - Little Rock Homes; Multiple Lines; Multiple Lines; Property/
Commercial; Temporary Services; Temporary Services;
SEARCY Tractor/Trailer Appraisals; Tractor/Trailer Appraisals;
(Searcy Co.) Truck Liability; Truck Liability
Main Office: Arkansas - Little Rock
Phillips & Associates, Inc.
Additional Service Area WYNNE
IRS#: 64-0586933 (Cross Co.)
Phone: (601) 956-5650
Night: (877) 866-4963 Phillips & Associates, Inc.
Fax: (601) 956-5688 Additional Service Area
Email: [email protected] IRS#: 64-0586933
Website: www.phillipsassoc.com Phone: (601) 956-5650
Appraisal; Business Interruption; Cargo; Claims Admin- Night: (877) 866-4963
istration; Fire & Allied; Heavy Equipment; Homeown- Fax: (601) 956-5688
ers; Inland Marine; Insurance Consulting; Products Email: [email protected]
Liability; Tractor/Trailer Appraisals; Workers’ Comp. Website: www.phillipsassoc.com
Main Office: Mississippi - Madison Appraisal; Business Interruption; Cargo; Claims Admin-
istration; Fire & Allied; Heavy Equipment; Homeown-
ers; Inland Marine; Insurance Consulting; Products
Liability; Tractor/Trailer Appraisals; Workers’ Comp.
Main Office: Mississippi - Madison
NAIIA Blue Book • 2021 47
NORTHERN CALIFORNIA
CALIFORNIA • Santa Rosa • Sacramento
• Elk Grove
• Concord
San Francisco • • Oakland
• Modesto
• San Jose
• Santa Cruz
• Fresno
48 NAIIA Blue Book • 2021
SOUTHERN CALIFORNIA
• Bakersfield
• Lancaster
• Santa Barbara • Santa Clarita • Hesperia
• Carpinteria
Ventura • Burbank • • San Dimas • San Bernardino
• Ontario
Santa Monica • Cypress • • Diamond Bar • Hemet
• Los Angeles
• Riverside
• Palm Springs
Torrance •
Long Beach • • Anaheim • Lake Elsinore CALIFORNIA
Huntington Beach • • Garden Grove • Temecula
• Orange
• Tustin
Newport
Beach • • Irvine
• San Clemente
• Oceanside
• San Diego
• Chula Vista
NAIIA Blue Book • 2021 49
CALIFORNIA
ANAHEIM BURBANK
(Orange Co.) (Los Angeles Co.)
Schneider & Associates Claim Services Schneider & Associates Claim Services
Additional Service Area Main Office
IRS#: 95-4377441, License: #2796594 IRS#: 95-4377441, License: #2796594
Phone: (888) 952-5246 Brian Schneider
Night: (818) 253-7265 2205 W. Olive Avenue, Burbank, CA 91506
Toll Free: (888) 952-5246 Phone: (888) 952-5246
Fax: (818) 566-3091 Night: (818) 253-7265
Email: [email protected] Toll Free: (888) 952-3091
Website: www.schneiderclaims.com Fax: (818) 566-3091
Business Interruption; Catastrophe Service; Construc- Email: [email protected]
tion Defects; Fire & Allied; General Liability; Home- Website: www.schneiderclaims.com
owners; Inland Marine; Mediations; Multiple Lines; Casualty/OL & T; Claims Administration; Construction
Products Liability; Professional Liability; Property/ Defects; Fire & Allied; General Liability; Inland Marine;
Commercial; SIU; Truck Liability; Workers’ Comp. Mediations; Multiple Lines; Personal Injury; PreTrial;
Main Office: California - Burbank Products Liability; Professional Liability; Surveillance;
Workers’ Comp.
BAKERSFIELD Resident Adjuster, Additional Area Listings:
(Kern Co.) Arizona - Flagstaff, Mesa, Phoenix, Scottsdale,
Tucson
Koning & Associates California - Anaheim, Bakersfield, Chula Vista,
Branch Office Diamond Bar, Elk Grove, Fresno, Hemet, Hesperia,
IRS#: 71-0869616, License: #692574 Huntington Beach, Irvine, Lancaster, Long Beach,
Tod O’Donnell - Manager Exec. General Adjuster Los Angeles, Oakland, Ontario, Riverside, Sacra-
4900 California Avenue, 2nd Floor mento, San Bernardino, San Dimas, San Francisco,
Bakersfield, CA 93309 San Francisco, San Jose, Santa Barbara, Santa
Phone: (661) 587-0773 Clarita, Santa Cruz, Santa Rosa, Torrance, Ventura
Fax: (661) 587-9442 Florida - Miami, Orlando, Tampa
Email: [email protected] Nevada - Las Vegas, Reno
Website: www.koning.us Texas - Dallas, Houston, San Antonio
Background Checks; Construction Defects; Fire & Allied;
General Liability; Homeowners; Inland Marine; Medi- CARPINTERIA
ations; Multiple Lines; Products Liability; Professional
Liability; Property/Commercial; SIU; Truck Liability (Santa Barbara Co.)
Main Office: California - San Jose Schifrin, Gagnon & Dickey, Inc.
Schneider & Associates Claim Services Additional Service Area
Additional Service Area IRS#: 95-3655765, License: #2607896; (P.I.9013)
IRS#: 95-4377441, License: #2796594 Phone: (800) 743-2524
Phone: (888) 952-5246 Night: (800) 743-2524
Night: (818) 253-7265 Toll Free: (800) 743-2524
Toll Free: (888) 952-5246 Fax: (866) 749-7932
Fax: (818) 566-3091 Email: [email protected]
Website: www.sgdinc.com
Email: [email protected] Auto; Cargo; Claims Administration; Construction
Website: www.schneiderclaims.com
Background Checks; Catastrophe Service; Construction Defects; Fire & Allied; General Liability; Heavy Equip-
ment; Homeowners; Inland Marine; Mediations;
Defects; Fire & Allied; General Liability; Homeowners; Personal Injury; Professional Liability; Property/Com-
Inland Marine; Mediations; Multiple Lines; Products mercial; Subrogation/Recovery; Surveillance
Liability; Professional Liability; Property/Commercial;
SIU; Truck Liability; Workers’ Comp. Main Office: California - Los Angeles
Main Office: California - Burbank
50 NAIIA Blue Book • 2021
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