T h e B l u e B o o k
NAIIA
Since 1937
NATIONAL
ASSOCIATION
INDEPENDENT
INSURANCE
ADJUSTERS
®
DEDICATED TO SERVICE
Reg. U.S. Pat. & TM Off.
National Association of
Independent Insurance Adjusters
2019 Edition Blue Book of Adjusters ®
www.naiia.com
877.344.0624
NAIIA Blue Book • 2019 1
NAIIA MISSION AND VISION
Mission (Why we exist now)
The NAIIA mission is to promote the highest standards of claims excellence and
professionalism of its members through education, training and leadership engagement.
Vision (Where we are going, who we want to become)
Consistent Distinguished Community
Excellence Professionals Engagement
® Collectively and
Industry leaders
Delivering unwavering providing creative individually make a
positive and lasting
quality in all our solutions through impact on our members,
endeavors. collaboration and
association. industry and local
communities.
2 NAIIA Blue Book • 2019
TABLE OF CONTENTS
Foreword ........................................................................................................................... 4
Purpose and Aims .............................................................................................................. 5
Code of Ethics .................................................................................................................... 5
NAIIA Antitrust Statement ................................................................................................. 6
Roster of Officers ............................................................................................................... 7
Regional Vice Presidents ................................................................................................... 8
Provisional Members ......................................................................................................... 9
Honorary Members ........................................................................................................... 9
Past Presidents ................................................................................................................ 10
NAIIA Committees ........................................................................................................... 11
Special Committees ......................................................................................................... 14
National Advisory Council ............................................................................................... 15
Complete Adjustment Program (CAP) ............................................................................. 17
Claim Professional Liability Insurance Company ............................................................. 20
State Listings ............................................................................................................. 21-293
STATE LISTINGS
Alabama .........................22 Kentucky .......................120 Ohio .............................. 216
Alaska .............................31 Louisiana ......................126 Oklahoma ..................... 222
Arizona ...........................34 Maine ...........................133 Oregon .......................... 226
Arkansas .........................38 Maryland ......................136 Pennsylvania ................. 228
British Columbia .............44 Massachusetts ..............140 Puerto Rico ................... 238
California ........................46 Michigan .......................146 Rhode Island ................. 240
Colorado .........................62 Minnesota ....................154 South Carolina .............. 242
Connecticut ....................66 Mississippi ....................156 South Dakota ................ 248
Delaware ........................70 Missouri ........................162 Tennessee ..................... 252
D.C. .................................72 Montana .......................176 Texas ............................. 262
Florida ............................74 Nebraska .......................178 Utah .............................. 278
Georgia ...........................90 Nevada .........................180 Vermont........................ 280
Hawaii .............................94 New Hampshire ............184 Virginia ......................... 282
Idaho ..............................98 New Jersey ...................186 Washington .................. 292
Illinois ...........................101 New Mexico ..................192 West Virginia ................ 295
Indiana ..........................109 New York ......................194 Wisconsin ..................... 298
Iowa ..............................114 North Carolina ..............206 Wyoming ...................... 303
Kansas ...........................116 North Dakota ................214
Member Third-Party Administrators .............................................................................. 305
Request for Additional Blue Book Copies Forms ............................................................ 307
Alphabetical List of Members ......................................................................................... 308
NAIIA Blue Book • 2019 3
FOREWORD
To the Insurance Industry:
Herein contained are listings for NAIIA member firms comprising main, branch, and
resident adjuster offices as well as additional service listings. The organizations have
been approved by insurance carriers for their competency and ethical procedures
as demonstrated in the hundreds of communities in which they operate. These
firms have exhibited their willingness and ability to meet the strict standards of
the association and they have demonstrated that their operations are secure and
trustworthy.
ALL MEMBERS LISTED IN THIS PUBLICATION
HAVE MET THE FOLLOWING STANDARDS:
1) A regular (full) membership’s sole proprietor or at least one of its partners or
corporate officers must have five years of adjusting experience and three years of
experience in an ownership and/or official capacity. Sole proprietors, partners and
corporate officers must be ACTIVELY involved in their adjusting operations.
2) Provisional members must meet all of NAIIA’s regular membership requirements
except for being in business at least for three years under current ownership; they
must be in business for at least one year with five years of adjusting experience
acquired by its sole proprietor or at least one partner or corporate officer. When
provisional members become eligible for regular (full) membership, they must refile
an application and be reprocessed.
3) Each member must be a full time insurance claim/loss adjusting organization
with the principal purpose to serve the claim/loss needs of insurance carriers and
self-insureds.
4) Member firms must maintain a business office that must be accessible to visitors
during normal business hours.
5) Must be licensed in the jurisdiction covered where such licensing is required.
6) Adhere to Code of Ethics and Constitution and Bylaws of NAIIA.
7) Pay annual dues.
8) Pass strict membership (credentials) committee and peer review.
NAIIA was organized because of a principle... that a successful industry requires
independent professionals interested also in the welfare of their individual com-
munities. As this is continually recognized by companies which we serve, it will
eventually inure to the benefit of all ethical and competent claim personnel.
We appreciate our clients’ use of our services, and we gladly accept applications
of adjusting entities who meet our standards.
4 NAIIA Blue Book • 2019
PURPOSES AND AIMS
The National Association of Independent Insurance Adjusters was organized in April, 1937,
with the hope of achieving the following goals and objectives:
• To create dignity and invite a feeling of high regard to the business and profession
of independent adjusting.
• To cooperate with the insurance industry to the end that a cordial relationship would
be fostered and maintained between the independent adjuster and the public.
• To guide the activities of those engaged in the independent field to the end that
the highest standards be encouraged and maintained.
• To collectively conduct themselves so as to protect the business of independent
adjusting against any form of activity found to be unjust or detrimental to the
insurance industry.
• To meet periodically for the purpose of fostering and developing a friendly, cordial
and understanding relationship among members by exchanging ideas, discussing
mutual problems, attempting to find solutions to matters concerning and affecting
both the association and its individual members.
• To correlate the various activities of this association in the interest of the profession
of insurance adjusting and the public which it serves.
• To provide to the companies relying upon the facilities of independent adjusting,
a forum for communicating their service needs and challenges.
CODE OF ETHICS
1. To serve the business of insurance with loyalty and cooperate with insurers and their
loss and claim executives and representatives in the proper handling of claims and
losses.
2. To conduct ourselves so as to command respect and confidence.
3. To promote, by an unvarying attitude of fairness, by competence, by integrity, and
by a proper respect for the persons with whom we have dealings, good will toward
the business of insurance.
4. To approach investigations and adjustments with an unprejudiced and open mind.
5 To make truthful and unbiased reports of facts as we find them.
6. To resist influences tending to produce improper and extravagant settlements and
serve our clients fearlessly.
7. To avoid improper alliances.
8. To work for economy in expense and render equitable bills.
9. To refrain from improper solicitation.
10. To render the highest quality of service.
11. To work in harmony with one another and with our clients so as to foster cordial
relationships among ourselves and with the insurance industry.
NAIIA Blue Book • 2019 5
ANTITRUST COMPLIANCE POLICY
The NAIIA was created and is operated for the purpose of promoting the “Purposes and
Aims” as stated in its published directory. These “Purposes and Aims” are in full compliance
with federal and state anti-trust laws. However, since the activities and functions of the
NAIIA bring together representatives of individual firms that might be in competition, it
is the policy of the NAIIA in the course of its activities and functions to discourage and
prohibit the disclosure of competitive information. The burdens of defending even a
frivolous antitrust suit are considerable, and it is important to administer and operate
the NAIIA in a manner so as to avoid even the appearance of facilitating anticompetitive
conduct. Accordingly, the NAIIA has adopted a formal Antitrust Compliance Policy that
applies to all NAIIA meetings and functions.
Each NAIIA member should individually seek its own counsel if it has any questions as to
the permissible scope of activities under the antitrust laws.
PROHIBITED CONDUCT
• Raising, lowering, or stabilizing fees;
• Actual current or future rates;
• What is a “fair” profit level;
• Credit terms and other price-related or ancillary terms;
• Individual company results, or current or future marketing or pricing strategies or
business plans;
• Allocation of markets or territories;
• The concerted refusal to deal with a customer, supplier, competitor; or to provide
a claims handling service;
• Any other matters on which independent adjusters ordinarily compete with each
other.
Individuals attending NAIIA functions or meetings have independent responsibility to
comply with this NAIIA policy and all applicable laws.
Informal or unscheduled meetings of NAIIA committees, subcommittees, working groups,
and the board should be avoided. The NAIIA recognizes that one important benefit it
provides to its members is an opportunity to interact with other participants in the
insurance claims business nationwide. When such interaction is properly focused on NAIIA
business, it is beneficial and promotes the interests of the NAIIA and the public at large
whom the member firms serve. At the same time, all individuals attending NAIIA meetings
and functions should recognize that discussion or exchange of competitive information
among competitors creates the same risks of antitrust litigation, even if such activities
occur outside formal meetings. Consequently, competitive information should not be
discussed during coffee breaks, meals, and social gatherings related to any functions.
6 NAIIA Blue Book • 2019
OFFICERS 2018 - 2019
DAVID HAUSCH CATHY HESTER
President Secretary/Treasurer
Hausch & Company CJ Hester Inc.
1640 Capital St. Suite 10 • Elgin, IL 60124 4088 Government Blvd. • Mobile, AL 36693
Phone: (847) 325-9081 Phone: (251) 342-8400
E-mail: [email protected] E-mail: [email protected]
JOEL MOORE SUSAN DANIELS
President-Elect Immediate Past President
Gulf Coast Claims Service Northern Adjusters
11505 Chimney Rock 10 • Houston, TX 1401 Rudakof Circle • Anchorage, AK
77035 99508
Phone: (713) 723-9434 Phone: (907) 338-7484
E-mail: [email protected] E-mail: [email protected]
EXECUTIVE OFFICE
SHERI CSOM
Executive Director, NAIIA
87 north Crooked Lake Drive
Kalamazoo, MI 49009
Phone: (877) 344-0624
Fax: (269) 978-9078
E-Mail: [email protected]
OF COUNSEL
JACK MCCABE
Nielsen, Zehe & Antas, P.C.
55 West Monroe, Suite 1800
Chicago, IL 60603
Phone: (312) 635-1845
Fax: (312)-322-9977
E-Mail: [email protected]
NAIIA Blue Book • 2019 7
REGIONAL VICE PRESIDENTS
ALAN YOUNG (2018-2020) EASTERN REGION
Fort Orange Claim Service, Inc. Connecticut, Delaware, District of Colum-
P.O. Box 447, Clifton Park, NY 12065 bia, Maine, Maryland, Massachusetts,
Phone: (518) 383-2102 New Hampshire, New Jersey, New York,
E-mail: [email protected] Pennsylvania, Rhode Island, Vermont,
Virginia, West Virginia
RICHARD BROWN (2018-2020) SOUTHEAST REGION
Vision Claims, Inc. Alabama, Florida, Georgia, Mississippi,
P.O. Box 220, Tavares, FL 32778 North Carolina, Puerto Rico,
Phone: (352) 742-5135 South Carolina, Tennessee
E-mail: [email protected]
JOHN HENDERSON (2017-2019) MID-STATES REGION
Wickizer & Clutter, Inc. Illinois, Indiana, Iowa, Kansas, Kentucky,
P.O. Box 4776, Springfield, MO 65808 Michigan, Minnesota, Missouri, Nebraska,
Phone: (800) 299-8070 North Dakota, Ohio, South Dakota,
Email: [email protected] Wisconsin
BILL SCHULENBERG (2017-2019) SOUTHWEST REGION
Apple Adjusters, Inc. Arkansas, Louisiana, Oklahoma, Texas
3032 Old Forge Dr., Baton Rouge, LA 70808
Office Phone: (888) 959-9777
Cell Phone: (225) 906-6694
Email: [email protected]
DAVID LENORMAN (2018-2020) WESTERN STATES REGION
Alaska Adjusters, LLC Alaska, Arizona, California, Colorado,
213 East Dimond Blvd. Hawaii, Idaho, Montana, Nevada,
Anchorage, AK 99515 New Mexico, Oregon, Utah, Washington,
Phone: (907) 348-0808 Wyoming
E-mail: [email protected]
8 NAIIA Blue Book • 2019
PROVISIONAL MEMBERS
PROVISIONAL MEMBERSHIP is an honor. It is granted to those firms
that can meet all of NAIIA’s regular membership requirements except
for being in business at least three years under current ownership.
All provisional members have been in business for at least one year.
HONORARY MEMBERS
We are proud to list herein the HONORARY MEMBERS of our Association
elected from that group of former members who, during their active years,
rendered great service to the Association or have, since active membership
ceased, achieved distinction in other areas of endeavor.
A. Glenn Bailey - Las Vegas, NV George C. (Bud) Hills - Moraga, CA
Bill Barnes - Leland, NC John R. Meier - Parsons, KS
Dean K. Beyer - Sacramento, CA Warren W. Michael - Sacramento, CA
Richard M. Calvert, CPCU - Mirror Lake, NH Terrence Nixon - St. Louis, MO
Michael R. Csom - Mattawan, MI Arthur T. Powell, Jr. - Mobile, AL
Bill Gainer - Austin, TX Charles Shell - Aberdeen, WA
Robert L. Gresham, Jr. - Las Vegas, NV Charles J. Umbach - Cutchogue, NY
John W. Hamby - Columbia, SC Richard J. Watkins - Long Beach, CA
Bill E. Hammock - Manzanita, OR Jerry Hale - Plantsville, CT
Don Hendricks - Roundrock, TX Bruce Mountjoy - Spokane, WA
NAIIA MERITORIOUS SERVICE AWARD
In November, 1997, the Executive Committee, in consideration of Member Firm Represen-
tatives dedicated to furthering the goals of the Association, approved the NAIIA MERITORI-
OUS SERVICE AWARD. The award recognizes an individual who has continued to promote
the Association with outstanding service and has demonstrated a consistent interest in its
general welfare.
WINNERS
1998 John C. Gunlogson
1999 William R. Barnes
2000 Dean K. Beyer
2001 Bland E. Harper, Jr.
2003 Arthur T. Powell, Jr.
2006 Alan M. Mayfield
2011 Roy C. Hinton
2015 Chris Koning
NAIIA Blue Book • 2019 9
PAST PRESIDENTS
1937-1938 .........Lawrence A. Gouldman* 1979-1980 .......Richard J. Watson, CPCU*
1938-1939 ............................. A.M. Foley* 1980-1981 ..................Warren W. Michael
1939-1940 ............................V.A. Nichols* 1981-1982 ..................... Donald L. Johns*
1940-1941 ...........................Lynn Horton* 1982-1983 .................. John C. Creighton*
1941-1942 .......................... John C. Ryan* 1983-1984 ...................... Bill E. Hammock
1942-1943 .....................James N. Curley* 1984-1985 .......... Thomas N. Dawson, Jr.*
1943-1946 ............................N.J. Tierney* 1985-1986 ..................Joseph C. Ouellette
1947-1947 .................................C.B. Lyle* 1986-1987 ......................John W. Hamby*
1947-1948 .....................Prentiss B. Reed* 1987-1988 ....................... James F. O’Neill
1948-1949 .........................Ross Whitney* 1988-1989 .............Calvin C. Hoppmeyer*
1949-1950 .......................Lester M. Kizer* 1989-1990 .......................Gregory M. Geil
1950-1951 ........................Robert M. Hill* 1990-1991 .......................Robert M. Hall*
1951-1952 .....................John D.C. Roane* 1991-1992 .....................Ray A. Cervenka*
1952-1953 ...........................E.H. Bockius* 1992-1993 .....Robert L. Gresham, Jr. CPCU
1953-1954 ....................... M.M. Johnson* 1993-1994 .......................... John R. Meier
1954-1955 ...................Marion B. Arnold* 1994-1995 ...................Charles J. Umbach
1955-1956 .................................C.J. Peck* 1995-1996 ............... George C. (Bud) Hills
1956-1957 ................Arthur E. Campbell* 1996-1997 ....................S. David Peeler, Jr.
1957-1958 ...................Joseph M. Cashin* 1997-1998 ........................ Jack L. Clutter*
1958-1959 ............................. R.D. Batjer* 1998-1999 ........................ Gerald F. Hale*
1959-1960 ...................Benjamin Horton* 1999-2000 ......................Terence E. Nixon
1960-1961 ...........................L.B. Hazzard* 2000-2001 ...................... Bruce Mountjoy
1961-1962 .........................H.P. Wellborn* 2001-2002 ......................Michael R. Csom
1962-1963 ......................... Ted D. Brown* 2002-2003 .........................Francis J. Marx
1963-1964 ................................H.L. Eddy* 2003-2004 .......................Daniel G. Price*
1964-1965 .....................James E. Gay, Jr.* 2004-2005 ................................Tom Moss
1965-1966 ...................Edwin W. Lindsey* 2005-2006 ............................Dane Havard
1966-1967 .............................. R.L. Lynch* 2006-2007 ..................... Mark Richardson
1967-1968 .....................Edward R. Reilly* 2007-2008 ....................... Harold E. Kern*
1968-1969 ....................Willard R. Mayer* 2008-2009 ........................... Marty Brown
1969-1970 ................ William E. Condray* 2009-2010 ..................... John T. Kidder, III
1970-1971 .....................Guy J. Panarello* 2010-2011 ..................... Johnny Michalek
1971-1972 ..................... Vernon Neufeld* 2011-2012 ....................William K. Sharpe
1972-1973 .........................E.N. Bradford* 2012-2013 ....................... Chris McDowell
1973-1974 ................Edward R. Reilly, Jr.* 2013-2014 ..............................Mark Nixon
1974-1975 ....................Thomas M. Kelly* 2014-2015 ..............................James Hunt
1975-1976 ..........................Mike Keenan* 2015-2016 .............J. Matthew Ouellette*
1976-1977 ..............................Bill Gainer* 2016-2017 ...........................Peter J. Crosa
1977-1978 ...................Joseph E. Neblett* 2017-2018 .......................... Susan Daniels
1978-1979 .....................Gordon D. Boyd*
*Deceased
10 NAIIA Blue Book • 2019
NAIIA COMMITTEES
Effective July 1, 2018
CONSTITUTION & BYLAWS COMMITTEE
Ruben Ambriz, Chair R.A.M. Insurance Claims Services, Overland Park, KS (2017-2020)
Chuck Reilly Edward R. Reilly & Co., Inc., New York, NY (2017-2020)
Michael Nardulli McLarens/Ind. Adjustment Co., Inc., Patchogue, NY (2018-2021)
CONFERENCE SITE (2019) COMMITTEE “COLLABORATION”
David Hausch, Chair Hausch & Company, Elgin, IL (2018-2019)
Joel Moore Gulf Coast Claims Service, Houston, TX (2018-2019)
Cathy Hester CJ Hester Inc., Mobile, AL (2018-2019)
Susan Daniels Northern Adjusters, Anchorage AK (2018-2019)
Alan Young Fort Orange Claims Service, Clifton Park, NY (2018-2019)
Bill Schulenberg Apple Adjusters, Inc., Baton Rouge, LA (2018-2019)
Richard Brown Vision Claims Inc., Tavares, FL (2018-2019)
David LeNorman Alaska Adjusters, Anchorage, AK (2018-2019)
John Henderson Wickizer & Clutter, Inc., Springfield, MO (2018-2019)
EDUCATION COMMITTEE
Barry Parks, Chair Hausch & Company, Elgin, IL (2015-2018)
Peter Schifrin Schifrin, Gagnon & Dickey, Inc., Chatsworth, CA (2017-2020)
Don Lederer Johns Eastern, Lakewood Ranch, FL (2018-2021)
GRIEVANCE COMMITTEE
Chris Cowan, Chair Carwood Claim Services, Lakewood, CO (2016-2019)
Frank Marx Curley Adjustment Bureau, Inc., Philadelphia, PA (2017-2020)
Gene Phillips Phillips & Associates, Madison, MS (2018-2021)
LEGISLATIVE COMMITTEE
Joel Moore, Chair Gulf Coast Claims Service, Houston, TX
Alabama - Frank Harris, 724 37th St. S., Birmingham 35222
Alaska - J.D. Daniels, 1401 Rudakof Circle, Anchorage 99508
Arizona - Jason Mosher, 2233 West Bethany Home Road, Phoenix 85015
Arkansas - Martin A. Brown, 1617 N. College Avenue, Fayetteville 72703
California - W.L. McKenzie, 6151 Farimount Avenue, Suite #215, San Diego 92120
Colorado - Kathleen Genoff, 2785 No. Speer Blvd., Denver 80211
Connecticut - Adelbert G. Cade, 250 State Street, New Haven 06437
Delaware - Thomas Ricci, 2207 Concord Pike, #757, Wilmington 19803
District of Columbia - Mike Nolan, 9115 Guilford Rd., Suite 200, Columbia 21046
Florida - Edward R. Crittenden, 5700 Halifax Ave., Suite 1, Ft. Myers 33912
Georgia - William K. Sharpe, 8735 Dunwoody Place, Ste. 3, Atlanta 30350-2983
Hawaii - Patrick Nii, P.O. Box 2096, Honolulu, HI 96805
Illinois - Tim Coppock, 1100 South Main Street, Lombard 60148
Indiana - Joe Ouellette, 5511 E. 82nd Street, Indianapolis 42650
NAIIA Blue Book • 2019 11
NAIIA COMMITTEES
Effective July 1, 2018
Iowa - Craig Krapfl, P.O. Box 31282, Des Moines 50310
Kansas - Rueben Ambriz, 9015 W 75th Street, Overland Park 66204
Kentucky - Michael P. Gilligan, P.O. Box 33217, Louisville 40206
Louisiana - Stephen L. Brown, 9404 Interline Ave., Baton Rouge 70895
Maine - Steve Mosley, P.O. Box 1449, Ellsworth 04605
Maryland - Ed Bardroff, 1705 E. Joppa Road, Baltimore 21234
Massachusetts - Paul O’Toole, P.O. Box 8294, Salem 01971
Michigan - Bill Butler, 17515 W. Nine Mile Road, Southfield 48075
Minnesota - Chris Schuette, P.O. Box 14784, Minneapolis 55414
Mississippi - Gene Phillips, 241 Briarwood Dr., Jackson 39286-9596
Missouri - Mark Nixon 13205 Manchester Rd. Ste. 100 , St. Louis, MO 63131
Montana - Michael J. Marsh, RPA, CPIA, P.O. Box 20151, Billings 59104-0151
Nebraska - Jim Blaha, 4701 Center Street, Omaha 68106
Nevada - James Hunt, 7424 West Sahara Ave., Las Vegas 89117
New Hampshire - Wade Anderson, 50 Nashua Road, Londonderry 03053
New Jersey - T.D. Cusack, 19 Maple Ave., Woodbury Heights 08097
New Mexico - Debbie Luera, 3830 Common Blvd. E, Albuquerque 87109
New York - Erik T. Himelein, 100 Stewart Ave., C.S. 9013, Hicksville 11802-9013
North Carolina - Shannon Woolard, 910 West 15th Street, Washington 27889
North Dakota - John J. Fluth, 1313 Business Loop E., Jamestown 58402-1238
Ohio - Tim Couch, 2321 2nd Street, Suite 104, Cuyahoga Falls 44221-2575
Oklahoma - Michael C. Wackenhuth, 6740 S. Lewis, Tulsa 74136
Oregon - Paul Kottler, P.O. Box 25549, Seattle 98165
Pennsylvania - David Kern, 470 Streets Run Rd., Ste. 305, Pittsburgh 15236
Rhode Island - Michael Pellegrino, 275 Reservoir Ave., Providence 02907
South Carolina - J. Scott Clayton, 111 Executive Drive #250, Columbia 29219
South Dakota - David Doss, P.O. Box 262, Watertown 57201
Tennessee - Tom Moss, 3401 West End Ave., Ste. 460, Nashville 37203
Texas - Jack Hignett, 1103 8th Street, Lubbock 79401
Utah - Steven M. LeValley, 8651 S. State, P.O. Box 5, Sandy 84091
Vermont - George Grant, Jr., P.O. Box 92, Rutland 05701
Virginia - Roy Hinton, P.O. Box 8651, Richmond 23826
Washington - Paul Kottler, P.O. Box 25549, Seattle 98165
West Virginia - Nick Potter, 1313 Business Loop E., Jamestown 58402-1238
Wisconsin - William D. Marske, 711 N. Lynndale Dr., Ste-2A, Appleton 54914
Wyoming - Ron Erion, 206 N. Main Streed, Spearfish, SD 75583
12 NAIIA Blue Book • 2019
MEMBERSHIP RECRUITMENT
Sheri Csom, Chair NAIIA, Kalamazoo, MI 2018-2019
Southwestern
Doug Metz Abercrombie, Simmons & Gillette, Houston, TX 2018-2020
Southeastern
Cathy Hester CJ Hester Inc., Mobile, AL 2018-2020
Western States
Peter Schifrin Schifrin, Gagnon & Dickey, Inc., Chatsworth, CA 2018-2020
Mid-States
Nino Berardi L. J. Shaw & Company, Lombardi, IL 2018-2020
Eastern
Paul Graf Vanguard Adjusters Group, Inc., Woodbury, NJ 2018-2020
MEMBERSHIP CREDENTIALS
Debbie Luera, Chair Integrion Group, Inc., Albuquerque, NM 2016-2019
Lisa Cowan Carwood Claims Services, Lakewood CO 2017-2020
Michael Marsh Midland Claims Group, Billings, MT 2018-2021
Peter Crosa, Alternate Peter J. Crosa & Co., St. Petersburg, FL 2018-2022
NOMINATING COMMITTEE
Susan Daniels, Chair Northern Adjusters, Anchorage AK 2018-2019
Eastern - Frank Marx Curley Adjustment Bureau, Inc., Philadelphia, PA 2018-2019
Southeastern - Shawn Stewart W. L. Stewart & Associates, Inc., Orlando, FL 2018-2019
Mid States - Mike Csom ASU Group, Okemos, MI 2018-2019
Southwestern - David McCullough Central Adjustment Co., Inc., Little Rock, AK 2018-2019
Western - Michael Marsh Midland Claims Group 2018-2019
PAST PRESIDENT'S ADVISORY BOARD
Susan Daniels, Chair Northern Adjusters, Anchorage AK 2018-2019
PUBLICATIONS COMMITTEE
Peter Schifrin, Chair Schifrin, Gagnon & Dickey, Inc., Chatsworth, CA 2017-2019
Doug Metz Abercrombie, Simmons & Gillette, Inc., Houston, TX 2017-2020
Shannon Alverson Pinnacle Claims Service, Fayetteville, AR 2018-2021
WAYS & MEANS COMMITTEE
David Hausch Hausch & Company, Inc., Elgin, IL 2018-2019
Joel Moore Gulf Coast Claims Service, Houston, TX 2018-2019
Cathy Hester CJ Hester Inc., Mobile, AL 2018-2019
Susan Daniels Northern Adjusters, Anchorage AK 2018-2019
NAIIA Blue Book • 2019 13
Special Committees
2018-2019 ALLIED ASSOCIATION LIAISON COMMITTEE
Chuck Reilly, Chair Edward R. Reilly & Co., Inc., New York, NY 2018-2019
IACP - Paul J. Graf Claims Service Corp. of America , Richmond, VA 2018-2019
IILA - Tom Moss Tenco Services, Knoxville, TN 2018-2019
CIAA - Gary LaMarche LaMarche & Company, Chelmsford, MA 2018-2019
LEA - Roy Hinton Claims Service Corp. of America, Richmond, VA 2018-2019
CLMA - Cathy Hester CJ Hester Inc., Mobile, AL 2018-2019
NAPSLO - Johnny Michalek Gulf Coast Claims, Houston, TX 2018-2019
The Institutes - Cathy Hester CJ Hester Inc., Mobile, AL 2018-2019
2019 CONFERENCE COMMITTEE
Sheri Csom NAIIA, Kalamazoo, MI 2018-2019
Mike Csom ASU Group, Okemos, MI 2018-2019
TECHNOLOGY COMMITTEE
Mike Csom, Chair ASU Group, Okemos, MI 2018-2019
David LeNorman Alaska Adjusters, LLC, Anchorage, AK 2018-2019
ARCHIVE COMMITTEE
Nate Ouellette Ouellette & Associates, Indianapolis, IN 2017-2020
MARKETING COMMITTEE
Cathy Hester, Chair CJ Hester Inc., Mobile, AL 2018-2019
Chris Koning Koning & Associates, San Jose, CA 2018-2019
David Hausch Hausch & Company, Elgin, IL 2018-2019
Terry Coffman Central Adjustment, Little Rock, AR 2018-2019
STRATEGIC PLANNING
Susan Daniels, Chair Northern Adjusters, Anchorage, AK 2017-2020
David Hausch Hausch & Company, Elgin, IL 2017-2020
Mike Csom ASU Group, Okemos, MI 2017-2020
Joel Moore Gulf Coast Claims, Houston, TX 2017-2020
Brian Harlow Johns Eastern, Lakewood Ranch, FL 2017-2020
IMAGE & COMMUNITY OUTREACH
Paul Graf Vanguard Adjusters Group, Woodbury, NJ 2017-2020
14 NAIIA Blue Book • 2019
2018-2019 NAIIA ADVISORY COUNCIL
National Coordinator: Joel Moore, NAIIA President-Elect, Gulf Coast Claims
EASTERN REGION
MEMBERS:
Chairman, Alan W. Young President, Br. Mgr., Exec. GA - Fort Orange Claim Service Inc.
(July, 2018 - June, 2020) 1001 James Street, Syracuse, NY 13217
Dave DeLuca, cpcu Vice President, Claims - Vermont Mutual Insurance Group
(July, 2016 - June, 2019) 89 State Street, P.O. Box 369, Montpelier, VT 05601-0369
Tim Fox Property Claims Manager - NYCM Insurance
(July, 2018 - June, 2021) 1899 Central Plaza East, Edmeston, NY 13335
Tim Cook, cpcu, arm Director for the Risk and Insurance Studies Center
(July, 2016 - June, 2019) VA Commonwealth Univ. School of Bus, Dept. of Finance,
Insurance and Real Estate
Snead Hall - 301 W. Main St., P.O. Box 844000,
Richmond, VA 23284-4000
Goober Schaarschmidt President - New England Excess Exchange
(July, 2018 - June, 2021) P.O. Box 650, Barre, VT 05641
MID-STATES REGION
MEMBERS:
Chairman, John Henderson President - Wickizer & Clutter, Inc.
(July, 2017 - June, 2019) P.O. Box 4776, Springfield, MO 65808
Patrick J. Sinnard Managing Claim Supervisor - Great American Insurance
(July, 2016 - June, 2019) 301 E 4th Street, Cincinnati, OH 45202
Harvey Lightstone Vice President Director of Claims - CPLIC, RRG
(July, 2016 - June, 2019) 17742 Irvine Boulevard, Suite 102, Tustin, CA 92780
Michael Grubbs President - Claims Management, Inc.
(July, 2016 - June, 2019) 13205 Manchester Rd. Suite 100, St. Louis, MO 63131
Scott Mull Property Supervisor - Central Mutual
(July, 2018 - June, 2021) P.O. Box 3534, Van Wert, OH 45891
Doug Brod Property Claim Supervisor - Erie Insurance
(July, 2018 - June, 2021) 2409 N Main St Ste. 200, East Peoria, IL 61611
NAIIA Blue Book • 2019 15
SOUTHEASTERN REGIONEGION:
MEMBERS:
Chairman, Richard Brown President - Vision Claims Inc.
(July, 2018 - June, 2020) P.O. Box 220, Tavares, FL 32778
Charles Kraemer, arm, aic-m Claims Specialist - National Claim Services, Inc.
(July, 2016 - June, 2019) Northridge Center 1, 365 Northridge Rd., Ste #400,
Atlanta, GA 30350
Lance Kendall Claims Examiner - American Southern Insurance Company
(July, 2018 - June, 2021) 17742 Irvine Boulevard, Suite 102, Tustin, CA 92780
Harvey Lightstone Vice President Director of Claims - CPLIC, RRG
(July, 2018 - June, 2021) 17742 Irvine Boulevard, Suite 102, Tustin, CA 92780
Alan Mayfield, AIC, RPA Executive General Adjuster - Worley
(July, 2017 - June, 2020) P.O. Box 11839, Charlotte, NC 28220-1839
SOUTHWESTERN REGION
MEMBERS:
Chairman, Bill Schulenberg Owner - Apple Adjusters, Inc.
(July, 2017 - June, 2019) 11505 Chimney Rock, Houston, TX 77035
Paul D. Bush, cpcu, aic, aim Regional Field Claims Manager - Cincinnati Insurance Co.
(July, 2016 - June, 2019) P.O. Box 1967, Greenwood, AR 72936
Harvey Lightstone Vice President Director of Claims - CPLIC, RRG
(July, 2018 - June, 2021) 17742 Irvine Boulevard, Suite 102, Tustin, CA 92780
Richard Bapst, BA FCIP Asst. VP Claims - Great Valley Casualty Co,/Old Republic Ins. Group
(July, 2017 - June, 2020) 624 Six Flags Drive, Suite 240, Arlington, TX 76011
Todd Wright Vice President Risk Management - TETCO, Inc.
(July, 2018 - June, 2021) 1100 NE Loop 410, Ste. 900, San Antonio, TX 78209
Jon Mark O’Neal Claims Supervisor - BITCO Insurance Companies
(July, 2018 - June, 2021) 17300 Chenal Parkway, Ste. 301, Little Rock, AR 72223
WESTERN STATES REGION
MEMBERS:
Chairman, David LeNorman Owner/General Manager - Alaska Adjusters, LLC
(July, 2018 - June, 2020) 213 East Diamond Blvd., Anchorage, AK 99503
Harvey Lightstone Vice President Director of Claims - CPLIC, RRG
(July, 2017 - June, 2020) 17742 Irvine Blvd., Suite 102., Tustin, CA 92780
Steve Shkilevich Branch Claims Manager, Denver Branch - Seneca Ins. Co.
(July, 2017 - June, 2020) 9605 Kingston Ct., Suite 170, Englewood, CO 80112
David Hale President - Hale & Associates, Inc.
(July, 2017 - June, 2020) 100 Cushman Street, Ste. 200, Fairbanks, AK 99701
David Buness Property Claims Manager - Umialik Insurance Company
(July, 2017 - June, 2020) 3301 C Street, Suite 300, Anchorage, AK 99503
Chuck Katter, cpcu Vice President Claims - Oregon Mutual Insurance
(July, 2018 - June, 2021) 400 NE Baker St., PO Box 808, McMinnville, OR 97128
16 NAIIA Blue Book • 2019
COMPLETE ADJUSTMENT PROGRAM (CAP)
(A Practical Claims/Loss Handling Program)
PROLOGUE
This third revision of the CAP Program was accomplished through the collective input of
the NAIIA National Advisory Council and the Publications Committee. It was reviewed and
adopted by the NAIIA Executive Committee effective July 1, 2005.
NAIIA members and client companies should recognize that the CAP is a suggested
guideline providing fundamental approaches in claims/loss handling procedures. Its
adoption is an alternative in the absence of specific client guidelines.
Feedback and comments are welcome and may be addressed to the NAIIA staff office or
emailed to [email protected].
OBJECTIVE
To establish a uniform guideline and procedural methodology for the handling of claim files.
Implementation/Quality Control:
A. Publication: NAIIA Blue Book of Adjusters circulated throughout the entire
insurance industry
B. Uniformity: NAIIA Members adhere to “Best Practices” claims handling
procedures
C. Philosophy: Proven quality adjusting standards can best be maintained
while conforming with uniform claims handling procedures
D. Technical Expertise Utilization of Quality: NAIIA Members with specific
technical claims experience
Assignment/Coverage:
A. Assignment Use of ISO Accord forms. NAIIA Members forms or long forms provided
by the insurance company
B. Authority: Claims assignment may be made by any authorized company
representative giving instructions in the handling of that assignment.
C. Acknowledgement: NAIIA Members should immediately acknowledge receipt of
the loss by email or fax, giving the adjuster’s name, claim number and contact
information in accordance with the reporting methods as outlined in the CAP
Program.
D. Coverage: Questions of coverage should be brought to the attention of the client.
E. Special Instructions: the taking of Non-Waiver, the issuance of Reservations of Rights
letters or Denial Letters should be approved by the client as to the form and content.
NAIIA Blue Book • 2019 17
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
Claims /Loss Handling
A. Procedural: In accepting the assignment, the NAIIA Member should begin investigation
immediately in accordance with instructions that have been provided by the client,
either in writing or verbally.
1. Deviation: Information developed during the course of the investigation which
may require additional investigation should be communicated immediately to the
client via telephone, fax or email.
2. Clarification: The scope of the assignment should be conveyed clearly by the client.
B. Inspection. Inspection of property losses should occur within 72 hours of assignment
or sooner depending on the nature of the loss.
C. Statement: May be written or recorded. If recorded, such statements may be
transcribed only with the permission of the company. Where required by state laws,
copies should be given to the person from whom the statement was taken and
reported to the client company.
D. Appraisals: Client companies should establish whether or not appraisals are to be
completed on their forms or on designated software, specifying the number of
photographs desired. Approved physical damage or property loss manuals should always
be utilized in the valuation process. In the absence of any clear directive by the client,
NAIIA members may employ standards in conformity with acceptable appraisal techniques.
E. Salvage Subrogation: NAIIA Members should provide information necessary to dispose
of any salvage protecting its right of salvage in accordance with applicable state laws.
Authority to process salvage shall be in writing by client company to the NAIIA Member.
Subrogation, if required, may be pursued by the NAIIA Member when authority is
extended in accordance with the company’s instructions.
F. Expert Investigation: Certain areas of claims handling may require specific direction.
1. Photographs/Diagrams: Appropriate photographs and/or diagrams may be required
and provided in the absence of any specific direction from the carrier.
2. Documentation: Medical, wage loss and property information should be obtained
by the NAIIA Members in accordance with accepted practices unless otherwise
instructed. Gathering of police, fire and other reports necessary to the investigation
should be obtained as necessary advising the client of their impact on the case.
3. Examinations: Prior approval should be obtained from the company for independent
medical examinations, examinations under Oath or expert retention.
4. Litigation: The use of a defense attorney and/or selection of special counsel should
be approved by the company.
G. Legal Requirements: The client should be contacted when any of the following raise
special issues on an individual claim:
1. Unfair Claims Settlement Practices Regulations
2. Municipal codes regarding salvage distribution and payment
3. Handling of state Insurance Department complaints
4. Any other issue which potentially raises a red flag
18 NAIIA Blue Book • 2019
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
H. Settlement Authority: All claims should be settled in accordance with the Fair Claims
Adjusting Standards taking into consideration the reasonableness and fairness of the
individual loss or claim
Reporting Methods
The following are general reporting guidelines to be followed in the absence of
instructions provided by the client:
A. Acknowledgement: Provide the client with a written acknowledgment on the
same day of receipt of claim. Retain a copy in the file.
B. Initial Contact. Contact the parties within 24 hours of receipt of assignment and
begin investigation immediately.
C. Filings: Completion of the CIB index forms, PILR, NATB and any other reporting
form should be completed as soon as possible after obtaining the information by
the client.
D. First Report: Absent any specific requirement from the client, the first report
should follow within 15 days from the receipt of the assignment.
E. Status Report: Following the initial report, a timely status report should follow
every 30 days updating the client on the developments that have taken place
since the last report.
F. Diary: Regular reporting on Claim files on a 30-day basis is an acceptable standard.
Diary dates should be communicated in each report.
G. Captioned Report: should be followed when the initial assignment does not
require or request use of the short form reporting format. Redundant captions
should be eliminated and all reports should be numbered sequentially listing the
enclosures.
H. Further Activity: Should be outlined when additional investigation is anticipated.
I. Short Form Reports may be provided when acceptable, unless otherwise so
stipulated.
J. Reserves: Generally the establishment of a proper reserve is the function of the
client company unless otherwise directed. Therefore, recommendations of
reserves will generally be limited to property damage losses only.
K. Settlement Authority: All settlement authority should first be obtained from the
client before negotiations are undertaken.
NAIIA Blue Book • 2019 19
COMPLETE ADJUSTMENT PROGRAM (CAP)
(Continued)
Miscellaneous Information
The NAIIA Member Company will follow these bill paying procedures:
A. Interim Bills: Interim billing invoices are an accepted procedure and should be honored
by the client when presented
B. Service Invoice Payments: Properly documented service bills should be forwarded to
the client in a timely manner. Billing invoices should be placed on the front of the
report for ease of review.
C. Client Service Instructions: Service instructions and guidelines are often provided by
a client. Those guidelines are encouraged and will take precedent over standard NAIIA
member firm procedures.
CLAIM PROFESSIONAL LIABILITY
INSURANCE COMPANY
Founded by NAIIA member firms, Claim Professional Liability Insurance Company,
RRG (CPLIC) offers Errors and Omissions and General Liability insurance coverage
to all independent insurance adjusters across the nation. This risk retention group,
incorporated in Vermont, reinsured by an A+ rated company and managed by
NAIIA volunteers gives all NAIIA members the opportunity to participate in a value
concept and service never before made available to the independent adjuster.
As a member of NAIIA your firm is likely to meet all of the underwriting standards in
place and to have a substantial advantage in votes and dividends. Our mission was
to aid in the creation of the company by participation on the underwriting, claims
and risk management committees and to continue to influence the company’s
direction by service on the Board of Directors. Additionally, NAIIA members
provide voluntary service by serving on key committees who recommend policy in
a variety of areas including audit and dividends.
New members to the NAIIA receive a substantial discount on the share price if
they participate within the first 90 days of membership. Standing members may
elect to participate at any time. More information is available from the web-site
at www.cplic.net or by calling member services at 877-572-7542.
20 NAIIA Blue Book • 2019
2019 NAIIA
Member Firm Listings
®
The 2019 Digital Blue Book of Adjusters
to be released in January, 2019
Email - [email protected]
to be put onto the digital blue book distribution.
Additional Service Area: The listed member firm does not have an office in this
location but is available to meet client needs from the firm’s main or branch office
or via resident adjuster from another location.
An office listing that shows in italics indicates a provisional membership until the
minimum of three years in business requirement has been fulfilled.
NAIIA Blue Book • 2019 21
ALABAMA
• Florence
• Huntsville
• Decatur
• Gadsden
Ranburne •
• Birmingham
• Tuscaloosa
ALABAMA • Livingston Gulf Shores • • Montgomery • Opelika
• Monroeville
Enterprise • • Dothan
Mobile •
• Daphne
• Fairhope
22 NAIIA Blue Book • 2019
ALABAMA
AL/FL Panhandle Birmingham
(Baldwin Co.) (Jefferson Co.)
Synergy Gulf Shores Office Collins & Company, Inc.
Branch Office Branch Office
Mike Dossett, Senior Adjuster Jack Dearman, Adjuster/Regional Supervisor
111 West Myrtle Avenue, Suite 4, Foley, AL 36535 400 Century Park South, Suite 220
Phone: (251) 747-6082 Birmingham, AL 35226
FAX: (251) 650-1686 Phone: (205) 979-8835
E-mail: [email protected] Night: (800) 884-1535
Web Site: www.synergyadjusting.com Toll Free: (800) 884-1535
Business Interruption; Catastrophe Service; Claims FAX: (423) 265-0545
Auditing; Construction Defects; Fidelity & Surety; E-mail: [email protected]
Fire & Allied; Heavy Equipment; Homeowners; Inland Web Site: www.collinsandco.com
Marine; Mediations; Multiple Lines; Professional Lia- Auto BI&PD; Business Interruption; Cargo; Casualty/
bility; Property/Commercial; Subrogation/Recovery; OL & T; Claims Administration; Fidelity & Surety; Fire &
Tractor/Trailer Allied; Heavy Equipment; Homeowners; Inland Marine;
Main Office: Georgia - Atlanta Ocean Marine; Professional Liability; Property/Com-
mercial; Subrogation/Recovery; Workers’ Comp.
Birmingham Main Office: Tennessee - Chattanooga
(Jefferson Co.) Davidson & Company, Inc.
Frank Harris & Associates, Inc. Resident Adjuster Office
Main Office 724 37th Street South, Birmingham, AL 35222
IRS#: 63-0725322 Phone: (251) 433-2756
License#: A173743 Night: (251) 433-2756
Frank Harris, President FAX: (251) 433-2759
P.O. Box 1136, Trussville, AL 35173 E-mail: [email protected]
Phone: (205) 328-5510 Web Site: www.davidsonadjusters.com
Night: (205) 314-8972 Main Office: Alabama - Mobile
FAX: (205) 252-4520
E-mail: [email protected] Evers & Associates, Inc.
Dram Shop; Fidelity & Surety; General Liability; Home- Branch Office
owners; Mediations; Multiple Lines; Personal Injury; Brian Sigmon, Vice President, Gen. Adjuster
Products Liability; Professional Liability; Property/ Alan Watts, Senior Adjuster
Commercial; Tractor/Trailer Appraisals; Truck Liability P.O. Box 361566, Birmingham, AL 35236
AFG Claims Service, LLC Phone: (205) 824-3336
Branch Office Night: (205) 529-5209
James Schutz, Commercial Res Property, Marine FAX: (205) 824-1220
Surv., Large Loss E-mail: [email protected]
130 Wildwood Parkway, Birmingham, AL 35209 Web Site: www.eversadj.com
Phone: (615) 426-2664 Appraisal; Business Interruption; Construction Defects;
Toll Free: (888) 449-3234 Fire & Allied; Fraud/Arson; General Liability; Heavy
FAX: (888) 288-0059 Equipment; Homeowners; Inland Marine; Mobile
E-mail: [email protected] Homes; Multiple Lines; Property/Commercial; SIU;
Web Site: www.afgclaimsservice.com Tractor/Trailer Appraisals
Catastrophe Service; Construction Defects; Farm & Main Office: Alabama - Huntsville
Ranch; Fire & Allied; Fraud/Arson; General Liability;
Homeowners; Marine Surveying; Mediations; Prop-
erty/Commercial; SIU
Main Office: Tennessee - Spring Hill
NAIIA Blue Book • 2019 23
ALABAMA
Birmingham Daphne
(Jefferson Co.) (Baldwin Co.)
McLarens, Inc. Integrity Adjusters, LLC
Branch Office Main Office
5555 Triangle Parkway, Suite 200, Norcross, GA 30092 IRS#: 87-0715935
Phone: (770) 448-4680 Chris Capps, Senior Team Lead & File Reviewer
FAX: (770) 446-2855 Mark Moon, Catastrophe Manager
E-mail: [email protected] Gene Williams, Director Subrogation & Claim
Web Site: www.mclarens.com Operations
Main Office: Georgia - Atlanta 27154 Pollard Rd., Daphne, AL 36526
Premiere Capitol Adjusters, Inc. Phone: (251) 432-2877
Resident Adjuster Office Night: (251) 432-2877
Toll Free: (866) 433-2877
Jake Anderson, Branch Manager FAX: (251) 432-2876
David M. Anderson, President
221 Alpine Street, Birmingham, AL 35210 E-mail: [email protected]
Web Site: www.integrityadjusters.com
Phone: (205) 297-8764 Auto BI&PD; Appraisal; Catastrophe Administration;
Night: (334) 652-2389 Claims Auditing; Fire & Allied; Homeowners; Mobile
FAX: (205) 297-8765 Homes; Multiple Lines; Property/Commercial; Subro-
E-mail: [email protected] gation/Recovery
Web Site: www.pcadj.net
Cargo; Casualty/OL & T; Construction Defects; Dram
Shop; Fraud/Arson; General Liability; Heavy Equip- Decatur
ment; Homeowners; Inland Marine; Mobile Homes; (Morgan Co.)
Multiple Lines; Products Liability; Property/Commer- Davidson & Company, Inc.
cial; Tractor/Trailer Appraisals; Truck Liability Resident Adjuster Office
Main Office: Alabama - Montgomery P.O. Box 447, Florence, AL 35631
Central Adjustment Company, Inc. Phone: (251) 433-2756
Additional Service Area Night: (251) 433-2756
P.O. Box 25068, Little Rock, AR 72221 FAX: (251) 433-2759
Phone: (888) 227-5506 E-mail: [email protected]
Night: (888) 227-5506 Web Site: www.davidsonadjusters.com
FAX: (866) 455-1777 Main Office: Alabama - Mobile
E-mail: [email protected]
Web Site: www.centraladjustment.com
Main Office: Arkansas - Little Rock
Tenco Services, Inc.
Additional Service Area
8735 Dunwoody Place, Suite 3, Atlanta, GA 30350
Phone: (770) 518-1935
Night: (770) 518-1935
Toll Free: (800) 621-1313
FAX: (770) 518-7817
E-mail: [email protected]
Web Site: www.tenco.com
Heavy Equipment; Tractor/Trailer Appraisals
Main Office: Tennessee - Nashville
24 NAIIA Blue Book • 2019
ALABAMA
Dothan Fairhope
(Houston Co.) (Baldwin Co.)
CJ Hester Inc. BCMG - Brown Claims Management Group, L.L.C.
Branch Office Resident Adjuster Office
Greg Howard, General Multiline Adjuster/ Justin Taylor, Supervisor, Adjuster
Investigator 503 Third Street, Fairhope, AL 36532
219 Maplecliff Drive, Dothan, AL 36303 Phone: (800) 364-1554
Phone: (877) 342-4111 Night: (800) 364-1554
Night: (877) 342-4111 Toll Free: (800) 364-1554
Toll Free: (877) 342-4111 FAX: (877) 892-0416
FAX: (877) 342-4116 E-mail: [email protected]
E-mail: [email protected] Web Site: www.brownclaims.com
Web Site: www.hesterinc.net Catastrophe Service; Fire & Allied; Homeowners;
Auto BI&PD; Business Interruption; Cargo; Casualty/ Property/Commercial
OL & T; Construction Defects; Farm & Ranch; Heavy Main Office: Louisiana - Baton Rouge
Equipment; Homeowners; Inland Marine; Mediations;
Products Liability; Property/Commercial; SIU; Truck Florence
Liability; Workers’ Comp. (Colbert Co.)
Main Office: Alabama - Mobile
Davidson & Company, Inc. CJ Hester Inc.
Additional Service Area
Resident Adjuster Office 500 Chase Park South, Suite 110
Randy Phillips, Senior Adjuster Birmingham, AL 35244
P.O. Box 2060, Dothan, AL 36302 Phone: (205) 987-8179
Phone: (251) 433-2756 Night: (877) 342-4111
Night: (251) 433-2756 Toll Free: (877) 342-4111
FAX: (251) 433-2759 FAX: (877) 342-4116
E-mail: [email protected] E-mail: [email protected]
Web Site: www.davidsonadjusters.com Web Site: www.hesterinc.net
Cargo; Fire & Allied; Heavy Equipment; Homeowners; Auto BI&PD; Business Interruption; Cargo; Casualty/
Inland Marine; Personal Injury; Property/Commercial; OL & T; Construction Defects; Farm & Ranch; Heavy
Tractor/Trailer Appraisals; Truck Liability Equipment; Homeowners; Inland Marine; Mediations;
Main Office: Alabama - Mobile Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
Enterprise Main Office: Alabama - Mobile
(Houston Co.)
Evers & Associates, Inc. Florence
Branch Office (Lauderdale Co.)
Josh Pike Davidson & Company, Inc.
1247 Rucker Blvd., Enterprise, AL 36330 Resident Adjuster Office
Phone: (334) 464-2973 P.O. Box 447, Florence, AL 35631
Night: (334) 390-0747 Phone: (251) 433-2756
FAX: (256) 772-0929 Night: (251) 433-2756
E-mail: [email protected] FAX: (251) 433-2759
Web Site: www.eversadj.com E-mail: [email protected]
Auto BI&PD; Appraisal; Business Interruption; Con- Web Site: www.davidsonadjusters.com
struction Defects; Fire & Allied; Fraud/Arson; General Main Office: Alabama - Mobile
Liability; Heavy Equipment; Homeowners; Inland
Marine; Mobile Homes; Multiple Lines; Property/
Commercial; SIU; Tractor/Trailer Appraisals
Main Office: Alabama - Huntsville
NAIIA Blue Book • 2019 25
ALABAMA
Gadsden Huntsville
(Etowah Co.) (Madison Co.)
CJ Hester Inc. Central Adjustment Company, Inc.
Additional Service Area Resident Adjuster Office
Huntsville, AL Adam Vick, Adjuster
Phone: (205) 987-8179 P.O. Box 25068, Little Rock, AR 72221
Night: (877) 342-4111 Phone: (888) 227-5506
Toll Free: (877) 342-4111 Night: www.centraladjustment.com
FAX: (877) 342-4116 Toll Free: (888) 227-5506
E-mail: [email protected] FAX: (866) 455-1777
Web Site: www.hesterinc.net E-mail: [email protected]
Auto BI&PD; Business Interruption; Cargo; Casualty/ Appraisal; Business Interruption; Casualty/OL & T;
OL & T; Construction Defects; Farm & Ranch; Heavy Catastrophe Service; General Liability; Homeowners;
Equipment; Homeowners; Inland Marine; Mediations; Mobile Homes; Multiple Lines; Property/Commercial;
Products Liability; Property/Commercial; SIU; Truck Temporary Services; Tractor/Trailer Appraisals
Liability; Workers’ Comp. Main Office: Arkansas - Little Rock
Main Office: Alabama - Mobile Collins & Company, Inc.
Gulf Shores Branch Office
Greg Bankston, Vice President, COO
(Baldwin Co.) Jack Dearman, Adjuster, Regional Supervisor
BCMG - Brown Claims Management Group, L.L.C. P.O. Box 6244, Huntsville, AL 35813
Additional Service Area Phone: (256) 772-1570
Gulf Shores, AL 36532 Night: (800) 884-1535
Phone: (800) 364-1554 Toll Free: (800) 884-1535
Toll Free: (800) 364-1554 FAX: (423) 265-0545
FAX: (877) 892-0416 E-mail: [email protected]
Web Site: www.collinsandco.com
E-mail: [email protected] Auto BI&PD; Business Interruption; Cargo; Casualty/
Web Site: www.brownclaims.com
Catastrophe Service; Fire & Allied; Homeowners; OL & T; Claims Administration; Fidelity & Surety; Fire &
Property/Commercial Allied; Heavy Equipment; Homeowners; Inland Marine;
Main Office: Louisiana - Baton Rouge Ocean Marine; Professional Liability; Property/Com-
mercial; Subrogation/Recovery; Workers’ Comp.
Huntsville Main Office: Tennessee - Chattanooga
(Madison Co.) Davidson & Company, Inc.
Resident Adjuster Office
Evers & Associates, Inc. P.O. Box 2315, Huntsville, AL 35804
Main Office Phone: (251) 433-2756
Micky Evers, President, General Adjuster Night: (251) 433-2756
Sam Evers, Vice President FAX: (251) 433-2759
P.O. Box 6045, Huntsville, AL 35813 E-mail: [email protected]
Phone: (256) 772-0540 Web Site: www.davidsonadjusters.com
Night: (256) 527-6164 Main Office: Alabama - Mobile
FAX: (256) 772-0929
E-mail: [email protected]
Web Site: www.eversadj.com
Auto BI&PD; Appraisal; Business Interruption; Cargo;
Construction Defects; Fraud/Arson; General Liability;
Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Products Liability;
Property/Commercial; SIU
Branch, Resident Adjuster and Additional Area
Listings: Alabama - Birmingham, Enterprise,
Mobile
26 NAIIA Blue Book • 2019
ALABAMA
Huntsville Mobile
(Madison Co.) (Mobile Co.)
CJ Hester Inc. CJ Hester Inc.
Additional Service Area Main Office
Huntsville, AL Jackie Trehern, Senior Adjuster, Investigator
Phone: (205) 987-8179 Jimmy Shinn, Executive General Casualty Adjuster,
Night: (877) 342-4111 Investigator
Toll Free: (877) 342-4111 Terryl Paul, Senior Property Adjuster
FAX: (877) 342-4116 Stan Morrow, Executive General Regional
E-mail: [email protected] Adjuster
Web Site: www.hesterinc.net 4088 Government Blvd., , Mobile, AL 36693
Auto BI&PD; Business Interruption; Cargo; Casualty/ Phone: (251) 342-8400
OL & T; Construction Defects; Farm & Ranch; Heavy Night: (877) 342-4111
Equipment; Homeowners; Inland Marine; Mediations; Toll Free: (877) 342-4111
Products Liability; Property/Commercial; SIU; Truck FAX: (251) 342-6330
Liability; Workers’ Comp. E-mail: [email protected]
Main Office: Alabama - Mobile Web Site: www.hesterinc.net
Auto BI&PD; Business Interruption; Cargo; Casualty/
Livingston OL & T; Construction Defects; Farm & Ranch; Heavy
(Sumpter Co.) Equipment; Homeowners; Inland Marine; Mediations;
Products Liability; Property/Commercial; SIU; Truck
CJ Hester Inc. Liability; Workers’ Comp.
Additional Service Area Branch, Resident Adjuster and Additional Area
Brad Smith, Sr Multiline Adjuster/Investigator Listings: Alabama - Birmingham, Dothan, Florence,
Livingston, AL 35470 Gadsden, Huntsville, Livingston, Montgomery,
Phone: (205) 987-8179 Ranburne
Night: (877) 342-4111 Florida - Jacksonville, Panama City, Pensacola,
Toll Free: (877) 342-4111 Tallahassee
FAX: (877) 342-4116 Georgia - Albany, Atlanta, Macon, Savannah
E-mail: [email protected] Louisiana - Baton Rouge, Bogalusa, New Orleans
Web Site: www.hesterinc.net Mississippi - Gulfport/Biloxi, Jackson, Tupelo,
Auto BI&PD; Business Interruption; Cargo; Casualty/ Vicksburg
OL & T; Construction Defects; Farm & Ranch; Heavy Tennessee - Chattanooga, Knoxville, Nashville,
Equipment; Homeowners; Inland Marine; Mediations; Shelbyville
Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
Main Office: Alabama - Mobile
NAIIA Blue Book • 2019 27
ALABAMA
Mobile Mobile
(Mobile Co.) (Mobile Co.)
Davidson & Company, Inc. Central Adjustment Company, Inc.
Main Office Branch Office
IRS#: 63-0865769 Justin Polk, Senior Adjuster
License#: 0172246 Rick Hedge, Senior Adjuster
Arthur T. Powell, Chairman of the Board P.O. Box 25068, Little Rock, AR 72221
Drew Powell, AIC, CIC, President, Exec. Gen. Phone: (888) 227-5506
Adjuster FAX: (866) 445-1777
111 N. Lafayette St., Mobile, AL 36604 E-mail: [email protected]
Phone: (251) 433-2756 Web Site: www.centraladjustment.com
Night: (251) 433-2756 Appraisal; Business Interruption; Casualty/OL & T;
FAX: (251) 433-2759 Catastrophe Service; General Liability; Homeowners;
E-mail: [email protected] Mobile Homes; Multiple Lines; Property/Commercial;
Web Site: www.davidsonadjusters.com Temporary Services; Tractor/Trailer Appraisals
Cargo; Catastrophe Administration; Fire & Allied; Gen- Main Office: Arkansas - Little Rock
eral Liability; Heavy Equipment; Homeowners; Inland Evers & Associates, Inc.
Marine; Personal Injury; Products Liability; Property/ Branch Office
Commercial; Tractor/Trailer Appraisals; Truck Liability Bill Rapp
Branch, Resident Adjuster and Additional Area 3721 Pepper Ridge Dr. , Mobile, AL 36602
Listings: Alabama - Birmingham, Decatur, Dothan, Phone: (251) 272-9827
Florence, Huntsville, Monroeville, Montgomery, Night: (205) 529-5209
Opelika FAX: (256) 772-0929
Georgia - Macon E-mail: [email protected]
Mississippi - Jackson, Pascagoula Web Site: www.eversadj.com
Abercrombie, Simmons & Gillette of Alabama, Auto BI&PD; Appraisal; Business Interruption; Con-
Inc. struction Defects; Fire & Allied; Fraud/Arson; General
Branch Office Liability; Heavy Equipment; Homeowners; Inland
IRS#: 63-1156338 Marine; Mobile Homes; Multiple Lines; Property/
Jeff Darak, VP, Manager Commercial; SIU; Tractor/Trailer Appraisals
452-B Government St., Mobile, AL 36602 Main Office: Alabama - Huntsville
Phone: (251) 342-5585 Raphael & Associates
Toll Free: (800) 580-0407 Branch Office
FAX: (251) 272-8683 Brett Pastor, Regional Manager
E-mail: [email protected] 118 North Royal St., Ste. 701, Mobile, AL 36602
Web Site: www.asg-adj.com Phone: (800) 466-9165
Auto BI&PD; Claims Administration; Construction Night: (800) 466-9165
Defects; Fire & Allied; General Liability; Homeowners; Toll Free: (800) 466-9165
Inland Marine; Jones Act; Livestock; Mediations; Per- FAX: (888) 902-5701
sonal Injury; Products Liability; Property/Commercial; E-mail: [email protected]
Truck Liability; Workers’ Comp. Web Site: www.raphaelandassociates.com
Main Office: Texas - Houston Auto; Cargo; Casualty/OL & T; Claims Administration;
Dram Shop; Fire & Allied; General Liability; Home-
owners; Inland Marine; Mediations; Personal Injury;
Products Liability; Property/Commercial; Subrogation/
Recovery; Truck Liability
Main Office: New Jersey - Rutherford
28 NAIIA Blue Book • 2019
ALABAMA
Mobile Montgomery
(Mobile Co.) (Montgomery Co.)
BCMG - Brown Claims Management Group, L.L.C. Central Adjustment Company, Inc.
Additional Service Area Resident Adjuster Office
Mobile, AL 36609 Chip Sewey, Adjuster
Phone: (800) 364-1554 P.O. Box 25068, Little Rock, AR 72221
Toll Free: (800) 364-1554 Phone: (888) 227-5506
FAX: (877) 892-0416 Night: (888) 227-5506
E-mail: [email protected] FAX: (866) 445-1777
Web Site: www.brownclaims.com E-mail: [email protected]
Catastrophe Service; Fire & Allied; Homeowners; Web Site: www.centraladjustment.com
Property/Commercial Main Office: Arkansas - Little Rock
Main Office: Louisiana - Baton Rouge CJ Hester Inc.
Monroeville Branch Office
Barry McReynolds, Executive General Multiline
(Monroe Co.) Adjuster/Investigator
Davidson & Company, Inc. P.O. Box 1229, Millbrook, AL 36054
Resident Adjuster Office Phone: (334) 285-4661
Joseph Hornady, Adjuster Night: (877) 342-4111
180 Drewry Road, Monroeville, AL 36461 Toll Free: (877) 342-4111
Phone: (251) 433-2756 FAX: (334) 285-4662
Night: (251) 433-2756 E-mail: [email protected]
Web Site: www.hesterinc.net
FAX: (251) 433-2759 Auto BI&PD; Business Interruption; Cargo; Casualty/
E-mail: [email protected] OL & T; Construction Defects; Farm & Ranch; Heavy
Web Site: www.davidsonadjusters.com
Cargo; Fire & Allied; Heavy Equipment; Homeowners; Equipment; Homeowners; Inland Marine; Mediations;
Inland Marine; Personal Injury; Property/Commercial; Products Liability; Property/Commercial; SIU; Truck
Tractor/Trailer Appraisals; Truck Liability Liability; Workers’ Comp.
Main Office: Alabama - Mobile Main Office: Alabama - Mobile
Collins & Company, Inc.
Montgomery Branch Office
(Montgomery Co.) Greg Bankston, Vice President/Chief Operating
Officer
Premiere Capitol Adjusters, Inc. Jack Dearman, Adjuster/Regional Supervisor
Main Office P.O. Box 231538, Montgomery, AL 36123
IRS#: 63-1159658 Phone: (334) 272-0621
License#: A174026 Night: (800) 884-1535
David Anderson, President Toll Free: (800) 884-1535
Jake Anderson FAX: (334) 272-0886
Troy Rhoades E-mail: [email protected]
Eddie Mezick, Appraiser Web Site: www.collinsandco.com
P.O. Box 210323, Montgomery, AL 36121 Auto BI&PD; Business Interruption; Cargo; Casualty/
Phone: (334) 273-0600 OL & T; Claims Administration; Fidelity & Surety; Fire &
Night: (334) 399-7944 Allied; Heavy Equipment; Homeowners; Inland Marine;
FAX: (334) 273-9997 Ocean Marine; Professional Liability; Property/Com-
E-mail: [email protected] mercial; Subrogation/Recovery; Workers’ Comp.
Web Site: www.pcadj.net Main Office: Tennessee - Chattanooga
Cargo; Casualty/OL & T; Catastrophe Service; Dram
Shop; General Liability; Heavy Equipment; Home-
owners; Mobile Homes; Multiple Lines; Property/
Commercial; Tractor/Trailer Appraisals; Truck Liability
Branch, Resident Adjuster and Additional Area
Listings: Alabama - Birmingham
NAIIA Blue Book • 2019 29
ALABAMA
Montgomery Tuscaloosa
(Montgomery Co.) (Tuscaloosa Co.)
Davidson & Company, Inc. West Alabama Claim Service, Inc.
Resident Adjuster Office Main Office
1339 S. Perry St., Montgomery, AL 36104 IRS#: 63-0437890
Phone: (251) 433-2756 Greg Brown, President/Adjuster
Night: (251) 433-2756 P.O. Box 1064, Tuscaloosa, AL 35403
FAX: (251) 433-2759 Phone: (205) 752-7080
E-mail: [email protected] Night: (205) 752-7080
Web Site: www.davidsonadjusters.com FAX: (205) 344-4417
Main Office: Alabama - Mobile E-mail: [email protected]
Auto BI&PD; Business Interruption; Cargo; Casualty/
Opelika OL & T; Farm & Ranch; Fire & Allied; General Liabil-
(Lee Co.) ity; Heavy Equipment; Homeowners; Inland Marine;
Mobile Homes; Multiple Lines; Products Liability;
Davidson & Company, Inc. Property/Commercial; Truck Liability
Resident Adjuster Office
P.O. Box 2099, Opelika, AL 36803
Phone: (251) 433-2756
Night: (251) 433-2756
FAX: (251) 433-2759
E-mail: [email protected]
Web Site: www.davidsonadjusters.com
Auto; Cargo; Fire & Allied; Heavy Equipment; Home-
owners; Inland Marine; Personal Injury; Property/
Commercial; Tractor/Trailer Appraisals; Truck Liability
Main Office: Alabama - Mobile
Ranburne
(Cleburne Co.)
CJ Hester Inc.
Additional Service Area
Jeff Stack, Senior Casualty Adjuster/Investigator
Ranburne, AL 36273
Phone: (205) 987-8179
Night: (877) 342-4111
Toll Free: (877) 342-4111
FAX: (877) 342-4116
E-mail: [email protected]
Web Site: www.hesterinc.net
Auto BI&PD; Business Interruption; Cargo; Casualty/
OL & T; Construction Defects; Farm & Ranch; Heavy
Equipment; Homeowners; Inland Marine; Mediations;
Products Liability; Property/Commercial; SIU; Truck
Liability; Workers’ Comp.
Main Office: Alabama - Mobile
30 NAIIA Blue Book • 2019
ALASKA
Fairbanks •
Wasilla • • Palmer ALASKA
Anchorage •
Kenai • • Soldotna
Juneau •
NAIIA Blue Book • 2019 31
ALASKA
Anchorage Fairbanks/Statewide
(Municipality of Anchorage Co.) (Fairbanks North Star Borough)
Alaska Adjusters, LLC Northern Adjusters, Inc.
Main Office Additional Service Area
IRS#: 26-2963301 IRS#: 92-0036847
License#: 72739 License#: 8014
David LeNorman, Owner/General Manager 1401 Rudakof Circle, Anchorage, AK 99508
Kristian Erickson, Liability/Litigation Specialist Phone: (907) 388-7484
Brandon Fifield, Senior Appraiser/Adjuster Night: (907) 388-7484
Stacy LeNorman, Office Manager Toll Free: (877) 338-7484
213 East Dimond Blvd., Anchorage, AK 99515 FAX: (907) 338-6364
Phone: (907) 348-0808 E-mail: [email protected]
Night: (907) 240-3001 Web Site: www.nadj.com
FAX: (877) 809-4435 Auto BI&PD; Business Interruption; Claims Adminis-
E-mail: [email protected] tration; Claims Auditing; Expert Witness Testimony;
Web Site: www.alaskaadjusters.com General Liability; Heavy Equipment; Homeowners;
Auto BI&PD; Business Interruption; Cargo; Dram Shop; Mobile Homes; Multiple Lines; Professional Liability;
Expert Witness Testimony; General Liability; Heavy Property/Commercial; Tractor/Trailer Appraisals; Truck
Equipment; Homeowners; Inland Marine; Multiple Liability; Workers’ Comp.
Lines; Products Liability; Property/Commercial; Trac- Main Office: Alaska - Anchorage
tor/Trailer Appraisals; Truck Liability; Workers’ Comp.
Northern Adjusters, Inc. Juneau/Statewide
Main Office (Juneau City and Borough)
IRS#: 92-0036847 Northern Adjusters, Inc.
License#: 8014 Additional Service Area
Susan Daniels, AIC, President/CEO/Gen. Adjuster 1401 Rudakof Circle, Anchorage, AK 99508
Michael Neroda, Property/Casualty Adjuster Phone: (907) 338-7484
1401 Rudakof Circle, Anchorage, AK 99508 Night: (907) 338-7484
Phone: (907) 338-7484 Toll Free: (877) 338-7484
Night: (907) 338-7484 FAX: (907) 338-6364
Toll Free: (877) 338-7484 E-mail: [email protected]
FAX: (907) 338-6364 Web Site: www.nadj.com
E-mail: [email protected] Auto BI&PD; Business Interruption; Claims Adminis-
Web Site: www.nadj.com tration; Claims Auditing; Expert Witness Testimony;
Auto BI&PD; Business Interruption; Claims Adminis- General Liability; Heavy Equipment; Homeowners;
tration; Claims Auditing; Expert Witness Testimony; Mobile Homes; Multiple Lines; Professional Liability;
General Liability; Heavy Equipment; Homeowners; Property/Commercial; Tractor/Trailer Appraisals; Truck
Mobile Homes; Multiple Lines; Professional Liability; Liability; Workers’ Comp.
Property/Commercial; Tractor/Trailer Appraisals; Truck Main Office: Alaska - Anchorage
Liability; Workers’ Comp.
Branch, Resident Adjuster and Additional Area
Listings: Alaska - Fairbanks/Statewide, Juneau/
Statewide, Kenai/Statewide, Palmer/Statewide,
Soldotna/Statewide, Wasilla/Statewide
32 NAIIA Blue Book • 2019
ALASKA
Kenai/Statewide Soldotna/Statewide
(Kenai Peninsula Borough) (Kenai Peninsula Borough)
Northern Adjusters, Inc. Northern Adjusters, Inc.
Additional Service Area Additional Service Area
1401 Rudakof Circle, Anchorage, AK 99508 1401 Rudakof Circle, Anchorage, AK 99508
Phone: (907) 338-7484 Phone: (907) 338-7484
Night: (907) 338-7484 Night: (907) 338-7484
Toll Free: (877) 338-7484 Toll Free: (877) 338-7484
FAX: (907) 338-6364 FAX: (907) 338-6364
E-mail: [email protected] E-mail: [email protected]
Web Site: www.nadj.com Web Site: www.nadj.com
Auto BI&PD; Business Interruption; Claims Adminis- Auto BI&PD; Business Interruption; Claims Adminis-
tration; Claims Auditing; Expert Witness Testimony; tration; Claims Auditing; Expert Witness Testimony;
General Liability; Heavy Equipment; Homeowners; General Liability; Heavy Equipment; Homeowners;
Mobile Homes; Multiple Lines; Professional Liability; Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck Property/Commercial; Tractor/Trailer Appraisals; Truck
Liability; Workers’ Comp. Liability; Workers’ Comp.
Main Office: Alaska - Anchorage Main Office: Alaska - Anchorage
Palmer/Statewide Wasilla/Statewide
(Matanuska-Susitna Borough) (Matanuska-Susitna Borough)
Northern Adjusters, Inc. Northern Adjusters, Inc.
Additional Service Area Additional Service Area
1401 Rudakof Circle, Anchorage, AK 99508 1401 Rudakof Circle, Anchorage, AK 99508
Phone: (907) 338-7484 Phone: (907) 338-7484
Night: (907) 338-7484 Night: (907) 338-7484
Toll Free: (877) 338-7484 Toll Free: (877) 338-7484
FAX: (907) 338-6364 FAX: (907) 338-6364
E-mail: [email protected] E-mail: [email protected]
Web Site: www.nadj.com Web Site: www.nadj.com
Auto BI&PD; Business Interruption; Claims Adminis- Auto BI&PD; Business Interruption; Claims Adminis-
tration; Claims Auditing; Expert Witness Testimony; tration; Claims Auditing; Expert Witness Testimony;
General Liability; Heavy Equipment; Homeowners; General Liability; Heavy Equipment; Homeowners;
Mobile Homes; Multiple Lines; Professional Liability; Mobile Homes; Multiple Lines; Professional Liability;
Property/Commercial; Tractor/Trailer Appraisals; Truck Property/Commercial; Tractor/Trailer Appraisals; Truck
Liability; Workers’ Comp. Liability; Workers’ Comp.
Main Office: Alaska - Anchorage Main Office: Alaska - Anchorage
NAIIA Blue Book • 2019 33
ARIZONA
• Flagstaff
Kingman •
• Lakeside
ARIZONA • Phoenix • Mesa
• Scottsdale
• Queen Creek
• Tucson
34 NAIIA Blue Book • 2019
ARIZONA
Flagstaff Kingman
(Coconino Co.) (Mohave Co.)
Mosher Adjustment Co., Inc. Protocol Insurance Services
Branch Office Additional Service Area
Flagstaff, AZ 86001 P.O. Box 34418, Las Vegas, NV 89133-4418
Phone: (866) 602-0225 Phone: (702) 838-0537
Night: (866) 602-0225 Night: (702) 429-8862
Toll Free: (866) 602-0225 FAX: (702) 838-0536
FAX: (866) 602-5979 E-mail: [email protected]
E-mail: [email protected] Web Site: www.protocolinsurance.com
Web Site: www.mosheradj.com Appraisal; Cargo; Construction Defects; Fidelity &
Appraisal; Cargo; Fire & Allied; Heavy Equipment; Surety; General Liability; Homeowners; Inland Marine;
Homeowners; Mobile Homes; Multiple Lines; Surveil- Mediations; Mobile Homes; Multiple Lines; Personal
lance; Truck Liability Injury; Products Liability; Property/Commercial
Main Office: Arizona - Phoenix Main Office: Nevada - Las Vegas
Schneider & Associates Claim Services
Additional Service Area Lakeside
2205 W. Olive Ave., Burbank, CA 91506 (Navajo Co.)
Phone: (888) 952-5246 Mosher Adjustment Co., Inc.
Night: (818) 253-7265 Branch Office
Toll Free: (888) 952-5246 Lakeside, AZ 85929-2076
FAX: (818) 566-3091 Phone: (866) 602-0225
E-mail: [email protected] Night: (866) 602-0225
Web Site: www.schneiderclaims.com Toll Free: (866) 602-0225
Auto; Background Checks; Catastrophe Service; FAX: (866) 602-5979
Construction Defects; Fire & Allied; General Liability; E-mail: [email protected]
Homeowners; Inland Marine; Mediations; Multiple Web Site: www.mosheradj.com
Lines; Products Liability; Professional Liability; Prop- Main Office: Arizona - Phoenix
erty/Commercial; SIU; Truck Liability
Main Office: California - Burbank
Mesa
Kingman (Maricopa Co.)
(Mohave Co.) Schneider & Associates Claim Services
Mosher Adjustment Co., Inc. Resident Adjuster Office
Michael Koenig
Branch Office 2205 W. Olive Avenue, Burbank, CA 91506
Kingman, AZ 86409 Phone: (888) 952-5246
Phone: (866) 602-0225 Night: (818) 253-7265
Night: (866) 602-0225 Toll Free: (888) 952-5246
Toll Free: (866) 602-0225 FAX: (818) 566-3091
FAX: (866) 602-5979 E-mail: [email protected]
E-mail: [email protected] Web Site: www.schneiderclaims.com
Web Site: www.mosheradj.com Background Checks; Catastrophe Service; Fire & Allied;
Main Office: Arizona - Phoenix General Liability; Homeowners; Inland Marine; Medi-
ations; Multiple Lines; Products Liability; Professional
Liability; Property/Commercial; SIU; Truck Liability;
Workers’ Comp.
Main Office: California - Burbank
NAIIA Blue Book • 2019 35
ARIZONA
Phoenix Phoenix
(Maricopa Co.) (Maricopa Co.)
Mosher Adjustment Co., Inc. McLarens, Inc.
Main Office Branch Office
IRS#: 86-0462288 17015 N. Scottsdale Rd., Suite 345
License#: 582987 Scottsdale, AZ 85255
2233 West Bethany Home Rd., Phoenix, AZ 85014 Phone: (800) 824-1609
Phone: (602) 234-0225 FAX: (206) 363-2332
Night: (866) 602-0225 E-mail: [email protected]
Toll Free: (866) 602-0225 Web Site: www.mclarens.com
FAX: (866) 602-5979 Main Office: Georgia - Atlanta
E-mail: [email protected] Provencher & Company, LLC
Web Site: www.mosheradj.com
Cargo; Fire & Allied; General Liability; Homeowners; Resident Adjuster Office
Jim Abbott, Executive Vice President
Inland Marine; Multiple Lines; Products Liability; Truck 1000 CM Fagan Drive, Suite F, Hammond, LA 70403
Liability Phone: (985) 542-2330
Branch, Resident Adjuster and Additional Area Night: (985) 542-2330
Listings: Arizona - Flagstaff, Kingman, Lakeside, Toll Free: (866) 722-5246
Tucson FAX: (866) 853-6198
Integrion Group E-mail: [email protected]
Branch Office Web Site: www.provencherclaims.com
Chris Garland, Operations Manager Appraisal; Business Interruption; Catastrophe Man-
2999 N. 44th Street, Suite 425, Phoenix, AZ 85018 agement; Catastrophe Service; Claims Administration;
Phone: (480) 653-9128 Expert Witness Testimony; Fire & Allied; General
Toll Free: (800) 289-7887 Liability; Homeowners; Inland Marine; Mediations;
FAX: (480) 653-9122 Multiple Lines; Products Liability; Property/Commer-
E-mail: [email protected] cial; Subrogation/Recovery
Web Site: www.integriongroup.com Main Office: Louisiana - Hammond
Workers’ Comp. Schneider & Associates Claim Services
Main Office: New Mexico - Albuquerque Resident Adjuster Office
Koning & Associates Curtis Stradllng
Branch Office 2205 W. Olive Ave., Burbank, CA 91506
Ed Buchner, Manager, General Adjuster Phone: (888) 952-5246
4600 E. Washington St., #300, Phoenix, AZ 85034 Night: (818) 253-7265
Phone: (602) 253-4605 Toll Free: (888) 952-5246
FAX: (602) 254-2917 FAX: (818) 566-3091
E-mail: [email protected] E-mail: [email protected]
Web Site: www.koning.us Web Site: www.schneiderclaims.com
Auto; Background Checks; Construction Defects; Auto; Background Checks; Catastrophe Service;
Fire & Allied; General Liability; Homeowners; Inland Construction Defects; Fire & Allied; General Liability;
Marine; Mediations; Multiple Lines; Products Liabil- Homeowners; Inland Marine; Mediations; Multiple
ity; Professional Liability; Property/Commercial; SIU; Lines; Products Liability; Professional Liability; Prop-
Truck Liability erty/Commercial; SIU; Truck Liability
Main Office: California - San Jose Main Office: California - Burbank
36 NAIIA Blue Book • 2019
ARIZONA
Queen Creek Tucson
(Maricopa Co.) (Pima Co.)
2B Claim Services, Inc. Mosher Adjustment Co., Inc.
Main Office Branch Office
IRS#: 36-4730711 Tucson, AZ 85741
P. J. Scillo Phone: (866) 602-0225
John Blake, Vice President of Operations Night: (866) 602-0225
Tom Dashel, Vice President of Claims Toll Free: (866) 602-0225
22424 S. Ellsworth Loop #1970 FAX: (866) 602-5979
Queen Creek, AZ 85142 E-mail: [email protected]
Phone: (866) 976-6616 (1039) Web Site: www.mosheradj.com
FAX: (602) 457-7790 Appraisal; Cargo; Heavy Equipment; Homeowners;
E-mail: [email protected] Inland Marine; Mobile Homes; Multiple Lines; Truck
Web Site: www.2bclaimservices.com Liability
Auto BI&PD; Appraisal; Cargo; Casualty/OL & T; Claims Main Office: Arizona - Phoenix
Administration; Claims Auditing; Dram Shop; Heavy Schneider & Associates Claim Services
Equipment; Jones Act; Mediations; Multiple Lines; Resident Adjuster Office
Professional Liability; Property/Commercial; Tractor/ 2205 W. Olive Ave., Burbank, CA 91506
Trailer Appraisals; Truck Liability Phone: (888) 952-5246
Scottsdale Night: (818) 253-7265
Toll Free: (888) 952-5246
(Maricopa Co.) FAX: (818) 566-3091
Schneider & Associates Claim Services E-mail: [email protected]
Additional Service Area Web Site: www.schneiderclaims.com
2205 W. Olive Avenue, Burbank, CA 91506 Background Checks; Catastrophe Service; Construction
Defects; Fire & Allied; General Liability; Homeowners;
Phone: (888) 952-5246 Inland Marine; Mediations; Multiple Lines; Products
Night: (818) 253-7265 Liability; Professional Liability; Property/Commercial;
Toll Free: (888) 952-5246 SIU; Truck Liability; Workers’ Comp.
FAX: (818) 566-3091
E-mail: [email protected] Main Office: California - Burbank
Web Site: www.schneiderclaims.com
Auto; Background Checks; Catastrophe Service;
Construction Defects; Fire & Allied; General Liability;
Homeowners; Inland Marine; Mediations; Multiple
Lines; Products Liability; Professional Liability; Prop-
erty/Commercial; SIU; Truck Liability; Workers’ Comp.
Main Office: California - Burbank
Statewide
(Maricopa/Pinal Co.)
Southern Claim Solutions LLC
Resident Adjuster Office
Jose Granda, Adjuster
5773 Woodway Drive, #78, Houston, TX 77057
Phone: (281) 840-1336
FAX: (866) 499-9777
E-mail: [email protected]
Web Site: www.Southernclaimsolutions.com
Appraisal; Homeowners; Mobile Homes; Personal
Injury; Property/Commercial
Main Office: Texas - San Antonio/Texas Triangle
NAIIA Blue Book • 2019 37
ARKANSAS
• Bentonville Harrison • • Mountain Home
• Rogers
• Fayetteville
• Jonesboro
Blytheville •
ARKANSAS • Hot Springs Helena •
• Fort Smith
• Russellville
West Memphis •
• Little Rock
• Pine Bluff
• Texarkana
• El Dorado
38 NAIIA Blue Book • 2019
ARKANSAS
Bentonville Fayetteville
(Benton Co.) (Washington Co.)
Central Adjustment Company, Inc. Brown Adjustment Service, Inc.
Additional Service Area Main Office
P.O. Box 25068, Little Rock, AR 72221 IRS#: 71-0798380
Phone: (888) 227-5506 License#: AR: 28204; OK: 74666
Night: (888) 227-5506 Martin A. Brown, Owner, Exec. General Adjuster
Toll Free: (888) 227-5506 P.O. Box 4035, Fayetteville, AR 72702
FAX: (866) 455-1777 Phone: (479) 444-6304
E-mail: [email protected] Night: (479) 466-5749
Web Site: www.centraladjustment.com FAX: (479) 444-1944
Main Office: Arkansas - Little Rock E-mail: [email protected]
Web Site: www.brownadjustment.com
Blytheville Casualty/OL & T; Construction Defects; Fire & Allied;
(Mississippi Co.) Heavy Equipment; Homeowners; Inland Marine;
Multiple Lines; Property/Commercial; Truck Liability
NE-ARK Adjustment Company Branch, Resident Adjuster and Additional Area
Main Office Listings: Arkansas - Fort Smith, Little Rock
IRS#: 71-0803258 Pinnacle Claims Service, Inc.
License#: 709 (AR)
Matt Brigance, President, Executive General Main Office
Adjuster Lawrence Hoeme, President/Co-Owner
Mike Brigance, Executive General Adjuster P.O. Box 10966, Fayetteville, AR 72703
P.O. Box 223, Blytheville, AR 72316 Phone: (913) 515-6371
Phone: (870) 838-0097 Night: (479) 366-2675
Night: (870) 815-0355 Toll Free: (866) 530-5698
FAX: (870) 838-0082 FAX: (800) 683-8040
E-mail: [email protected] E-mail: [email protected]
Web Site: www.nearkadjustment.com Web Site: www.pinnacleclaimservice.com
Business Interruption; Casualty/OL & T; Farm & Ranch; Cargo; Casualty/OL & T; Farm & Ranch; Fire & Allied;
Fire & Allied; General Liability; Homeowners; Inland Homeowners; Inland Marine; Mobile Homes; Mul-
Marine; Mobile Homes; Multiple Lines; Personal Injury; tiple Lines; Products Liability; Professional Liability;
Products Liability; Property/Commercial Property/Commercial; Subrogation/Recovery; Truck
Liability
El Dorado Central Adjustment Company, Inc.
(Union Co.) Resident Adjuster Office
Rick Baber, General Adjuster
Central Adjustment Company, Inc. Randall Gilpatrick, Adjuster
Resident Adjuster Office P.O. Box 25068, Little Rock, AR 72221
George Roscoe, AIC Phone: (888) 227-5506
P.O. Box 25068, LIttle Rock, AR 72221 FAX: (866) 455-1777
Phone: (888) 227-5506 E-mail: [email protected]
FAX: (866) 445-1777 Web Site: www.centraladjustment.com
E-mail: [email protected] Appraisal; Business Interruption; Casualty/OL & T;
Web Site: www.centraladjustment.com Catastrophe Service; Homeowners; Mobile Homes;
Main Office: Arkansas - Little Rock Multiple Lines; Temporary Services; Tractor/Trailer
Appraisals; Truck Liability
Main Office: Arkansas - Little Rock
NAIIA Blue Book • 2019 39
ARKANSAS
Fayetteville Harrison
(Washington Co.) (Boone Co.)
Wickizer & Clutter, Inc. Central Adjustment Company, Inc.
Additional Service Area Additional Service Area
Fayetteville, AR 72701 P.O.Box 25068, Little Rock, AR 72221
Phone: (800) 299-8070 Phone: (888) 227-5506
Night: (800) 299-8070 Night: (888) 227-5506
Toll Free: (800) 299-8070 Toll Free: (888) 227-5506
FAX: (800) 698-5548 FAX: (866) 455-1777
E-mail: [email protected] E-mail: [email protected]
Web Site: www.w-cclaims.com Web Site: www.centraladjustment.com
Main Office: Missouri - Springfield Appraisal; Business Interruption; Casualty/OL & T;
Catastrophe Service; Homeowners; Mobile Homes;
Fort Smith Multiple Lines; Temporary Services; Tractor/Trailer
(Sebastian Co.) Appraisals; Truck Liability
Main Office: Arkansas - Little Rock
Central Adjustment Company, Inc.
Resident Adjuster Office Helena/West Helena
P.O. Box 25068, Little Rock, AR 72221 (Phillips Co.)
Phone: (888) 227-5506
Night: (888) 227-5506 Central Adjustment Company, Inc.
Toll Free: (888) 227-5506 Additional Service Area
FAX: (866) 445-1777 P.O. Box 25068, Little Rock, AR 72221
E-mail: [email protected] Phone: (888) 227-5506
Web Site: www.centraladjustment.com Night: (888) 227-5506
Appraisal; Business Interruption; Casualty/OL & T; Toll Free: (888) 227-5506
Catastrophe Service; Homeowners; Mobile Homes; FAX: (866) 455-1777
Multiple Lines; Temporary Services; Tractor/Trailer E-mail: [email protected]
Appraisals; Truck Liability Web Site: www.centraladjustment.com
Main Office: Arkansas - Little Rock Main Office: Arkansas - Little Rock
Brown Adjustment Service, Inc.
Additional Service Area Hot Springs
P.O. Box 4035, Fayetteville, AR 72702 (Garland Co.)
Phone: (479) 444-6304 Central Adjustment Company, Inc.
Night: (479) 466-5749 Resident Adjuster Office
FAX: (479) 444-1944 Glen Manning, General Adjuster
E-mail: [email protected] P. O. Box 25068, Little Rock, AR 72201
Web Site: www.brownadjustment.com Phone: (888) 227-5506
Casualty/OL & T; Construction Defects; Fire & Allied; Toll Free: (888) 227-5506
Heavy Equipment; Homeowners; Inland Marine; FAX: (866) 455-1777
Multiple Lines; Property/Commercial; Truck Liability E-mail: [email protected]
Main Office: Arkansas - Fayetteville Web Site: www.centraladjustment.com
Casualty/OL & T; Catastrophe Service; Fire & Allied;
Homeowners; Inland Marine; Mobile Homes; Property/
Commercial
Main Office: Arkansas - Little Rock
40 NAIIA Blue Book • 2019
ARKANSAS
Jonesboro Little Rock
(Craighead Co.) (Pulaski Co.)
Central Adjustment Company, Inc. Central Adjustment Company, Inc.
Branch Office Main Office
Ruth Anne Phillips, Senior Adjuster IRS#: 71-0702352
Charles Hooten, Appraiser John David McCullough, AIC, President
P.O. Box 25068, Little Rock, AR 72221 Keith Guthrie, Adjuster
Phone: (888) 227-5506 Chris Anderson, General Adjuster
Night: (888) 227-5506 Andy Osborne, General Adjuster
Toll Free: (888) 227-5506 P.O. Box 25068, Little Rock, AR 72221
FAX: (866) 455-1777 Phone: (888) 227-5506
E-mail: [email protected] Night: (888) 227-5506
Web Site: www.centraladjustment.com Toll Free: (888) 227-5506
Appraisal; Business Interruption; Casualty/OL & T; FAX: (866) 455-1777
Catastrophe Service; Homeowners; Mobile Homes; E-mail: [email protected]
Multiple Lines; Property/Commercial; Temporary Web Site: www.centraladjustment.com
Services; Tractor/Trailer Appraisals; Truck Liability Appraisal; Cargo; Catastrophe Administration;
Main Office: Arkansas - Little Rock Catastrophe Service; Fire & Allied; General Liability;
Heavy Equipment; Homeowners; Inland Marine;
Little Rock Mobile Homes; Multiple Lines; Temporary Services;
(Pulaski Co.) Tractor/Trailer Appraisals; Truck Liability
Branch, Resident Adjuster and Additional Area
Affirmative Risk Management Corporation Listings: Alabama - Birmingham, Huntsville,
Main Office Mobile, Montgomery
IRS#: 71-0657102 Arkansas - Bentonville, El Dorado, Fayetteville,
Mark L. Pollack, RPA, AIC, CPCU, Executive General Fort Smith, Harrison, Helena/West Helena, Hot
Adjuster Springs, Jonesboro, Mountain Home, Pine Bluff,
Gary Lambertus, AIC, Senior Adjuster Rogers, Russellville, Texarkana, West Memphis
Chantal Roberts, RPA, AIC, CPCU, Senior Adjuster Florida - Jacksonville, Panama City
David Elliott, AIC, Senior Adjuster Georgia - Atlanta, Macon
P.O. Box 45058, Little Rock, AR 72214 Louisiana - Shreveport
Phone: (501) 228-0900 Mississippi - Greenville, Gulfport, Hattiesburg,
Night: (501) 228-0900 Jackson, Madison, McComb, Oxford, Tupelo,
FAX: (501) 228-0967 Vicksburg
E-mail: [email protected] Missouri - Columbia, Kansas City, Springfield
Web Site: www.armusa.net Oklahoma - Oklahoma City, Tulsa
Aircraft & Aviation; Business Interruption; Cargo; Tennessee - Chattanooga, Jackson, Knoxville,
Claims Administration; Expert Witness Testimony; Memphis, Nashville
Farm & Ranch; Fire & Allied; Fraud/Arson; General Texas - Texarkana
Liability; Heavy Equipment; Homeowners; Inland
Marine; Property/Commercial; Tractor/Trailer Apprais- Brown Adjustment Service, Inc.
als; Truck Liability Additional Service Area
P.O.Box 4035, Fayetteville, AR 72702
Phone: (479) 466-6748
Night: (479) 466-6748
FAX: (479) 444-1944
E-mail: [email protected]
Web Site: www.brownadjustment.com
Main Office: Arkansas - Fayetteville
NAIIA Blue Book • 2019 41
ARKANSAS
Mountain Home Rogers
(Baxter Co.) (Benton Co.)
Central Adjustment Company, Inc. Central Adjustment Company, Inc.
Additional Service Area Additional Service Area
P.O. Box 25068, Little Rock, AR 72221 P.O. Box 25068, Little Rock, AR 72221
Phone: (888) 227-5506 Phone: (888) 227-5506
Night: (888) 227-5506 Night: (888) 227-5506
Toll Free: (888) 227-5506 Toll Free: (888) 227-5506
FAX: (866) 455-1777 FAX: (866) 455-1777
E-mail: [email protected] E-mail: [email protected]
Web Site: www.centraladjustment.com Web Site: www.centraladjustment.com
Main Office: Arkansas - Little Rock Main Office: Arkansas - Little Rock
Wickizer & Clutter, Inc.
Additional Service Area Russellville
Mountain Home, AR (Pope Co.)
Phone: (800) 299-8070 Central Adjustment Company, Inc.
Night: (800) 299-8070 Additional Service Area
Toll Free: (800) 299-8070 P.O. Box 25068, Little Rock, AR 72221
FAX: (800) 698-5548 Phone: (888) 227-5506
E-mail: [email protected] Night: (888) 227-5506
Web Site: www.w-cclaims.com Toll Free: (888) 227-5506
Main Office: Missouri - Springfield FAX: (866) 455-1777
E-mail: [email protected]
Pine Bluff Web Site: www.centraladjustment.com
(Jefferson Co.) Main Office: Arkansas - Little Rock
Central Adjustment Company, Inc.
Branch Office Texarkana
Robert Babson, Adjuster (Miller Co.)
P.O. Box 25068, Little Rock, AR 72221 Central Adjustment Company, Inc.
Phone: (888) 227-5506 Additional Service Area
Night: (888) 227-5506 Glenn Manning, General Adjuster
Toll Free: (888) 227-5506 P.O. Box 25068, Little Rock, AR 72221
FAX: (866) 445-1777 Phone: (888) 227-5506
E-mail: [email protected] FAX: (866) 455-1777
Web Site: www.centraladjustment.com E-mail: [email protected]
Appraisal; Business Interruption; Casualty/OL & T; Web Site: www. centraladjustment.com
Catastrophe Service; Homeowners; Mobile Homes; Appraisal; Business Interruption; Casualty/OL & T;
Multiple Lines; Property/Commercial; Temporary Catastrophe Service; Homeowners; Mobile Homes;
Services; Tractor/Trailer Appraisals; Truck Liability Multiple Lines; Property/Commercial; Temporary
Main Office: Arkansas - Little Rock Services; Tractor/Trailer Appraisals; Truck Liability
Main Office: Arkansas - Little Rock
42 NAIIA Blue Book • 2019
ARKANSAS
West Memphis
(Crittenden Co.)
Central Adjustment Company, Inc.
Additional Service Area
P.O. Box 25068, #137, Little Rock, AR 72116
Phone: (888) 227-5506
Night: (888) 227-5506
Toll Free: (888) 227-5506
FAX: (866) 455-1777
E-mail: [email protected]
Web Site: www.centraladjustment.com
Main Office: Arkansas - Little Rock
NAIIA Blue Book • 2019 43
BRITISH COLUMBIA
BRITISH COLUMBIA
• Vancouver
44 NAIIA Blue Book • 2019
BRITISH COLUMBIA
Vancouver
(CANADA)
McLarens Canada
Branch Office
901/699 Cardero Street, Vancouver, BC V6G 3H7
Phone: (778) 668-4744
E-mail: [email protected]
Web Site: www.mclarens.com
Aircraft & Aviation; Auto BI&PD; Background Checks;
Business Interruption; Cargo; Construction Defects;
Dram Shop; Farm & Ranch; Fidelity & Surety; Fire
& Allied; Inland Marine; Marine Surveying; Ocean
Marine; Products Liability
Main Office: Georgia - Atlanta
NAIIA Blue Book • 2019 45
NORTHERN CALIFORNIA
CALIFORNIA • Santa Rosa • Sacramento
• Elk Grove
• Concord
San Francisco • • Oakland
• Modesto
• San Jose
• Santa Cruz
• Fresno
46 NAIIA Blue Book • 2019
SOUTHERN CALIFORNIA
• Bakersfield
• Lancaster
• Santa Barbara • Santa Clarita • Hesperia
• San Dimas
• Carpinteria
Ventura • Burbank • • Diamond Bar CALIFORNIA
• Ontario • San Bernardino
• Los Angeles
Cypress • • Riverside • Hemet
Torrance • • Anaheim • Palm Springs
Long Beach • • Lake Elsinore
• Garden Grove
Huntington Beach • • Orange
• Tustin
• Irvine
• San Clemente
• San Diego
• Chula Vista
NAIIA Blue Book • 2019 47
CALIFORNIA
Anaheim Bakersfield
(Orange Co.) (Kern Co.)
Washington & Finnegan, Inc. Schneider & Associates Claim Services
Branch Office Additional Service Area
Steve Washington, Manager, Executive General 2205 W Olive Avenue, Burbank, CA 91506
Adjuster Phone: (888) 952-5246
265 So. Loganberry St., Anaheim, CA 92808 Night: (818) 253-7265
Phone: (714) 998-8387 Toll Free: (888) 952-5246
Night: (714) 928-9743 FAX: (818) 566-3091
FAX: (714) 998-8387 E-mail: [email protected]
E-mail: [email protected] Web Site: www.schneiderclaims.com
Web Site: www.washington-finnegan.com Background Checks; Catastrophe Service; Construction
Casualty/OL & T; Claims Administration; Construction Defects; Fire & Allied; General Liability; Homeowners;
Defects; Fire & Allied; Homeowners; Inland Marine; Inland Marine; Mediations; Multiple Lines; Products
Multiple Lines; Personal Injury; Surveillance Liability; Professional Liability; Property/Commercial;
Main Office: California - Los Angeles SIU; Truck Liability; Workers’ Comp.
Schneider & Associates Claim Services Main Office: California - Burbank
Additional Service Area Washington & Finnegan, Inc.
2205 W Olive Avenue, Burbank, CA 91506 Additional Service Area
Phone: (888) 952-5246 21953 Plummer Street, Chatsworth, CA 91311
Night: (818) 253-7265 Phone: (818) 717-0344
Toll Free: (888) 952-5246 FAX: (818) 717-0807
FAX: (818) 566-3091 E-mail: [email protected]
E-mail: [email protected] Web Site: www.washington-finnegan.com
Web Site: www.schneiderclaims.com Casualty/OL & T; Claims Administration; Construction
Business Interruption; Catastrophe Service; Construc- Defects; Fire & Allied; Homeowners; Inland Marine;
tion Defects; Fire & Allied; General Liability; Home- Multiple Lines; Personal Injury; Surveillance
owners; Inland Marine; Mediations; Multiple Lines; Main Office: California - Los Angeles
Products Liability; Professional Liability; Property/
Commercial; SIU; Truck Liability; Workers’ Comp.
Main Office: California - Burbank
Bakersfield
(Kern Co.)
Koning & Associates
Branch Office
Tod O’Donnell, Manager
4900 California Avenue, 2nd Floor
Bakersfield, CA 93309
Phone: (661) 587-0773
FAX: (661) 587-9442
E-mail: [email protected]
Web Site: www.koning.us
Background Checks; Construction Defects; Fire & Allied;
General Liability; Homeowners; Inland Marine; Medi-
ations; Multiple Lines; Products Liability; Professional
Liability; Property/Commercial; SIU; Truck Liability
Main Office: California - San Jose
48 NAIIA Blue Book • 2019
CALIFORNIA
Burbank Chula Vista
(Los Angeles Co.) (San Diego Co.)
Schneider & Associates Claim Services Schneider & Associates Claim Services
Main Office Resident Adjuster Office
IRS#: 95-4377441 Lilia Franco
License#: 2796594 2205 W Olive Avenue, Burbank, CA 91506
Brian Schneider Phone: (888) 952-5246
2205 W. Olive Ave., Burbank, CA 91506 Night: (818) 253-7265
Phone: (888) 952-5246 Toll Free: (888) 952-5246
Night: (818) 253-7265 FAX: (818) 566-3091
Toll Free: (888) 952-5246 E-mail: [email protected]
FAX: (818) 566-3091 Web Site: www.schneiderclaims.com
E-mail: [email protected] Background Checks; Catastrophe Service; Construction
Web Site: www.schneiderclaims.com Defects; Fire & Allied; General Liability; Homeowners;
Casualty/OL & T; Claims Administration; Construction Inland Marine; Mediations; Multiple Lines; Products
Defects; Fire & Allied; General Liability; Inland Marine; Liability; Professional Liability; Property/Commercial;
Mediations; Multiple Lines; Personal Injury; PreTrial; SIU; Truck Liability; Workers’ Comp.
Products Liability; Professional Liability; Surveillance; Main Office: California - Burbank
Workers’ Comp.
Branch, Resident Adjuster and Additional Area Concord
Listings: Arizona - Flagstaff, Mesa, Phoenix, Scott- (San Francisco Co.)
sdale, Tucson Schifrin, Gagnon & Dickey, Inc.
California - Anaheim, Bakersfield, Chula Vista, Branch Office
Diamond Bar, Elk Grove, Fresno, Hemet, Hesperia, Kim A. Bierce, Executive General Adjuster
Huntington Beach, Irvine, Lancaster, Long Beach, 2520 Stanwell Dr. , Suite 240
Los Angeles, Oakland, Ontario, Riverside, Sacra- Concord, CA 94520-4853
mento, San Bernardino, San Dimas, San Francisco, Phone: (800) 743-2524
San Jose, Santa Barbara, Santa Clarita, Santa Cruz, Night: (800) 743-2524
Santa Rosa, Toll Free: (800) 743-2524
Torrance, Ventura FAX: (866) 749-7932
Florida - Miami, Orlando, Tampa E-mail: [email protected]
Nevada - Las Vegas, Reno Web Site: www.sgdinc.com
Texas - San Antonio
Main Office: California - Los Angeles
Carpinteria Cypress
(Santa Barbara Co.) (Orange Co.)
Schifrin, Gagnon & Dickey, Inc. Schifrin, Gagnon & Dickey, Inc.
Additional Service Area
Additional Service Area
Carpinteria, CA 93013 Cypress, CA 90630-2972
Phone: (800) 743-2524 Phone: (800) 743-2524
Night: (800) 743-2524 Night: (800) 743-2524
Toll Free: (800) 743-2524 Toll Free: (800) 743-2524
FAX: (866) 749-7932 FAX: (866) 749-7932
E-mail: [email protected] E-mail: [email protected]
Web Site: www.sgdinc.com Web Site: www.sgdinc.com
Main Office: California - Los Angeles
Main Office: California - Los Angeles
NAIIA Blue Book • 2019 49
CALIFORNIA
Diamond Bar Fresno
(Los Angeles Co.) (Fresno Co.)
Schneider & Associates Claim Services Koning & Associates
Additional Service Area Branch Office
2205 W Olive Avenue, Burbank, CA 91506 License#: 692574
Phone: (888) 952-5246 Tod O’Donnell, Manager, General Adjuster
Night: (818) 253-7265 7075 North Howard, #104, Fresno, CA 93720
Toll Free: (888) 952-5246 Phone: (559) 261-9140
FAX: (818) 566-3091 Toll Free: (800) 595-7232
E-mail: [email protected] FAX: (559) 261-9143
Web Site: www.schneiderclaims.com E-mail: [email protected]
Background Checks; Catastrophe Service; Construction Web Site: www.koning.us
Defects; Fire & Allied; General Liability; Homeowners; Auto; Background Checks; Construction Defects; Fire
Inland Marine; Mediations; Multiple Lines; Products & Allied; Homeowners; Inland Marine; Mediations;
Liability; Professional Liability; Property/Commercial; Multiple Lines; Products Liability; Professional Liability;
SIU; Truck Liability; Workers’ Comp. Property/Commercial; SIU; Truck Liability; General
Main Office: California - Burbank Liability
Main Office: California - San Jose
Elk Grove Schneider & Associates Claim Services
(Sacramento Co.) Resident Adjuster Office
Schneider & Associates Claim Services Linda Maier, Adjuster
Resident Adjuster Office 2205 W. Olive Avenue, Burbank, CA 91506
Todd Collum, General Adjuster Phone: (888) 952-5246
2205 W. Olive Avenue, Burbank, CA 91506 Night: (818) 253-7265
Phone: (888) 952-5246 Toll Free: (888) 952-5246
Night: (818) 253-7265 FAX: (818) 566-3090
Toll Free: (888) 952-5246 E-mail: [email protected]
Web Site: www.schneiderclaims.com
FAX: (818) 566-3091 Background Checks; Catastrophe Service; Construction
E-mail: [email protected] Defects; Fire & Allied; General Liability; Homeowners;
Web Site: www.schneiderclaims.com
Auto; Background Checks; Catastrophe Service; Inland Marine; Mediations; Multiple Lines; Products
Construction Defects; Fire & Allied; General Liability; Liability; Professional Liability; Property/Commercial;
Homeowners; Inland Marine; Mediations; Multiple SIU; Truck Liability; Workers’ Comp.
Lines; Products Liability; Professional Liability; Prop- Main Office: California - Burbank
erty/Commercial; SIU; Truck Liability; Workers’ Comp. Schifrin, Gagnon & Dickey, Inc.
Main Office: California - Burbank Additional Service Area
Fresno, CA 93720
Phone: (800) 743-2524
Night: (800) 743-2524
Toll Free: (800) 743-2524
FAX: (866) 749-7932
E-mail: [email protected]
Web Site: www.sgdinc.com
Fire & Allied; Homeowners; Inland Marine; Mediations;
Property/Commercial
Main Office: California - Los Angeles
50 NAIIA Blue Book • 2019
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