Services 3.0_Neat

LAN & PC Services

Who we are

LPS
 is
 a
 premier
 IT
 consul3ng
 service.
 Our
 expert
 computer
 technicians
 have
 over
 150
 years’
 of
 
combined
 experience
 and
 are
 on
 hand
 to
 provide
 solu3ons
 for
 any
 PC,
 Mac
 or
 mobile
 devices.
 
Our
 commitment
 to
 the
 clients
 we
 service,
 has
 never
 more
 evident
 than
 our
 most
 recent
 
addi3on,
 LAN
 &
 PC
 Services
 UK.
 We
 can
 now
 service
 our
 interna3onal
 clients
 further
 than
 ever
 
before.
 

We
 are
 trusted
 business
 advisor
 in
 IT
 consul3ng
 for
 computer
 support,
 network
 setup
 and
 
security
 for
 many
 businesses.
 Your
 company
 has
 several
 op3ons
 to
 choose
 from,
 which
 include
 
having
 us
 work
 as
 your
 in-­‐house
 IT
 department;
 as
 a
 supplement
 to
 the
 work
 of
 your
 exis3ng
 in-­‐
house
 IT
 group,
 as
 a
 full-­‐service
 outsource
 support
 team
 or
 on
 an
 individual
 project
 basis.
 We
 
take
 the
 3me
 to
 learn
 about
 your
 current
 environment
 and
 how
 it
 works
 for
 your
 opera3ons.
 
We
 will
 work
 with
 and/or
 as
 your
 in-­‐house
 team
 toward
 immediate
 solu3ons
 and
 long-­‐term
 
strategies,
 that
 will
 posi3vely
 impact
 your
 business.
 We
 make
 recommenda3ons,
 considering
 
feedback
 and
 efficiencies;
 from
 a
 cost
 and
 opera3onal
 vantage
 point,
 to
 maximize
 the
 benefits
 
to
 you
 and
 your
 clients.
 


 

LAN & PC Services

Glossary of services 


Network design - is an iterative process, Business Continuity - encompasses a
encompassing topological design, network- loosely defined set of planning, preparatory
synthesis, and network-realization, and is and related activities which are intended to
aimed at ensuring that a new ensure that an
telecommunications network or service organization's critical business functions will
meets the needs of the subscriber and either continue to operate despite serious
operator. incidents or disasters that might otherwise
have interrupted them, or will be recovered to
Network Maintenance - documenting an operational state within a reasonably short
trends and patterns in the use of applications period.
or equipment. Periodic replacement of parts Desktop/Server Virtualization - A thin client
and renewal of consumable supplies. architecture in which each user's desktop,
Updating or upgrading hardware and which includes the operating system and
software. applications, runs in a separated "virtual
machine" partition in a server on the network.
Cabling - Structured cabling is building or Remote desktop support - A secure service
campus telecommunications cabling that allows a representative to assist an end-
infrastructure that consists of a number of user in solving computer problems, either by
standardized smaller elements (hence showing what steps to take via screen
structured) called subsystems. sharing, or with permission, taking control of
the desktop and performing a task remotely.
Backup & Disaster Recovery Planning - Software/Hardware installation - usually
describes how an organization is to deal with refers to putting software on a computer
potential disasters. Just as a disaster is an (install the software), or adding hardware
event that makes the continuation of normal components to your computer (install the
functions impossible, a disaster recovery plan hardware).
consists of the precautions taken so that the Software/Hardware Upgrade - is generally a
effects of a disaster will be minimized and the replacement of hardware, software or
organization will be able to either maintain or firmware with a newer or better version, in
quickly resume mission-critical functions. order to bring the system up to date or to
improve its characteristics.
Security Audits - is a systematic evaluation Spam Filtering - is a program that is used to
of the security of a company's information detect unsolicited and unwanted email and
system by measuring how well it conforms to prevent those messages from getting to a
a set of established criteria. user's inbox.
Printer Repair - managing and fixing
PC Tune-Up - Tuning up a computer cleans hardcopy device fleets (copiers, printers,
out all this garbage and tidies up a few other multifunction devices, and fax machines) in a
areas that help the machine run smoother unified fashion.
and more reliably. Social Media Manager - Staying current
with websites and applications that enable
Virus Removal - A virus removal is the users to create and share content or to
process of manually or automatically deleting participate in social networking.

or disinfecting a computer virus, malware or
other malicious program on a computing
device.

LAN & PC Services

International

Interna(onal
 -­‐
 In
 2015
 we
 
were
 presented
 the
 
opportunity
 to
 take
 LPS
 
interna(onal
 with
 a
 UK
 
office.
 Never
 shying
 away
 
from
 an
 opportunity
 to
 beGer
 
support
 our
 customers,
 LPS
 
rose
 to
 the
 occasion.
 We
 our
 
proud
 to
 say,
 the
 UK
 office
 is
 
opera(onal
 and
 flourishing.
 
 




LAN & PC Services

Audits
 


 

Technology/Network
 
Audi(ng
 -­‐
 Understanding
 the
 
complexity
 and
 layout
 of
 your
 
current
 infrastructure.
 
Documen3ng
 the
 types
 of
 
devices,
 connec3ons
 and
 
cabling
 currently
 in
 the
 office
 
space
 to
 beWer
 understand
 
your
 needs
 and
 make
 
recommenda3ons.
 
 




LAN & PC Services

Network Setup & Integration

Network
 Setup
 /
 Integra(on
 –
 Design
 the
 
perfect
 solu3on
 taking
 into
 considera3on
 your
 
current
 and
 future
 needs,
 budget
 and
 physical
 
space.
 Our
 team
 of
 experts
 will
 build
 a
 solu3on
 
to
 your
 specifica3ons
 indicated
 from
 the
 
design
 phase.
 We
 a
 proven
 track
 record
 of
 
project
 management,
 project
 coordina3on,
 
budge3ng,
 and
 third
 party
 vendor
 
management
 to
 make
 your
 IT
 projects
 a
 
success.
 We
 take
 the
 3me
 to
 carefully
 plan
 and
 
oversee
 your
 IT
 projects
 (and
 at
 a
 fixed
 fee)
 so
 
you’re
 never
 surprised
 by
 missed
 deadlines,
 
down3me,
 or
 the
 total
 cost
 of
 IT
 projects.


LAN & PC Services

Network Support & Management
 

Network
 Support
 &
 
Management
 –
 
Taking
 advantage
 of
 
advanced
 tools
 and
 
skilled
 IT
 
professionals,
 we
 can
 
maximize
 the
 
performance
 of
 your
 
WAN
 /
 LAN
 using
 
core
 rou3ng
 and
 
switching
 techniques,
 
while
 keeping
 up
 
with
 rapidly
 
advancing
 and
 
converging
 
technologies.
 
Offering
 24/7
 support
 
increases
 produc3vity
 and
 reduces
 cost.
 We
 provide
 IT
 Service
 Management
 solu3ons
 that
 are
 designed
 
to
 meet
 your
 specific
 needs.
 
 

LAN & PC Services

Antivirus & Spam Filtering
 

An(virus
 &
 Spam
 filtering
 –
 
Dras3cally
 reduce
 the
 
possibility
 of
 stray
 threats.
 
Spam
 is
 a
 primary
 mode
 of
 
transporta3on
 for
 threats
 like
 
viruses,
 malware,
 spyware,
 
and
 other
 risks
 to
 your
 
business’
 cyber
 security.
 
 It’s
 
crucial
 to
 eliminate
 threats
 
prior
 to
 these
 malicious
 
so_ware
 slips
 through
 your
 
defenses.
 Our
 protec3on
 
solu3on
 is
 designed
 to
 keep
 
your
 infrastructure
 clean,
 so
 
your
 business
 can
 con3nue
 
thriving.
 


LAN & PC Services

Service Support

Service
 Support-­‐
 
Whether
 you
 
require
 a
 dedicated
 
expert
 for
 a
 large
 IT
 
project,
 or
 simply
 
want
 someone
 to
 
assist
 with
 
so_ware
 updates
 
or
 installa3on
 
assistance,
 we’ve
 
got
 the
 talent
 and
 
the
 tools
 to
 make
 
your
 next
 project
 a
 
success.
 We
 make
 
it
 simple
 by
 
offering
 fast
 and
 
reliable
 24x7
 
support
 for
 your
 users,
 as
 well
 as
 Proac3ve
 Desktop
 Remote
 Management
 and
 Maintenance
 for
 your
 
worksta3ons.
 


LAN & PC Services

Apple Support

Apple
 Support
 –We
 recognizes
 the
 increasing
 importance
 of
 Apple
 
products
 to
 business
 compu3ng.
 Our
 specialized
 Apple
 support
 team
 
comprises
 Apple
 Cer3fied
 IT
 support
 engineers
 with
 decades
 of
 
experience
 with
 the
 Apple
 systems
 you
 need
 to
 work
 for
 your
 business.
 
We
 have
 both
 applica3on
 and
 hardware
 experts
 who
 can
 get
 you
 fast,
 
professional
 Apple
 IT
 support.


LAN & PC Services

Cabling

Cabling
 -­‐
 Structured
 network
 
cabling
 is
 essen3al
 to
 the
 
efficiency
 of
 business
 and
 
commerce,
 because
 it
 is
 the
 
medium
 to
 which
 
informa3on
 flows
 through,
 
via
 mediums
 such
 as
 Cat5e,
 
Cat6,
 Cat6A
 and
 Coax.
 Robust
 
and
 reliable
 structured
 
network
 cabling
 is
 cri3cal
 to
 
business
 success
 because
 
network
 failures
 can
 result
 in
 
wasted
 3me
 and
 lost
 
revenue.


LAN & PC Services

Security & Forensics

Security
 &
 Forensics
 –
 We
 have
 the
 knowledge
 and
 tools
 to
 iden3ty
 informa3on
 security
 risks
 
and
 vulnerabili3es
 
that
 could
 
compromise
 your
 
company's
 
confiden3ality,
 
integrity
 and
 
availability.
 Our
 
team
 will
 design
 
and
 implement
 a
 
wide
 variety
 of
 
security
 solu3ons
 
including
 disk
 
encryp3on,
 VPN
 
systems,
 Intrusion
 Detec3on/Intrusion
 Preven3on,
 An3-­‐Spam,
 An3-­‐Virus,
 and
 many
 other
 cost
 
effec3ve
 security
 technologies.


LAN & PC Services

Business
 Con(nuity
 &
 Back
 Up
 Disaster
 Recovery

Business
 Con(nuity
 &
 Backup
 Disaster
 Recovery
 –
 Floods,
 fire,
 power
 outages,
 viruses
 and
 
hackers
 –
 all
 can
 shut
 
your
 Informa3on
 
Technology
 opera3ons
 
down
 for
 days,
 weeks,
 
and
 possibly
 for
 good.
 
Any
 disrup3on
 in
 service
 
means
 lost
 revenue
 and
 
opportunity;
 it
 also
 
tarnishes
 your
 firm’s
 
image
 and
 credibility
 in
 
the
 eyes
 of
 your
 clients,
 It’s
 vital
 to
 lay
 a
 founda3on
 for
 disaster
 recovery
 long
 before
 your
 
organiza3on
 faces
 costly,
 business-­‐altering
 decisions
 in
 the
 wake
 of
 a
 crisis.
 Yet
 many
 companies
 
are
 not
 adequately
 prepared.
 We
 help
 protect
 your
 business
 from
 costly
 down3me
 due
 to
 
unexpected
 events,
 by
 leveraging
 a
 comprehensive
 onsite/offsite
 business
 con3nuity
 solu3on.


LAN & PC Services

Virtualization

Virtualiza(on
 -­‐
 Virtualize
 and
 
consolidate
 servers,
 and
 do
 the
 
same
 for
 networking,
 storage
 and
 
security,
 at
 your
 own
 pace.
 Enable
 
provisioning
 in
 minutes
 and
 
complete
 your
 private
 cloud
 with
 
automated
 management.
 
Depending
 on
 the
 size
 of
 your
 
business
 this
 can
 provide
 a
 
tremendous
 amount
 of
 upfront
 
and
 long
 term
 cost
 savings.


LAN & PC Services

Printer Maintenance & Repair

Printer
 Maintenance
 &
 Repair
 –
 We
 
offer
 Printer
 Service
 you
 can
 count
 
on.
 We
 service
 most
 makes
 and
 
models
 of
 copiers,
 fax
 and
 printers.
 
Our
 goal
 is
 simple;
 to
 help
 your
 office
 
run
 as
 efficiently
 and
 economically
 as
 
possible.
 We
 strive
 to
 provide
 each
 
customer
 with
 the
 service
 that
 they
 
deserve.
 Our
 focus
 is
 always
 on
 you,
 
the
 customer,
 to
 ensure
 that
 your
 
needs
 are
 met
 every
 3me.
 


LAN & PC Services

Social Media

Social
 Media
 -­‐
 We’ll
 supply
 
expert
 content
 distribu3on,
 
driving
 branded
 content
 and
 
make
 strategic
 decisions
 
around
 its
 cadence
 and
 
channel
 distribu3on.
 Out-­‐of-­‐
the-­‐box
 crea3ve
 thinking,
 
that
 will
 produce
 highly
 
impachul
 and
 engaging
 social
 
media
 campaigns.