Ejada Company Profile 2016 (ITM)

IT INFRASTRUCUTRE MANAGEMENT
PORTFOLIO

2016



EJADA IS A LEADING IT
SOLUTIONS AND
SERVICES COMPANY
SPECIALIZED IN
PROVIDING BUSINESS
AND TECHNOLOGY
SOLUTIONS TO
ENTERPRISES IN THE
MIDDLE EAST, AFRICA &
EUROPE

founded in 2005 as a merger of 3
leading companies, ACT
established 1983, Newteck
established 1999 and Elite
established 1998

WITH ITS
HEADQUARTER IN
RIYADH, EJADA IS
CURRENTLY
OPERATING OUT OF
SEVEN LOCATIONS,
ACROSS THE REGION

Saudi Arabia
Egypt
Emirates
Jordan

EJADA CONSULTING
SERVICES IS FOCUSED
ON PROVIDING
ADVANCED
SOLUTIONS ACROSS
INDUSTRIES

Starting with about 200 staff in
2005, now over 900 consultants,
EJADA offers a broad range of
consulting services

GROWTH
EJADA IS A VERY SUCCESSFUL
IT ORGANIZATION. WE
MAINTAINED CONSISTENT
GROWTH IN OUR BUSINESS,
SKILLS AND CUSTOMER BASE
TOGETHER WITH A MORE
SUSTAINED REPUTATION AND
CREDIBILITY WHILE REALIZING
IMPRESSIVE FINANCIAL
RESULTS.

EJADA OFFERS Customer Relationship Management
COMPLETE IT SOLUTIONS Industry Specific Applications
AND SERVICES ACROSS
ALL MAJOR SECTORS: Business Infrastructure Management
TRANSPORTATION, Standards & Best Practice Frameworks
FINANCE, GOVERNMENT,
RETAIL, OIL AND GAS,
EDUCATION,
TELECOMMUNICATIONS,
AND MORE.

EJADA OFFERS A BROAD
RANGE OF CONSULTING
SERVICES—FROM DATA
WAREHOUSING, PROFITABILITY
AND RISK MANAGEMENT,
INFORMATION STRATEGIC
PLANNING, ERP, CALL CENTER
& CRM SOLUTIONS
IMPLEMENTATION, TO
CUSTOM-DEVELOPMENT

IT INFRASTRUCTURE WITH
THE RIGHT MANAGEMENT
CAPABILITIES CAN HELP
BUSINESSES ACHIEVE
UNMATCHED SERVICE
LEVELS, RELIABILITY AND
AVAILABILITY IN A
RAPIDLY CHANGING
WORLD

EJADA DIFFERENCE

More than 10 years Ejada Own Local support Wide experience Partnering with Proven Customer
of experience in Resources centers in ITIM field in the major technology Success
the field Middle East, with
+ providers
more than 30
Worldwide network successful
with special
engagements.
service providers

ENGAGEMENT APPROACH

Assess Design Implement Support

People Training
Process Enhancement
Monitor for Continuous Improvement

nlyte Eracent

Serena

HP

AppDynamics IBM

OUR Metron Automic
TECHNOLOGY
PARTNERS

PORTFOLIO: IT INFRASTRUCTURE
MANAGEMENT

• Software Development Lifecycle Management
• Application Performance Management
• Software Asset Management
• Capacity Planning & Management
• Datacenter Infrastructure Management

THE MANAGEMENT PLATFORM

THE APPLICATION LIFECYCLE

Business Develop
Requirements

Operate Build

Retire

Release Test

When applications are critical to your business, trust Serena
Software. Our company is a leading provider of Orchestrated
IT solutions for the Global 2000 and you can find us in the
majority of the Fortune 100 companies.

Serena Software is the largest independent Application
Lifecycle Management (ALM) vendor with more than 2,500
enterprise customers. Serena helps the highly regulated large
enterprise move fast without breaking things – increasing
velocity of the software development lifecycle while
enhancing security, compliance, and performance.

DEVELOP – TEST – RELEASE

SERENA DIMENSIONS FOR SOFTWARE CHANGE &
CONFIGURATION MANAGEMENT

DIMENSIONS FEATURES

• Highly scalable
• Fast library loads for geographically
distributed team (Personal Cache)
• Supports large number of concurrent
users, packages, and artefacts

• Highly secure
• Policy based permissions for code view
and edit privileges

• Parallel branch development and testing
via Streams

• Native development environment support
(Eclipse, .NET/Visual Studios)

SERENA RELEASE AUTOMATION

RELEASE AUTOMATION
FEATURES

• Automated deployment process replaces
scripting and manual actions

• Easy to use graphical editor for process and
deployment automation

• Model-based deployments through application
snapshots

• Artifact repository providing secure storage and
traceability (.exe, .war, .jar, .dll, etc.)

• Full visibility, OOB audit and compliance reports
to achieve internal and industry regulatory
compliance

• Role-based security, approvals, and notification
support

• High availability clustering for enterprise class
solutions

SERENA RELEASE CONTROL

RELEASE CONTROL FEATURES

• Browser-based workflow, which manages
the entire release process from initial
request, through release planning, to
release and verification in production

• Visual Release Calendar, which provides
schedule visibility, ensures process
enforcement, notification, and reporting

• Single system of record for release
planning, approval, and control

• Highly configurable processes
• Seamless integration with Serena Release

Automation for artifact repository and
automated deployment and configuration

AppDynamics delivers real-time access to every
aspect of your business and operational
performance, so you can anticipate problems,
resolve them automatically, and make smarter,
more certain business decisions. Application
Intelligence provides the business and operational
insights into application performance, user
experience and business impact of your software
applications.

TO OPERATION WITH APM



APPLICATION COMPLEXITY IS
EXPLODING

The Business
Transaction is the
only constant unit of
measure

OUR APPLICATION INTELLIGENCE CORE
PILLARS

SEE: END-TO-END APPLICATION
TRANSACTION FLOWS IN PRODUCTION

SEE: EVERY LINE OF CODE, ALL THE TIME

Smart Code Instrumentation: automatic, self-learning,
low-overhead

ACT: FAST TIME TO RESOLUTION

ACT: AUTOMATICALLY RESPOND TO
CRITICAL ISSUES

KNOW: YOUR BUSINESS – REAL TIME
BUSINESS METRICS

KNOW: THE BENEFIT OF APPLICATION
RELEASES

KNOW: THE BUSINESS IMPACT OF POOR
PERFORMANCE

Eracent provides comprehensive IT Asset and
Software License Management solutions that
enable optimization of the asset base and
significant savings. Eracent’s IT Management
Center™ (ITMC™) suite includes cross-platform
cross-concept inventory and discovery for physical
and virtual environments, software and server
utilization measurement, complete asset lifecycle
management, software license management and
reconciliation, employee self-service, and flexible
process automation.

OPERATIONAL SUPPORT

Products: Software for every size organization, Metron is the standard in
Capacity Planning and Performance Management, providing measurement,
analysis, planning and reporting capabilities for all physical and virtual

Consulting: For those who need advice, guidance, or a helping hand, our
Consulting Services can help define a Capacity Management process, refine
existing processes, or lend expertise and advice to challenging questions your
organization faces.

Training: We provide training in a number of areas – from our own athene®
product training, to independent Capacity Management and ITIL-certified
training. Our expertise and experience is quickly transferred in either a
classroom setting or on site.

OPERATIONAL SUPPORT

METRON ATHENE® CAPACITY AND
PERFORMANCE MANAGEMENT SOFTWARE

 See capacity and
performance across your IT
enterprise

 Correlate your IT performance
data with business data

 Predict – Trend – Model: when,
how much, and what type of
additional hardware resources
will be needed

 athene® Planner provides you
with strong graphical
evidence of the future and
can be used to compare
multiple solutions

ERACENT - COMPREHENSIVE
SOFTWARE LICENSE MANAGEMENT

• Discovery
• Lifecycle Management
• Self-Service Portal
• Reporting

Nlyte was the first to deliver the industry’s benchmark for Data Center
Infrastructure Management (DCIM) and now this product is the foundation
for the next evolution of our state-of-the-art data center solutions – Data
Center Service Management (DCSM).

Nlyte’s DCSM solution goes beyond to not only to manage infrastructure but
also to empower data center personnel to perform their job functions more
efficiently – all while synchronizing information and activities to other
systems that depend on accurate data center information.

DATACENTER INFRASTRUCTURE
MANAGEMENT

TOP NLYTE CAPABILITIES

CAPACITY PLANNING

ASSET LIFECYCLE MANAGEMENT

REPORTING

MONITORING

CONNECTION MANAGEMENT

WORKFLOW MANAGEMENT

VIRTUALIZATION INTEGRATIONS