2020-21-Hawaii-Mexico-Dossier

PRODUCT DOSSIER

2020–2021
HAWAII &
MEXICO

OFC1 GoHAL.com

2020 –2021 HAWAII & MEXICO DOSSIER

TABLE OF CONTENTS

2020–2021 HAWAII & MEXICO CRUISES

For a library of digital assets to promote 2 TOP REASONS TO CRUISE WITH
Holland America Line’s 2020 –21 Hawaii &
Mexico, visit our 2020 –21 Hawaii & Mexico HOLLAND AMERICA LINE:
2020 –21 HAWAII & MEXICO
Collection on Cruise Image Library.
3 DEPLOYMENT INFORMATION
1 hollandamerica.com
4 HAWAII & MEXICO LAUNCH OFFER

5 EARLY BOOKING BONUS OFFER

6 HAWAII & MEXICO ITINERARIES & CRUISE FARES

9 EXPLORATIONS CENTRALTM

10 FEATURED PORTS OF CALL
Cabo San Lucas, Mexico
Puerto Vallarta, Mexico
Mazatlán, Mexico
Lahaina, Maui, Hawaii
Hilo, Big Island, Hawaii

12 FEATURED SHORE EXCURSIONS

Taste of the Garden Isle:
In Partnership with FOOD & WINE® Magazine

Captain Zodiac Rafting & Snorkel Adventure
Stars & Stripes: Pearl Harbor & Battleship Missouri
Sunset Cruise & Rhythms of the Night Folklore at Las Caletas
Salsa & Salsa

14 OUR GUESTS

15 WHY HOLLAND AMERICA LINE?

17 SALES POLICIES

2020 –2021 HAWAII & MEXICO DOSSIER

TOP REASONS TO CRUISE
WITH HOLLAND AMERICA LINE:
2020–2021 HAWAII & MEXICO

PRISTINE BEACHES & FRIENDLY FACES

Daredevil divers leap into the sea from a rocky outcrop in Mazatlán.
Polynesian dancers sway to the rhythm of thundering drums at a luau on
Maui. Chicken mole and fresh tortillas await after an adventure through
the cactus-lined canyons of the Baja outback. And glorious beaches give
way to endless turquoise waters.

From a quick seven-day getaway along the Mexican Riviera to an 18-day
journey around the Hawaiian Islands, there’s no better way to explore
the Pacific than on a Holland America Line cruise. During the day, our
spacious, refreshingly uncrowded decks are perfect for enjoying the warm
sun and a cool drink. And at night, dazzling stage shows and the live music
venues of Music Walk® deliver exclusive entertainment for every taste.

PINNACLE-CLASS EXPERIENCE CULINARY THEMED SHORE CONVENIENT ROUNDTRIP
EXCURSIONS IN PARTNERSHIP VOYAGES TO HAWAII
Koningsdam will be the primary ship WITH FOOD & WINE® MAGAZINE
sailing Hawaii and Mexico during On our roundtrip Hawaii voyages from
the 2020–2021 season. Combining Our culinary themed shore excursions San Diego and Vancouver, guests can
21st-century elegance and nautical in partnership with FOOD & WINE® skip the long flight and learn to play
tradition, Koningsdam features magazine are now available in Hawaii the ukulele or string a fragrant flower
Pinnacle-class exclusives such as and Mexico. Your clients can try lei on board our perfectly sized ships.
World Stage, BLEND by Chateau Ste. Kona coffee and Japanese-Hawaiian
Michelle, Rudi's Sel de Mer, family cuisine on the Big Island, learn to
staterooms and the new Rolling cook Mexican specialties in a 19th-
Stone Rock Room. century stone house in Los Cabos,
taste rare local spirits in Puerto
LOCAL CULTURE ON BOARD Vallarta and more.
The spirit of Hawaii and Mexico
is alive on our ships with onboard OVERNIGHT IN HONOLULU
programming and entertainment for
all ages. At an America’s Test Kitchen Every Holland America Line cruise
live cooking show, guests can learn to to Hawaii includes an overnight in
elevate their tacos, while poolside, the Honolulu. With the extra time, your
jubilant trumpets of a mariachi band clients can discover big waves and
add to the festive atmosphere. refreshing Hawaiian-style shaved ice
on Oahu’s North Shore, explore the
2 hollandamerica.com island’s fiery natural history at Diamond
Head crater, or simply unwind on the
sands of famed Waikiki Beach.

2020 –2021 HAWAII & MEXICO DOSSIER

DEPLOYMENT INFORMATION:
2020–2021 HAWAII & MEXICO

2020–2021 FLEET
• Koningsdam
• Westerdam
N OTA B L E S :
• Koningsdam will be the primary ship in Hawaii and

Mexico during the 2020–2021 season. The Pinnacle-
class ship features the full Music Walk® experience
with the new Rolling Stone Rock Room, premier dining
experiences such as Nami Sushi and Rudi’s Sel de Mer,
and a range of stateroom options including family and
single staterooms.
• There will not be a Circle Hawaii voyage from Seattle
in the 2020–2021 season
• All of the Mexican Riviera voyages in 2020–2021
will be 7 days and will feature an evening stay in
Puerto Vallarta

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2020 –2021 HAWAII & MEXICO DOSSIER

2020–2021 HAWAII & MEXICO
LAUNCH OFFER

BOOK NOW
OFFER ENDS DECEMBER 31, 2019

CELEBRATE OUR 2020–2021 HAWAII & MEXICO * Terms & Conditions
SEASON OPENINGS WITH EXCLUSIVE Fares are based on Promo(s) QY. Featured fares are per person based
LAUNCH RATES!
on double occupancy, cruise or Land+Sea Journeys only. Fares are in U.S.
BOOK MEXICO CRUISES FROM $449 AND HAWAII dollars. All savings amounts are included in the fares shown. Taxes, Fees &
VOYAGES FROM $1,599 ON SELECT SAILINGS.* Port Expenses are additional. Subject to availability. Offers are applicable
on 2020–2021 Hawaii and Mexico departures. Fares and deposits are non-
Hurry, space is limited to 10 cabins per meta refundable, and final payment is due within 24 hours of booking. For more
on each sailing! information about our stateroom categories and suite descriptions, to view
deck plans and for full terms and conditions applicable to your cruise, please
Guests may book this limited-time offer through their refer to hollandamerica.com or the appropriate Holland America Line bro-
preferred travel advisor or cruise consultant, or by chure. Offers are capacity-controlled, and other restrictions may apply. Offer
calling us at 1−877−932−4259. ends December 31, 2019. Ships' Registry: The Netherlands.

Book now—offer ends December 31, 2019.

*Fares and deposits are non-refundable.

Promo code: QY

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2020 –2021 HAWAII & MEXICO DOSSIER

EARLY BOOKING
BONUS OFFER

VALUED AT UP TO US$1,200
OFFER ENDS MAY 31, 2019!

BOOK A 2020-2021 CRUISE NOW AND * Terms & Conditions
RECEIVE OUR BEST OFFER OF THE SEASON, Fares and Early Booking offers are based on Promo(s) NX/UU. Featured
VALUED AT UP TO US$1,200, INCLUDING:*
sale fares are per person based on double occupancy, cruise or Land+Sea
• Signature Beverage Package Journeys only. Fares are in US dollars. Taxes, Fees & Port Expenses are
• Dinner in the Pinnacle Grill additional on all fares for all guests and range from $95 to $1010. Subject
• Free or reduced fares for 3rd/4th guests to availability. Offers are per stateroom based on double occupancy, for 1st
(taxes, fees and port expenses are additional) and 2nd guests sharing a stateroom and excludes 3rd/4th guests, except
• 50% reduced deposit as provided herein. Offers are available for new bookings only, apply only to
the cruise portion of Alaska Land+Sea Journeys, are not combinable with any
Bonus offer for suites: receive these offers PLUS US$200 other discounts and are not transferable or refundable. Offers are applicable
onboard spending money! on select 2020-2021 sailings. Signature Beverage Package has a daily limit
of 15 beverages. Pinnacle Grill dinner: Guests receive one complimentary
Guests may book this limited-time offer through their dinner per person. Free or Reduced fares for 3rd/4th guests are based
preferred travel advisor or cruise consultant, or by calling on sharing a stateroom with 1st and 2nd guests. Suite offer: Onboard Spend-
us at 1-877-932-4259. ing Money is US$100 per guest (US$200 per suite). For full offer terms
and conditions, please refer to hollandamerica.com. Offers are capacity
Book now—offer ends May 31, 2019! controlled and may be modified or withdrawn without prior notice. Other
restrictions may apply. Early Booking offers end May 31, 2019. Ships' Registry:
The Netherlands.

5 hollandamerica.com

THE ISLANDS2020 –2021 HAWAII & MEXICO DOSSIER
ARE CALLING

HAWAII

2020–2021 HAWAII CRUISES

NON-REFUNDABLE GROUP◆/ GAP

SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURES LEAD RATE■ LEAD RATE POINTS

Westerdam Circle Hawaii 17 Vancouver Vancouver 2020: Sep 20 $2,099 $2,299 4

Koningsdam Circle Hawaii 17 San Diego San Diego 2020: Oct 17 $1,699 $1,899 4
2021: Jan 16

Koningsdam Circle Hawaii 18 San Diego San Diego 2020: Nov 3 $1,699 $1,899 4
2021: Feb 2

2020–2021 HAWAII COLLECTORS' VOYAGES

NON-REFUNDABLE GROUP◆/ GAP

SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURES LEAD RATE■ LEAD RATE POINTS

Koningsdam Mexican Riviera & Circle Hawaii 24 San Diego San Diego 2020: Oct 10; Jan 9 $2,199 $2,499 6

Koningsdam Circle Hawaii & Mexican Riviera 25 San Diego San Diego 2020: Nov 3; Feb 2 $2,299 $2,549 6

Rates shown in USD. Lead Rate based on dates shown in bold.
◆ G roup rates are contractually protected when the group is set up, accrue GAP points and include ship category upgrades that apply to the stateroom accommodations most guests prefer. Please see our sales

policies for applicable categories.
■ P romo QA. Fifty percent non-refundable deposit. Rates are subject to change.

These Collectors’ Voyages combine two back-to-back itineraries to give you a more in-depth experience for an incredible value.

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17 DAYS 17 DAYS 18 DAYS

From From Nawiliwili From
VANCOUVER SAN DIEGO Honolulu SAN DIEGO

Nawiliwili To Honolulu To To
Victoria Ensenada Ensenada
Honolulu VANCOUVER Lahaina SAN DIEGO Lahaina SAN DIEGO
Lahaina Hilo

Kona Hilo Kona Hilo

KILAUEA KILAUEA
VOLCANO VOLCANO

CIRCLE HAWAII CIRCLE HAWAII CIRCLE HAWAII
2170-2d0ayWCeibrc/PleRriHnOtawUaNii DTRIP VANCOUVER 2170-2d0ayWCeibrc/PleRriHnOtaUwaNii DTRIP SAN DIEGO
Westerdam:WRoeusntdetrripdVaamncouver KoningsdamK: oronuinndgtrispdSaanmDiego 2020 Web/PriRntOUNDTRIP SAN DIEGO
HA20_WE_127d0_2VA0N:_SVeANp_2SE0P20.ai HA20_KO_127d0_2SA0N:_OSAcNt_1O7CT17.ai K18o-ndianygsCdiracmle:KHRoaowunnaidinitgripsdSaanmDiego
HA20_KO_182d_0S2AN0_:SNANo_vN3OV03.ai
2021: Jan 16 2021: Feb 2
Vancouver, Nawiliwili,  1-night extended stay
and  evening stay in Honolulu,  Evening stay in San Diego,  1-night extended stay and  evening San Diego, Nawiliwili,  1-night extended stay
Lahaina, Hilo,  Evening stay in Victoria, Vancouver stay in Honolulu,  Evening stay in Lahaina, Kona, and  evening stay in Honolulu,  Evening stay in
Scenic cruising Kilauea Volcano, Hilo,  Evening Lahaina, Kona, Scenic cruising Kilauea Volcano,
stay in Ensenada, San Diego Hilo,  Evening stay in Ensenada, San Diego

Extended Stay. Departure leaving the next calendar day.
Evening Stay. Departure between 10:00pm and Midnight.

For the most up-to-date details and fares see hollandamerica.com.

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A SEA OF2020 –2021 HAWAI I & M E XI CO D OS S I ER
FRIENDLY
FACES

MEXICO

2020–2021 MEXICO CRUISES

NON-REFUNDABLE GROUP◆/ GAP

SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURES LEAD RATE■ LEAD RATE POINTS

Koningsdam Mexican Riviera 7 San Diego San Diego 2020: Oct 3, 10; Nov 21, 28; Dec 5, 12 $499 $599 4
2021: Jan 2, 9; Feb 20, 27; Mar 6, 13, 20, 27; Apr 3, 10

Rates shown in USD. Lead Rate based on dates shown in bold.
◆ G roup rates are contractually protected when the group is set up, accrue GAP points and include ship category upgrades that apply to the stateroom accommodations most guests prefer. Please see our sales

policies for applicable categories.
■ P romo QA. Fifty percent non-refundable deposit. Rates are subject to change.

7 D AY S

SAN DIEGO

Cabo San Lucas
Mazatlán

Puerto
Vallarta

MEXICAN RIVIERA

2020 WMeeRbx/iOPcariUnntRNivDieTraR I P SAN DIEGO
7-day
KoningsdKamon: RinougnsddtraipmSan Diego
MX20_KO2_072d_0SA: ON_cSAtN3_,O1C0T;0N3.aoi v 21, 28; Dec 5, 12
2021: Jan 2, 9; Feb 20, 27; Mar 6, 13, 20, 27;
Apr 3, 10

San Diego, Cabo San Lucas, Mazatlán,
 Evening stay in Puerto Vallarta, San Diego

Evening Stay. Departure between 10:00pm and Midnight.
For the most up-to-date details and fares see hollandamerica.com.

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EXPLORATIONS
CENTRALTM

TRANSFORMING THE TRAVEL EXPERIENCE The dedicated space is currently available on Eurodam,
Our guests want to go beyond Nieuw Amsterdam, Nieuw Statendam, Oosterdam,
the usual tourist track and Westerdam and Zuiderdam. It will be added to Noordam
experience amazing new places in December 2020 and Koningsdam in January 2021.
and cultures in an authentic way. Holland America Line’s
exclusive Explorations Central™ (EXC™) destination UNIQUE SHORE EXCURSIONS
immersion programming ensures our guests get a deeper Award-winning shore excursions give guests unique options
understanding of the places they visit. Indispensable to immerse themselves in authentic, engaging travel
travel resources and engagement opportunities with our experiences in port — easily, comfortably and conveniently.
own experts as well as local insiders make exploring each
port of call more vivid and meaningful. G uests who pre-book shore
excursions are guaranteed
EXC TALKS™ the lowest rates on comparable shore excursions or
Guests can deepen their appreciation of the places they Holland America Line will provide an onboard credit of
visit with an insider’s perspective and the kind of stories 110 percent of the price difference. Available for all ships
only locals know. and itineraries except Asia cruises.

EXC CULTURE™ CUSTOM GROUP SHORE EXCURSIONS
Local experts, artists and performers come on board so Holland America Line’s dedicated Group Shore
guests can start their immersion in a destination’s culture Excursions Team proudly offers custom shore excursions
and history before they even step foot on shore. perfectly crafted to guests' needs and interests, including
art, architecture, history, nature — even shopping!
Plus, in select regions, guests will have a chance to Contact 1-888-253-4780 or HAL_Group_Shore_Excursions
discover even more with naturalists, guest chefs, @hollandamerica.com for more information or to book
professional photographers and other experts based on a group.
what’s unique to that part of the world.
CITY STAYS
EXPLORATIONS CENTRAL IN THE CROW'S NEST Offering a seamless experience ashore, City Stays and
On select ships, guests can drop by the Explorations Pre/Post Overland Tours make it easy to explore more
Central space in the Crow's Nest and find interactive before or after a cruise.
touchscreens, digital stories, even a display of real-time
data from the ship’s bridge.

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FEATURED PORTS OF CALL

CABO SAN LUCAS, MEXICO (PICTURED ABOVE) Want something still more laid-back? Visit picture-
perfect El Arco, an arch that may look familiar thanks
Los Cabos doesn't exude the same kind of charm as many to its cameo on postcards and tourism advertisements.
other areas of inland Mexico do, but its twin towns—San North of the capes, you can drop by the famed Hotel
José del Cabo and Cabo San Lucas—don't seem to mind, California. And if you've worked up an appetite, you
and neither do visitors, who are drawn here less for won't be disappointed: Los Cabos offers plenty to enjoy
traditional Mexican culture than for the sun, the sand and at the table as well, with farm-fresh fruits and vegetables
the opportunity to just slow down and relax. and, of course, seafood, being the mainstays here.

Los Cabos—or the Capes—sits at the southernmost tip of
the Baja California Peninsula, a narrow strip of land whose
varied geography, both above and underwater, makes
for plenty of interesting activities . . . and some unusual
ones, too. Did you ever think you'd ride a camel in Mexico?
You can do that here, or enjoy more predictable pursuits
including fishing, golfing and whale-watching.

Port highlights provided by AFAR. For more information on these ports of call,
visit hollandamerica.com.

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FEATURED PORTS OF CALL

PUERTO VALLARTA, MEXICO MAZATLÁN, MEXICO

Puerto Vallarta retains quite a bit of its colonial-era There is something for everyone in Mazatlán, from
charm alongside modern attractions that include an golfing, fishing and zip lining to sampling agave-based
ambitious public art project along the seaside walkway spirits on a distillery tour or learning more about local
(the malecón) and trendy restaurants such as La Leche, history at the archaeological museum. There are plenty
serving contemporary Mexican cuisine. Round out your of cultural opportunities, too, from performances at the
visit with whale-watching, snorkeling or jet-skiing on Teatro Ángela Peralta to witnessing death-defying cliff
Banderas Bay or a side trip to one of Mexico’s pueblos dives that will make you hold your breath until divers
mágicos (magical towns). resurface from the churning surf.

LAHAINA, MAUI, HAWAII HILO, BIG ISLAND, HAWAII

How beautiful does a place have to be to win the title Once a busy fishing and farming area, Hilo blossomed
of paradise of paradises? Well, start with enormous into a commercial center for the sugarcane industry in
stretches of beach some sporting nothing but your own the 1800s. Today’s town flourishes as a hub of galleries,
footprints. Then toss in two volcanic craters, one with a independent shops, farmers markets and homegrown
road that takes you from sea level to 10,023 feet, and a destination restaurants. Further afield, sparkling falls
rain forest with a scenic drive so full of twists and turns bisect verdant rain forests, and lava seeps from the fiery
and waterfalls that 52 miles can take most of the day. crater of Kilauea Volcano.

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FEATURED SHORE EXCURSIONS

HAWAII & MEXICO

TRANSFORMING TRAVEL: IMMERSE YOURSELF

Holland America Line’s carefully crafted shore
excursions help guests connect deeply with the people
and places they visit and offer a level of comfort, care
and convenience not found anywhere else. Below are
a few examples of can’t-miss experiences in Hawaii
& Mexico. Visit hollandamerica.com to find shore
excursions and learn more.

A Taste of the Garden Isle: In Partnership • Enjoy bites of Hawaii's award-winning sushi and
with FOOD & WINE® Magazine molecular gastronomy

NAWILIWILI, KAUAI, HAWAII • Sample saimin — Hawaii's own version of ramen, but
elevated here with handmade noodles and house-
Eden-like Kauai is known as Hawaii's Garden Isle, with smoked meats
cascading waterfalls, sprawling farmland and lush
greenery as far as the eye can see. This small-group • Visit a family-run market where you can try the
tour discovers the sunny south side of Kauai and lunch plate — a Hawaiian specialty made with fresh
showcases its flavors, both bold and subtle. Guiding local produce
you is a knowledgeable foodie with an insider's view
into the culture and history that define Kauai. • Taste juices and sweets made with island fruits and
vegetables, showcasing flavor combinations you
Six different stops will introduce you to specialty won't find anywhere else
stores, well-regarded local restaurants and food trucks
that you'd struggle to find on your own. The owners Sated and happy, you'll return to the pier with a
and chefs passionately proclaim the bounty of Kauai newfound appreciation of Kauai's amazing food culture.
through their culinary creations.
 

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FEATURED SHORE EXCURSIONS

Captain Zodiac Rafting & Snorkel Adventure Stars & Stripes: Pearl Harbor &
Battleship Missouri
KONA, BIG ISLAND, HAWAII
HONOLULU, OAHU, HAWAII
Step aboard a 24-foot Zodiac ocean raft and explore the
lava formations, sea caves and blowholes of the Kona Revisit key historic moments from World War II—from
Coast. Seek out pods of dolphins, sea turtles and other Japan's surprise attack to its surrender aboard the
marine life as your naturalist captain “talk stories” about battleship USS Missouri—on this full-day tour. Take a
Hawaii’s history and scenery on your way to Kealakekua harbor tour of Battleship Row and see the USS Arizona
Bay, site of the Captain Cook Monument. Then snorkel Memorial—a striking, 184-foot-long structure that rests
the pristine waters among hundreds of varieties of above the sunken battleship. Then climb aboard the USS
tropical fish and coral formations. Missouri and go beneath the deck to see what it took to
operate her massive gun turrets.

Sunset Cruise & Rhythms of the Night Salsa & Salsa
Folklore at Las Caletas
MAZATLÁN, MEXICO
PUERTO VALLARTA, MEXICO
Enjoy a hands-on cooking experience like no other. Your
Take a sunset cruise across Banderas Bay to the isolated dancing chef instructor will first teach you how to make
cove of Las Caletas, where flickering torches and swaying seven Mexican salsas and traditional margaritas. After
palms set the mood for a mesmerizing evening. Dine on you’ve mastered your cooking skills, you’ll learn in four
steak, grilled chicken and fish at a beachside table. Then easy steps how to do the salsa dance. Snack on your
follow the native drums to an outdoor amphitheater culinary creations with tasty cheese quesadillas, chicken
where a contemporary dance troupe tells the story of taquitos, and all-you-can-drink margaritas, tea or water.
an ancient civilization through the Rhythms of the Night
folklore show.

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OUR GUESTS

The ideal Holland America Line guest will HIGHEST
appreciate the elegance, spaciousness GUEST
and gracious service of our perfectly
sized ships. Our carefully crafted SATISFACTION
itineraries and award-winning shore TRAVEL AGE WEST
excursions will satisfy their wanderlust,
while enriching Explorations Central™ WAVE AWARDS
destination immersion programming
ensures they get the most out of the “TOP ”
places they visit. AWARDS
CRUISE CRITIC
CRUISERS’
CHOICE

They don’t need things like waterslides, go-karts, roller
coasters or climbing walls when they cruise. They are
explorers, foodies and music lovers of all ages who want
to pursue these passions on refreshingly uncrowded
ships with one-of-kind culinary experiences, the very
best in live music and staff that attends to every detail,
every day.

Based on research regarding what is important to
the core target audience for Holland America Line,
we know they:

• have worked hard and earned the opportunity to
travel in comfort and style

• are at a stage in life when they have the flexibility
to travel when they want

• are active, forever curious, and are looking to live
life to the fullest

• seek memorable and engaging experiences, rather
than buying more “things”

• appreciate quality, value and personalized touches
that make them feel special and cared for

• want to go beyond the shore, and truly immerse
themselves in amazing new places and cultures

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WHY HOLLAND AMERICA LINE?

Welcome to Holland America Line, the cruise line dedicated to explorers, foodies and music lovers who want to
pursue these passions on all seven seas and continents, on perfectly sized, refreshingly uncrowded ships filled with
one-of-a-kind experiences.

FOR EXPLORERS: Destination Expertise and Immersion

Carefully crafted journeys—powered by Explorations BEST
Central™—to get more from each destination. SHORE
EXCURSIONS
With nearly 150 years of experience sailing the
world’s oceans, Holland America Line takes guests PORTHOLE
CRUISE MAGAZINE

READERS’
CHOICE

beyond the usual tourist track with a choice of more

than 500 itineraries connecting with all seven continents and

more than 470 ports of call. Thanks to our exclusive Explorations

Central™ destination immersion programming, guests get a deeper

understanding of the places they visit with local cultural insights,

insider travel tips, unique shore excursions and more.

FOR FOODIES: Unrivaled Culinary Experiences

Dedicated to the food lover who wants unrivaled BEST ONBOARD
experiences in food, wine and spirits—on ship DINING
and on shore.
TRAVEL AGE WEST
Only Holland America Line has a dedicated Culinary WAVE AWARDS
Council® of seven world-renowned chefs—plus
experts in wine and spirits—who design our BEST CULINARY
onboard dining experiences.* Guests will enjoy a INNOVATOR
variety of flavors as varied as the destinations we
visit—whether in one of our specialty restaurants, Master Chef Sodamin
pop-up dining or the exceptional dining room.
PORTHOLE
CRUISE MAGAZINE
EDITOR IN CHIEF

AWARDS

We also offer one-of-a-kind culinary enrichment with cooking
demonstrations with America’s Test Kitchen and Culinary Shore
Excursions in partnership with FOOD & WINE® magazine.

*Dining and music venues vary by ship; see hollandamerica.com for details.

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WHY HOLLAND AMERICA LINE?

FOR MUSIC LOVERS: The Best in Live Music

A great cruise deserves a great soundtrack with BEST
the best in live music. CRUISE LINE FOR
SHOWS & NIGHTLIFE
Days and nights are filled with lively, soul-stirring TRAVEL AGE WEST
music by an all-star cast of musicians. There’s
WAVE AWARDS

music for every taste at Lincoln Center Stage, B.B.

King’s Blues Club, Billboard Onboard, Rolling Stone Rock Room,

Postmodern Jukebox and more.*

SERVICE THAT SHINES

Every detail, every day for the best service at sea.

Every Holland America Line cruise features gracious, friendly
service from a crew whose goal is to always be available, but never
in the way. Their genuine warmth and personalized attention earn
rave reviews that turn first-time guests into loyalists.

PERFECTLY SIZED SHIPS

Tastefully appointed; refreshingly uncrowded.

We like to say that bigger isn’t better, better is AMONG
better. Our ships are known for their sleek nautical HIGHEST RATED
lines, spacious public areas, wraparound decks and
CRUISE LINES

CONDE NASTE TRAVELER
READERS’
CHOICE

sophisticated style. Guests appreciate the touches

that surprise and delight at every turn, from museum-quality art

and fresh flowers to thoughtfully designed suites and staterooms.

A JOURNEY FOR ALL AGES

There’s something for everyone on your Holland America Line cruise.

On board, your clients will find a range of experiences to suit the
interest and activity levels of all ages in their party. From programs
for younger travelers at Club HAL® and for teens at The Loft to
world-class dining and entertainment for adults, there are plenty of
enriching activities for everyone. And in each port, optional family-
friendly shore excursions give your clients new
ways to discover destinations together.

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2020 –2021 HAWAII & MEXICO DOSSIER

2020–2021 HAWAII & MEXICO
SALES POLICIES

The following sales policies will Taxes, Fees and Port Expenses and FLIGHT EASE
assist you when booking 2020–2021 Fuel Supplements
Hawaii & Mexico cruises. Taxes, Fees and Port Expenses and Cruise prices do not include Air. Flight
fuel supplements are in addition to the Ease offers convenience, competitive
GROUP ADVANTAGE PROGRAM Non-Commissionable Fare included in pricing and the peace of mind of 24-hour
the cruise fares and must be paid by all assistance while traveling to and from
LG Group Program guests, including 3rd/4th/5ths and infants. your cruise. Now available from 330 days
Groups may always book current NH Taxes, Fees and Port Expenses and fuel to up to four days prior to departure.
fares if LG does not apply to the desired supplements are subject to change. Please see hollandamerica.com or contact
accommodations. LG fares apply ONLY to Holland America Line Reservations for
the following categories: CANCELLATIONS more information regarding Flight Ease.

USD PRICING: Cancellation fees, regardless of resale, Transfers are not included in the add-ons
apply per person as follows and can vary and must be purchased separately. All
SUITES/ based on length of sailing and promotion. children are required to purchase an air seat
SHIP VERANDAH OUTSIDE INSIDE (at prevailing adult pricing) for both safety
USD/CAD PRICING: and comfort reasons, regardless of age.
Koningsdam PS–B, FA–E, IQ–J
VQ–VD OO • 90–64 days’ notice: an amount equal to Due to airline schedules and/or limited
deposit requirement availability, an overnight may be
Westerdam PS–SY, C–G I–L required. The cost of overnight hotel
VA–VD • 63–43 days’ notice: 50% of gross fare accommodations is not included in the air
add-on amounts and is the responsibility
STANDARD BLOCKED ALLOTMENTS (8): • 42–22 days’ notice: 75% of gross fare of the guest. Holland America Line offers
hotel packages that include all transfers,
SUITES/ • 21 days or less notice: 100% of gross fare baggage handling and gratuities. Hotels
SHIP VERANDAH OUTSIDE INSIDE may not be at the port of (dis)embarkation.
EXCLUSIVE OCCUPANCY (SINGLES) Guests are responsible for meals and any
Koningsdam A, V, VA, C J (2) additional costs incurred.
VB, VD Koningsdam
Single Occupancy: Categories PS–N RESERVATIONS START DATE
Westerdam SS, VA (2), G L (except OO) at 200% of double occupancy
VC, VD (2) Reservations will be accepted on
Westerdam March 29, 2019 for Mexico and
PAYMENTS Single Occupancy: Categories PS–SZ and Hawaii cruises.
VA–VH at 200% of double occupancy;
Cruise-only fares are quoted in categories C–N at 180% of double Group allocation requests will be
U.S. or Canadian dollars occupancy accepted immediately.

Deposit 3RD/4TH/5TH GUESTS SALES SUPPORT TEAM
A deposit is required at the time of booking
and varies by cruise length. For parties larger than two adults planning 1-800-544-0443, option 4
to travel in the same stateroom, our [email protected]
7 days cruise length 3rd/4th/5th guest fares offer an exceptional
USD: $350 value. Travel together and save on our
2020–2021 Hawaii & Mexico cruises.
CAD: $460
3rd/4th/5th/infant cruise-only fares are for
16–25 days cruise length guests sharing a stateroom with two adults
USD: $600 paying double occupancy fares. Fares
vary by departure date and stateroom
CAD: $780 category purchased. No discounts apply.
Flight Ease® is available. Infants must be
Final Payment a minimum of 6 months of age at the
Final payments are due for all sailings time of embarkation for all 2020–2021
Mexico cruises and 12 months of age at the
USD/CAD: time of embarkation for all 2020–2021
Hawaii cruises.
90 days prior to sailing

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