Buy Wise Jan 2019 Employee News

www.buywiseautoparts.com

EMPLOYEE NEWS

JANUARY 2019 2019 INITIATIVES TO GROW BY

ARE YOU ME TOO or THE INDUSTRY LEADER?

YOUR ATITUDE, KNOWLEDGE AND RESPONSES SHAPE THAT ANSWER

2019 IS HERE! We had a What’s important to know is what concerns they had and how could
we help. So, in 2018 we added
fantastic 2018 due to Buy Wise exactly pushed our growth in 2018 small training sessions to hear
what our accounts needed. We
Initiatives that shaped our year and how do we continue that added our Service Tech Guy on
the road to assist shops keep
and of course, you were a big part pattern. Well, it was perfectly vehicles in their bays. We paid
for A/C Certification Classes so
of that growth . But now the easy to see that we became much that shops could continue to
work on A/C Systems. We
reality sets in as we look to beat more in touch with our customers. became the Autel Go-To provider
for sales, installation and wait for
that 2018 return by 10%, 15% or We solved many of their concerns it-Service / Training / Tech
Support for our accounts, taking
better! How Do We Grow? How and we did it by holding seminars, the technology concerns away
from them and allow them to
do You become Better? listening to what work on and repair more vehicles.
We grew our TPMS footprint by
requiring all of our sales team to
become TPMS Tech Support. In
a nutshell..we solved what ailed
them!

HOW DO YOU FIT IN FOR 2019?

For Us and You to grow our Sales the value that we bring to our
we are going to need YOU to accounts shops.
become more knowledgeable of 2019 is here! It is going to require
the things we do. Become more in that YOU know how we make our
touch with your customer and accounts better. How we improve
become so much more familiar their bottom line and how YOU
with all the value adds that we need to become another of those
offer, because at the end of the ambassadors to not only point the
day, if price matters, then we did concern to the right person, but to
not do a good enough job showing see and hear concerns for us to cure
going forward!

www.buywiseautoparts.com

THE DIFFERENCE MAKERS AND WHAT YOU NEED TO KNOW

THE BUY WISE WAY SUPPORTS OUR CUSTOMERS NEEDS OVER
AND ABOVE THE AUTO PART SALE

REMOTE ACCESS PROGRAMMING or RAP for short allows shops to flash and reprogram
right in their own bays with the equipment we provide. We charge $25 for the use or nothing
if they are on the Service center Program . The Program was just for Domestic / Asian
applications, however, with the huge success this program has enjoyed,we now can reflash
Mercedes, Audi and BMW! This great program is another Buy Wise first and we even do a
step better, as we send one of our Tech Team Members to assist for the shops first time, so
they are never alone! We are committed to thier Success!

TPMS MADE EASY—Tire Pressure Monitoring. You have heard so much about it but our
program is second to none! Our solution easy to use, it is fairly priced ($499 w/ 10 sensors) and
able to address any TPMS concern our accounts may run in to! Our Sales Team are Support
Specialists as we are National Award Winners in the TPMS Solution category. We’ll register,
train and best of all..Free LIFETIME UPDATES!

SHOP MANAGEMENT MADE EASY-Whether it is as simple as a question regarding Credit
Card Processing Fees, a look into How To determine Shop’s Labor Rate, or insights with
Professional Training Classes on Shop Management, the Buy Wise Way has tips and
assistance to build our customers shop into a profit center. At Buy Wise Auto Parts, We
Never Say No, so take a good look, learn all that we do as we are our
customers best business partner!

TECHNICIAL TRAINING– Education is the foundation of our
Value Added Items. Knowing the seminars we present, when they
are being presented and the topics we offer are paramount to being a trusted partner in our
customers eyes. Know the Topic. Know When we are putting them on, and Know Who is
presenting the class. To be really a trusted colleague, ask what topics that your customer
wants to see presented! Plus..if a shop really needs, we can do one in their shop!

TECHNOLOGY SUPPORT –If it is diagnosing a troublesome code concern, updating or
supporting our accounts diagnostic scanner, we are technology experts, an auto-tech
support team, as we know the tech tools and how to support them. From determining
which scanner a shop needs to installing an update, we are there in the bays fixing vehicles
alongside our accounts. There are no systems that we don’t know. Use this knowledge to
build our business.

THE BUY WISE SERVICE CENTER PROGRAM-Taking care of our customers customer
customers with National Warranties, Roadside Assistance, and Car Rental Programs are just
the beginning when it comes to the 2019 Buy Wise Service Center Program. The Monroe Ride
Expert Premium Plan, The Motorcraft IRF Program with Ford Rebates, further pushes our
Value. A Shop Management system powered by Delphi, Service Writer training and
marketing programs make the value ($420 for the year) a bargin in itself. What tops it all is
our exclusive Buy Wise Parts Perks Program, with rebates back to our customer as high as
5% based on purchases! A full presentation is available from any of our Sales Team!

We have become pretty good at identifying needs and finding solutions for our customers.
Going beyond the sale will make you a trusted voice in your customers eyes. It is so important
that you know and understand the extras we do so that when our customers are ordering parts
from us, price does not become part of the discussion. So I ask again..Me Too..or Industries
Best?? We’re Looking To Have The Best On Our Team!