YOUR PRE-LISTING
PACKAGE WITH
YOUR HOME
HEROES
OUR MISSION IS
TO SERVE YOU
Selling a home can be a stressful
and worrisome time in your life. No
matter how many times you've sold
a home, our team is dedicated to
finding you a buyer at the best
price with the least hassle and time.
We focus on the satisfaction of our
clients and that's why 50% of our
business comes from referrals.
EXPERIENT HOME GROUP | PAGE 1
TABLE OF
CONTENTS
01 OUR MISSION
02 TABLE OF CONTENTS
03 WHY KELLER WILLIAMS
04 WHO IS THE EXPERIENT HOME GROUP
05 WHY HIRE EHG
06 OUR CONFIDENCE IS BACKED BY FACTS
08 TEAM OVERVIEW AND BIOGRAPHIES
12 AGENT INTERVIEW QUESTIONS
13 THE SELLING PROCESS
14 47 WAYS TO SELL YOUR HOME FASTER
17 SELLER SURVEY
18 TESTIMONIALS
19 GENERAL INFORMATION
EXPERIENT HOME GROUP | PAGE 2
FIRST THINGS FIRST. LET'S TALK ABOUT WHY WE'RE PARTNERED WITH
1. Technology 2. Teamwork 3. Knowledge
Cutting edge technology KW is designed to KW stays ahead of real
give us an edge on reward agents for estate trends and
finding homes for you helping each other. provides training that
faster. Having this mentality of allows us to provide an
working toward a unparalleled service to
4. Reliability common goal, we're you.
confident any KW
Founded on trust and professional will serve 5. Track Record
honesty, KW emphasizes you in the best way
integrity and putting the possible. We're proud to work for
client first. It reinforces the largest real estate
our belief that success franchise by agent count.
comes from the legacy It's proof that when you
we leave and the clients offer excellent service,
we serve. word spreads quickly.
EXPERIENT HOME GROUP | PAGE 3
WHO IS EHG
Experient: (Adjective)
A person undergoing an experience,
or a person who has experience.
Experient Home Group is a family team
established in 2015 with over 20 years of
combined experience. Serving a wide range
of clientele, from first-time seller to the
seasoned investor, the team serves with
exceptional service. Utilizing the Keller
Williams brokerage, EHG gives you the best
opportunity for success. All these factors
combined depicts the picture that the word
Experient represents.
EXPERIENT HOME GROUP | PAGE 4
WHY HIRE EHG?
Our team loves helping sellers find the
right buyer. That's why we work with
each client individually, understanding
their unique situation and home. This
goes beyond just open houses and
pricing the home right.
"THIS IS ABOUT YOUR LIFE, AND
THAT'S IMPORTANT TO US."
WHAT WE WILL PROVIDE: WHEN YOU WORK WITH US:
Professional photos and Knowledgeable and Professional
listing description REALTORS
3D virtual tours Committed allies to negotiate on your
A professional marketing behalf
team The backing and support of Keller
Social Media Marketing Williams Realty
Expert Transactions Team A dedicated team to give you peace of
Analyze the market on mind
your behalf Systems in place to streamline the whole
process for you
EXPERIENT HOME GROUP | PAGE 5
EXPERIENT HOME GROUP | PAGE 6
TEAM PROFILES
EHG OVERVIEW
INCLUDING OUR VENDORS AND PARTNERS
EXPERIENT HOME GROUP | PAGE 7
TEAM PROFILES
STEVEN SPENCER
CEO/ TEAM LEAD
What He Brings To The Table
A Bachelor's Degree from UCF in Real Estate
Over five years of experience in the industry
A vast knowledge of the Central Florida area
Bilingual in English and Spanish
What He Does For You
Cohesive analysis of market and property conditions to price the home right
Systematic approach to listing and getting the home sold
Determines the best offer, high success rate of getting from contract to close
Unmatched negotiation skills to bring contracts to close in the seller's interest
As is versus Renovation benefits analysis
EXPERIENT HOME GROUP | PAGE 8
TEAM PROFILES
THOMAS SPENCER
REALTOR/DIRECTOR OF OPERATIONS
What He Brings To The Table
A Bachelor's Degree from UCF in both Real Estate and Marketing
Over three years of experience in real estate
A vast knowledge of the Central Florida area
Bilingual in English and Spanish
What He Does For You
Oversees both the Marketing and Transaction Departments
Facilitates scheduling for events and showings
Assist with assessing and pricing the home
EXPERIENT HOME GROUP | PAGE 9
TEAM PROFILES
JORGE MOSQUERA
TRANSACTION COORDINATOR
What He Brings To The Table
An expert knowledge of the entire real estate transactions process
Systems in place that streamline the contract to close process
Bilingual in English and Spanish
What He Does For You
He is your main point of contact from contract until close
Keeps you informed on the status of your home selling process
Makes sure everything is done on time, correctly, and efficiently
Schedules all important events
Shares all documents and keeps everyone informed about requirements
EXPERIENT HOME GROUP | PAGE 10
TEAM PROFILES
TREVOR SWEET
MARKETING DIRECTOR
What He Brings To The Table
A Bachelor's degree from UCF in Advertising/Public Relations with a minor in
Marketing
An in depth understanding of social media marketing for real estate
Expertise in both copywriting and graphic design
What He Does For You
Draws attention to your property
Turns your property's best qualities into eye catching talking points
Creates marketing materials, fliers, and
Promotes social media posts to a highly targeted audience
EXPERIENT HOME GROUP | PAGE 11
WHAT TO ASK WHEN
HIRING A REALTOR
How long have you been a real estate
agent?
What areas do you specialize in?
How many client do you have right now?
What is your marketing strategy?
What is your success rate?
How much do you charge and what's
included in this fee?
Can you provide references?
Can you also help me find a home to buy?
EXPERIENT HOME GROUP | PAGE 12
EVERY STEP
OF THE WAY
THE FULL SELLING PROCESS
Phase 1
1. Initial Meeting, Walk-Through and
Needs Analysis
2. Sign Listing Agreement
3. Property Preparation: Staging,
Photos, etc.
4. Set The Right Price
Phase 2
5. Officially List Your Property
6. Launch Marketing Campaign
7. Start Showings and Open Houses
8. Receive and Present Offers
9.Begin Attorney Review
10. Negotiate Contract
Phase 3
11. Go Under Contract
12. Inspection Process
13. Negotiate Any Issues
14. Oversee Appraisal
15. Coordinate Any Further
Inspections
16. Final Walk-Through
17. Close
EXPERIENT HOME GROUP | PAGE 13
47 WAYS TO MAKE YOUR
HOME SELL FASTER
Throughout The House
1. Open the draperies, pull up the shades, and let in the sunlight.
2. Create a positive mood. Turn on all lights, day or night, and install higher wattage light bulbs
to show your home brightly.
3. Remove clutter from each room to visually enlarge them. This must be kept up the entire
time you have your home listed.
4. If you have a fireplace, highlight it in your decorating. Only have one or two items on the
mantle.
5. Keep your home dusted and vacuumed at all times.
6. Replace the carpet if it does not look great after a professional carpet cleaning.
7. Have a family “game plan” to get the home in order quickly if necessary.
8. Air out your home for one-half hour before showings, if possible.
9. Lightly spray the house with air freshener so that it has a chance to diffuse before the buyer
arrives.
10. Put family photos, personal items, and of course valuables out of sight or in storage.
11. Improve traffic flow through every room by removing unnecessary furniture. Less is more.
12. Create the feeling of a spacious entry area by using decorative accents and removing
unnecessary furniture that might crowd the front door.
EXPERIENT HOME GROUP | PAGE 14
47 WAYS TO MAKE YOUR
HOME SELL FASTER
Throughout The House Part 2
13. Putty over and paint any nail holes or other mishaps in the walls.
14. Paint all interior walls a neutral color to brighten the home and make it look bigger.
15. Repair or remove any loose or damaged wallpaper. Wallpaper was once very much in style,
but today it is not. You may want to consider removing all old wallpaper and painting.
16. Clean all light bulbs and light fixtures to brighten the home.
17. Wash all windows inside and out.
18. Use plants in transitional areas of your house, but don’t overwhelm by turning a room into a
greenhouse.
19. Make the most of your attic’s potential. If you have good insulation, make sure to show it off.
20. Remove and/or hide excess extension cords. Make sure there are no exposed wires
anywhere.
21. Open doors to areas you want potential buyers to see, such as walk-in closets, pantries,
attics, etc.
22. Remove all pet and smoke odors. Clean and change litter boxes daily. There are many ways
to do this today. Make sure to ask your realtor for advice.
23. Repair or replace banisters and handrails.
Kitchen and Dining Room
24. Microwave a small dish of vanilla twenty minutes before a showing and place it out of the
way. Some sellers have even baked cookies and left them out for the buyers to enjoy.
25. Highlight an eat-in area in your kitchen or your dining room by setting the table for dinner.
26. Add a bouquet of fresh flowers to the dining room table or elsewhere in the home.
27. The kitchen and bathrooms should always be spotlessly clean.
28. Expand your counter space by removing small appliances and other miscellaneous items.
EXPERIENT HOME GROUP | PAGE 15
47 WAYS TO MAKE YOUR
HOME SELL FASTER
Bathrooms
29. Depersonalize bedrooms and decorate in a neutral scheme. Buy a new bedspread or
pillows.
30. Make sure that the beds are made and the linens are clean.
31. Organize your closets, remove unnecessary items and put them in storage. Closets need to
look as nice inside as the rest of the room.
Bedrooms
32. Put out fresh towels and decorative soaps.
33. Do not leave towels around and wipe down the sinks and shower areas after each use.
34. Re-caulk the tub if the caulk is not sparkling white.
35. Repair or replace broken tiles in the shower/tub.
36. Replace shower curtains and keep them clean.
Outside
37. Keep the yard mowed and raked at all times. Remove leaves in the fall.
38. Use flowering plants to dress up the yard, walkway, and patio.
39. Remove all toys, bicycles, tools, unsightly patio furniture, and trash from the yard.
40. Porches, steps, verandas, balconies, patios, and other extensions of the house should be
kept uncluttered, swept, and in good condition.
41. Paint all entrance doors. Many sellers accent the front, by painting the front door a
contrasting color.
42. Make sure the garage door opens easily. Fix and paint garage doors if necessary.
43. Clean and shine all hardware and accessories indoors and out (door knobs, knockers, lamps,
mail box, address numbers, etc.) Make sure there aren’t cobwebs in the corners.
44. Consider power washing the outside of your home, if you are not going to paint it.
45. Trees and shrubs should be trimmed and pruned. Make sure the front shows especially
well.
46. Use a new doormat to welcome buyers.
47. Be sure the front door and screen work perfectly and that the doorbell is in good working
condition
EXPERIENT HOME GROUP | PAGE 16
SELLER SURVEY
We want to learn more about you and your home to better understand
how we can help you.
Name: ___________________________________ Birthday: ______________________________
Home Phone: (________) ___________________ Mobile Phone: (________) ________________
Home Address: __________________________________
City ________________________ State ________ Zip____________
Occupation: ____________________________________
Current employer: _______________________________ Years _________
Business Address__________________________________________________________________
Work Phone: (________) _____________________
Preferred E‐mail _____________________________
Children’s Name(s) (if applicable):
First: _________________ Last: ______________________ Age: ________
First: _________________ Last: ______________________ Age: ________
First: _________________ Last: ______________________ Age: ________
Do you have any pets? Yes No Type of pets? ____________________________
Pets Names _________________________________
What is your motivation for selling your home?
____________________________________________________________________________________
____________________________________________________________________________________
___________________________________________
How long have you lived in your home? ____________
Are you an owner occupant or investor? Please circle.
When do you plan or think you would like to move? _______________________________________
If I sold your home in 21 days, would that be acceptable, or too fast? Yes No
What do you like about your current home or neighborhood?
____________________________________________________________________________________
____________________________________________________________________________________
What repairs are needed in your opinion?
____________________________________________________________________________________
____________________________________________________________________________________
__________________________________________________________________________
What do you think is the value of your home? ________________________________
What attracted you to this Area? (These could be the very same things that will attract the
future buyer of this property, and we may highlight some of the below in our marketing)
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
EXPERIENT HOME GROUP | PAGE 17
TESTIMONIALS
Aya R.
Our experience with this Team was excellent. Very professional, knowledgeable, efficient and
honest. From the moment I met Steven, I knew that this was going to be a positive
experience- and I was not in the wrong.
Our house sold much quicker than we ever expected... from the time we first met and talked
to Steven to the time we signed the closing, it was a short 8 weeks!
Loved to work with a person who invested time and guided us every step of the way.
I highly recommend this Team to be your next Realty
Adel B
Mr. Spencer is very motivated, has a nice engaging personality and has a problem-solving
mindset. Our home selling and buying experience was less stressful because of his help.
Zeneyda R.
All I can say is The Experient Home Group are very professional, very good customer service.
They went the extra mile for me. I will highly recommend this company. They made me feel
as part of the family. Definitely the BEST.
Mike
Steven is a great resource when looking for a investment. For my investment property, he
provided key critical criteria wrt location, amenities, recommendations on what repairs were
needed, cash flow, referrals for contractors, exact rental rates, comps, etc. which were all key
to making a successful purchase with a positive cash flow. Very impressed with his diligence.
EXPERIENT HOME GROUP | PAGE 18
GENERAL INFORMATION
Your Listing Agent's Name: Steven Spencer
Phone Number: 863 852-0249
Email: [email protected]
Hours: M-F: 9am-6pm
Sat: 9am-4pm
Sun: Unavailable
Office Contact Information
Office Number: 407 519-9494
Transaction Questions: [email protected]
Our Website: ExperientHomeGroup.com
Office Hours
Mon-Fri: 10am-6pm
Sat-Sun: 10am-4pm
Other Hours May Be Available With Advance Notice
Follow Us @ExperientHG
Rate our services on Zillow at the link below:
zillow.com/reviews/write/?s=X1-Uzj8osi285155_9zlkl
Keller Williams Classic V | 25 W Crystal St, Ste 158, Orlando FL 32806 |
Each Office Independently Owned & Operated
EXPERIENT HOME GROUP | PAGE 19
EXPERIENT HOME GROUP | PAGE 20
GENERAL INFORMATION
Your Listing Agent's Name: Steven Spencer
Phone Number: 863 852-0249
Email: [email protected]
Hours: M-F: 9am-6pm
Sat: 9am-4pm
Sun: By Appointment
Office Contact Information
Office Number: 407 519-9494
Transaction Questions: [email protected]
Our Website: ExperientHomeGroup.com
Office Hours
Mon-Fri: 10am-6pm
Sat-Sun: 10am-4pm
Other Hours May Be Available With Advance Notice
Follow Us @ExperientHG
Rate our services on Zillow at the link below:
zillow.com/reviews/write/?s=X1-Uzj8osi285155_9zlkl
708 East Colonial Dr, Ste 101, Orlando FL 32803
Each Office Independently Owned & Operated
EXPERIENT HOME GROUP | PAGE 21