volume 2 number 2 - jetsupport.s3.amazonaws.com

EAA AirVenture Special Edition

We Keep You Flying Summer 2012

A Publication 58 Years

and Counting

JSSI Chairman & CEO marks
consecutive returns to EAA convention

BR710 Loaner Engine Keeps
Global Express Flying in China

London Hosts Summer
Olympic Games and JSSI Is There!

www.jetsupport.com

volume 2 number 2

F e at u res

3 Louis Seno Marks 58th Trek

to EAA AirVenture

First EAA Trip Sparks Career
Staff report

4 4 JSSI Delivers Gold Service to

Olympic-Bound Business Jets

JSSI Plans AOG Support for All Bizjets

Staff report

5 JSSI Loaner Engine Rescues on the cover
JSSI Chairman & CEO Lou Seno
AOG Client in China

5 First Trip for JSSI BR710 is to Chendu marks his 58th return to his aviation
Staff report roots at the 60th EAA AirVenture.

PUBLISHER Publisher’s Retrospective
Louis C. Seno
Chairman & Chief Executive Officer Louis Seno Marks 58th
Jet Support Services, Inc. Trek to EAA AirVenture
[email protected]
For JSSI Chairman and CEO Louis C. Seno, 2012 marks his 58th consecutive atten-
EDITOR-IN-CHIEF dance at EAA AirVenture. A life-long aviation enthusiast, Lou Seno is here in Oshkosh with his
Gil Wolin JSSI colleagues and friends for the annual celebration of the past, present, and future of the world
of flight.
[email protected]
Lou Seno’s father, Louis Sr., a CFI with
EDITORIAL DIRECTORS more than 6,000 flight hours, who flew
Neil W. Book until the age of 83, sparked Lou’s fascina-
Co-President tion with flying, which led to a career in
business aviation and to ownership of
Jet Support Services, Inc. several aircraft.
[email protected]
Already a frequent passenger aboard
Susan K. Marr his father’s single-engine Piper Vagabond
Co-President and General Counsel aircraft, Lou began attending the annual
event at age six, thus missing only the
Jet Support Services, Inc. first two years of the EAA Fly-In
[email protected] Convention’s (as it was formerly known)
sixty years.
George J. Kleros
Senior VP, Technical Services Operations As Lou tells the story, in May of 1955, Lou Seno arrives at EAA Oshkosh in Baby Ace N4945E in 1971.
EAA founder Paul H. Poberezny wrote an article for the May issue of Mechanics Illustrated maga-
Jet Support Services, Inc. zine titled “How to Build Your Own Airplane for $800, Including Engine.” Back then the maga-
[email protected] zine cost 25 cents. “Dad went down to the corner Steinway Drugstore the day the edition hit the
newsstand,” Lou remembers fondly, “and that’s all it took. Later that summer, Dad and I headed
Susy Uribe to the 3rd annual EAA Fly-in at Milwaukee’s Curtiss-Wright (now Timmerman) Airfield to learn
Marketing Manager more. We travelled with my Uncle Aldo, in his brand new Ford Victoria. Dad had just soloed Uncle
Jet Support Services, Inc. Aldo, and all three of us were excited to be among other airplane enthusiasts.”
[email protected]
The “Ace” described in the article was an open cockpit, high wing parasol with a Continental
ART DIRECTION C-85-12 engine, based on a similar design dating back to the early 1930s, which featured a gangly
Ringston Media outrigger landing gear. The more modern “C” model used surplus J-3 landing gear legs and also
[email protected] borrowed the open J-3 type boot cowl exposing all four cylinders of the 65 horsepower
Continental engine. The “C” model had
CONTRIBUTORS no electrical system, requiring hand
Mark Winzar propping the wooden Sensenich.

Technical Services Manager “Upon returning home from
UK, Northern Europe, Asia & Australia Milwaukee, Dad was ready to build his
own. He quickly sent a $20 check off to
Jet Support Services, Inc. the Ace Aircraft Company of West Bend,
[email protected] Wisconsin, for a complete set of draw-
ings,” Lou recalls. “Shortly thereafter, he
Tim Coggin wrote a letter to Mr. Poberezny at his
Director of Technical Services, Europe, home in Hales Corners, Wisconsin.” The
basement of the Poberezny home served
Middle East, Africa, and Asia as the EAA headquarters for many years.
Jet Support Services, Inc. That now-famous basement has been
[email protected] recreated in the EAA Founders Wing at
the EAA Museum as a special tribute to
To write to the publisher: send an Paul Poberezny and his wife Audrey.
e-mail to [email protected].
“Dad received a return letter from Mr.
Editorial contributions should be addressed to: Poberezny, who invited us to come to Lou Seno, his Dad and brother Sal at the 1973 EAA Chicago area Fly-in.
JSSI Air Ways, 180 North Stetson Avenue, 29th Floor,
Chicago, IL 60601, and must be accompanied by return Summer 2012 JSSI Air Ways 2
postage. Publisher assumes no responsibility for safety
of artwork, photographs, or manuscripts.

Permissions: Material in this publication may not be
reproduced, stored in a retrieval system, or transmitted
in any form or by any means (electronic, mechanical,
photocopying, recording or otherwise) without the prior
written permission of the publisher.

The views and opinions expressed in JSSI Air Ways are
those of the authors and do not necessarily reflect the policy
or position of JSSI. Articles presented in this publication are
for general information and educational purposes and do not
constitute legal or financial advice.

©Copyright 2012 by Jet Support Services, Inc.

All rights reserved. Printed in the USA

Publisher’s Retrospective

Hales Corners following receipt of the plans in order to discuss the Lou Sr. flying the 1976 commemorative “Perimeter of the US” flight. Lou Seno
project in more detail. “Before I knew it,” Lou says, “Dad and I were
in his 1954 Chevy Bel Air headed north. We spent the entire after- just how good the finished aircraft looked with all those hand rubbed
noon in the Pobereznys’ basement discussing all facets of the project, coats of butyrate dope.”
and didn’t turn around to leave for home until we heard Mrs.
Poberezny preparing dinner!” On a calm July evening in 1961, N4954E lifted off for the very first
time from Runway 4 at DuPage County Airport (DPA) in the western
Fast forward to summer 1956. The Seno family purchased a new suburbs of Chicago. Several years later, the Ace Aircraft Company
home in the western suburbs of Chicago, one with a particularly large designed a two place side-by-side model called the “Junior Ace”; uti-
basement. Before the contract was signed, Louis Sr. very carefully lizing the same wings, tail features, engine and landing gear.
scaled out the wings and fuselage of the Ace, making sure they would
come out of the basement with no trouble. The family moved into the Not long after the new model was introduced, B and F Aircraft
house in late August, just in time for Lou and his sister to begin the Supply located in nearby Oak Lawn, Illinois, delivered a load of tub-
new school year. Later that fall, Louis Sr. and Aldo began cutting ing, and in relatively short order, Louis Sr. was back in the basement
spruce and mahogany in order to facilitate construction of the Ace’s fabricating an entirely new fuselage. He test flew the “Junior Ace” in
two separate wing panels. July of 1966, just in time to get it to Rockford, Illinois later that month
for the start of the annual EAA Convention.
“Construction ‘kits’ were few and far between in those days,” Lou
continues. “Dad fabricated everything from raw materials, including During its active life, the aircraft had two different engine configu-
welding the entire chrome-molly steel tubing fuselage. Our Ace was rations and went through a complete restoration. After almost sixty
actually a ‘D’ model. The main difference was some minor design years of flying, Louis Sr. decided it was time to hang up his wings and
changes to both the ailerons and tail feathers. Dad decided to design made his official last flight in the Ace during the fall of 2007. In late
some of his own modifications. Our ‘D’ model had a fully enclosed fall of 2008, N4954E was donated to the Vintage Wings and Wheels
cowling which housed a freshly overhauled Continental C-85-12 en- Museum in Poplar Grove, Illinois, where she still is on display, paying
gine featuring a starter and a 40 AMP generator. He also fabricated a tribute to Louis Sr. and his accomplishments.
spring steel landing gear, reminiscent of what was installed on most
single engine Cessnas of that era. I remember how proud Dad was of “Aside from the Baby Ace and the Junior Ace, our beautiful Wag
Aero Sport Trainer (aka ‘Cuby’) won a bronze ‘Lindy’ award for out-
Lou and his Dad in the new basement working on the Baby Ace wing. standing workmanship at the 1988 EAA Convention,” says Lou. “Not
wanting to hang up his tools without building a modern-day compos-
ite aircraft, Dad and I (with help from my daughter Stephanie, as well
as my kid brother Sal) built a very nice example of the two place side-
by-side Pulsair design powered by a Lycoming 0-235 engine.

“In September 2010, Dad and I were invited to Paul’s 90th birthday
luncheon at the EAA Museum. We were truly honored to be asked to
share a few highlights from our story for Paul and his family,” remem-
bers Lou.

“Every year, this event makes me proud to be a part of aviation and
to see how far we’ve come during the last 58 years,” Lou says. “The
last few years have not been easy for the general aviation industry, but
I am optimistic for our future. There is nothing like an EAA
AirVenture event to make you feel grateful for the opportunities this
amazing industry provides us. I have a special bond with all of my
friends, colleagues and family members who have taken the trek to
AirVenture with me. We always leave with smiles on our faces and
start making plans to return next year.” ■

3 JSSI Air Ways Summer 2012 W ww. j e t s u p p o r t. c o m

JSSI Delivers Gold Service to
Olympic-Bound Business Jets

AOG Support Available for all Bizjets During the Games

istockphoto / rizon jet Are you travelling to London for the nical experts around the world who act as fers AOG support on a wide range of aircraft
trustworthy maintenance advisers when- at both its London and Doha locations.
XXX Summer Olympics? If so, you’ll be ever JSSI clients are faced with an AOG situ-
aboard one of the more than 3,000 business ation or need assistance arranging for “We have the best technical team in the
aircraft destined for London airspace during maintenance events. Rizon Jet is also a fully- UK, and they will be available to answer any
this international quadrennial event, ac- certified and approved MRO center and of- AOG calls and help our clients as well as
cording to UK Civil Aviation estimates. other London-bound operators get what they
Based at London Biggin Hill, Rizon Jet aircraft engineers need to get back in the air,” said George
You’ll need to have a slot reserved before are available 24 hours a day. Kleros, JSSI Senior Vice President, Technical
departing the US, as no IFR arrivals or de- Services Operations. “Having someone to
partures will be allowed into or out of call on whom you can trust, no matter where
London’s terminal maneuvering areas, you have a maintenance issue pop up is what
about 40 airports covering most of southeast JSSI is all about. This is a way for us to offer
England’s controlled airspace, without a slot. this experience to operators who aren’t fa-
miliar with JSSI,” he added.
And while slots may be a concern, the one
thing you won’t have to worry about is air- Brochures with detailed JSSI AOG service
craft on ground (AOG) maintenance support contact information will be available at
while in London. JSSI’s Technical Services Rizon Jet Fixed Based Operation. ■
team will be on hand, supporting all London-
area business jet travelers during the Games, The JSSI UK AOG hotline is +44 1252 526588.
July 27 through August 12. This number will be staffed round-the-clock as
always, by JSSI representatives ready to assist
JSSI has teamed with Biggin Hill-based business jet operators who may need assistance
Rizon Jet, to offer all business jet operators during the 2012 Olympic Games.
free access to JSSI technical advisors if
needed, during the Olympic Games. These
are just some of the more than 45 JSSI tech-

W ww. j e t s u p p o r t. c o m Summer 2012 JSSI Air Ways 4

JSSI Loaner Engine
Rescues AOG Client in China

First Trip for JSSI BR710 is to Chengdu

Importing the very first Rolls-Royce BR710 loaner en- of Beijing and 1,200 miles west of Shanghai. The unscheduled main- i st o c k p h o t o
tenance event had occurred the day before. By January 24, Rolls-
gine for installation on an AOG business jet in China would seem to Royce had grounded the aircraft and recommended pulling the
be challenging enough. engine and shipping it to one of its overhaul facilities for inspection
and, if necessary, repair. Knowing that a repair could take several
And to do it during the traditional Chinese New Year Festival, months, JSSI began making arrangements to install a loaner engine,
when normal business routines are suspended for seven days, is not to enable the owner to continue flying while the original engine was
a task for the faint-hearted. But that’s exactly what JSSI did, to help in the shop.
a Global Express client start off their Year of the Dragon on the right
foot. Or the right engine, at least. On February 1, Rolls-Royce completed a Spectro analysis, con-
firming the need for engine repair, and JSSI Technical Services
The Chinese New Year is the most important of all the Chinese Manager Mark Winzar sprung into action. Working with the air-
holidays. The “Spring Festival” as it also is known, marks the end of
winter and is celebrated for seven consecutive days. Red lanterns decorate a Chinese temple during the Chinese New Year (Spring Festival).

On January 23, the first day of the Festival, JSSI first learned that
our client was AOG in Chengdu, China, some 1,100 miles southwest

5 JSSI Air Ways Summer 2012 W ww. j e t s u p p o r t. c o m

Tim Coggin Mark Winzar

craft’s management company, Mark and his JSSI team collaborated make this happen,” said Winzar. “There were many moving pieces
with the Rolls-Royce Regional Customer Network and Bombardier but everyone was determined to make this happen for the customer.
to make all the necessary arrangements to complete the complex There were a million things that could have gone wrong, and we had
engine removal and loaner installation. our share of road blocks along the way — like discovering that cer-
tain engine components were on an ‘import restriction list.’
JSSI created a Rolls-Royce BR710 engine loaner pool last year to
enable our Global Express clients to keep flying when their aircraft “But we found ways to keep it moving and never gave up,” said
are down for scheduled or unscheduled engine maintenance events. Winzar.
While using a rental engine is common practice when maintenance
requires removal, availability of these engines is very limited. “We couldn’t have predicted that the first time a BR710 loaner
Fortunately, JSSI had a BR710 loaner ready to ship to China. went into service would be in China,” stated Tim Coggin, JSSI
Director of Technical Services, Europe, Middle East, Africa, and
Removing and exporting the original engine was one thing, and Asia, “but this is exactly why we acquired the BR710 engines: to help
the importing of the JSSI BR710 loaner quite another. This was the keep our clients flying, anywhere and everywhere in the world.”
first event of its kind for China, and required literally thousands of
emails and phone calls in order to arrange hangar space to accom- In early April, the original engine arrived at a repair facility, and
plish the R and R, secure necessary labor and parts, as well as trans- not until mid-June were the repairs complete. As it turned out, this
late all contracts and shipping documents into Mandarin. client was able to keep flying for those 3½ months, thanks to JSSI’s
available loaner engine, prompt response, and expertise. ■
By February 13, all arrangements had been made. The engine
swap was completed on February 27 and the aircraft returned to
service.

“It took a lot of coordination and teamwork with the aircraft man-
agement company and the OEM’s Regional Customer Managers to

JSSI: Efficiency Experts

Customs agents initially quoted no less than 3 months
to get the damaged engine shipped to a repair station.
JSSI, with the help of the aircraft management company
and Rolls-Royce Customer Care Network staff, had the
engine on its way to Rolls-Royce East Killbride in 5 weeks!

The JSSI BR710 being prepared for shipment.

W ww. j e t s u p p o r t. c o m Summer 2012 JSSI Air Ways 6

Niki Lauda’s Winning Formula For

Aviation Maintenance Success

After 8 Business Jets, 3 Airlines and 25 Formula One Racing Wins
Niki Lauda Knows How To Manage Maintenance Costs

So When Niki Lauda Had To Select An Hourly Cost ®
Maintenance Program For His Bombardier Global 5000,

He Chose JSSI.

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For more information on how to make JSSI a part of your winning team, call us at 312 644 4444, or write to [email protected]

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