June_XPD_Newsletter_2019_final

Recent News Group Profiles New Services Corporate Responsibility Activities










Xpediator Plc NEWSLETTER




June 2019 edition

Newsletter 1.0






CONTENTS
Page:
Opening message - Stephen Blyth................................ 2

Recent Appointments................................................. 3

Interview - Eric Buggy................................................ 3-4


Interview - Colin Dowling.......................................... 5-6

Interview - John Eynon.............................................. 7-8

EshopWedrop news.................................................... 9


Xpediator selects Transaid......................................... 10

Delamode news........................................................... 11

Affinity update.............................................................. 12


Company Spotlight - Pall-Ex Romania.................... 13-15

Tribute - Bob Shayler.................................................. 16

Employee spotlight - Darren Copperthwaite........ 17


Employee spotlight - Paul Nichols........................... 18

Whisteblowing Policy................................................. 19

Launch of BuzzBrand.................................................. 20


The Notice Board........................................................ 21

The Competition - win Amazon Vouchers............. 22



















@Xpediator


Xpediator

xpediator.com

1.

Opening letter



Message from Stephen Blyth, CEO Xpediator Plc

June 2019 edition

The following changes will take effect from
1st September 2019:
• Myself currently as Chief Executive Officer
(CEO), will become Executive Chairman;
Welcome • Stuart Howard, currently Chief Financial
Officer (CFO), will become Chief Executive
Officer (CEO); and
I am delighted to be writing my first message in our new • Alex Borrelli, currently Non-Executive
Xpediator newsletter. Chairman, will become Senior Independent
Non-Executive Director.
2018 was a transformative year for Xpediator and it has
been a pleasure to welcome new companies and employees We remain focused on expanding the Group
to the Group and be a part of our continued growth. We organically and through acquisition and we
achieved many of our objectives in terms of acquisition have a pipeline of opportunities that are in
targets and expanding the scale of the Group, but most varying stages of negotiation. Our acquisition
importantly we are well placed to continue to grow. targets are selected on the basis they will en-
hance the Group’s existing market presence,
I was delighted with our full year results, which show the add further service capabilities and benefit
Group’s significant expansion in 2018 with revenue increasing significantly from being a part of the wider
by 54.1% to £179.2 million and reported profit before tax Xpediator Group.
increasing by 130.5% to £5.6 million. The financial results
achieved in 2018 evidence the progress we have made The Board is strategically planning to invest
across all our markets. Through a combination of organic alongside the growth of the business to
growth and complementary acquisition we are seeing positive ensure the company has the resources and
performances across all our divisions. Good cash generation infrastructure to manage the enlarged Group.
during the year reflected a strong focus on working capital Over the last 12 months the Company has
and increased financial disciplines. The Group has a solid made a number of senior appointments
financial base with the financial headroom to support our including Stuart Howard, (CFO and soon to
future ambitions. This rate of growth continues the momen- become CEO), Michael Grange, our new Chief
tum from the previous year as the Group establishes a network Financial Officer and COO eCommere, Simon
of freight and logistics management operations across the Youd, Head of M&A and Integration and most
UK and Europe. recently Jon Wright, COO of UK logistics. We
are also actively recruiting a Group HR
Pleasingly the outlook for 2019 and beyond is very positive Director to complete the management team.
and we anticipate another year of strong organic growth
and implementation of many new projects In 2019, the Company will focus investment
throughout our businesses. into expanding the Group’s physical and digital
infrastructure.
As recently announced we have made
some positional changes to our Board I would like to take this opportunity to
to support the enlarged business, thank each and every one of you for the
whilst also enabling the Group to con- contributions you make to helping the Group
tinue to grow. meet its strategic objectives and I look
forward with great excitement to what 2019
will bring us.

Yours sincerely,
Stephen Blyth
CEO, Xpediator Plc 2.

New Senior Appointments




























Stuart Howard Michael Grange Simon Youd Jon Wright Dan Harris
CFO CIO & CEO eCommerce M&A and Integration COO Logistics (UK) IT Infrastructure Services
(to become CEO on 1st & Operations Director
September 2019)


The interview


Eric Buggy - Regional Express


When Eric Buggy founded Regional Express in 2012 he began PART OF XPEDIATOR PLC
with a blank piece of paper. Now he is part of a company
with a turnover of over £8m. “I don’t think we have done too
badly,” he says. “There are many exciting projects in the pipe-
line and anyway they won’t let me go just yet.”
Regional Express became part of the Xpediator Group in he jokes.
November 2017, the Group’s second acquisition.
As a freight forwarder, Regional’s biggest
At that point Eric, the Chief Executive Officer, contemplated customer is the global giant Amazon,
retirement. “But that isn’t going to happen just yet as I am transporting the online organisation’s orders
enjoying this new chapter in Regional’s evolution.” out of America and across the UK.

“Amazon has a vast number of companies
selling on its website and they recommend
us to Amazon sellers. We effectively secured
around 900 new clients last year.

“We are growing all the time but the really
good thing about being under the Xpediator
umbrella is that we can keep our own identity
and that is important”

“We are a trusted brand with an excellent
reputation and it is vital from our customers’
point of view, that that doesn’t change.”


3.

is to accommodate the evolving requirements
of its current clients, whilst providing a facility
to support the growth and acquisition of new
eCommerce related business.
Regional Express offers a total package for clients and that The new warehouse is in an excellent location
includes VAT registration, advice on returns and VAT filing for air, sea and road freight, as it is positioned
and payment. This gives clients peace of mind that they are less than 3 miles from the container port of
fully UK compliant. Southampton, with quick links to both the M3

and M27 motorways.
Eric began his career in logistics at London’s Heathrow
Airport 46 years ago. He moved to Bournemouth in 1990 The warehouse contains an office and private
to work for a large company and rose to become Managing yard within the self-contained 1.15 acre site
Director. In 2012, he left to start the journey of establishing and also offers:
Regional Express with his co-partner Geoff Evans, setting
up serviced offices in Romsey. • racking for pallet storage;
• a mezzanine floor for fulfilment storage; and
“Being part of Xpediator was the perfect match • a fully-implemented Access Delta
for me. We are talking to divisions throughout the Warehouse System, resulting in an

Group to maximise synergises and working as a automated and integrated storage and
fulfilment service.
team, all with our separate skills, specialisms and
identities” Managing Director of Regional Express, Neil
Curran said:
Eric spends his spare time on the golf course and following
his beloved AFC Bournemouth at home and away. He is a “The new warehouse reflects the growth in the
life vice-president of the Premier League club, an honour business as well as positioning us to be able to
bestowed in appreciation of his support when the Cherries meet future demand. Speed and efficiency are
were languishing at the very bottom of the football league key to our business and this new site will assist
ten years ago and things looked bleak. “I’m enjoying the club us in meeting these goals for both air and sea
being in the dizzy heights of the Premier League now.” he freight. The additional warehouse space also
says...along with his business success too, no doubt. facilitates our strategic plans to further enhance
our fulfilment services for current clients, whilst
providing a platform to attract new clients within
The news the eCommerce sector.”





Regional Express moves into new Southampton warehouse

Regional Express has signed a 10 year lease on attractive
commercial terms for a new 19,289 sq. ft warehouse facility
in Southampton, close to the port.

As part of its strategic growth plans Regional Express is
developing its specialist eCommerce fulfilment services and
the rationale for adding a further 19,289 sq. ft. of warehouse
















4.

Colin Dowling



Managing Director - Anglia Forwarding








Colin Dowling says Anglia Forwarding offers “total
international logistics solutions.”

In other words, the company can deliver anything to
anyone, anywhere in the world, at any time, by land,
sea or air.


“Yes, I suppose that just about covers it.” says the Managing The Group also has an eCommerce expertise
Director, who joined the company in 1987. “We find the that will benefit Anglia Forwarding’s clients,
best solution in terms of service and price for all our Colin believes.
customers, wherever they are.”
Anglia has also been a longstanding business
Anglia Forwarding became part of Xpediator in June 2018. partner of global network the United Shipping
Its established reputation and business lines made it an Association, with access to 375 offices and
attractive proposition for Xpediator. 5,000 staff across the world. Anglia has also
been a longstanding business partner of
“It’s a great move for us because we are able to global network the United Shipping
work as an enlarged group and share the expertise Association, with access to 375 offices
and 5,000 staff across the world.
and specialisms across the group.” said Colin.


“It’s a very exciting move forward.”


The company is based in Rainham, Essex, but also has
facilities in Birmingham, a dedicated air freight office at
London Heathrow and a presence at Felixstowe to deal
with ocean freight clearance. Anglia Forwarding conducts
much of its business with China, Japan, India and Bangladesh
both sending out freight but also in bringing it into the UK.
The United States is also a key market.


One area of expansion is Western Europe, which fits well
with the strength of another member of the Xpediator
Group, Delamode, in Eastern Europe.

“We are working closely together to develop that market. It’s
one of several big advantages of being under the Xpediator
umbrella.”












3. 5.

Background...

“I feel it’s absolutely vital for staff to look
The company was set up by Terry Munday in 1971 and forward to coming to work, to have fun
Colin joined when his then employer, Defoy International, and to be able to show initiative and take
was taken over by Anglia in 1987. He later became a decisions. That’s what we try to achieve
Director and then Managing Director in 2013. “When I left here as well as enabling everyone to
school, I started at a small domestic haulage company but I continually develop their skills and
always knew I really wanted to be involved in international knowledge. I think if you have happy staff
transport.” said Colin. you will have happy customers.”


“I began at the grass roots, rose up through the ranks and In his spare time Colin likes to keep fit by
pretty much did everything in the business. I think that was running, cycling and swimming. “But don’t
an excellent way to get a handle on all aspects of the run away with the idea that I’m some kind
industry.” Colin says the culture of a company is critical to of triathlete or anything. Nothing could be
its success. further from the truth.” he laughs.














3. 6.

John Eynon



Managing Director - Import Services








There is one thing the Managing Director of Import Services,
John Eynon, wants to make clear from the outset.

“We are neither freight forwarders or a haulage company.”
he says.
Whilst the emphasis of the company is very
“Our core activity is to provide each of our clients much on the provision of warehousing and
with long-term port centric logistics solutions”. pre-retail preparation, the management of
inbound containers (5500 TEU annually)
and outbound transportation (parcels, pallets
John is the founder and Managing Director of the and full loads) is a very significant part of
Southampton-based company and has spent most of his the operation. Large volumes are destined
working life in contract warehousing and distribution.
for major retailers and building strong
relationships with those retailers is a very
Import Services Limited is the latest to join the Xpediator important part of the Import Services
Group. Import Services provides warehousing facilities strategy.
for importers of consumer products mainly from China,
for distribution into the retail market, principally through
business to business channels. 75% of the volume is Import Services has a warehouse of around
263,000 square feet inside the container
delivered into the UK, the remainder to European terminal at Southampton Port, the only
destinations. company to have such a strategically located
facility. It has two more warehouses, each of
100,000 square feet, in the local area.





































7.

“We like long term relationships and with
All the sites are HMRC customs bonds and that brings a culture of doing your best to
operate with full AEO approvals. keep clients happy, always trying to improve
what you do, eliminating the risks as much
The client base is predominantly international and includes as you can and maintaining the very highest
a number of well-known toy, sporting equipment and standards.”
houseware companies, including Srixon Sports Europe, Flair,
Art Marketing, Melissa & Doug, Talking Tables, Benross, Import Services is nearly 35 years old, but
Jazwares, Learning Resources, Voyager Systems and Jakks John is still as passionate as ever about
Pacific. logistics. “I think it’s a fascinating business.
It’s not easy to have a dinner conversation
Import Services is a busy, 24 hour-a-day operation and has about, but when you do start talking to
100 employees with as many as 200 agency staff employed people about how the things they buy
at the busiest periods. actually get onto the supermarket shelves,
they find the process quite interesting.”
Unsurprisingly, with toys being a large part of the business,
the months leading up to Christmas are intensive. The stability and continuity of being part of
Xpediator is very important to John, who
The culture of the business is critical says John, who at 75, has one eye on retirement. “It helps
established Import Services in 1984. “Most of our clients reassure me about the future and that’s also
have been with us for a long time and client retention is critical for our clients and for our staff.”
immensely important to us. That most new clients join us
as a consequence of an existing client’s recommendation is
testament to the strategy.”
8.

EshopWedrop expands into New Markets


EshopWedrop supports Leeds University
Business School students

EshopWedrop has been selected to support
Leeds University Business School with its
student’s company marketing project (CMP).
EshopWedrop, Xpediator’s cross border international
delivery solution, has launched further franchisees in the Olia Glekezi, Digital Marketing Strategist,
UK, USA, Greece, Poland and will do so shortly in Hong Xpediator Plc and Olivia Blyth, Franchise
Kong. Development Manager, EshopWedrop,
recently presented and briefed an audience
EshopWedrop, is transforming the way consumers shop of students regarding the EshopWedrop
and purchase products online by offering a fully integrated model and plans for expansion, including USA,
cross-border, International online delivery solution. This Hong Kong and India. EshopWedrop will now
presents consumers with the freedom and ease to purchase work and guide 6 teams of 6 to enable the
from online retailers in Europe, USA and soon Asia. Ordered students to conduct in-depth market analysis,
products are then delivered via the EshopWedrop network market research and product evaluations.
directly to the consumer, or to a collection point of the
consumers choice. Dave Gladen, Xpediator Group Marketing
Manager commented “As a Group we are
Due to the nature of EshopWedrop’s delivery network the delighted that EshopWedrop has been
tariffs are priced so that even with the cost of transport selected as a project of interest by the
included, online purchases are not prohibitive for the university and look forward to supporting
consumer, meaning consumers can continue to shop the students throughout the process. The
online in Europe and USA without having to incur high CMP module is an essential part of the
delivery rates. students MSc International Marketing
Management degree where they are given
EshopWedrop has now established franchise partners in the opportunity to work within a ‘live’
Albania, Belarus, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, business environment in a consultancy
Poland, Romania, Greece, Hong Kong, the UK and the USA. capacity. We are looking forward with great
interest to see the students’ final results.”
“The vision for EshopWedrop is to create a revolutionary global
brand that creates a single online market for consumers to buy According to the Module Leader, Leeds
goods internationally and have them delivered quickly and cost University Business School Sally Chan, “Our
effectively, regardless of their country of origin.” students are very bright and can deal with
most challenges. A large number of our
students also come from overseas countries,
such as, China and India and may offer
practical skills that could benefit businesses
interested in these markets.”



20% employee discount


As a valued employee of the Xpediator Plc Group, EshopWedrop offers staff a 20%
delivery discount when using EshopWedrop*


Please use the following promo code when
signing up at the relevant country website:


ESWD20


Terms & conditions
*The discount and promocode is only valid for employees. It will become invalid upon an employee leaving the company.
* The special employee discount is available for unlimited use but is limited to a total discount value of £10/€10 per
transaction. 9.

Transaid



Xpediator selects Transaid as its charity partner








As part of our partnership commitment we
will be supporting Transaid with a number
of their initiatives, as well as encouraging our
offices to raise funds for the organisation –
bake sales, raffles etc.


Founded by Save the Children, The Chartered Institute of
Logistics and Transport (CILT), and its Patron, HRH The
Princess Royal, the international development organisation
shares 25 years’ worth of expertise in 23 countries with
partners and governments.

In sub-saharan Africa, road deaths are the third biggest
killer, following HIV/AIDS and Malaria (Source: The World Bank)
and the problem will only rise with the growing population.
Drivers, as well as pedestrians, are at risk every time they
sit behind the wheel due to a lack of legal enforcement and
training, and badly maintained and overloaded vehicles.
Transaid’s focus is on professional driver training, transport Help support with Transaid Challenges
management systems, and improving rural access to
transport, in an attempt to solve the biggest transport Additionally, Transaid are looking for
challenges in these economically developing countries. representatives to support their 2019
Transaid Challenges, this includes running,
Furthermore, people living in rural areas of Africa often cycling and triathlon events. If these are
struggle to access vital services. It is claimed that around of interest and you would like to help raise
75% of maternal deaths can be avoided through timely money for a fantastic organisation, please
access to vital childbirth-related care (Source: The World Bank). email Dave Gladen, Group Marketing
Manager: [email protected]
To help overcome this problem the charity’s ‘Emergency
Transport Scheme’ assists with teaching preventive
vehicle maintenance management and introducing local,
low-cost transport solutions, including its innovative bicycle
ambulance.

Please feel free to visit the Transaid website for more
information about their valuable work:
www.transaid.org














Transaid Bicycle 10.

Delamode news













Delamode becomes members of the United
Shipping Network.







Gill Mansfield: Special mention

Gill Mansfield, who works for the Delamode
UK logistics division, reached her 20-year
long service milestone in 2018.


Initially joining the United Shipping Network will be
Delamode’s offices in Bulgaria, Latvia, Macedonia,
Montenegro, Moldova and Serbia.

United Shipping Inc. is a worldwide network of
independently owned and locally operated freight
forwarders and customs brokers. Represented in 85
countries and with 430 offices around the world the
network uses state-of-the-art technology to provide
importers and exporters with global reach along with
the expertise of local, independent brokers.

Shaun Godfrey, COO – Freight Forwarding, for Xpediator
Plc, commented:

“The introduction and opportunity to join the United Gill’s commitment and significant
Shipping network came through Anglia Forwarding Ltd, contributions during this period were
having worked successfully for many years within the recognised and celebrated with Directors
United Shipping network. As such, we are excited and and staff.
positive that our Delamode colleagues will be able to
support the United Shipping network with similar services Gill’s tireless work ethic has contributed
within Eastern Europe, a significant growth area and significantly to the evolution and success of
presenting lots of commercial opportunities for United the Delamode UK’s Logistics Department.
Shipping network members. We are very proud that these Her commitment to the company and fellow
Delamode offices will be joining such an established employees, as well as enthusiasm and work
worldwide network and benefiting from the advantages ethos, are an inspiration to all who have had
of becoming part of a multinational logistics cooperation.” the pleasure to work with her.









11.

Affinity expanding














Affinity Transport Solutions to affinity

expand operations...
Transport Solutions





Leasing project on its way

The Affinity Division is also at the early stages
of working on the implementation of another
exciting project, a new commercial vehicle
leasing product.

The Affinity division is embarking on a period of geographical In Romania alone, there was an +11.5% year-
expansion in new country territories. Working in close on-year increase in commercial vehicle
collaboration with Delamode Bulgaria the first targeted registrations. Coupled with Affinity’s
country is Bulgaria, with more countries to follow. customer database of over 2,000 customers
this potentially presents the division with an
Dana Antohi, COO Affinity Transport Solutions, commented attractive service product addition.


“We are excited by the prospects and Discussions are ongoing with reputable
finance partners and once a partnership is
opportunities that the Bulgarian market offers. established the leasing service will initially
We owe a great deal of appreciation to Yordan be set up and rolled out in Romania. Further
Stoyanov for his and the Delamode Bulgarian opportunities to expand the finance leasing
team’s support in sharing vital information about operations are present across Europe, in locations
where Xpediator companies are present, for
the local cultures and the key requirements of example the Balkans regions.
Bulgarian transport companies.”
In preparation of the launch of the leasing
Dana added “Working together with Delamode Bulgaria has service proposition, a truck trading website
provided us with vital insights into the Bulgarian market, has been developed, a European portal
which importantly allows us to adapt and tailor the Affinity network for buying and selling used trucks.
service provision to meet the exact requirements and challenges Affinity Truck Traders primary activity is to
faced by truckers in Bulgaria.” help commercial vehicle retailers compete
effectively in the marketplace in order to sell
vehicles, whilst providing the opportunity to
cross-sell the pending new leasing products.











11. 12.

Company Spotlight



























Pall-Ex Romania is the leading palletised
freight distribution network in Romania. The Pall-Ex Romania model offers ultimate
efficiency by collecting and consolidating
In 2011, the Group was awarded the franchise for goods locally.
Pall-Ex Romania and was the founder member of the
alliance, which is connected to Pall-Ex UK and The network modelled is a process that
Europe networks. efficiently uses the resources of 33 network
members across Romania to deliver
In the first year, Pall-Ex Romania delivered 44,000 pallets, customers’ goods via the best and quickest
since then the operation has been hugely successful and means possible.
in 2018 delivered 607,000 pallets.
Each member collects the pallet shipments
The network concept operates on a basis of a palletised from customers and delivers it to the hub,
freight express transport services, using a network of located in Sibiu, central Romania. At the hub
regional and central hubs to deliver goods within 24-48 hrs it is sorted and loaded into the member’s
throughout Romania. truck that is responsible for delivery to the
postal destination region.

































3. 13.

Pall-Ex Romania



An organic growth story








Growth continues

The network was the first ever pallet network to be
establish in Eastern Europe. Since its inception, the
network has grown, developed and matured at an
impressive rate and is now amongst the market leaders
within the Romanian logistics sector.

The network now extends to more than 33 members
across Romania and averaged in access of 50,000 pallets
on average per month in 2018.

Named network of the year
Two million... Pall-Ex Romania received the European

Network of the Year Award at Pall-Ex UK
Group’s annual ceremony, which brought
In 2019 the network together Pall-Ex’s European partners and
over 90 haulage companies from across
delivered its 2 millionth the UK.


pallet. The Pall-Ex Romania network was selected
as a winner due to its growth, compliance,
quality distribution and communication
over the last 12 months.

This award marked the end of a very
successful year for Pall-Ex Romania. The
company has secured a number of new
clients, increased pallet volume and
developed and launched new IT software
to improve member and user experience.













Stat highlights...


March 2017 - 1 million pallets delivered
January 2019 - 2 million pallets delivered
+607,000 pallets delivered in 2018

14.

Pall-Ex Romania opens one of the most
modern logistics hubs in Sibiu, Romania

The cross dock is one of the most modern Pall-Ex hubs
in Europe, both from the viewpoint of the efficiency of
the operations and the level of palletised goods it can
handle.


The 6,000 sqm terminal has 24 gates, which allows
for the loading and unloading of 24 trucks at the same
time. Moreover, the inside space is completed by a 3,000 “We are proud of the result of this year’s
sq. metre open parking lot, exclusively intended for trucks work. The new hub is representative for both
waiting for loading or unloading, ensuring even more our mission and our approach to embracing
efficiency. The advantages of this new terminal, both for service quality. Everything was drawn, de-
the company and, most importantly, for its clients, will signed and built according to our experience
nevertheless become obvious in its first operating month: in pallet distribution.”
the number of pallets that can be handled increases from Danor Ionescu, COO – Logistics
2,000 to 3,500 per night, and the truck loading/unloading
time drops from 7 to 5 hours. The new hub also hosts the company’s main
offices. Pall-Ex Romania employees will enjoy
modern offices with many facilities, as they
were designed based on the concept of
collaborative work, in which people are
encouraged to interact as much as possible
and to find solutions as a team.





































15.

The tribute



Bob Shayler - Import Services


30 years continuous service with
Import Services!

Bob started with Import Services on the
1st April 1989 and unbelievably has never
taken a day off sick in all of his 30 years’

service, an extraordinary and impressive
achievement.

In addition to Bob’s Training and Development role as part
of the Operations support and development team, he looks
after all the critical-to-life areas of facility management,
such as fire protection and health and safety. and has now passed the 30 year service
mark in his second career, a quite remarkable
achievement. I would like to personally
thank Bob for his dedication, loyalty and
commitment to the Company and for his
many achievements over the years.”

“Bob has always performed every part of his
role in a professional and exemplary way. We
often receive very positive comments about
him, his knowledge and his care and attention
to detail, from Insurers who attend to inspect
our sites as part of their risk management
protocols”


A stand out example was the creation of
the Centre of Excellence (it’s now called

Bob has always been supportive and kind to colleagues, the OSDG) 12 years ago to lead training and
over his many years he has also trained and developed development, which Bob started with Roger
thousands of our people including agency staff, but key to provide every employee with opportunity
to his long success is his approach in treating everyone through training and development to create
the same no matter where you come from. Many of our a better business. It has been a huge success
successful Managers have been developed and nurtured evidenced by our Investor in People
by Bob and he is held in high regard by all who spend time accreditation held for the past 12 years
with him. and continues to underpin everything we
do to support our people.
Roger Loveless, Operations Director, Import Services com-
ments, “I first met Bob 29 years ago, he had already com- Roger continues, “30 years’ loyal service
pleted one career at that time with 22 years’ service in the for a kind, humble man. It’s been a real
Army pleasure working with you Bob and we are a
far better safer Company for your presence
and dedicated effort over such a long time.”

Bob comments, “I have enjoyed every
minute of each day at Import Services
working with great people who work
extremely hard to deliver the World Class
service our clients deserve.”


16.

Employee Spotlight



Darren Copperthwaite - Anglia Forwarding









Name
Darren Copperthwaite
Company
Anglia Forwarding Limited
Job Title
Ocean Supervisor – Rainham Office

Length of service
12 years

Brief Description of job role
Import& Export Operations and overseeing general
department functions and processes


Hobbies / things you do in your spare time?
I am a keen gym goer and have a season ticket for West Ham.


What do you enjoy most about your role?
Each day is never the same within my role and always
presents opportunities to learn and expand my experience.


Most Embarrassing moment?
Has to be having to stand up in front of my school year
and do a joint science presentation

Interesting fact about yourself?
I can dead lift 225 Kgs

If you could have one wish what would it be?
Obviously win the lottery! or World Peace


What is your favourite film?
Conair

Who is your favourite celebrity?
Dwayne Johnson or Holly Willoughby


What is your favourite food of choice?
Steak









Steak, Darren’s favourite food of choice


3. 17.

Employee Spotlight



Paul Nichols - Benfleet Forwarding









Name
Paul Nichols
Company
Benfleet Forwarding Limited
Job Title
Branch Manager – Benfleet

Length of service
12 years Tom Cruise, Paul’s favourite actor

Brief Description of job role
In January I was delighted to be appointed as the Branch Manager of the Benfleet office. My previous roles
were European Operations Manager, which included the overseeing of Italian imports.


What do you enjoy most about your role?
Having the additional responsibilities that my new role now includes and the uniqueness of the logistics
industry. Every day throws up a new scenario and the variation of projects and challenges is something I
really enjoy.

Hobbies / things you do in your spare time?
Mainly playing and watching cricket. I have recently taken up running and regularly take part in my local
5kmPark Runs and have been known to enter 10km running events.


Most Embarrassing moment?
My colleagues will say there are too many to mention. I am very accident prone! It would no doubt be car
related and I have ended with my car propped in the middle of a roundabout after skidding in the rain with
other drivers looking on in amusement. I have also ended up in a ditch while giving way a little too much
down a Billericay country lane and had to be hoisted out by the AA.


Interesting fact about yourself?
When I was younger I played in the same Football and Cricket Team as Frank Lampard from the age of 8-16
and was quite a close friend of his during this period. I recently was in touch with him for a 25 year reunion
of our team and he sent us signed shirts and a video message.

If you could have one wish what would it be?
I wish there could be a cure for all terminal diseases and in particular cancer.


What is your favourite film?
A Few Good Men


Who is your favourite celebrity?
Tom Cruise


What is your favourite food of choice?
Very partial to Chinese Takeaway, but I am a renowned big eater so there are not many foods I do not like.



18.

Whistleblowing policy































Xpediator introduces whistleblowing policy
It is the Group board’s commitment to
The Group’s Board has implemented a ‘Whistleblowing’ protect the identity of any employee who
Policy as a measure to safeguard the Group and its raises a concern, however it must be
employees. Whilst the introduction of a Whistleblowing appreciated that any investigation process
Policy is good corporate governance practice, importantly may reveal the source of the information
it also provides our employees with a process to raise any and a statement may be required as part
suspected wrong doings, misconduct or illegal acts that they of the evidence.
have witnessed or become aware of.
Alex Borrelli has been selected as the Group’s
As a Group we are committed to promoting the highest Whistleblowing contact.
possible standards of openness, integrity and accountability.
In line with this commitment we in turn expect employees To raise a concern you have, the following
and other associated stakeholders who have serious contact methods can be used:
concerns to come forward and voice those concerns.
As a Group our aims are: Tel: 0333 320 1622

• To encourage employees to feel confident in raising Email: [email protected]
serious concerns and to question and act upon concerns
about practice Mailing address: 710 Avenue West, Skyline
120, Great Notley, Essex, CM77 7AA
• To provide avenues for employees to raise concerns and
receive feedback on any action taken A full copy of our Whistleblowing Policy can
also be found on our website:
• To reassure employees that they will be protected from https://xpediator.com/whistleblowing-policy
reprisals or victimisation if they have a reasonable belief that
any disclosure was made in good faith

The Group recognises that employees will only openly
raise their concerns via a confidential process and this is
why the policy has been implemented.






19.

“Personally it has been fantastic
to be part of the creation of
BuzzBrand and seeing the concept
Launch of BuzzBrand
evolve from an idea to now a

We are delighted to announce the formation of BuzzBrand, business already serving customers.
a new Xpediator Plc company. This is immensely satisfying and is
testament to the efforts of everyone
BuzzBrand becomes part of our eCommerce division
and sits under the leadership of Michael Grange, CIO involved in the project.”
& COO eCommerce.
Michael added:
eCommerce is a growing and flourishing industry but often
for new ventures and even more established businesses “Starting and scaling an eCommerce
managing and growing an eCommerce business is a business can be a complicated and
challenging and daunting process. Upon identifying this as confusing process. The BuzzBrand concept
a gap in the marketplace BuzzBrand has been established offers a personalised set of services, to
to provide eCommerce businesses, from start-ups to more help-start up, small and medium size
established ventures, with solutions that are tailored to eCommerce businesses overcome these
support and nurture growth. challenges so that they can grow their
business in a sustainable manner.”
Using the Group’s expertise BuzzBrand will serve and
optimise customers businesses with the offer of a plethora Heavily involved in the launch and
of service options, ranging from business consultancy and development of BuzzBrand, is Jana
marketing to logistics and fulfilment services. Dojavova, who joined the Group earlier in
the year as Head of Account Management.
Michael Grange, CIO & COO eCommerce commenting on Jana is the lead person for the BuzzBrand
project and going forward is responsible
of the management of existing client
relationships and development of
new business.




































20.

Events Fundraising & other news



Import Services raised £8,109.60 for charity in 2018.

Red nose day at the Delamode Plc office - Food bake day
to rasie funds for red nose day.
All employees eligible
Notice board... Big Yellow Friday to raise funds by Import Services for
the Children’s Liver Disease Foundation.

Delamode Baltics colleagues took part in extreme
5 &10km running event.

Delamode does cracking effort in Easter egg donation for Charity

Delamode Romania office celebrating international
women’s day.
Big Yellow fund raise @ Import Services
Regional Express moves to new warehouse.

Pall-Ex Romania delivers 2millionth parcel.

Delamode and Anglia Forwarding representatives
attend 152nd UCI conference.

Paul Snookes, Anglia Forwarding attends CLN
conference in Manilla.

Benfleet Forwarding launches new website
International womens day in Romania www.benfleet.org

Colin Dowling, Managing Director – Anglia Forwarding completed
the Vitality London 10k, whilst Terry Wilson, Business Development
Manager – Anglia Forwarding, took part in The Big Half Marathon in
London.

Sticking our neck out for clients...
The Delamode UK forwarding department recently took
a client’s unique booking for the handling and delivery of
a giraffe statue from the UK to Bucharest, Romania. [image below]
Delamode Baltics extreme challenge Colin Dowling (10k run)
















Red nose day at Delamode UK Terry Wilson (Big half marathon)














21.

The Competition



All employees eligible








Name your newsletter!
Win £25 worth of Amazon vouchers

































As this newsletter is for employees we felt it only right to
provide everyone with the chance to send their newsletter
name ideas.

All name entries will be then reviewed by the Operating
Board, the suggestion with the most votes will receive a
£25 Amazon gift voucher.

The winner will be announced in the next newsletter.


If you have a newsletter name that you would like to
submit, please send an email to:
[email protected]

















22.

@Xpediator



Xpediator


xpediator.com