company profile 0

AL Tahadi Travel & Tours

Al Qirem Group

WHO WE ARE

• Since it was founded 1963, Al Qirem Group ,has played an important role by offering
adequate solutions for, industrial field, Manufacturing, Contractors, Travel, Tourism, Holidays,
Education & Banks.

• With its professional young, dynamic, loyal, qualified staff as well as managers Al Qirem is
considered one of the leading groups in Jordan and the Middle East through a network of
partners worldwide.

• The Group guarantees continuity, security, expansion and growth and is reflected in its plans
and potentials to open new offices.

AlQirem Group Most Recent Investments
- Pappa Johns
- Burger King
- Fuddruckers

Al Qirem Group- Companies Portfolio Jordan

• Housing Bank for Trade & Investments. Saudi Arabia & Egypt

• Al Zaytoonah University. • Al Namleh Contracting Co. – Saudi
• Jordan Cables Co. Arabia.
• Philadelphia Schools.
• United Investors Co. • Al Namleh Block factory – Saudi
• Al Qirem Real Estate Co. Arabia .
• Al Tahadi Travel & Tourism Co.
• Technogas Factory - Egypt.

• Travel Code Travels & Tourism Co.

• Al Shadi Travel Services Co.

• Model Restaurant Co.

• Mediatic Advertising.

• Trade Zone Trading Company.

• Al Tahadi Trading & investments Co.

• Handyman For maintenance services Co.

• Numan Boats & yachting factory.

The Best
Choice For Traveler

Al-Tahadi Travel and tours

• Al Tahadi Travel Group is a Jordanian private group of companies that provides
integrated travel services, tourism and Holidays. It represents international airlines,
and Hotels agencies through specialized team supported by solid infrastructure
and upgraded services beyond customer’s expectations

OUR TEAM

• Due to the fact that we combine both corporate and consolidator industry plus a large number
of airline GSA’s , our experience is not limited to one division we provide integrated travel
services, tourism and Holidays & represent International airlines, Hotels and much more.

• Our operations succeed with the efforts of a total of 120 employees, 60 located in our Amman
HQ and the remaining are located in our other branches and airline GSA’s, we only recruit
specialists & we support them by a solid infrastructure.

• Mr. Eyad Al Qirem Chairman (CEO)
• Mr. Amin Dalou Religious Department Manager
• Mr. Mousa Abu Dhaim
• Mr. Mohammed Saber Finance & Administration Manager.
• Mr. Ismail Ajlouni Ticketing Manager
• Ms. Dena Daher Airport Operations Manager.
• Mr.Hammad AL Hassoun GSA & Global projects Manager
Operation Manager
•

What distinguishes us

• Airline Focused
• Al-Tahadi Travel and tours is an airline focused representation agency we are airline people

and we understand the needs of airlines as a result
• Unrivalled experience
• Our knowledge of the airline business and travel trade is second to none , affording a high

success rate in generating positive results for our clients.
• Value and understanding
• We offer our clients quality, value for money representation services, reflecting the philosophy,

attitudes and standards of the airline.
• Result Driven We provide our clients with a pro-active and creative service that is results-

driven.
• Global Services We use all three major GDS ‘s (Reservation Systems) -used in worldwide ,

Amadeus, Galileo & Sabre, we have Our independent VISA center ,
• Operation Support in the airport & much more.

OUR BRANCHES

Our GSA Strategy

• The campaign on behalf of your company will be to increase awareness of the
• company’s products and to develop sales growth in all areas. The primary building blocks for

the campaign will be:
• • Targeted sales calls
• • Creation of a competitive fares/pricing structure
• • Distribution of promotional literature and items
• • Establishment of dedicated communication lines
• • Attendance at trade and consumer exhibitions
• • Development of travel partner relationships
• • In-house training & educational trips
• • Regular advertising and public relations exercises
• • Negotiation of interline agreements

Going Digital

• The entire operations are fully computerized facilitating online bookings Accounting
Administration & status reports. From the Basic Travel services, tour planning to accounts the
data is Just a click away.

Al-Tahadi Travel & Tours Call Center Services

• • Reservations and Ticketing
• • Helpdesk Line
• • Customer service
• • Complaint management (logging/solving complaints)
• • Special Service Requests (SSR)
• • Schedule Changes
• • Flight refunds / Refund Management

Al-Tahadi Travel & Tours Call Center Services

• • Dispatching confirmations and travel documents.
• • Operation of customer reward programs / FFP
• • By special request, differentiation of the way that airlines’ various customers and target

groups are handled:
• • B2C – End consumers / private individuals,
• • B2B – Companies, wholesalers/retailers and organizations,
• • High-status customers, i.e., VIPs

• Development of travel partner relationships
• Our sales team will develop relationships with companies and organizations to create

awareness of your company and ensure sales support. These may include: Government
organizations, Cultural associations, Hotel groups with properties in the destinations served by
your company, Travel trade associations and Embassies.

Al-Tahadi Travel & Tours Facilities

• GSA’s Representation
Airline Affairs, the General Sales Agency (GSA) division of al Tahadi travel &
tours, provides a range of services to support the distribution, Sales and
marketing activities for more than 40 principal international airlines,
The Airline Affairs division is specifically tailored to complement individual airline
requirements, and is supported by a multi-lingual team of highly
trained and experienced staff. It provides major airlines with the legal entity
to establish a commercial presence and the right to trade.

Al-Tahadi Travel & Tours Facilities

Other services Office Facilities

• Corporate Travel • The size of our main office about 250 meters
• M.I.C.E (Meetings, Incentive , Conferences , square, it consists of two floors.
Exhibitions ). • Total 120 employees.
• TOUR OPERATOR (Incoming & Outgoing) • The office well decorated and furniture with all
• Ticketing & Reservation Center needed equipment.
• Visa Department • System and Communication
• VIP customer services • Our office automated with two reservations
• Worldwide transfers system ((Galileo, Amadeus & Saber)).
• Religious tours programmers.
• Worldwide hotel bookings through our online
booking

Financial Facts

Our company is a combination of a consolidator and corporate institute,
proven to be the number one in Terms of sales in Jordan BSP, holding
the highest percentage & record of sales throughout the Jordanian market.

-Year 2013 Our sales was approximately 40 million USD.
-Jordan BSP sales for 2014 passed 45 Million USD.
-Our estimated sales for 2015 should be around 60 Million USD

We have a huge influence on the Jordanian Market; we are known to provide financial facilities &
ease of services to our clients and customers.

Al-Tahadi Travel & tours .
We are confident that we can stimulate your profit and maximize your market share, We are
professionals of the travel trade and we can make difference to your identity, we are sure we can
increase your market share in the first operational year and then gradually develop strategies that
would widen your existence in the region

We are Association members of

We Are the GSA For several airlines

We Are the GSA For several airlines

OUR AWARDS
Al-Tahadi Travel And Tours was awarded to be the

Leading Travel Agent 2015 in the world travel awards

OUR AWARDS

- Appreciation for high level of support and productivity
- in passenger sales for 2006 from Saudi Ariban Airlines
- Award For Excellence 2008 from DELTA
- Award For Excellence 2009 from DELTA
- Appreciation for high level of support and productivity
- in passenger sales for 2009 from ETIHAD AIRWAYS
- Gold Certificate of appreciation 2009 from Qatar Airways
- Top Agent Award 2010 - 2011 from Emirates
- Top Ten Awards 2011 from Austrian
- A thanks for support and business with EITHAD AIRWAYS for 2011
- Award for being Number 1 travel agent selling AIR fRANCE & KLM
- for tow years 2010 & 2011
- Award for being one from the top five productive agents in Jordan
from Royal Jordanian Airlines for 2012
- Best development award 2012 from Agy Thai.

CONTACT US

Tel: +962 6 56 77 217 / +962 6 56 96 217 /+962 6 5673333
Fax: +962 6 56 64 180

[email protected]
[email protected]
P.O.Box: 940784 Amman 11194 Jordan
Address: Al Shmisani - Abdul Hameed Shouman St. Building no. 7