English For Baristas

ENGLISH FOR SPECIFIC PURPOSES

ENGLISH FOR
BARISTAS

Valeria Tantiana (712016007) & Daniel
Marcelino (712016015)

UKRIDA DEPARTMENT OF ENGLISH

TABLE OF CONTENTS

1. Self-Introduction
2. Questions
3. Taking Orders
4. Describing Menu
5. Directions
6. Product Instruction
7. E-mail
8. Posters

CHAPTER 1

SELF-
INTRODUCTION

students are able to introduce themselves
Students are able to define and write a descriptive paragraph
Students are able to use present and past tense
Students are able to use the correct vocabulary
Students are able to pronounce the words well
Students are able to understand the information using
listening and reading for details.

DESCRIPTIVE PARAGRAPH

A paragraph that describes

a thing, a person, or a place.

Example

I am forty years old, rather tall and I have blue eyes and short
black hair. I wear casual clothes as I teach students in a relaxed
atmosphere. I enjoy my job because I get to meet and help so
many different people from all over the world. During my spare
time, I like playing tennis which I play at least three times a
week. I also love listening to classical music and I must admit
that I spend a lot of money on buying new CDs! I live in a pretty
seaside town on the Italian coast. I enjoy eating great Italian
food and laughing with the likable people who live here.

Exercise

I am _________ years old, I _________________ (your looks).
I wear ____________ because ______________. I am a
____________. I like / don't like my job because
____________________. I enjoy ______________. I often
_____________ (describe how often you do your hobby). I
also like ________________ (write about another hobby)
because ________________. I live in ____________. People in
____________ are _____________ I enjoy / don't enjoy living
in ______________ because __________

PRESENT TENSE

to describe a truths. routine,
and a fixed arrangements.

S + V1 / S + V1 + e/es/ies

S + do/does + not + V1

Do/Does + S + V1

For habits

He drinks tea at breakfast..
Does Sisca read book everyday?

For repeated actions or events

We catch the bus every morning..
They drive to Monaco every summer.

For general truths

Water freezes at zero degrees.
Her mother is not Peruvian.

For instructions or directions

Open the packet and pour the contents into hot water.
You take the No.6 bus to Watney and then the No.10 to
Bedford.

For fixed arrangements

His mother arrives tomorrow.
Our holiday starts on the 26th March

PAST TENSE

for a complete action

S + V2 + O
S + did not + V1 + O

Did + S + V1 + O

Frequency: often, sometimes, always

walked I sometimeshome at lunchtime.

I often did not bring my lunch.

A definite point in time

saw We a good film last week.

arrivedYesterday, I in German.

An indefinite point in time

livedPeople in caves a long time

ago.

She played the piano when she was

a child.

EXERCISES

cook || eat || make || serve || smell || taste

1. The coffee tastes delicious.
2. Then they _____ it on a real fire.
3. So when you walk up the street, you can

___ the food in the distance.
4. The chefs _____ the noddles with a hot

sauce.
5. All the street chefs ___ the food by hand.
6. I can ___ them at any time of the day - for

breakfast, lunch or dinner!

READING FOR DETAILS

aimed for learners to develop their ability in finding
the details and gain more understanding of the text

Skim the entire article for the main idea before re-read it for
details.

LISTENING FOR DETAILS

the type of listening that we can ignore
anything that does not sound relevant

Listen to this audio and answer the questions
https://www.esl-lounge.com/student/listening/3L4-online-trouble.php

1. Jackie was surprised that David had problems
placing his order.
true
false
don't know
2. David needs to order the software for his
office.
true
false
don't know
3. Jackie gives him the 25% discount even
though he's not ordering online.
true
false
don't know

4. The Mac version is more expensive than
the Windows version.

true
false
don't know

5. Jackie tells David that the free
microphones are usually not very good
quality.

true
false
don't know

VOCABULARY

Good evening Would you like to start with

My name is ____ ____

I'll be your barista this evening

CHAPTER 2

QUESTIONS

Students are able to answer the customer's questions
Students are able to use the correct vocabulary in asking
and answering the questions
Students are able to use present continuous and present
perfect
Students are able to implement listening for gist
Students are able to understand the information using
reading for specific details

PRESENT CONTINOUS

⚪ ongoing action ⚪ action in the future
⚪ temporary situation ⚪ continuing series of repeated actions

AFFIRMATIVE
S + to be + V-ing
She is talking

NEGATIVE

S + to be + not + V-ing
She is not talking

INTERROGATIVE

to be + S + V-ing ?
Is she talking?

EXERCISE

PRESENT PERFECT
a repeated action in
⚪ an unfinished action ⚪ an unspecified period

⚪ a completed action in the recent past

AFFIRMATIVE

S + to have + past participle
She has visited

NEGATIVE

S + to have + not + past participle
She has not visited

INTERROGATIVE

to have + S + past participle ?
Has she visited ?

Exercise

1. Why ____ already? (you begin)

2. Why your medicine? (you
drink)

3. She an email addressed to me.
(read)

4. He like a log ever since he went

to bed. (sleep)

VOCABULARY

How many?
Here you are
Can I get you anything else?
I'd recommended....

Would you care for
an appetizer/ beer / a cocktail?
Have you had a chance to decide?

What would you like?

How would you like that done?

LISTENING FOR GIST

The student tries to understand what is happening even if he or she can't

understand every phrase or sentence by picking up key words, intonation,

and other clues so as to make a guess at the meaning.

Listen to this video

https://www.youtube.com/watch?v=PKfD8d3XJok

Answer the question

"Do the boy and girl like each other?"

Reading for Details

Restaurants in the UK will soon have to give all tips to
their staff. The UK Prime Minister Theresa May
announced new plans that will make it illegal for
restaurants to keep the tips given by customers. For
decades, many restaurants have kept most of the tips
customers add to their credit card payments or the
money customers put in tip jars. Some restaurants use
the tips as part of a worker's pay. Many people in England
are angry about this. Restaurant workers are among the
lowest paid staff in Britain and many of them rely on tips
to survive. The food and drink industry in the UK is huge.
There are over 150,000 hotels, bars and restaurants in the
UK. These employ about two million people.

Many waiting staff in the UK are happy that the new law
is coming in. They said they were fed up with
international chain restaurants keeping the money that
was meant for waiters. The staff also said restaurant
managers often used the tips to help pay for the chefs
and kitchen staff. Workers at the TGI Fridays restaurant
chain went on strike earlier this year because of low pay.
Prime Minister May said the new law would make sure
restaurant workers are treated fairly. She said: "That's
why we will introduce tough new legislation to ensure
that workers get to keep all of their tips." A
spokeswoman for the restaurant industry said a new law
was unnecessary because the industry makes sure
working conditions are fair.

A slower reading process

through skimming and scanning

CHAPTER 3

TAKING
ORDERS

Students are able to take orders from customers.
Students are able to define and write an expository text.
Students are able to use a correct vocabulary
Students are able to use present and past perfect
Students are able to implement listening for details
Students are able to implement listening for specific information
Students are able to implement reading for details

EXPOSITORY
TEXT
an informational text to inform, explain, describe, or define

author’s subject to the reader.
Topic Sentence -- Body Sentence  -- Closing Sentence

Cause the author explains why something
and
happened (cause); what happened is the

effect
because • consequently • since 

Effect therefore • so that • thus • as a result • not
only but • if so then

the author shows how two or more Compare
things are like or different. and

however • but • on the other hand Contrast
instead of • as well as • similar to • different

from • compared to

the author describes a topic, idea, person,

place, object, event by listing its

Definition characteristics or examples.

for instance • in addition • specifically

first, second, third • described as • to

illustration Problem
the author discusses a problem and suggest and

possible solutions to solve the problems. Solution

because • since • consequently • so that
nevertheless • a solution • however • theroefore

in addition • as a result

the author describes items or events in

Sequence chronological order.
for example • therefore • first, second, third
before • after • then • finally • in conclusion

Exercises !

What's the type of these texts?

Yara Haider is one of many new students at Lebanese
Technical College. She is nineteen and from Aleppo,
Syria. Her father is Lebanese, so she is studying in Beirut
in order to learn about her native country and culture.
She is living in Beirut with her aunt. She is studying to
be a fashion designer. Yara likes the LTC very much. She
likes the friendly students and the helpful teachers. She
also thinks her classes are excellent, but she doesn’t like
the food in the cafeteria.

Apples and oranges are both fruits, which means that
they have seeds inside of them. Each has a skin, but
orange skins are thick and easy to peel. Apple skins are
thinner and do not peel easily. Oranges also contain more
acid than apples, but both fruits are delicious.
 
It seems like there has been a surge in teen pregnancies
these days. Teen pregnancies make it very difficult for
young mothers to pursue their dreams and meet the
demands of an infant. Fortunately, most teen pregnancies
can be easily prevented by using birth control; however,
even birth control is not 100% effective. The most
effective way to prevent teen pregnancies is abstinence,
which is 100% effective.

VOCABULARY

eau de parfum

Are you ready to order?
Would you like to order?
May I take your order?
What would you like?

PrESenT TEnSe

PrESenT PErFecT

>> used for past events with a connection to the present and
unfinished time.

Subject Have/Has Past
Participle
I / You have
We / They eaten
has eaten
He / She / It

Subject Haven't / Hasn't Past
Participle
I / You haven't
We / They eaten
hasn't eaten
He / She / It

Have/Has Subject Past
Participle
Have I / You
We / They eaten?
Has eaten?
He / She / It

If you want to use the word ‘never’ omit haven’t/hasn’t.

I haven’t never eaten sushi

I’ve never eaten sushi.

PAsT PErFecT

>> used for one event happened before another in the past.

Subject Had Past
Participle
+ She Had
Given

- She Hadn't Asked

? Had Subject Past
Participle

Had They Arrived?

‘Just’ can be used in the past perfect to refer an event that
was happened in a short time.
Examples: I had just put the washing out when it started
to rain.

After we _____ the cornflakes, Henry came in. (to eat)
She ______ in Sweden before she went to Norway. (to live)
Julia _____ a table with three columns. ( just/to make)
My friends _____ the geography test. (to pass)
He ____ his friends (already/to invite)

EXERCISES

LISTENING FOR SPECIFIC
INFORMATION

is used to understand straightforward
information about common everyday topics.

LISTENING FOR DETAILS

one of the types of listening for specific information.

EXERCISE

Listen to this audio

https://6a63fca904fd268f15f7-
d5770ffdd579eb31eaa89faeffc55fe7.ssl.cf1.rackcdn.com/LE
_listening_B1_A_weather_forecast.mp3

and answer these following questions:

1.It will start raining at lunchtime today in the
east. (T/F)

2.The weather in the north-west will be worse
than in the south. (T/F)

3. There will be thunder in Leeds tonight. (T/F)
4. Most of England will be hot this week. (T/F)
5. Wet weather will move from the north to the

south at the weekend. (T/F)

CHAPTER 4

DESCRIBING
MENU

Students are able to describe menu to the customers
Students are able to define and write a descriptive paragraph
Students are able to use a correct vocabulary
Students are able to use present and past continuous

DESCRIPTIVE PARAGRAPH

a paragraph which describes a thing, person, or a
place

EXERCISE

Cooler • tired • special • atmosphere • aroma • green
 bigger • quick • friendly • important

Put the descriptive words in the appropriate places.

Cafes in the University
Cafes are essential places for students and teachers who
want to have a break. Although they are just small
shops, they have a 1______________. You can smell the
2__________ of coffee and they are often located in a
3_______ part of the university surrounded by trees. The
best cafes are air-conditioned inside but they have a
deck outside which is where 4__________groups like to
hang out and chat. Inside where it is 5________ other
students read books, work on computers or check their
messages on their smart phones. The service is usually
6_______ and 7 _________. Moreover, if you are
8________from studying, you can usually find a café
wherever you are in the university.
The cafes are not just shops; they are an 9 ____________
part of university culture.

VOCABULARY

Americano • Aroma • Bitter • Bland • Briny • Cupping
Flavour • Winy • Brew • Varietal • Tone • Blend

PRESENT AND
PRESENT CONTINUOUS

PRESENT TENSE

used for things that don't change

Infinitive (3rd person singular: infinitive + 's')

I / we / they / you + Verb 1 He/ she / it + Verb 's'

I speak he speaks
You speak she speaks
They speak
We speak it speaks

Exceptions
For can, may, might, must do not add s.
Example: he can, she may, it must

After o, ch,sh or s, add es.
Example: do - he does, wash - she washes

After a consonant, the final consonant y becomes ie
Example: worry + he = he worries

SIGNAL WORDS

always • every • often • normally • usually
sometimes • seldom • never • first • then

VOCABULARY

PRESENT AND
PRESENT CONTINUOUS

PRESENT PROGRESSIVE

used for actions that are happening at the present

moment but will soon finish

Form of 'be' + verb - ing

I am speaking He is speaking
You are speaking She is speaking
They are speaking
We are speaking It is speaking

Exceptions
Silent e is dropped. (but: does not apply for -ee)

come - coming
but: agree - agreeing

After a short, stressed vowel, the final consonant is
doubled.

sit - sitting

Final ie becomes y
lie - lying

SIGNAL WORDS

at the moment • at this moment • today • now
right now • listen! • look!

VOCABULARY

EEXXEERRCCIISSEESS

CHAPTER 6

DIRECTIONS

1.   Using the correct vocabulary in giving directions
2.   Defining conjunction
3.   Identifying conjunction in a text
4.   Defining connective speech and body language
5.   Implementing connective speecha nd body language
6.   Defining descriptive paragraph
7. Writing a descriptive paragraph

A. Vocabulary

Starting to
conversation kindly is

very good way. So,
when we start talking,

we can use the
following forms:

1.Excuse me
2.I am new here
3.I am sorry to interupt you, but...
4.Excuse me, could you help me?
5.Excuse me, I seemed to be lost.
6.Hello sir/madam

B. Asking for
Directions

1. How do i get to...?
2. Is there a ... near here?
3. Do you know where the ...?
4. What's the best way to get to the

.... from here?

C. Giving
Directions

D. Exercise

1.    Where is the cinema?
A.   Next to the library
B.   In the opossite of the hospital
C.   Between the bookshop and the supermarket
D.   Next to the shop
2.    How do I get to the book shop if I am now standing at the
library?
A.   Go straight forward to the bond street and turn around,
and then go straight forward
B.   Go straight forward to the green street, go past the
museum and turn left
C.   Go straight forward to the bond street and turn around,
and then turn left
D.   Go straight forward through the greet street

E. Grammar

Preposition

Choose one of the answer provided in
the brackets!

1.1. She is ... the office (at/in/on)
2.2. Please put the coffe ... the table

(on/between/under)
3.3. I placed the coffe beans ... our table

(in/at/under)
4.The cat is sitting ... the customer's

chair (on/in/underneath)
5.Mr. David can't come around to the

office, He's ... the hospital (in/at/on)

COORDINATE
CONJUNCTION

We will recall that the basic connectives for linking
two or more grammatically equal sentence elements
are the so-called coordinating conjunctions. There
are seven of them, namely “for,” “and,” ‘nor,” “but,”
“or,” “yet,” and “so” (the “fanboys” for short). Their
use creates what’s known as a compound element,
which can be in the form of a compound subject, a
compound predicate, or a compound sentence.

EXAMPLE OF COORDINATE CONJUNTION IN
SENTENCES:

“The feuding politicians couldn’t find
common ground, and they ended up
demolishing each other.”

“Many online trollers mercilessly bash
certain personalities, but/yet the

personalities funding these trollers
are often even more contemptible.”

SUBORDINATE
CONJUNCTION

After Before
Although Even if
As Even though
As if
As long as Since
As much as Than
As soon as That
As thought
Because Till
WHen
Where

Examples of sentences:

1.I'm staying in because it's snowing
2.After they pass the town, they must

turn to the left
3.I met them when we were in Paris
4.Did she say anything before she left?
5.Once you see her, please let me know
6.I guess I'll never be the same since i

fell for you

F.EXERCISE

Fill in the blank spaces below with the correct answer!

1. I visit the Grand Canyon _________ I go to Arizona.
(once, whenever, wherever)

2. This is the place _________ we stayed last time we
visited. (where, when, how)_________

3. you win first place, you will receive a prize.
(wherever, if, unless)

4.You won’t pass the test _________ you study. (when,
if, unless)

Match each of the conjunction with the conjunction
categories!

Coordinate------------------------------------------>BWAeSfhnooedrne

Subordinate But

G. SPEAKING:
CONNECTIVE
SPEECH

With a partner, take turn to give and ask for
directions as if one of  you are a customer and the
other one is barista. Pronounce every word clearly
as you speak!

CHAPTER 6

TYPOGRAPHY
LIBRARY

1.   Identifying
vocabulary used in products’ ingredients and
instructions.
2.   Defining and identifying future tense in a text
3.   Implementing appropriate register in speaking
4. Defining and writing procedure paragraph

A. VOCABULARY

Stir Heat up

Add Pour
Serve

B. GRAMMAR: COORDINATE
CONJUNCTION & SIMPLE FUTURE

COORDINATE CONJUNCTION But

And

So Yet
For Or

Nor

EXAMPLES IN SENTECES:

1.You ou can eat your cake with a spoon or fork.
2. My dog enjoys being bathed but hates getting his nails trimmed.
3. Bill refuses to eat peas, nor will he touch carrots.
4. I hate to waste a drop of gas, for it is very expensive these days.
5.We have to close the store now, so we can go home quickly.
6. Mr. John doesn't really like coffe, but his daughter does
6. Recently, our customers love listening to jazz music, so we keep
playing it every day.

SIMPLE FUTURE

C. EXERCISE

FILL IN THE BLANKS WITH THE CORRECT COORDINATE
CONJUNCTION!

1.Would you rather have a cup of cofee ... tea for today?
2.His two favorite menu are Americano ... Matcha
3.I wanted to offer red velvet late ... she refused
4.She's alergic to plants, ... i have to move it away from the customer spot
5.He's a new customer, ... he's not quite familiar with the menu
6. Thomas will be late to work, ... he has a dental appointment.
7. Jennifer does not like to swim, ... does she enjoy cycling
8. Jackson wanted to eat another piece of cake, ... he was on a diet.

PUT THEM IN THE CORRECT FORM (FUTURE TENSE). USE WILL!

D. LISTENING: LISTENING
FOR GIST

LISTEN TO THE FOLLOWING RECORDING, AND WRITE DOWN ANY
CONJUNCTIONS THAT YOU HEAR!

https://www.youtube.com/watch?v=ZpBlgWDQVU0

E. TRANSITION WORDS

These are examples of transiition words that you can
find, identify or use in writting a procedure text

F. ACTIVITY

READ CAREFULY THE FOLLOWING STEPS TO MAKE A CUP OF
INSTANT COFFEE, AND PUT THEM IN ORDER BY USING
TRANSITION WORDS!

A. Stir your coffee and serve it
B. Mix in surgar and spices, if desired
C. heat up a cup of watter
D. Add milk or cream, if desire
E. Add 1 or 2 teaspoon of instant coffee to a mug
F. Put the hote water into a mug
G. Disolve the coffe with a tablespoon

G. LISTEN AGAIN!:
LISTENING FOR GIST

LISTEN AGAIN TO THE PEVIOUS RECORDING, AND WRITE DOWN
ANY TRANSITION WORDS THAT YOU HEAR!
https://www.youtube.com/watch?v=ZpBlgWDQVU0

CHAPTER 7

E-MAIL

1.   Using vocabulary to write E-mail
2.   Defining
and identifying present, past and future tense in a text
3.   Using intonation when speaking
4. Write an E-mail with the correct choices of vocabulary

A. VOCABULARY

COMPOSITION OF E-MAIL

B. E-MAIL PHRASES

GREETING

REASON FOR WRITING

MAKING REQUEST
ENDING

C. E-MAIL SYMBOLS

D. VOCABULARY; SIMPLE
PRESENT , PAST AND
FUTURE

SIMPLE PRESENT

SIMPEL PAST

SIMPEL FUTURE
EXAMPLES:

E. IRREGULER VERBS OF
PAST TENSE

F. EXERCISE

SIMPLE PRESENT

SIMPLE PAST
SIMPLE FUTURE

G. FORMAL & INFORMAL
WORDS