Respect&Care TTT

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Leadership – We are still not seen
to be role modeling safety
behaviors

We are still not seen to be
making it safe for our colleagues

to speak up openly

We are still not communicating our
goals & strategies, meaningful
enough for our people to be inspired to

take actions

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Confidential

Objectives Scope

Gauge HSSE Revalidate our % of Respondents by Business Units 19,939 participants
Maturity Culture in strategies and from Malaysia Assets
PETRONAS group
intervention & Operations
85% response rate

Identify & enhance Identify our
OPUs collaboration strengths and area
through coaching
of improvements

Key Findings

Overall PETRONAS: HSSE Culture marginally Business Units: Most businesses are also
PROACTIVE progressing well

KLCCH 4.14

MISC 4.05

Downstream 4.04

Upstream 4.04

PD&T 3.99

HCU 3.65

CALCULATIVE PROACTIVE

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Factors that promote a Excellent HSE culture include:
Strong leadership
Continuous commitment and involvement
Providing Safety information, training and instruction for staff and
managers
Responsibility at all organization levels
Positive target

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Existing Program New Program 6

Touch The Heart Welcome Gate / Good Morning
HSE Campaign Campaign
Safety Moment
UAUC analysis LTI Free Board + Calendar Blast
1st & 2nd TBM + Touch The Heart
Audit/ Inspection
HSE Award/ Recognition Monthly HSE Bulletin

Open Love Letters to family

HSE Theme Campaign

Reinforce HSE Moment
Ledership Area Demarcation

(LeAD) Program
UAUC flyers + posters

2nd TBM Evaluation

Audit/ Inspection
HSE Award/ Recognition

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Feb March April May June July Aug

R&C by PFLNG-2 18-22

TTT at Euro 5 and 19
PCDM Melaka (Pilot
Program) 18

TTT at SWORP, Tuah, 9, 10
ROCKS TBA

TTT for PDON Projects 11
TBA
TTT for IRSO East,
West, South

Verification Exercise for
Euro-5 Project

Verification Exercise for
other PDON Project

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LOGISTICS HSE

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LOGISTICS HSE

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PFLNG-2 difficulties at the beginning(2017)

COMPANY CONTRACTOR SUBCONTRACTOR

Difficulties No interest Negative No participation

•Strong leadership of

•Close Communication with PMT •Present R&C program in the Managements
HSE. meeting and received good
How to solve feedback from HSE Top •Continuous persuasions and
•Arrange R&C monthly schedule management & Other Clients.
with PMT personnel (1 by 1). reform of awareness through
•MGT Involvement (Invite Top
•R&C Presentation for PMT MGT. management to Listening tour monthly engagement meeting.
& Love letter to family
•R&C Survey results. activities) •Welcome gate attendance: Check
attendance list and issue during
•After LTI FREE BOARD, print out •PMT asked contractor to attend the daily management meeting.
& laminate picture. Give them R&C Activities actively.
this pic with thank you message •Show effectiveness of the activity
for appreciation.
through R&C Survey feedback.

Respect & Care Training

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Morning Greeting Campaign 14

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A rotation schedule including Leaders, PMT, Contractors
and subcontractors

To decide whether to conduct daily/weekly basis
A3 laminated cards with HSE messages, greetings in

multiple languages

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LTI Free Board + Calendar Blast 17
+ Touch The Heart

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LTI Free Board + Calendar Blast
+ Touch The Heart

Dear all,

PFLNG2 PJ. has achieved 41 days without LTI (Lost Time Injury) on 21st of

February, 2019!
We sincerely appreciate your strong leadership and commitment at all time.
*Today’s LTI board PIC was ‘Ms. Nurul Nazihah M Rosli – Senior HSE Executive,
Project HSE, PD&T HSE’. Thank you!

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LTI Free Board + Calendar Blast
+ Touch The Heart

Please directly ask workers the below questions but not limited to;

 What activity are you currently engaging? How long is your total career ?
Purpose of the question: to get familiar with him/her. And also, to classify what kind of activity causes worker’s concerns and potential causes
of LTIs.

 Do you find any dangerous situations during work?
Purpose of the question: to know how aware they are on safety and what kind of hazards there are facing.

Have you ever experienced any near-miss cases that would result in LTI if it would really occur? Please tell us 2 cases: one in which you
would almost hurt someone else, the other in which you would be almost hurt by someone else.
Purpose of the question: to know the physical aspects of the causes of LTIs

What type of safety activities or rules do you always disregard and why?
Purpose of the question: to know the psychological aspects of the causes of LTIs

 What do you think is the way to improve your working environment?
Purpose of the question: to gather any kinds of methods to improve the situation of the site from the actual workers.

 Do you have any specific things that you want us to do?
Purpose of the question: to know what the actual workers want us to do and show our eagerness towards HSE activities

Others (please take a note of your impression of his/her age, gender and nationality)

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Small White Board + Marker 21

XX LTI Free Days:
Company:
Name:
Commitment to LTI Free Day:

 Take note all feedbacks from interviewee and discuss in
daily/weekly meeting. Prepare for a feedback database

 Camera to take picture
Token
 Include picture in LTI Free Calendar
Email blast
Include in Monthly HSE Bulletin

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Love Letters to family 22

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Love Letters to family

Building a relationship

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Eye Contact & facial expression

Smiling & Making 6
eye contact
can help to

establish trust
between workers
and Management

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Love Letters to family Picture of worker Thank you letter
(holding the sketchbook)
Drawing + Love letter 3
(Max. 10min) 2

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Drawing
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Photo
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Thank you letter

SITE BOARD Send to worker’s home
Received feedback from family will be shared on the HSE board at site
Replied e-mail
or text

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To my beloved family. 26

A family is not a family from the beginning.
When they cherish their memories, they become real families.

Since I'm always doing safe work at site,
let's not worry too much and make a happy family.

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PETRONAS Floating LNG2 27

father,
I hope you are healthy and I always work
safely.
I love you.
Your son, Gi Taek,

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PETRONAS Floating LNG2

Dear Joo-young, Deok-young, 28

Daddy is grateful to see you always smiling and working happily.
Daddy is working safely here.
I want you guys to work as safe as me.
Let's have a better conversation next time we see each other.
Open I love you.

PETRONAS Floating LNG2

my dear wife 29
You're the protector of our family.Thank you all the time.
Here in Geoje, I always strive for the happiness of you and our sons.
I will always be by your side every day to keep safe and healthy.
Open I love you, my family!

LOGISTICS HSE

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 A3 Drawing Paper + 32
 Take note all feedbacks from interviewee and discuss in daily/weekly

meeting. Prepare for a feedback database
 Interviewee details (Name, Phone No, Company, Address, Next-of Kin

Name, Next-of-Kin Phone No)
 Camera to take picture
 Token
 Envelope to deliver the drawing + picture + formal letter from company
 A formal letter from company stating the objective of this activity
 Asking feedback from family
 Include in Monthly HSE Bulletin

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Love Letters to family

Hello!

We are family of SY Bae, foreman.

I received the letter today and thank you very

much for the warm lovely letter.

I understand that all the head of the families in

SHI are working so hard regardless of weather

My lovely family! My children and my sweetheart, condition.

wife! So I feel very grateful and respect to all SHI

I do my best at work and I put my safety on top workers who work for family.
priority. I will be your good father and the head of SY Bae, a father and husband~♡
the family. Let's be healthy and happy for the rest of Please cheer up! I love you.♡

our lives! 33 Ha3p3py New Year all !

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Love Letters to family

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Monthly HSE Bulletin 35

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Issue Date :14th of November LTI FREE CALENDAR_ October, 2018
204 LTI FREE DAYS

Monthly HSE Bulletin

Respect & Care is how we do HSSE things in PFLNG2

MANAGEMENT MESSAGE LTI FREE PHOTO OF THE MONTH

Hello, I’m ENDO, Commissioning On 30th of October, Mr. JK Hong who works for Il-Seon
company celebrated 190th LTI FREE DAYS with his safety
Manager of JGC. commitment to prevent hand injury.

In October 2018, all topside modules “Be aware that we must
thoroughly execute the 2nd TBM,
had been lifted onto the hull successfully facilitate smooth communication
with the partner, and check for
because of your daily efforts. Then, our defect of the tools/ materials in
advance. Everything should be
project will shift to new phase Masaki Endo shared with colleagues.”
COMMISSIONING shortly.
The 2nd TBM is being reinforced in our project and he thinks
Once the commissioning will have been started, the it's a very good system for safety. The management seems
to be participating in many 2nd TBM activities.
site situation will be changed significantly, such as the
He emphasized that it is important to take care of my
piping is pressurized, the asphyxiant gas and safety and to take care of my colleagues’ safety as well
because accidents happen in an instant.
flammable liquid is flown and the equipment is

energized and running.

The remaining Construction works, however, should be

still continued under the dangerous environment

simultaneously.

So, let’s continue to pay careful attentions to achieve

our motto “WORK SAFELY, GO HOME HAPPILY”!!

LISTENING TOUR_INTERVIEW

During listening tour, management met Mr. CY Kim who works for Ha-sung Company and had an interview.

“As we work on the scaffolding, we are always exposed to the risk of heights at all times.
I think there are times when I forget that I'm in a dangerous situation because I'm always working at
height. Please come and let me know when we are working in danger. Please don't just take
pictures. No one wants to work dangerously. Let's all go home safely every day!”

SMOKING AREA MANAGEMENT Designated Smoking Area

Smoking Area Requirement 1) available time 2) Ashtray

*Please be punctual. Clean up
around
Morning 10:00- smoking area
10:10AM always.
1) PIC & Hours of Use

Afternoo 15:00-

3) Composition 2) Ashtray 3) Cnomposit1i5o:n10PM

ⓐ Fire extinguisher(monthly)
ⓑ Fire fighting water
ⓒ Waste basket(daily)
ⓓ Cleaning tools

Mobile Smoking Area *In case of fire, turn off the fire immediately.

LOVE LETTER TO FAMILY FEEDBACKS (REPLIES) HAND INJURY PREVENTION

DoSun/ Mr.PK Yoon HaSung/ Mr.JY Lee SHI CSU/Mr.SB Kim HaeIl/ Mr.YJ Song

PFLNG2 PROJECT 5th RECOGNITION AWARDS IAMHSE Lucky draw

On 30th of October 2018, PFLNG2 Project held 5th Recognition Company Name Company Name
award.
The ceremony was started with a safety message from the CPY shinHwa Mr. JC kim SHI Mr.ES Park
Technical Head. (Amir Hamzah Ghazali)
He mentioned “After we have experienced two LTI’s, we've been ENG Mr. JC Choi Mr.TS Cho
trying a lot to improve the site safety.
There were 3 accidents during last 6months, Dong-A Mr.HH Shin Mr.HJ Je
but there were minor and we learned very quickly from the
accidents. Thank you so much for your commitment and active JinSeong Mr.SS Han ChangSung Mr.YG Kim
Acorenatr’isbuHtSioEn.CThhaemwpinionners are really deserved the award.”
For the last 3years, hand injury have been BanSeok Mr.HR Heo Mr.DW Kim
about 33% of all incidents and series of *Senior foreman
minor and major injuries occurred on our Mr. SeongDeok Ahn(SHI) T & C Mr.JW Gwon Mr.MH Cho
project. received award on behalf of
In order to prevent hand injury, ensure to wear the AFT M/S Bottom. DongSung Mr.JS Kim HaSung Mr.JH Shin
gloves and other protective gloves that are fit IlWoon Mr.KH Noh Mr. JB Park
for the purpose and to have an hazard
Open identification practice to prevent incidents. SHI Mr.IC Jeong HA- Energy Mr.NY Jeong
Mr.BC choi Mr. YJ Kim
Always remember that you are the prop of your family. Let’s go home safely everyday!

LOGISTICS HSE

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HSE Theme Campaign 38

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Reinforce HSE Moment 39

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Ledership Area Demarcation (LeAD) Program 40

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UAUC Flyers + Posters 41

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UAUC Flyers + Posters

1st week 2nd week 3rd week 4th week

UCUA Poster
Analysis Attachment

Flyer
distribution

Check
effectiveness

Respect& Care Newspaper UCUA POSTER

*Additional actions proceed
if required

Hazard Hunting

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2nd TBM Evaluation 43

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2nd TBM Evaluation

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2nd TBM Evaluation Aug 2018 Sep 2018 Total
4.75 4.75
*Monthly Score (AUG-SEP,2018) 4.89 4.83 4.69
4.76 4.71 4.84
TBM Evaluation Elements 4.71
No.1 Did TBM Leader pre-survey the work place? 4.57 4
No.2 Did TBM Leader conduct TBM at the actual working location? 4.8 4.25 4.15
No.3 Did TBM Leader check the site confirmation on PTW sheet? 4.59 4.64 4.37
No.4 Did TBM Leader encourage all team members to actively participate in TBM to present hazards and risk 4.49 4.06 4.53
4.61 4.6 4.13
mitigation? 4.43 4.43 4.54
No.5 Did TBM Leader have effective communication(especially foreign workers) with team members? 4.23 3.66 4.31
No.6 Did TBM Leader check the required PPE has been worn by team memebrs? 4.61 4.39 3.86
No.7 Did all team member identify the hazards(incident cases) and took control measures? 4.41
No.8 Did all team member discuss about the task of the day, individual role, tools to be used?
No.9 Did all team member confirm the SIMOPS(especially CSU equipment/area) around the work place? Trend
No.10 Did all team member discuss about emergency response(evacuation route etc.)?

Average

Aug 18 Sep 18

4.61 4.39 ▼ 0.22

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2nd TBM Evaluation No.2 No.1
Weak Weak
*TOP 3 Weak point Point Point

No.3
Weak
Point

Top1 Description
Top2
Top3 Did all team member discuss about emergency response(evacuation route
etc)?

Did all team member identify the hazards(incident cases) and took control
measures?

Did TBM Leader encourage all team members to actively participate in TBM
to present hazards and risk mitigation?

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LOGISTICS HSE

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Monthly HSE Theme/UCUA Bulletin HSE Recognition

Love letters Site HSE Bulletin Board

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