OFFERING HELP

XII ENGLISH MODUL
CHAPTER 1

OFFERING HELP

By

REFWETIK ROZIFA
NIP. 197205071999032002

MAN 1 KOTA BUKITTINGGI Page 1

OFFERING HELP

KOMPETENSI DASAR
3.1 Menerapkan fungsi sosial, struktur teks, dan unsur kebahasaan teks interaksi

interpersonal lisan dan tulis yang melibatkan tindakan menawarkan jasa, serta
menanggapinya, sesuai dengan konteks penggunaannya.
4.1 Menyusun teks interaksi interpersonal lisan dan tulis sederhana yang melibatkan
tindakan menawarkan jasa, dan menanggapinya dengan memperhatikan fungsi sosial,
struktur teks, dan unsur kebahasaan yang benar dan sesuai konteks.

INDIKATOR PENCAPAIAN KOMPETENSI
3.1.1 Menentukan ungkapan menawarkan jasa
3.1.2 Menentukan tanggapan ungkapan menawarkan jasa.
3.1.3 Mengemukan ungkapan menawarkan jasa
3.1.4 Mengemukakan tanggapan ungkapan menawarkan jasa.
3.1.5 Melatih penggunaan ungkapan menawarkan jasa
3.1.6 Melatih penggunaan tanggapan ungkapan menawarkan jasa
3.1.7 Membedakan penggunaan ungkapan penawaran jasa dengan tanggapannya.
4.1.1 Membuat skrip dialog menggunakan ungkapan menawarkan jasa beserta tanggapan
4.1.2 Mempraktekkan penggunaan ungkapan menawarkan jasa beserta ungkapan dalam

dialog

MIND MAP

OFFERING ACCEPTING
HELP / REFUSING
THINGS

OFFERING HELP Page 2

OFFERING HELP

Rewrite the dialog you arranged in your group before!

.....................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................

.....................................................................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................
.....................................................................................................................................................
Read and practice the dialog!

Donna : Donny, you are still busy with your computer. Don’t you feel tired?
Donny : I am but, I must finish my report tonight.
Donna : Why didn’t you do it yesterday so that you wouldn’t have had to type until late

tonight?
Donny : You know, I am busy with my activities at OSIM these days.
Donna : I see but you look very tired. What can I do to help you? (offering help)
Donny : Nothing, thanks. I’ll cope by myself (refusing a help)
Donna : O.K. What if I make a cup of coffee or tea for you? (offering help)
Donny : Yes, a cup of coffe, please! (accepting a help)
Donna : Anyway, would you like sugar and cream in your coffee?
Donny : Yes, thanks
Donna : O.K. You’re welcome.

What is offering help?

Offering help is a way and an expression to suggest or to offer help to someone who needs

it. The purpose is to offers assistance.

There are two kinds of offering: formal offers and informal offers
 Formal offers are used when you talk to someone who are older or whose position is

higher than you.
 Informal offers are used when you talk to someone close to you

OFFERING HELP Page 3

OFFERING HELP/SERVICES

Formal Informal
 May I help you? Can I help you?
 May I be of assistant? Do you need any help?
 Would you like/need a ny help? Let me help you
 Is there anything I can do for you? Need some help
 Perhaps I could assist i n some way What can I do for you?
How can I help you?
What if I help you?

ACCEPTING HELP / SERVICES

FORMAL
 That would be great, thank you so much
 That’s extremely kind/good/thoughtful of you
 Thank you, It’s very kind of you
 That is so nice of you, thank you

INFORMAL

 Yes, please
 Yes, please. I really appreciate it
 Yes, if you don’t mind
 Just what I needed!

REFUSING HELPS/ SERVICES

FORMAL
 It’s very good of you to offer, but I will manage it on my own
 I’m very grateful for your offer but ….
 Please don’t trouble yourself
 That’s extremely kind of you, but….

INFORMAL
No, thank you
Don’t worry I can help myself
Don’t worry I will do it myself
Thanks, but I prefer not bothering you
I appreciate that but I can do it myself
Please don’t be bother yourself

OFFERING HELP Page 4

See the pictures and say the suitable expression for the pictures!

EXERCISES

OFFERING HELP Page 5

Read the dialog and find the expressions of offering help and their responses

Situation: Mrs Laura will prepare for dinner in the kitchen and her son “Jimmy” will help
her to do something. Let’s find out!

Jimmy : Hi mom…
Mrs Laura : Hi, sweety… have you finished your school homework?
Jimmy : Yes, mom. I’ve already done it.
Mrs Laura : Good boy… There is your milk in the refrigerator.
Jimmy : Okay, mom. I’ll take it. Mom…??
Mrs Laura : Yes, sweety. What’s going on?
Jimmy : What will you cook for our dinner?
Mrs Laura : I’ll cook your favourite food and some vegetables.
Jimmy : Do you need chilli and pepper?
Mrs Laura : Yes, of course. Thank you.
Jimmy : Let me take them for you.
Mrs Laura : Thanks, but pepper is here. Just give me chilli, please.
Jimmy : Okay. Here it is. Anything else, mom?
Mrs Laura : Can you help me to take some eggs?
Jimmy : That’s no problem. How many eggs do you need, mom?
Mrs Laura : Two eggs, please. They are in the cabinet.
Jimmy : I see. Here you are.
Mrs Laura : Thank you, sweety.
Jimmy : You are welcome, mom. Anything else?
Mrs Laura : Wait a minute. Can you come here?
Jimmy : Yes, mom.
Mrs Laura : Please make up these vegetables.
Jimmy : I like it. Someday I wanna be a chef like you do.
Mrs Laura : That’s a good idea. But, how about your father’s idea, because he wants you
to be an army.
Jimmy : I can be an army, but not on the battlefield.
Mrs Laura : What do you mean?
Jimmy : I will join the forces but my position will be in the kitchen. I’ll cook for
them.
Mrs Laura : Hahahaha… That’s so funny.
Jimmy : It’s done for the vegetables.
Mrs Laura : Wow…Nice.
Jimmy : See… I’m able to be a chef someday.
Mrs Laura : I’m sure about it, sweety.
Jimmy : Let me clean the dining table, mom.
Mrs Laura : How kind of you. Thanks a lot.
Jimmy : No problem mom.
Mrs Laura : The doorbell is ringing. That must be your father. Please open the door.
Jimmy : I’m on my way.

OFFERING HELP Page 6

Listen and complete the dialog based on what you have heard.
Then practice the dialogs with your friend or by yourself (in online learning)
Dialog 1
Mr. Ardi : Good morning. Fame advertising. Ardi is speaking. (1)_______________
Ms. Dena : Good morning. This is Dena from Crunchy Snack. I’d like (2) ___________

our products using your advertising company’s service, and I need
information about it.
Mr. Ardi : Thank you for (3) __________, Ms. Dena. We are glad to have you as
(4)______________. What kind of advertisement do you wish?
Ms. Dena : Advertisement on You Tube
Mr. Ardi : All right, Ms. Dena. I will explain the procedure. (5) _________________
the information of the product via e-mail. We will (6) __________________
for a day. Then we will arrange a meeting to discuss it with you.
(7)__________ note our e-mail.
Ms. Dena : Sure
Mr. Ardi : Our e-mail is [email protected]
Ms. Dena : Yes, I (8) _____________. I will send it today.
Mr. Ardi : We will be waiting for it, Ms. Dena. We will contact you about the meeting
soon and we will discuss the fees. Are there (9) ____________, Ms?
Ms. Dena : No. I think (10) ____________________. Thank you for your help.
Mr. Ardi : You are welcome, Ms. Dena. Have a nice day.
Ms.dena : My pleasure, have a nice day, too.

Dialog 1
Ringo : You look busy (1) ___________ and camera on a tripod. What are you going to do.
Nila : I am going to have photo shootsmof my products.
Ringo : I see (2) _______________________
Nila : That’s very kind of you. (3) _________________
Ringo : My pleasure. So, please tell me what I can do.
Nila : Please, (4) _______________ my products in the boxes.
Ringo : Sure. Wow, (5) _______________ all these items.
Nila : Yup! I will build online shop in several marketplaces, so I have to (6) ___________

of my products..
Ringo : You must be busy, I will help you (7) ______________.
Nila : Thank you.
Ringo : (8) _________________ I hope you can achieve success in your business and be

wise in amanging your time for (9) _________________________.
Nila : Thanks. I will (10) ____________________ for both.
Ringo : Great!

Answer the questions based on the dialogs.
Dialog 1

1. How does Mr. Ardi and Ms. Dena communicate?
2. Who are Mr. ardi and Ms. Dena?
3. What are they talking about?
4. Why does Ms. Dena call Fame Advertising?
5. What will Ms. Dena do after having the conversation?

OFFERING HELP Page 7

Dialog 1
1. What does Ringo offer?
2. Why does he offer it?
3. What are Ringo and Nila going to do?
4. What does Ringo hope?
5. What is Nila like?

Practice the following dialogs with your friend.
Dialog 1
Mr. Andy : Good morning, Ms. What can I do for you?
Ms. Stella : Good morning. I’d like to open a saving account, please.
Mr. Andy : May I see your identity card, please?
Ms. Stella : Here it is.
Mr. Andy : O.K Please compete this form, first.
Ms. Stella : Sure
Mr. Andy : In order to open this account, you need to deposit a minimum of Rp 200.000.
Ms. Stella : I see. I will deposit Rp 300.000.
Mr. Andy : I’ll set up an account for you right now. Please wait for a while.
Ms. Stella : O.K., thanks. By the way, it is complete with an ATM card, isn’t it.
Mr. Andy : Sure.

Dialog 2 : You look very confused.
Chintya : Yes. I am looking for my motorcycle key.
Ditya : Don’t you remember where you put it?
Chintya : I think I put it on this table this morning. Can you help me look for it, please?
Ditya : Sure.
Chintya : Thanks
Ditya : Perhaps the key is under the table. Have you checked it?
Chintya : I have but I didn’t find it
Ditya : Hey, why don’t you ask Candra? I saw him riding your motorcycle just now.
Chintya Perhaps he is still carrying your key.
: Yes, I remember. Candra borrowed my motorcycle to go to the pharmacy.
Ditya How forgetful I was.

Listen and answer the questions read by your teacher based the 2 dialogs
before!

1. …………………………………………………………………………….
2. …………………………………………………………………………….
3. …………………………………………………………………………….
4. …………………………………………………………………………….
5. …………………………………………………………………………….
6. …………………………………………………………………………….
7. …………………………………………………………………………….
8. …………………………………………………………………………….
9. …………………………………………………………………………….
10. …………………………………………………………………………….

Create your own dialog by giving offering help expressions and responses formal or informal

OFFERING HELP Page 8

;

OFFERING HELP Page 9