Jason S. Wrench, Ed. D.
Home Office
531 Hickory Bush Rd. SUNY New Paltz
Kingston, NY 12401 1 Hawk Drive
(845) 658-8069 New Paltz, NY 12561
[email protected] 845-257-3499
[email protected]
Education Doctor of Education West Virginia University (Morgantown, WV)
Date:
May, 2002
GPA: 4.00
Dissertation: The development and validity testing of the Risk Communicator
Style Scale and the Risk Knowledge Index
-- Dissertation advisors: Dr. James McCroskey & Dr. Perry Phillips
Date: Masters of Arts Texas Tech University (Lubbock, TX)
May, 1999
GPA: 3.82
Masters Thesis: The influence of family communication patterns and launching
on parent-adolescent conflict management strategies
-- directed by Dr. Deborah Socha-McGee
Date:
December, 1997 Bachelors of General Studies Texas Tech University (Lubbock, TX)
GPA: 3.74 Graduated — Magna Cum Laude
Undergraduate Thesis: Thought reform, groupthink, and the International
Church of Christ
-- directed by Dr. K. David Roach
Teaching Experience
2010- Associate Professor at State University of New York at New Paltz
Fall 2007-2010 Assistant Professor at State University of New York at New Paltz
2003-2007 Assistant Professor at Ohio University Eastern Campus
2002-2003 Medical Education Specialist at the West Virginia School of Osteopathic
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Medicine
1999-2002 Graduate Teaching Assistant at West Virginia University
1997-1999 Graduate Teaching Assistant at Texas Tech University
Instructional Experience
Advanced Organizational Communication
The main objective of this course is to build on the foundation of theory developed in the
introduction to organizational communication and investigate current approaches to
organizational communication concepts and processes through various analytical lenses. The
emphases in this course will be on analysis and research.
Advanced Public Speaking
The goal of this course is to take students who have excelled in an introduction to public
speaking course and help them further their speaking skills. Furthermore, this course helps
students identify several public skills that they would like to develop or improve. Students also
develop competency with various forms of delivery (i.e., manuscript, mediated, and
extemporaneous).
Biopsychosocial Aspects of Medicine
Part of my position with the West Virginia School of Osteopathic Medicine was to provide
periodic lectures to residents, interns, and medical students about the biopsychosocial aspects
of contemporary medicine. Primarily, I teach aspects of health communication and
organizational communication in a physician applied setting.
Biostatistics
Part of my position with the West Virginia School of Osteopathic Medicine was to provide
periodic lectures to residents, interns, and medical students about contemporary research
practices from a quantitative perspective. Since most of the residents, interns, and medical
students have little to no exposure to research practices, my approach has been limited to
foundational concepts in research.
Business and Professional Communication
This course examined the applied and theoretical aspects of organizational communication. In
addition to traditional organizational research, this course had an applied speaking component
to help prepare students for speaking situations in organizational contexts.
Business and Professional Communication – Online
This course examines the applied and theoretical aspects of organizational communication. In
addition to traditional organizational research, this course has an applied speaking component
to help prepare students for speaking situations in organizational contexts. This course is a Web
based course primarily designed for nontraditional students.
Communication, Affect, and Learning in the Classroom
This course was part of an educational applied masters program designed for public school
teachers. In this course, issues of affective communication and instructional strategies that
create an affective educational environment were emphasized.
Communication Theory
This course is an introduction to the theoretical principles of Human Communication. This
class is a majors only course that undergraduates must pass with an A or B to enter into the
program.
Conflict in Communication
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Analysis of the communication dynamics involved in managing interpersonal and
organizational conflicts. Examination of theory and research related to conflict management.
Emphasis on case studies and role-playing conflicts in various interpersonal, group, and
organizational settings.
Gender Communication
Explores variations in communicative behaviors related to biological sex and psychological
gender. Examines female and male communication in intrapersonal, interpersonal, small group,
public, and organizational settings.
Intercultural Communication
This course introduced students to the theoretical and practical concepts and research
surrounding intercultural communication. Through a variety of in-class and out-of-class
experiences, students were introduced to a variety of different cultures.
Intercultural Communication in the Organizational Applied Context
This course is part of a masters program designed for individuals in corporate America. The
course examined the theoretical and applied components of intercultural communication in
organizational situations.
Interpersonal Communication
This course introduced students to the basic theoretical and applied components in the field of
interpersonal communication. This class was taught from a social-scientific perspective and
relied heavily on current research in the discipline.
Introduction to Graduate Studies in Communication
In this course, graduate students were introduced to the basic aspects of the discipline of
communication studies along with an introduction to communication education.
Leadership & Communication
This course introduced students to leadership perspectives and the role communication plays in
effective leadership and management strategies. The course explores communication variables
involved when leaders attempt to influence members to achieve a goal. Topics include power,
credibility, motivation, research on leader traits, styles, and situations, and current models of
leadership. The different leadership challenges posed by different group and organizational
types will also be explored.
Nonverbal Communication
Students will gain an intensive study of the history of nonverbal behavior research while
examining a variety of specific findings in the field of nonverbal communication.
Organizational Communication
Analysis of traditional and contemporary theories of communication in context of modern
complex organizations (government, industry, education, etc.). Consideration and explication
of such pertinent concepts and variables as message, channel, networks, information,
information flow, communication climate, communication audit, etc….
Oral Interpretation of Literature
Techniques of oral interpretation and development of adequate intellectual and emotional
responsiveness to meaning of literature. This course is both critical and performance in
orientation.
Persuasion
In this course, students were introduced to the theoretical and applied aspects of human
persuasion. Information in this course came from both a social scientific and rhetorical
understanding of human persuasion.
Public Speaking
This course examined both the theoretical and applied aspects of oral communication in the
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public environment.
Quantitative Research Methods
Provides undergraduates with principles and basic skills necessary to criticize research
literature; develops minimal proficiencies in structuring designs basic to descriptive and
experimental studies, including data collection, analysis, and presentation techniques in
communication research.
Religious Communication
The purpose of this course is to examine the interrelationship between religion and
communication. While this class is about religion as a general concept, there is a clear Judaic-
Christian emphasis within this class because of the merging of Greco-Roman rhetorical theory
and Judaic-Christian theology that occurs during the first through fourth centuries within the
Roman Empire.
Risk and Crisis Communication
The goal of this course is to explain how communication professionals can create and
implement communication plans related to either possible or actual hazards (anything that can
cause morbidity or mortality). While the goal of this course is to examine risk and crisis
communication, it is designed to help students apply the information they have learned
throughout their degree program as a capstone seminar. This course draws on information you
have learned in a variety of courses, such as persuasion, public speaking, small group, training
and development, organizational communication, health communication, communication and
campaigns, diffusion, research methods, and many others.
Text Me!: The Social Effects of Computer-Mediated Communication
This course introduces students to theories, practices, and evaluations of how modern computer
technology (3D virtual worlds, internet chatting, instant messaging, texting, online gaming,
etc.) is being used to mediate human communication. The course will also focus on how
computer-mediated communication impacts communication in a number of specific
communication contexts: interpersonal communication (dating, families, friends, etc.), sexual
communication, organizational communication, political communication, and health
communication.
Instructional Communication & Workplace Learning
Provides upper-level undergraduates with the opportunity to learn how to design instructional
training programs beginning with the needs assessment and continuing through the evaluation
phase. Students will also learn the theoretical and practical aspects of both instructional
communication and workplace learning.
Publications
Books
Wrench, J. S., Thomas-Maddox, C., Richmond, V. P., & McCroskey, J. C. (2013). Quantitative
methods for communication researchers: A hands on approach (2nd ed.). New York: Oxford
University Press.
Richmond, V. P., Wrench, J. S., & McCroskey, J. C. (2013). Communication apprehension,
avoidance, and effectiveness (6th ed.). Boston, MA: Allyn & Bacon.
Wrench, J. S., Goding, A., Johnson, D., and Attias, B. (2011). Stand up, speak out: The practice and
ethics of public speaking. Irvington, NY: Flat World Knowledge. Retrieved from:
http://bit.ly/FWK-Wrench
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Wrench, J. S., Jowi, D., & Goodboy, A. (2010). The directory of communication related mental
measures. Washington, DC: National Communication Association.
Wrench, J. S., McCroskey, J. C., & Richmond, V. P. (2008). Human communication in everyday life:
Explanations and applications. Boston, MA: Allyn & Bacon.
Wrench, J. S., Thomas-Maddox, C., Richmond, V. P., & McCroskey, J. C. (2008). Quantitative
methods for communication researchers: A hands on approach. New York: Oxford University
Press.
McCroskey, J. C., Wrench, J. S., & Richmond, V. P., (2003). Principles of public speaking.
Indianapolis, IN: The College Network.
Wrench, J. S. (2001). Intercultural communication: Power in context. Acton, MA: Tapestry Press.
Richmond, V. P., Wrench, J. S., Gorham, J. (2001). Communication, affect, and learning in the
classroom. Acton, MA: Tapestry Press.
- A 2009 version of this manuscript was made available to the public through a Creative
Commons License. http://www.cios.org/readbook/cal/cal.pdf
Edited Books
Wrench, J. S., Schuman, J., & Flayhan, D. (2014). Casing public relations. Dubuque, IA: Kendall
Hunt.
Wrench, J. S. (Ed.). (2013). Workplace Communication for The 21st Century: Tools and Strategies
That Impact the Bottom Line: Vol. 1. Internal workplace communication. Santa Barbara, CA:
Praeger.
Wrench, J. S. (Ed.). (2013). Workplace communication for the 21st century: Tools and strategies that
impact the bottom line: Vol. 2. External workplace communication. Santa Barbara, CA:
Praeger.
Wrench, J. S. (Ed.). (2012). Casing organizational communication. Dubuque, IA: Kendall Hunt.
Peer-Reviewed Research Articles
30) Wrench, J. S. (2010). Development and validity testing of the Risk Communicator Style Scale.
Human Communication, 13(3), 233-257
29) Wrench, J. S., Brogan, S. M., Wrench, J. D., & McKean, J. R. (2010). The relationship between
religious followers' functional and relational goals and perceptions of religious leaders' use of
instructional communication. Human Communication, 13, 281-302.
28) Punyanunt-Carter, N. M., Corrigan, M. W., Wrench, J. S., & McCroskey, J. C. (2010). Examining
forbidden dinner conversation topics: A quantitative analysis of political affiliation, religiosity,
and religious-based communication. Journal of Communication and Religion, 33, 1-32.
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27) Wrench, J. S., Brogan, S. M., Brown, T.1, & Pennington, C., III. * (2010). Views from the branch:
Faculty, staff, and students’ perspectives of communication and competition with a main campus
The AURCO Journal, 16, 191-221.
25) Brogan, S. M., Fiore, A., & Wrench, J. S. (2010). The development and validity testing of the
Sexual Communication Style Scale. Human Communication, 12, 421-445.
24) McKean, J. R., Brogan, S. M., & Wrench, J. S. (2009). Cross-cultural comparison of East Asian
and American higher education criminal justice student learning preferences using the VARK
Questionnaire. Journal of Criminal Justice Education, 20, 272-291. doi:
10.1080/10511250903200485
23) Punyanunt-Carter, N. M., & Wrench, J. S. (2009). Development and validity testing of a measure
of touch deprivation. Human Communication, 12, 67-76.
22) Wrench, J. S. (2010). Development and validity testing of the Risk Communicator Style Scale.
Human Communication, 13, 233-257.
21) Wrench, J. S., Brogan, S. M., McCroskey, J. C., & Jowi, D. (2008). The relationships among social
phobia, communication apprehension, and willingness to communicate. Human
Communication, 11, 409-430.
20) Wrench, J. S., McCroskey, J. C., Berletch, N. *, Powley, C. *, & Wehr, A. * (2008). Organizational
coaching as instructional communication. Human Communication, 11, 279-292.
19) Wrench, J. S., & Knapp, J. L. (2008). The effects of body image perceptions and
sociocommunicative orientations on self-esteem, depression, and identification and
involvement in the gay community. Journal of Homosexuality, 55, 471-503.
18) Punyanunt-Carter, N. M., & Wrench, J. S. (2008). Advisor-advisee communication three:
Graduate students’ perceptions of verbal aggression, credibility, and conflict styles in the
advising relationship. Education, 128, 579-587.
17) Punyanunt-Carter, N. M., Wrench, J. C., Corrigan, M. W., & McCroskey, J. C. (2008). An
examination of reliability and validity of the Religious Communication Apprehension Scale.
Journal of Intercultural Communication Research, 37, 1-15. doi: 10.1080/174757080277339
16) Wrench, J. S., & Punyanunt-Carter, N. M. (2008). The influence of graduate advisor use of
interpersonal humor on graduate students. The National Academic Advising Association
(NACADA) Journal, 28, 54-72.
15) Wrench, J. S., & Punyanunt-Carter, N. M. (2007). The relationship between computer-mediated-
communication competence, apprehension, self-efficacy, perceived confidence, and social
presence. Southern Journal of Communication, 72, 355-378.
1 “*” indicates that the manuscript or publication was coauthored with a student.
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14) Wrench, J. S., Millhouse, B. *, & Sharp, D. * (2007). Laughing before takeoff: Humor, sex, and the
preflight safety briefing. Human Communication, 10, 381-399.
13) Porter, H. *, Wrench, J. S., & Hoskinson, C. * (2007). Superior/subordinate relationships:
Understanding the effects of a supervisor’s temperament on employee motivation, job
satisfaction, perception’s of a superior’s socio-communicative style, and superior’s level of
approachability. Communication Quarterly, 55, 129-153.
12) Wrench, J. S. (2007). The influence of perceived risk knowledge on risk communication.
Communication Research Reports, 24, 63-70.
11) Wrench, J. S., Fiore, A., & Charbonnette-Jordan, C. (2007). The impact of crisis communication
on levels of acute-traumatic stress disorder as a result of the September 11, 2001, terrorist
attacks on the United States. Journal of the Wisconsin Communication Association, 26, 30-45.
10) Wrench, J. S., Corrigan, M. W., McCroskey, J. C., & Punyanunt-Carter N. M. (2006). Religious
fundamentalism and intercultural communication: The relationships among ethnocentrism,
intercultural communication apprehension, religious fundamentalism, homonegativity, and
tolerance for religious disagreements. Journal of Intercultural Communication Research, 35,
23-44. doi: 10.1080/1745740600739198
9) Wrench, J. S. (2005). Development and validity testing of the homonegativity short form. Journal of
Intercultural Communication Research, 34, 152-165.
8) Wrench, J. S., & Punyanunt, N. M. (2005). Advisor-advisee communication two: The influence of
verbal aggression and humor assessment on advisee perceptions of advisor credibility and
affective learning. Communication Research Reports, 22, 303-313.
7) Wrench, J. S., & Punyanunt, N. M. (2004). Advisor-advisee communication: An exploratory study
examining interpersonal communication variables in the graduate advisee-advisor relationship.
Communication Quarterly, 52, 224-236.
6) Wrench, J. S., & Richmond, V. P. (2004). Understanding the psychometric properties of the Humor
Assessment instrument through an analysis of the relationships between teacher humor
assessment and instructional communication variables in the college classroom.
Communication Research Reports, 21, 92-103.
5) Wrench, J. S., & Booth-Butterfield, M. (2003). Increasing patient satisfaction and compliance: An
examination of physician humor orientation, compliance-gaining strategies, and perceived
credibility. Communication Quarterly, 51, 482-503.
4) Wrench, J. S., & McCroskey, J. C. (2003). A communibiological explanation of ethnocentrism and
homophobia. Communication Research Reports, 20, 24-33.
3) Wrench, J. S. (2002). The impact of sexual orientation and temperament on physical and verbal
aggression. Journal of Intercultural Communication Research, 31, 85-106.
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2) Wrench, J. S., & McCroskey, J. C. (2001). A temperamental understanding of humor
communication and exhilaratability. Communication Quarterly, 49, 142-159.
1) Wrench, J. S. (2001). Educational software evaluation form: Towards a new evaluation of
educational software. The Source: A Journal of Education, 3, 34-46. Retrieved from
www.usc.edu/dept/education/TheSource/wrench.pdf.
Book Chapters
Wrench, J. S., Anderson, J. W. (2014). Board troubles: When a new CEO and board clash. In C.
Liberman (Ed.), Casing persuasive communication (pp. 183-200). Dubuque, IA: Kendall Hunt.
Wrench, J. S., & Rogo, F. (2014). The mysterious case of Cosmo sludge. In J. S. Wrench, D. Flyhan,
& J. Schuman (Eds.), Casing public relations (pp. 60-66). Dubuque, IA: Kendall Hunt.
Wrench, J. S., & Schatz, A. (2014). “Not in my backyard!” In J. S. Wrench, D. Flyhan, & J. Schuman
(Eds.), Casing public relations (pp. 198-207). Dubuque, IA: Kendall Hunt.
Tillman, K. S., & Wrench, J. S. (2014). The Broadway musical mishap: A story of corruption and lies.
In J. S. Wrench, D. Flyhan, & J. Schuman (Eds.), Casing public relations (pp. 98-107).
Dubuque, IA: Kendall Hunt.
Wrench, J. S. (2013). Communicating within the modern workplace: Challenges and prospects. In J. S.
Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact
the bottom line: Vol. 1. Internal workplace communication (pp. 1-37). Santa Barbara, CA:
Praeger.
Wrench, J. S. (2013). Making sure your workplace communication works: Determining the ROI on
workplace communication campaigns. In J. S. Wrench (Ed.), Workplace communication for the
21st century: Tools and strategies that impact the bottom line: Vol. 1. Internal workplace
communication (pp. 355-377). Santa Barbara, CA: Praeger.
Wrench, J. S. (2013). How strategic workplace communication can save your organization. In J. S.
Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact
the bottom line: Vol. 2. External workplace communication (pp. 1-37). Santa Barbara, CA:
Praeger.
Gilles, E., E., Brogan, S. M., Jowi, D., & Wrench, J. S. (2013). Marketing for the 21st century:
Thinking through current marketing trends that will effectively position your organization. In J.
S. Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that
impact the bottom line: Vol. 2. External workplace communication (pp. 131-150). Santa
Barbara, CA: Praeger.
Punyanunt-Carter, N. M., & Wrench, J. S. (2012). Graduate advisor-advisee communication and use
of interpersonal humor. In R. L. DiCioccio (Ed.), Humor communication: Theory, impact, and
outcomes (pp. 229-239). Dubuque, IA: Kendall Hunt.
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Richmond, V. P., & Wrench, J. S. (2012). Understanding the development of the Humor Assessment
Instrument. In R. L. DiCioccio (Ed.), Humor communication: Theory, impact, and outcomes
(pp. 73-92). Dubuque, IA: Kendall Hunt.
Wrench, J. S., & Jensen, L. * (2012). A road to nowhere. In J. S. Wrench (Ed.), Casing organizational
communication (pp. 213-219). Dubuque, IA: Kendall Hunt.
Wrench, J. S., & Jowi, D. (2012). Mount Kenya coffee. In J. S. Wrench (Ed.), Casing organizational
communication (pp. 207-212). Dubuque, IA: Kendall Hunt.
Wrench, J. S., Brogan, S. M., & McClanahan, A. (2010). Sex Addict. In C. Noland, J. Manning, & J.
MacLennan (Eds.), Case studies in communication about sex (pp. 130-145). Newcastle upon
Tyne, United Kingdom: Cambridge Scholars Publishing.
Wrench, J. S. (2004). Mathephobia. In. M. Littauer, R. Searle, & S. Buerkle (Eds.). But Lord, I was
happy shallow: Lessons learned in the deep places (pp. 73-75). Grand Rapids, MI: Kregel.
Wrench, J. S. (2000). Homophile movements in the United States. In T. F. Murphy (Ed.), Readers
Guide to Lesbian and Gay Studies (pp. 285-286). Chicago: Fitzroy Dearborn.
Wrench, J. S. (2000). To Mrs. Russell: An examination of when teaching works. In D. James (Ed.),
Teens Can Bounce Back (pp. 85-92). Camp Hill, TN: Horizon.
Instructor Manuals
Wrench, J. S. (2011). Instructor’s manual for Casing Organizational Communication. Dubuque, IA:
Kendall Hunt.
Goding, A., & Wrench, J. S. (2011). Instructor’s manual for Stand up, Speaking out: The Practice and
ethics of public speaking. Irvington, NY: Flat World Knowledge.
Wrench, J. S., & Munz, E. (2011). Instructor’s manual for nonverbal communication. Boston: Allyn &
Bacon.
Wrench, J. S., Thomas-Maddox, C., Richmond, V. P., & McCroskey, J. C. (2009). An instructor’s
manual to accompany Quantitative Research Methods for Communication: A Hands-On
Approach. New York: Oxford University Press.
McClanahan, A., Brogan, S., & Wrench, J. S. (2008). Instructor’s manual for Wrench, McCroskey, &
Richmond’s Human Communication in Everyday Life: Explanations and Applications. Boston:
Allyn & Bacon.
Wrench, J. S., Richmond, V. P., & McCroskey, J. C. (2008). Instructor’s manual for nonverbal
communication. Boston: Allyn & Bacon.
Wrench, J. S., Richmond, V. P., & McCroskey, J. C. (2005). Instructor’s manual for organizational
communication. Boston: Allyn & Bacon.
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Wrench, J. S., Cole, J. G., Richmond, V. P., & McCroskey, J. C. (2004). Instructor’s manual for
nonverbal communication. Boston: Allyn & Bacon.
Books in Development
Wrench, J. S., Schuman, J., & Flayhan, D. (2013). Casing public relations. Dubuque, IA: Kendall-
Hunt.
Wrench, J. S., Punyanunt, N. M.; Ward. M. (2014). Organizational communication: Practice,
Research, and Theory. Irvington, NY: Flat World Knowledge.
Wrench, J. S., Johnson, D. I., & Citera, M. (2015). Workplace learning and performance improvement:
Training, development, and communication for the modern organization. Dubuque, IA:
Kendall-Hunt.
Wrench, J. S., Punyanunt-Carter, N. M., & Thweat, K. (in progress). Untitled interpersonal textbook.
Irvington, NY: Flat World Knowledge.
In Process
Submitted for Publication
Bennett, K. *, Vosganian-Clancy, J. *, & Wrench, J. S. (2012). Supervisor-subordinate relationships
within a library setting. Manuscript submitted for publication.
Wrench, J. S., Brogan, S. M., Fiore, A. M., & McKean, J. R. (2011). Consumerist education in
America: When ideology impacts the basic purpose of higher education. Manuscript submitted
for publication.
Wrench, J. S., DiMartino, A. *, Ramirez, A. *, Oviedio, C. *, & Tesfamariam, M. * (2009). The truth
about deception in the workplace: Targets’ perceptions of deceptive coworkers. Manuscript
submitted for publication.
Wrench, J. S., Brogan, S. M., McCroskey, J. C., & Jowi, D. (2006). Social communication
apprehension: The intersection of communication apprehension and social phobia. Manuscript
submitted for publication.
Wrench, J. S., & Punyanunt-Carter, N. M. (2006). Advisor-Advisee Five: Undergraduate vs. graduate
perspectives of advisor interactional justice, sociocommunicative style, and credibility.
Manuscript submitted for publication.
Manuscripts in Preparation
Wrench, J. S., Cohen, B. *, Wenk, J. *, & Rossiter, J. * (2009). An analysis of the perceptions,
misconceptions, and stereotypes of men within the field of nursing. Manuscript in preparation.
Carravetta, O. L. *, & Wrench, J. S. (2008). An analysis of the impact of stereotypes on people’s
perceptions of flight attendants. Manuscript in preparation.
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Berletch, N. *, Powley, C. *, Wrench, J. S., & Wehr, A. * (2006). The interrelationships between
positive feedback and coaching in the workplace. Manuscript in preparation.
Lumbatis, R. D. *, & Wrench, J. S. (2006). Avoiding purgatory: The effect of a social workplace.
Manuscript in preparation.
Punyanunt-Carter, N., & Wrench, J. S. (2006a). The influence of domestic vs. international professor
on student perceptions of instructor communication. Manuscript in preparation.
Wrench, J. S., McCroskey, J. C., Richmond, V. P., & Brogan, S. M. (2005). The development,
reliability, and validity testing of new measures in organizational communication. Manuscript
in preparation.
Wrench, J. S., & Brogan, S. M. (2004). The influence of broadcasted classrooms and student
perceptions personal motivation and affect on perceptions of instructor credibility and
nonverbal immediacy. Manuscript in preparation.
Conference Presentations
International
Wrench, J. S. (2004, May). Development and validity testing of the Risk Communicator Style Scale.
Paper presented at the International Communication Association’s Convention, New Orleans,
LA.
Wrench, J. S., & Booth-Butterfield, M. (2001, May). Increasing patient compliance and satisfaction:
An examination of interpersonal communication variables. Paper presented at the International
Communication Association’s Convention, Washington, DC.
National
Wrench, J. S., Brogan, S. M., Fiore, A. M., & McKean, J. R. (2011, November). Consumerist
education in America: When ideology impacts the basic purpose of higher education. Paper
presented at the National Communication Association’s Convention, New Orleans, LA. [Top 4
Papers in Instructional Communication]
Corrigan, M. W., Wrench, J. S., McCroskey, J. C., & Punyanunt-Carter, N. M. (2006, November).
Examining forbidden dinner conversation topics: A quantitative analysis of political affiliation,
religiosity, and religious-based communication. Paper presented at the National
Communication Association’s Convention, San Antonio, TX.
Punyanunt-Carter, N. M., Wrench, J. S., Corrigan, M. W., & McCroskey, J. C. (2006, November). The
development and validation of a Religious Communication Apprehension Scale. Manuscript
submitted for publication.
Wrench, J. S., Brogan, S. M., McCroskey, J. C., & Jowi, D. (2006a, November). Social communication
apprehension: The intersection of communication apprehension and social phobia. Paper
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presented at the National Communication Association’s Convention, San Antonio, TX. [Top 4
Papers in Communication Apprehension]
Wrench, J. S., Brogan, S. M., McCroskey, J. C., & Jowi, D. (2006b, November). The relationships
among social phobia, communication apprehension, and willingness to communicate. Paper
presented at the National Communication Association’s Convention, San Antonio, TX. [Top 4
Papers in Communication Apprehension]
Wrench, J. S., Corrigan, M. W., McCroskey, J. C., & Punyanunt-Carter N. M. (2006, November).
Religious fundamentalism and intercultural communication: The relationships among
ethnocentrism, intercultural communication apprehension, religious fundamentalism,
homonegativity, and tolerance for religious disagreements. Paper presented at the National
Communication Association’s Convention, San Antonio, TX.
Wrench, J. S., & Punyanunt-Carter, N. (2006a, November). Advisor-Advisee Four: The influence of
graduate advisor use of interpersonal humor on graduate students. Paper presented at the
National Communication Association’s Convention, San Antonio, TX.
Wrench, J. S., & Punyanunt-Carter, N. M. (2006b, November). Advisor-Advisee Five: Undergraduate
vs. graduate perspectives of advisor interactional justice, sociocommunicative style, and
credibility. Paper presented at the National Communication Association’s Convention, San
Antonio, TX.
Crandall, D., Dougherty, J., Lucas, J. T., & Wrench, J. S. (2006, October). Incidence of mastoiditis:
Are ICD-9 Codes sufficient? Paper presented at the American Osteopathic Association’s
Convention, Las Vegas, NV.
Wrench, J. S. (2005, November). Development and validity testing of the Risk Knowledge Index. Paper
presented at the National Communication Association’s Convention, Boston, MA.
Wrench, J. S. (2005, November). Development and validity testing of the Homonegativity Short Form.
Paper presented at the National Communication Association’s Convention, Boston, MA.
Wrench, J. S., Fiore, A. M., & Brogan, S. M. (2005, November). The development and validity testing
of the Sexual Communication Style Scale. Paper presented at the National Communication
Association’s Convention, Boston, MA.
Wrench, J. S., & Punyanunt, N. M. (2004, November) Advisor-advisee communication three:
Organizational communication variables in the graduate advisee-advisor relationships. Paper
presented at the National Communication Association’s Convention, Boston, MA.
Wrench, J. S. (2004, November). Face-to-Face v. Online Friendships: An Examination of Friendship
Intimacy, Interpersonal Communication Satisfaction, and Interpersonal Communication
Motives. Paper presented at the National Communication Association’s Convention, Chicago,
IL.
Wrench, J. S., & Punyanunt, N. M. (2004, November). Advisor-advisee communication two: The
influence of verbal aggression and humor assessment on advisee perceptions of advisor
Page 12 of 19
credibility and affective learning . Paper presented at the National Communication
Association’s Convention, Chicago, IL.
Wrench, J. S. (2001, November). The Impact of Sexual Orientation and Temperament on Physical and
Verbal Aggression and Homophobia. Paper presented at the National Communication
Association’s Convention, Atlanta, GA.
Wrench, J. S., & Martin, M. M. (2001, November). Family Communication Patterns, Conflict
Management Strategies, Parent Humor Assessment, and Adolescent Perceptions of
Relationship Satisfaction. Paper presented at the National Communication Association’s
Convention, Atlanta, GA.
Wrench, J. S., & McCroskey, J. C. (2001, November). A Temperamental Understanding of Humor
Communication and Exhilaratability. Paper presented at the National Communication
Association’s Convention, Atlanta, GA.
Wrench, J. S., & Punyanunt, N. M. (2001, November). Advisor-Advisee Communication One: An
Exploratory Study Examining Interpersonal Communication Variables. Paper presented at the
National Communication Association’s Convention, Atlanta, GA.
Wrench, J. S., & Richmond, V. P. (2000, November). The Relationships Between Teacher Humor
Assessment and Motivation, Credibility, Verbal Aggression, Affective Learning, Perceived
Learning, and Learning Loss. Paper presented at the National Communication Association’s
Convention, Seattle, WA.
Wrench, J. S., & McGee, D. S. (2000, November). The Influence of Saliency and Family
Communication Patterns on Adolescent Perceptions of Adolescent and Parent Conflict
Management Strategies. Paper presented at the National Communication Association’s
Convention, Seattle, WA.
Wrench, J. S. (1999, November). United Kingdom’s Equal Age of Consent Movement: Towards a
Theory in Movement Personification. Paper presented at the National Communication
Association’s Convention, Chicago, IL.
Regional
Bennett, K. *, Vosganian-Clancy, J. *, & Wrench, J. S. (2012, April). Supervisor-subordinate
relationships within a library setting. Paper presented at the Eastern Communication
Association’s Convention, Cambridge, MA.
Gerlach, M. *, Nolan, M. *, Daniello, K. *, & Wrench, J. S. (2012, April). Analysis of proposition four
of the employee abusive organization theory. Paper presented at the Eastern Communication
Association’s Convention, Cambridge, MA.
Wrench, J. S., DiMartino, A. *, Ramirez, A. *, Oviedio, C. *, & Tesfamariam, M. * (2010, May). The
truth about deception in the workplace: Targets’ perceptions of deceptive coworkers. Paper
presented at the Eastern Communication Association’s Convention, Baltimore, MD. [Top
Paper in Organizational Communication]
Page 13 of 19
Wrench, J. S., Brogan, S. M., Brown, T. *, & Pennington, C., III. * (2010, April). Views from the
branch: Faculty, staff, and students’ perspectives of communication and competition with a
main campus. Paper presented at the Eastern Communication Association’s Convention,
Baltimore, MD.
Wrench, J. S. (2009, May). Harry Potter and the goblet of cash: The making of a 4 billion dollar
enterprise. [An Organizational Case Study]. Paper presented at the Eastern Communication
Association’s Convention, Philadelphia, PA.
Punyanunt-Carter, N., & Wrench, J. S. (2009, May). Development and validity testing of a measure of
touch deprivation. Paper presented at the Eastern Communication Association’s Convention,
Philadelphia, PA.
Carravetta, O. L. *, & Wrench, J. S. (2009, May). An analysis of the impact of stereotypes on people’s
perceptions of flight attendants. Paper presented at the Eastern Communication Association’s
Convention, Philadelphia, PA.
Berletch, N. *, Powley, C. *, Wrench, J. S., & Wehr, A. * (2007, April). The interrelationships between
positive feedback and coaching in the workplace. Paper presented at the Eastern
Communication Association’s Convention, Providence, RI. [Top 3 Paper in Organizational
Communication]
Lumbatis, R. D. *, & Wrench, J. S. (2007, April). Avoiding purgatory: The effect of a social workplace.
Manuscript in preparation. Paper presented at the Eastern Communication Association’s
Convention, Providence, RI. [Top 3 Paper in Organizational Communication]
Wrench, J. S., & Knapp, J. L. (2007, April). The effects of body image perceptions and
sociocommunicative orientations on self-esteem, depression, and identification and
involvement in the gay community. Paper presented at the Eastern Communication
Association’s Convention, Providence, RI. [Top Paper in Nonverbal Communication]
Wrench, J. S., McCroskey, J. C., Richmond, V. P., Berletch, N., Powley, C., & Wehr, A. (2007, April).
Organizational coaching as instructional communication. Paper presented at the Eastern
Communication Association’s Convention, Providence, RI.
Wrench, J. S., Millhouse, B. *, & Sharp, D. * (2007, April). Laughing before takeoff: Humor, sex, and
the preflight safety briefing. Paper presented at the Eastern Communication Association’s
Convention, Providence, RI. [Top Paper in Applied Communication]
Porter, H. *, Hoskinson, C. *, & Wrench, J. S. (2006). The influence of supervisor temperament on
subordinate job satisfaction and perceptions of supervisor socio-communicative orientation
and approachability. Paper presented at the Eastern Communication Association’s Convention,
Philadelphia, PA. [Top 3 Paper in Organizational Communication]
Wrench, J. S., Fiore, A. M., & McCroskey, J. C. (2006). The relationship between human
temperament, communication apprehension, willingness to communicate, and computer-
mediated communication competence and behaviors. Paper presented at the Eastern
Page 14 of 19
Communication Association’s Convention, Philadelphia, PA. [Top 3 Paper in Human
Information Technology]
Wrench, J. S., McCroskey, J. C., Fiore, A. (2006, April). Socio-communicative orientation and
ethnocentrism and the impact on perceptions of stereotypical male and female socio-
communicative styles and perceived sexual equality. Paper presented at the Eastern
Communication Association’s Convention, Philadelphia, PA. [Top 3 Paper in Intercultural
Communication]
Wrench, J. S., Fiore, A. M., & Charbonnette, C. (2005, April). Influence of Perceptions of Crisis
Communication on Levels of Post Traumatic Stress Disorder After the World Trade Center and
Pentagon Terrorist Attacks. Paper presented at the Eastern Communication Association’s
Convention, Pittsburgh, PA. [Top 3 Paper in Applied Communication]
Wrench, J. S. (2002, April). Friendships on the Net: Similarities and Differences Between Real-Time
and Online Friendships. Paper presented at the Eastern Communication Association’s
Convention, New York.
Wrench, J. S., & McCroskey, J. C. (2002, April.). A Communibiological Explanation of Ethnocentrism
and Homophobia. Paper presented at the Eastern Communication Association’s Convention,
New York.
Wrench, J. S. (2001, April). Hand Me Downs: How Family Communication Patterns and
Communication Competence are Impacted by Temperament. Paper presented at the Eastern
Communication Association’s Convention, Portland, MN.
Wrench, J. S., & McCroskey, J. C. (2001, April). Humor and Exhilaratability: A Communibiological
Perspective. Paper presented at the Eastern Communication Association’s Convention,
Portland, MN.
Wrench, J. S., & Socha-McGee, D. (2000, April). Parent-Adolescent Perceived Conflict Management
Style Reciprocation Across Saliency Levels. Paper presented at the Eastern Communication
Association’s Convention, Pittsburgh, PA.
Wrench, J. S. (2000, April). Beyond the Interview with a Vampire: An Analysis of the Vampire Culture
in America Today. Paper presented at the Eastern Communication Association’s Convention,
Pittsburgh, PA. [Top 4 Paper in Intercultural Communication]
State
Wrench, J. S. (2005, October). The relationship of body dysmorphia with communication
apprehension, communication competence, nonverbal immediacy, and willingness to
communicate. Paper presented at the Ohio Communication Association’s Convention, Dayton,
OH.
Wrench, J. S., & Punyanunt-Carter, N. M. (2005, October). The relationship between computer-
mediated communication competence, apprehension, self-efficacy and presence. Paper
presented at the Ohio Communication Association’s Convention, Dayton, OH.
Page 15 of 19
Conference Panel Member
Wrench, J. S. (2010, April). Focus on the future of quantitative research in human communication.
Panel member at the Eastern Communication Association’s Convention, Baltimore, MD.
Wrench, J. S. (2008, April). Spotlight on Scholarship: James C. McCroskey. Panel member at the
Eastern Communication Association’s Convention, Pittsburgh, PA.
Wrench, J. S. (2007, April). Talking Tech: “Trees and the Apples that Fall from Them.” Panel member
at the Eastern Communication Association’s Convention, Providence, RI.
Wrench, J. S. (2006, April). Are we as effective as we think we are: Examining student and teacher
perceptions of communication in distance learning communities. Panel member at the Eastern
Communication Association’s Convention, Philadelphia, PA.
Wrench, J. S. (2005, April). Communicating greater expectations in the nonverbal communication
classroom. Panel member at the Eastern Communication Association’s Convention, Pittsburgh,
PA.
Wrench, J. S. (2005, April). If I only knew then, what I know now: A roundtable discussion on the
transition from graduate school to a tenure-track position. Panel member at the Eastern
Communication Association’s Convention, Pittsburgh, PA.
Wrench, J. S. (2005, April). Using reality TV to teach undergraduate organizational communication:
Blow out – Season 1. Panel member at the Eastern Communication Association’s Convention,
Pittsburgh, PA.
Wrench, J. S. (2005, October). Three classroom activities for teaching risk communication. Panel
member at the Ohio Communication Association’s Convention, Westerville, OH.
Wrench, J. S. (2005, October). Using reality TV to teach undergraduate communication courses:
Airline. Panel member at the Ohio Communication Association’s Convention, Westerville, OH.
Wrench, J. S. (2004, April). Computerphobia in the workplace. Panel member at the Eastern
Communication Association’s Convention, Boston, MA.
Wrench, J. S. (2004, April). Teaching the undergraduate research methods course. Panel member at
the Eastern Communication Association’s Convention, Boston, MA.
Wrench, J. S. (2002, November). Let’s Talk About Sex: Integrating Sexual Communication Into the
Interpersonal Communication Classroom. Panel member at the National Communication
Association’s Convention, New Orleans, LA.
Wrench, J. S. (2001, November). Mediating Classroom Communication. Panel member at the National
Communication Association’s Convention, Atlanta, GA.
Page 16 of 19
Wrench, J. S. (2000, November). Engaging the Discipline: Enhancing Education and Research By
Drawing on Backgrounds in Various Disciplines. Panel member at the National
Communication Association’s Convention, Seattle, WA.
Wrench, J. S. (2000, November). Using Diversity Activities in Communication Courses. Panel member
at the National Communication Association’s Convention, Seattle, WA.
Other
Wrench, J.S. (1998, November). Chaos Theory and Social Movements: Foundations for an
examination of the Gay and Lesbian Social Justice Movement. Paper presented at the West
Texas A&M University’s Fifth Annual Student Research Conference, Canyon, TX. [Top
Paper]
Wrench, J.S. (1998, February). John Grisham’s Runaway Jury: Rhetorical Analysis as an aspect of the
Anti-smoking Movement. Paper presented at the Texas Communication Conference, Lubbock,
TX.
Wrench, J.S. (1998, February). An analysis of a cult: Thought reform, groupthink and the International
Church of Christ. Paper presented at the Texas Communication Conference, Lubbock, TX.
Academic Service
Regional/National Service
2013- First Vice President Elect, Select for the Eastern Communication Association.
2013-2014 Chair of the Organizational Communication Interest Group at the Eastern
Communication Association
2012-2013 Vice-chair elect for the Organizational Communication Interest Group at the
Eastern Communication Association
2012-2013 Conference Planner for the 3rd Annual James C. McCroskey and Virginia P.
Richmond Undergraduate Scholar’s Conference for the Eastern Communication
2011- Association
2010-2011 Eastern Communication Association Executive Committee
Conference Planner for the James C. McCroskey and Virginia P. Richmond
2011- Undergraduate Scholar’s Conference for the Eastern Communication
2010- Association
Editorial Board Member, Communication Quarterly
2008-2010 Editorial Board Member, Journal of International & Intercultural
2006-2009 Communication
2007-2009 Associate Editor, Communication Research Reports
National Communication Association Student Club Board Member
2006-2008 ECA Director of Marketing
2005-2008 Lambda Pi Eta Affiliation co-Chair for the 2007 ECA Convention
Communication And Technology Interest Group vice-Chair, ECA
Ohio Communication Journal, Editor
Page 17 of 19
2005-2006 Ohio Communication Association Conference Planner
2005 Instructional Communication Interest Group Chair, ECA
Lambda Pi Eta Affiliation co-Chair for the 2006 ECA Convention
2004 Lambda Pi Eta Affiliation co-Chair for the 2005 ECA Convention
Instructional Communication Interest Group vice-Chair, ECA
2001-2003 Human Information Technology Secretary – Eastern Communication
Association
1998-2001 Gay, Lesbian, Bisexual, and Transgendered Discipline Task Force for NCA
Campus/Community Service
2014- Chair of the Communication Department
2013-2014 Interim Human Protections Administrator
2012-2014 Communication and Media Department Chair
2009- Children’s Home of Kingston Board Member
2011- College of Liberal Arts and Sciences Presiding Officer at SUNY New Paltz
2011- Campus-wide Reappointment, Tenure, and Promotion Committee
2010-2013 Vice-Chair of the Institutional Review Board at SUNY New Paltz
2007- Member of the Institutional Review Board at SUNY New Paltz
2006-2007 Chair of the Campus-Wide Diversity Committee at Ohio University-Eastern
2001-2001 Served on the Committee for Social Justice at West Virginia University
1999 Co-Chair for the Texas Tech University Student Conference on Communication
Research
Awards/Honors
2012 Eastern Communication Association Distinguished Teaching Fellow Award
2010 College of Liberal Arts and Sciences Excellence in Scholarship Award from
SUNY New Paltz
2002 Phi Kappa Phi Inductee
2002 Excellence in Graduate Teaching Award – International Communication
Association’s Instructional Division Award
1996 Golden Key Honor Society Inductee
Professional Organizations
National Communication Association
Eastern Communication Association
American Society for Training and Development
Case Research Association of America
E-Learning Guild
Computer Knowledge SAS STATA AMOS
Page 18 of 19
Statistical Software: SPSS/PSPP
MS Office Products: WORD Publisher PowerPoint Excel
One Note Expression FrontPage
Groove Calc Impress
Illustrator PhotoShop Gimp
Open Office: Writer IClone Art Rage Captivate
Design Software Dreamweaver Captivate
Course Lab
Ink Scape
E-Learning BlackBoard Camtasia SnagIt
Software: Fly Paper
Adobe E-Learning Suite CS6
Page 19 of 19